Progent can assist your IT team to plan and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that utilize on-premises resources along with one or more public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Cisco's Catalyst wireless controllers streamline the administration of wireless networks by unifying the configuration and management of wireless access points, tuning wireless performance by reducing the impact of radio frequency congestion, improving wireless uptime with fast auto-failover, and hardening security by identifying threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's Computer Contact Center Outsourcing Support Services for PC desktop support are designed especially for small organizations who require immediate access to a Help Desk Service Center with professional phone support and effective escalation options but who have to work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Applications Selection and Integration.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Progent's certified Microsoft Office and Microsoft 365 consultants can help companies to integrate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers fast return on investment and promotes better business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with one another and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with different releases of Office desktop and can provide live online training to individuals and groups.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that utilize on-premises resources along with one or more cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent can provide fast access to the skills of veteran wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless APs for your business and assist you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to select, provision, and position Ubiquiti UniFi wireless access points for your required coverage and throughput.
Progent's company culture will allow you to become a more capable professional by improving your information technology skills and increasing the satisfaction of your customers. Progent makes good on this promise by attracting the best consulting talent for you to work with, offering an advanced system infrastructure, running specialized application utilities to deliver the maximum quality of support, and by optimizing our operational models for attracting and keeping clients.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist you to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
SQL Server 2014 includes major enhancements in critical areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services including planning, configuration, administration, troubleshooting, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's Citrix-certified engineers can assist you to understand the strategic advantages of XenServer as well as other Citrix platforms, and can help you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your existing Citrix technology environment and help you to optimize resource utilization, responsiveness, protection, uptime, and recoverability.
For more than two decades, Progent's consultants have provided budget-friendly IT planning, integration, debugging, cybersecurity, and development for networks of all sizes.
Progent can assist you with any phase of Microsoft Azure integration including requirements analysis, readiness evaluation, solution architecture, pre-production testing, implementation, centralized management, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to set up and debug firewalls and VPN connections so your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure resources.
If your office computer system combines Sun Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, superior performance, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include IT architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk support.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to get an unbiased assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and more secure Active Directory environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and less downtime.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's production servers in a solution that gives the maximum degree of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting and management services are built on proven virtualization technologies that allow small businesses with mixed- platform environments to save significantly on the costs of capital investments, system support, and IT administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming uncooked data into valuable understanding of your company and customers.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 programs and cloud services are available in a variety of subscription plans targeted at markets from individuals and home offices to enterprises. Progent can provide fast and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can help your business to understand the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 so you derive top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based products and services.
Progent's Linux support experts offer small and mid-size businesses and software developers help with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with an easy one-stop consulting firm to help you build and manage a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
System Center Configuration Manager 2016 automates software deployment and updating, simplifies compliance settings management, inventories network assets, guards against company data leakage, performs health reporting, allows safe end-user self service, and offers a single control mechanism for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help you with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Progent's Microsoft certified consultants offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis package built, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its segmented approach you can purchase only the capability you currently require, with the ability to add clients and increase functionality in the future. Progent's Microsoft Dynamics GP support experts can help you deploy, customize and administer the current version of Dynamics GP or upgrade smoothly from an earlier edition.
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of skill that information security managers are expected to learn. It gives business management the assurance that consultants who have qualified for their CISM certification possess the background and capability to provide efficient security administration and support services.
Progent's Microsoft-Certified SQL Server consultants offer an array of support services to assist small and midsize businesses to plan, configure, manage, and repair SQL 2008 systems so that they gain the optimum competitive advantage from this advanced database management technology. Also, Progent can provide assistance with system architecture, company-wide security, and software programming to increase the business benefit of your SQL Server network.
Progent can help your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's Cisco-certified wireless networking consulting experts can assist organizations of any size to design, implement, administer and repair Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, capacity, scale, security and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent offers affordable remote and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can assist your business design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent provides the help of Microsoft and Cisco-Certified IT consulting experts to show customers economical alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that range from remote offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail architecture, protection, reliability, throughput, and system management.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote sales success and offer consistent, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service databases.
Progent's Microsoft certified experts provide a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Dynamics GP family, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular approach you are able to license only the functions you currently require, with the option to expand users and enlarge functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software support experts can show you how to install, configure and manage Microsoft Dynamics GP 2010 as well as older editions of Dynamics GP/Great Plains.
