Cisco CCIE SupportProgent's organizational structure is optimized to make top information technology talent available on short notice and for a reasonable cost. Progent is a leader in the network support industry for being able to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking professionals who earn this rare certification only after intense testing by Cisco.

CCIE is the premier certification for networking engineers, and indicates a person's technical skills at the master level. Individuals who pass the two required exams, one written and the other in a lab setting, are awarded a CCIE certificate from Cisco. Becoming a CCIE usually takes a minimum of three years of real-world experience designing, deploying, managing, and troubleshooting sophisticated Cisco environments. Qualifying for a CCIE credential also requires a familiarity with Cisco devices and Cisco networking software, broad knowledge of LAN/WAN mechanisms, and an in-depth familiarity with the network protocols associated with routers, switches, bridges, and security devices. The elite CCIE credential has been voted the most advanced information technology certification by CertMag.

The Capabilities of a Cisco CCIE Engineer
CCIE certification recognizes consultants with the skills and experience to succeed in the most difficult tasks in their field. The CCIE exams given by Cisco are continually revised to grow with the industry, focusing on current environments and real-world problems. The CCIE certification is valid for two years, and to renew it engineers must take a Cisco recertification exam. This guarantees that CCIEs don't become out of date or overly focused so that they can offer the latest approaches to the widest range of problems involving the most current network and security technology.

CCIEs are a select group of consultants. Less than 3% of all Cisco accredited individuals achieve the CCIE level, a small minority of IT workers worldwide. By 2010, around 5,000 Cisco Certified Internetwork Experts were located in the US. Progent retains the skills of about 12 CCIE-certified engineers on its phone-support and on-site network support group, which represents an extraordinarily high number for a publicly accessible computer service firm.

CCIEs can handle the most complex problems associated with network design, deployment, management, protection, and repair. CCIEs work closely with Cisco's in-house support staff in isolating problems with Cisco IOS Software network administration utilities and developing workarounds or installing software patches to correct problems. CCIEs represent an excellent value since their depth of experience enables them to solve complex problems rapidly. In common instances, less seasoned consultants can spend hours or even days wrestling with a problem that a certified CCIE can resolve in a few minutes.

The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but also have multiple recognized technical credentials including Microsoft MCSE, and a major network protection certification such as CISSP or CISA. This allows Progent to provide complete services that incorporate a broad range of IT products without incurring extra expenses and interruptions orchestrating too many specialists.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their help is not readily accessible to small businesses. Progent is among the few support firms that makes CCIEs available to assist small and medium sized businesses. Also, Progent offers fast access to a CCIE online so that you can receive immediate support for urgent network issues that are impacting worker efficiency but are beyond the experience of your local network support personnel. Progent's CCIE support experts can tie into your environment by means of the latest remote support tools in order to provide quick and economical diagnosis and repair of critical system problems. To find out how to get in touch with a Progent CCIE for fast assistance with your IT infrastructure, go to Progent's Remote Support Services.

For additional details about Progent's professional support for Cisco solutions, pick a subject:

If you wish to ask Progent about professional support for Cisco products, phone 1-800-993-9400 or see Contact Progent.



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