Progent's operational structure is optimized to make the best IT skills available quickly and for a reasonable cost. Progent is a leader in the network support industry for being able to provide convenient, rapid, and cost-effective access to Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who earn this prestigious certification only after strenuous testing by Cisco.
CCIE (Cisco Certified Internetwork Expert) is the top certification for networking consultants, and indicates an individual's networking knowledge at the master level. Candidates who succeed in both of the mandatory tests, one written and one in a lab setting, receive a CCIE credential from Cisco. Becoming a CCIE usually requires a minimum of three years of real-world seasoning designing, deploying, operating, and repairing sophisticated Cisco networks. Qualifying for a CCIE credential also demands experience with Cisco devices and Cisco networking solutions, extensive understanding of Local and Wide Area Network mechanisms, and an in-depth familiarity with the protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most technically advanced IT credential by CertMag.
The Skills of a CCIE Engineer
The CCIE certification recognizes experts with the skills and experience to handle the most challenging assignments in networking. The CCIE tests administered by Cisco are regularly revised to evolve along with the industry, concentrating on contemporary environments and real-world applications. The CCIE credential is active for two years, and to renew it holders have to pass a Cisco renewal test. This ensures that CCIE engineers don't become stale or too specialized in order that they can provide the most advanced solutions to a broad range of challenges involving the most recent networking products and technology.
CCIEs are an elite group of consultants. Below 3% of all Cisco certified professionals make it to the CCIE certification, a small fraction of IT professionals worldwide. In 2010, approximately 5,000 Cisco Certified Internetwork Experts were located in the United States. Progent offers the skills of around 12 CCIE-certified engineers on its remote and on-site IT support team, which is an extraordinarily high number for a publicly accessible small business IT service company.
CCIEs can handle even the most difficult issues encountered in network design, deployment, administration, security, and troubleshooting. CCIEs work closely with Cisco's internal support staff in identifying problems with Cisco IOS Software network administration utilities and coming up with workarounds or installing software updates to resolve problems. CCIEs represent an exceptional value because their deep expertise allows them to fix complex problems quickly. In many instances, less qualified engineers can spend many hours or even days struggling with a problem that an experienced CCIE can solve in minutes.
Most Progent CCIEs are not only expert at Cisco technologies, but have multiple recognized technical credentials such as Microsoft MCSE, and an important network protection credential such as CISA or CISM. This permits Progent to provide end-to-end solutions that incorporate a broad range of technologies without incurring extra expenses and delays orchestrating too many consultants.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their services are not readily available to the general public. Progent is one of the few support providers that makes CCIEs accessible to support small and mid-size companies. Also, Progent offers fast access to a CCIE-certified consultant online so that you can get immediate help for complex network issues that are hurting business productivity but are outside the scope of your local IT support providers. Progent's CCIE consultants can connect to your environment via state-of-the-art remote troubleshooting technology in order to provide fast and economical analysis and remediation of urgent system problems. To find out how to talk to a Progent CCIE for fast help with your network, go to Progent's Online Support Services.
For more information about Progent's professional support for Cisco products, select a subject:
To ask Progent about consulting support for Cisco technology, phone 1-800-993-9400 or see Contact Progent.