CCIE SupportProgent's operational structure is geared towards making top information technology talent available quickly and economically. Progent is a leader in the network support industry for the ability to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who earn this prestigious certification by passing strenuous testing by Cisco.

CCIE is the most advanced recognition for network engineers, and indicates an individual's networking knowledge at the expert level. Candidates who pass the two required exams, one written and one in a lab environment, receive a CCIE credential from Cisco. CCIE certification typically takes a minimum of three years of practical seasoning architecting, implementing, managing, and troubleshooting large-scale Cisco environments. Qualifying for a CCIE certificate also requires experience with Cisco hardware and Cisco networking solutions, extensive knowledge of Local and Wide Area Network technologies, and an in-depth understanding of the network protocols associated with routers, switches, bridges, and security devices. The elite CCIE certification has been voted the most advanced IT credential by CertMag.

The Skills of a Cisco CCIE Engineer
CCIE credential identifies consultants with the knowledge and experience to succeed in the most difficult assignments in their field. The CCIE tests given by Cisco are continually updated to grow with network technology, concentrating on contemporary environments and practical problems. The CCIE certification is active for two years, and to keep it current consultants have to pass a Cisco recertification test. This guarantees that CCIE engineers do not get stale or too specialized in order that they can offer the most advanced approaches to a broad array of problems involving the most current network and security products and technology.

CCIEs are a highly-select class of consultants. Less than 3% of all Cisco certified individuals make it to the CCIE credential, a tiny minority of information technology professionals worldwide. In 2010, about 5,000 CCIEs were estimated to be in the US. Progent retains the services of around a dozen CCIEs on its remote and on-site network consulting group, which is an extraordinarily high number for a publicly accessible small business IT support company.

CCIEs can handle even the most complex problems encountered in network planning, deployment, administration, protection, and repair. CCIEs operate on a privileged basis with Cisco's internal engineers in isolating anomalies with IOS Software network management utilities and developing workarounds or installing software updates to fix problems. CCIEs are an excellent value because their depth of expertise enables them to fix complex problems quickly. In many cases, less seasoned engineers can spend hours or days wrestling with a task that an experienced CCIE can solve in just minutes.

The majority of Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and an important network security certification such as CISSP or CISA. This permits Progent to offer end-to-end solutions that incorporate a broad range of technologies without requiring needless costs and delays managing multiple specialists.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national ISPs, and so their services are not easily accessible to small businesses. Progent is one of the rare support firms that makes CCIEs available to assist small and medium sized businesses. Also, Progent can provide fast access to a CCIE by phone so that you can get immediate support for urgent network problems that are impacting worker productivity but are outside the experience of your local IT maintenance personnel. Progent's CCIE consultants can connect to your network via secure remote support technology in order to provide quick and economical analysis and repair of urgent network problems. To find out how to contact a Progent CCIE for timely help with your network, go to Progent's Remote Support Services.

To learn more information about Progent's professional expertise for Cisco solutions, choose a topic:

To get in touch with Progent about professional assistance for Cisco products, phone 1-800-993-9400 or refer to Contact Progent.

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