Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for critical workloads by offering unified, cross-platform monitoring of physical and virtual infrastructure installed throughout on-premises systems and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite expertise to help businesses of all sizes to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist you to move to SCOM 2016 from older versions or from other monitoring platforms, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent can provide onsite education customized for people who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac application software.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response (EDR).
Progent's UNIX family consulting services offer small and mid-size businesses and software developers help with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise provides you with a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Ekahau-certified Wi-Fi experts can help you to design, deploy, enhance, manage and troubleshoot a Wi-Fi network optimized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Progent can help businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an older release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and repair your current SCVMM ecosystem so you get the highest possible business value.
Progent can assist your organization in any facet of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent provides clients access to consultants who have earned some of the computer industry's most prestigious certifications. Progent believes that clients deserve to be sure that their IT service professionals have formal training plus broad real-world backgrounds so that Progent's customers can engage Progent's service with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor assistance than is available to non-certified service providers, enabling Progent to deliver clients a better class of IT service. In other cases, major certifications such as CISSP or ISSEP for IT security can help enterprise customers to demonstrate compliance with regulatory demands by engaging the assistance of accredited IT professionals.
Progent can help your IT team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that utilize on-premises IT assets as well as one or more public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
SQL Server 2016 offers major improvements in performance, scale, security, uptime, BOYD support, and built-in BI. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to help organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Progent can assist your IT team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets along with one or more public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, automated provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing consulting support.
Progent can help you to design, install and manage a backup solution built around MSP360 Backup software to protect your IT resources hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss caused by user mistakes, software errors, ill-intentioned insiders, and malware attacks such as ransomware.
Progent offers the expertise of BlackBerry-certified professionals who can help small businesses to design, manage, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry expert and reducing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online support model, offers small companies an efficient solution for incorporating BlackBerry technology seamlessly into their information network.
Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist you to move from a legacy release of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your existing SCVMM ecosystem to make sure you realize the highest possible business value.
Progent's certified engineers offers offsite and onsite support expertise to assist your company to manage, support, and repair PCs powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, backup and restore, online access, mobile device management, Wi-Fi network design, and 24x7 system monitoring and alerts.
Progent's team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional experience, at the front lines of IT service, executing a wide variety of technical tasks for a large array of clients. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support team. This guarantees that you get not only world-class IT skills, but also a support engineer with field-tested methods for using computer knowledge to solve real-world network problems rapidly.
Progent has two decades of experience assisting small and mid-size companies to design, deploy, tune, manage, and troubleshoot computer networks that incorporate teleworkers.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Progent offers affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers advanced help for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar training for Office Access application programming and database management.
Stealth intrusion checking is an important part of any overall IT system security strategy. Progent's security professionals can run extensive penetration tests without the awareness of your organization's internal network support staff. Unannounced penetration checking shows whether existing security monitoring tools such as intrusion detection alerts and event log monitoring are properly configured and actively monitored. Progent can implement continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-front attacks common to the latest versions of ransomware.
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a central location for your employees or customers to connect to, manage, distribute and manipulate useful data, files, and applications and to interact with one another. SharePoint allows faster and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they've created in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help your organization to manage your existing SharePoint solution or upgrade to the latest version of SharePoint.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service companies to simplify complex supply chains and streamline critical processes in order to get products to market fast and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite services that spans from occasional advice to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent provides national remote technical support and troubleshooting services for companies that operate networks powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum return for your information technology budget by protecting user efficiency and limiting the hours billed for computer analysis and repair. Sophisticated online support technology and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by going to your location. In most of situations your network issues can be dealt with by telephone or through a combination of telephone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security specialists to assist you with the most difficult network problems.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent's service experts in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup support. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple service makes it possible to offer world class assistance to companies that rely on these technologies to maintain their competitive edge. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's UNIX platform support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient single consulting firm to help you build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent offers technical support for mid-size companies who have 100 to 250 network clients. The medium size business or work group has traditionally been an underserved part of the market for network consulting expertise. The overhead and support delivery practices of major third-party support firms make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT network whose complexity and capability are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, dramatically reduces the IT maintenance expenses of an SMB while providing the mid-size company with enterprise-level support from certified, world-class experts knowledgeable in a wide array of midsized business network solutions. If your mid-sized company or small business is searching for the quality of network support appropriate for a medium size organization without paying big-company prices, call Progent.
Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched ability for supporting branch offices that need IT service with the responsiveness associated with with small companies but which offers effective client interaction, complete documentation, and compliance with corporate IT protocols. If your enterprise maintains a remote office located anywhere in California or any area covered by Progent's engineers, Progent can provide a wide range of in-person and on-line IT consulting services and network architecture expertise.
With Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize the full benefits of adding intelligence to their networks. Cisco's switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to handle real-time needs, expandable to facilitate growth, safe enough to protect confidential information, and capable of differentiating and controlling traffic flows to optimize network performance. Progent's Cisco certified engineers can show you how to select and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's CISA certified security consultants can help you develop a comprehensive protection policy and set up Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers provide phone help and online secure computer connection to isolate and resolve network problems rapidly and economically. The scope of technical expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required.
Progent can provide the expertise of RIM BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's proven remote support model, offers small and mid-size businesses a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT network.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or small service organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the support reports transmitted by every staff member to every client. The practice of detailing and archiving support records results in more effective service and avoids a variety of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's Microsoft certified Consultants offer several ways to help medium-size and large organizations develop a cost-effective and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the numerous top level Help Desk software packages available and determine what packages may be too expensive, lack critical capabilities, or align poorly with your organization's corporate culture. Progent also provides temporary staffing for companies who want to augment their internal Help Desk staff for special tasks or to fill in for absent or incapacitated personnel.
For enterprises with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco network consultants offer a range of IT support services including project planning, Sarbanes Oxley compliance, site moves, enterprise security, system architecture, local or remote branch office support, and technical support for data center hosting environments. A Progent IT architect can show you how to design a multi-site information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help large corporations plan, deploy and support major rollouts of the latest releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Android, and other personal devices.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
For smaller businesses, network security and regulatory compliance is too complicated to stay ahead of but too risky to ignore. The largest biggest institutions have been breached, and the leading cloud services have on occasion been knocked out. It looks like there's no place to hide. Progent makes it economical for small and midsize organizations to implement critical IT security tasks successfully by offering the benefit of billable time to the closest minute with no minimum charge for online help. You can have the help of a seasoned computer expert to provide just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security strategy.
Even if your company has a small network services staff and a limited technology budget, your information network can still have the same high reliability and performance that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT consultants, the latest system management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Even if your company has a small computer support group and a limited IT budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network professionals, the most recent system management products for proactive monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and hardware up and running.
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to design and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your productivity, cutting the cost of equipment and support, simplifying administration, and consolidating your vital communications platforms.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent can help you to design a migration to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for serving branch offices that require IT service with the responsiveness associated with with small companies but which includes professional client interaction, thorough documentation, and adherence to enterprise IT protocols. If your corporation has a remote office located anywhere in or any region served by Progent's engineers, Progent can offer a wide array of on-premises and on-line IT consulting services and network design assistance.
DoubleTake/Carbonite Software offers a family of tools designed to deliver small businesses a variety of cost-effective alternatives for backing up and recovering vital applications such as Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of fault tolerance and business continuity readiness at a budget-friendly cost.
Progent delivers the services of Microsoft and Cisco-Certified network support experts to offer customers economical alternatives to help businesses optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's expert engineers can assist you to improve your network's e-mail infrastructure, security, reliability, performance, and system management.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps quickly and at low cost.