CCIE Certified SupportProgent's operational structure is geared towards making the best IT skills available on short notice and affordably. Progent is unmatched in the network support industry for the ability to provide easy, quick, and budget-friendly access to Cisco CCIEs. CCIEs are sought-after network engineers who earn this rare certification by passing intense examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced recognition for network professionals, and certifies an individual's technical knowledge at the expert level. Individuals who pass both of the required tests, one written and one in a lab setting, receive a CCIE certificate from Cisco. CCIE certification usually takes at least three years of real-world seasoning architecting, deploying, managing, and troubleshooting large-scale Cisco networks. Earning a CCIE certificate also demands a familiarity with Cisco devices and network software, broad knowledge of Local and Wide Area Network mechanisms, and an in-depth understanding of the protocols used on appliances such as routers, switches, bridges, and firewalls. The elite CCIE credential has been recognized as the most advanced information technology certification by CertMag.

The Skills of a Cisco CCIE Engineer
CCIE credential identifies engineers with the skills and experience to succeed in the most challenging tasks in their field. The CCIE exams administered by Cisco are regularly updated to grow along with the industry, concentrating on contemporary environments and real-world problems. The CCIE certification is valid for two years, and to renew it engineers have to pass a Cisco renewal test. This ensures that CCIEs do not get out of date or overly specialized in order that they can offer the most advanced solutions to a broad range of challenges involving the most recent connectivity products and technology.

CCIEs are a select group of consultants. Less than 3% of all Cisco certified professionals achieve the CCIE credential, a tiny fraction of information technology workers worldwide. In 2010, about 5,000 CCIEs were registered in the United States. Progent retains the services of around 12 CCIE-certified engineers on its phone-support and on-site IT support team, which is an extraordinarily large number for an independent network service company.

CCIEs can resolve even the most difficult issues encountered in network planning, integration, administration, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's internal support staff in isolating problems with Cisco IOS Software network management tools and developing workarounds or installing software updates to correct problems. CCIEs are an exceptional value since their depth of expertise allows them to fix seemingly intractable problems quickly. In common cases, less seasoned engineers can spend hours or days wrestling with a problem that an experienced CCIE can resolve in just a few minutes.

Most Progent CCIEs are not only expert at Cisco products, but also have multiple recognized technical credentials such as Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISSP or CISA. This allows Progent to offer complete services that address a broad array of IT products without incurring extra costs and interruptions managing too many consultants.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and so their skills are not easily accessible to small businesses. Progent is one of the rare support firms that makes CCIEs accessible to support small and medium sized companies. Also, Progent offers quick contact with a CCIE-certified consultant online so that you can get immediate help for complex network issues that are hurting business efficiency but are beyond the experience of your local IT maintenance resources. Progent's CCIE engineers can connect to your environment using state-of-the-art remote troubleshooting tools in order to provide quick and affordable diagnosis and repair of critical network trouble. To find out how to get in touch with a Progent CCIE for fast assistance with your network, go to Progent's Online Support.

For additional details concerning Progent's professional assistance for Cisco products, choose a topic:

To get in touch with Progent about technical assistance for Cisco networking, phone 1-800-993-9400 or see Contact Progent.



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