Cisco Network Consulting and Support

Progent's organizational structure is designed to make top information technology talent available quickly and economically. Progent is a leader in the network support industry for the ability to offer easy, quick, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this prestigious certification only after intense examination by Cisco.

CCIE is the premier recognition for networking consultants, and indicates a person's networking knowledge at the expert level. Candidates who succeed in both of the required tests, one written and one in a hands-on lab setting, are awarded a CCIE credential from Cisco. CCIE certification usually requires a minimum of three years of practical seasoning architecting, deploying, managing, and troubleshooting large-scale Cisco environments. Qualifying for a CCIE certificate also demands experience with Cisco hardware and network solutions, broad understanding of LAN/WAN technologies, and an in-depth familiarity with the protocols used on appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most advanced information technology certification by CertMag.

The Skills of a CCIE Consultant
The CCIE certification recognizes engineers with the knowledge and background to succeed in the most challenging tasks in their field. The CCIE tests given by Cisco are continually revised to evolve with network technology, focusing on current environments and real-world problems. The CCIE certification is active for two years, and to renew it engineers need to pass a Cisco renewal exam. This guarantees that CCIE engineers don't get stale or too specialized so that they can provide the latest approaches to the widest array of challenges involving the most recent network and security products and technology.

CCIEs are an elite group of consultants. Less than 3% of all Cisco accredited professionals achieve the CCIE certification, a small fraction of IT workers worldwide. In 2010, approximately 5,000 CCIEs were registered in the US. Progent offers the skills of about 12 CCIE-certified engineers on its remote and on-site IT support group, which is an extraordinarily large number for a publicly accessible network support firm.

CCIEs can handle even the most challenging issues related to network planning, integration, management, security, and troubleshooting. CCIEs work closely with Cisco's in-house support staff in isolating anomalies with Cisco IOS Software network management utilities and developing workarounds or installing software updates to correct problems. CCIEs represent an exceptional value since their depth of expertise allows them to fix seemingly intractable problems quickly. In common instances, less qualified consultants can spend many hours or days wrestling with a task that a certified CCIE can solve in just a few minutes.

Most Progent CCIEs are not only experienced with Cisco products, but also have multiple advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISM. This permits Progent to provide complete services that incorporate a wide array of technologies without requiring needless expenses and delays managing too many specialists.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their help is not readily available to small businesses. Progent is among the rare service providers that makes CCIEs accessible to assist small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE-certified consultant by phone so that you can get timely support for complex network issues that are impacting worker efficiency but are beyond the experience of your local IT support personnel. Progent's CCIE engineers can connect to your environment via state-of-the-art on-line troubleshooting technology in order to provide fast and affordable diagnosis and remediation of critical system trouble. To find out how to talk to a Progent CCIE for fast help with your IT infrastructure, visit Progent's Online Support Services.

To see additional details about Progent's consulting help for Cisco products, select a subject:

• Introduction to Cisco Support
• Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Expertise
• Cisco ASA 5500-X Series Firewall with Firepower Services: Setup and Troubleshooting Support
• Cisco ASA 5500 Firewall Integration Expertise
• PIX Series Firewall Upgrade. Migration Support
• Cisco Routers Engineering Expertise
• Cisco Wireless Deployment Services
• Cisco Aironet Wireless Access Points Deployment Expertise
• Cisco Small Business 100, 300 and 500 WiFi Access Points Consulting Expertise
• Cisco Catalyst 802.11ax APs Solution Design, Configuration and Troubleshooting Support
• Cisco Wireless Controllers Integration Consulting
• Cisco Meraki Access Points Deployment Help
• Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
• Cisco VoIP Phones and IP Video Desktop Phones Consulting and Cisco Wireless IP Phone Solutions
• Cisco Jabber Deployment Expertise
• Catalyst Switches Engineering Expertise
• Cisco Nexus Switches Deployment Services
• Meraki Switches Deployment Services
• Cisco VPN Consulting Expertise
• SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
• Design and Support for Cisco-powered Datacenters and Colocation Centers
• Network Optimization Expertise for Service Providers
• Centralized Network Management Strategies for Cisco Environments

To ask Progent about engineering expertise for Cisco products, phone 1-800-993-9400 or refer to Contact Progent.