Cisco CCIE Consulting and Support ServicesProgent's operational structure is geared towards making the best IT talent available on short notice and for a reasonable cost. Progent is unmatched in the network support arena for the ability to offer easy, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who qualify for this prestigious certification only after strenuous testing by Cisco.

CCIE is the most advanced certification for network professionals, and indicates a person's networking knowledge at the expert level. Individuals who succeed in both of the required exams, one written and the other in a hands-on lab setting, are awarded a CCIE credential from Cisco. CCIE certification typically takes a minimum of three years of real-world seasoning architecting, deploying, operating, and repairing complex Cisco environments. Earning a CCIE credential also demands experience with Cisco devices and network software, broad knowledge of Local and Wide Area Network technologies, and a detailed familiarity with the network protocols used on appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most technically advanced IT credential by CertMag.

The Capabilities of a Cisco CCIE Consultant
The CCIE certification identifies engineers with the knowledge and experience to handle the most difficult tasks in networking. The CCIE tests administered by Cisco are regularly revised to evolve along with the state of the art, concentrating on current technologies and real-world applications. The CCIE certification is valid for two years, and to renew it consultants must take a Cisco recertification test. This guarantees that CCIEs don't get out of date or overly specialized so that they can offer the most advanced solutions to a broad range of challenges involving the most advanced network and security technology.

CCIEs are a highly-select class of engineers. Below 3% of all Cisco certified individuals achieve the CCIE credential, a tiny minority of IT workers in the industry. In 2010, approximately 5,000 CCIEs were estimated to be in the United States. Progent offers the skills of about 12 CCIE-certified engineers on its remote and on-site IT support group, which is an exceptionally high number for an independent small business IT support organization.

CCIEs can handle the most difficult problems associated with network planning, deployment, management, protection, and repair. CCIEs operate on a privileged basis with Cisco's internal engineers in identifying anomalies with Cisco IOS Software network administration tools and developing alternate approaches or installing software patches to resolve problems. CCIEs are an excellent value since their deep experience allows them to resolve complex problems quickly. In many instances, less qualified engineers can spend many hours or even days wrestling with a problem that an experienced CCIE can solve in minutes.

The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple advanced technical credentials such as Microsoft MCSE, and an important security certification such as CISSP or CISM. This allows Progent to provide end-to-end services that incorporate a wide range of technologies without requiring extra costs and interruptions managing too many specialists.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide Internet providers, and so their services are not easily available to small businesses. Progent is among the rare service organizations that makes CCIEs available to support small and medium sized companies. In addition, Progent can provide fast contact with a CCIE online so that you can receive immediate help for complex network issues that are hurting worker productivity but are outside the scope of your local network maintenance personnel. Progent's CCIE support experts can connect to your environment using secure on-line troubleshooting tools in order to provide quick and affordable diagnosis and repair of urgent network trouble. To find out how to get in touch with a Progent CCIE for timely help with your network, visit Progent's Online Support Services.

To find out additional details about Progent's engineering help for Cisco networking products, choose a subject:

To ask Progent about engineering support for Cisco products, phone 1-800-993-9400 or see Contact Progent.



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