Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent offers the support of certified engineers as well as seasoned software programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and security consultants to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Email Guard from Postini offers continually upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and antivirus aggregation program. Progent’s expert email security professionals can help you devise an email security strategy that features anti-spam and virus protection services and processes.
Progent's certified Office Word and Office 365 Word consultants offer a broad range of affordable online consulting services to help your organization to maintain your legacy Microsoft Word solution or help you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Office Word, interfacing Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training tailored for individuals or groups.
For enterprises with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and certified Cisco network specialists can provide a range of IT support services such as project planning, SOX compliance, office relocations, enterprise security, network design, local or phone-based branch office support, and technical support for co-location hosting facilities. A Progent network architect can help you design a multi-office information system that makes efficient use of co-location facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help large corporations plan, integrate and support major rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP consultants can help you deploy Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Android, and other personal devices.
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and system integrators can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your present and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your management team and users. Progent has expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver online or onsite support for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progent's certified consultants can assist you to pilot Windows 7 to confirm application and driver compatibility and to determine its performance and stability working with your applications. Progent can also help you to evaluate the potential business value of moving to Microsoft Windows 7. If Windows 7 makes sense for your business strategy, Progent can help you to design and carry out a non-disruptive upgrade to Microsoft Windows 7 from a your current release of Microsoft Windows.
Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a system designer, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global corporations.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of IT security. Progent can help implement cost-effective cybersecurity solutions that guard a small office against modern threats or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users accessing IT resources distributed across a mix of physical sites and various clouds.
Progent offers access to the cost-effective services of online Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and managing a smooth switchover to a different ISP and/or service plan. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and designing dependable BGP configurations.
Progent's Microsoft-certified SQL Server developers and DBAs can provide online expertise to assist businesses of all sizes to create, manage, and maintain applications based on Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
CCIE Certified Engineer ASA Firewall with Firepower
Progent’s high availability inter-site connectivity and 24x7 system connection engineers can help small organizations achieve zero-downtime Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progent’s CCIE engineers can plan and implement high-availability Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice connectivity.
Progent can provide in-depth online consulting for all major technical areas common to today’s small company IT networks and allows you to outsource an array of vital, as-needed services such as a part-time Chief Information Officer to offer advanced IT design and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, project management help for major projects like site moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, security specialists to ensure data safety and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, enhance, or repair business application programs.
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, performs network health monitoring, enables safe self service, and delivers a common point of control for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help your organization with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's Microsoft consultants can provide advanced expertise in implementing, operating and debugging any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of affordable online consulting services based on proven best practices to help organizations of all sizes to receive all the advantages of this leading platform. Support services available from Progent include solution planning, installation and migration, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and comprehensive security for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and fixing SCOM environments and offer organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite technical support to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of ProSight Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.
Progent's Microsoft-certified consultants offer affordable online and onsite consulting expertise, application development, and technical support services for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that delivers the reception, performance, density, Quality of Service, data protection, and roaming capability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless network and onsite site survey services for validating, optimizing, and debugging a functioning wireless network.
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other Exchange infrastructure to reduce capital costs and administrative hassle. You can use Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to assist your organizations to evaluate the potential advantages of Exchange Online, design a solution that fits your functional requirements and budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and troubleshooting.
Progent can provide cost-effective remote assistance to help you to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a highly available, protected and efficient infrastructure that aligns with your computing model. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information system.
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and scalability and is also simple to migrate to any data center. Progent's Private Cloud Hosting services are based upon proven virtualization techniques that enable small businesses with multi- platform IT systems to save significantly on the expense of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco appliances for unified management.
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network costs and enhance productivity.
Progent’s Technical Response Center offers affordable national extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer extended hours telephone help and online direct network access to troubleshoot and repair technical problems quickly and economically.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget.
Progent's veteran team of IT consultants and subject matter specialists have years of experience providing online and onsite support for organizations of any size who need to integrate Android phones and tablets into their IT systems so that mobile clients can work together from virtually anywhere. Progent has the breadth of skills to resolve network problems that span numerous vendors and that represent a combination of older and current information technology. Progent offers affordable online expertise to help you with any stage of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to help you finish strategic network projects on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.
If your business network combines Sun Solaris platforms with MS Windows, Progent can assist you to integrate your computers into a cohesive network that allows all your OS platforms to run side by side for simple administration, seamless information exchange, high availability, superior performance, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence support offerings feature IT infrastructure integration and service, support for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Contact Center support.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange infrastructure to reduce hardware costs and management hassle. You can configure Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to help your organizations to assess the benefits of Exchange Online, design a network topology that aligns with your functional requirements and budget, carry out a non-disruptive move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
For advanced project management support, Progent offers access to senior information technology experts with decades of background in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients follow best practices to make sure development or deployment projects are completed on time and within budget.
Progent's Microsoft certified consultants can provide offsite and on-premises support services to assist you to manage, maintain, and repair computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and troubleshooting services to help you to plan, configure, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to design and implement hybrid environments that integrate on-premises and cloud-based services and that deliver seamless connectivity, advanced protection, unified management, and dependable operation for all your wired and wireless devices.