Progent's MS Exchange Hosting and Management Services offer a world-class data center that features backed-up power and cooling systems, 24x7 site security and IT support center, and fault-tolerant access to Internet backbone service providers. Hosted Microsoft Exchange servers are configured as virtualized machines for service continuity, smooth expandability, and fast recovery. Progent's services include integration with your network, access to mobile computing products, continual tracking of efficiency and security, spam and virus protection, security update and revision management, Help Desk Call Center services, daily backup, and full email administration services.
Progent offers rapid online support from Cisco CCIE networking experts. Progent's CCIE experts can connect to your environment using advanced remote support tools to deliver fast and economical troubleshooting and remediation of critical network infrastructure issues.
Progent's certified SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security plan and design security into your business processes.
Mid-sized companies can get all the benefits of System Center Operations Manager and have quick availability of Progentís Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced IT service programs, mid-size organizations can choose a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size company information systems enterprise-class reliability, security and performance.
Microsoft Dynamics GP accounting offers analytics and reporting capabilities that let you monitor all operations, sales and spending, and sales trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that allow you to analyze your business more completely, converting raw data into valuable management information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver custom line-of-business application development and eCommerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
Windows Active Directory requires extensive practical experience to integrate optimally across a large corporation. Progentís Microsoft Certified engineers are experienced in designing, deploying, and supporting complex Microsoft Enterprise AD installations. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in online Active Directory environments, and fixing unsuccessful configurations of AD and Active Directory-integrated applications.
Cisco Nexus series switches are engineered to deliver the throughput, expandability, uptime, virtualization support, density, data protection and ease of management required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting services to assist your business to plan an efficient switch architecture, set up test environments to confirm your network design, deploy Nexus switches, create and implement effective policies, run security and compliance assessments, configure advanced monitoring and alert systems, consolidate resources by means of virtualization, analyze and repair switching and routing problems, optimize system performance, perform capacity planning, and set up the powerful high-availability (HA) features incorporated into Cisco's Nexus products. Progent can also help you to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Progentís Wireless Consulting Services provide a convenient, economical option for companies of all sizes to configure, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the value of Exchange Server 2010 for your business and can help you to design and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by increasing your productivity, lowering the expense of equipment and service, simplifying management, and consolidating your key communications platforms.
Progent offers support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Windows 8.1 is designed to run on devices from smart phones and tablets to power-user desktops. An abundance of new and improved features, such as touch screen interface and iconic tile GUI, offer a wide range of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can assist get your business up to speed with Windows 8.1 and show you how to derive significant business value from the operating system's many technical enhancements.
Progent can help companies of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common mistakes small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
If your office network combines Sun Solaris platforms with Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's Solaris and MS Windows integration support services include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk services.
Progent can provide economical remote consulting services for all editions of Microsoft Access including desktop and browser-based versions and offers advanced help for Access application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide custom online training for Access application programming and database management.
Progent offers nationwide remote phone support and troubleshooting services for companies that run UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX/Linux and Microsoft Windows products. Online network consulting provides optimum leverage for your IT dollar by preserving client productivity and limiting the hours billed for network analysis and repair. Advanced remote access tools and experienced technicians and engineers allow Progent to handle most IT issues without squandering time and money by traveling to your site. In most of cases your network problems can be remediated by telephone or through a combination of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP certified security specialists to assist you with the most difficult system problems.
Progent's Microsoft and Cisco certified experts offer several ways to help medium-size and large businesses create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help businesses analyze the numerous high-quality Help Desk software packages on the market and decide what packages might be too costly, miss key capabilities, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk team for occasional tasks or to fill in for absent or incapacitated personnel.
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, provides network health monitoring, enables safe self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist your organization with any facet of planning, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Microsoft Communications Server provides IM and presence as part of an extensible, enterprise-grade package featuring advanced protection, seamless integration with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and elevated business efficiencies, enhanced worker output, and better IP security. MS Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises configuration support and mediation help for your Office Communications Server environment and can help your organization to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add business value to your IT system
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and migration services for Windows 10 available from Progent's experts include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and users, and ongoing Call Center support services.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Cisco's PIX firewalls have been discontinued and Cisco might not support these devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to migrate to more current firewall products from Cisco. Progent's Cisco technology experts can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent offers small businesses two specially designed security inventory scanning packages that provide, for a preset price, remotely administered scans of your security profile which are analyzed by expert security engineers who assess the data collected by the scan, deliver objective evaluations of your existing security vulnerability, and make recommendations for improvements. Progent has developed two non-overlapping security inventory scanning packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while providing enterprise-quality assessments of your IT network's exposure to assault.
Progentís Technical Response Center provides low-cost nationwide after-hours online support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 telephone help and online direct computer connection to troubleshoot and resolve network problems rapidly and affordably.
Cisco's security and offsite access solutions for small to mid-size businesses offer a complete range of easy-to-administer protection hardware and software to let you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate objectives.
Progent offers the support of a veteran consultant with extensive hands-on experience configuring, maintaining, and upgrading video conferencing systems from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network management team, your ISP, and your video conferencing platform vendor to help your organization increase the business value of your telepresence solution.
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2003 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.