Cisco CCIE SupportProgent's organization is optimized to make top network support skills available quickly and for a reasonable cost. Progent is unmatched in the IT consulting arena for being able to offer convenient, rapid, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious certification by passing intense examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the premier recognition for networking consultants, and certifies a person's technical knowledge at the master level. Individuals who pass both of the mandatory tests, one written and the other in a hands-on lab environment, are awarded a CCIE credential from Cisco. CCIE certification usually requires a minimum of three years of practical seasoning architecting, deploying, managing, and troubleshooting complex Cisco networks. Qualifying for a CCIE certificate also requires experience with Cisco hardware and Cisco networking software, broad understanding of LAN and WAN mechanisms, and an in-depth understanding of the protocols associated with routers, switches, bridges, and security devices. The prestigious CCIE certification has been voted the most technically advanced IT credential by CertMag.

The Capabilities of a CCIE Engineer
CCIE certification identifies consultants with the skills and experience to handle the most challenging assignments in their field. The CCIE tests given by Cisco are continually updated to evolve with the state of the art, focusing on contemporary technologies and real-world applications. The CCIE credential is active for two years, and to keep it current holders have to pass a Cisco renewal test. This ensures that CCIEs don't get stale or too focused so that they can provide the latest solutions to the widest range of challenges associated with the most advanced connectivity products and technology.

CCIEs are a select class of consultants. Below 3% of all Cisco qualified individuals qualify for the CCIE certification, a small minority of IT professionals in the industry. By 2010, around 5,000 CCIEs were located in the United States. Progent retains the services of around 12 CCIEs on its remote and on-site IT support group, which represents an exceptionally high number for an independent small business IT support firm.

CCIEs can handle even the most challenging issues related to network design, integration, administration, security, and troubleshooting. CCIEs operate closely with Cisco's in-house support staff in isolating problems with IOS Software network management tools and developing alternate approaches or obtaining software updates to fix problems. CCIEs represent an exceptional value because their depth of experience allows them to resolve seemingly intractable problems rapidly. In many cases, less qualified consultants can spend many hours or days struggling with a task that an experienced CCIE can solve in a few minutes.

Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of recognized industry certifications such as Microsoft MCSE, and a major security certification such as CISA or CISM. This allows Progent to offer complete services that incorporate a wide array of technologies without incurring needless costs and delays orchestrating multiple specialists.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or national Internet providers, and so their help is not readily available to small businesses. Progent is one of the rare consulting firms that makes CCIEs available to assist small and mid-size businesses. In addition, Progent offers fast contact with a CCIE by phone so that you can get immediate support for urgent network issues that are hurting worker productivity but are outside the scope of your local IT support providers. Progent's CCIE support experts can tie into your network via secure remote support technology in order to provide fast and affordable analysis and repair of urgent system trouble. To learn how to get in touch with a Progent CCIE for fast assistance with your network, go to Progent's Online Support Services.

To find out more information concerning Progent's professional support for Cisco networking products, pick a topic:

In order to ask Progent about professional support for Cisco networking, call 1-800-993-9400 or go to Contact Progent.



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