CCIE ExpertiseProgent's operational structure is designed to make the best information technology skills accessible quickly and economically. Progent is a leader in the network support industry for the ability to offer convenient, rapid, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who earn this rare certification only after strenuous testing by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the top certification for network consultants, and certifies an individual's technical skills at the expert level. Individuals who succeed in the two mandatory exams, one written and one in a lab environment, are awarded a CCIE credential from Cisco. CCIE certification typically requires a minimum of three years of real-world experience designing, deploying, managing, and repairing complex Cisco environments. Earning a CCIE certificate also requires a familiarity with Cisco hardware and network solutions, extensive understanding of Local and Wide Area Network technologies, and a detailed familiarity with the protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most technically advanced information technology certification by CertMag.

The Capabilities of a Cisco CCIE Engineer
CCIE certification recognizes experts with the knowledge and background to handle the most challenging tasks in their field. The CCIE tests given by Cisco are regularly updated to evolve along with network technology, concentrating on contemporary environments and real-world problems. The CCIE credential is valid for two years, and to keep it current consultants have to pass a Cisco renewal test. This ensures that CCIEs do not get stale or too specialized so that they can offer the latest solutions to the widest array of challenges involving the most advanced connectivity technology.

CCIEs are an elite class of consultants. Less than 3% of all Cisco certified individuals make it to the CCIE certification, a small fraction of information technology workers in the industry. By 2010, around 5,000 Cisco Certified Internetwork Experts were located in the United States. Progent offers the services of around 12 CCIEs on its phone-support and on-site IT support group, which represents an exceptionally large number for an independent small business IT service firm.

CCIEs can resolve the most complex issues associated with network planning, deployment, administration, security, and repair. CCIEs work closely with Cisco's in-house support staff in identifying problems with IOS Software network administration tools and developing alternate approaches or obtaining software updates to fix problems. CCIEs are an excellent value because their depth of experience allows them to resolve complex problems quickly. In common instances, less qualified engineers can burn up many hours or even days wrestling with a task that a certified CCIE can resolve in minutes.

The majority of Progent CCIEs are not only expert at Cisco technologies, but also have a variety of recognized industry certifications including Microsoft MCSE, and an important network protection credential such as CISSP or CISA. This allows Progent to offer complete services that address a wide range of IT products without incurring needless costs and delays managing multiple consultants.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national ISPs, and so their skills are not readily available to small businesses. Progent is one of the few service firms that makes CCIEs available to support small and medium sized businesses. Also, Progent offers quick access to a CCIE by phone so that you can receive immediate help for complex network problems that are hurting business efficiency but are beyond the scope of your local network support providers. Progent's CCIE engineers can connect to your environment via the latest on-line support tools in order to perform quick and affordable analysis and remediation of critical system trouble. To find out how to talk to a Progent CCIE for timely help with your IT infrastructure, visit Progent's Remote Support Services.

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If you wish to ask Progent about engineering support for Cisco networking, call 1-800-993-9400 or go to Contact Progent.