CCIE Consulting and Support ServicesProgent's organization is optimized to make top information technology talent available on short notice and for a reasonable cost. Progent is a leader in the network support arena for being able to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who earn this rare certification only after strenuous testing by Cisco.

CCIE is the premier recognition for networking professionals, and certifies a person's technical knowledge at the master level. Candidates who succeed in both of the mandatory exams, one written and one in a lab setting, receive a CCIE certificate from Cisco. CCIE certification usually requires a minimum of three years of real-world seasoning architecting, implementing, operating, and repairing large-scale Cisco environments. Earning a CCIE credential also requires experience with Cisco devices and Cisco networking solutions, broad understanding of LAN and WAN mechanisms, and a detailed understanding of the network protocols used on appliances such as routers, switches, bridges, and firewalls. The prestigious CCIE certification has been recognized as the most advanced information technology certification by CertMag.

The Capabilities of a Cisco CCIE Engineer
The CCIE certification identifies engineers with the knowledge and background to handle the most difficult tasks in their field. The CCIE exams given by Cisco are regularly updated to grow along with the state of the art, focusing on current technologies and practical applications. The CCIE certification is active for two years, and to renew it holders must pass a Cisco recertification exam. This guarantees that CCIEs do not get out of date or overly specialized in order that they can offer the most advanced approaches to the widest array of challenges associated with the most advanced network and security products and technology.

CCIEs are a select class of engineers. Less than 3% of all Cisco qualified professionals qualify for the CCIE credential, a tiny minority of information technology professionals in the industry. By 2010, approximately 5,000 CCIEs were estimated to be in the United States. Progent offers the services of about 12 CCIE-certified engineers on its phone-support and on-site IT consulting group, which represents an extraordinarily large number for an independent computer support organization.

CCIEs can resolve the most complex issues associated with network design, deployment, management, security, and repair. CCIEs operate closely with Cisco's internal support staff in identifying anomalies with IOS Software network administration utilities and coming up with workarounds or installing software updates to correct problems. CCIEs are an exceptional value since their deep experience enables them to fix complex problems rapidly. In many instances, less qualified consultants can spend many hours or days struggling with a problem that an experienced CCIE can resolve in just a few minutes.

The majority of Progent CCIEs are not only experienced with Cisco products, but also have a variety of advanced technical credentials including Microsoft MCSE, and a major network security credential such as CISA or CISM. This permits Progent to provide comprehensive services that address a broad array of technologies without incurring extra costs and delays managing too many specialists.

Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and so their help is not easily available to the general public. Progent is one of the rare support providers that makes CCIEs available to support small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so that you can receive immediate help for complex network issues that are hurting worker efficiency but are beyond the experience of your local IT support personnel. Progent's CCIE support experts can connect to your environment using the latest remote support tools in order to provide quick and affordable diagnosis and repair of urgent network problems. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's Remote Support Services.

To see more details about Progent's professional help for Cisco products, pick a subject:

To ask Progent about engineering expertise for Cisco technology, call 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent can help you to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid solutions that transparently integrate local and cloud-based resources.

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    Progent is seeking a variety of on-staff employees such as motivated MCSEs; connectivity experts who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network design with backgrounds in mobile access, wireless networking, non-stop systems, business continuity planning, data protection, and server virtualization. Progent is also seeking desktop support experts, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also seeking experienced managers able to perform efficiently in Progent's dynamic, virtual office model. Progent works with freelance professionals with specialized knowledge and hands-on experience in important information technology areas beyond our main service focus. Our Experts Team includes freelance consultants who offer advice and programming support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in areas such as telecom, web development, Electronic Data Interchange, web commerce, or database management. Freelance contractors certified by us cooperate with Progent's full-time engineers to deliver comprehensive solutions for small and midsize company networks.

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  • SQL Server Consulting
    Microsoft SQL Server Remote Support

    Progent's certified SQL Server application developers and database administrators can provide online expertise to assist organizations of any size to create, administer, and troubleshoot applications powered by the Microsoft SQL Server platform and .NET framework. Progent's SQL Server consultants offer help with any phase of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.

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    Progent can help small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.

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    Progent’s certified experts offer small and medium size companies world-class consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration management. System Center Configuration Manager 2007 is Microsoft's new name for the update management platform previously known as Systems Management Server. System Center Configuration Manager provides a variety of new features to Microsoft Systems Management Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified engineers can show you how to use Systems Management Server or System Center Configuration Manager effectively for automated OS and application software deployment, security patch administration, software metering, and licensing compliance. Progent's consultants can also assist you to migrate efficiently from Microsoft Systems Management Server 2003 to Configuration Manager 2007.

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    Progent's Cisco-certified wireless technology experts can help organizations to deploy, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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