Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and fixing System Center Operations Manager environments and offer companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix critical problems detected by SCOM 2012.
Progent can help you to create, deploy and administer a backup/restore solution based on MSP360 Backup software to protect your assets residing on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss caused by human miscues, software errors, malicious insiders, and external attacks such as ransomware.
Progent can provide economical remote access to engineers skilled in a wide range of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent offers expertise for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup/restore solutions for a range of environments including on-premises, remote, cloud-based, or hybrid.
Progent's support services for software/firmware update management provide organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network infrastructure appliances like switches and wireless access points, and IoT devices like alarms and robotics.
Progent's wireless engineers can help small businesses design, select, pilot, install and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that matches or exceeds wireline connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and deploy the wireless link technology that align best your company needs.
Barracuda's value-priced CloudGen Firewall devices offer web filtering, safe remote access, SSL VPN, secure SD-WAN, and Zero-Trust support along with centralized management across your whole enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent can deliver the depth of expertise to be your single source for technical guidance, maintenance, training, and security expertise.
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly recover the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.
Progent offers small businesses a pair of specially designed network security evaluation packages that provide, for a set price, remotely managed scans of your security profile which are evaluated by certified information security engineers who assess the results of the scan, present unbiased summaries of your existing network security, and offer suggestions for enhancements. Progent offers two complementary security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-class assessments of your network's vulnerability to assault.
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that require IT service with the flexibility common to with small organizations but which offers effective client interaction, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a sales office located anywhere in California or any region served by Progent's engineers, Progent can offer a broad array of on-premises and remote network support services and system architecture assistance.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that require important software patches, or isolating performance problems.
Progent can provide comprehensive help for every phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software and hardware required, suggested vendor sourcing, system testing at client location or at Progent's test lab, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's IT staff and end users.
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software products by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and policies to manage PDAs and smart mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that includes policies, procedures and technologies to keep your IT computer system protected.
Progent offers a broad array of affordable consulting and support services to help your company to deploy, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or online help for individual computers or laptops or work with you to plan and implement a company-wide rollout of new or updated operating system software and applications. Progent can also supply engineers and technicians to help your company to prepare for and complete a site relocation or merger organized to cause the least possible disruption of your productivity.
Stealth penetration checking is an important component of any overall network security plan. Progent's security experts can perform extensive intrusion checks without the awareness of your organization's in-house network support staff. Stealth penetration checking shows whether current security defense tools such as intrusion detection warnings and event log monitoring are correctly set up and actively monitored. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern versions of ransomware.
VMware's NSX virtual network platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also permits transparent testing for site recovery, updates and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.
Progent offers economical online support for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced support for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom webinar training for Office Access application programming and database management.
Progent's Microsoft-expert consultants can assist you to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit desktop processing, design an affordable upgrade strategy that reduces business interruptions, and provide inexpensive, expert online help to assist your company to configure 64-bit PC desktop operating systems and application programs on your existing computers.
For large businesses, Progent can leverage internal IT staffs by offering world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a transparent nearby extension of corporate network management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbox compliance, project planning, and world-class service for multi-site network environments based on Enterprise Windows. Progent can provide field consultants and specialists to help with a campus relocation or office move, or a system designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Barracuda's affordable CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection along with centralized management across your complete enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to serve as your single source for technical guidance, maintenance, training, and cybersecurity expertise.
Progent offers IT support for mid-size businesses who have 100 to 250 network clients. The mid-size business or work group has typically been an underserved part of the market for IT consulting expertise. The cost structures and support access practices of large outside support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to support an information system whose advanced technology and sophistication are often comparable to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of remote service, virtual network infrastructure and 24x7 network monitoring, significantly reduces the network maintenance expenses of an SMB while offering the small organization with enterprise-level support from certified, world-class consultants with background in a broad range of small business technologies. If your medium size organization or small business is looking for levels of network support appropriate for a mid-size organization without budgeting big-company prices, call Progent.
Progent's IT outsourcing packages provide economical computer support for small organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT technical services can reduce costs and minimize risks, permitting network service budgets to grow in a more linear and controlled fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust network architecture for your critical applications powered by Windows.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both onsite and Azure assets.
Progent's certified cybersecurity consultants can run NodeZero-powered PEN tests to verify your security monitoring and protection tools and policies are correctly configured and effective.
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting messaging systems for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment features protection, service continuity, easy connectivity for off-site and mobile users, time-saving administrative tools, and productive integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or Exchange 2013.
Progent's UNIX family support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single source to show you how to build and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
SQL Server 2016 offers major enhancements in speed, scale, security, high-availability, BOYD support, plus built-in BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Reports, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to help businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Aironet Wireless Access Point Integration Services
Progent can help you prepare and implement a smooth migration to Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity interruption by designing and executing a smart migration plan. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce programs that integrate seamlessly with Dynamics GP.
Cisco has designed a full product line of routers that includes routers designed to provide the protection, bandwidth, and availability demanded by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you support new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles away from one another. Progent's team of veteran network consultants can help you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing help with procedures like assigning shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify adherence with information assurance standards and government requirements.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience helping small and mid-size businesses to minimize system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT architecture, backup/restore systems, and transparent maintenance. Progent's business continuity consultants can assist you to plan and validate an efficient business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery engineers can assist you to design, deploy, and support resilient technologies including non-stop Internet access, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be resolved before they can disrupt productivity.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800