Progent's certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security holes.
Progent provides nationwide remote help and troubleshooting services for companies that operate Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and OS X with Microsoft Windows products. Progent's engineers can provide macOS and Mac OS X users a range of services such as desktop support, upgrading to the current edition of OS X from earlier editions of macOS and Mac OS X, plus help with Mac applications. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote network consulting offers maximum return for your IT budget by extending client efficiency and limiting the time charged for network analysis and repair. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to solve most IT issues without wasting time and expense by traveling to your location. In most of cases your network problems can be dealt with by telephone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM premier security specialists to assist with the most challenging system issues.
Progent's Microsoft-certified consultants offer online or onsite support to assist organizations of all sizes to plan, implement, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving particularly challenging issues, or comprehensive project management services. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Dynamics GP 2015 R2 introduces a revamped design that improves cloud readiness, supports popular handheld devices, permits one-time sign-on with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to resolve the critical technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the state of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt productivity.
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key areas including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange Server 2013.
Nagios and MRTG are powerful, Open Source monitoring utilities that operate with Linux and can be used to monitor UNIX networks, Microsoft Windows systems, or multi-OS environments in which Linux and Windows coexist. The Nagios monitor allows network managers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG lets you track the traffic through SNMP-enabled network devices such as processors, routers, and switches. Progent's system monitoring experts can assist you to utilize both these utilities to streamline and troubleshoot your system.
Microsoft Dynamics GP software offers analysis and reporting capabilities that let you track all operations, revenues and spending, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that allow you to analyze your business more thoroughly, turning raw data into valuable business information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business application development and eCommerce solutions that work transparently with Microsoft Dynamics GP.
Progent provides national urgent help and troubleshooting services for businesses who run Solaris networks or whose IT systems include a mix of Solaris and Microsoft products. Remote IT help provides maximum return for your information technology dollar by protecting user efficiency and shortening the hours charged for network analysis and repair. Advanced online access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security professionals to assist with the most difficult network problems.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup protects vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help your business to design, configure, operate and troubleshoot a BDR solution based on Barracuda Backup.
Emergency Aironet Wave 2 Wi-Fi Access Point Support Outsourcing
Remote continuous network monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can get a level of protection that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost services created to assist your company to identify and fix a most network issues before they can impact productivity.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent's IT outsourcing packages offer budget-friendly computer support for medium-size companies. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing an on-line business solution, outsourcing your network engineering services can smooth out costs and minimize risks, permitting IT service budgets to increase in a more linear and controlled manner than is feasible by amassing a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and highly available system foundation for your critical Windows-based business software including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Progent's Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and corporate management solution built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you are able to license only the functions you currently require, with the ability to expand clients and increase capabilities when necessary. Progent's Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
If your company does not require immediate remote help but expects to require assistance with your network soon, you can conserve time and expenses and guarantee that the right expertise will be available when you require it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if your company is considering moving your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of affordable services such as data center migration, equipment installation and updates, infrastructure improvements, project management services, virtualization configuration, remote network monitoring, centralized system administration, software programming, disaster recovery/business continuity planning, data security evaluation, and the use of the Progent Test Lab.
For large organizations, Progent can leverage in-house IT groups by offering extensive background in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent local extension of corporate network management. Progent's enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and top-level support for multi-site office environments based on Enterprise Windows 2003. Progent can provide field consultants and technicians to assist with a campus relocation or office move, or a system architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent's seasoned ransomware recovery consultants can assist you to rebuild an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's team of Microsoft and Cisco Certified consultants average more than a decade of real-world professional background, in the trenches of network service, executing a broad variety of technical tasks for a large mix of clients. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting staff. This guarantees that you get not only expert technical help, but also a support engineer with proven approaches for using technical knowledge to fix real-world IT problems efficiently.
SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, availability, mobile computing support, and integrated BI. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet firewalls to safeguard all your digital resources at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
Application Publishing with ISA Server 2006 allows greater protection of intranet applications while enabling enhanced efficiency by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and data across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you design, install, set up, and support ISA Server on your system so that your company benefits from a smart and affordable combination of security, convenience, and performance.
Progent's certified security consultants can run NodeZero-based PEN tests to make sure your security monitoring and protection systems and policies are correctly set up and effective.
Progent's SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build security into your business practices.
