Progent's Office Word and Microsoft 365 Word consultants can provide a wide range of economical online consulting services to assist your organization to manage your existing Microsoft Word environment or help you to move to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various versions of Office Word, integrating Word with different Office applications such as Excel and Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and remote training sessions customized for individuals or groups.
Progent offers one-on-one education designed for people who want to expand their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac application software.
Progent provides the help of Microsoft and Cisco-Premier network consulting professionals to offer customers economical alternatives to help organizations maximize the value of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's expert engineers can assist you to improve your network's e-mail architecture, protection, availability, throughput, and system administration.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally control network ecosystems that span local offices, data centers, and cloud resources.
Progent can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for centralized management.
Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent can assist your business in any and all facets of your migration to Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing SharePoint Server 2007, consult with you on the most appropriate version of Microsoft SharePoint for your circumstances, provide configuration and deployment services, assist you to set up Microsoft SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, develop a company-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk support.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of the time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.
Progent's Juniper-certified network consultants can help your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated equipment to the latest releases. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to enable you to streamline the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that include a mix of Juniper's software platforms.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's webinar training classes provide small businesses the affordability, convenience, and versatility of web-based seminars and the effective training techniques of expert teachers who utilize sophisticated collaboration software to emulate live, interactive classrooms. Progent offers remote education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and reporting software such as MS Dynamics GP; plus other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Technical Response Center offers national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support professionals offer phone help and online secure computer connection to isolate and resolve network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to competent experts as needed.
Progent's wireless site survey and predictive modeling help you to plan, deploy and troubleshoot a Wi-Fi network customized for your facilities, providing you a WLAN that has the reception, performance, capacity, QoS, security, and roaming ability your business needs. Wireless site survey services from Progent include online predictive analysis for planning a wireless network and onsite site survey services for validating, optimizing, and debugging an operational wireless LAN.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to disrupt productivity.
Progent's Microsoft-expert engineers can help your organization to enhance your servers and/or desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit computing, design an efficient migration strategy that minimizes operational disruptions, and offer inexpensive, expert online support to assist you to install 64-bit software and application software on your current computers.
Progent's Microsoft-certified engineers can provide in-depth support in deploying, using and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide range of affordable online consulting services based on industry best practices to assist businesses of any size to get all the advantages of this powerful project management solution. Services available from Progent include system design, installation and upgrades, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
On-site Technical Support Cisco Firepower NGFW Firewalls
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by offering easy access to decision-driving data and a rapid ROI. Microsoft Dynamics GP offers major productivity benefits such as its ability to extend the reach of your company, handle your accounting, computerize financial operations, unify procedures throughout your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you reap all the advantages of your Microsoft Dynamics GP software.
Progent's National Support Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service professionals offer phone support and remote secure network connection to isolate and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of nationwide service professionals allows Progent to escalate even the toughest problems to qualified specialists as required.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.
Progent offers network support for mid-size businesses with 100 to 250 system users. The mid-size business or work group has typically been an underserved segment of the market for network consulting expertise. The cost structures and support access models of major third-party support firms make them too costly for the ordinary small company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information network whose advanced technology and sophistication are often comparable to the networks of far bigger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the network support expenses of an SMB while offering the mid-size company with enterprise-level service from certified, IT consultants with background in a wide array of small business network solutions. If your medium size organization or small business is searching for levels of network help appropriate by a mid-size office without paying big-company prices, you need Progent.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Progent's Microsoft certified consultants can provide offsite and on-premises support expertise to help your company to manage, support, and troubleshoot computers based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, remote connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote system monitoring and alerts.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent has been delivering SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT knowledge to help organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide whether an in-house, online or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific jobs related to your SharePoint 2013 migration.