MS Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package featuring enhanced protection, transparent compatibility with popular Microsoft software, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced individual productivity, and better IP security with this simple-to-manage, fault-tolerant solution. Successful deployments of Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the benefits of Office Communications Server across your entire organization.
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation facility or if you are considering migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of affordable consulting services that include data center relocation, equipment deployment and upgrades, network optimization, comprehensive project management, virtual server expertise, offsite network monitoring, centralized network administration, application development, disaster recovery/business continuity solutions, data security evaluation, and the use of Progent's Test Lab.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent has a team of network consultants located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recover planning consultants. Progent can also help your business to design and implement a move to the Flexential facility with services such as designing system architecture, specifying hardware, system setup and validation, debugging, setting up online network management, and training your IT staff.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Progent can help your business to design and execute a smooth migration from a Sun Solaris-powered information system to a network based on Windows and suited for supporting Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can help you guard your data and minimize business discontinuity by developing an effective migration plan that protects your current investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current infrastructure, migration strategy and testing, Exchange migration support, information and application migration, and processor and storage system transition and economization.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that require critical software patches, or identifying the cause of performance issues.
Progent's Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server offers a common spot for your workers or customers to access, manage, distribute and interact with useful information, files, and software and to interact with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and projects with the information they've created in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Progent's team of expert software programmers, database designers, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by offering database architects and software programmers skilled in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with additional applications like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers experience with multiple web development technologies and can assist clients to build, enhance, repair, or port web-based applications to utilize the most current web technology.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to create custom mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more effectively, transforming uncooked data into valuable insights into your business.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to assist you to plan, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
ProSight Active Security Monitoring incorporates cutting edge behavior-based AI technology from SentinelOne to guard endpoint devices as well as servers and VMs against recognized as well as zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 that are in keeping with your business needs.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
Progent's experienced ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.
Progent's Microsoft-certified experts offer small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or clients to connect to, organize, share and interact with useful information, documents, and software and to interact with one another. It allows faster and more intelligent decisions, more efficient access across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and without an organization. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they've created in a way that makes data convenient to locate, retrieve and re-use.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum level of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are based on proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize the full advantages of adding smart traffic control to their networks. Cisco's Catalyst switch product line allows you to enable features to make your network infrastructure highly robust to handle real-time needs, expandable to support growth, secure enough to protect confidential information, and capable of differentiating and managing traffic flows to streamline network performance. Progent's Cisco certified consultants can help you select and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM certified security consultants can help you develop a comprehensive security policy and set up Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
Progent's certified security consultants can show you how to secure your Apple Mac environment through expert services including running security tests, clean up after virus and denial of service penetrations, setting up firewalls, implementing safe remote and mobile connectivity, installing automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the specific goals of your business network.
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to realize the full benefits of adding intelligence to their networks. Cisco's switching technology makes it possible to enable features that make your IT network highly available to accommodate time-critical requirements, scalable to facilitate growth, safe enough to protect confidential data, and designed for differentiating and managing all traffic to streamline system operations. Progent's CCIE certified engineers can show you how to pick out and deploy Cisco switches that make sense for your company. Also, Progent's CISSP certified security consultants can show you how to create a comprehensive protection policy and configure Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a manageable and protected communications environment that supports the modern BYOD computing model with instant messaging (IM), presence, audio/video and web meetings with app sharing, and both IP and PSTN calling across a broad assortment of desktop and mobile endpoints. Progent's certified Lync Server 2013 experts and network integrators can help your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management team and users. Progent offers expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional background, in the trenches of IT support, executing a broad range of IT tasks for a large array of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting team. This ensures that you get not only world-class IT skills, but also a consultant with proven methods for using technical knowledge to fix real-world IT problems efficiently.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who offer scant documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports sent by every staff member to every customer. The practice of documenting and organizing service records results in more effective service and eliminates a slew of common problems such as when a support customer is effectively held hostage to a consultant who won't release the keys to the kingdom.
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses to incorporate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides fast return on investment and promotes better business outcomes. Progent can assist you to interface Microsoft Office or Microsoft 365 apps with one another and with other key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also assist you to resolve compatibility problems with various versions of Microsoft Office and can provide customized online training to individual users or teams.
