Cisco Certified Network Consulting and Support

Progent's operational structure is designed to make the best information technology skills accessible quickly and for a reasonable cost. Progent is a leader in the network support arena for the ability to offer convenient, rapid, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this prestigious certification only after intense testing by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced certification for network professionals, and certifies a person's networking knowledge at the expert level. Candidates who pass the two mandatory exams, one written and one in a hands-on lab setting, receive a CCIE credential from Cisco. Becoming a CCIE usually requires at least three years of practical seasoning designing, implementing, managing, and troubleshooting complex Cisco environments. Qualifying for a CCIE certificate also demands a familiarity with Cisco devices and Cisco networking solutions, extensive knowledge of Local and Wide Area Network technologies, and a detailed familiarity with the network protocols used on appliances such as routers, switches, bridges, and security devices. The prestigious CCIE credential has been recognized as the most technically advanced IT credential by CertMag.

The Capabilities of a Cisco CCIE Engineer
The CCIE credential identifies consultants with the skills and background to succeed in the most challenging tasks in their field. The CCIE exams administered by Cisco are regularly updated to grow with the industry, focusing on contemporary technologies and practical applications. The CCIE certification is active for two years, and to renew it consultants need to take a Cisco renewal exam. This guarantees that CCIEs do not get stale or overly specialized in order that they can offer the latest approaches to a broad array of challenges involving the most current network and security products and technology.

CCIEs are a select group of consultants. Below 3% of all Cisco certified professionals qualify for the CCIE credential, a tiny minority of IT workers in the industry. By 2010, about 5,000 Cisco Certified Internetwork Experts were estimated to be in the US. Progent retains the skills of about a dozen CCIE-certified engineers on its remote and on-site network support team, which is an exceptionally large number for an independent small business IT service company.

CCIEs can resolve even the most complex problems related to network design, deployment, administration, security, and repair. CCIEs operate on a privileged basis with Cisco's internal support staff in identifying problems with Cisco IOS Software network administration tools and coming up with alternate approaches or installing software updates to fix problems. CCIEs are an exceptional value since their deep experience allows them to fix seemingly intractable problems rapidly. In many instances, less qualified engineers can burn up many hours or days struggling with a task that a certified CCIE can resolve in just minutes.

Most Progent CCIEs are not only experienced with Cisco technologies, but also have a variety of recognized industry credentials such as Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISSP or CISA. This allows Progent to offer comprehensive solutions that incorporate a broad array of technologies without incurring needless expenses and interruptions orchestrating too many consultants.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or national Internet providers, and so their services are not easily accessible to the general public. Progent is among the few consulting organizations that makes CCIEs accessible to assist small and medium sized businesses. In addition, Progent can provide fast access to a CCIE online so that you can get timely support for urgent network problems that are impacting business efficiency but are outside the scope of your ordinary network maintenance providers. Progent's CCIE support experts can connect to your environment via state-of-the-art on-line support tools in order to provide quick and affordable diagnosis and repair of critical system trouble. To find out how to get in touch with a Progent CCIE for fast help with your IT infrastructure, visit Progent's Remote Support Services.

To find out additional details about Progent's professional support for Cisco solutions, pick a subject:

• Introduction to Progent's Cisco Network Support
• Cisco Firepower Firewalls: Integration and Troubleshooting Support
• ASA 5500-X Series Firewall with Firepower Services: Consulting and Management Support
• ASA 5500 Series Firewall Management Help
• Cisco PIX Series Firewall Troubleshooting Expertise
• Cisco Routers Engineering Expertise
• Cisco Wireless Consulting Services
• Aironet Access Points Engineering Expertise
• Cisco Small Business 100, 300 and 500 WiFi APs Deployment Services
• Cisco WiFi Controllers Consultants
• Cisco Meraki Wireless Access Points Consulting Services
• Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
• Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Cisco Wireless VoIP Phone Solutions
• Cisco Jabber Consulting and Support Expertise
• Catalyst Switches Deployment Expertise
• Nexus Switches Support and Troubleshooting Expertise
• Meraki MS Switches Deployment Expertise
• Cisco VPN and Network Security Engineering Expertise
• SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Consulting
• Infrastructure Design for Cisco-powered Data Centers
• Infrastructure Design Expertise for Internet Service Providers
• Streamlined Network Management Technologies for Cisco-based Environments

To ask Progent about professional support for Cisco products, phone 1-800-993-9400 or go to Contact Progent.