Before Progent’s Microsoft Operations Manager solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent can now anticipate server problems before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to offer small business IT systems enterprise-class reliability, safety and productivity.
For corporations with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco system consultants can provide a range of IT consulting services including project management, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, local or remote branch office support, and technical support for co-location hosting environments. A Progent network architect can help you plan a multi-site information system that makes smart use of collocation facilities and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises design, deploy and maintain major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and migration support for Windows 10 available from Progent include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment and administration, network design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and post-migration technical help.
Progent can provide affordable online support to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent can provide the cost-effective support of remote Internet connectivity experts to assist your company to evaluate or update your ISP services so your Internet access solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service plan. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading dependable BGP configurations.
Progent's Experts Team offers support in key technologies including Macintosh integration and applications; Support for Linux, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical program help; CIO, business analyst, and project logistics outsourcing; Special program design and integration; Web site, eCommerce, Electronic Data Interchange, and customer portal design and integration; DBM management and performance help; Management information consulting; and Telecom architecture support.
Progent’s Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently coordinating people, teams and information. SharePoint Server provides a central spot for your employees or clients to access, organize, distribute and interact with useful information, files, and applications and to communicate with one another. SharePoint allows faster and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they’ve created in a way that makes data easy to find, download and apply. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.
Progent's certified database application consultants can provide small and midsize businesses remote DBA and programming services for leading RDBMS products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and configuration, database architecture and programming, administration services, synchronization solutions, capacity planning, performance optimization, migration, security and compliance, backup and recovery options, problem solving, and webinar training.
Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent’s Wireless Site Survey helps you to design and install a wireless network customized for your facilities, providing your business a wireless solution that delivers the reception, speed, load-handling capability, Quality of Service, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service.
Progent can assist small and medium-size companies to set up and debug video conferencing applications to enable their remote workforce to collaborate effectively with fellow workers and clients.
Progent's Linux support experts provide small businesses and developers support for managing and supporting Linux computers that operate with Microsoft-based networks. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop source to show you how to build and manage a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
If your business computer system mixes Linux platforms with MS Windows, Progent can show you how to incorporate your computers into a unified network that allows all your OS platforms to coexist for easy management, transparent dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux and MS Windows integration support offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure you avoid the typical errors small companies make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent can assist your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your changing IT needs. Also, Progent can assist you to create an infrastructure that fully supports SCCM by providing expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the security and management of corporate email by providing continually updated spam and virus blocking, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outbound email filtering to let you repair your email environment and specify and regulate corporate security policy.
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Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include planning, deployment, administration, remediation, and software development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Progent can assist small and mid-size companies to install unified remote endpoint management and monitoring solutions for maintaining devices operated by at-home workers.
Altaro VM Backup provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level recovery options for specific files and emails, support for Windows Server CSV and vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to plan, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of remote services to assist you to design, develop, test, deploy, manage, and troubleshoot business applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between different versions of Excel. Progent offers as-needed help to organizations looking for a quick fix to a specific problem associated with Excel and Progent can also provide full project management services for upgrading or creating line-of-business application software based on Office Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the needs of individual users or groups.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a significant discount from Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues.
Cisco Nexus switches are intended to provide the speed, expandability, dependability, virtualization support, density, security and ease of management required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises support services to help your IT staff to create an efficient network topology, build pilot environments to validate your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security and compliance tests, configure proactive monitoring, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize performance, perform capacity planning, and set up the advanced zero-downtime features available for Cisco's Nexus family of switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to network users, reducing the difficulty of creating, integrating, administering, and accessing company information and database applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or onsite configuration and troubleshooting services to help your organization to design, implement, update, optimize, administer and troubleshoot Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique office layout, construction, and expected network traffic.
Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services such as system design, configuration, administration, troubleshooting, and software development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 investment.
Lync 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist you to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your current and future plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.
If your business operates a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole enterprise in a wide range of security areas such as security management practices, security architecture and strategies, access control systems and methodology, applications development security, operations security, physical security, communications, network and Internet security, and disaster recovery preparedness. CISM and CISSP stipulate the fundamental competencies and worldwide standards of performance that network security managers are expected to master. These accreditations provide executive management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver world-class security support and engineering help.
Remote management cards give IT administrators complete control over a server without the requirement for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a number of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a seamless intranet solution.
Progent offers Microsoft Windows Cluster Server support to help your company deploy fault-tolerant server clusters designed to deliver 100% operation. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan non-stop server clustering solutions around Windows Clustered Server 2003, Progent’s Premier Windows engineers make sure that your zero-downtime clustered servers are set up to maximize the business value of your IT system.
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, team, create a corporate-wide security plan, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining messaging solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system offers security, high availability, easy access for remote and mobile users, time-saving management tools, and productive integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013.
Progent can help small businesses to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure you avoid the typical errors small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.
