Microsoft System Center 2016 provides important improvements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; unified management of multi-OS environments that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.
Progent's Cisco-certified wireless experts can help you to evaluate the benefits of adopting Catalyst Wi-Fi controllers to manage wireless networks of any size. Progent can help you to support and troubleshoot your existing Wi-Fi environment or help you plan and carry out a smooth migration from outdated Wi-Fi controllers to current solutions.
E-Mail Guard is Progent's affordable antispam and virus defense solution that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other varieties of email-borne assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-based anti-spam and virus defense services that ward off email attacks before they can breech the network firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, regardless of server vendor, hardware technology, or data center location.
Microsoft Communications Server provides IM and Real Presence in an extensible, enterprise-grade solution offering enhanced security, transparent integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product offers lower costs and improved operational efficiencies, increased worker productivity, and better intellectual property security. Microsoft Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite configuration support and mediation services for your Office Communications Server deployment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to plan and implement an efficient upgrade that will add significant strategic value to your IT system
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified engineers can provide affordable remote technical support and programming services to help you to design, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar desktop programs including Office Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered services. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports sent by each consultant to each client. The discipline of detailing and organizing service activity allows more efficient service and eliminates a slew of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Cisco's network security and remote access products for small organizations provide a comprehensive range of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your company objectives.
Progent offers fast access to the skills of seasoned wireless consultants who can assist organizations to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, configure, and place UniFi Wi-Fi access points for your required coverage and throughput.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a powerful but manageable information. The technical demands of the Microsoft .NET components bundled with Small Business Server calls for a computer consultant with hands-on background planning and building cohesive, end-to-end business technology solutions. Progent's SBS Server professionals have an average of over a decade of experience supporting business networks founded on Microsoft technology. This expertise assures you success in installing, administering, and troubleshooting IT environments that incorporate the Microsoft Small Business Server package of servers and applications.
Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, high-availability system solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures.
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to impact your business.
CCDP Expert Certified Small Business 500 Access Point Computer Consulting
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of advanced security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Progentís high availability inter-site connectivity and fault tolerant system infrastructure consultants can help small companies achieve non-stop Interoffice connectivity via redundant networks with automatic failover. Progentís CCIE engineers can design and deploy high-availability Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide affordable 24x7 interoffice networking.
Small to middle size companies can now enjoy all the advantages of Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced network service packages, small businesses can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small business information systems enterprise-class availability, protection, and performance.
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security plan, automate IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
If your office computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your operating systems to coexist for simple administration, seamless information exchange, high reliability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings include IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and repair, in-person technical support, and Help Desk services.
Progent is organized deliver in-depth online consulting for all major technical areas associated with small company IT networks and allows you to outsource a variety of strategic, on-demand support services such as a part-time CIO to provide advanced IT design and negotiating skills, a Call Center for help desk services, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for major initiatives such as office moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, customize, or troubleshoot business application programs.
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of company email by offering continually updated spam and virus filtering, policy administration, content filtering, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities as well as outgoing email filtering to let you repair your e-mail environment and specify and enforce company security policy.
Progent can provide the support of certified engineers and seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure an efficient and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's remote access and smartphone synchronization specialists can assist you to plan and configure secure access solutions for remote desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing you to improve the efficiency of your off-site workers.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for recovering applications and services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager.
If your business runs a UNIX or Linux network or a multi-OS network, Progent's CISM and CISSP-premier consultants can assist your entire enterprise in a wide range of security topics including security administration procedures, security architecture and strategies, connection control systems and methodology, applications development security, operations security, physical security, communications, network and Internet security, and business continuity preparedness. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that information security professionals are required to possess. These certification give IT management the confidence that consultants who have achieved their CISA or CISSP certification have demonstrated the background and knowledge to deliver world-class security management and engineering help.
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic case for utilizing Intune for administering your mobile computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help your company to configure security and compliance policies, set up test environments to confirm the benefits of Microsoft Intune for your environment, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.
Progent offers enterprise customers the services of a NetApp-certified consultant for remote or onsite support for NetApp's complete line of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently based on leading practices.
E-Mail Guard is Progent's affordable spam filtering and antivirus service that gives small companies enterprise-quality defense against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and virus defense services that defuse email assaults before they can breech the company firewall. Perimeter Manager also lets administrators track and control their email systems, irrespective of server platform, hardware technology, or geographic location.
Progent can help companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common errors small companies make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android handhelds.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
When performing IT projects for enterprise customers, Progent uses a phased approach driven by defined milestones so as to meet budgetary, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All phases are recorded to provide a comprehensive summary of IT services delivered and to help in ongoing network support.
