Progent's Power BI experts can assist your business to design, install, manage, update or troubleshoot your Power BI environment. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can help you build and administer an on-premises, cloud, or hybrid environment to run Power BI.
Progent is a pioneer in economically providing world-class IT help to small companies. Progent's achievement in addressing the IT support needs of the chronically underserved small business sector is the combined result of key technical and process breakthroughs that have removed a great deal of the conventional costs out of managing IT support, injected unprecedented technical skill into the support system, and significantly streamlined the solution cycle.
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT system disaster. Progent can help you create a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, zero-downtime system architecture that addresses availability issues involving a broad array of network technologies and procedures.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote selling success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer support databases.
Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, performs health monitoring, enables secure self service, and offers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.
Network monitoring typically entails observing a system's resource usage in order to uncover throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that run under Linux and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's system integration consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's Linux support services offer small businesses and developers assistance with administering and supporting UNIX and Linux systems that coexist with Microsoft-based products.
For advanced project management support, Progent offers access to veteran IT professionals with decades of background in technology management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise clients follow leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
Progent's certified security staff can help you safeguard your Apple Mac environment through professional services including running security audits, recovery from virus and worm penetrations, configuring firewalls, implementing safe off-site and mobile connectivity, installing automated software for defense against viruses, spam, and malware, and developing a company-wide security plan appropriate for the specific goals of your business information system.
Progent can assist your organization to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help your business to design, integrate, manage and repair a BDR solution based on Barracuda technology.
Cisco ASA Firewall URL Filtering Remote Support Services
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange infrastructure to reduce capital costs and administrative hassle. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, design a solution that fits your functional requirements and budget, carry out a non-disruptive migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your IT staff and users, and provide as-needed consulting and technical support.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Windows Hyper-V 2016 incorporates key features first developed for and refined on Azure, one of the world's largest public clouds. This dramatically improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive migration strategy, educate your IT management and technical support staff, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Progent's Microsoft and Cisco-certified network experts can assist you to determine the value of Exchange 2010 for your business and can help you to plan and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast return on investment by increasing your productivity, lowering the expense of equipment and service, streamlining administration, and consolidating your vital communications technologies.
Progent's Cisco certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
If you have a small business IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your organization from over-reliance on single freelance service provider while giving you affordable and dependable access to high-quality network support. By delivering network support help when you require it, providing advanced knowledge for key technologies, delivering value-added support such as 24x7 network monitoring, and charging only for services you receive, Progent gives you an economical way for maximizing the productivity and profitability of your small office network. Progent is the smart way for small businesses to build and maintain a reliable and safe information system and to have fast access to the experienced support typically restricted to businesses who are able to support a large internal IT group.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Progent's application experts can provide advanced consulting, software development, deployment assistance, and online classes for popular business applications covering vital areas including ERP and MRP, financials, management analytics, web application design, and the MS Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting support remotely, Progent can help clients anywhere in the U.S. to eliminate the lost productivity and expense related to travel and on-site visits without sacrificing the high quality of technical services.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to get an objective assessment of the health of their network. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and safer AD environment. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.
Progent's Cisco-certified wireless technology consulting experts can assist you to configure, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent offers remote guidance from NetDocuments experts to assist legal departments and law firms to plan, deploy, manage, optimize, or debug a document management system environment powered by NetDocs.
Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has shown a knack for creating sophisticated IT solutions during his time as as a system architect, software developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and global corporations.
Progent can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller solutions.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that allow you to analyze your business more effectively, transforming uncooked data into valuable insights into your business.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP so that you preserve your information, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that integrate transparently with Dynamics GP.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your company needs.
Progentís Technical Response Center provides national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and remote secure network access to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical experience available from Progent's staff of nationwide support professionals makes it possible to escalate even the most difficult network issues to appropriate experts as required. For critical issues, the Technical Response Center endeavors to respond to your request for service within one hour.
Progentís Technical Response Center (TRC) offers low-cost nationwide extended hours remote troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 telephone support and remote direct network access to isolate and repair network problems quickly and affordably.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist businesses of any size to plan, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to offer clients affordable ways to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to large enterprises, Progent's expert consultants can help you improve your information system's e-mail infrastructure, protection, availability, performance, and system administration.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications like Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
The Helpdesk support delivery structure used by Progent's Technical Response Center offers small companies an efficient alternative to reliance on independent consultants by offering broad technical knowledge shared by multiple support groups, optional 24x7 access to emergency help, escalation capability to appropriate engineers for solving even the most complex problems, support consistency and reliability, prompt follow through enforced by veteran IT service administrators, a variety of convenient techniques for initiating service tasks, plus excellent process transparency made possible by ticket tracking and available through a web portal.
