Cisco Network Consultants
CCIE certified Engineers
Deliver World-class Support
Progent's organization is geared towards making the best network support skills accessible quickly and for a reasonable cost. Progent is a leader in the network support industry for the ability to provide convenient, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who earn this rare certification by passing strenuous examination by Cisco.
CCIE (Cisco Certified Internetwork Expert) is the most advanced certification for network professionals, and indicates a person's technical knowledge at the master level. Candidates who pass the two required exams, one written and one in a hands-on lab environment, receive a CCIE credential from Cisco. Becoming a CCIE usually takes at least three years of real-world experience designing, implementing, operating, and repairing sophisticated Cisco environments. Earning a CCIE certificate also demands experience with Cisco hardware and Cisco networking software, broad knowledge of Local Area Network and Wide Area Network technologies, and a detailed familiarity with the protocols associated with appliances such as routers, switches, bridges, and security devices. The prestigious CCIE credential has been voted the most advanced information technology credential by CertMag.
The Capabilities of a Cisco CCIE Consultant
The CCIE credential recognizes consultants with the knowledge and experience to handle the most difficult tasks in their field. The CCIE tests administered by Cisco are regularly updated to grow along with the industry, concentrating on contemporary environments and real-world applications. The CCIE certification is active for two years, and to keep it current holders need to take a Cisco recertification exam. This ensures that CCIE engineers don't become stale or overly focused in order that they can offer the most advanced solutions to a broad array of challenges associated with the most current networking products and technology.
CCIEs are an elite class of consultants. Less than 3% of all Cisco accredited individuals achieve the CCIE level, a small fraction of information technology professionals worldwide. In 2010, about 5,000 CCIEs were estimated to be in the US. Progent retains the services of about a dozen CCIE-certified engineers on its phone-support and on-site network support group, which is an exceptionally high number for a publicly accessible computer service firm.
CCIEs can handle the most complex problems encountered in network design, integration, management, security, and repair. CCIEs operate with the highest priority with Cisco's internal support staff in identifying problems with IOS Software network administration utilities and developing alternate approaches or obtaining software updates to correct problems. CCIEs represent an exceptional value since their depth of expertise enables them to fix complex problems rapidly. In many instances, less qualified engineers can burn up hours or days wrestling with a problem that an experienced CCIE can resolve in just a few minutes.
Most Progent CCIEs are not only expert at Cisco technologies, but also have a variety of recognized industry certifications including Microsoft MCSE, and a major network protection certification such as CISSP or CISM. This allows Progent to provide comprehensive services that incorporate a broad array of technologies without requiring needless costs and interruptions managing too many consultants.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide ISPs, and so their help is not easily available to the general public. Progent is one of the rare service organizations that makes CCIEs accessible to support small and medium sized companies. In addition, Progent offers fast contact with a CCIE by phone so that you can get timely support for urgent network problems that are hurting worker productivity but are outside the experience of your local IT maintenance resources. Progent's CCIE engineers can connect to your network using the latest remote troubleshooting tools in order to perform fast and affordable analysis and remediation of urgent system trouble. To find out how to contact a Progent CCIE for fast assistance with your network, go to Progent's Remote Support.
To learn more details concerning Progent's engineering expertise for Cisco networking products, choose a topic:
- Overview of Cisco Support
- Cisco Firepower NGFW Firewalls: Configuration and Troubleshooting Expertise
- Cisco ASA 5500-X Firewall with Firepower: Integration and Troubleshooting Support
- Cisco ASA 5500 Firewall Consulting Support
- PIX 500 Series Firewall Consulting Help
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Help
- Aironet Wireless APs Design Expertise
- Cisco Small Business Wireless APs Engineering Support
- Cisco Catalyst Wi-Fi 6/6E Wireless APs Planning, Deployment and Troubleshooting Support
- Cisco Wireless Controllers Integration Consulting
- Meraki Wireless Access Points Deployment Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco VoIP Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Integration
- Cisco Jabber and Management Expertise
- Cisco Catalyst Switches Configuration and Maintenance Services
- Nexus Switches Deployment Services
- Cisco Meraki Switches Configuration and Maintenance Expertise
- Cisco VPN and Security Setup and Troubleshooting Services
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for Remote Workers
- Infrastructure Design for Cisco-based Datacenters and Colocation Centers
- Infrastructure Optimization Consulting for Service Providers
- Unified Cloud-based and Hybrid Management Solutions for Cisco-based Environments
If you wish to ask Progent about consulting support for Cisco products, call
An index of content::
Network Administration Midsize Office
Computer Tech SMB
Progent offers IT support for medium size businesses with 100 to 250 network clients. The mid-size company or office has traditionally been an overlooked part of the market for IT support expertise. The overhead and support access models of large third-party service organizations make them excessively costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information system whose complexity and sophistication are often comparable to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of online service, virtual office infrastructure and proactive server monitoring, dramatically lowers the IT support costs of a small-medium business while offering the small organization with big-company service from professional, IT consultants knowledgeable in a wide array of midsized business network solutions. If your medium size company or small business is searching for the quality of network help needed for a medium size organization without paying big-company costs, call Progent.