Progent can help small and mid-size businesses to configure and debug conferencing platforms to allow their at-home employees to interact effectively with colleagues and customers.
Progent has more than two decades of experience integrating, maintaining and troubleshooting the key platforms that make up System Center and can help your organization to plan, configure, support, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can assist you to migrate to the current version of System Center from an older release or from a third-party datacenter management solution to deliver the benefits of enterprise-class provisioning, automation, security, plus infrastructure and application performance monitoring.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts under your own brand as a transparent arm of your network services team.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in an environment that delivers the maximum level of dependability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting options are built upon mature virtualization architectures that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital investments, system support, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Configuration Manager automates software provisioning at scale, centralizes compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and offers a single control mechanism for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Progent provides IT support for mid-size companies who have 100 to 250 system users. The medium size company or office has typically been an underserved segment of the market for network support services. The cost structures and service delivery practices of large outside service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which usually has a modest IT budget with which to maintain an IT system whose complexity and capability are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of online support, virtual office technology and 24x7 network monitoring, dramatically reduces the network support costs of a small-medium business while offering the mid-size company with big-company service from certified, IT experts knowledgeable in a wide array of midsized business technologies. If your mid-sized organization or small business is searching for the quality of network support needed for a mid-size organization without paying enterprise costs, contact Progent.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's economically priced network support packages, small businesses can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small company networks world-class reliability, security, and performance.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
For mid-size companies looking for IT consulting services, Progent offers a variety of alternatives including local help, on-line support, off-site Help Desk, round-the-clock support with remote system monitoring, emergency staffing, site relocation services, software development, and professional consultation. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent provides professional onsite help for solving network issues quickly and economically.
Progent can show you how to plan, deploy, manage, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible products, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you create a complete wireless system security plan that is well integrated with the security strategy for your entire business network.
Progent's Cisco Meraki wireless AP experts offer online and on-premises support to help businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Progent's Cisco wireless VoIP phone configuration consultants can provide online and on-premises assistance to help you create and administer a Cisco Wi-Fi IP phone solution by delivering services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Progent has extensive experience providing a broad range of online IT consulting and emergency repair services to local governments and schools across the United States. Progent is one of the pioneers in providing advanced online IT consulting and has provided IT solutions to clients in every state. Remote support saves travel expenses and solves problems more quickly than onsite service calls.
Windows Hyper-V 2016 incorporates core features initially developed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade plan, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent applies no initialization fee and requires no monthly commitment for support services delivered during normal working hours. Progent's one-minute granularity avoids large invoices for fast fixes so you will not be forced to allow simple problems to fester.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to configure your Fortinet security appliances to protect your IT assets at the network edge, within the data center core, at branches, and in the cloud.
Progent has put together two low-cost service packages intended to enable small companies to receive a professional security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive examination of your network from outside your firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from an authorized machine inside your company firewall to determine your exposure to inside attacks. The two security inventory packages are set up and executed from a protected external site.
Progent's managed services for patch management offer organizations of any size a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your servers, peripherals {like printers and scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like sensors and robotics.
Small to middle size businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft Certified network support experts. With Progent's economically priced IT support packages, small businesses can choose a simple Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company information systems enterprise-class reliability, security, and productivity.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to implement your upgrade to Exchange Server 2010, generate thorough documentation of your upgraded messaging system, educate your IT staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing administrative services and technical help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent provides national remote help and troubleshooting services for companies that run macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's engineers can provide Mac users a variety of IT services such as desktop support, upgrading to the most recent edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to Apple's iCloud services. Online technical support provides optimum return for your IT budget by extending client efficiency and limiting the hours billed for computer repair services. Advanced remote support tools and skilled service specialists and consultants allow Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security specialists to assist with the toughest system problems.
Progent applies no startup charge and asks no retainer for support services delivered during regular working hours. Progent's small granularity does away with big invoices for fast solutions so you won't be tempted to allow simple problems to stay unaddressed.
.
For advanced project management assistance, Progent can provide the services of senior IT experts with decades of background in technology management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients follow best practices to ensure that strategic projects are successfully completed on time and within budget.
Progent's Juniper-authorized network engineer can assist you to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued products to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's flagship network operating system to enable your business to streamline the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that incorporate a mix of Juniper's software platforms.
