Progent's Juniper Networks-certified network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network operating system to enable you to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain networks that incorporate a mix of Juniper's software platforms.
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, agile infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT costs and enhance productivity.
Progent's experts offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email expertise, security services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad management, or migrating to iCloud services. For business networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your company's objectives.
The QTS Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if you are planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent offers a variety of affordable services such as colocation relocation, system installation and upgrades, network optimization, project management services, virtualization expertise, remote monitoring, centralized network management, software development, disaster recovery/business continuity planning and testing, data security evaluation, and the use of the Progent Test Lab.
Progent's Cisco IP phone and video IP phone experts can assist you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, formerly known as CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST systems for survivability.
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of skill that information security professionals are required to master. CISM provides business management the confidence that consultants who have qualified for their CISM credential have the experience and knowledge to provide efficient security administration and consulting consulting.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These improvements favorably impact key areas including ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and maintaining messaging solutions for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment features protection, high uptime, easy connectivity for remote and wireless users, time-saving management utilities, and seamless integration with telecommunications. Progent offers expertise and support services for Exchange 2016 Server, Exchange 2013, Exchange 2010, MS Exchange 2007, Exchange 2003, and Exchange 2K Server. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 Server or MS Exchange 2013.
Progent provides small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to design a detailed security plan and select appropriate technologies from multiple vendors to support your security objectives while staying within your spending restraints.
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can help create cost-effective security systems that guard a small office against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources distributed over multiple physical sites and public and private clouds.
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should adopt the latest firewall products from Cisco. Progent's Cisco technology specialists can help you plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls following industry best practices.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent provides nationwide online help and troubleshooting services for companies that run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows products. Progent's experts offer macOS and OS X users a range of IT services including desktop assistance, migration to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online network consulting offers optimum leverage for your IT budget by protecting client productivity and limiting the time billed for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and consultants allow Progent to handle most network problems without squandering time and expense by going to your site. In most of cases your IT problems can be remediated over the phone or through a combination of telephone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security professionals to assist with the most challenging network issues.
Progent's Network Helpdesk Outsourcing Services for desktop support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional telephone support and effective escalation options but who must work within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Software Recommendation and Deployment.
Progent's wireless IP phone configuration and troubleshooting consultants offer online and onsite support to help you create and maintain a Cisco Wi-Fi IP phone solution by providing integration services that can range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and deploy connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your information network, enabling you to improve the efficiency of your remote workers.
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Sun Solaris platform support services provide small businesses and software developers help with administering and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience provides you with an easy single source to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
SQL Server 2016 offers significant enhancements in speed, capacity, data security, availability, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to help organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire malware attack progression including blocking, identification, containment, cleanup, and forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new threats.
If you have a small business information system with 10 to 50 network users, Progent's IT outsourcing services save your company from dependence on an individual freelance consultant while giving you cost-effective and reliable access to high-quality network support. By providing IT consulting help when you require it, offering specialized knowledge for key technologies, offering value-added support such as automated server monitoring, and billing only for support you receive, Progent gives you an economical way for optimizing the productivity of your small business network. Progent is the smart way for small organizations to create and maintain a reliable and safe IT network and to have fast access to the experienced support ordinarily available only to enterprises who are able to afford a large internal IT group.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT system disaster. Progent can help you create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, zero-downtime system architecture that addresses availability issues involving a broad array of network technologies and procedures.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's ProSight family of managed services are geared to provide businesses who maintain minimal in-house network support teams with low-cost help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management costs, smart automation of routine administrative tasks, continual adoption of the latest technology, smooth transition from legacy technology to up-to-date solutions, close alignment of information technology with business objectives, guidance from veteran network consultants, and freeing up management to focus on business issues instead of ever-changing computer technology.
Progent's Microsoft-certified engineers offer technical help and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and support expertise for Exchange 2003 Server include planning, installation, project management, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and system architects can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management staff and users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and ERP solution based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to purchase only the capability you currently require, with the ability to expand users and increase functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to install, customize and manage the latest version of Dynamics GP or upgrade smoothly from an older release.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Progent has more than a decade of experience deploying, maintaining and troubleshooting the key components that make up Microsoft System Center and can help you to plan, deploy, maintain, and fix your Microsoft System Center solution to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can help you to migrate to the latest edition of Microsoft System Center from an older one or from a third-party datacenter management solution to provide the advantages of enterprise-class provisioning, centralized management, security, plus datacenter and application availability and performance monitoring.
Lync Server 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that supports a BYOD computing style with IM, real-time presence, web conferencing with app sharing, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and system integrators can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent offers expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Progent can provide affordable remote support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Progent's Cisco-certified CCIE network experts can help you to maintain your existing PIX 500 or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft engineers can provide in-depth expertise in implementing, managing and debugging all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective online support services based on industry best practices to assist organizations of any size to get all the advantages of this powerful platform. Services offered by Progent include system design, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Cisco's network security and offsite access technology for small organizations represent a complete range of manageable security products to help protect your local and remote information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your business objectives.
Progent's Microsoft-certified database application developers offer businesses of any size remote DBA and programming services for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include software installation and configuration, application design and programming, management support, synchronization solutions, capacity planning, performance optimization, migration, information security, backup and recovery options, problem solving, and training.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts, networking, storage, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment to make sure you get maximum business value.
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
If your office computer system mixes Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your OS platforms to coexist for easy management, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's Solaris and Windows integration assistance services include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Progent’s Microsoft-certified experts offer businesses of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and data. SharePoint provides a central location for your employees or customers to access, manage, share and manipulate useful information, files, and software and to communicate with one another. SharePoint allows faster and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support team, develop a corporate-wide security strategy, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
24x7 Aironet 3600 Access Point Online Troubleshooting
System Center 2016 Data Protection Manager offers near-continuous backup and easy restore functions for Microsoft environment. SCDPM 2016 offers application-sensitive protection for critical workloads like SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by SCDPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers online or onsite support and can deliver as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management support to help you finish your Data Protection Manager 2016 deployment on time and on budget.
Progent offers special security service bundles designed to provide larger enterprises a professional and comprehensive security assessment from a team of premier security engineers. All Progent's network security assessment bundles feature a suite of procedures including network scans from inside and from outside your company firewall, expert analysis of scan results by accredited security engineers, creation of a report explaining the findings, plus an interactive high-level executive summary and an in-depth live review for in-house network engineers.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer relationships. Integrated Sales and Customer Service components allow employees to share information to help promote sales success and offer consistent, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive information technology outsourcing solution that improves network availability and protection, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers supported within a safe and fault tolerant facility on a fast, non-stop virtual machine configured and maintained by Progent's network support professionals.
Progent's certified professionals can help you analyze the potential advantages of Hyper-V-powered virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your line-of-business software, assess your network infrastructure for smooth performance with virtualization technology, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your IT staff to track and manage Hyper-V, provide expert consulting help for enhancing the protection of your virtual machines, establish and validate business continuity processes that optimize network availability, and deliver ongoing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk outsourcing.
Mid-sized businesses can get all the advantages of Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network support programs, medium-size businesses can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and online service. For businesses with mission-critical applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide mid-size business information systems world-class availability, protection and performance.