Progent offers enterprise clients the help of a certified NetApp consultant for remote or on-premises support for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN environments quickly and affordably based on leading practices.
Progent's Windows Server 2019 disaster recovery preparedness experts can help you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
If you have a company information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your business from dependence on an individual freelance service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By providing IT consulting help when you need it, offering specialized expertise for critical technologies, offering value-added services such as automated server monitoring, and billing only for services you use, Progent gives you an affordable way for optimizing the profitability of your small office network. Progent is the intelligent way for small businesses to build and maintain a reliable and secure information network and to benefit from fast access to the experienced help typically restricted to businesses who are able to support a large internal IT group.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's Data Center professionals can help you find high availability data centers that meet the particular needs of your company. High availability colocation sites are particularly appealing to small companies due to of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to build an on-site data center with even a basic level of fault tolerance is financially prohibitive for the majority of small organizations. Progent can help you get all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of engineering and maintenance services.
Progent's Meraki wireless access point experts offer online and on-premises support services to assist organizations of any size to design, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, performance, security, ease of management and availability for wired and Wi-Fi clients regardless of their location or device.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a group of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness experts. Progent can also help your business to plan and execute a move to the Flexential facility with services like designing system configuration, specifying hardware, system configuration and testing, debugging, streamling remote management, and training your network staff.
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis package built, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its segmented approach you can purchase only the functions you currently need, with the ability to add users and increase capabilities in the future. Progent's Dynamics GP/Great Plains support engineers can show you how to install, configure and manage the current release of Dynamics GP or upgrade efficiently from an older version.
Progent's Microsoft-certified consultants offer affordable remote technical support and development services to assist you to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages able to function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise-wide search, workflows, and other tools to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent can provide access to a veteran specialist with years of experience installing, maintaining, and enhancing immersive telepresence platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support group, your ISP, and your telepresence platform supplier to help your company maximize the business value of your video conferencing ecosystem.
Progent's Cisco-certified CCIE consultants can help organization to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from outdated switches to modern models.
MS Communications Server provides IM and presence in an extensible, enterprise-grade solution featuring enhanced protection, transparent compatibility with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this simple-to-manage, highly available IM platform. Successful deployments of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-certified consultants can provide the skill necessary to realize all the advantages of Office Communications Server throughout your entire organization.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer interactions. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote sales success and deliver consistent, efficient customer service. Progent can set up the optimal network infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Progent is among the most qualified information technology consulting companies for creating e-mail solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent's CCIE-certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange infrastructure to lower capital costs and management overhead. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your small businesses to evaluate the potential advantages of Microsoft 365 Exchange Online, plan a network topology that fits your business needs and IT budget, carry out an efficient migration from your current Exchange system to one that includes Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, software development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a seamless intranet solution.
Progent's Microsoft-certified consultants can help your organization to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of migrating to 64-bit processing, plan an affordable upgrade process that reduces business interruptions, and provide inexpensive, professional remote help to aid you to configure 64-bit software and applications on your existing hardware.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent's Citrix-certified engineers can assist you to understand the strategic benefits of XenServer and additional Citrix products, and can assist you to plan, validate, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer deployment and help you to optimize resource utilization, responsiveness, protection, uptime, and disaster recovery.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning technology from SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, identification, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Progent can provide the cost-effective support of remote Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and managing a seamless move to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security plan, automate IT management, assist with application development, and build and test a DR/BC plan.
Progent's certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Cisco CCIE wireless infrastructure consultants can provide remote or onsite configuration and debugging services to assist you to design, implement, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your unique office design, building structure, and anticipated workloads.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience assisting small and mid-size organizations to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help you to plan and test a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to architect, implement, and maintain resilient technologies such as non-stop Internet access, virtualized servers, clustering, load balancing, transparent online backup, and multi-location hot backup centers.
Progent can supply small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to enhance business operations so they align better with your business goals. Your business can create and implement a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
Progent's Citrix-certified experts can help your organization to evaluate the business value of the various editions of Essentials for Hyper-V, help you to use Citrix management utilities with your Microsoft Hyper-V network, and show you how you can deploy Citrix Essentials to improve the performance, uptime, consistency, and fault tolerance of your virtual environment while reducing the cost of equipment and support and streamlining administrative tasks.
Progent's Microsoft Certified professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 installations or updates and can supply local technicians to help large companies with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
Remote continuous monitoring, proactive alarms, and actionable reports are crucial to maintaining the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can get a level of network stability that was once limited to enterprises. Progent offers several Remote Monitoring and Management options delivered as economical service packages designed to assist you to identify and fix a most IT network issues before they get big enough to disrupt your business.
Progent's Microsoft-certified consultants can help you to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit PC desktop processing, design an affordable migration process that minimizes operational interruptions, and provide inexpensive, expert online support to aid your company to install 64-bit PC desktop software and applications on your existing computers.
Progent's experts offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or moving to iCloud services. For computer networks based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your company's business goals.
Progent's Microsoft-expert consultants can help your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can help your company to understand the costs and advantages of migrating to 64-bit computing, design an affordable upgrade process that minimizes business disruptions, and deliver inexpensive, expert remote support to assist you to configure 64-bit operating systems and application software on your current computers.
Progent can assist small and mid-size businesses to deploy and troubleshoot video conferencing technology to allow their at-home workers to communicate efficiently with colleagues and clients.
Progent can provide the support of a certified consultant with an extensive background integrating products from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or maintain a telepresence environment that preserves your investment and optimizes the strategic value of your IT network. Progent can also provide the services of infrastructure consultants able to assist companies of all sizes to build and troubleshoot a network that provides the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence solution.
Progent can provide cost-effective online assistance to help you to design, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent also offers remote and on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your information network.
