Progent's CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to assist you to design, develop, pilot test, install, administer, and debug business applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your current Excel applications to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed help to clients looking for a quick fix to a specific issue related to Excel and Progent also offers full project management services for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective webinar training for Excel can be customized to address the needs of individuals or groups.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to plan, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Progent's Technical Response Center (TRC) provides affordable national extended hours online support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide extended hours telephone support and online secure computer connection to troubleshoot and repair network problems quickly and affordably.
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, operates as the foundation of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express provide an advanced IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants offer effective and affordable remote and on-premises support to assist businesses of all sizes to create and administer Unified CM deployments by providing Unified Communications Manager integration and technical support services that deliver maximum business value. Progent's consultants can assist with any aspect of Unified CM setup and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Progent is looking for a range of on-staff workers including solutions-driven MCSEs; network experts with Cisco CCDP or CCIE certification; and consultants for fault-tolerant network design with experience in mobile connectivity, wireless integration, non-stop systems, business continuity solutions, data preservation, and VMware technology. We are also seeking desktop support technicians, off-site troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also hiring experienced managers and administrators who can perform effectively in Progent's high-growth, virtual office environment. Progent contracts freelance professionals who have proven expertise and hands-on background in crucial IT topics outside Progent's primary technical focus. Our Experts Group employs contractors who offer consulting and development services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft operating systems such as Linux, Macintosh, or Solaris, or can provide expert skills in areas like telecommunications, web design, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants premier by us cooperate with Progent's full-time consultants to deliver end-to-end IT services for small business networks.
Progent's managed services for patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that utilize local IT assets as well as one or more public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent's network engineers can help you to automate desktop PC software update management by providing support for management solutions such as Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts while retaining your own brand as a transparent extension of your IT consulting team.
Progent's wireless site survey services help you to plan, deploy and debug a Wi-Fi network optimized for your environment, offering your business a wireless solution that delivers the reception, speed, density, security, and hand-off ability your company needs.
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 provided by Progent include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker connectivity, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and ongoing Call Center support services.
Progent offers fast remote support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your environment using powerful remote support tools to provide fast and economical analysis and repair of urgent network problems.
If your company has a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a broad range of security topics such as security administration procedures, security design and models, connection control systems and methodology, software development security, business processes security, hardware security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the basic skills and international standards of performance that information security professionals are expected to possess. These accreditations offer executive management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and theory to deliver effective security management and consulting services.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of the time spent searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
SQL Server 2016 introduces major improvements in performance, capacity, security, high-availability, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to help businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi availability with rapid failover, and strengthening data security by detecting threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your organization to evaluate or enhance your ISP services so your Internet access solution aligns with your business needs. Support services available from Progent include assessment of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security solutions for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without restricting your network.
Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock.
Progent can provide economical remote support from engineers skilled in a wide range of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent can provide help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help you to install, enhance, or maintain backup/restore solutions for a range of environments including local, remote, cloud-based, or hybrid.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of affordable online support services to assist your organization to maintain your legacy Microsoft Word solution or assist you to upgrade to a newer version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between different versions of Office Word, integrating Word with other Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet synchronization, and remote training classes tailored for your special requirements.
Progent's Microsoft-certified consultants can assist your company to automate desktop software update deployment by delivering expertise with management platforms like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.