Cisco Certified Network Consultants
Progent's CCIE premier Engineers
Offer the Industry's Best Service
Progent's operational structure is optimized to make top network support skills available quickly and affordably. Progent is unmatched in the network support industry for the ability to provide easy, rapid, and cost-effective access to Cisco CCIEs. CCIEs are sought-after networking engineers who earn this rare certification only after intense testing by Cisco.
CCIE is the premier recognition for networking consultants, and certifies a person's technical skills at the expert level. Individuals who pass the two mandatory tests, one written and one in a lab setting, receive a CCIE certificate from Cisco. CCIE certification usually requires at least three years of real-world experience designing, implementing, operating, and repairing large-scale Cisco environments. Earning a CCIE credential also demands experience with Cisco hardware and network software, extensive knowledge of LAN and WAN mechanisms, and a detailed familiarity with the protocols used on appliances such as routers, switches, bridges, and firewalls. The prestigious CCIE certification has been voted the most technically advanced IT credential by CertMag.
The Capabilities of a CCIE Consultant
CCIE certification identifies engineers with the skills and background to handle the most difficult tasks in their field. The CCIE exams given by Cisco are regularly updated to evolve with the state of the art, concentrating on current technologies and practical applications. The CCIE credential is valid for two years, and to keep it current engineers must take a Cisco renewal exam. This guarantees that CCIE engineers don't get stale or too specialized in order that they can provide the latest solutions to a broad range of problems involving the most advanced network and security technology.
CCIEs are a highly-select class of consultants. Less than 3% of all Cisco accredited professionals qualify for the CCIE credential, a small fraction of information technology workers worldwide. By 2010, about 5,000 CCIEs were located in the United States. Progent retains the services of around 12 CCIE-certified engineers on its phone-support and on-site IT consulting group, which is an extraordinarily large number for an independent small business IT support organization.
CCIEs can resolve even the most complex problems associated with network design, deployment, management, protection, and repair. CCIEs work with the highest priority with Cisco's internal engineers in isolating problems with Cisco IOS Software network management utilities and coming up with alternate approaches or installing software patches to fix problems. CCIEs represent an exceptional value since their deep expertise allows them to resolve seemingly intractable problems quickly. In common cases, less qualified engineers can spend hours or days wrestling with a task that a certified CCIE can solve in minutes.
The majority of Progent CCIEs are not only expert at Cisco technologies, but also have multiple recognized technical certifications such as Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISSP or CISA. This permits Progent to offer end-to-end solutions that address a wide array of IT products without incurring needless expenses and interruptions managing too many consultants.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide ISPs, and so their services are not easily accessible to the general public. Progent is among the rare service firms that makes CCIEs accessible to assist small and mid-size businesses. In addition, Progent can provide quick contact with a CCIE online so that you can get timely support for complex network problems that are impacting business productivity but are beyond the scope of your ordinary IT maintenance providers. Progent's CCIE consultants can tie into your environment via state-of-the-art on-line support tools in order to perform quick and economical diagnosis and repair of urgent system problems. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, visit Progent's Online Support Services.
For more information about Progent's engineering assistance for Cisco solutions, choose a subject:
- Overview of Progent's Cisco Support
- Cisco Firepower NGFW Firewalls: Configuration and Management Expertise
- ASA 5500-X Firewall with Cisco Firepower: Configuration and Troubleshooting Expertise
- Cisco ASA 5500 Series Firewall Management Expertise
- Cisco PIX Firewall Troubleshooting Assistance
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Consulting Help
- Aironet Wireless Access Points Deployment Services
- Cisco Small Business WiFi APs System Design Services
- Catalyst 802.11ax Wi-Fi 6 Access Points Planning, Deployment and Debugging Support
- Cisco WiFi Controllers Consultants
- Meraki Access Points Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Expertise and Cisco Wireless IP Phone Integration
- Cisco Jabber Configuration and Troubleshooting Expertise
- Catalyst Switches Engineering Services
- Nexus Switches Support and Troubleshooting Expertise
- Cisco Meraki Switches Configuration and Maintenance Services
- Cisco VPN and Network Security Engineering Expertise
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
- Design Solutions for Cisco-based Datacenters and Colocation Centers
- Data Center Design Consulting for ISPs
- Centralized Network Management Techniques for Cisco-powered Environments
To ask Progent about professional support for Cisco products, call
An index of content::
MetaFrame Engineer
XenApp Virtual Applications Professional
Progent's Citrix-certified consultants can help your business to design, implement, administer, and troubleshoot a virtual Windows application delivery solution built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid disaster recovery.
Virtualization Services
Virtual Server Technology Specialists
Server proliferation puts pressure on network budgets and administrative resources. Server reduction through a virtual architecture offers lower total cost of ownership of hardware and faster ROI, more leveraged use of physical computers, streamlined operations, increased network availability, and easier manageability. Typical usage scenarios for virtual machines include hardware consolidation, low-cost hosts for line-of-business legacy applications running on obsolete operating systems, and affordable isolation of software development or evaluation environments from production systems.
