Cisco Network Consulting and Support
How CCIE certified Specialists
Provide the Industry's Best Help
Progent's organization is geared towards making the best IT skills accessible quickly and affordably. Progent is a leader in the IT consulting industry for being able to offer easy, rapid, and budget-friendly access to Cisco CCIEs. CCIEs are elite networking engineers who earn this prestigious certification by passing strenuous testing by Cisco.
CCIE (Cisco Certified Internetwork Expert) is the top certification for network engineers, and certifies an individual's networking knowledge at the master level. Individuals who succeed in both of the mandatory exams, one written and the other in a lab setting, are awarded a CCIE certificate from Cisco. CCIE certification typically requires a minimum of three years of practical seasoning designing, implementing, operating, and troubleshooting large-scale Cisco networks. Qualifying for a CCIE credential also demands experience with Cisco devices and network solutions, broad knowledge of Local and Wide Area Network technologies, and a detailed familiarity with the network protocols associated with routers, switches, bridges, and firewalls. The prestigious CCIE credential has been recognized as the most technically advanced IT certification by CertMag.
The Capabilities of a Cisco CCIE Engineer
CCIE credential recognizes consultants with the knowledge and background to handle the most challenging tasks in their field. The CCIE tests given by Cisco are continually revised to evolve with the state of the art, concentrating on current technologies and real-world problems. The CCIE credential is active for two years, and to renew it holders have to pass a Cisco renewal exam. This ensures that CCIEs do not become out of date or too specialized so that they can provide the latest solutions to the widest array of problems associated with the most advanced network and security products and technology.
CCIEs are a highly-select group of consultants. Less than 3% of all Cisco qualified professionals qualify for the CCIE level, a tiny minority of IT professionals worldwide. In 2010, approximately 5,000 CCIEs were located in the United States. Progent retains the services of about a dozen CCIEs on its remote and on-site IT support group, which represents an extraordinarily large number for an independent computer support organization.
CCIEs can resolve the most difficult issues encountered in network planning, deployment, management, protection, and troubleshooting. CCIEs operate with the highest priority with Cisco's internal support staff in isolating problems with Cisco IOS Software network management utilities and coming up with workarounds or obtaining software updates to fix problems. CCIEs are an exceptional value because their deep expertise allows them to solve complex problems rapidly. In many instances, less seasoned engineers can burn up hours or days wrestling with a problem that an experienced CCIE can resolve in just a few minutes.
The majority of Progent CCIEs are not only expert at Cisco technologies, but have multiple recognized technical certifications such as Microsoft MCSE, and an important network security credential such as CISA or CISM. This permits Progent to provide comprehensive services that address a wide range of IT products without incurring needless expenses and delays orchestrating too many consultants.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and so their skills are not easily available to small businesses. Progent is among the rare consulting organizations that makes CCIEs available to support small and medium sized businesses. In addition, Progent can provide quick contact with a CCIE-certified consultant online so that you can get immediate support for complex network issues that are impacting worker productivity but are beyond the scope of your local IT maintenance providers. Progent's CCIE engineers can tie into your environment by means of sophisticated on-line troubleshooting tools in order to provide fast and economical analysis and repair of urgent network problems. To learn how to contact a Progent CCIE for timely assistance with your network, visit Progent's Online Support Services.
