CCIE Consulting and Support ServicesProgent's organizational structure is geared towards making top IT skills available on short notice and economically. Progent is a leader in the IT consulting arena for being able to offer convenient, rapid, and budget-friendly access to Cisco CCIEs. CCIEs are sought-after network engineers who qualify for this rare certification only after intense examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the premier certification for network engineers, and indicates a person's technical skills at the expert level. Individuals who succeed in both of the mandatory exams, one written and the other in a hands-on lab setting, are awarded a CCIE certificate from Cisco. CCIE certification typically requires a minimum of three years of practical seasoning designing, implementing, operating, and troubleshooting large-scale Cisco networks. Qualifying for a CCIE certificate also demands experience with Cisco devices and Cisco networking solutions, broad knowledge of LAN/WAN technologies, and an in-depth understanding of the network protocols used on appliances such as routers, switches, bridges, and firewalls. The elite CCIE credential has been recognized as the most advanced IT certification by CertMag.

The Skills of a CCIE Engineer
CCIE certification recognizes consultants with the knowledge and experience to handle the most difficult assignments in their field. The CCIE exams given by Cisco are continually revised to grow along with the state of the art, focusing on contemporary technologies and real-world applications. The CCIE credential is valid for two years, and to keep it current engineers have to pass a Cisco recertification exam. This ensures that CCIEs do not become out of date or overly specialized in order that they can provide the most advanced solutions to a broad array of challenges involving the most advanced network and security technology.

CCIEs are a highly-select group of engineers. Less than 3% of all Cisco certified professionals make it to the CCIE certification, a small minority of information technology professionals worldwide. By 2010, about 5,000 CCIEs were located in the US. Progent retains the services of about 12 CCIEs on its remote and on-site IT support team, which represents an exceptionally large number for an independent small business IT support organization.

CCIEs can handle even the most difficult issues associated with network planning, deployment, administration, protection, and repair. CCIEs operate closely with Cisco's in-house support staff in isolating problems with Cisco IOS Software network administration tools and coming up with alternate approaches or obtaining software patches to fix problems. CCIEs are an exceptional value because their depth of expertise enables them to resolve complex problems quickly. In common cases, less seasoned consultants can spend many hours or even days struggling with a problem that an experienced CCIE can resolve in just a few minutes.

Most Progent CCIEs are not only expert at Cisco technologies, but have a variety of recognized industry credentials including Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISA or CISM. This allows Progent to provide comprehensive solutions that address a broad range of technologies without incurring needless expenses and interruptions managing multiple specialists.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and so their services are not easily accessible to the general public. Progent is among the rare service providers that makes CCIEs accessible to support small and mid-size businesses. In addition, Progent offers fast access to a CCIE-certified consultant by phone so that you can get immediate support for complex network issues that are hurting worker efficiency but are beyond the experience of your local network support resources. Progent's CCIE engineers can connect to your environment via the latest on-line troubleshooting tools in order to provide fast and affordable analysis and repair of critical network trouble. To find out how to get in touch with a Progent CCIE for timely help with your network, go to Progent's Online Support.

To learn more information about Progent's engineering support for Cisco technology, select a topic:

In order to ask Progent about engineering help for Cisco technology, call 1-800-993-9400 or see Contact Progent.



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