Progent imposes no minimum charge and requires no retainer for services provided during regular working hours. Progent's one-minute granularity avoids big bills for quick repairs so you won't be forced to allow simple problems to stay unaddressed.
Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX 500 or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to help you to design, install, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, such as its touchscreen support and iconic tile user interface, provide a broad range of benefits for companies who understand how to exploit them. Progent's Microsoft-certified consultants can assist bring your business up to speed with Windows 8.1 and show you how to gain maximum business advantage from the operating system's many new and enhanced technologies.
Progent's certified failover clustering consultants can help businesses to assess the benefits of adopting Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual ones, and help you to centralize the management of failover clusters.
Progent provides a selection of IT support bundles for small companies. These information technology outsourcing and server monitoring services are built around the proactive problem solving capabilities of Operations Manager 2007, a next-generation network and system support software platform that monitors the reliability, performance, and safety of your network and isolates incipient problems before they can bring down your network. With Progent's affordably priced network service packages, small organizations can select a simple co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Progent offers national urgent phone support and troubleshooting services for businesses that run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Online technical support provides optimum return for your information technology budget by protecting client efficiency and limiting the time charged for network repair services. Advanced online support tools and experienced service specialists and consultants allow Progent to handle most IT issues without wasting time and money by traveling to your site. In most of cases your network issues can be remediated over the phone or via a mix of telephone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist you with the toughest system problems.
Progent is seeking to hire fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified system consultants with Cisco CCDP or CCIE certification; security consultants with CISSP or CISA or equivalent security credentials; and high-end network design consultants with experience in mobile solutions, wireless connectivity, high uptime, business continuity, data preservation, and virtual servers. Progent also is looking for professionals who can join Progent's staff of desktop support specialists and off-site troubleshooting experts. In addition, Progent is looking for talented administrators who can operate productively in Progent's high-growth, virtual office environment.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of VMM, design processes for building and deploying VMs and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs which you want to retain plus the latest 64-bit versions of software you plan to install.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted system model or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent's Microsoft-certified experts offer small and mid-size companies enterprise-class consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and deployment management. System Center Configuration Manager 2007 is the new name for the update management solution formerly known as Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 such as full automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent's Microsoft certified engineers can help you use SMS or System Center Configuration Manager economically for automated OS and application software installation, security patch administration, software metering, and licensing reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server to Configuration Manager 2007.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
The CISA credential is a recognized qualification that signifies expertise in network security auditing. Certified by ANSI, the CISA credential has candidates pass a comprehensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified network security audit professional trained to help companies in the areas of IS audit process, information technology enforcement, network assets and infrastructure ROI, IT support, safeguarding of data resources, and business continuity planning.
Progent's Microsoft engineers can provide in-depth expertise in implementing, using and debugging any edition of Project Server and can deliver a broad variety of cost-effective online consulting services based on proven best practices to help organizations of any size to receive all the advantages of this leading project management solution. Consulting support available from Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Progent's Cisco-premier CCIE network engineers can help your company to maintain your existing PIX 500 or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Lync 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and protected communications environment that permits the modern BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing, and both IP-based and PSTN calling across a broad range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your management staff and end users. Progent offers expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook and PowerPoint.
Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to assess the advantages of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or mixed model appropriate for your present and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
By using virtual server technology, businesses are able to operate multiple virtual servers on a single physical server. Virtualization technology allows IT organizations to enjoy all the advantages of server segmentation, but without the expense that goes with buying extra server equipment. Virtual servers are the enabling technology behind private clouds, which provide important benefits such as lowering the costs of hardware, facilities, and management while improving data security, network availability, and recoverability. Other important server management options are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management consultants can assist you in all areas of server virtualization and administration to allow your company to contain costs and save time.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet security appliances to protect your IT assets at the enterprise edge, within the data center core, at branches, and in the cloud.
