Cisco Certified Network Consulting and Support

Progent's organization is optimized to make top information technology talent available on short notice and for a reasonable cost. Progent is a leader in the network support arena for being able to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who earn this rare certification only after strenuous testing by Cisco.

CCIE is the premier recognition for networking professionals, and certifies a person's technical knowledge at the master level. Candidates who succeed in both of the mandatory exams, one written and one in a lab setting, receive a CCIE certificate from Cisco. CCIE certification usually requires a minimum of three years of real-world seasoning architecting, implementing, operating, and repairing large-scale Cisco environments. Earning a CCIE credential also requires experience with Cisco devices and Cisco networking solutions, broad understanding of LAN and WAN mechanisms, and a detailed understanding of the network protocols used on appliances such as routers, switches, bridges, and firewalls. The prestigious CCIE certification has been recognized as the most advanced information technology certification by CertMag.

The Capabilities of a Cisco CCIE Engineer
The CCIE certification identifies engineers with the knowledge and background to handle the most difficult tasks in their field. The CCIE exams given by Cisco are regularly updated to grow along with the state of the art, focusing on current technologies and practical applications. The CCIE certification is active for two years, and to renew it holders must pass a Cisco recertification exam. This guarantees that CCIEs do not get out of date or overly specialized in order that they can offer the most advanced approaches to the widest array of challenges associated with the most advanced network and security products and technology.

CCIEs are a select class of engineers. Less than 3% of all Cisco qualified professionals qualify for the CCIE credential, a tiny minority of information technology professionals in the industry. By 2010, approximately 5,000 CCIEs were estimated to be in the United States. Progent offers the services of about 12 CCIE-certified engineers on its phone-support and on-site IT consulting group, which represents an extraordinarily large number for an independent computer support organization.

CCIEs can resolve the most complex issues associated with network design, deployment, management, security, and repair. CCIEs operate closely with Cisco's internal support staff in identifying anomalies with IOS Software network administration utilities and coming up with workarounds or installing software updates to correct problems. CCIEs are an exceptional value since their deep experience enables them to fix complex problems rapidly. In many instances, less qualified consultants can spend many hours or days struggling with a problem that an experienced CCIE can resolve in just a few minutes.

The majority of Progent CCIEs are not only experienced with Cisco products, but also have a variety of advanced technical credentials including Microsoft MCSE, and a major network security credential such as CISA or CISM. This permits Progent to provide comprehensive services that address a broad array of technologies without incurring extra costs and delays managing too many specialists.

Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and so their help is not easily available to the general public. Progent is one of the rare support providers that makes CCIEs available to support small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so that you can receive immediate help for complex network issues that are hurting worker efficiency but are beyond the experience of your local IT support personnel. Progent's CCIE support experts can connect to your environment using the latest remote support tools in order to provide quick and affordable diagnosis and repair of urgent network problems. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's Remote Support Services.

To see more details about Progent's professional help for Cisco products, pick a subject:

• Overview of Cisco Support
• Cisco Firepower Series Firewalls: Integration and Troubleshooting Expertise
• Cisco ASA 5500-X Series Firewall with Cisco Firepower: Setup and Troubleshooting Expertise
• ASA 5500 Series Firewall Integration Help
• Cisco PIX 500 Series Firewall Troubleshooting Assistance
• Cisco Routers Configuration and Troubleshooting Expertise
• Cisco Wireless Engineering Expertise
• Aironet APs Deployment Expertise
• Cisco Small Business Wireless APs Deployment Support
• Catalyst 802.11ax Wireless APs Solution Design, Configuration and Troubleshooting Expertise
• Cisco WiFi Controllers Experts
• Cisco Meraki Access Points Design Help
• Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
• Cisco VoIP Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Configuration
• Cisco Jabber Consulting and Support Expertise
• Cisco Catalyst Switches Engineering Expertise
• Nexus Switches Consulting and Support Expertise
• Cisco Meraki MS Switches Support and Troubleshooting Expertise
• Cisco VPN and Security Engineering Support
• SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Consulting
• Infrastructure Design for Cisco-based Datacenters
• Network Optimization Consulting for Service Providers
• Centralized Management Techniques for Cisco-powered Infrastructure

To ask Progent about engineering expertise for Cisco technology, call 1-800-993-9400 or see Contact Progent.