CCIE Certified ExpertiseProgent's organizational structure is geared towards making the best IT skills accessible on short notice and for a reasonable cost. Progent is unmatched in the network support industry for the ability to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this rare certification only after intense testing by Cisco.

CCIE is the top certification for networking professionals, and certifies an individual's networking skills at the expert level. Individuals who pass the two required tests, one written and one in a lab environment, are awarded a CCIE certificate from Cisco. Becoming a CCIE usually requires a minimum of three years of real-world seasoning architecting, implementing, operating, and repairing large-scale Cisco networks. Earning a CCIE certificate also requires a familiarity with Cisco hardware and Cisco networking software, broad knowledge of LAN and WAN technologies, and a detailed understanding of the protocols used on routers, switches, bridges, and firewalls. The elite CCIE credential has been voted the most advanced information technology credential by CertMag.

The Skills of a CCIE Engineer
The CCIE certification recognizes consultants with the knowledge and background to handle the most difficult tasks in networking. The CCIE tests given by Cisco are regularly revised to evolve with the state of the art, concentrating on current environments and practical problems. The CCIE credential is valid for two years, and to renew it engineers need to pass a Cisco renewal test. This guarantees that CCIE engineers do not become stale or too focused so that they can provide the most advanced solutions to the widest array of problems associated with the most advanced networking products and technology.

CCIEs are a highly-select class of engineers. Less than 3% of all Cisco certified professionals qualify for the CCIE level, a tiny fraction of IT workers worldwide. By 2010, approximately 5,000 Cisco Certified Internetwork Experts were located in the United States. Progent offers the services of around a dozen CCIEs on its remote and on-site IT support team, which represents an extraordinarily large number for an independent computer support firm.

CCIEs can resolve even the most challenging issues encountered in network planning, integration, administration, protection, and repair. CCIEs work closely with Cisco's internal engineers in identifying problems with IOS Software network management utilities and developing workarounds or obtaining software updates to resolve problems. CCIEs are an exceptional value because their depth of expertise allows them to solve seemingly intractable problems quickly. In common cases, less seasoned engineers can spend many hours or days wrestling with a task that an experienced CCIE can resolve in a few minutes.

The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but have a variety of advanced industry certifications such as Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISA or CISM. This allows Progent to provide complete services that incorporate a broad range of technologies without requiring extra costs and delays managing too many specialists.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and so their help is not easily accessible to the general public. Progent is among the rare consulting organizations that makes CCIEs available to help small and medium sized companies. In addition, Progent offers quick contact with a CCIE-certified consultant online so that you can get timely help for complex network problems that are impacting worker efficiency but are outside the scope of your local network support providers. Progent's CCIE engineers can tie into your environment by means of sophisticated on-line troubleshooting technology in order to provide fast and economical analysis and remediation of critical network trouble. To learn how to get in touch with a Progent CCIE for timely assistance with your network, visit Progent's Online Support.

To see additional details about Progent's engineering assistance for Cisco networking products, select a topic:

In order to ask Progent about technical support for Cisco products, call 1-800-993-9400 or go to Contact Progent.



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