Progent's Linux support experts offer small and mid-size businesses and developers assistance with administering and maintaining Linux systems that operate with Microsoft-powered networks. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with an easy one-stop source to show you how to create and manage a secure and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Citrix has developed a comprehensive line of platforms that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix virtualization products and show you how to design, validate, deploy, optimize, and support Citrix virtualization platforms.
Progent's UNIX family support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Mid-sized businesses can get all the benefits of Operations Manager and have fast access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide mid-size business networks enterprise-class reliability, security and productivity.
Progent offers the expertise of Microsoft-certified consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and certified security consultants to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless information management solution.
Microsoft WSUS enables information technology administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the distribution of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your system environment.
Progent offers nationwide remote help and troubleshooting services for businesses that run networks based on versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Remote technical support offers optimum leverage for your IT dollar by protecting user productivity and shortening the time billed for network repair services. Advanced remote support technology and experienced technicians and consultants allow Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to help with the toughest system problems.
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing constantly updated spam and virus filtering, policy management, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, administration and analysis utilities as well as outbound email testing to help you fix your email environment and define and enforce corporate email policy.
Progent's pricing model is to charge for remote support and in-person visits by the minute. As a result, you pay just for delivered services. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in regions where Progent provides in-person support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no service activation charge and asks no monthly commitment for services provided during regular working hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast repairs so you won't be forced to allow less critical problems to fester.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting messaging systems for businesses in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment features security, high uptime, easy access for remote and mobile users, efficient administrative tools, and productive integration with telephony. Progent provides expertise and support services for Exchange 2016, Exchange 2013, Exchange 2010, Exchange 2007, Exchange 2003, and Microsoft Exchange 2K. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 or Exchange 2013.
Progent is a leading innovator in economically delivering enterprise-class network support to small businesses. Progent's success in addressing the IT service needs of the chronically underserved small business market is the combined outcome of key technical and operational innovations that have eliminated much of the conventional costs out of managing network support, injected unprecedented technical expertise into the support mechanism, and significantly accelerated the repair process.
Progentís IT outsourcing services offer budget-friendly network support for small organizations. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or creating an on-line business solution, outsourcing your network engineering services can reduce expenses and minimize uncertainties, allowing IT support expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your critical business software based on Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent's Microsoft certified engineers can help you to test Microsoft Windows 7 to verify application and driver compatibility and to check its performance and reliability operating in your environment. Progent can also show you how to assess the likely business benefits of adopting Microsoft Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can assist you to plan and implement a smooth upgrade to Microsoft Windows 7 from a previous version of Windows.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's certified SQL Server 2019 experts can help you to assess the business case for upgrading to SQL Server 2019 and can provide fast remote or on-premises contact with experts in system planning and integration, software development, SQL Server management, and network security.
Progentís Microsoft-certified engineers can assist you to enhance your desktops from 32 to 64 bits. Progent can help your company to understand the risks and advantages of upgrading to 64-bit desktop processing, plan an affordable upgrade strategy that reduces operational interruptions, and deliver inexpensive, expert online support to aid your organization to configure 64-bit PC desktop operating systems and application software on your current computers.
Our compensation structure is based on contribution, so similar to being a freelance contractor, your income is directly tied to your work effort. Some Progent support staff focus on lifestyle issues and choose to consult at an easy pace, utilizing our self-determined schedule to follow individual pursuits such as mountain biking, car racing, skiing, fishing, vacations, or spending free time with family and friends. Others use the chance to earn big dollars through hard effort and long days. Progent fully supports both sides of the spectrum and everything in the middle.
Progentís Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology. Progent can provide support for both hardware-based and software-only wireless controllers and can assist you to determine which type makes sense for your wireless environment. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller consulting.
Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
When performing IT tasks for corporate clients, Progent follows a structured methodology based on specified milestones in order to achieve budgetary, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design tuning, and professional deployment. All phases are documented to provide a comprehensive summary of technical services performed and to assist in ongoing system support.
Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant off-site data centers are especially attractive to small organizations because of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to design an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small organizations. Progent is ready to help you reap all the benefits of high availability data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high uptime, easy access for remote and mobile users, time-saving administrative tools, and productive integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to help you to design, develop, test, install, administer, and troubleshoot applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to migrate your legacy Excel solutions to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility issues between different versions of Excel. Progent can provide as-needed support to organizations looking for a fast fix to a stubborn problem related to Office Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business application software based on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the needs of individual users or teams.
Progent is among the most qualified network consulting companies for integrating email and messaging solutions based on Exchange 2000. Progent specializes in helping small companies receive the full advantages of Microsoft Exchange 2000 for typical scenarios including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
If your organization does not need emergency online help but you think you will require assistance with your information system soon, you can conserve time and money and guarantee that the right IT skill will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progentís Microsoft-certified experts can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or customers to connect to, manage, share and manipulate relevant data, documents, and software and to communicate with other people. It allows faster and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available inside and without a business network. Windows SharePoint Services join workers, customers, teams and projects with the knowledge theyíve created in a way that makes data easy to find, retrieve and re-use.
Progent offers cost-effective online consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent offers occasional consulting to assist you to overcome complex technical issues or Progent can deliver project management outsourcing to help you move to the Amazon AWS platform on schedule and within budget.
Network Consultant Cisco ASA 5500-X with Firepower
Progent's Computer Help Desk Call Center Outsourcing Services for desktop support are intended especially for small businesses who need immediate access to a Help Desk Call Center with expert phone support and full escalation options but who must operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.
Progent offers national remote phone support and troubleshooting services for companies who run macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop support, migration to the most recent version of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or migrating to iCloud services. Online network consulting offers maximum leverage for your information technology dollar by protecting client efficiency and shortening the time billed for network repair services. Sophisticated online support technology and experienced technicians and engineers allow Progent to solve the majority of IT problems without wasting time and money by traveling to your location. In most of situations your network issues can be remediated over the phone or through a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISM premier security professionals to help with the most difficult network issues.
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas such as secure multitenancy, agile infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT expenses and enhance availability.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough examination and significant experience with network security architecture. ISSAP security experts have in-depth knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.
Progent's Cisco-certified wireless technology experts can help you to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent has little competition. Medium-size companies who work with familiar independent consultants or who maintain internal support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, secure, and productive.
Progent's Microsoft-certified professionals have more than 10 years of experience providing messaging solutions for customers that range from small offices to large enterprises. Progent provides affordable support for all editions of Exchange Server to enhance email and virus security, configure fault tolerant email systems, and implement off-site and mobile email access. Progentís Exchange consulting services can assist you in planning and executing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can help you integrate Microsoft Outlook Web App for popular web browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Progentís non-stop inter-site connectivity and fault tolerant network infrastructure engineers can help small organizations achieve zero-downtime Interoffice connectivity through fully redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers affordable 24x7 interoffice connectivity.
Progent's Citrix experts can help you to plan, deploy, administer, and troubleshoot a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to manage and maintain a remote datacenter that features high availability, advanced protection, and fast recovery.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and repairing System Center Operations Manager environments and can provide organizations of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Configuration Manager automates application and device provisioning at scale, centralizes compliance settings management, inventories network assets, protects against company data leakage, performs network health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Progentís data center IT services are intended for businesses with hardware housed at Internet Data Centers or data center collocation hosting facilities and requiring timely on-site help at the co-location facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a full array of IDC and data center and co-location support services such as network architecture evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications infrastructure, design and installation of high availability configurations, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage clustering systems.
Progent can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for physical and software-only Wi-Fi controllers and can help you to decide which version makes sense for your wireless environment. For Wave 2 wireless controller appliances, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and on budget.