Cisco CCIE Consulting and Support ServicesProgent's organization is geared towards making the best network support skills accessible quickly and for a reasonable cost. Progent is a leader in the network support industry for the ability to provide convenient, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who earn this rare certification by passing strenuous examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced certification for network professionals, and indicates a person's technical knowledge at the master level. Candidates who pass the two required exams, one written and one in a hands-on lab environment, receive a CCIE credential from Cisco. Becoming a CCIE usually takes at least three years of real-world experience designing, implementing, operating, and repairing sophisticated Cisco environments. Earning a CCIE certificate also demands experience with Cisco hardware and Cisco networking software, broad knowledge of Local Area Network and Wide Area Network technologies, and a detailed familiarity with the protocols associated with appliances such as routers, switches, bridges, and security devices. The prestigious CCIE credential has been voted the most advanced information technology credential by CertMag.

The Capabilities of a Cisco CCIE Consultant
The CCIE credential recognizes consultants with the knowledge and experience to handle the most difficult tasks in their field. The CCIE tests administered by Cisco are regularly updated to grow along with the industry, concentrating on contemporary environments and real-world applications. The CCIE certification is active for two years, and to keep it current holders need to take a Cisco recertification exam. This ensures that CCIE engineers don't become stale or overly focused in order that they can offer the most advanced solutions to a broad array of challenges associated with the most current networking products and technology.

CCIEs are an elite class of consultants. Less than 3% of all Cisco accredited individuals achieve the CCIE level, a small fraction of information technology professionals worldwide. In 2010, about 5,000 CCIEs were estimated to be in the US. Progent retains the services of about a dozen CCIE-certified engineers on its phone-support and on-site network support group, which is an exceptionally high number for a publicly accessible computer service firm.

CCIEs can handle the most complex problems encountered in network design, integration, management, security, and repair. CCIEs operate with the highest priority with Cisco's internal support staff in identifying problems with IOS Software network administration utilities and developing alternate approaches or obtaining software updates to correct problems. CCIEs represent an exceptional value since their depth of expertise enables them to fix complex problems rapidly. In many instances, less qualified engineers can burn up hours or days wrestling with a problem that an experienced CCIE can resolve in just a few minutes.

Most Progent CCIEs are not only expert at Cisco technologies, but also have a variety of recognized industry certifications including Microsoft MCSE, and a major network protection certification such as CISSP or CISM. This allows Progent to provide comprehensive services that incorporate a broad array of technologies without requiring needless costs and interruptions managing too many consultants.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide ISPs, and so their help is not easily available to the general public. Progent is one of the rare service organizations that makes CCIEs accessible to support small and medium sized companies. In addition, Progent offers fast contact with a CCIE by phone so that you can get timely support for urgent network problems that are hurting worker productivity but are outside the experience of your local IT maintenance resources. Progent's CCIE engineers can connect to your network using the latest remote troubleshooting tools in order to perform fast and affordable analysis and remediation of urgent system trouble. To find out how to contact a Progent CCIE for fast assistance with your network, go to Progent's Remote Support.

To learn more details concerning Progent's engineering expertise for Cisco networking products, choose a topic:

If you wish to ask Progent about consulting support for Cisco products, call 1-800-993-9400 or visit Contact Progent.



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