Progent provides the help of Microsoft and Cisco-Premier network consulting professionals to offer customers affordable ways to help companies maximize the value of Microsoft and Cisco technology. For networks that range from remote offices to large corporations, Progent's expert consultants can assist you to enhance your network's e-mail infrastructure, protection, availability, performance, and system administration.
Progent's Microsoft-certified professionals provide technical support and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting services for Exchange Server 2003 include system design, deployment, documentation, local and remote technical support, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified consultants can provide affordable online and onsite support to implement your upgrade to Exchange Server 2010, produce thorough documentation of your new email system, train your network support staff and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide continuing management services and engineering help. Progent can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Open Now Small Business 100 Access Point Support and Integration
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2K Servers and can streamline network management, offer tech support and repair, and enhance security. Progent can also show you how to create, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in designing pilot installations to eliminate the technical risk involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Progent provides Microsoft Windows Cluster Server assistance to help your organization deploy zero-downtime clustered servers that can provide 100% uptime. Clustered Windows servers for high-availability systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By showing you how too plan zero-downtime clustered server environments around Microsoft Windows Clustered Server 2003, Progentís Certified Windows experts ensure that your zero-downtime server clusters are set up to maximize the competitive advantage of your computer network.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical information.
Progent's certified engineers offer computer help and network consulting services for Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting services for Microsoft Exchange 2003 Server include planning, deployment, documentation, onsite and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Progentís fault tolerant system experts offer reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, non-stop Internet architecture design, 24x7 data center consulting, and other 24x7 networking support to show your small business design a 24x7 network for mission-critical applications. Progent possesses the background to develop affordable, fault-tolerant systems by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-site network with a completely mirrored Internet connection and intelligent system load balancing.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and safer Active Directory environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with data security regulations, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and increased uptime.
CCDP Certified Small Business WAP561 Computer Consultants
Progent's Network Helpdesk Outsourcing Support Services for desktop support are designed specifically for small organizations who require fast access to a Help Desk Call Center with expert phone support and effective escalation options but who have to operate within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.
Progent can help you in any and all phases of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by software originally developed by Connectix, delivers the performance necessary to carry out hardware reduction, application upgrade, and server isolation projects via virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies who want to improve ROI in software development and piloting, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your company to evaluate and integrate MS Virtual Server.
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Windows systems with extensive resource sharing, or networks which carefully limit sharing between Apple Mac and Windows users.
Progent's certified Internet Security and Acceleration Server consultants have long backgrounds developing ISA Server-based security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
The current ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your current PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.
Support Outsourcing Small Business 300 Access Point
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry expert and reducing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, offers small and mid-size companies a cost-effective option for incorporating BlackBerry technology seamlessly into their information network.
Emergency Small Business 100 Access Point Support and Setup
Microsoft Exchange Server 2013 includes major improvements to the functionality of Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements affect key areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange 2013, create an efficient validation and rollout strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Exchange 2013.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
In performing IT projects for enterprise customers, Progent uses a structured approach driven by specified milestones in order to achieve budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All phases are recorded to make available a comprehensive description of IT services performed and to assist in ongoing system maintenance.
Progent has a long background providing a broad range of remote IT support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced remote network consulting and has delivered network support to clients in every state. Remote support saves travel expenses and resolves issues more quickly than onsite support.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server and provides a easily managed web gateway that delivers a one-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, allows customized reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid datacenters, train your IT management, staff, create an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a DR/BC plan.
Microsoft Windows Server Update Services allows network administrators to install and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Progent's Citrix-certified engineers can help your company to understand the strategic benefits of XenServer and other Citrix products, and can help you to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can also assess your current XenServer deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive IT outsourcing solution that enhances network availability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical business application servers hosted in a safe and fault tolerant data center on a high-performance, non-stop virtual server set up and supported by Progent's computer support professionals.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
For custom application creation, Progent can supply programming consultants to produce line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
System Center Configuration Manager automates application and device provisioning at scale, simplifies compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables safe self service, and delivers a common control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help your organization with any aspect of designing, implementing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.
For mid-size businesses who need network consulting services, Progent can deliver an array of options such as on-site service, remote support, phone-based Call Center, 24x7 support with automatic system monitoring, emergency staffing, business relocation services, software development, and professional consultation. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent offers expert in-person help for fixing technical problems rapidly and affordably.
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and based on technology first developed by Connectix, delivers the performance necessary to carry out hardware reduction, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-ready computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies who want to improve ROI in application development and testing, upgrading from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to assess and deploy Microsoft Virtual Server.
Office 365 is Microsoft's growing suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans intended for markets ranging from individuals and home offices to global enterprises. Progent can provide quick and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can help you to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against new threats.