CCIE EngineersProgent's operational structure is geared towards making top IT talent accessible on short notice and economically. Progent is a leader in the network support arena for the ability to offer convenient, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this prestigious certification only after intense testing by Cisco.

CCIE is the top recognition for networking professionals, and indicates an individual's technical skills at the master level. Individuals who succeed in both of the mandatory exams, one written and the other in a hands-on lab environment, are awarded a CCIE certificate from Cisco. CCIE certification usually requires a minimum of three years of practical experience designing, deploying, operating, and repairing large-scale Cisco networks. Earning a CCIE certificate also requires a familiarity with Cisco hardware and network solutions, extensive knowledge of LAN/WAN technologies, and an in-depth familiarity with the network protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most advanced IT certification by CertMag.

The Skills of a CCIE Engineer
Cisco's CCIE certification recognizes engineers with the skills and experience to succeed in the most difficult tasks in networking. The CCIE exams given by Cisco are continually revised to evolve with the state of the art, concentrating on contemporary environments and real-world applications. The CCIE credential is active for two years, and to renew it holders need to take a Cisco renewal test. This guarantees that CCIEs do not get out of date or too specialized in order that they can provide the latest approaches to the widest range of challenges associated with the most advanced networking products and technology.

CCIEs are an elite class of engineers. Less than 3% of all Cisco accredited professionals qualify for the CCIE certification, a small minority of IT workers worldwide. By 2010, about 5,000 Cisco Certified Internetwork Experts were registered in the United States. Progent retains the skills of about a dozen CCIE-certified engineers on its phone-support and on-site IT consulting team, which is an exceptionally high number for a publicly accessible network service company.

CCIEs can handle even the most complex issues involving network design, integration, management, security, and repair. CCIEs operate on a privileged basis with Cisco's internal engineers in identifying anomalies with IOS Software network administration utilities and coming up with workarounds or installing software updates to fix problems. CCIEs represent an excellent value since their deep experience enables them to resolve complex problems rapidly. In many cases, less seasoned engineers can spend many hours or even days wrestling with a problem that an experienced CCIE can resolve in just minutes.

Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple advanced technical credentials such as Microsoft MCSE, and a major security credential such as CISA or CISM. This permits Progent to offer end-to-end solutions that address a broad range of technologies without requiring needless expenses and delays managing too many specialists.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and so their skills are not easily accessible to small businesses. Progent is one of the few consulting providers that makes CCIEs accessible to support small and medium sized companies. In addition, Progent offers fast contact with a CCIE by phone so that you can receive immediate help for complex network problems that are impacting business productivity but are beyond the scope of your local IT support providers. Progent's CCIE engineers can tie into your environment using sophisticated on-line troubleshooting tools in order to provide quick and affordable analysis and remediation of urgent system trouble. To learn how to talk to a Progent CCIE for fast assistance with your IT infrastructure, visit Progent's Remote Support.

For more information concerning Progent's engineering support for Cisco solutions, select a topic:

To contact Progent about professional help for Cisco networking, call 1-800-993-9400 or visit Contact Progent.



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