Cisco CCIE Consulting and Support ServicesProgent's organizational structure is optimized to make top network support skills available quickly and affordably. Progent is a leader in the network support arena for being able to offer convenient, quick, and budget-friendly access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who qualify for this prestigious certification by passing strenuous testing by Cisco.

CCIE is the top certification for network engineers, and indicates a person's networking skills at the expert level. Individuals who succeed in the two mandatory exams, one written and one in a lab setting, are awarded a CCIE certificate from Cisco. Becoming a CCIE typically takes at least three years of practical experience designing, deploying, operating, and repairing sophisticated Cisco environments. Qualifying for a CCIE credential also demands experience with Cisco hardware and network solutions, broad knowledge of Local Area Network and Wide Area Network technologies, and a detailed understanding of the network protocols associated with appliances such as routers, switches, bridges, and security devices. The elite CCIE certification has been recognized as the most advanced IT credential by CertMag.

The Capabilities of a CCIE Engineer
The CCIE credential recognizes consultants with the knowledge and background to succeed in the most challenging tasks in their field. The CCIE exams given by Cisco are regularly updated to evolve along with network technology, focusing on current environments and real-world applications. The CCIE credential is active for two years, and to renew it holders have to pass a Cisco renewal test. This guarantees that CCIE engineers don't become stale or too focused in order that they can offer the most advanced solutions to a broad range of challenges involving the most advanced connectivity technology.

CCIEs are a select group of engineers. Less than 3% of all Cisco accredited individuals achieve the CCIE level, a tiny fraction of information technology professionals in the industry. By 2010, approximately 5,000 CCIEs were registered in the US. Progent retains the services of about 12 CCIEs on its phone-support and on-site IT consulting team, which is an extraordinarily high number for a publicly accessible network service company.

CCIEs can resolve the most difficult issues related to network planning, deployment, administration, security, and repair. CCIEs work with the highest priority with Cisco's internal support staff in isolating anomalies with IOS Software network administration utilities and developing alternate approaches or obtaining software patches to fix problems. CCIEs represent an exceptional value because their depth of expertise enables them to solve complex problems quickly. In many cases, less qualified engineers can spend many hours or days wrestling with a problem that an experienced CCIE can resolve in a few minutes.

The majority of Progent CCIEs are not only experienced with Cisco technologies, but have a variety of advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISSP or CISM. This allows Progent to offer end-to-end solutions that address a wide range of IT products without requiring needless expenses and delays orchestrating too many specialists.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national Internet providers, and so their help is not readily available to small businesses. Progent is among the few consulting firms that makes CCIEs accessible to support small and mid-size businesses. In addition, Progent can provide fast access to a CCIE-certified consultant online so that you can receive timely help for urgent network issues that are impacting business efficiency but are outside the experience of your ordinary IT maintenance providers. Progent's CCIE support experts can connect to your environment via sophisticated remote troubleshooting tools in order to provide quick and economical analysis and remediation of urgent network problems. To learn how to talk to a Progent CCIE for fast help with your network, visit Progent's Remote Support.

For more details concerning Progent's engineering assistance for Cisco products, choose a subject:

To ask Progent about technical expertise for Cisco technology, call 1-800-993-9400 or go to Contact Progent.



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