Progent's Microsoft-certified engineers can assist your company to streamline desktop PC update and patch deployment by providing support for management tools that include Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Progent applies no startup fee and asks no retainer for services delivered during normal business hours. Progent's small granularity avoids large bills for fast fixes so you won't be forced to allow minor problems to stay unaddressed.
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Progent’s National Support Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support experts offer phone support and remote secure network connection to isolate and resolve technical problems quickly and economically. The scope of technical expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as required.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing ISA Server-based security solutions for information systems with many sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's proven ransomware recovery experts can help you to rebuild an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent’s professionals provide experience in multiple technologies relevant to mobile networking including system infrastructure, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your business time and money by using their wireless experience to help you select and configure wireless access technologies that fit the needs of your company. Progent can also tune your network infrastructure so that wireless PDAs work more reliably.
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting experts under your own brand as a seamless arm of your network consulting team.
Progent is seeking a variety of full-time employees including solutions-driven Microsoft Certified Systems Engineers; network experts with Cisco CCDP or CCIE certification; and specialists in advanced system design with experience in mobile access, wireless networking, non-stop environments, business continuity planning, data protection, and server virtualization. Progent is also hiring workstation support experts, remote service specialists, and CISSP or CISM certified security professionals. Progent is also seeking veteran managers and administrators able to operate effectively in Progent's high-growth, virtual office model. Progent contracts independent consultants with in-depth expertise and working background in crucial IT areas beyond Progent's primary technical concentration. Progent's Experts Team includes independent consultants who can provide advice and development services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or can provide expert help in technologies such as telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Freelance contractors certified by us cooperate with our in-house engineers to deliver end-to-end IT services for small company networks.
For medium-size businesses looking for IT support, Progent offers a variety of alternatives including local help, remote support, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation services, software programming, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides expert in-person support for fixing network problems quickly and affordably.
The clustering technology built into the high-end versions of Windows Server 2008 has been dramatically redesigned to streamline the installation, setup, and management of server clusters that provide improved levels of network dependability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster Validation, revamped setup and deployment, unified cluster administration, redesigned cluster infrastructure for maximum availability, hardened protection and quorum models, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the advantages of Windows clustering, design and execute a deployment, train your network support staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a disaster recovery plan.
Progent's Juniper Networks-certified NetScreen engineer can assist you to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers important new features as well as a revamped architecture. These enhancements affect vital IT areas including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers ongoing online support and management services for Exchange Server 2013.
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that avoids network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your project rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
Progent's remote access and smartphone synchronization specialists can help your business to design and configure secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your IT network, allowing you to optimize the productivity of your remote workforce.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the complete threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.
NetDocuments (NetDocs) is a cloud-based document management system built specifically for the legal profession. Progent can provide remote access to NetDocuments consultants to assist your law firm to design, configure, manage, tune, or debug a document management system (DMS) environment powered by NetDocuments.
Progent can help you to plan a migration to Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent can assist small and mid-size companies to implement and debug video conferencing platforms to allow their at-home workers to interact effectively with teammates and customers.
Progent offers cost-effective online access to an Oracle-certified MySQL DBA or application developer and can help businesses of any size to configure and manage MySQL in a dependable network environment that provides advanced performance, scalability, and protection. Progent also has experience assisting businesses port applications from Oracle to MySQL.
Progent's ProSight Virtual Hosting combines proven virtualization technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete information technology outsourcing solution that improves network dependability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key business application servers hosted in a secure and reliable data center on a fast, high-availability virtual machine configured and supported by Progent's computer support professionals.
Progent's Cisco-certified CCIE network infrastructure consultants can help you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These improvements affect vital facets of IT including manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Microsoft Exchange 2013.
Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the configuration and management of wireless access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic based on user type and locale. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent provides live remote training for a range of client applications and operating systems including Office and Office 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of conventional physical classroom seminars, such as immediate communication between students and teachers, but avoids the expenses of transportation and the challenge of attempting to accommodate the schedules of multiple trainees. Offered to individuals or classes of all sizes, Progent's virtual training permits the teacher to conduct the class from a remote office and the students can be dispersed across an office or all over the the U.S. Virtual instruction supports powerful teaching aids like virtual white boards, electronic hand-raising, and shared desktops. Sessions can be short and personalized to specialized subjects or extended in duration and wider in coverage.
