Cisco Certified Network Consulting and Support

Progent's organization is designed to make the best network support talent available on short notice and affordably. Progent is a leader in the network support arena for the ability to provide easy, quick, and budget-friendly access to Cisco CCIEs. CCIEs are sought-after networking engineers who qualify for this rare certification only after intense testing by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced certification for network engineers, and indicates an individual's technical skills at the expert level. Candidates who pass the two required tests, one written and the other in a lab setting, receive a CCIE certificate from Cisco. CCIE certification usually requires at least three years of real-world seasoning designing, implementing, managing, and repairing sophisticated Cisco environments. Earning a CCIE certificate also demands experience with Cisco hardware and Cisco networking solutions, extensive knowledge of Local Area Network and Wide Area Network mechanisms, and a detailed familiarity with the protocols associated with routers, switches, bridges, and firewalls. The prestigious CCIE credential has been voted the most technically advanced IT certification by CertMag.

The Skills of a CCIE Consultant
The CCIE certification recognizes engineers with the knowledge and experience to handle the most difficult assignments in networking. The CCIE tests administered by Cisco are regularly revised to evolve with the state of the art, concentrating on contemporary environments and practical applications. The CCIE credential is active for two years, and to keep it current consultants need to take a Cisco renewal test. This ensures that CCIEs do not become out of date or overly specialized in order that they can provide the latest solutions to the widest array of challenges involving the most advanced network and security products and technology.

CCIEs are a highly-select group of consultants. Below 3% of all Cisco qualified professionals achieve the CCIE credential, a small minority of IT professionals in the industry. By 2010, about 5,000 CCIEs were estimated to be in the United States. Progent offers the skills of around 12 CCIEs on its remote and on-site IT consulting team, which is an exceptionally high number for an independent small business IT support organization.

CCIEs can resolve even the most complex issues involving network design, deployment, administration, protection, and repair. CCIEs work closely with Cisco's internal engineers in identifying problems with Cisco IOS Software network administration utilities and coming up with alternate approaches or obtaining software patches to fix problems. CCIEs are an exceptional value because their deep experience allows them to solve complex problems quickly. In common cases, less qualified consultants can spend many hours or days struggling with a task that a certified CCIE can resolve in just minutes.

The majority of Progent CCIEs are not only experienced with Cisco technologies, but also have a variety of advanced technical certifications such as Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISSP or CISM. This allows Progent to provide end-to-end services that incorporate a wide array of technologies without requiring needless costs and delays managing multiple consultants.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their help is not readily available to small businesses. Progent is among the few support firms that makes CCIEs accessible to help small and mid-size companies. Also, Progent can provide quick contact with a CCIE by phone so that you can receive immediate help for urgent network issues that are hurting business efficiency but are outside the experience of your local IT support resources. Progent's CCIE engineers can tie into your network by means of state-of-the-art remote troubleshooting technology in order to provide quick and economical diagnosis and remediation of urgent system problems. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's Online Support.

To see additional information about Progent's professional assistance for Cisco products, pick a subject:

• Overview of Progent's Cisco Network Support
• Cisco Firepower Series Firewalls: Integration and Management Expertise
• ASA 5500-X Firewalls with Firepower Services: Setup and Troubleshooting Services
• ASA 5500 Firewalls Engineering Help
• PIX 500 Firewall Consulting Help
• Cisco Routers Configuration and Troubleshooting Expertise
• Cisco Wireless Consulting Expertise
• Aironet Access Points Engineering Help
• Cisco Small Business Wireless Access Points System Design Support
• Cisco Wireless Controllers Consultants
• Meraki Wireless APs Engineering Expertise
• Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
• Cisco VoIP Phones and IP Video Desktop Phones Consulting and Wireless IP Phone Integration
• Cisco Jabber and Management Expertise
• Catalyst Switches Deployment Expertise
• Nexus Switches Support and Troubleshooting Expertise
• Meraki MS Switches Consulting and Support Expertise
• Cisco Security and VPN Consulting Services
• SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Expertise
• Design Expertise for Cisco-based Datacenters and Colocation Centers
• Infrastructure Design Services for ISPs
• Remote Management Technologies for Cisco-based Environments

To ask Progent about professional support for Cisco products, call 1-800-993-9400 or visit Contact Progent.