Consulting VMware VDR Backup
Deduplication Professional
Progent can provide economical online access to consultants skilled in a wide array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers consulting support for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can help your company to implement, enhance, or maintain backup/restore systems for a variety of topologies such as local, remote, cloud, or hybrid.
Outsource Microsoft SQL Server 2019
Application Center Small Business IT Consulting Companies
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can show you how to design, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
24/7/365 Microsoft Windows 11 Configuration Manager Services
Windows 11 Installation Remote Support
Progent's Windows 11 consultants can provide a variety of services for Windows 11 such as cloud solutions, mobile management, telecommuter access, security and compliance, streamlined provisioning, and Help Desk Call Center services.
Forefront Threat Management Gateway 2010 Troubleshooting
Professional Threat Management Gateway
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server and provides a centrally administered Internet gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to lower costs and improve availability. Progent's Microsoft consultants can assist your company to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
24x7 Microsoft Exchange Support Services
Consulting Services Exchange 2007 Edge Server
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business needs.
Android and Windows 10 integration Support Services
Android and SQL Server integration Computer Consultants
Progent's veteran team of network consultants and application specialists have extensive experience delivering online and onsite assistance for businesses of all sizes who want to incorporate Android phones and tablets into their IT systems so that users can communicate and collaborate from anywhere. Progent offers the range of know-how to resolve network problems that span numerous manufacturers and that entail a mix of older and current information technology. Progent provides budget-friendly online technical support to help you with any stage of planning, configuring, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to assist you to resolve especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and operate Android phones and tablets efficiently.
Meraki IT Consultant
24x7 Meraki Outdoor APs Computer Consulting
Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and support services to help your organization to plan, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent can also assist your organization to plan and implement hybrid networks that combine on-premises and cloud-hosted services and that deliver easy access, advanced protection, streamlined management, and dependable operation for all your wired and wireless endpoints.
GIAC Security and Compliance Check Consultant Services
GIAC Security Audit Consulting
Global Information Assurance Certification was established in 1999 to certify the knowledge of network security experts. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security disciplines covered under GIAC accreditation including evaluating network vulnerability, security incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Remote Access Online Support
Remote Access Consulting Services
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your growing business requirements. Progent's Cisco-Premier network experts support Cisco's comprehensive line of hardware and software aimed at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.
Remote ISA 2004 Firewall IT Services
Internet Security and Acceleration Server Online Consulting
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for IT networks with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small company design and deploy a configuration of ISA Server 2004 that meets your IT security needs without limiting your network.
SCCM 2016 and Exchange 2016 Computer Consultants
SCCM 2016 Site Hierarchy Troubleshooting
System Center Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and offers a common control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Consultants SUS
Microsoft Software Update Services IT Consulting
Microsoft WSUS allows network administrators to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, IT personnel can completely and easily manage the distribution of updates that are published via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up client's computers, establishing the Group Policy settings, and ensuring your Microsoft SUS GPO is linked to an Active Directory container that makes sense for your network environment.
Avaddon ransomware recovery Consultants
24x7x365 ransomware removal and file recovery Consultant
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Sun Solaris Remote Engineers
Sun Solaris Remote Services
Progent offers nationwide remote technical support and troubleshooting services for companies that operate Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Remote network consulting offers optimum leverage for your IT budget by extending client productivity and limiting the time billed for computer repair services. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to solve most IT problems without wasting time and expense by going to your location. In the vast majority of cases your network issues can be remediated by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist you with the most challenging system issues.
Microsoft Teams compliance Consulting Services
Consultant Services Microsoft Teams Migration from Lync
Progent can help your organization to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Integration Support Microsoft Firewall
ISA Server Engineer
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Windows Server 2012 R2 Storage Spaces Consulting Services
Microsoft Windows Server 2012 R2 Remote Consulting
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
ProSight NinjaOne Patch Management Computer Consultants
NinjaOne Desktop Monitoring and Reporting Online Technical Support
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt your business.
Colocation Center Specialist
Internet Data Center Network Consulting
Colocation data centers allow businesses to share world-class data centers for housing computer equipment that runs vital applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy including selecting and migrating to a colocation facility, creating network topology, specifying hardware, on-site and remote maintenance, establishing online network administration, and education your support staff.
Windows Server 2016 Stretch Clusters Remote Technical Support
Windows Server 2016 Health Service Support Outsourcing
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
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