Cisco Certified Expert Network Consulting and Support

Progent's organizational structure is designed to make the best network support skills accessible on short notice and for a reasonable cost. Progent is unmatched in the IT consulting arena for the ability to offer easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious certification by passing strenuous examination by Cisco.

CCIE (Cisco Certified Internetwork Expert) is the top recognition for networking engineers, and indicates an individual's networking skills at the master level. Candidates who pass the two mandatory tests, one written and one in a lab environment, are awarded a CCIE credential from Cisco. CCIE certification typically takes a minimum of three years of practical experience architecting, implementing, managing, and repairing large-scale Cisco networks. Earning a CCIE certificate also demands experience with Cisco devices and Cisco networking software, extensive knowledge of Local Area Network and Wide Area Network technologies, and a detailed familiarity with the network protocols used on routers, switches, bridges, and security devices. The prestigious CCIE certification has been recognized as the most technically advanced IT certification by CertMag.

The Skills of a CCIE Engineer
The CCIE credential recognizes experts with the skills and experience to succeed in the most challenging tasks in their field. The CCIE exams administered by Cisco are continually updated to grow with network technology, focusing on contemporary technologies and real-world problems. The CCIE certification is active for two years, and to renew it holders must take a Cisco recertification exam. This ensures that CCIEs don't get out of date or too specialized in order that they can provide the latest approaches to a broad array of problems associated with the most current networking products and technology.

CCIEs are a select class of consultants. Less than 3% of all Cisco qualified professionals achieve the CCIE credential, a tiny minority of IT professionals in the industry. In 2010, about 5,000 Cisco Certified Internetwork Experts were registered in the United States. Progent retains the skills of around 12 CCIE-certified engineers on its remote and on-site IT support group, which represents an exceptionally large number for an independent small business IT support company.

CCIEs can handle even the most challenging problems involving network design, deployment, administration, protection, and repair. CCIEs operate closely with Cisco's in-house support staff in identifying problems with Cisco IOS Software network administration utilities and developing alternate approaches or installing software updates to correct problems. CCIEs are an excellent value since their deep experience allows them to fix seemingly intractable problems quickly. In common instances, less qualified engineers can burn up many hours or even days wrestling with a problem that a certified CCIE can resolve in a few minutes.

The majority of Progent CCIEs are not only experienced with Cisco technologies, but also have a variety of advanced technical certifications such as Microsoft Certified Systems Engineer (MCSE), and a major security credential such as CISSP or CISA. This allows Progent to offer comprehensive solutions that incorporate a broad range of technologies without requiring needless expenses and interruptions managing too many consultants.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or national ISPs, and so their services are not readily accessible to small businesses. Progent is among the rare support providers that makes CCIEs available to help small and mid-size companies. Also, Progent offers fast access to a CCIE-certified consultant by phone so that you can get immediate support for urgent network problems that are impacting business productivity but are outside the experience of your ordinary IT maintenance providers. Progent's CCIE support experts can connect to your network via secure on-line support technology in order to perform fast and affordable analysis and remediation of critical system trouble. To find out how to contact a Progent CCIE for fast help with your IT infrastructure, visit Progent's Online Support.

For additional information about Progent's engineering support for Cisco networking products, select a subject:

• Introduction to Cisco Expertise
• Cisco Firepower NGFW Series Firewalls: Integration and Management Expertise
• ASA 5500-X Firewalls with Cisco Firepower Services: Integration and Management Support
• ASA 5500 Firewalls Engineering Services
• Cisco PIX 500 Series Firewall Management Expertise
• Cisco Routers Engineering Expertise
• Cisco Wireless Deployment Expertise
• Aironet Wireless APs Deployment Support
• Cisco Small Business WiFi Access Points Deployment Services
• Catalyst 802.11ax Wi-Fi 6/6E Access Points Solution Design, Configuration and Debugging Support
• Cisco WiFi Controllers Integration Consulting
• Cisco Meraki APs Design Support
• Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
• Cisco Voice over IP Phones and IP Video Desktop Phones Consulting Services and Wireless IP Phone Configuration
• Cisco Jabber and Management Services
• Cisco Catalyst Switches Engineering Expertise
• Cisco Nexus Switches Support and Troubleshooting Services
• Cisco Meraki Switches Support and Troubleshooting Services
• Cisco VPN and Security Setup and Troubleshooting Services
• SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Consulting
• Design Expertise for Cisco-based Datacenters
• Infrastructure Design Expertise for ISPs
• Remote Network Management Strategies for Cisco-powered Infrastructure

In order to ask Progent about technical support for Cisco technology, phone 1-800-993-9400 or go to Contact Progent.