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to suit your unique company requirements. Progent’s Microsoft-certified support experts provide experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration support for safe, company-wide information sharing as well as interfacing with CRM applications.
Progent can provide the cost-effective support of remote Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services available from Progent include evaluation of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.
Microsoft Small Business Server is an affordable suite of server products that offers the basis for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on background and extensive experience in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and servicing IT solutions powered by the SBS line of servers and programs.
Progent provides national remote technical support and consulting services for businesses that run macOS and OS X networks or whose information systems include a combination of Mac and Microsoft technology. Progent's consultants offer Mac users a variety of IT services such as desktop assistance, upgrading to the current edition of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Remote network consulting provides maximum return for your information technology dollar by preserving client productivity and limiting the time charged for network repair services. Sophisticated online access technology and skilled service specialists and engineers allow Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of situations your network problems can be remediated by telephone or via a combination of phone support and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP premier security professionals to assist with the toughest system problems.
Progent's Citrix consultants can assist your business to plan, install, manage, and support a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist you to administer and maintain a remote datacenter that offers high uptime, advanced security, and fast recovery.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's veteran team of IT consultants and application specialists have extensive experience delivering remote and onsite assistance for organizations of all sizes who want to incorporate Android phones into their IT systems so that users can work together from anywhere. Progent has the range of know-how to solve network issues that span numerous vendors and that represent a combination of older and up-to-date technology. Progent offers cost-effective remote expertise to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to help you to resolve especially stubborn IT problems, or Progent can provide comprehensive project management support to help you finish major network initiatives on time and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or individual classes to help you manage and operate Android phones efficiently.
CCIE Certified Cisco Mobility Express Setup and Support
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to integrate, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
System Center 2016 provides important enhancements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.
Progent’s Technical Response Center provides national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support experts offer phone support and remote direct computer connection to isolate and repair technical problems rapidly and affordably. The scope of IT expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco appliances for unified management.
Progent's certified engineers can assist you to pilot Windows 7 to verify application and driver compatibility and to check its speed and reliability working with your applications. Progent can also show you how to assess the potential business advantages of adopting Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to design and execute a smooth upgrade to Microsoft Windows 7 from a previous release of Microsoft Windows.
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique ability for serving branch offices that require network help with the flexibility common to with small organizations but which offers effective communications, complete documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office situated anywhere in California or any region covered by Progent's consultants, Progent can offer a broad array of on-premises and off-site IT support services and system design assistance.
To provide economical network support for small businesses, Progent offers comprehensive computer outsourcing plans that give small companies quick access to network help without requiring you to hire, educate, and maintain a large full-time IT team. Progent’s IT outsourcing services give you an economical alternative for building a secure and reliable environment for your important Microsoft Windows business productivity suites including Microsoft Office XP and Office 2003.
Progent's certified Windows Server 2000 consultants can provide network help and IT consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and support offerings include network design, deployment, documentation, local and remote technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to impact your business.
Progent's Microsoft-certified consultants can assist your company to streamline desktop update and patch deployment by providing expertise with management platforms that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email infrastructure to reduce hardware costs and administrative hassle. You can use Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to help your small businesses to assess the potential advantages of Exchange Online, design a solution that aligns with your business needs and IT budget, implement a non-disruptive migration from your existing Exchange system to one that incorporates Exchange Online, train your IT staff and end users, and provide as-needed consulting and technical support.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Progent can provide the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for on-premises networks, cloud environments, or hybrid cloud deployments. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that deliver high availability, data security, and application mobility.
Progent can help small and medium-size businesses to implement collaborative software to enable their at-home workforce to benefit from productive teamwork with fellow workers and customers.
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Progent's Microsoft engineers offer advanced support in deploying, using and debugging any edition of Project Server and can provide a broad variety of affordable remote consulting services based on proven best practices to help organizations of all sizes to receive all the advantages of this powerful platform. Support services offered by Progent include system design, installation and migration, setting up safe collaboration among local and remote or mobile users, network optimization, and specialized online training classes.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that let you track your business more thoroughly, transforming uncooked information into useful understanding of your business.
