CCIE Consulting and Support ServicesProgent's organization is optimized to make top network support skills accessible quickly and affordably. Progent is unmatched in the network support arena for being able to offer easy, rapid, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite network professionals who earn this prestigious certification only after strenuous examination by Cisco.

CCIE is the premier recognition for networking engineers, and indicates a person's technical skills at the expert level. Candidates who succeed in both of the mandatory tests, one written and one in a hands-on lab environment, are awarded a CCIE certificate from Cisco. CCIE certification typically takes a minimum of three years of practical experience architecting, implementing, managing, and troubleshooting complex Cisco environments. Qualifying for a CCIE certificate also requires a familiarity with Cisco devices and network software, extensive understanding of LAN and WAN mechanisms, and a detailed understanding of the network protocols used on routers, switches, bridges, and security devices. The prestigious CCIE certification has been voted the most technically advanced information technology certification by CertMag.

The Skills of a CCIE Consultant
The CCIE credential identifies engineers with the skills and experience to succeed in the most difficult tasks in networking. The CCIE exams administered by Cisco are continually updated to grow along with the state of the art, concentrating on current environments and practical problems. The CCIE credential is valid for two years, and to keep it current engineers have to pass a Cisco renewal test. This guarantees that CCIE engineers don't get stale or overly focused so that they can offer the latest solutions to a broad array of challenges associated with the most current networking products and technology.

CCIEs are a highly-select class of consultants. Less than 3% of all Cisco certified individuals qualify for the CCIE credential, a small fraction of IT workers worldwide. By 2010, about 5,000 Cisco Certified Internetwork Experts were estimated to be in the US. Progent retains the skills of around 12 CCIE-certified engineers on its phone-support and on-site network support group, which is an extraordinarily high number for a publicly accessible network service firm.

CCIEs can resolve the most complex problems associated with network design, integration, management, security, and troubleshooting. CCIEs operate with the highest priority with Cisco's in-house engineers in isolating problems with Cisco IOS Software network management tools and coming up with workarounds or obtaining software updates to resolve problems. CCIEs are an exceptional value because their depth of experience enables them to solve complex problems quickly. In many cases, less qualified engineers can spend hours or days wrestling with a task that a certified CCIE can resolve in minutes.

Most Progent CCIEs are not only experienced with Cisco technologies, but also have multiple advanced industry certifications such as Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISSP or CISM. This allows Progent to provide complete services that incorporate a broad array of IT products without incurring needless expenses and interruptions orchestrating too many specialists.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide Internet providers, and so their services are not readily accessible to small businesses. Progent is one of the rare consulting organizations that makes CCIEs available to support small and mid-size companies. Also, Progent can provide fast access to a CCIE-certified consultant online so that you can get immediate help for complex network problems that are hurting worker efficiency but are outside the scope of your ordinary network maintenance resources. Progent's CCIE consultants can connect to your environment using the latest on-line troubleshooting technology in order to perform fast and affordable analysis and remediation of urgent system trouble. To learn how to talk to a Progent CCIE for fast help with your IT infrastructure, go to Progent's Online Support Services.

To find out more information concerning Progent's engineering help for Cisco solutions, pick a subject:

In order to contact Progent about professional support for Cisco technology, call 1-800-993-9400 or see Contact Progent.



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