To see additional details about Progent's professional support for Cisco technology, select a topic:
- Introduction to Progent's Cisco Engineering Services
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Support
- Cisco ASA 5500-X Firewalls with Firepower Services: Consulting and Management Services
- Cisco ASA 5500 Firewalls Engineering Assistance
- Cisco PIX 500 Firewall Maintenance Expertise
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Network Design Services
- Cisco Aironet Access Points Consulting Support
- Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Services
- Cisco Catalyst Wi-Fi 6/6E Wireless APs Planning, Configuration and Debugging Support
- Cisco Wireless Controllers Consulting
- Meraki Wireless APs Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless IP Phone Integration
- Cisco Jabber Consulting and Support Expertise
- Cisco Catalyst Switches Deployment Expertise
- Cisco Nexus Switches Support and Troubleshooting Services
- Meraki Switches Support and Troubleshooting Services
- Cisco VPN and Security Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication Services for Teleworkers
- Design and Support for Cisco-powered Datacenters and Colocation Centers
- Network Design Services for ISPs
- Centralized Cloud-based and Hybrid Network Management Solutions for Cisco-based Infrastructure
To ask Progent about engineering help for Cisco products, phone
An index of content::
Online Help System Center 2012 Data Protection Manager
After Hours SCDPM 2012 and Exchange DAGs Configuration
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging issues, or full project management support. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Sodinokibi ransomware hot line Consultant Services
ransomware system rebuild Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Cisco Certified Experts Consultants Enterprise hybrid cloud solutions
Enterprise hybrid cloud integration Professionals
Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that seamlessly combine physical resources as well as one or more public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of cloud integration support services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Support and Setup ProSight Reporting Remote Network Infrastructure Management
Network Consultant ProSight Reporting Infrastructure Monitoring
ProSight Reporting is an expanding suite of in-depth reporting utilities created to integrate with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Online Help Linux Network Monitoring
Consulting Services MRTG for Linux
Nagios and MRTG are powerful, license-free monitoring tools that operate with the Linux OS and can be used to analyze UNIX/Linux environments, MS Windows networks, or multi-OS networks where Linux and Microsoft Windows coexist. Nagios lets system managers to monitor system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you track the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's system monitoring experts can assist you to use both these programs to tune and repair your computer network.
Apple Mac Firewalls Cybersecurity Tech Services
Outsourcing Mac Security
Progent's CISM-certified security consultants can help you secure your Mac environment through professional support offerings such as performing security audits, clean up after virus and worm attacks, setting up firewalls, implementing secure remote and mobile connectivity, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific goals of your business information system.
ProSight Endpoint Security Setup and Support
SentinelOne Endpoint Security Consultancy
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based machine learning technology from SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the complete threat progression including blocking, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
Services Dynamics GP System Upgrade Planning
Summit County Ohio Consultancy Dynamics GP Update
Progent has supported Dynamics GP and Great Plains software for more than 20 years and Progent has delivered system integration, software development, training, and troubleshooting services since the platform's original release. Progent can provide advanced expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, test, and carry out a cost-effective migration from a a legacy version to the latest edition of Dynamics GP.
Exchange 2007 Server Specialists
Exchange Server 2007 Integration Services
Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Database Applications Services
Professionals Database Applications
Progent's Microsoft-certified database developers can provide businesses of any size online support for popular RDBMS products including MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, application architecture and coding, administration services, replication and synchronization solutions, storage management, performance optimization, migration, information security, backup/restore options, problem solving, and training.
Support and Setup Cisco Firesight Management
Cisco ASA Firepower Network Engineer
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management of advanced security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Services Microsoft Teams conference bridges
Services Microsoft Teams AD Federation Services
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Aironet 3700 Access Point Computer Consultants
Aironet 4800 Access Point Support Outsourcing
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or on-premises integration and debugging support to assist your organization to plan, configure, update, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office design, construction, and expected workloads.
Private Cloud Integration Consultancy
ProSight Hosting for Virtual Servers Services
Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive IT outsourcing alternative that enhances network dependability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and key business application servers supported within a secure and reliable facility on a high-performance, non-stop virtual machine configured and maintained by Progent's computer service experts.
Network Consultant ProSight Duo MFA
MFA and Single Sign-on (SSO) Online Support
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other personal devices.
Infor SyteLine CloudSuite Production Control Consultants
Infor SyteLine CloudSuite General Ledger Services
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over a quarter century of experience helping manufacturing and distribution companies to simplify supply chains and streamline key business processes in order to get products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises services that can range from occasional guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
Consulting Services Windows desktop virtualization
Citrix virtual desktops Professional
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop environment that maximizes the business impact of your information network; configure XenDesktop technology with your physical and virtual servers, user devices, and printers; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to follow best practices to manage XenDesktop effectively.
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