Progent can help you to understand the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine local and cloud-based products and services.
Progent can help you to understand the many subscription plans offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud resources.
Progent's consultants can provide remote and onsite consulting services for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security consultants can assist you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Progent offers affordable online access to an Oracle MySQL administrator or software developer and can assist organizations of any size to integrate and maintain MySQL in a dependable IT environment that provides advanced speed, scalability, and protection. Progent also has proven skill helping businesses port databases from Oracle to MySQL.
Progent's Cisco Jabber consultants offer online or onsite support to assist organizations of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration ecosystem.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on proven virtualization technologies that allow small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
For small and midsize organizations, network security and information assurance and compliance can be excessively complicated to master yet too risky to ignore. The largest largest enterprises have been breached, and the top cloud services have occasionally been taken down. It seems as though there's nowhere to hide. Progent has made it affordable for smaller organizations to implement vital IT security tasks successfully by providing the advantage of billed time to the closest minute with no minimum billing for remote help. You have the help of a seasoned computer expert to deliver precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to assist you to design, install, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Progent's Microsoft-authorized consultants can help you evaluate the business justification for implementing SharePoint Server 2007, consult with you on the appropriate version of SharePoint for your circumstances, provide configuration and integration expertise, help you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application programs to work with SharePoint Server 2007, design a comprehensive security plan that incorporates portal technology, and provide maintenance and Help Desk support.
Progent's Microsoft engineers can provide advanced support in implementing, using and debugging all versions of Project, Project Server, and Project Online and can provide a broad variety of cost-effective remote consulting services following industry best practices to help organizations of all sizes to get all the advantages of this leading platform. Consulting support offered by Progent include solution design, installation and migration, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of any size to plan, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly stubborn issues, or comprehensive project management services. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Cisco-certified wireless technology consulting experts can help you to configure, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their networking appliances like switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating complex network management processes, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance bottlenecks.
Progent's veteran group of network consultants and application specialists have years of experience delivering online and on-premises support for businesses of all sizes who need to integrate Android phones into their information networks so that mobile clients can work together from virtually anywhere. Progent has the range of skills to solve network issues that span numerous manufacturers and that entail a mix of older and up-to-date technology. Progent provides budget-friendly online expertise to help you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and operate Android phones to maximize their business value.
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and on-premises consulting and troubleshooting services to assist your organization to design, configure, manage, tune, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also help your organization to plan and deploy hybrid networks that combine local and cloud-hosted resources and that deliver easy access, enhanced security and compliance, unified management, and dependable performance for all your wired and wireless endpoints.
Progent's Microsoft-certified consultants can help you analyze the potential advantages of Hyper-V-powered virtualization for your business, perform pilot implementations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for smooth operation with virtual server solutions, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to track and manage Hyper-V, offer world-class consulting help for enhancing the security of your virtual machines, design and validate business continuity procedures that optimize network uptime, and deliver ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small company's production servers in an environment that gives the maximum degree of availability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting options are based on proven virtualization platforms that enable small businesses with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen support and iconic live tiles user interface, provide a wide range of advantages for companies who understand how to put them to work. Progent's Microsoft-certified experts can help bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the operating system's various new and enhanced technologies.
Cisco Unified Communications Manager (Unified CM), originally named CallManager, operates as the core of Cisco's collaboration platform. CUCM and Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and affordable remote and on-premises expertise to help organizations of all sizes to create and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum productivity. Progent's consultants can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Remote continuous network monitoring, automated alarms, and periodic reports are crucial to preserving the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a degree of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to assist you to identify and fix a an array of network issues before they get big enough to impact productivity.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can produce reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.
Progent's private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restore. Smaller organizations can use Progent's private cloud to avoid large capital costs for the acquisition, upkeep, and management of network hardware and facilities while achieving the highest levels of network reliability and security.
Progent's Microsoft consultants can assist your company to evaluate the benefits of Microsoft Lync Server for your business and can assist you to plan and carry out a deployment of Lync Server 2010 that centralizes the control of IM and Presence and improves the output of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also assist your company to carry out a smooth migration to Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to improve the collaborative functions of Microsoft Office programs, and provide webinar training and continuing support for Lync Server 2010 and other Microsoft platforms.
Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate efficiently from legacy appliances to modern devices.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET applications rapidly and at low cost.
Systems Management Server offers added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software products by making it simpler to copy system images, control mobile computers, and run management tools. In addition to alerting you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and policies to manage PDAs and intelligent portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes policies, procedures and IT products to keep your IT computer system protected.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using company data and analytical programs on platforms ranging from mobile devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, manage, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Progent's ProSight family of managed IT services are designed to offer businesses who have small in-house IT administration and support teams with affordable help from enterprise-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed services include flat-rate IT management expenses, smart automation of common administrative processes, ongoing absorption of new information technology, graceful transition from legacy systems to up-to-date solutions, close alignment of information technology with business goals, guidance from veteran network consultants, and freeing up management to concentrate on business instead of fast-evolving computer technology.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISA and CISSP-certified security specialists can help your entire organization in a broad array of security areas including security management procedures, security architecture and models, connection management systems and techniques, applications development security, business processes security, physical security, communications, network and Internet security, and disaster recovery preparedness. CISA and CISM define the basic competencies and worldwide standards of performance that information security managers are expected to possess. These certification give executive management the confidence that consultants who have earned their CISA or CISM qualification have the experience and knowledge to offer effective security support and engineering services.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Progent provides nationwide remote phone support and troubleshooting services for businesses that run Apple macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft Windows technology. Progent's experts offer macOS and OS X users a range of services including desktop assistance, upgrading to the current version of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote IT help offers optimum return for your IT dollar by protecting user productivity and limiting the time charged for network repair services. Sophisticated remote support technology and experienced technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your site. In most of situations your IT issues can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP premier security specialists to assist you with the most challenging network problems.
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security strategy, automate IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to impact productivity.
For help creating, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progent's team of programmers, database architects, and software project managers can help make sure you get the project completed on schedule and within your budget. Progent's experienced software programmers offer affordable and expert online consulting for projects as simple as writing VBA macros for Office Excel or as challenging as developing line-of-business database applications built on SQL Server or Oracle.
Progent offers economical online access to consultants with expertise in a wide array of products and services that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent can provide help for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to implement, upgrade, or maintain backup/restore solutions for a range of environments such as local, edge to datacenter, cloud-based, or a mix.