CCIE Certified Professional HelpProgent's organizational structure is geared towards making top network support talent accessible quickly and affordably. Progent is a leader in the network support industry for the ability to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network engineers who qualify for this prestigious certification by passing strenuous testing by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced certification for network professionals, and indicates an individual's networking skills at the expert level. Candidates who pass the two mandatory tests, one written and the other in a lab environment, receive a CCIE credential from Cisco. Becoming a CCIE typically takes a minimum of three years of real-world seasoning designing, deploying, operating, and troubleshooting complex Cisco networks. Qualifying for a CCIE credential also requires a familiarity with Cisco devices and Cisco networking solutions, broad knowledge of Local and Wide Area Network mechanisms, and an in-depth understanding of the protocols used on appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most technically advanced IT certification by CertMag.

The Capabilities of a Cisco CCIE Engineer
CCIE credential recognizes experts with the skills and experience to succeed in the most difficult assignments in networking. The CCIE tests given by Cisco are continually updated to grow along with the industry, concentrating on current technologies and real-world problems. The CCIE credential is active for two years, and to keep it current consultants need to take a Cisco recertification test. This guarantees that CCIEs do not get out of date or too focused in order that they can provide the most advanced solutions to the widest range of problems associated with the most current connectivity technology.

CCIEs are a highly-select group of consultants. Less than 3% of all Cisco accredited professionals make it to the CCIE level, a small minority of IT workers worldwide. By 2010, about 5,000 Cisco Certified Internetwork Experts were located in the United States. Progent offers the services of about 12 CCIE-certified engineers on its phone-support and on-site IT support team, which is an exceptionally large number for a publicly accessible small business IT service firm.

CCIEs can handle the most complex problems encountered in network planning, deployment, management, security, and troubleshooting. CCIEs work on a privileged basis with Cisco's in-house engineers in identifying problems with IOS Software network management tools and developing alternate approaches or obtaining software patches to correct problems. CCIEs are an exceptional value since their depth of expertise enables them to fix seemingly intractable problems quickly. In many cases, less seasoned engineers can burn up hours or days struggling with a task that an experienced CCIE can solve in just a few minutes.

Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of recognized technical certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISSP or CISA. This allows Progent to offer end-to-end services that address a broad range of technologies without requiring extra costs and delays managing too many specialists.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and so their services are not readily available to small businesses. Progent is one of the few support organizations that makes CCIEs accessible to help small and medium sized companies. In addition, Progent offers fast access to a CCIE-certified consultant by phone so that you can get timely support for complex network problems that are hurting business productivity but are beyond the experience of your local network support personnel. Progent's CCIE consultants can tie into your network using sophisticated remote troubleshooting technology in order to perform fast and affordable analysis and remediation of urgent system trouble. To find out how to get in touch with a Progent CCIE for fast assistance with your IT infrastructure, visit Progent's Online Support.

For more information about Progent's engineering help for Cisco technology, pick a subject:

If you wish to get in touch with Progent about professional help for Cisco products, call 1-800-993-9400 or go to Contact Progent.



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