Additional Topics of Interest
Windows, Linux, UNIX, Solaris Configuration
If your business computer system combines Linux technology platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your operating systems to coexist for simple administration, transparent information exchange, high reliability, enhanced performance, and tight security. Progent's Linux and MS Windows integration support offerings include IT infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Consulting Services for ProSight IT documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.
macOS Phone-based Specialists
Progent provides nationwide remote phone support and consulting services for businesses that operate macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's consultants can provide Mac users a range of services including desktop support, upgrading to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote technical support offers optimum return for your IT budget by preserving client productivity and limiting the hours charged for network analysis and repair. Sophisticated remote support tools and skilled service specialists and engineers combine to enable Progent to solve most IT issues without wasting time and money by going to your site. In most of situations your network issues can be remediated by telephone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM premier security professionals to assist you with the most difficult network issues.
Linux Online Consultancy Services
Progent offers national online help and consulting services for businesses who operate networks powered by variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online IT help offers maximum return for your IT dollar by extending client efficiency and limiting the time billed for computer analysis and repair. Advanced remote support utilities and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of telephone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security specialists to help you with the toughest system issues.
Windows Server 2003 Specialist
Progent's certified Windows Server 2003 engineers can provide network support and IT consulting for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and support services include network planning, installation, project management, in-person and off-site technical support and troubleshooting, Help Desk services, expert security services, comprehensive outsourcing, and expert co-sourcing.
CRISC Certified Risk Monitoring Onsite Technical Support
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, non-stop network architecture that takes into account reliability issues covering a broad array of infrastructure technologies and processes.
Lync Server 2013 video conferencing Services
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid model appropriate for your current and future goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your management staff and users. Progent has expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Microsoft Exchange Server IT Consultants
Progent's Microsoft-certified professionals have over 10 years of experience delivering messaging support for companies that range from small businesses to global enterprises. Progent offers affordable consulting for all versions of Microsoft Exchange Server to enhance email and virus protection, design fault tolerant email systems, and implement remote and wireless email access. Progentís Exchange support services can help you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to integrate Outlook Web App for popular browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Dynamics GP/Great Plains IT Consulting
Progentís Microsoft certified consultants provide a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Dynamics GP offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you can license only the functions you currently require, with the option to add users and enlarge functionality in the future. Progentís Microsoft Dynamics GP support engineers can show you how to deploy, configure and administer the current release of Dynamics GP or migrate smoothly from an earlier edition.
Meraki MR42 Access Point Technology Consulting
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and support services to assist you to design, configure, manage, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and deploy hybrid networks that integrate on-premises and cloud-based resources and that provide easy access, enhanced security, unified management, and consistent performance for all your mobile and desktop devices.
Catalyst 2960 Switch Online Troubleshooting
Progent's Cisco-certified CCIE networking experts can help your business to set up, manage, update, optimize and debug Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from legacy switches to modern models.
SQL 2008 Reporting Services Consultant
SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to network users, lessening the complexity of designing, integrating, administering, and using enterprise information and analytical applications on platforms ranging from handheld devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and wide knowledge in designing and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Expert Microsoft Certified PowerPivot for Excel Technical Support
Progent offers the expertise of certified engineers as well as experienced database application developers, database administrators, project managers, network infrastructure architects, business continuity specialists, and data security professionals to help your business to evaluate the potential advantages of SQL Server 2012 for your business, install test environments at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.