Cisco Expert Network Consulting and Support

Progent's organization is optimized to make the best IT skills accessible on short notice and for a reasonable cost. Progent is a leader in the IT consulting arena for being able to provide easy, rapid, and cost-effective access to Cisco CCIEs. CCIEs are elite networking professionals who earn this rare certification by passing strenuous examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the most advanced recognition for network professionals, and indicates a person's networking knowledge at the expert level. Individuals who succeed in both of the required tests, one written and one in a hands-on lab setting, receive a CCIE certificate from Cisco. CCIE certification usually takes at least three years of real-world seasoning designing, deploying, managing, and troubleshooting sophisticated Cisco networks. Earning a CCIE credential also requires experience with Cisco devices and Cisco networking solutions, extensive knowledge of Local and Wide Area Network mechanisms, and an in-depth understanding of the protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been voted the most advanced IT credential by CertMag.

The Capabilities of a Cisco CCIE Engineer
CCIE credential recognizes experts with the knowledge and experience to succeed in the most difficult tasks in networking. The CCIE tests given by Cisco are regularly updated to evolve with network technology, focusing on contemporary technologies and practical problems. The CCIE credential is valid for two years, and to renew it holders need to pass a Cisco renewal test. This guarantees that CCIE engineers do not become stale or overly focused so that they can provide the most advanced approaches to the widest range of challenges involving the most current networking products and technology.

CCIEs are an elite group of consultants. Less than 3% of all Cisco certified professionals achieve the CCIE credential, a small fraction of IT professionals worldwide. By 2010, about 5,000 Cisco Certified Internetwork Experts were registered in the US. Progent offers the services of about 12 CCIE-certified engineers on its remote and on-site network consulting team, which represents an extraordinarily high number for an independent computer service organization.

CCIEs can handle the most challenging problems involving network planning, deployment, administration, protection, and repair. CCIEs operate on a privileged basis with Cisco's internal engineers in identifying problems with Cisco IOS Software network management tools and developing alternate approaches or installing software updates to resolve problems. CCIEs are an exceptional value since their deep experience enables them to fix seemingly intractable problems rapidly. In many cases, less seasoned consultants can burn up many hours or even days struggling with a problem that an experienced CCIE can solve in minutes.

Most Progent CCIEs are not only experienced with Cisco networking solutions, but have multiple recognized industry certifications including Microsoft MCSE, and an important security certification such as CISSP or CISA. This permits Progent to offer end-to-end services that incorporate a broad range of IT products without incurring extra expenses and interruptions managing multiple consultants.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national Internet providers, and so their help is not readily available to small businesses. Progent is one of the few support providers that makes CCIEs available to assist small and mid-size businesses. In addition, Progent can provide quick access to a CCIE online so that you can receive timely help for urgent network problems that are hurting worker productivity but are outside the experience of your ordinary network support personnel. Progent's CCIE support experts can tie into your environment by means of state-of-the-art remote troubleshooting tools in order to perform fast and economical analysis and remediation of urgent system problems. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's Remote Support Services.

For additional information about Progent's engineering expertise for Cisco solutions, select a subject:

• Introduction to Progent's Cisco Engineering Services
• Cisco Firepower NGFW Series Firewalls: Configuration and Management Support
• ASA 5500-X Firewalls with Firepower: Consulting and Troubleshooting Support
• ASA 5500 Firewall Management Assistance
• Cisco PIX 500 Series Firewall Consulting Services
• Cisco Routers Engineering Services
• Cisco Wireless Consulting Services
• Aironet Wireless Access Points Engineering Expertise
• Cisco Small Business 100, 300 and 500 Wireless APs Deployment Expertise
• Cisco Catalyst 802.11ax Wi-Fi 6/6E Access Points Planning, Deployment and Troubleshooting Expertise
• Cisco Wireless Controllers Consulting
• Meraki APs Consulting Support
• Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
• Cisco VoIP Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Configuration
• Cisco Jabber Deployment Services
• Catalyst Switches Configuration and Maintenance Expertise
• Cisco Nexus Switches Configuration and Maintenance Expertise
• Meraki MS Switches Configuration and Maintenance Expertise
• Cisco Security and VPN Consulting Support
• SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Consulting
• Design Expertise for Cisco-based Datacenters
• Data Center Optimization Services for ISPs
• Streamlined Management Technologies for Cisco-based Environments

In order to contact Progent about technical assistance for Cisco products, call 1-800-993-9400 or refer to Contact Progent.