Additional Topics of Interest

Help Desk Outsourcing Services Integration Support
Call Desk Outsourcing Services Online Troubleshooting

Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.

Top Rated domain expiration management Services
certificate expiration management Professional

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.

Security Contractors Horizon3.ai NodeZero Certified Penetration Testing
Horizon3.ai NodeZero Cybersecurity Penetration Testing Security Evaluation

Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to make sure your security monitoring and protection systems and policies are correctly set up and effective.

Network Consultants Remote Workers Infrastructure
Offsite Workers Network Infrastructure Network Consultant

Progent can assist small and mid-size companies to design, set up and troubleshoot the infrastructure needed to support teleworkers.

24 Hour Microsoft 365 Teams Integration Consultant Services
Microsoft 365 Planning Integration Support

Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in an array of subscription plans targeted at markets ranging from students and home offices to enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid networks that transparently combine on-premises and cloud-based products and services.

Professional ransomware virus recovery
Netwalker ransomware recovery Professionals

Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

CISSP Certified Cybersecurity Company
CISSP-ISSAP Cybersecurity Consultant

Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any aspect of information system security. Progent can create cost-effective security solutions that protect a small business against modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support local, online, and mobile users sharing IT resources distributed over multiple physical sites and public and private clouds.

Citrix VHD desktops Online Consulting
Windows desktop virtualization Engineer

For desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that maximizes the business value of your information system; integrate XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to maintain your XenDesktop solution effectively.

Dynamics GP App Development Development Group
Dynamics GP Development Consultant

Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming raw data into useful understanding of your business.