CCIE Consulting and Support ServicesProgent's organizational structure is optimized to make top IT skills accessible on short notice and for a reasonable cost. Progent is unmatched in the IT consulting industry for being able to offer convenient, quick, and cost-effective access to Cisco CCIEs. CCIEs are elite networking engineers who earn this prestigious certification by passing intense testing by Cisco.

CCIE is the most advanced recognition for network consultants, and certifies a person's technical knowledge at the master level. Individuals who pass the two mandatory tests, one written and one in a hands-on lab environment, receive a CCIE certificate from Cisco. CCIE certification typically takes at least three years of real-world experience architecting, deploying, operating, and troubleshooting large-scale Cisco environments. Qualifying for a CCIE credential also requires a familiarity with Cisco hardware and network solutions, broad knowledge of LAN and WAN mechanisms, and a detailed familiarity with the network protocols used on appliances such as routers, switches, bridges, and security devices. The prestigious CCIE credential has been recognized as the most technically advanced IT certification by CertMag.

The Skills of a CCIE Engineer
CCIE credential identifies consultants with the skills and background to succeed in the most challenging assignments in networking. The CCIE exams administered by Cisco are regularly revised to evolve with network technology, focusing on current environments and real-world problems. The CCIE certification is valid for two years, and to renew it consultants have to take a Cisco recertification test. This ensures that CCIE engineers do not become out of date or too focused so that they can provide the latest solutions to the widest array of challenges associated with the most recent networking technology.

CCIEs are a highly-select class of engineers. Less than 3% of all Cisco certified professionals make it to the CCIE certification, a small minority of information technology professionals worldwide. By 2010, about 5,000 Cisco Certified Internetwork Experts were estimated to be in the US. Progent retains the services of about a dozen CCIEs on its remote and on-site IT consulting group, which is an extraordinarily large number for a publicly accessible computer service firm.

CCIEs can handle the most challenging problems associated with network design, integration, administration, security, and troubleshooting. CCIEs work with the highest priority with Cisco's in-house support staff in identifying anomalies with Cisco IOS Software network management tools and developing workarounds or obtaining software updates to resolve problems. CCIEs are an excellent value since their deep expertise enables them to solve complex problems rapidly. In many cases, less seasoned engineers can burn up many hours or even days wrestling with a task that an experienced CCIE can resolve in minutes.

The majority of Progent CCIEs are not only expert at Cisco technologies, but also have multiple recognized technical certifications such as Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISA. This allows Progent to offer end-to-end services that address a wide range of technologies without incurring extra expenses and delays managing multiple specialists.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide ISPs, and so their services are not readily accessible to small businesses. Progent is among the rare service organizations that makes CCIEs available to assist small and medium sized businesses. In addition, Progent can provide quick contact with a CCIE-certified consultant online so that you can get immediate help for urgent network problems that are impacting worker efficiency but are outside the scope of your ordinary IT support personnel. Progent's CCIE engineers can tie into your environment via secure on-line troubleshooting technology in order to perform fast and economical analysis and repair of critical system trouble. To find out how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's Online Support.

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If you wish to contact Progent about professional expertise for Cisco technology, phone 1-800-993-9400 or go to Contact Progent.

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