Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent's Technical Response Center offers national extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone support and remote direct computer access to troubleshoot and resolve network problems quickly and affordably. The scope of IT experience available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult network issues to competent experts as required. For critical problems, the TRC endeavors to respond to your call for support within one hour.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of benefits such as lower capital costs, reductions in operational expense, better executive focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to deploy, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's ProSight Virtual Hosting service combines proven virtual server architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive IT outsourcing alternative that improves network availability and protection, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and critical business application servers supported within a secure and fault tolerant facility on a high-performance, high-availability virtual server configured and supported by Progent's network support professionals.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution following leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, inventories network resources, guards against company data leakage, performs network health monitoring, enables safe self service, and delivers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent's Linux consulting experts offer small and mid-size companies and software developers help with managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's seasoned solution designers and programmers can help your business to build customizations to Microsoft Dynamics GP/Great Plains that address the unique requirement of your business while retaining the advantages of Windows integration. Progent can also provide help with a selection of development tools that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's IT outsourcing packages provide budget-friendly computer support for mid-size organizations. Whether it includes designing system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT engineering services can smooth out costs and minimize risks, permitting IT service expenses to grow in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust network architecture for your vital Windows-powered applications including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious problems detected by SCOM 2012.
Cisco Firepower 2000 Series Firewalls Network Consultants
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or enhance .NET applications quickly and affordably.
Progent has two decades of experience helping small and medium-size businesses to plan, implement, optimize, administer, and debug computer networks that incorporate a remote workforce.
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to enhance business operations so they match more closely with your business goals. Your business can create and install a well thought out IT plan without absorbing the expense of a full-time Chief Information Officer.
If you are an information technology consultant with technical support experience, teaming with Progent and helping Progent's clients will expand your skills through collaboration with Progent's staff of motivated, world-class consultants. Progent's concentration on offering IT consulting and computer help to small and midsize businesses will offer you the chance to consult closely with decision makers and contribute tangibly to the growth of dynamic organizations. In addition, Progent's virtual office environment provides state-of-the-art tools for remote support and wireless connectivity to allow you to deliver speedy fixes when you take on mission-critical problems.
Progent can assist your company to plan and execute a smooth transition from a Solaris-based information environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can assist you to guard your data and minimize business disruption by designing an efficient transition plan that preserves your existing investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current environment, migration strategy and validation, MS Exchange migration expertise, information and application transition, and processor and storage transition and consolidation.
Microsoft System Center 2016 provides major improvements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, expand or optimize your current one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.
Progent is a pioneer in cost-effectively providing world-class IT help to small businesses. Progent's success in handling the IT service requirements of the historically underserved small company sector is the cumulative result of key technical and process innovations that have eliminated a great deal of the traditional costs out of administering network support, added unprecedented professional skill into the IT service system, and significantly accelerated the solution cycle.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of ISA Server and provides a easily managed web gateway that delivers a one-server platform for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting capabilities, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft engineers can assist your company to plan and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway from ISA Server.
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by detecting cyber threats and filtering traffic content according to user class and location. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller solutions.
Progent's Microsoft certified experts provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical applications quickly and reliably to specified users, reduce product expense and adhere to licensing agreements by determining patterns of usage, improve Windows security by improving your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational expenses by fully utilizing the management functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.
Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of performance that IT security managers are required to learn. It provides executive management the assurance that those who have qualified for their CISM certification possess the experience and capability to provide effective security management and support consulting.
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET applications rapidly and at low cost.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on background and broad knowledge in designing and building effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT environments powered by the Microsoft SBS suite of servers and programs.
Small to middle size businesses can now get all the advantages of Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier network consulting experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection, and productivity.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small and mid-size businesses to minimize network downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore systems, and transparent system maintenance. Progent's business continuity consultants can help your company to plan and test an efficient business continuity plan that matches your business goals and budget. Progent's disaster recovery specialists can assist you to architect, deploy, and manage resilient technologies including non-stop Internet access, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge high-end applications that can give your company a significant competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent is one of the most qualified network consulting firms for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the benefits of Microsoft Exchange 2000 under typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Cisco Firepower integration Remote Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of vital assets.
Progent's ProSight family of managed services are intended to provide organizations who maintain minimal in-house network administration and support staffs with low-cost access to world-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed IT services include fixed network management expenses, automation of routine management processes, ongoing adoption of the latest information technology, smooth transition from legacy technology to current solutions, improved fit between computer technology with business objectives, guidance from veteran IT consultants, and allowing management to concentrate on business issues rather than fast-evolving information technology.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced network service packages, small organizations can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems world-class reliability, security, and performance.
Progent's temporary IT staffing services allow you to meet the need for network professionals without incurring the costs and delays associated with identifying and recruiting experienced technical help and without increasing your permanent head count.
SQL Server 2005 delivers indispensable, standardized tools to computer experts and information workers, lessening the complexity of designing, integrating, managing, and accessing enterprise data and database programs in environments ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to help your organization to design, configure, manage, optimize, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and deploy hybrid environments that integrate on-premises and cloud-hosted resources and that deliver easy access, advanced security, streamlined management, and consistent operation for all your wired and wireless endpoints.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and on budget.
Progent's ProSight Virtual Hosting combines advanced virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing solution that improves network availability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers supported within a safe and reliable facility on a high-performance, non-stop virtual server configured and supported by Progent's computer support professionals.
Progent is structured to provide in-depth remote consulting for all technical areas associated with small company information networks and offers a variety of strategic, on-demand support services including a part-time CIO to provide senior-level planning and negotiating skills, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management help for critical initiatives like site relocations orOS migrations, connectivity experts for designing fast and robust network infrastructure, security specialists to verify information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, enhance, or troubleshoot mission-critical applications.
Progent's seasoned ransomware recovery experts can assist you to restore an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
ASA 5500-X Firewall with Firepower Support and Integration
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and transmit messages, search the Exchange global address list, copy addresses, sync up appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized onsite Entourage education.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who offer minimal documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by every consultant to every client. The practice of documenting and archiving support activity allows more efficient support and eliminates a slew of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
Progent can assist your IT team to design and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that utilize on-premises resources along with one or more public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud integration support services that include Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent's certified Windows 2003 Server engineers offer computer help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support offerings include system planning, installation, project management, on-premises and off-site network support and troubleshooting, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's Microsoft-certified consulting engineers can assist your organization to determine the benefits of Exchange 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by improving your workers' efficiency, lowering the cost of equipment and support, simplifying administration, and consolidating your key communications technologies.
Progent's consultants can help you to plan and implement an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both onsite and cloud resources.
