Progent's operational structure is geared towards making top network support talent available on short notice and for a reasonable cost. Progent is a leader in the network support industry for being able to offer convenient, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who qualify for this prestigious certification by passing strenuous testing by Cisco.
CCIE is the most advanced recognition for network professionals, and certifies an individual's technical skills at the expert level. Individuals who succeed in both of the mandatory exams, one written and the other in a lab environment, are awarded a CCIE certificate from Cisco. CCIE certification typically takes at least three years of practical experience designing, deploying, managing, and repairing complex Cisco environments. Earning a CCIE certificate also requires experience with Cisco devices and network software, extensive understanding of Local Area Network and Wide Area Network mechanisms, and a detailed familiarity with the protocols associated with routers, switches, bridges, and security devices. The elite CCIE credential has been recognized as the most technically advanced information technology credential by CertMag.
The Capabilities of a CCIE Engineer
Cisco's CCIE credential recognizes engineers with the skills and background to succeed in the most difficult assignments in networking. The CCIE exams administered by Cisco are regularly revised to grow with the state of the art, focusing on current technologies and real-world problems. The CCIE credential is valid for two years, and to renew it engineers need to pass a Cisco recertification test. This ensures that CCIEs don't get out of date or overly focused so that they can offer the most advanced approaches to the widest array of problems involving the most advanced networking technology.
CCIEs are an elite class of engineers. Below 3% of all Cisco certified professionals achieve the CCIE certification, a small fraction of information technology professionals in the industry. In 2010, approximately 5,000 CCIEs were located in the United States. Progent retains the services of about 12 CCIE-certified engineers on its phone-support and on-site IT support team, which is an extraordinarily high number for an independent small business IT support firm.
CCIEs can handle the most complex problems encountered in network planning, integration, management, security, and troubleshooting. CCIEs work with the highest priority with Cisco's in-house support staff in identifying problems with Cisco IOS Software network administration tools and developing workarounds or obtaining software updates to resolve problems. CCIEs are an excellent value since their deep expertise enables them to solve complex problems rapidly. In many cases, less seasoned consultants can spend hours or even days struggling with a task that a certified CCIE can resolve in just minutes.
The majority of Progent CCIEs are not only expert at Cisco technologies, but have a variety of advanced technical certifications such as Microsoft MCSE, and an important network protection certification such as CISSP or CISA. This allows Progent to offer complete services that address a wide range of IT products without requiring extra costs and delays orchestrating too many specialists.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their help is not easily accessible to the general public. Progent is among the few service providers that makes CCIEs accessible to support small and mid-size companies. In addition, Progent can provide quick access to a CCIE-certified consultant online so that you can receive timely help for urgent network issues that are hurting worker productivity but are outside the scope of your local network maintenance providers. Progent's CCIE consultants can connect to your environment by means of sophisticated on-line troubleshooting tools in order to provide fast and affordable diagnosis and remediation of critical network trouble. To find out how to contact a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's Online Support.
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To ask Progent about professional help for Cisco technology, phone 1-800-993-9400 or visit Contact Progent.