Progent can assist you to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that utilize on-premises resources along with one or more public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a group of network consultants located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran DRBC planning experts. Progent can also help your business to design and execute a migration to the Flexential facility with services like planning system architecture, recommending hardware components, system configuration and validation, troubleshooting, streamlining remote network management, and educating your network support team.
Progent's wireless engineers can help small organizations design, select, test, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of security that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless link solutions that fit best with your company requirements.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Small to mid-sized companies can now get all the benefits of System Center Operations Manager and in addition have fast access to Progent's Microsoft Certified network support experts. With Progent's affordably priced IT service programs, small organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection, and productivity.
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include easier management, improved compliance with government and industry security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime.
Progent's Co-managed Help Desk service allows your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent offers a wide range of affordable support services to assist your business to install, integrate, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online assistance for individual computers or laptops or help your business to design and carry out a large-scale migration to new or revised OS software and applications. Progent can also provide consultants and technicians to help you to plan for and complete an office relocation or consolidation organized to produce minimal interruption to your productivity.
Progent can help you to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, improve security and compliance, and boost worker output by ensuring that operating systems and applications stay up to date, managing product licenses, and reporting resource usage patterns so you can make smart buying choices. Once your organization is set to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth migration to SCCM 2012.
Progent's Microsoft engineers can provide advanced expertise in implementing, managing and troubleshooting any edition of Project, Project Server, and Project Online and can deliver a broad range of cost-effective remote support services following proven best practices to help businesses of any size to receive all the benefits of this powerful platform. Consulting support available from Progent include system planning, installation and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training classes.
Progent can assist your company to create, deploy and troubleshoot a backup solution based on MSP360 software. MSP360 offers file/folder or image backup/restore for VMs and physical machines, works with all leading public clouds, and allows businesses to build a data protection solution with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss caused by user mistakes, computer errors, ill-intentioned insiders, and malware attacks like ransomware.
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their comfort zone, Progent can focus on delivering high-value skills where Progent has little competition. Small businesses who utilize familiar freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Progent's Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP is an accounting and business analysis platform based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its modular approach you can purchase only the functions you currently require, with the ability to expand clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP support experts can help you install, configure and administer the current release of Microsoft Dynamics GP or migrate smoothly from an earlier release.
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and deploy secure access solutions for remote desktop PCs, laptops, and smartphones so they integrate tightly with your information network, enabling your business to optimize the efficiency of your remote workforce.
Progent can show you how to plan, deploy, manage, monitor, and troubleshoot an efficient Wireless network infrastructure, recommend appropriate hardware and software, and configure access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to create a thorough 802.11ac wireless network security plan that is well integrated with the security strategy for your entire business network.
If your company operates a Sun Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a wide range of security areas such as security management practices, security design and strategies, access control products and techniques, applications development security, operations security, hardware security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP define the basic skills and worldwide standards of performance that network security professionals are expected to possess. These certification give executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security support and engineering help.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with IM, presence, web meetings with app sharing, as well as IP and PSTN telephony enabled for a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Microsoft 365 applications such as Outlook and PowerPoint.
Remote server management cards give IT administrators full control over a server without the requirement for a personal presence. Using remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote server management cards to deliver low-cost off-site technical help. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by providing continually updated spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools as well as outbound email filtering to help you troubleshoot your e-mail system and specify and enforce corporate email policy.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft environment. Data Protection Manager 2016 offers application-sensitive protection for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, deploy, manage, and troubleshoot a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of DPM or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or provide end-to-end project management support to help you complete your Data Protection Manager 2016 deployment on time and on budget.
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Besides offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes tailored to meet your specific requirements. Progent's experts also can show you how to build and support a protected, robust network infrastructure to run your ERP, MRP and accounting applications.
Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a revamped structure. These improvements affect key facets of IT including manageability, availability, compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Microsoft Exchange Server 2013.
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a modern security environment that extends across your data center and cloud resources and protects all users at any location with any device.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the entire malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.