Progent can assist small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent's certified security staff can help you safeguard your Apple Mac environment through professional services such as performing security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and creating a company-wide security plan adapted for the particular goals of your business network.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the strategic impact of your information network; configure XenDesktop software with your servers, user computers, and printers; migrate your existing virtual desktop software to current releases of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Cisco's security and offsite connection technology for small businesses offer a comprehensive range of manageable security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that align most closely with your company goals.
Progent offers the support of a certified engineer with expertise integrating products from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the strategic value of your information system. Progent also offers the expertise of infrastructure consultants who can help businesses of all sizes to create and troubleshoot a communications network that delivers the speed, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.
SQL Server 2005 offers powerful, standardized tools to computer experts and information workers, reducing the difficulty of designing, deploying, managing, and accessing company data and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent offers comprehensive support for each step of your Exchange Server 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of new software and equipment needed, suggested vendor sourcing, system verification at customer site or at Progent's test facility, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and training for client's support group and users.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience assisting small organizations to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can assist you to develop and test an efficient business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery engineers can help you to design, deploy, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
If you want to update your corporate web site, build internal webs for purposes such as HR or employee education, design a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you build and manage a safe, robust server and communications infrastructure, including off-site and wireless access, to support your web solutions.
Progentís Shared Help Desk service makes it possible for your business to split the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the leading shared PSA platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's ProSight family of managed IT services are intended to provide businesses who maintain minimal internal IT support teams with low-cost access to world-class management tools and technical experts. Advantages of Progent's ProSight line of managed IT services include flat-rate network maintenance expenses, smart automation of routine administrative tasks, continual absorption of the latest technology, graceful transition from older technology to current solutions, close alignment of computer technology with business objectives, guidance from veteran IT experts, and freeing up management to focus on business issues rather than fast-evolving network technology.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and service companies to manage complex supply chains and streamline critical processes in order to get products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite services that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.
Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to move from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM environment to make sure you get the highest possible business value.
Progent's Linux consulting services provide small businesses and developers assistance with managing and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise provides you with an easy single source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Cisco's Meraki family of access and aggregation switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist your company to design and deploy a productive network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure security, develop and validate a disaster recovery plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for centralized management.
Progent can provide fast and affordable online access to a certified Oracle database administration consultant or an Oracle software programmer. Progent can provide comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard and Streams replication tools and ASM file/volume manager.
Progentís Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution based on the leading shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent can provide comprehensive help for every step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of new software and hardware needed, suggested vendor sourcing, pilot testing at client location or at Progent's testing facility, managing temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous system, and webinar training for customer's support staff and users.
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits including lower capital expenditures, savings on operational expense, improved management focus, world-class security, greater fault tolerance, and business continuity.
If your company is producing UNIX or Linux applications on a network that has MS Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable solution for supporting an information network that provides high availability, protection, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, network monitoring, and Help Desk Call Center services.
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer AD environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability.
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by software originally produced by Connectix, delivers the power needed to accomplish server consolidation, software migration, and server quarantine tasks via virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies who want to enhance ROI in application development and testing, migration from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to evaluate and deploy MS Virtual Server 2005.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are vital to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a degree of network stability that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management options available as low-cost services designed to help your company to detect and resolve a most network problems before they can hurt your business.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Progent's ProSight family of managed IT services are intended to provide organizations who have small in-house IT administration and support staffs with low-cost access to enterprise-class management platforms and consulting experts. Advantages of the ProSight catalog of managed IT services include predictable network management expenses, automation of common management tasks, continual absorption of new information technology, smooth transition from older technology to up-to-date solutions, close alignment of computer technology with strategic goals, access to seasoned IT consultants, and freeing up management to concentrate on business instead of fast-evolving information technology.
Progent can deliver a wide array of affordable online and on-premises support services to help you to deploy, administer, and troubleshoot desktops and handhelds based on Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your business is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Management services via Progentís E-Mail Guard anti-spam and antivirus aggregation offering. Progentís certified email protection consultants can show you how to create an email defense plan that incorporates antispam and virus protection services and processes.
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to design, install, upgrade, or maintain a video conferencing solution that preserves your current investment and optimizes the strategic value of your IT network. Progent also offers the services of network infrastructure engineers who can assist companies of all sizes to create and maintain a communications network that delivers the performance, reliability, security, and expandability required to accommodate your video conferencing/telepresence environment.
