Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent can provide full-service project management support so you can plan and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your databases and applications to any network model including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed architecture assessment or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
Progent can assist your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent offers several basic kinds of Call Center support : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers convenient access to a reliable technical group with extensive experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected image as a solid contributor to business productivity. Progent's target is to fix and not merely record problems.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a wide range of affordable remote support services to assist you to manage your existing Microsoft Word solution or help you to move to a newer version of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between various releases of Word, integrating Office Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security support, smart phone synchronization, and online training tailored for your special requirements.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable availability for critical workloads by providing centralized, mixed-platform tracking of IT resources deployed throughout on-premises systems and private and public clouds. Progent's consulting team can provide world-class online and onsite support to assist organizations of all sizes to plan, implement, optimize, enhance and repair SCOM 2016 solutions. Progent can help your company to move to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's SonicWall firewall experts can help you configure, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business practices.
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other personal devices.
Progent's Shared Help Desk service allows your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Technical Response Center offers national extended hours remote support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer after-hours telephone help and remote direct computer connection to isolate and resolve network problems rapidly and affordably. The scope of IT expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to appropriate experts as needed. For urgent issues, the TRC tries to respond to your request for service within one hour.
Progent offers IT support for medium size businesses who have 100 to 250 system users. The mid-size business or office has typically been an underserved part of the market for network support expertise. The cost structures and support access models of large outside service organizations make them too costly for the ordinary small business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information network whose advanced technology and capability are often similar to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual network technology and proactive network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the mid-size organization with big-company service from certified, world-class experts with background in a broad array of small business network solutions. If your medium size organization or small business is searching for the quality of IT support appropriate for a medium size organization without paying big-company prices, call Progent.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progent's IT outsourcing services offer economical computer consulting for small businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting network support expenses to increase in a more moderate and controlled manner than is possible by building up a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust system architecture for your vital business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
GIAC was founded in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with all of the network security services covered within GIAC certification including auditing infrastructure vulnerability, security incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
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The Progent Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Exchange 2010 for your company and can help you to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast return on investment by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining management, and consolidating your key communications technologies.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent provides nationwide online technical support and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft Windows products. Progent's engineers can provide macOS and OS X clients a variety of services including desktop support, upgrading to the most recent edition of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support provides optimum leverage for your information technology budget by preserving client efficiency and shortening the hours charged for network analysis and repair. Advanced remote support technology and experienced technicians and engineers combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with over the phone or through a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security specialists to help with the most difficult network issues.
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and fixing SCOM environments and offer organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Progent can provide a wide array of economical remote and onsite support services to assist you to install, administer, and debug workstations and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's experienced ransomware recovery consultants can assist your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
If you have a small business information system with 10 to 50 desktop clients, Progent's IT outsourcing services free your organization from over-reliance on single freelance service provider while giving you cost-effective and reliable access to high-quality technical support. By providing network consulting help when you need it, offering advanced expertise for critical applications, delivering value-added services such as 24x7 server monitoring, and billing only for support you use, Progent offers you an affordable solution for maximizing the productivity and profitability of your small office network. Progent is the intelligent way for small organizations to create and maintain a robust and safe information network and to have quick access to the experienced help ordinarily restricted to enterprises who are able to support a sizeable in-house IT organization.
Progent's ProSight Active Security Monitoring incorporates cutting edge behavior AI technology by SentinelOne to defend endpoint devices as well as servers and VMs against known and new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Intune consultants can assist you to understand the business value of adopting Microsoft Intune for configuring and managing your mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to configure security policies, set up pilot environments to evaluate the benefits of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune solution.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company better technical solutions for your IT network.
Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, expandability, and flexibility that improve output of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can provide affordable online engineering, technical support, and education services to assist you to plan, execute, and manage Windows Server 2008 R2 to add substantial strategic value to your information system.
Microsoft Communications Server provides IM and Real Presence in a scalable, world-class package offering advanced protection, seamless compatibility with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, enhanced worker productivity, and better intellectual property protection with this simple-to-administer, highly available IM platform. Effective deployments of Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified consultants can provide the skill necessary to deliver all the benefits of Office Communications Server across your entire organization.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Progent's Cisco-certified wireless consulting experts can help businesses of any size to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, density, scale, security compliance and manageability needed for transparent access between wireless and wired network infrastructure. Progent offers efficient remote and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent offers comprehensive project management so you can design and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
This page includes the latest updates on cybersecurity threats, fixes, and leading practices. Call or email Progent if your organization needs assistance securing your network against the latest IT security threats.
Progent's Microsoft-certified consultants offer online or in-person support to help organizations of any size to plan, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving especially challenging problems, or full project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's business climate will make you a more capable professional by improving your information technology knowledge and boosting the loyalty of your customers. Progent makes good on this promise by attracting the best consulting talent for you to work with, offering a state-of-the-art system infrastructure, running custom application tools to deliver the highest quality of support, and by optimizing our business structures for finding and retaining clients.
