Progent's organizational structure is designed to make the best network support talent available quickly and for a reasonable cost. Progent is unmatched in the network support industry for being able to offer convenient, rapid, and cost-effective access to Cisco CCIEs. CCIEs are sought-after networking professionals who qualify for this prestigious certification only after intense testing by Cisco.
CCIE is the most advanced certification for network consultants, and indicates an individual's technical knowledge at the master level. Candidates who pass the two required tests, one written and one in a hands-on lab environment, receive a CCIE credential from Cisco. CCIE certification typically requires at least three years of real-world seasoning designing, implementing, operating, and troubleshooting large-scale Cisco environments. Qualifying for a CCIE certificate also demands a familiarity with Cisco devices and network solutions, broad knowledge of Local Area Network and Wide Area Network mechanisms, and a detailed understanding of the protocols associated with routers, switches, bridges, and security devices. The prestigious CCIE certification has been voted the most technically advanced IT credential by CertMag.
The Skills of a CCIE Consultant
The CCIE certification identifies engineers with the knowledge and background to handle the most challenging assignments in networking. The CCIE tests given by Cisco are regularly updated to evolve along with the state of the art, focusing on current environments and practical problems. The CCIE certification is active for two years, and to renew it consultants must pass a Cisco renewal exam. This ensures that CCIEs don't get out of date or too focused so that they can offer the latest solutions to a broad range of problems involving the most current connectivity products and technology.
CCIEs are a select class of consultants. Below 3% of all Cisco accredited professionals achieve the CCIE credential, a small minority of information technology professionals worldwide. In 2010, approximately 5,000 CCIEs were located in the US. Progent retains the services of around a dozen CCIEs on its phone-support and on-site IT consulting team, which represents an exceptionally high number for an independent computer support firm.
CCIEs can resolve even the most challenging issues involving network planning, integration, management, protection, and repair. CCIEs operate on a privileged basis with Cisco's in-house engineers in isolating anomalies with Cisco IOS Software network administration tools and developing workarounds or installing software updates to resolve problems. CCIEs are an excellent value because their depth of experience allows them to solve seemingly intractable problems rapidly. In many cases, less seasoned engineers can spend many hours or even days wrestling with a problem that an experienced CCIE can resolve in just a few minutes.
The majority of Progent CCIEs are not only expert at Cisco technologies, but also have multiple advanced industry credentials such as Microsoft Certified Systems Engineer (MCSE), and a major security certification such as CISSP or CISM. This permits Progent to offer end-to-end services that address a broad range of technologies without requiring needless expenses and interruptions orchestrating too many specialists.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide ISPs, and so their help is not readily accessible to the general public. Progent is one of the rare support firms that makes CCIEs accessible to support small and medium sized businesses. In addition, Progent offers quick access to a CCIE-certified consultant by phone so that you can receive immediate help for urgent network problems that are impacting worker productivity but are outside the experience of your local IT maintenance providers. Progent's CCIE support experts can connect to your network by means of the latest on-line troubleshooting technology in order to perform fast and economical diagnosis and remediation of critical system problems. To find out how to get in touch with a Progent CCIE for timely help with your network, visit Progent's Remote Support Services.
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In order to ask Progent about consulting help for Cisco products, call 1-800-993-9400 or go to Contact Progent.