Nexus switches are designed to deliver the speed, expandability, resilience, cloud readiness, density, security and manageability needed to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and on-premises consulting and troubleshooting expertise to help your business to create an optimal switch topology, set up test environments to confirm your switching solution, install and configure Nexus switches, define and implement appropriate policies, perform security and compliance tests, configure proactive monitoring, consolidate network resources through virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features incorporated into Cisco's Nexus products. Progent can also help your business to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus platforms.
Progent's Cisco Catalyst 802.11ax Access Point consultants can provide affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
If your business operates a Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can help your entire organization in a wide array of security topics such as security administration practices, security design and models, access management products and techniques, applications development security, operations security, physical security, telecommunications, network and Internet security, and business continuity planning. CISM and ISSAP stipulate the basic skills and worldwide standards of knowledge that network security professionals are required to master. These certification provide executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to offer world-class security management and engineering help.
Progent's IT outsourcing packages provide affordable computer support for mid-size corporations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can reduce costs and eliminate risks, allowing network service budgets to increase in a more linear and controlled fashion than is feasible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust network foundation for your vital Windows-based business software including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Progent offers technical services for medium size businesses who have 100 to 250 network users. The mid-size company or work group has traditionally been an underserved segment of the market for network support services. The cost structures and service delivery models of major third-party service firms make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose advanced technology and capability are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and proactive server monitoring, dramatically lowers the IT maintenance costs of a small-medium business while providing the small organization with big-company support from certified, IT consultants knowledgeable in a wide array of midsized business technologies. If your mid-sized organization or small business is looking for levels of IT support appropriate for a mid-size organization without budgeting enterprise costs, contact Progent.
Progent's Juniper-authorized NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology environments.
Progent's consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent offers comprehensive project management support so you can design and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your company to upgrade from an earlier edition of SCVMM or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.
Progent's staff of Microsoft and Cisco Premier experts average more than a decade of hands-on professional background, at the forefront of network support, executing a wide variety of technical tasks for a large mix of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support personnel. This means that you get not only world-class technical help, but also a consultant with proven methods for applying computer knowledge to resolve actual IT problems rapidly.
Progent's Meraki Wi-Fi access point consultants provide remote and onsite support services to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device.
Progent's Microsoft-Premier SQL Server consultants offer an array of support services to assist small and midsize companies to plan, deploy, administer, and troubleshoot Microsoft SQL 2008 systems in order to receive the optimum business benefit from this state-of-the-art information management platform. In addition, Progent offers consulting expertise for system architecture, company-wide protection, and custom software programming to optimize the strategic value of your computer investment.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in a solution that gives the maximum level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent's Cisco-certified IP phone and video IP phone experts can help you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST solutions for high availability.
Microsoft Office for Mac allows Mac users to run the world's most popular office productivity applications. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows users.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and test a consistent workflow for recovering applications and services rapidly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, updates and fixes and can produce reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and administer a disaster recovery solution based on VMware SRM.
ProSight Reporting is an expanding line of real-time reporting tools created to work with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent can provide the temporary services of a veteran Chief Information Officer who can offer a broad perspective to assist your company pick and maintain IT solutions appropriate for your current situation and that can serve as a firm foundation for your growth. Progent's part-time or temporary CIO services offer financial advantages to companies who want to maximize the benefits from their IT expenditures but who are without the budget or unwilling to take on another high-level position to their head count. Since Progent is vendor-neutral, with a sizable team of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide range and business applications, Progent is in a unique position to offer unbiased recommendations as well as advanced technical support for creating IT solutions that fit the particular needs of your organization.
Microsoft Office Communications Server provides IM and presence as part of an extensible, world-class package featuring enhanced security, seamless integration with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, increased worker output, and stronger IP security. MS Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support and mediation services for your Office Communications Server 2007 deployment and can help you to assess the advantages of upgrading to Skype for Business. Progent can also assist you to design and implement a smooth migration that will add significant strategic value to your information network
Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and onsite assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, automated deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and post-migration Call Center support services.
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a wide range of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Progent's pricing model is to bill for online support and in-person help by the minute. As a result, you are charged only for received support. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no retainer for services provided during normal business hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large bills for fast solutions so you will not be tempted to allow minor problems to fester.
The cluster technology built into the Datacenter and Enterprise versions of Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and maintenance of clusters that offer improved levels of system availability, protection, performance, and flexibility. New or improved features include automated cluster Validation, revamped setup and deployment, unified cluster administration, new cluster architecture for increased availability, hardened security and quorum models, minimization of failure points, more storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, design and execute an installation, educate your network support personnel to administer your cluster environment, provide continuing consulting and support services, and create and test a disaster recovery plan.
Configuration Manager 2016 automates application and device deployment at scale, centralizes compliance settings control, inventories network resources, protects against corporate data leakage, performs network health reporting, enables safe end-user self service, and offers a common control mechanism for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist you with any facet of designing, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent's management team consists of seasoned professionals with decades of experience delivering computer consulting services, troubleshooting, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great support calls for great personnel, and Progent has put together a management staff able to provide customers with the top service value in the industry.
Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of skill that IT security professionals are expected to master. It gives business management the confidence that those who have qualified for their CISM credential have the background and capability to deliver effective security management and support consulting.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing efficient system upgrade procedures, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital IT projects on schedule.
Progent's pricing policy is to bill for online support and on-site visits per minute. As a result, you owe only for delivered services. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization fee and asks no retainer for services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast solutions so you will not be forced to permit less critical problems to fester.
Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements favorably impact key IT areas such as ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
DoubleTake/Carbonite Software offers a selection of products intended to deliver small and midsize companies a range of cost-effective alternatives for backing up and recovering business-critical workloads such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business information networks to create an advanced level of fault tolerance and disaster recovery capability at an affordable cost.
The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with hands-on expertise and broad familiarity with planning and building cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent's IT services can assist you with planning, deploying, managing, and supporting Windows Server systems that increase the business value of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Progent's remote access and wireless synchronization experts can help you to plan and configure connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work seamlessly with your information network, allowing you to improve the efficiency of your off-site workers.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a degree of network stability that was once reserved for large enterprises. Progent offers a variety RMM options available as economical service packages designed to help your company to detect and fix a an array of IT network issues before they can hurt your business.
Progent's Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud solutions, mobile management, teleworker access, security and compliance, streamlined provisioning, and Help Desk services.
Progent can help small and medium-size organizations to configure and troubleshoot teleconferencing applications to enable their at-home workers to interact effectively with teammates and clients.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Progent can assist your organization to utilize Cisco's networking technology to create a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as compute and storage consolidation, security and compliance, versatility, availability, and disaster recovery.
Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi network adapted to your environment, offering your business a WLAN that delivers the coverage, performance, density, Quality of Service, security, and roaming capability your business needs. Wireless survey services from Progent include online predictive modeling for designing a wireless network and on-premises survey services for validating, optimizing, and troubleshooting a functioning wireless LAN.