Progent offers the expertise of a veteran consultant with extensive hands-on experience installing, maintaining, and upgrading immersive telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network support team, your ISP, and your video conferencing platform supplier to assist your company maximize the business value of your video conferencing solution.
Progent's Microsoft-certified engineers can assist your company to automate desktop software update deployment by delivering support for administration solutions such as System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services (WSUS).
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and more secure AD environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with information security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability.
Progent offers access to a veteran consultant with years of experience installing, maintaining, and upgrading immersive telepresence systems from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support group, your Internet Service Provider, and your video conferencing platform vendor to assist your organization maximize the strategic value of your video conferencing solution.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that combine Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows systems.
Progent's productive atmosphere will allow you to become a better professional by improving your technical knowledge and increasing the loyalty of your clients. Progent delivers this commitment by attracting the top professional talent for you to work with, offering an advanced system architecture, using custom software tools to deliver the maximum quality of support, and by streamlining proven operational structures for attracting and keeping clients.
The server cluster feature set incorporated into the high-end editions of MS Windows Server 2008 is dramatically re-engineered to streamline the installation, setup, and administration of server clusters that provide improved levels of system availability, security, performance, and flexibility. New or enhanced features include cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you evaluate the advantages of failover clusters, design and execute a deployment, educate your IT personnel to administer your failover clusters, provide continuing consulting and technical help services, and produce and test a disaster recovery procedure.
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, manage and debug firewall environments built on ASA firewalls with Firepower Services.
Progent offers small and medium size businesses expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors such as Check Point Software, Juniper, and SonicWall. Progent can help you create a detailed security plan and choose appropriate products from a variety of suppliers to support your security goals while staying within your budget limits.
Progent's consultants can provide Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For computer networks built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, implement, optimize, manage and troubleshoot a Wi-Fi solution optimized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
ProSight Reporting is an expanding line of in-depth reporting utilities created to work with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of all sizes can get a level of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management options available as low-cost service packages designed to assist you to identify and resolve a most network issues before they can hurt productivity.
For custom program creation, Progent can supply software design consultants to produce line-of-business software in areas such as eCommerce, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's Microsoft-certified database consultants can provide small and midsize businesses online DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include software installation and configuration, database architecture and coding, administration support, synchronization solutions, storage management, tuning, data migration, information security, backup and recovery systems, troubleshooting, and webinar training.
SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, high-availability, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to assist organizations of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and post-migration Call Center support services.
Progent's Sun Solaris family support services offer small businesses and software developers help with managing and supporting Solaris systems that operate with Microsoft-powered technology. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent offers nationwide remote phone support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft Windows products. Online IT help provides optimum return for your information technology budget by preserving user productivity and shortening the hours billed for network repair services. Sophisticated online support tools and skilled technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated by telephone or through a combination of telephone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISSP certified security professionals to assist you with the most challenging network problems.
Progent can assist you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that utilize physical IT assets along with public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of cloud integration services such as Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your company from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to high-quality network expertise. By delivering network support service when you require it, providing advanced expertise for key applications, offering unique support such as 24x7 network monitoring, and billing only for support you receive, Progent gives you an affordable solution for maximizing the business value of your small business network. Progent is the smart way for small organizations to create and maintain a robust and safe IT network and to benefit from fast access to the skilled consulting typically restricted to enterprises who are able to support a sizeable in-house IT organization.
Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect vital areas including ease of administration, availability, compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management products and is intended to provide a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from legacy versions of VMM, design processes for building and deploying VMs and hosts, implement fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware vSphere expertise.
Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent offers rapid remote access to Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your network via powerful remote support utilities to deliver quick and affordable analysis and repair of critical network infrastructure problems.
Years of background delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique capability for supporting branch offices that need network help with the responsiveness associated with with small firms but which includes professional client interaction, complete documentation, and adherence to corporate IT standards. If your corporation maintains a branch office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a wide range of onsite and remote network consulting services and network architecture assistance.
For enterprise project management support, Progent can provide the services of veteran IT professionals with years of experience in IT management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to make sure major projects are completed on schedule and on budget.
Progent's CISSP-certified network security experts can assist organizations of all sizes with any facet of IT security. Progent can create efficient security solutions that guard a small office from advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile clients accessing IT resources distributed over a mix of physical sites and public and private clouds.
If your business network combines Sun Solaris platforms with Windows, Progent can assist you to incorporate your computers into a cohesive environment that allows all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's Solaris and Microsoft Windows integration assistance services feature network infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Helpdesk support.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance bottlenecks.
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and filtering network traffic according to user type and locale. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller solutions.