Progent’s high availability inter-site connectivity and 24x7 system infrastructure consultants can help small businesses achieve fault tolerant Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice networking.
Progent offers the part-time assistance of a veteran Chief Information Officer to offer strategic direction to help you select and support network technology to match your current situation and that can be a firm foundation for your future growth. Progent's temporary CIO consulting services provide financial leverage to organizations trying to optimize the impact of their IT investment but who are without the budget or hesitant to add another executive-level manager to their head count. Because Progent is vendor-agnostic, with a large staff of consultants certified to support all major operating systems and connectivity technologies plus a wide range and application software, Progent is in a unique situation to offer objective advice as well as advanced technical help for creating IT solutions that fit the particular needs of your business.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create specialized line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that allow you to track your business more thoroughly, transforming raw data into useful understanding of your business.
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and onsite consulting, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless information management system.
If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a wide array of security topics including security management procedures, security architecture and strategies, connection management systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and business continuity preparedness. CISA and CISSP define the fundamental competencies and international standards of performance that information security managers are expected to master. These certification provide IT management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the experience and theory to offer world-class security management and consulting services.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including reduced capital costs, savings on operational expense, better executive focus, world-class protection, greater fault tolerance, and business continuity.
Progent's Windows 11 experts offer a variety of services for Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, at-home workforce access, data and identity security, centralized deployment, and Help Desk Call Center support.
Progent can help organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your company to move from an older version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get the highest possible business value.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to plan, implement, enhance, manage and debug a Wi-Fi solution optimized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
With Catalyst switches for small and mid-size companies, Cisco enables companies to gain the full advantages of adding intelligence into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features that make your IT network sufficiently available to accommodate real-time requirements, scalable to facilitate future growth, safe enough to guard confidential data, and capable of differentiating and controlling all traffic to streamline network performance. Progent's Cisco certified consultants can help you select and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM certified security consultants can help you develop a strategic security plan and configure Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Progent's Juniper-authorized NetScreen consultants can help you to install and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology from SentinelOne to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire malware attack progression including protection, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Progent is convinced that a well architected and executed network can be a pivotal piece for enabling a firm's growth, and we follow this philosophy in our own network infrastructure. We have created a non-stop virtual office network that enables our in-house consultants and authorized contractors to offer rapid and effective service, collaborate closely on challenging jobs, and experience professional and personal growth by being part of an exciting company culture of self motivation and independence.
Progent's Juniper-certified NetScreen consultants can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology environments.
Progent can help you to create, deploy and manage a backupup/restore solution built around MSP360 Backup technology to protect your IT assets hosted on any major public cloud. Progent can provide monitoring and remote management to prevent data loss caused by user miscues, system glitches, ill-intentioned insiders, and external assaults such as ransomware.
Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning and administration, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and ongoing Call Center support services.
Progent provides customers access to consultants who have earned some of the computer industry's most prized credentials. Progent believes that customers have the right to know that their IT service providers have accredited training as well as extensive practical backgrounds so that Progent's clients can engage Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially better vendor support than is available to non-certified consultants, allowing Progent to deliver customers a better level of computer support. In other cases, recognized credentials such as CISSP or ISSEP for network security can aid corporate customers to demonstrate compliance with regulatory demands by engaging the assistance of accredited IT professionals.
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements affect vital IT areas such as manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management for Microsoft Exchange 2013.
Dynamics GP/Great Plains 2010 accounting software is a full-featured business management platform that unifies data and operations across your company, interfaces easily with other solutions, and connects workers, clients and vendors regardless of time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.
If you want to revamp your production web site, build internal websites for applications such as HR or worker training, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's experts can also show you how to build and maintain a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Progent's Citrix-certified experts can assist you to assess the potential business benefits of the various versions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Microsoft Hyper-V environment, and show you how you can use Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and recoverability of your virtual network while reducing the cost of equipment and support and streamlining administrative tasks.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable and safer AD environment. Both versions also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with government and industry security standards, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Progent's Cisco Jabber consultants offer remote or onsite expertise to assist organizations of any size to plan, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for all the technologies that make up creating an end-to-end Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration solution.
Nagios and MRTG are useful, free monitoring tools that operate on Linux and can be used to monitor UNIX/Linux environments, MS Windows systems, or multi-OS networks where Linux and MS Windows run side by side. Nagios lets network support engineers to track system services including SMTP, HTTP, SSH, and PING. MRTG lets you track the bandwidth in and out of SNMP network appliances such as processors, routers, and switches. Progent's network integration experts can show you how to utilize both these utilities to streamline and troubleshoot your computer network.
Microsoft Dynamics Customer Relationship Management helps small companies build positive client interactions. Built-in Sales and Customer Service components allow in-house staff to share data to help promote selling success and deliver consistent, efficient customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you integrate Microsoft CRM with your marketing or customer service databases.
If your office network combines Linux-based products platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for simple management, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's Linux and Windows integration support services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk services.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network experts offer remote or onsite integration and troubleshooting services to assist you to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or architecture.
Progent has over a decade of background integrating, maintaining and troubleshooting the key components that make up System Center and can assist you to design, install, manage, and fix your System Center solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can help your organization to migrate to the current version of Microsoft System Center from an older one or from a third-party datacenter management platform to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.
Progent's Microsoft-certified consultants offer affordable remote support and programming services to help your business to design, deploy, administer, and maintain SharePoint 2010 installations that can involve web sites that can function as intranets, extranets, document and media management tools, wikis, data marts, business analytics, enterprise search engines, workflows, and other tools to support and improve teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar office productivity applications including Office Excel, Word, PowerPoint, and Project. Progent can assist you to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Progent can help your business to understand the many subscription options offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that transparently combine on-premises and cloud products and services.
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that include branch offices, data centers, and cloud resources.
Progent's productive atmosphere will allow you to become a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your customers. Progent delivers this commitment by recruiting the best consulting talent for you to operate with, providing an advanced network and communications infrastructure, using proprietary application utilities to deliver the maximum level of support, and by optimizing proven operational models for finding and retaining clients.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized management and comprehensive protection for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Progent can provide affordable remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Email Guard by Postini offers continually upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a standard Postini license, you can still get access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard antispam and virus protection aggregation offering. Progent’s expert e-mail protection professionals can show you how to create an email security plan that features anti-spam and virus defense products and processes.
The QTS Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation facility or if you are planning on moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of budget-friendly services including data center relocation, system deployment and upgrades, network improvements, project management, virtualization configuration, remote network monitoring, automated network administration, application development, disaster recovery planning, data security evaluation, and the use of the Progent Test Lab.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security needs without adversely restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to impact productivity.
Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management solution based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget.
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support staff, develop an enterprise-wide security strategy, automate network management, assist with creating applications, and generate and test a DR/BC plan.
Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These improvements affect vital IT areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing remote support and management services for Exchange Server 2013.
Progent offers several basic types of Help Desk support : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients instant access to a dependable support group with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Helpdesk a respected reputation as a key contributor to business productivity. Progent's goal is to resolve and not simply report problems.
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.