CCIE Certified SupportProgent's organization is optimized to make top network support skills accessible quickly and affordably. Progent is unmatched in the network support industry for the ability to offer easy, rapid, and cost-effective access to Cisco CCIEs. Cisco-certified CCIEs are elite network professionals who qualify for this rare certification only after strenuous testing by Cisco.

CCIE is the premier certification for network consultants, and certifies an individual's technical knowledge at the master level. Candidates who pass both of the required exams, one written and the other in a hands-on lab setting, are awarded a CCIE certificate from Cisco. Becoming a CCIE typically takes at least three years of practical experience architecting, implementing, managing, and troubleshooting sophisticated Cisco networks. Qualifying for a CCIE credential also requires a familiarity with Cisco hardware and Cisco networking solutions, extensive knowledge of Local and Wide Area Network mechanisms, and a detailed familiarity with the network protocols associated with routers, switches, bridges, and security devices. The elite CCIE certification has been voted the most technically advanced IT certification by CertMag.

The Skills of a CCIE Engineer
CCIE certification identifies engineers with the knowledge and background to succeed in the most challenging assignments in networking. The CCIE tests administered by Cisco are regularly revised to grow along with the industry, focusing on contemporary environments and practical problems. The CCIE credential is valid for two years, and to keep it current engineers must take a Cisco renewal exam. This ensures that CCIE engineers do not become stale or too specialized in order that they can provide the latest solutions to a broad range of problems associated with the most current networking products and technology.

CCIEs are an elite group of consultants. Below 3% of all Cisco accredited professionals achieve the CCIE certification, a tiny minority of IT workers in the industry. By 2010, about 5,000 CCIEs were registered in the US. Progent retains the services of around 12 CCIEs on its phone-support and on-site network support group, which is an extraordinarily large number for a publicly accessible computer support firm.

CCIEs can resolve the most difficult problems encountered in network design, deployment, management, security, and repair. CCIEs operate closely with Cisco's internal engineers in isolating problems with IOS Software network management tools and coming up with workarounds or installing software updates to fix problems. CCIEs are an excellent value since their deep experience allows them to solve seemingly intractable problems rapidly. In many instances, less seasoned consultants can burn up hours or days struggling with a task that a certified CCIE can solve in just minutes.

The majority of Progent CCIEs are not only expert at Cisco technologies, but have multiple advanced technical certifications including Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or CISA. This permits Progent to provide comprehensive services that incorporate a broad array of technologies without requiring needless expenses and interruptions managing too many specialists.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and so their help is not easily accessible to small businesses. Progent is one of the rare service firms that makes CCIEs accessible to assist small and mid-size companies. Also, Progent can provide quick contact with a CCIE online so that you can receive timely help for urgent network issues that are impacting worker efficiency but are beyond the experience of your ordinary IT maintenance resources. Progent's CCIE engineers can connect to your environment using the latest remote troubleshooting technology in order to perform fast and affordable analysis and repair of critical network trouble. To find out how to get in touch with a Progent CCIE for timely help with your network, go to Progent's Remote Support.

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