Cisco Network Consulting and Support

Progent's operational structure is geared towards making top IT skills available quickly and economically. Progent is unmatched in the network support industry for being able to provide easy, rapid, and cost-effective access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who earn this prestigious certification only after intense examination by Cisco.

CCIE is the premier recognition for network consultants, and certifies an individual's networking skills at the expert level. Candidates who succeed in the two mandatory exams, one written and the other in a lab environment, receive a CCIE certificate from Cisco. CCIE certification typically requires at least three years of practical seasoning designing, deploying, operating, and troubleshooting complex Cisco networks. Qualifying for a CCIE credential also requires experience with Cisco hardware and Cisco networking software, extensive knowledge of LAN and WAN mechanisms, and a detailed understanding of the network protocols associated with routers, switches, bridges, and firewalls. The prestigious CCIE certification has been voted the most technically advanced IT certification by CertMag.

The Skills of a Cisco CCIE Consultant
CCIE certification identifies experts with the skills and experience to handle the most difficult assignments in their field. The CCIE tests administered by Cisco are continually updated to grow along with the state of the art, focusing on contemporary environments and real-world applications. The CCIE certification is active for two years, and to keep it current engineers need to take a Cisco renewal exam. This ensures that CCIE engineers do not become out of date or too focused in order that they can provide the most advanced solutions to a broad range of challenges associated with the most current network and security technology.

CCIEs are a select class of engineers. Less than 3% of all Cisco certified professionals make it to the CCIE certification, a small fraction of information technology professionals in the industry. In 2010, approximately 5,000 Cisco Certified Internetwork Experts were located in the United States. Progent offers the skills of about a dozen CCIE-certified engineers on its remote and on-site IT support group, which is an extraordinarily high number for an independent network service company.

CCIEs can resolve the most difficult issues related to network planning, integration, administration, protection, and repair. CCIEs operate closely with Cisco's internal support staff in isolating problems with Cisco IOS Software network management tools and coming up with workarounds or installing software updates to fix problems. CCIEs represent an excellent value because their depth of expertise enables them to solve complex problems rapidly. In common instances, less seasoned engineers can spend many hours or even days struggling with a task that a certified CCIE can resolve in just a few minutes.

The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple advanced technical credentials such as Microsoft Certified Systems Engineer (MCSE), and an important network security credential such as CISSP or CISA. This permits Progent to offer complete solutions that incorporate a broad range of technologies without incurring needless expenses and interruptions managing multiple specialists.

Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide Internet providers, and so their services are not easily accessible to small businesses. Progent is among the rare service firms that makes CCIEs available to support small and medium sized businesses. Also, Progent offers quick contact with a CCIE-certified consultant online so that you can receive immediate support for complex network problems that are hurting business productivity but are outside the experience of your ordinary network support resources. Progent's CCIE consultants can tie into your environment via secure on-line troubleshooting tools in order to provide quick and economical diagnosis and repair of critical network problems. To find out how to contact a Progent CCIE for fast help with your network, go to Progent's Remote Support Services.

For more information about Progent's engineering expertise for Cisco solutions, choose a subject:

• Introduction to Progent's Cisco Consulting Services
• Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Support
• ASA 5500-X Firewalls with Cisco Firepower: Setup and Troubleshooting Support
• ASA 5500 Firewall Troubleshooting Support
• PIX Firewall Upgrade. Migration Expertise
• Cisco Routers Configuration and Troubleshooting Support
• Cisco Wireless Deployment Support
• Cisco Aironet Wireless APs Engineering Support
• Cisco Small Business Wireless Access Points System Design Support
• Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless Access Points Planning, Configuration and Debugging Services
• Cisco Wireless Controllers Integration Consulting
• Cisco Meraki Wireless APs Engineering Services
• Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
• Cisco Voice over IP Phones and IP Video Phones Consulting and Cisco Wireless IP Phone Integration
• Cisco Jabber and Management Services
• Cisco Catalyst Switches Consulting and Support Services
• Nexus Switches Configuration and Maintenance Expertise
• Meraki Switches Support and Troubleshooting Expertise
• Cisco Security and VPN Engineering Expertise
• SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Expertise
• Infrastructure Design for Cisco-powered Datacenters
• Data Center Design Services for ISPs
• Streamlined Management Strategies for Cisco-based Environments

If you wish to ask Progent about technical support for Cisco products, call 1-800-993-9400 or visit Contact Progent.