Progent's organization is geared towards making the best IT skills available quickly and economically. Progent is a leader in the IT consulting arena for being able to offer convenient, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who qualify for this rare certification only after intense testing by Cisco.
CCIE (Cisco Certified Internetwork Expert) is the top certification for networking professionals, and indicates a person's networking skills at the expert level. Individuals who pass both of the mandatory tests, one written and one in a hands-on lab setting, are awarded a CCIE certificate from Cisco. Becoming a CCIE usually takes at least three years of practical experience designing, deploying, operating, and repairing large-scale Cisco environments. Qualifying for a CCIE certificate also demands a familiarity with Cisco hardware and Cisco networking software, extensive understanding of LAN and WAN mechanisms, and a detailed familiarity with the protocols used on appliances such as routers, switches, bridges, and firewalls. The elite CCIE certification has been voted the most technically advanced information technology certification by CertMag.
The Capabilities of a CCIE Consultant
The CCIE certification recognizes experts with the skills and experience to handle the most difficult assignments in their field. The CCIE tests administered by Cisco are continually updated to grow along with the state of the art, focusing on current technologies and real-world applications. The CCIE credential is valid for two years, and to renew it consultants need to pass a Cisco recertification exam. This ensures that CCIE engineers don't get out of date or overly focused in order that they can offer the latest approaches to a broad range of problems involving the most recent connectivity products and technology.
CCIEs are a select class of engineers. Less than 3% of all Cisco accredited professionals qualify for the CCIE level, a small minority of information technology professionals worldwide. In 2010, about 5,000 CCIEs were registered in the United States. Progent retains the services of about 12 CCIE-certified engineers on its phone-support and on-site IT support group, which represents an exceptionally large number for an independent network support organization.
CCIEs can resolve even the most complex problems encountered in network planning, deployment, administration, protection, and troubleshooting. CCIEs work on a privileged basis with Cisco's in-house support staff in isolating anomalies with IOS Software network administration utilities and coming up with workarounds or obtaining software updates to correct problems. CCIEs are an exceptional value because their depth of experience allows them to solve complex problems quickly. In many instances, less seasoned engineers can spend many hours or days wrestling with a task that an experienced CCIE can solve in just minutes.
The majority of Progent CCIEs are not only experienced with Cisco products, but also have multiple advanced industry credentials such as Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISSP or CISM. This allows Progent to provide end-to-end services that address a broad range of technologies without requiring extra costs and delays managing too many consultants.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national Internet providers, and so their services are not easily accessible to small businesses. Progent is among the rare service firms that makes CCIEs available to help small and mid-size businesses. Also, Progent can provide fast access to a CCIE-certified consultant by phone so that you can receive timely support for urgent network problems that are impacting business productivity but are beyond the scope of your local IT maintenance resources. Progent's CCIE engineers can tie into your network using sophisticated remote troubleshooting technology in order to perform fast and affordable analysis and remediation of critical network problems. To find out how to contact a Progent CCIE for fast assistance with your network, go to Progent's Remote Support.
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To contact Progent about consulting support for Cisco technology, call 1-800-993-9400 or see Contact Progent.