CCIE Certified SupportProgent's organizational structure is geared towards making the best information technology talent available on short notice and economically. Progent is a leader in the network support industry for being able to offer convenient, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this prestigious certification by passing strenuous examination by Cisco.

CCIE is the top certification for networking professionals, and indicates a person's technical knowledge at the master level. Individuals who pass the two required exams, one written and one in a lab environment, receive a CCIE certificate from Cisco. CCIE certification usually takes a minimum of three years of real-world experience architecting, deploying, managing, and repairing sophisticated Cisco environments. Qualifying for a CCIE certificate also demands experience with Cisco devices and network software, extensive knowledge of Local and Wide Area Network mechanisms, and a detailed familiarity with the network protocols used on appliances such as routers, switches, bridges, and firewalls. The prestigious CCIE credential has been voted the most technically advanced IT certification by CertMag.

The Skills of a Cisco CCIE Engineer
The CCIE credential recognizes engineers with the knowledge and background to succeed in the most difficult tasks in networking. The CCIE exams administered by Cisco are continually revised to evolve along with the industry, concentrating on current environments and real-world applications. The CCIE credential is active for two years, and to keep it current consultants have to take a Cisco recertification exam. This ensures that CCIEs don't become out of date or overly focused in order that they can provide the latest approaches to the widest array of challenges involving the most current connectivity products and technology.

CCIEs are an elite group of engineers. Below 3% of all Cisco qualified professionals qualify for the CCIE certification, a small fraction of information technology professionals worldwide. By 2010, approximately 5,000 CCIEs were estimated to be in the United States. Progent offers the skills of around a dozen CCIEs on its phone-support and on-site IT support team, which represents an extraordinarily large number for an independent computer service company.

CCIEs can resolve the most complex problems involving network planning, integration, management, security, and troubleshooting. CCIEs operate closely with Cisco's internal support staff in isolating anomalies with Cisco IOS Software network administration utilities and developing workarounds or installing software updates to fix problems. CCIEs represent an exceptional value since their depth of experience enables them to resolve complex problems rapidly. In common cases, less seasoned engineers can burn up hours or days struggling with a task that a certified CCIE can solve in just minutes.

The majority of Progent CCIEs are not only experienced with Cisco products, but also have a variety of recognized technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISA or CISM. This permits Progent to provide end-to-end solutions that incorporate a wide array of technologies without incurring needless expenses and interruptions orchestrating too many consultants.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and so their help is not easily available to small businesses. Progent is one of the rare support providers that makes CCIEs accessible to assist small and mid-size businesses. In addition, Progent can provide fast access to a CCIE-certified consultant online so that you can receive immediate help for urgent network issues that are impacting worker efficiency but are outside the experience of your ordinary network maintenance personnel. Progent's CCIE support experts can tie into your environment using secure remote support tools in order to perform quick and affordable analysis and repair of critical network problems. To learn how to contact a Progent CCIE for fast help with your IT infrastructure, go to Progent's Online Support Services.

To learn more details about Progent's professional expertise for Cisco technology, choose a topic:

To contact Progent about technical assistance for Cisco products, call 1-800-993-9400 or visit Contact Progent.

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