In conducting IT projects for corporate clients, Progent uses a phased approach based on defined milestones in order to achieve budgetary, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All phases are recorded to provide a detailed summary of technical services performed and to assist in downstream system maintenance.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progentís Microsoft-certified consultants offer companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently coordinating people, teams and information. SharePoint provides a common spot for your employees or customers to connect to, organize, share and manipulate useful data, documents, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the data theyíve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can help you to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital expenditures, reductions in operational costs, better executive focus, world-class protection, greater fault tolerance, and business continuity.
Windows Enterprise Directory demands significant practical experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experts in planning, integrating, and maintaining sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of proven competence with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy legacy software configuration objects in online Active Directory environments, and repair of unsuccessful installations of AD and AD-associated programs.
Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid development of advanced business applications that can give your business a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get maximum business value.
Progent can provide cost-effective remote and on-premises support to assist organizations of any size to move any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to automate the entire malware attack progression including filtering, detection, containment, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent's Microsoft consultants offer advanced expertise in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a broad range of cost-effective remote support services based on industry best practices to assist businesses of any size to receive all the benefits of this leading platform. Support services offered by Progent include system design, software configuration and migration, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training.
Progent has created several security packages intended to deliver larger corporations a professional and thorough security audit from a team of premier security consultants. All Progent's security evaluation bundles feature a suite of procedures including automated scans from inside and from beyond your network firewall, professional analysis of results by certified security engineers, production of a paper documenting the findings, plus an interactive high-level executive outbrief and an in-depth live review for internal network managers.
Remote Technical Support Cisco ASA 5500-X Firewall
Progent can provide the part-time or temporary services of a veteran Chief Information Officer who can provide a broad perspective to help you select and support IT technology to meet your present situation and that can serve as a solid basis for your growth. Progent's temporary Chief Information Officer consulting services offer financial advantages to organizations who want to maximize the impact of their IT expenditures but who are without the budget or hesitant to take on another high-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a wide range and application software, Progent is in an ideal position to offer objective advice as well as expert technical help for building and maintaining information solutions that fit the particular needs of your organization.
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist you to plan and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining administration, and integrating your key communications platforms.
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and control of wireless access points, optimizing wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent's Cisco-certified wireless consulting experts can help businesses of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless AP environments to provide the throughput, coverage, density, expandability, security and manageability required for seamless connectivity between wireless and wired networks. Progent can provide affordable remote and onsite support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet APs.
Progent delivers the services of Microsoft and Cisco-Premier IT support experts to offer clients economical ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's expert engineers can assist you to enhance your information system's e-mail architecture, security, reliability, throughput, and system management.
Progentís team of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the forefront of IT service, executing a broad range of technical projects for a large array of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting team. This means that you get not only world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to repair actual network problems efficiently.
Progent's consultants offer remote and onsite consulting services for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you create and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of wireless access points, optimizing wireless throughput by reducing the effect of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content based on user class and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent can help companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure that you sidestep the typical errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Progent can provide fast and affordable online access to an authorized Oracle database administration consultant or an Oracle application developer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers support for Streams replication technologies and ASM file/volume manager.
Progent offers enterprise clients the help of a certified NetApp consultant for online or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN deployments efficiently following best practices.
Progentís Microsoft-certified experts offer small and medium sized companies computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a central spot for your workers or clients to access, manage, share and interact with relevant information, files, and software and to interact with one another. It allows faster and better decisions, more efficient sharing across groups and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the data theyíve created in a manner that makes data easy to locate, retrieve and re-use.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with designing, deploying, administering and troubleshooting powerful IT applications powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Progent has created several network security packages intended to deliver larger enterprises an independent and thorough network security audit from a group of premier security consultants. All Progent's network security assessment packages incorporate a suite of procedures including automated scans from inside and from outside the corporate security perimeter, professional interpretation of results by accredited security engineers, production of a paper explaining the findings, plus an interactive concise executive outbrief and a detailed interactive review for internal network engineers.
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, software development, training, and debugging services since the platform's debut. Progent can provide high-level support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, pilot, and carry out a cost-effective upgrade from a an outdated release to the latest version of Microsoft Dynamics GP.
Remote server management cards offer network managers full control over a server without the requirement for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and support a high-availability business network that includes remote server management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical support. Progent has experience with a variety of remote management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center gives small businesses an effective alternative to dependence on freelance consultants by offering broad technical knowledge shared by multiple engineering teams, optional 24x7 access to urgent assistance, escalation capability to top-level engineers for handling even the most difficult issues, service consistency and reliability, quick follow through enforced by veteran IT service administrators, a variety of convenient ways for requesting service tasks, plus excellent process transparency enabled by trouble ticket updates and available via a web portal.