Exchange 2016 Support Outsourcing
Microsoft Exchange 2019 Computer Consultants
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting email solutions for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features compliance, fault tolerance, easy connectivity for remote and mobile users, time-saving management tools, and productive integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also assist small or mid-size companies to migrate to Exchange 2016 Server or Microsoft Exchange 2013.
PowerPivot for SharePoint Remote Support
SQL Server 2012 Performance Tuning Online Help
Progent can provide the expertise of certified engineers as well as seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security consultants to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
MRTG Computer Consultant
Nagios Online Support Services
Network monitoring commonly entails observing a network’s resource utilization in order to uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows coexist. Progent's system support consultants can help you use both these tools to optimize and troubleshoot your network. Progent's UNIX support professionals provide small companies and programmers help with managing and supporting UNIX and Linux systems that work with Microsoft-based products.
Remote Access Professionals
Cisco VPN Remote Technical Support
Cisco's security and offsite connection technology for small companies offer a comprehensive range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit most closely with your company goals.
Meraki Wi-Fi 6 Access Point Upgrade Consulting Services
Meraki Air Marshal IT Consulting
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and troubleshooting services to assist you to design, install, manage, optimize, and repair wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to plan and implement hybrid environments that integrate on-premises and cloud-based resources and that deliver easy access, advanced protection, streamlined management, and consistent operation for all your wired and wireless devices.
Exchange Server 2019 Technical Consultant
IT Services Exchange 2019 MCDB Cache
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
Windows Server Essentials and Exchange Professional
Windows Server Essentials Compliance Consultancy
Windows Server Essentials is a value-priced, versatile operating system that allows small businesses to transition from the older stand-alone on-premises datacenter to the new hybrid networking model that includes on-premises and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the potential business advantages of migrating to Essentials and implementing a hybrid on-premises/cloud-based design for your computing environment. Progent can provide full-service project management support to help you plan and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers ongoing consulting, technical support, and customized training.
IT Support Outsourcing Consult
Network Support Outsourcing Consultants
Progent is structured to deliver in-depth remote support for all technical areas associated with today’s small business information networks and offers a variety of strategic, as-needed services including a temporary Chief Information Officer to provide advanced IT design and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical initiatives such as office relocations orOS upgrades, connectivity experts for building and maintaining fast and reliable infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, enhance, or troubleshoot business application programs.
MCSE Expert Certified Office SharePoint Server 2003 Technology Consulting Services
Microsoft Experts SharePoint Server 2003 Online Support
Progent's Microsoft-certified consultants can help you rationalize the business case for deploying SharePoint Server 2007, consult with you on the most sensible version of SharePoint Server for your circumstances, offer configuration and deployment services, assist you to install MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and custom application software to work with SharePoint Server 2007, design a comprehensive security strategy that incorporates portal solutions, and deliver troubleshooting and Help Desk services.
Microsoft Project Server My Sites Services
Microsoft Project Server Scheduling Professionals
Progent's Microsoft-certified consultants offer advanced expertise in implementing, managing and debugging any edition of Project, Project Server, and Project Online and can deliver a wide range of affordable online support services following proven best practices to assist organizations of all sizes to get all the benefits of this powerful platform. Support services offered by Progent include solution design, software configuration and upgrades, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Outlook autodiscover Technical Support
Hybrid Exchange Online and Exchange on-premises Support Outsourcing
Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated Exchange components to lower capital costs and management overhead. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to help your organizations to assess the benefits of Exchange Online, design a solution that fits your business needs and budget, carry out a non-disruptive move from your current Exchange organization to one that includes Exchange Online, train your IT team and end users, and deliver as-needed consulting and technical support.
Offsite BDR Services Setup and Support
Top ProSight Data Backup and Restore Services Services
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information.
CCVP Computer Network Providers
GCIH Integration Consultants
Progent provides customers the services of engineers who have earned some of the IT industry's most prized credentials. Progent thinks that clients deserve to know that their computer support consultants have formal testing plus extensive practical experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for significantly better vendor help than is available to uncertified service providers, allowing Progent to deliver clients a higher level of IT service. In other cases, major credentials such as CISA or ISSAP for IT security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the services of accredited IT experts.
Consultant Services 64-bit Server
24-Hour 64-bit Processing Engineers
Progent’s Microsoft-expert engineers can help you to update your desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of moving to 64-bit PC desktop computing, plan an efficient upgrade process that reduces business disruptions, and offer economical, expert remote support to aid your organization to install 64-bit PC desktop operating systems and application software on your current computers.
Offsite Workers Endpoint Security Online Troubleshooting
At Home Workers Endpoint Security Online Help
Progent can help small and medium-size organizations to set up cybersecurity protection systems and provide mitigation services for remote workers.
Windows Server 2019 Online Help
Technical Support Windows 2016
The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth knowledge in planning and building seamless, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent’s consulting services can assist you with planning, deploying, managing, and supporting Windows Server solutions that increase the productivity of your IT system. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
SMS Server Migration Support
Microsoft Certified SMS Server Migration Network Consulting
Progent’s Microsoft certified experts provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical software quickly and reliably to appropriate workers, lower product expense and adhere to licensing agreements by understanding usage profiles, enhance Windows security by increasing your awareness of weak points and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the management capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch administration, and asset tracking management including software and hardware inventory.
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