Cisco CCIE SupportProgent's organization is geared towards making top information technology skills available on short notice and affordably. Progent is unmatched in the network support industry for the ability to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who qualify for this rare certification by passing intense examination by Cisco.

CCIE is the premier certification for network professionals, and certifies a person's technical knowledge at the master level. Candidates who pass both of the mandatory exams, one written and one in a lab environment, are awarded a CCIE credential from Cisco. Becoming a CCIE typically takes at least three years of practical seasoning architecting, deploying, operating, and troubleshooting sophisticated Cisco networks. Qualifying for a CCIE certificate also requires experience with Cisco hardware and network solutions, extensive knowledge of Local and Wide Area Network mechanisms, and a detailed understanding of the protocols used on appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most advanced information technology certification by CertMag.

The Skills of a CCIE Engineer
Cisco's CCIE certification identifies engineers with the skills and experience to handle the most difficult assignments in their field. The CCIE exams given by Cisco are continually revised to evolve with network technology, focusing on current environments and practical problems. The CCIE credential is valid for two years, and to keep it current holders have to take a Cisco recertification exam. This ensures that CCIEs don't get out of date or too specialized so that they can provide the latest solutions to a broad array of challenges involving the most advanced network and security products and technology.

CCIEs are a highly-select class of consultants. Less than 3% of all Cisco certified professionals qualify for the CCIE certification, a tiny minority of information technology professionals worldwide. In 2010, approximately 5,000 Cisco Certified Internetwork Experts were located in the US. Progent retains the skills of around a dozen CCIEs on its remote and on-site network support team, which represents an extraordinarily large number for a publicly accessible network support firm.

CCIEs can handle the most difficult issues associated with network planning, deployment, management, security, and repair. CCIEs operate on a privileged basis with Cisco's in-house engineers in identifying anomalies with Cisco IOS Software network management tools and coming up with workarounds or installing software updates to correct problems. CCIEs represent an excellent value since their depth of experience enables them to fix seemingly intractable problems rapidly. In common cases, less seasoned consultants can spend hours or even days struggling with a problem that a certified CCIE can resolve in just minutes.

Most Progent CCIEs are not only experienced with Cisco networking solutions, but have multiple recognized technical credentials such as Microsoft MCSE, and a major security certification such as CISSP or CISM. This permits Progent to offer complete solutions that incorporate a broad array of IT products without incurring extra costs and delays orchestrating too many specialists.

Progent's CCIE Support Services
Most CCIEs work for large corporations or national ISPs, and so their help is not readily accessible to the general public. Progent is one of the few service providers that makes CCIEs available to support small and mid-size companies. In addition, Progent offers quick contact with a CCIE by phone so that you can receive immediate help for complex network problems that are impacting worker productivity but are outside the experience of your local IT support resources. Progent's CCIE support experts can connect to your environment by means of state-of-the-art remote troubleshooting tools in order to perform quick and affordable diagnosis and repair of critical system problems. To learn how to get in touch with a Progent CCIE for timely help with your IT infrastructure, go to Progent's Remote Support.

To find out more details about Progent's consulting expertise for Cisco networking products, select a topic:

If you wish to ask Progent about technical support for Cisco networking, phone 1-800-993-9400 or go to Contact Progent.



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