Additional Topics of Interest

Biggest Cisco VoIP Phones and Unified Communications Computer Engineer
CCIE Expert Certified Telepresence Information Technology Consulting

Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Microsoft 365 hybrid solutions for Exchange Network Consultants
Exchange Online and on-premises Exchange Outsourcing

Microsoft supports transparent hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and on budget.

Juniper Junos J-Web Network Security Auditor
Juniper Junos Security Firms

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

24-Hour Technology Consulting Palo Alto Networks VPN
Palo Alto Networks PA-3200 Series Firewalls Consultant

Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security environment that extends across your on-premises and cloud resources and protects all users at any location with any device.

Enterprise Windows 2019 Branch Office IT Support
24-7 Internet Data Center IT Consulting

For large organizations, Progent can leverage internal IT staffs by providing world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can perform as a seamless nearby extension of enterprise network management. Progent's enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project management, and top-level support for multi-site office environments based on Enterprise Windows 2000. Progent can provide on-site consultants and specialists to help with a site move or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.

Data Protection Manager 2016 and VMware Technology Consulting
IT Consulting Data Protection Manager 2016 Planning

Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical workloads such as SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, deploy, administer, and repair a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to migrate from a previous version of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 initiative on schedule and on budget.

Risk Mitigation IT Services
CRISC Certified IT Services

Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery strategy to prepare for an IT system disaster. Progent can help you define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, fault-tolerant network architecture that addresses reliability issues covering a wide array of network technologies and procedures.

System Pilot Testing Lab Consultant Services
24/7/365 Herakles/QTS Test Lab Professional

Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network projects on schedule.

Professional ProSight VM Hosting
Private Clouds for Small Businesses Consultant

Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are based on mature virtualization architectures that allow small companies with multi- platform environments to save dramatically on the costs of capital equipment, system support, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.

24/7 Remote Workers Cybersecurity Technical Support
Remote Workforce Cybersecurity Network Engineer

Progent can assist small and mid-size organizations to implement network security defense solutions and provide cleanup expertise required for at-home workers.

Consult Windows Server 2008 BranchCache
Windows Server 2008 Hyper-VI Support and Help

Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate output of local, remote, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, troubleshooting, and education services to assist your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.

Exchange 2019 DAG Consulting
MCSE Expert Certified Exchange 2019 Technology Consulting Services

Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.

Work from Home Security Consulting
At Home Workforce Endpoint Security Troubleshooting

Progent can assist small and mid-size businesses to configure cybersecurity protection systems and deliver response services required for teleworkers.