Progent can help you to deploy Cisco's networking technology to build a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including compute and storage utilization, security and compliance, manageability, uptime, and recoverability.
Progent is a leader in economically delivering world-class network support to small companies. Progent's achievement in addressing the network support requirements of the chronically underserviced small company market is the cumulative result of major technical and operational innovations that have eliminated much of the traditional expenses out of managing IT service, injected unmatched technical skill into the support system, and dramatically streamlined the solution process.
Progent can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 environment to support your changing business needs. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and build and validate a DR/BC plan.
Progent provides national remote technical support and troubleshooting services for companies that operate macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X users a range of IT services such as desktop support, upgrading to the current version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to Apple's iCloud services. Online technical support provides maximum leverage for your information technology budget by extending client efficiency and limiting the hours charged for computer repair services. Sophisticated online access utilities and experienced service specialists and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISSP premier security specialists to help you with the toughest network issues.
Progent offers economical remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers expert help for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Access programming and database management.
Progent’s Microsoft certified consultants offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver critical software quickly and automatically to specified users, lower software costs and stay compliant by understanding usage profiles, improve Windows protection by improving your awareness of vulnerability and by installing critical patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the administrative capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset tracking management including program and hardware inventory.
Progent's Microsoft-certified experts can provide a range of network consulting services to assist organizations of any size to install, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can assist to set up test environments to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment plans following proven methodologies.
Progent offers organizations of all sizes enterprise-class IT online or onsite consulting for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent is among the most qualified network consulting companies for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 under common scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Progent's Microsoft-certified database application consultants offer businesses of any size online support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include installation and integration, application design and programming, administration services, replication strategies, storage management, tuning, migration, information security, backup and recovery options, problem solving, and training.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to track all business processes, revenues and expenses, and market patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can enable you to create reports that allow you to understand your business more completely, converting uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business application development and web commerce solutions that work seamlessly with Dynamics GP/Great Plains.
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Small businesses who utilize familiar freelance service providers or who maintain internal support staffs benefit when Progent transfers information about new technology and proven processes to make their networks more robust, protected, and efficient.
Progent's Microsoft consultants can help your company to assess the benefits of Microsoft Lync Server 2010 for your business and can help you to plan and carry out an installation of Lync Server that unifies the administration of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent can in addition help you to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to enhance the collaborative capabilities of MS Office programs, and provide training and continuing support for Lync Server and other Microsoft technologies.
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have some mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online, Exchange Online} solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and on budget.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum degree of availability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting options are based upon mature virtualization techniques that enable small and midsize companies with mixed- platform environments to economize significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast remote or onsite access to consulting experts in solution planning and deployment, software development, database administration, and cybersecurity.
Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises configuration and troubleshooting services to assist you to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your unique office design, construction, and anticipated network traffic.
Progent's CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's Linux consulting experts provide small companies and software developers assistance with administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise provides you with an easy single consulting firm to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft consultants offer in-depth expertise in implementing, managing and debugging all versions of Project Server and can provide a wide range of affordable online support services following proven best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Consulting support offered by Progent include solution planning, installation and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training.
If your office computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's UNIX and Microsoft Windows integration assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent include assessment of your existing bandwidth use, carrier and service plan analysis and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service plan. Provisioning can include optimizing current routers and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.
Progent can assist companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent’s IT outsourcing support offerings for small businesses include planning Server 2003, .NET Server, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, fixing stubborn IT problems, and producing a comprehensive security plan. Progent can help you enhance network availability and performance via fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers special project help for major upgrades and can assist with needs assessment, resource inventory, bill of materials production, sourcing selection, procurement coordination, and complete documentation. Progent’s IT outsourcing help also includes training for office productivity software such as Office XP.
Progent’s high availability interoffice connectivity and fault tolerant system connection consultants can help small businesses achieve zero-downtime Interoffice connectivity by means of redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections based on non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical 24x7 interoffice connectivity.
Progent provides national online technical support and consulting services for businesses who operate Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X clients a range of services such as desktop support, upgrading to the current version of Mac OS X from earlier versions of Mac, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Remote technical support provides maximum return for your information technology dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote access technology and skilled service specialists and consultants combine to enable Progent to solve most network issues without wasting time and expense by going to your site. In most of situations your IT problems can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to assist you with the most difficult network issues.
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and users, and ongoing technical help.
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum uptime for key workloads by offering unified, cross-platform tracking of physical and virtual resources installed throughout local systems and private and public clouds. Progent's SCOM consulting group offers world-class remote and onsite expertise to assist businesses of all sizes to design, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security solutions for information systems with many sites, remote users, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent’s National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals provide phone support and online secure network access to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical expertise available from Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to qualified experts as needed.
Progent can provide the support of a certified engineer with expertise deploying products from the major telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to design, configure, expand, or troubleshoot a telepresence environment that preserves your current investment and maximizes the strategic value of your IT network. Progent also offers the services of network infrastructure consultants able to assist businesses of all sizes to create and troubleshoot a network that delivers the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence environment.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in an environment that gives the highest level of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting services are built on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets along with public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing advanced consulting services online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent offers remote access to NetDocuments experts who can help legal departments and law firms to plan, configure, administer, optimize, or troubleshoot a document management system environment powered by NetDocuments.
Cisco Nexus switches are engineered to deliver the throughput, expandability, resilience, virtualization support, capacity, security and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite consulting services to help your IT staff to design an efficient network topology, set up pilot environments to validate your switching solution, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance tests, set up proactive monitoring, consolidate network resources through virtualization, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and set up the advanced zero-downtime features incorporated into Nexus switches. Progent's consultants can also assist you to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus platforms.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X firewalls and offer unified management and automation of modern cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that span local offices, data centers, private clouds and public clouds.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Les Kent has a 35-year track record of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for creating sophisticated IT solutions during his time as as a system designer, software developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global enterprises.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This permits you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online, Exchange Online} deployment. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and maintain Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your growing business needs. Progent’s Cisco-Certified network experts are familiar with Cisco’s complete family of hardware and software aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
important characteristics of Microsoft Dynamics GP software include a modular design that allows you to license only the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to monitor all activities, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business data, the ability to process information from virtually any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to turn the advanced features of Dynamics GP business accounting software into a productive business solution.