Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports sent by each staff member to every client. The practice of detailing and organizing service activity allows more effective service and avoids a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small organizations to minimize system downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, high-availability IT architecture, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can help your company to develop and validate an efficient business continuity plan that matches your business needs and budget. Progentís disaster recovery engineers can help you to architect, implement, and manage resilient technologies including redundant Internet access, virtualization, fail-over clustering, load balancing, continual online backup, and multi-location data centers.
Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent has been providing SharePoint consulting services since the initial product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of any size to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 migration.
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
Progent's Microsoft-certified consultants offer remote and on-premises consulting services for companies of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems like Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Progentís experienced Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-level products, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security holes.
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's ability either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to collect information concerning your existing security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective security and backup/recovery system that minimizes your vulnerability to ransomware and meets your company's requirements.
Progent provide organizations of any size world-class network remote or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for companies ranging from the small office to the global enterprise.
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Progent's UNIX platform support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, lessening the difficulty of creating, integrating, administering, and using company information and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in designing and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are experts in designing, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory systems, and repair of failed configurations of Active Directory and Active Directory-integrated applications.
Progent can provide rapid remote access to Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your environment using advanced remote diagnostic utilities to deliver fast and economical analysis and remediation of urgent network problems.
Progent's CCIE-certified network infrastructure consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Nagios and MRTG are powerful, Open Source monitoring tools that run with the Linux OS and can be used to monitor UNIX environments, MS Windows systems, or multi-platform situations where Linux and Windows coexist. Nagios lets network managers to track network services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the traffic in and out of SNMP network devices such as servers, routers, and switches. Progent's network integration consultants can assist you to utilize both these programs to tune and troubleshoot your system.
Progentís IT outsourcing packages offer affordable computer consulting for medium-size corporations. Whether it involves planning system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or building a web-based eCommerce application, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing IT support expenses to increase in a more linear and controlled manner than is possible by amassing a large, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available system architecture for your vital Windows-based applications including Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Progentís Microsoft-expert consultants can help you to update your workstations from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of migrating to 64-bit desktop computing, plan an efficient migration strategy that minimizes operational interruptions, and deliver economical, professional remote help to assist your organization to configure 64-bit PC desktop operating systems and applications on your existing hardware.
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily administered Internet gateway that delivers a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can assist you to design and execute test and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can afford a level of network stability that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost service packages designed to help you to detect and fix a most IT network problems before they get big enough to impact your business.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for streamlined management.
Progentís Microsoft-certified consultants can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a common spot for your workers or customers to connect to, organize, share and interact with useful data, files, and software and to interact with one another. It enables faster and more intelligent decisions, more effective access across groups and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and without an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve created in a manner that makes data easy to locate, download and re-use.
Progent's Microsoft-certified engineers offer advanced expertise in implementing, using and debugging any edition of Project Server and can provide a wide variety of affordable online consulting services following proven best practices to help businesses of any size to receive all the advantages of this powerful project management solution. Support services available from Progent include system design, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized online training classes.
ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so any looming problems can be resolved before they have a chance to disrupt your business.
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Progent is among the most qualified information technology support firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Exchange Server 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.