Progent's company culture will allow you to become a more capable professional by improving your technical skills and increasing the satisfaction of your customers. Progent makes good on this commitment by recruiting the top consulting talent for you to operate with, providing an advanced system infrastructure, running specialized application tools to deliver the maximum quality of service, and by streamlining our operational models for finding and retaining clients.
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the center of Cisco's collaboration solution. Unified CM and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating closely with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and affordable remote and on-premises support to assist businesses of any size to build and administer CUCM environments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified CM configuration and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent is convinced that a well designed and implemented information system is a crucial factor for enabling any firm's success, and Progent applies this belief in our corporate network infrastructure. Progent has built a zero-downtime virtual office infrastructure that allows our in-house engineers and certified contractors to deliver fast and effective service, cooperate closely on challenging projects, and gain from career and private maturity from acting as part of a dynamic business ethos of personal drive and freedom.
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's Microsoft consultants can provide in-depth support in deploying, using and debugging any edition of Microsoft Project Server and can deliver a broad variety of cost-effective remote consulting services based on industry best practices to assist organizations of all sizes to get all the benefits of this leading platform. Support services offered by Progent include solution design, installation and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Progent can help you to design, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and permits you to create a backup ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to prevent data loss caused by human miscues, computer errors, malicious insiders, and malware attacks such as ransomware. For details, go to ProSight DPS 360 Backup services.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Progent can help small and mid-size organizations to install centralized endpoint management platforms for administering devices operated by an offsite workforce.
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security professionals to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Citrix-certified consultants can assist you to evaluate the potential business benefits of the various versions of Essentials for Hyper-V, assist you to use Citrix administration tools in your Microsoft Hyper-V network, and demonstrate to you how to use Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and support and simplifying management processes.
Progent can provide remote and on-premises configuration, migration, programming, BI reporting for Dynamics 365 Business Central (formerly Dynamivs NAV).
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to configure, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent has a long background providing a broad range of remote network consulting and urgent repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert remote network support and has provided network solutions to organizations in all 50 states. Remote support saves travel expenses and solves problems faster than on-premises support.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent's Check Point Software consultants can show you how to select and deploy Check Point Firewall and VPN utilities and appliances powered by Check Point's security platform to offer an affordable and efficient security defense for your IT network. Progent can also help you integrate other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central source for continuing technical support, administration, training, and design services.
Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network resources, guards against company data leakage, provides health reporting, enables safe end-user self service, and offers a single point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent has created special network security packages designed to deliver larger corporations a professional and comprehensive security evaluation from a group of certified security engineers. All Progent's security assessment bundles feature a suite of services including automated scans from within and from beyond the corporate firewall, professional interpretation of captured data by certified security engineers, creation of a report documenting the results, plus a live high-level executive outbrief and a detailed interactive outbrief for internal IT managers.
Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
24-Hour Small-Medium Business Network Consulting Organization Immediate Setup SMB
Progent provides network support for mid-size companies who have 100 to 250 system users. The medium size company or office has traditionally been an underserved part of the market for network consulting expertise. The overhead and support access models of large third-party support organizations make them too expensive for the typical small business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an information network whose advanced technology and sophistication are often comparable to the networks of much bigger companies. Progent's service delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 network monitoring, significantly lowers the network maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level service from certified, world-class consultants with background in a wide array of small business network solutions. If your mid-sized organization or small business is looking for the quality of IT support needed for a mid-size organization without paying enterprise prices, contact Progent.
Progent's Microsoft certified consultants offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical software quickly and reliably to specified users, reduce product expense and stay compliant by understanding patterns of usage, enhance Windows security by improving your awareness of weak points and by installing critical patches, manage your external workforce through industry standards independent of connection or location, and lower operational costs by fully exploiting the management functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
Progent offers national urgent help and troubleshooting services for businesses that operate UNIX or Linux environments or whose IT systems include a combination of UNIX/Linux and Microsoft technology. Remote network consulting provides optimum leverage for your information technology budget by protecting user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online access technology and skilled technicians and consultants allow Progent to solve most network problems without wasting time and money by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISA premier security professionals to assist with the toughest system issues.
Progent's support services for patch management provide organizations of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices like sensors and health monitors.