Cisco Network Consulting
Progent's CCIE premier Specialists
Provide Top-level Service
Progent's organization is geared towards making top information technology skills available quickly and economically. Progent is a leader in the network support arena for the ability to offer easy, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who earn this rare certification by passing intense testing by Cisco.
CCIE is the top recognition for networking engineers, and indicates an individual's networking knowledge at the expert level. Candidates who pass both of the required exams, one written and one in a hands-on lab setting, receive a CCIE credential from Cisco. CCIE certification typically requires a minimum of three years of real-world seasoning designing, implementing, operating, and repairing sophisticated Cisco networks. Qualifying for a CCIE credential also demands a familiarity with Cisco hardware and network software, broad knowledge of LAN and WAN technologies, and an in-depth familiarity with the network protocols used on appliances such as routers, switches, bridges, and firewalls. The elite CCIE credential has been recognized as the most advanced IT credential by CertMag.
The Skills of a Cisco CCIE Engineer
The CCIE credential identifies consultants with the knowledge and background to succeed in the most difficult assignments in their field. The CCIE tests administered by Cisco are regularly updated to evolve with the industry, focusing on current environments and real-world applications. The CCIE credential is active for two years, and to renew it engineers must pass a Cisco renewal exam. This ensures that CCIE engineers do not get out of date or overly specialized so that they can offer the most advanced approaches to a broad range of challenges associated with the most current networking products and technology.
CCIEs are a highly-select class of consultants. Below 3% of all Cisco accredited professionals make it to the CCIE certification, a small minority of information technology professionals in the industry. In 2010, about 5,000 CCIEs were estimated to be in the United States. Progent offers the services of around a dozen CCIE-certified engineers on its remote and on-site IT support group, which represents an exceptionally high number for an independent computer service company.
CCIEs can resolve even the most complex problems encountered in network planning, deployment, management, protection, and troubleshooting. CCIEs operate with the highest priority with Cisco's in-house support staff in identifying anomalies with IOS Software network management tools and developing workarounds or obtaining software updates to fix problems. CCIEs are an exceptional value since their deep experience enables them to resolve complex problems rapidly. In many instances, less seasoned consultants can spend many hours or even days wrestling with a task that a certified CCIE can solve in minutes.
Most Progent CCIEs are not only experienced with Cisco technologies, but also have multiple recognized technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISSP or CISA. This permits Progent to provide comprehensive services that address a broad range of technologies without requiring extra expenses and interruptions managing multiple consultants.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and so their help is not easily available to the general public. Progent is among the rare service firms that makes CCIEs accessible to support small and mid-size companies. In addition, Progent can provide fast access to a CCIE-certified consultant by phone so that you can get timely help for urgent network issues that are impacting business efficiency but are outside the experience of your local network support resources. Progent's CCIE consultants can connect to your network via sophisticated on-line troubleshooting technology in order to perform quick and affordable analysis and repair of critical network trouble. To learn how to get in touch with a Progent CCIE for timely help with your IT infrastructure, go to Progent's Online Support.
To learn additional details concerning Progent's professional expertise for Cisco technology, choose a topic:
- Introduction to Cisco Consulting Services
- Cisco Firepower Firewalls: Configuration and Management Services
- ASA 5500-X Series Firewall with Cisco Firepower Services: Setup and Management Services
- ASA 5500 Firewalls Consulting Services
- PIX Firewall Upgrade. Migration Expertise
- Cisco Routers Engineering Services
- Cisco Wireless Network Design Support
- Aironet Wireless Access Points Design Help
- Cisco Small Business 100, 300 and 500 Wireless Access Points Consulting Expertise
- Cisco Catalyst Wi-Fi 6/6E APs Planning, Configuration and Debugging Consulting
- Cisco WiFi Controllers Experts
- Cisco Meraki APs Engineering Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP Phones and IP Video Desktop Phones Consulting Services and Wireless VoIP Phone Integration
- Cisco Jabber and Management Expertise
- Cisco Catalyst Switches Configuration and Maintenance Services
- Cisco Nexus Switches Support and Troubleshooting Expertise
- Cisco Meraki MS Switches Deployment Services
- Cisco Security and VPN Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for Telecommuters
- Design Solutions for Cisco-based Datacenters and Colocation Centers
- Network Design Services for Service Providers
- Centralized Cloud-based and Hybrid Management Technologies for Cisco-powered Infrastructure
If you wish to ask Progent about technical assistance for Cisco products, call
An index of content::
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ProSight Reporting Network Infrastructure Monitoring Technical Support
ProSight Reporting is a growing family of real-time reporting tools created to integrate with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Load Balance Support and Setup
Fault Tolerant Network IT Consultant
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience assisting small and mid-size businesses to reduce network downtime by offering affordable online consulting support for disaster recovery/business continuity planning, high-availability network architecture, backup/restore solutions, and transparent system maintenance. Progent's business continuity experts can help you to develop and test an efficient business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery specialists can help you to design, deploy, and manage fault-tolerant technologies including non-stop Internet access, virtualized servers, fail-over clustering, load balancing, transparent online backup, and geographically dispersed hot backup centers.
Progent Management Server Setup
Progent Management Small Business IT Consultant
Progent's management team includes industry veterans with decades of experience delivering network consulting services, troubleshooting, and long-term IT planning to businesses ranging from small offices to global enterprises. Great support calls for great people, and Progent has put together a management staff able to provide businesses with the top service value in the industry.
Fortinet Firewall URL Filtering Online Help
24x7x365 Fortinet 600 Series Firewalls Professional
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet security appliances to protect your digital resources at the enterprise perimeter, within the data center core, at branches, and in the cloud.
WatchGuard Firebox M470 Firewall Protect
24/7 WatchGuard Firebox M4600 Firewall Security Consulting
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Online Help Microsoft Exchange 2016 Upgrade Planning
Microsoft Exchange 2016 Upgrade Onsite Technical Support
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Automatic Network Topology Diagrams Computer Consultants
Setup and Support ProSight Remote Infrastructure Management
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and debug their networking appliances like switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating appliances that require critical updates, or identifying the cause of performance bottlenecks.
SentinelOne EDR Consultants
SentinelOne Singularity Complete Reseller Computer Consultant
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to provide comprehensive endpoint detection and response.
Microsoft Solutions Framework Project Methodology Network Installations
Problem Escalation Through Teamwork Computer Systems Consulting
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, in the trenches of network service, executing a wide variety of IT projects for an extensive mix of customers. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This guarantees that you get not just world-class technical help, but also a consultant with field-tested methods for applying computer knowledge to fix actual network problems rapidly.
Ubiquiti WiFi management Consultancy
Ubiquiti UniFi access point Consulting
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, VoIP phones, and cameras. Progent can provide the expertise of veteran Wi-Fi professionals who can assist your organization to assess the benefits of Ubiquiti's UniFi products for your business and assist you to design, install, manage, and troubleshoot your UniFi solution.
Co-managed Helpdesk Costs Online Help
Support Desk Sharing Cost Savings Support Outsourcing
Progent's Help Desk management and co-management service programs help companies to cut costs and increase productivity.
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