CCIE Certified EngineersProgent's operational structure is designed to make the best information technology talent accessible quickly and economically. Progent is unmatched in the network support industry for being able to offer convenient, rapid, and cost-effective access to Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who qualify for this rare certification by passing strenuous examination by Cisco.

CCIE is the most advanced certification for networking consultants, and certifies a person's technical knowledge at the master level. Individuals who succeed in both of the required exams, one written and one in a lab setting, are awarded a CCIE certificate from Cisco. Becoming a CCIE typically requires at least three years of real-world experience designing, deploying, managing, and repairing sophisticated Cisco environments. Qualifying for a CCIE certificate also requires experience with Cisco hardware and network software, broad understanding of LAN/WAN technologies, and an in-depth familiarity with the network protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE credential has been voted the most advanced IT certification by CertMag.

The Capabilities of a Cisco CCIE Consultant
The CCIE certification identifies experts with the knowledge and background to succeed in the most difficult assignments in networking. The CCIE tests administered by Cisco are continually revised to evolve with the industry, focusing on current environments and practical applications. The CCIE certification is valid for two years, and to keep it current consultants need to take a Cisco recertification test. This ensures that CCIE engineers don't become stale or overly focused so that they can offer the most advanced approaches to a broad array of problems associated with the most recent networking products and technology.

CCIEs are a highly-select group of engineers. Below 3% of all Cisco accredited individuals qualify for the CCIE level, a tiny minority of IT professionals in the industry. In 2010, about 5,000 Cisco Certified Internetwork Experts were located in the US. Progent offers the skills of around a dozen CCIE-certified engineers on its phone-support and on-site IT consulting team, which represents an exceptionally high number for an independent computer service organization.

CCIEs can handle the most difficult problems related to network design, deployment, management, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's in-house support staff in isolating problems with Cisco IOS Software network administration utilities and developing alternate approaches or installing software patches to fix problems. CCIEs represent an excellent value since their deep expertise allows them to resolve seemingly intractable problems quickly. In many instances, less seasoned engineers can spend hours or days struggling with a task that an experienced CCIE can resolve in a few minutes.

Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple advanced technical certifications such as Microsoft MCSE, and a major network protection certification such as CISSP or CISM. This permits Progent to offer comprehensive solutions that address a wide array of technologies without incurring extra costs and interruptions orchestrating too many consultants.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and so their services are not readily available to the general public. Progent is one of the few support organizations that makes CCIEs available to help small and medium sized companies. In addition, Progent offers fast access to a CCIE-certified consultant by phone so that you can get timely support for urgent network issues that are hurting worker productivity but are outside the experience of your local network support personnel. Progent's CCIE support experts can tie into your environment via the latest on-line support technology in order to perform quick and affordable diagnosis and remediation of critical system trouble. To find out how to talk to a Progent CCIE for fast help with your IT infrastructure, go to Progent's Online Support Services.

To find out additional information concerning Progent's professional expertise for Cisco products, select a topic:

In order to ask Progent about consulting help for Cisco products, call 1-800-993-9400 or see Contact Progent.



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  • Les Kent has a 35-year history of effective network integration, business management, sales, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a system designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and major enterprises.

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