Progent's service experts in Apple OS X and Windows technology can help you integrate Mac and Windows systems into cohesive environments with full sharing and collaboration functionality. Enabling productive cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Windows products. Progent's experience in Microsoft and Apple service makes it possible to offer world class assistance to businesses that depend on these platforms to keep their strategic advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires a network expert with hands-on background and broad knowledge in planning and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and servicing IT solutions based on the Microsoft SBS suite of servers and programs.
Progent's virtual classroom webinars offer small businesses the cost savings, simplicity, and versatility of online seminars plus the effective pedagogic methods of seasoned instructors who utilize advanced collaboration software to emulate live, interactive classes. Progent can provide remote education for popular desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Project: Dynamics accounting and management information solutions including Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Before Progentís MOM-based solution, network problems were handled reactively, once workers complained about them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to ward off network troubles before they becomes serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, safety and productivity.
Microsoft Communications Server provides IM and presence in a scalable, enterprise-grade package offering advanced protection, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and elevated operational efficiencies, increased individual output, and better intellectual property security. Microsoft Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support and troubleshooting services for your Office Communications Server environment and can help you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth migration that will add business value to your information network
Progent has extensive experience delivering a broad range of remote network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote IT consulting and has delivered network solutions to clients in all 50 states. Remote support saves travel costs and resolves problems more quickly than on-premises service calls.
Progent's Cisco CCIE network infrastructure experts can help your business to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software expertise.
For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop environment that maximizes the strategic value of your information system; integrate XenDesktop software with your physical and virtual servers, user computers, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and provide advanced remote technical support. Progent can also train your network managers to follow industry leading practices to manage XenDesktop efficiently.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Progent provide organizations of any size world-class network remote or in-person consulting for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Microsoft Office for Mac allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully limit sharing between Apple Mac and Windows systems.
Progent offers affordable remote and on-premises support to assist companies to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent's Microsoft certified experts provide three ways to help mid-size and large companies create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help organizations sift through the various top level Help Desk application programs available and decide what products might be excessively expensive, lack key features, or align poorly with your organization's business goals. Progent also provides short-term staffing for companies who need to augment their in-house Help Desk team for occasional tasks or to substitute for absent or indisposed workers.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a single-server platform for an array of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, permits customized reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
Progent has over 10 years of background integrating, and supporting the core components included with System Center and can assist you to design, install, manage, and repair your System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist your organization to upgrade to the latest version of System Center from an older one or from a third-party datacenter management platform to provide the advantages of enterprise-class deployment, management automation, security and compliance, plus infrastructure and application performance monitoring.
Progent offers cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
If your organization does not require urgent remote support but you think you will require assistance with your network soon, you can save time and money and ensure that the appropriate IT skill will be available when you need it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email email@example.com.
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.
Network monitoring ordinarily consists of tracking a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's network integration consultants can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals provide small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that work with Microsoft-based products.
Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications ecosystem that supports a BYOD computing model with instant messaging (IM), real-time presence, web meetings with application sharing, and both IP-based and PSTN calling enabled for a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management team and end users. Progent has expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device management solution or assist you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent provides small organizations two ultra-affordable network security evaluation packages that provide, at a set price, remotely administered inventory scans of your security profile which are evaluated by expert information security engineers who interpret the data collected by the remote scan, deliver unbiased summaries of your current network security, and offer recommendations for enhancements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to fit the budgetary realities of small companies while delivering enterprise-quality assessments of your network's exposure to attack.
Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional experience, at the forefront of network support, performing a wide range of IT projects for an extensive mix of clients. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support personnel. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested methods for applying computer knowledge to repair actual IT problems rapidly.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad selection of economical online consulting services to help you to manage and troubleshoot your legacy Microsoft Office Word solution or help you to migrate to a current version of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and resolving compatibility issues between various releases of Office Word, integrating Office Word with different Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training sessions tailored for your special requirements.
Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint offers a central location for your employees or customers to access, manage, share and interact with useful data, files, and applications and to interact with one another. SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge theyíve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist you to support your current SharePoint solution or upgrade to the latest release of SharePoint.
Progentís Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP family, provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its segmented approach you are able to license only the capability you currently need, with the ability to add users and increase capabilities in the future. Progentís Dynamics GP/Great Plains Software support experts can help you deploy, customize and administer Dynamics GP 2010 as well as earlier versions of Dynamics GP.
Progent offers affordable remote consulting to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent can provide as-needed support to help you to resolve complex technical issues or Progent can provide project management outsourcing to help you migrate to the Amazon AWS platform on schedule and on budget.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
Progent's Linux consulting services offer small and mid-size companies and software developers support for administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save as much as half of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if your business is planning on moving your primary or offsite backup system to Herakles/QTS, Progent offers a range of affordable services that include data center migration, system installation and upgrades, network optimization, comprehensive project management services, virtual server expertise, remote monitoring, streamlined network management, software programming, disaster recovery solutions, data security evaluation, and the support of Progent's Test Lab.
Progentís high availability interoffice connectivity and 24x7 system connection consultants can help small organizations create zero-downtime Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progentís CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Progent's Microsoft-certified consultants can provide remote or in-person support to help companies of any size to design, deploy, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable and safer Active Directory environment. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime.
Progent can provide the temporary services of a veteran CIO who can offer strategic direction to assist you select and support IT technology to match your present situation and that can be a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic leverage to companies trying to optimize the impact of their IT expenditures but who are unable or hesitant to add one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all major OS platforms and networking technologies plus a wide selection and business applications, Progent is in an ideal situation to provide objective recommendations as well as expert technical support for developing information solutions that fit the special requirements of your organization.
Small to mid-sized businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, security, and productivity.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for information systems with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your network.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance bottlenecks.
Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional experience, at the front lines of network support, performing a wide variety of technical projects for a large array of customers. Every Progent support professional shares a proven set of individual best practices that are incorporated into shared leading practices standards that Progent instills in its support staff. This ensures that you get not just world-class technical skills, but also a support engineer with field-tested methods for applying computer knowledge to fix real-world IT problems rapidly.