ProSight Reporting is an expanding family of real-time reporting utilities created to integrate with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent's security professionals can perform thorough penetration checks without the awareness of your organization's internal network support staff. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event history analysis are properly configured and consistently observed. Progent can implement continuous autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet resources while supporting enhanced efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and data throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier ISA Server consultants can show you how to design, deploy, configure, and support ISA Server 2006 on your system so that your business achieves a highly functional and economical balance of protection, productivity, and performance.
Progent can assist you to design and implement a smooth migration from a UNIX-based IT environment to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to guard your data and minimize productivity discontinuity by designing an efficient transition strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing environment, transition planning and validation, Exchange migration services, information and application porting, and processor and storage system transition and consolidation.
Progent can provide the affordable support of remote Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet access solution matches your business requirements. Services provided by Progent include assessment of your existing bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a different ISP and/or service plan. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
In conducting consulting tasks for corporate customers, Progent follows a structured methodology based on defined milestones in order to meet financial, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All phases are recorded to make available a comprehensive summary of IT services performed and to help in ongoing system maintenance.
The QTS Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of budget-friendly consulting services such as data center migration, system deployment and updates, network optimization, project management services, virtualization expertise, remote network monitoring, automated system management, application programming, disaster recovery solutions, security evaluation, and the use of Progent's Test Lab.
SQL Server 2008 offers indispensable, familiar tools to computer experts and information workers, lessening the difficulty of designing, deploying, administering, and accessing company information and database programs in environments ranging from handheld devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and wide knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent applies no startup fee and requires no retainer for services provided during regular business hours. Progent's small granularity eliminates big invoices for quick fixes so you won't be tempted to allow minor problems to fester.
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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, create a corporate-wide security strategy, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2000 Servers and can simplify system administration, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and implement a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing test installations to reduce the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Progent's Check Point Software firewall consultants can help you design, configure, and manage firewall solutions built around Check Point Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain older Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Microsoft Windows 8.1 is designed to run on devices ranging from smartphones and tablets to engineering workstations. An abundance of innovative features, including touch screen support and iconic tile user interface, provide a broad selection of benefits for companies who understand how to put them to work. Progent's Windows consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business value from the product's many technical enhancements.
Progent offers the part-time or temporary services of a seasoned Chief Information Officer to provide strategic direction to help you select and support IT technology to meet your current needs and that can serve as a firm basis for your growth. Progent's temporary CIO consulting services offer financial leverage to organizations who want to maximize the benefits from their IT investment but who are without the budget or hesitant to take on another executive-level position to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to support all leading operating systems and connectivity technologies plus a wide selection and business applications, Progent is in an ideal situation to offer unbiased recommendations as well as advanced technical help for developing information systems that fit the particular requirements of your organization.
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible IT products to improve business processes so they match better with your corporate objectives. Your business can develop and install a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent can focus on offering hard-to-find services where Progent has few competitors. Mid-size businesses who utilize familiar independent consultants or who maintain in-house support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Microsoft supports transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on schedule and on budget.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of information system security. Progent can create efficient security solutions that protect a small business against modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources spread over multiple physical datacenters and various clouds.
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a network support expert with real-world experience planning and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server professionals have an average of over 10 years of experience supporting business networks founded on Microsoft products. This experience assures you success in installing, managing, and maintaining network environments that include the Small Business Server suite of servers and productivity software.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that integrates information and processes across your company, interfaces seamlessly with other applications, and connects workers, customers and vendors unrestricted by time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a robust, secure computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full power of Dynamics GP 2010.
Progent's application experts can provide advanced consulting, software development, integration assistance, and online classes for leading business applications that address key areas including ERP and MRP, financials, business analytics, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting and troubleshooting support online, Progent can help clients anywhere in the U.S. to save the time and expense associated with travel and on-premises visits without compromising the high quality of technical support.