Progent can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your business to migrate from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and repair your existing SCVMM 2012 ecosystem so you realize maximum business value.
Progentís IT outsourcing services for small businesses include designing 2003 Server, .NET Server, and Microsoft BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, fixing stubborn IT issues, and creating a comprehensive security plan. Progent can help you enhance network reliability and throughput with zero-downtime technologies, redundant network architecture, and proactive network monitoring. Progent also provides special project assistance for large-scale migrations and can assist with needs assessment, resource identification, bill of materials production, sourcing qualification, purchasing coordination, and complete documentation. Progentís computer outsourcing service also features education for office productivity products such as Office XP.
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of System Center 2016, extend or optimize your current one, migrate smoothly from a prior version of System Center, or debug your System Center environment.
If your office network combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can help you to integrate your computers into a unified network that allows all your OS platforms to run side by side for simple management, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk Call Center support.
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants offer online and onsite support to assist you to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to suit your particular company needs. Progentís Microsoft-certified consultants provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for secure, corporate-wide information sharing plus interfacing with CRM programs.
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to configure, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's seasoned solution designers and programmers can assist your business to create enhancements to Microsoft GP/Great Plains that address the special requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a range of software development technologies that can be used to build integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent can provide remote and onsite expertise to help your organization with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence environment. Progent's management reporting experts can assist your company to support your existing reporting system, help you to upgrade databases and applications from a legacy reporting platform to a current solution, and provide as-needed online mentoring to meet your specific needs. Progentís business reporting professionals offer expertise in the leading BI reporting and visualization tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Windows Server 2008 R2 offers outstanding levels of performance, security, availability, scalability, and versatility that improve output of local, branch office, and mobile users. Progent's network experts can deliver affordable online consulting, technical support, and education services to help your company to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial business value to your network.
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security designs for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business design and implement an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your network.
SQL Server 2016 offers major improvements in speed, scale, security and compliance, uptime, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to assist organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Colocation data centers allow companies to share world-class facilities for hosting computer equipment that supports vital applications. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation program such as choosing and moving to a colocation site, creating system architecture, defining hardware, on-premises and remote maintenance, establishing remote system management, and training your IT staff.
Progentís Microsoft-certified engineers can assist you to update your desktops from 32 to 64 bits. Progent can assist you to understand the costs and advantages of migrating to 64-bit desktop processing, design an affordable migration strategy that reduces operational disruptions, and deliver inexpensive, professional online support to assist your company to install 64-bit desktop operating systems and applications on your current hardware.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent customers who lack sufficient in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.
Progent's Network Help Desk Outsourcing Services for PC desktop support are designed especially for small organizations who require immediate access to a Help Desk Service Center with professional phone support and effective escalation options but who must operate within a limited IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
Progent's Citrix consultants can help your organization to assess the potential strategic benefits of the various editions of Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtual environment while reducing the cost of resources and support and streamlining management tasks.
Progent offers two ultra-affordable service bundles intended to enable small companies to get an objective network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your network from outside your firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from a secure machine inside your firewall to uncover your exposure to internal threats. The two security inventory services are set up and executed from a protected external site.
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of performance that information security managers are expected to learn. It provides business management the confidence that those who have earned their CISM credential possess the background and capability to deliver efficient security management and consulting services.
Progent offers customers access to consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that customers deserve to know that their computer service providers have formal testing plus extensive real-world backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for substantially better vendor support than is available to uncertified service providers, allowing Progent to deliver customers a better class of computer service. In addition, major credentials such as CISSP or ISSEP for network security can aid corporate clients to show compliance with regulatory requirements by using the assistance of recognized industry professionals.
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of skill that information security professionals are expected to master. CISM provides business management the assurance that consultants who have qualified for their CISM certification have the background and capability to deliver efficient security management and consulting services.
Progentís Cisco-Certified technology consultants provide experienced PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of protection, performance and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progentís Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises consulting services including planning, deployment, management, remediation, and software development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated email components to reduce hardware costs and management overhead. You can use Office 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that fits your business needs and budget, implement a non-disruptive move from your current Exchange organization to one that incorporates Exchange Online, train your management staff and end users, and deliver ongoing consulting and technical support.
Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Remote continuous network monitoring, proactive alarms, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of any size can afford a level of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost service packages designed to assist your company to detect and fix a an array of IT network issues before they can disrupt productivity.
Remote continuous monitoring, automated alarms, and actionable reports are vital to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a degree of network stability that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical service packages designed to help your company to identify and fix a most IT network problems before they get big enough to disrupt productivity.
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to plan, deploy, test and maintain a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.