Cisco Certified Expert Network Consulting and Support
CCIE premier Engineers
Deliver the Industry's Best Service
Progent's organizational structure is optimized to make top IT skills accessible quickly and for a reasonable cost. Progent is a leader in the IT consulting arena for being able to offer easy, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who qualify for this rare certification only after intense testing by Cisco.
CCIE (Cisco Certified Internetwork Expert) is the top certification for networking engineers, and indicates a person's technical skills at the expert level. Candidates who pass both of the mandatory tests, one written and one in a hands-on lab setting, receive a CCIE certificate from Cisco. Becoming a CCIE typically takes at least three years of real-world experience designing, deploying, managing, and troubleshooting large-scale Cisco networks. Qualifying for a CCIE certificate also demands a familiarity with Cisco devices and Cisco networking software, broad knowledge of LAN and WAN mechanisms, and a detailed familiarity with the protocols used on appliances such as routers, switches, bridges, and security devices. The prestigious CCIE certification has been voted the most advanced IT certification by CertMag.
The Capabilities of a CCIE Engineer
Cisco's CCIE certification recognizes engineers with the skills and background to handle the most difficult assignments in networking. The CCIE tests administered by Cisco are continually updated to evolve with network technology, concentrating on contemporary environments and practical problems. The CCIE credential is valid for two years, and to renew it engineers have to take a Cisco recertification test. This ensures that CCIE engineers don't get out of date or overly specialized so that they can provide the most advanced solutions to a broad array of problems involving the most current network and security products and technology.
CCIEs are a select class of consultants. Below 3% of all Cisco accredited individuals make it to the CCIE level, a small fraction of information technology workers worldwide. By 2010, approximately 5,000 CCIEs were located in the US. Progent retains the skills of about a dozen CCIE-certified engineers on its phone-support and on-site IT support group, which represents an extraordinarily large number for a publicly accessible network service firm.
CCIEs can handle the most difficult problems involving network design, integration, management, security, and repair. CCIEs work closely with Cisco's in-house engineers in isolating anomalies with Cisco IOS Software network administration tools and coming up with workarounds or obtaining software updates to resolve problems. CCIEs represent an exceptional value since their deep experience allows them to resolve seemingly intractable problems quickly. In common cases, less seasoned engineers can burn up hours or even days wrestling with a task that an experienced CCIE can solve in minutes.
The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but have multiple recognized industry certifications such as Microsoft MCSE, and an important security credential such as CISSP or CISA. This allows Progent to offer end-to-end solutions that address a wide range of IT products without incurring needless costs and delays managing too many consultants.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their help is not easily available to the general public. Progent is one of the rare support providers that makes CCIEs available to support small and mid-size companies. In addition, Progent offers fast contact with a CCIE by phone so that you can get timely help for urgent network issues that are hurting business productivity but are outside the scope of your ordinary IT support personnel. Progent's CCIE consultants can connect to your environment using state-of-the-art on-line troubleshooting technology in order to perform fast and economical analysis and remediation of urgent network problems. To find out how to talk to a Progent CCIE for fast assistance with your IT infrastructure, go to Progent's Remote Support.
For additional details concerning Progent's professional support for Cisco technology, choose a topic:
- Overview of Progent's Cisco Engineering Services
- Cisco Firepower Firewalls: Integration and Troubleshooting Support
- Cisco ASA 5500-X Firewall with Firepower: Setup and Troubleshooting Expertise
- Cisco ASA 5500 Firewalls Management Services
- Cisco PIX Series Firewall Troubleshooting Help
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Network Design Help
- Aironet Wireless APs Deployment Help
- Cisco Small Business 100, 300 and 500 Wireless APs System Design Services
- Catalyst 802.11ax Wi-Fi 6/6E APs Planning, Deployment and Troubleshooting Expertise
- Cisco WiFi Controllers Support Services
- Meraki APs Design Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting and Wireless IP Phone Solutions
- Cisco Jabber Integration Services
- Cisco Catalyst Switches Configuration and Maintenance Services
- Nexus Switches Configuration and Maintenance Expertise
- Meraki Switches Support and Troubleshooting Expertise
- Cisco VPN and Network Security Consulting Expertise
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
- Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce
- Infrastructure Design for Cisco-based Datacenters and Colocation Centers
- Network Design Expertise for Internet Service Providers
- Centralized Management Solutions for Cisco-powered Environments
In order to ask Progent about engineering expertise for Cisco products, phone
An index of content::
Outsourcing Microsoft 365 Deployment Readiness
Online Support Microsoft 365 IDFix
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have specific Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Internet Security and Acceleration Server Computer Consulting
ISA 2004 Onsite Technical Support
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to design, install, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business needs.
Network Consultants CUBE
Unity Information Technology Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the center of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified CM Express offer a location-independent IP-PBX by integrating tightly with unified messaging applications such as Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and on-premises expertise to help organizations of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Small-Medium Business Tech Consultants
After Hours Mid-size Business Support Firms
Progent offers network support for medium size businesses who have 100 to 250 system clients. The mid-size company or work group has typically been an underserved part of the market for IT consulting expertise. The overhead and service delivery models of major third-party service organizations make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an IT network whose complexity and capability are often similar to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and proactive network monitoring, significantly lowers the IT maintenance costs of an SMB while offering the mid-size company with enterprise-level support from certified, world-class experts knowledgeable in a wide range of small business network solutions. If your mid-sized company or small business is looking for levels of IT support needed by a medium size office without budgeting enterprise costs, contact Progent.
Maze ransomware hot line Consult
Best Snatch ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Private Cloud Hosting for Virtual Data Centers Professionals
Private Clouds for Small Businesses Consultants
Progent's private cloud hosting service allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can use Progent's private cloud hosting service to avoid major capital costs for the acquisition, maintenance, and operation of computer equipment and data center facilities while benefiting world-class levels of network reliability and security.
Microsoft Certified Professional Remote Monitoring and Reporting
Open Now Support and Setup Microsoft Operations Manager
Mid-sized businesses can derive all the benefits of System Center Operations Manager and have quick availability of Progent's Microsoft and Cisco Premier Certified network support experts. With Progent's affordably priced network service packages, medium-size businesses can choose a basic co-sourcing service program built around System Center Operations Manager with network monitoring, proactive alerts, comprehensive system analysis, Help Desk Call Center, and online service. For businesses with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer mid-size company networks world-class availability, protection and productivity.
Fault Tolerant ISP Remote Support
High-Availability Internet Network Online Help
Progent's Cisco-authorized IT engineers can show you how to create an economical, 24x7 Internet connection solution that can deliver non-stop Internet access through a wide range of high availability Internet access products and services including high availability BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the latest techniques for 24x7 Internet connections to build an economical, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet connections.
Email White Lists Consultant
Email Polymorphic Virus Protection Technology Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
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