Progent's Microsoft and Cisco certified network consultants offer expert support for a wide array of products and technologies and can deliver that assistance online nationwide or in person in select cities across the country and anywhere in . Progent provides remote support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest connectivity problems, plus the support of CISSP and CISM-accredited security engineers to handle high-level security planning and problem solving. Progent has provided remote network support to businesses in every state in the U.S.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the network security services covered under GIAC certification such as auditing infrastructure vulnerability, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent's certified SQL Server 2019 experts can help you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or on-premises access to experts in solution planning and deployment, software development, SQL Server management, and network security.
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless networks with resource sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that rely on these technologies to keep their competitive advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows environment.
Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Data Guard and Streams replication tools and Oracle Recovery Manager.
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 offers application-sensitive protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, deploy, manage, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or deliver end-to-end project management services to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.
Progent's Cisco-certified CCIE consultants can assist you to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move smoothly from outdated appliances to modern models.
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security plan, automate IT management, help with application development, and build and test a DR/BC plan.
Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite support for NetApp's entire portfolio of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably following best practices.
Progent can help you with every stage of Microsoft Azure integration such as needs analysis, readiness evaluation, system design, pre-production testing, implementation, centralized management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to set up and debug firewall appliances and VPN connections so your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud environment that transparently integrates on-premises datacenters with Azure services.
Cisco Nexus switches are intended to provide the throughput, expandability, resilience, virtualization support, density, security and manageability required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises support expertise to help you to design an optimal switch topology, set up test environments to confirm your switching solution, deploy Nexus switches, create and enforce effective policies, perform security vulnerability tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced zero-downtime capabilities incorporated into Cisco's Nexus products. Progent can also assist your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's wireless professionals can help small organizations plan, select, pilot, deploy and support protected building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that matches or excels wireline interfaces. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you select and install the wireless link solutions that align best your company needs.
Progent's Microsoft-certified consultants can provide remote or onsite support to help businesses of all sizes to plan, deploy, manage, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving especially challenging problems, or full project management services. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent can provide affordable remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent's certified relational database developers offer businesses of any size remote support for leading RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and configuration, database architecture and coding, administration services, synchronization solutions, capacity planning, performance optimization, data migration, security and compliance, backup/restore systems, problem solving, and training.
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic value of utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to configure policies, set up pilot environments to evaluate the benefits of Microsoft Intune for your network, install Intune across your enterprise, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.
The Helpdesk service delivery model adopted by Progent offers small organizations an effective alternative to reliance on independent consultants by offering broad expertise shared by multiple support teams, optional round-the-clock access to emergency help, escalation capability to world-class engineers for handling even the most complex problems, service consistency and dependability, quick follow through enforced by seasoned service managers, a choice of convenient ways for requesting service tasks, plus excellent process visibility made possible by trouble ticket tracking and available via a web portal.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client relationships. Integrated Sales and Customer Service components enable in-house staff to share data to help promote sales success and offer consistent, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your sales or customer service data.
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and debug a Wi-Fi network adapted to your facilities, providing you a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and hand-off ability your company needs. Wi-Fi site survey services from Progent include remote predictive analysis for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting an operational wireless LAN.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to plan, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and users. Progent offers expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook and PowerPoint.
Progent's certified Windows Server 2022 consultants can help your company to design and implement an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent can assist small and mid-size organizations to configure efficient remote endpoint management and monitoring tools for maintaining endpoint devices used by at-home workers.
The Help Desk Call Center service delivery structure adopted by Progent's Technical Response Center offers small and midsize organizations an affordable option to reliance on freelance service individuals by offering extensive technical knowledge shared by multiple engineering groups, optional 24x7 availability of urgent assistance, fast escalation to world-class experts for solving the most intractable problems, service consistency and reliability, quick follow-up enforced by veteran support managers, a choice of easy-to-use mechanisms for initiating service jobs, and a high level of progress transparency enabled by ticket tracking and accessible through a web-based portal.
Progent's non-stop interoffice connectivity and 24x7 network connection professionals can help small companies achieve zero-downtime Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progent's Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical 24x7 interoffice connectivity.
Progent's Cisco certified networking experts have extensive experience helping ISPs to architect, implement, administer, optimize, and debug high-availability, scalable network environments suitable for public networks.
Cisco's Meraki MS line of access and distribution switches are intended for environments that go from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable online expertise to assist your company to plan and deploy an efficient network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security and compliance, develop and test a disaster preparedness plan, and troubleshoot technical issues associated with any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking solution.