Additional Topics of Interest

Malware Forensics Remote Troubleshooting
Signature-matching Virus Protection Consultants

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis technology to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the complete threat progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.

Top Ranked Offsite Managed Backup and Recovery Services Consultants
Immediate Offsite Managed Data Backup/Recovery Services Help and Support

ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, applications and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data.

Azure AD Multi-factor Authentication Configuration
Support and Setup Active Directory SharePoint

Progent’s consultants can help you to design and carry out an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to centralize identity and access services for both on-premises and cloud resources.

Professional CRISC Certified Risk and Information Systems Control
Professional CRISC Risk and Information Systems Control

Progent offers the guidance of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.

Microsoft SBS 2008 IT Consulting
Network Consultant Small Business Server 2008

Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT consultant with hands-on background and extensive knowledge in designing and building effective end-to-end information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting IT solutions based on the Microsoft SBS line of servers and applications.

Consulting Services Linux Network Monitoring, Nagios and MRTG
MRTG for Linux Consult

Nagios and MRTG are useful, Open Source monitoring tools that operate under the Linux OS and can be deployed to analyze UNIX environments, Windows networks, or multi-platform environments in which the Linux OS and Windows coexist. The Nagios monitor allows system support engineers to monitor system services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to graph the traffic in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network monitoring consultants can show you how to use both these utilities to streamline and troubleshoot your system.

wireless LAN controller Engineer
Cisco Experts Wave 2 Wi-Fi controller Help and Support

Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.

Consultants Supplemental Service Desk
Co-managed Heldesk Support Outsourcing

Progent’s Shared Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

Online Help Windows Server 2019 Hybrid Solutions
Windows Server 2019 Cybersecurity Consultant

Progent's certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.

Technical Support Services Exchange 2013 Load Balancing
Exchange 2013 Active Directory Online Consulting

Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact vital facets of IT including ease of administration, availability, compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange Server 2013.

Microsoft Skype for Business Instant Messaging Onsite Technical Support
Top Ranked Skype for Business and Android Engineers

Progent's Microsoft-certified consultants offer online and onsite expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you design and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.

Microsoft Exchange 2016 Migration Planning Online Consulting
Microsoft Exchange 2016 Migration Planning Onsite Technical Support

Progent can help your business in any and all phases of your upgrade to Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

24-7 Professional Wireless LAN Site Survey
802.11x Wi-Fi Site Survey IT Consulting

Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a WLAN that has the reception, performance, capacity, QoS, data protection, and hand-off capability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite site survey services for validating, tuning, and debugging an operational Wi-Fi network.