Cisco Certified Network Consultants

Progent's operational structure is geared towards making the best network support skills available quickly and affordably. Progent is a leader in the network support arena for being able to offer easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this rare certification by passing intense examination by Cisco.

CCIE is the top recognition for networking professionals, and certifies an individual's networking skills at the master level. Candidates who succeed in both of the mandatory exams, one written and the other in a hands-on lab environment, are awarded a CCIE certificate from Cisco. CCIE certification typically takes a minimum of three years of real-world seasoning designing, deploying, managing, and troubleshooting large-scale Cisco networks. Earning a CCIE certificate also requires experience with Cisco devices and network software, extensive knowledge of LAN/WAN technologies, and a detailed familiarity with the network protocols used on appliances such as routers, switches, bridges, and security devices. The elite CCIE credential has been voted the most advanced IT certification by CertMag.

The Capabilities of a Cisco CCIE Consultant
Cisco's CCIE certification recognizes engineers with the knowledge and experience to handle the most difficult assignments in networking. The CCIE exams administered by Cisco are continually revised to grow with the state of the art, concentrating on current technologies and real-world applications. The CCIE certification is valid for two years, and to keep it current holders must take a Cisco renewal test. This ensures that CCIE engineers don't get out of date or too specialized so that they can provide the most advanced solutions to the widest array of challenges associated with the most current network and security products and technology.

CCIEs are a select class of consultants. Less than 3% of all Cisco certified professionals achieve the CCIE certification, a small minority of IT professionals worldwide. In 2010, approximately 5,000 CCIEs were located in the United States. Progent offers the services of about a dozen CCIEs on its remote and on-site IT support group, which represents an extraordinarily large number for an independent small business IT service organization.

CCIEs can resolve the most complex issues related to network design, deployment, administration, protection, and troubleshooting. CCIEs work on a privileged basis with Cisco's in-house support staff in identifying anomalies with IOS Software network administration utilities and developing workarounds or installing software updates to correct problems. CCIEs represent an exceptional value because their depth of experience allows them to resolve seemingly intractable problems rapidly. In many cases, less seasoned consultants can burn up hours or days struggling with a problem that a certified CCIE can resolve in just a few minutes.

Most Progent CCIEs are not only expert at Cisco technologies, but have multiple advanced technical certifications such as Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISSP or CISA. This permits Progent to provide end-to-end services that address a broad array of IT products without requiring extra costs and delays managing multiple consultants.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide Internet providers, and so their help is not easily available to small businesses. Progent is one of the few consulting providers that makes CCIEs available to assist small and medium sized companies. In addition, Progent can provide fast contact with a CCIE-certified consultant by phone so that you can receive immediate support for complex network issues that are hurting worker productivity but are beyond the experience of your ordinary network support resources. Progent's CCIE support experts can connect to your environment by means of the latest remote support technology in order to perform quick and affordable diagnosis and repair of urgent system problems. To learn how to contact a Progent CCIE for fast help with your IT infrastructure, visit Progent's Remote Support.

To see more information about Progent's engineering support for Cisco solutions, select a subject:

• Overview of Progent's Cisco Expertise
• Cisco Firepower Series Firewalls: Configuration and Management Support
• ASA 5500-X Firewalls with Firepower Services: Integration and Management Services
• ASA 5500 Series Firewall Consulting Support
• Cisco PIX Series Firewall Management Support
• Cisco Routers Consulting Services
• Cisco Wireless Network Design Help
• Aironet APs Engineering Help
• Cisco Small Business 100, 300 and 500 Wireless APs Deployment Services
• Cisco Wireless Controllers Experts
• Cisco Meraki Wireless Access Points Design Services
• Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
• Cisco VoIP Phones and IP Video Desktop Phones Consulting Services and Cisco Wireless IP Phone Integration
• Cisco Jabber Migration and Support Expertise
• Cisco Catalyst Switches Engineering Services
• Cisco Nexus Switches Consulting and Support Services
• Cisco Meraki MS Switches Support and Troubleshooting Services
• Cisco Security and VPN Engineering Support
• SIP and CUBE Integration Solutions: SIP PSTN Trunks and Cisco CUBE Integration Consulting
• Design Expertise for Cisco-based Datacenters and Colocation Centers
• Infrastructure Optimization Consulting for Internet Service Providers
• Centralized Network Management Techniques for Cisco-powered Infrastructure

To contact Progent about professional help for Cisco products, call 1-800-993-9400 or go to Contact Progent.