Progent offers nationwide remote phone support and consulting services for businesses who operate Sun Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft Windows products. Remote network consulting provides maximum leverage for your IT budget by protecting user productivity and limiting the hours charged for network analysis and repair. Advanced online access technology and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of phone support and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist with the most difficult network problems.
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many offices, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
For companies with a combination of Apple Mac and Windows desktops, there are two basic solutions for running Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a remote Microsoft Windows-powered PC to run Microsoft Windows applications and access network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so that you can run Microsoft Windows software directly. Progent's Mac technology support experts can assist your business to maintain these solutions for running Microsoft Windows software on your Macs and can in addition assist your company to evaluate and install other solutions for Microsoft Windows platform simulation.
Progent offers advanced remote support to help organizations integrate their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine physical resources as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Linux consulting services offer small and mid-size businesses and developers help with managing and maintaining Linux systems that run with Microsoft-powered technology. Progent can give your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent’s Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis tool built, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its modular design you can purchase only the capability you currently need, with the ability to add users and increase functionality when necessary. Progent’s Microsoft Dynamics GP support engineers can help you install, customize and manage the current version of Microsoft Dynamics GP or upgrade efficiently from an older release.
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging environment, educate your network support team and users to get them up to speed rapidly on Exchange Server 2010, and offer ongoing management services and technical support. Progent can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even greater distances. This wireless solution provided better bandwidth and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it provided immunity to outside interference.
Cisco Nexus series switches are engineered to deliver the performance, scale, resilience, cloud readiness, density, security and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting services to help your business to create an efficient network architecture, set up pilot environments to validate your switching solution, install and configure Nexus switches, define and implement appropriate policies, run security and compliance tests, set up advanced monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities available for Nexus switches. Progent can also help you to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, performs health reporting, allows safe self service, and offers a common control mechanism for administering multi-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist your organization with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET components bundled with Small Business Server 2011 calls for a network consultant with hands-on experience designing and building cohesive, end-to-end business network solutions. Progent's SBS Server professionals have an average of more than a decade of background integrating business systems built on Microsoft platforms. This expertise assures you results in installing, administering, and maintaining IT solutions that incorporate the Microsoft Small Business Server package of servers and productivity software.
Remote 24x7 network monitoring, proactive alarms, and actionable reports are vital to maintaining the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a level of network stability that was previously reserved for large enterprises. Progent can provide a variety RMM options available as low-cost service packages designed to help you to detect and resolve a an array of network problems before they get big enough to hurt your business.
Progent is among the most expert information technology support firms for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full benefits of Exchange 2000 under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent can assist small and mid-size companies to install network security defense systems and deliver response services to support work-from-home employees.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
Progent offers the expertise of certified consultants and seasoned software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified security consultants to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that permits a BYOD computing model with IM, real-time presence, web meetings with application sharing, and both IP and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management team and users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.
Nexus switches are engineered to provide the performance, scale, availability, cloud readiness, capacity, security and ease of management required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting expertise to assist you to plan an efficient network topology, set up test systems to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, perform security vulnerability assessments, configure proactive monitoring and alert systems, consolidate network resources through virtualization, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced zero-downtime features incorporated into Nexus family of switches. Progent can also assist you to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progent’s Microsoft-expert consultants can help your organization to update your desktops from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of migrating to 64-bit PC desktop computing, plan an efficient upgrade process that minimizes operational disruptions, and offer inexpensive, professional remote support to aid you to install 64-bit PC desktop operating systems and application software on your existing hardware.
Progent can provide online and onsite consulting to help your organization with any facet of BI reporting ranging from debugging or modernizing reports to planning and implementing an advanced business intelligence solution. Progent's BI experts can assist you to support your current BI environment, assist you to migrate databases and applications from a discontinued reporting product to a modern solution, and deliver as-needed remote mentoring tailored to your specific requirements. Progent’s management reporting professionals offer experience in all popular BI reporting and visualization tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Progent's Cisco-certified SIP integration experts can assist you to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable remote or onsite expertise to help companies to migrate efficiently to an advanced communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP PSTN trunk.
Progent's Microsoft consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to plan and execute a deployment of Microsoft Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your in-house employees, telecommuters, and smartphone users. Progent can also help you to perform an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office programs, and offer online seminars and continuing technical support for Lync Server 2010 and other Microsoft products.
Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network support packages, small organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small company networks enterprise-class reliability, protection, and performance.
Progent's Cisco-certified wireless experts can assist you to assess the advantages of using Catalyst Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your current wireless environment or help you design and carry out an efficient transition from outdated Wi-Fi controllers to current models.
Progent has two decades of background helping small and medium-size companies to plan, install, optimize, manage, and debug computer networks that incorporate at-home workers.
Progent can provide the services of an accredited engineer with an extensive background deploying products from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a telepresence solution that protects your investment and maximizes the business value of your IT system. Progent can also provide the services of network infrastructure consultants able to help companies of any size to build and maintain a network that delivers the speed, reliability, security, and scalability required to support your video conferencing/telepresence environment.