CCIE Consulting and Support ServicesProgent's organizational structure is designed to make top information technology skills accessible on short notice and for a reasonable cost. Progent is a leader in the network support industry for being able to offer easy, rapid, and budget-friendly access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this rare certification only after strenuous testing by Cisco.

CCIE is the most advanced certification for network engineers, and indicates a person's networking skills at the expert level. Individuals who succeed in the two required tests, one written and one in a lab environment, are awarded a CCIE certificate from Cisco. Becoming a CCIE usually takes at least three years of real-world experience designing, implementing, managing, and repairing sophisticated Cisco environments. Qualifying for a CCIE credential also requires a familiarity with Cisco devices and Cisco networking software, extensive understanding of LAN and WAN technologies, and an in-depth understanding of the network protocols associated with routers, switches, bridges, and firewalls. The prestigious CCIE certification has been voted the most technically advanced IT credential by CertMag.

The Skills of a Cisco CCIE Consultant
Cisco's CCIE credential identifies consultants with the knowledge and background to succeed in the most difficult assignments in their field. The CCIE exams given by Cisco are continually revised to grow along with the state of the art, focusing on contemporary environments and practical problems. The CCIE credential is active for two years, and to keep it current consultants must pass a Cisco recertification test. This ensures that CCIE engineers don't get out of date or overly specialized so that they can provide the latest solutions to a broad array of problems associated with the most recent networking products and technology.

CCIEs are an elite group of consultants. Below 3% of all Cisco certified professionals make it to the CCIE credential, a small minority of information technology workers in the industry. By 2010, about 5,000 CCIEs were registered in the US. Progent offers the skills of about a dozen CCIE-certified engineers on its remote and on-site network support group, which is an exceptionally high number for an independent computer service firm.

CCIEs can resolve the most difficult issues associated with network design, integration, administration, security, and troubleshooting. CCIEs operate with the highest priority with Cisco's in-house support staff in identifying anomalies with IOS Software network management utilities and developing alternate approaches or installing software patches to fix problems. CCIEs are an exceptional value since their deep experience enables them to resolve seemingly intractable problems quickly. In common instances, less qualified consultants can spend hours or days wrestling with a problem that an experienced CCIE can resolve in just minutes.

Most Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISA or CISM. This allows Progent to provide complete services that address a wide range of IT products without incurring extra expenses and delays orchestrating too many specialists.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide ISPs, and so their services are not easily available to small businesses. Progent is one of the rare service providers that makes CCIEs accessible to help small and mid-size businesses. Also, Progent can provide quick access to a CCIE by phone so that you can receive timely support for urgent network problems that are impacting business productivity but are outside the experience of your ordinary network maintenance resources. Progent's CCIE consultants can tie into your environment via the latest remote troubleshooting tools in order to provide quick and affordable diagnosis and remediation of critical network trouble. To learn how to get in touch with a Progent CCIE for fast help with your IT infrastructure, go to Progent's Online Support Services.

To find out additional information about Progent's professional support for Cisco products, select a topic:

To ask Progent about consulting assistance for Cisco networking, phone 1-800-993-9400 or see Contact Progent.



An index of content::

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