CCIE SupportProgent's organizational structure is geared towards making top IT talent accessible on short notice and for a reasonable cost. Progent is unmatched in the IT consulting industry for the ability to provide easy, rapid, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this prestigious certification only after strenuous examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the premier recognition for networking engineers, and indicates an individual's networking skills at the expert level. Individuals who pass both of the required tests, one written and the other in a hands-on lab setting, receive a CCIE credential from Cisco. CCIE certification usually takes at least three years of practical experience architecting, deploying, managing, and troubleshooting large-scale Cisco environments. Earning a CCIE certificate also demands experience with Cisco devices and network solutions, extensive knowledge of Local and Wide Area Network technologies, and a detailed understanding of the protocols associated with appliances such as routers, switches, bridges, and firewalls. The prestigious CCIE credential has been voted the most advanced IT credential by CertMag.

The Skills of a Cisco CCIE Engineer
The CCIE credential identifies experts with the knowledge and experience to handle the most difficult assignments in networking. The CCIE tests given by Cisco are continually revised to evolve with network technology, concentrating on contemporary technologies and real-world problems. The CCIE certification is valid for two years, and to keep it current holders must pass a Cisco renewal test. This guarantees that CCIEs do not become out of date or too focused so that they can provide the most advanced solutions to the widest range of challenges involving the most current connectivity products and technology.

CCIEs are a select class of consultants. Less than 3% of all Cisco accredited professionals qualify for the CCIE level, a tiny fraction of information technology professionals worldwide. By 2010, approximately 5,000 CCIEs were registered in the US. Progent offers the skills of about 12 CCIE-certified engineers on its remote and on-site IT support team, which is an extraordinarily large number for a publicly accessible network service organization.

CCIEs can resolve the most difficult problems involving network design, integration, administration, security, and repair. CCIEs operate closely with Cisco's in-house support staff in isolating problems with Cisco IOS Software network management tools and developing workarounds or installing software updates to correct problems. CCIEs are an exceptional value because their deep experience enables them to resolve seemingly intractable problems quickly. In common cases, less seasoned consultants can burn up hours or days struggling with a problem that a certified CCIE can resolve in minutes.

Most Progent CCIEs are not only expert at Cisco technologies, but have multiple recognized industry certifications such as Microsoft MCSE, and a major network protection certification such as CISSP or CISM. This allows Progent to provide complete services that incorporate a wide range of IT products without requiring extra costs and interruptions managing multiple specialists.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their services are not easily accessible to the general public. Progent is among the few service providers that makes CCIEs available to help small and mid-size businesses. Also, Progent can provide quick contact with a CCIE-certified consultant by phone so that you can get immediate help for urgent network problems that are hurting worker efficiency but are beyond the scope of your local IT maintenance resources. Progent's CCIE support experts can connect to your network via sophisticated remote troubleshooting technology in order to provide quick and affordable diagnosis and remediation of urgent system trouble. To learn how to get in touch with a Progent CCIE for fast assistance with your network, visit Progent's Online Support.

To find out more information concerning Progent's engineering support for Cisco products, pick a subject:

In order to contact Progent about engineering expertise for Cisco networking, call 1-800-993-9400 or see Contact Progent.



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