Progent offers cost-effective online assistance to help your business to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a highly available, secure and scalable infrastructure that is best suited to your computing model. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the strategic value of your information network.
Progent's certified consultants can help you evaluate the possible advantages of Hyper-V-powered server virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your line-of-business software, evaluate your network infrastructure for optimal performance with virtual server solutions, help you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and manage Hyper-V, provide expert consulting support for enhancing the security of your virtual machines, design and test business continuity processes that maximize network availability, and deliver continuing consulting and maintenance including low-cost remote repair and comprehensive Help Desk services.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it.
Progent’s Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.
Progent can provide the affordable support of online Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet access solution meets your business requirements. Services available from Progent include assessment of your current bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a seamless move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and upgrading dependable BGP configurations.
In addition to providing access to Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and one-on-one or group online training classes customized to address your particular needs. Progent's experts also can help you integrate and maintain a protected, robust network infrastructure to run your ERP, MRP and accounting applications.
Progent offers national urgent help and troubleshooting services for businesses who run UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft Windows products. Online technical support provides optimum leverage for your information technology dollar by extending user productivity and limiting the time charged for computer repair services. Advanced remote support utilities and experienced technicians and consultants allow Progent to solve most network issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or via a mix of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA certified security specialists to assist you with the toughest network problems.
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network support professionals. With Progent's economically priced network service packages, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company information systems enterprise-class availability, protection and performance.
Citrix offers a powerful line of products that deliver enterprise-level manageability, expandability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of Citrix technology and show you how to plan, test, implement, troubleshoot, and support Citrix virtualization platforms.
Progent can provide economical online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced help for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom online classes for Access programming and database administration.
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a degree of protection that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as low-cost services designed to assist your company to identify and fix a most IT network issues before they get big enough to impact your business.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
Progent's company culture will allow you to become a more capable consultant by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this promise by recruiting the best consulting talent for you to work with, offering an advanced system architecture, using proprietary application tools to deliver the highest quality of support, and by optimizing proven operational structures for attracting and keeping customers.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent’s Shared Help Desk service makes it possible for your business to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help your business to plan, configure, manage and troubleshoot a BDR solution built on Barracuda technology.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support, staff, create an enterprise-wide security plan, automate network administration, assist with creating applications, and build and validate a DR/BC plan.
Progent's Microsoft-certified professionals can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your company, conduct test implementations to verify Hyper-V's operation with your line-of-business applications, assess your network architecture for optimal performance with virtualization solutions, help you in migrating to Windows Server 2008 and configuring Hyper-V, train your network management staff to monitor and manage Hyper-V, provide expert consulting support for improving the security of your virtual machines, design and validate business continuity processes that maximize network uptime, and deliver ongoing consulting and maintenance including low-cost online repair and comprehensive Help Desk outsourcing.
Progent is organized deliver comprehensive remote consulting for all technical areas associated with small business information systems and offers an array of vital, on-demand services such as a temporary CIO to offer senior-level planning and negotiating skills, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for major projects like office relocations orOS upgrades, Cisco-certified experts for designing high-performance and robust infrastructure, security engineers to ensure information protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to create, enhance, or repair mission-critical application programs.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent can help small and medium-size companies to deploy and troubleshoot video conferencing platforms to enable their telecommuters to interact efficiently with fellow workers and clients.
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Microsoft Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you monitor all operations, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can help you design reports that let you understand your business more thoroughly, converting raw data into useful management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized line-of-business application development and web commerce solutions that work seamlessly with Dynamics GP/Great Plains.
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Progent's Power BI experts can help your business to design, install, maintain, update or debug your Power BI business analytics solution. Progent can also assist you to prep your target data for Power BI visualizations. Progent can assist you build and administer a local, cloud based, or hybrid architecture for Power BI.
Progent’s fault tolerant network consultants provide non-stop computing consulting, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet connection design, 24x7 data center services, and other fault-tolerant operations services to show your company integrate a non-stop environment for strategic applications. Progent possesses the knowledge and experience to develop economical, non-stop systems by deploying the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a completely mirrored Internet interface and intelligent network load balancing.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate serious problems detected by SCOM 2012.
Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle software developer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard replication tools and Oracle Recovery Manager.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager and also have quick access to Progent’s Microsoft certified network consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Operations Manager to provide small business information systems enterprise-class availability, protection and performance.
Progent can help small and mid-size companies to install centralized endpoint management solutions for maintaining endpoints operated by work-from-home employees.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft certified network consulting professionals. With Progent's economically priced network service programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to provide small and midsize company information systems world-class reliability, security and performance.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, fault-tolerant network solution that addresses reliability issues involving a broad array of infrastructure technologies and processes.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent can help you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security and compliance, and boost worker output by ensuring that critical applications are always up to date, tracking product licenses, and reporting resource usage patterns so you can make informed buying decisions. Once your organization is set to update your SCCM 2007 change management solution, Progent can assist you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.
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Progent’s Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or customers to connect to, manage, share and manipulate relevant data, documents, and applications and to interact with one another. It allows faster and better decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible inside and without a business network. Windows SharePoint Services connect workers, clients, teams and projects with the information they’ve developed in a way that makes data convenient to find, download and re-use.
Progent has 20 years of background helping small and medium-size businesses to plan, install, tune, manage, and troubleshoot information networks that incorporate remote workers.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of experience assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes to bring products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that can range from occasional advice to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, training, and DBA services.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Mac with Windows computers with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows systems.
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Progent’s IT outsourcing packages offer economical computer consulting for small companies. Whether it includes designing system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or building an on-line business solution, outsourcing your network technical services can contain expenses and minimize uncertainties, permitting network service budgets to grow in a more moderate and manageable manner than is feasible by building up a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust system foundation for your critical business software powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and migration strategies, install Windows Server 2008 with your network environment and workload, educate your support personnel how to use enhanced management tools, and provide ongoing consulting and technical support via low-cost options such as Contact Center service and online technical assistance.