CCIE Certified SupportProgent's operational structure is optimized to make the best network support skills accessible on short notice and for a reasonable cost. Progent is a leader in the IT consulting arena for being able to offer easy, rapid, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this rare certification by passing strenuous testing by Cisco.

CCIE is the top recognition for network professionals, and certifies a person's technical skills at the master level. Individuals who pass the two mandatory tests, one written and one in a lab environment, receive a CCIE certificate from Cisco. Becoming a CCIE usually takes a minimum of three years of practical experience architecting, implementing, managing, and repairing complex Cisco environments. Earning a CCIE certificate also demands experience with Cisco hardware and Cisco networking software, extensive understanding of LAN and WAN mechanisms, and an in-depth understanding of the network protocols used on appliances such as routers, switches, bridges, and firewalls. The elite CCIE certification has been recognized as the most technically advanced IT certification by CertMag.

The Capabilities of a CCIE Engineer
Cisco's CCIE certification recognizes consultants with the skills and background to handle the most difficult tasks in networking. The CCIE exams administered by Cisco are regularly updated to evolve with the industry, focusing on contemporary environments and practical applications. The CCIE certification is active for two years, and to keep it current holders need to pass a Cisco renewal test. This guarantees that CCIEs do not get out of date or too focused so that they can provide the latest solutions to a broad range of challenges associated with the most advanced connectivity products and technology.

CCIEs are an elite group of consultants. Less than 3% of all Cisco certified professionals make it to the CCIE certification, a tiny minority of information technology professionals worldwide. By 2010, approximately 5,000 Cisco Certified Internetwork Experts were registered in the US. Progent retains the skills of about 12 CCIE-certified engineers on its phone-support and on-site network consulting group, which represents an exceptionally large number for an independent small business IT service organization.

CCIEs can handle even the most difficult problems related to network planning, integration, management, security, and troubleshooting. CCIEs operate on a privileged basis with Cisco's in-house support staff in identifying anomalies with Cisco IOS Software network management utilities and developing alternate approaches or installing software patches to resolve problems. CCIEs represent an excellent value since their deep expertise allows them to solve complex problems quickly. In many cases, less seasoned consultants can burn up many hours or days struggling with a problem that an experienced CCIE can solve in just a few minutes.

The majority of Progent CCIEs are not only expert at Cisco technologies, but have multiple advanced industry certifications such as Microsoft Certified Systems Engineer (MCSE), and an important network protection certification such as CISA or CISM. This permits Progent to offer comprehensive solutions that address a wide range of IT products without requiring needless costs and delays orchestrating too many consultants.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and so their skills are not readily available to the general public. Progent is one of the few consulting organizations that makes CCIEs accessible to help small and mid-size businesses. In addition, Progent offers quick contact with a CCIE online so that you can get timely support for complex network issues that are impacting business productivity but are beyond the experience of your ordinary IT support providers. Progent's CCIE engineers can tie into your environment by means of the latest on-line troubleshooting technology in order to provide quick and economical analysis and remediation of urgent system problems. To find out how to get in touch with a Progent CCIE for timely help with your IT infrastructure, visit Progent's Remote Support Services.

To learn more details about Progent's consulting support for Cisco technology, pick a subject:

To get in touch with Progent about technical help for Cisco products, phone 1-800-993-9400 or refer to Contact Progent.



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