Progent's organizational structure is geared towards making the best information technology talent accessible quickly and economically. Progent is a leader in the network support industry for the ability to offer easy, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking professionals who qualify for this rare certification by passing intense testing by Cisco.
CCIE is the most advanced certification for networking consultants, and certifies a person's technical knowledge at the master level. Individuals who pass the two mandatory exams, one written and one in a lab environment, receive a CCIE certificate from Cisco. Becoming a CCIE usually takes at least three years of real-world experience architecting, deploying, managing, and repairing sophisticated Cisco networks. Earning a CCIE certificate also requires experience with Cisco hardware and network solutions, broad knowledge of LAN/WAN technologies, and an in-depth familiarity with the protocols used on routers, switches, bridges, and firewalls. The prestigious CCIE certification has been recognized as the most technically advanced information technology credential by CertMag.
The Capabilities of a CCIE Engineer
The CCIE certification recognizes experts with the skills and background to succeed in the most difficult assignments in their field. The CCIE tests administered by Cisco are regularly updated to grow with network technology, focusing on current environments and real-world problems. The CCIE certification is active for two years, and to renew it consultants must pass a Cisco recertification test. This guarantees that CCIE engineers do not get stale or too specialized in order that they can offer the latest solutions to a broad range of problems associated with the most advanced networking technology.
CCIEs are a select class of consultants. Less than 3% of all Cisco accredited individuals make it to the CCIE credential, a small minority of IT professionals in the industry. In 2010, approximately 5,000 Cisco Certified Internetwork Experts were estimated to be in the US. Progent offers the services of about a dozen CCIE-certified engineers on its phone-support and on-site IT consulting team, which is an extraordinarily high number for a publicly accessible network support organization.
CCIEs can handle even the most complex problems involving network design, integration, management, protection, and repair. CCIEs work with the highest priority with Cisco's internal engineers in isolating problems with Cisco IOS Software network administration tools and developing alternate approaches or installing software patches to correct problems. CCIEs represent an excellent value since their deep expertise enables them to fix seemingly intractable problems quickly. In many instances, less seasoned consultants can burn up hours or even days struggling with a problem that a certified CCIE can solve in a few minutes.
Most Progent CCIEs are not only experienced with Cisco products, but also have multiple advanced industry certifications including Microsoft MCSE, and a major security certification such as CISA or CISM. This allows Progent to offer complete services that incorporate a broad range of technologies without incurring extra expenses and delays managing multiple specialists.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national Internet providers, and so their services are not readily available to small businesses. Progent is one of the few support firms that makes CCIEs available to help small and medium sized businesses. In addition, Progent offers quick access to a CCIE-certified consultant online so that you can receive immediate help for complex network problems that are impacting worker efficiency but are outside the scope of your local network support providers. Progent's CCIE support experts can connect to your network by means of the latest on-line support technology in order to perform fast and affordable diagnosis and repair of critical network problems. To find out how to talk to a Progent CCIE for fast assistance with your IT infrastructure, go to Progent's Online Support.
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