Cisco Expert Network Consulting
Cisco Unified Communications Manager/CallManager and UC Applications
Solution Design and Troubleshooting Help from CCIE Certified Experts
Additional Topics of Interest
Microsoft Consulting Best Practices Consultancy
Small Business Network Consulting Group Problem Escalation Through Teamwork
Progent's staff of Microsoft and Cisco Premier experts average longer than ten years of real-world professional background, in the trenches of network support, executing a wide range of IT projects for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its support staff. This means that you get not just expert technical skills, but also a consultant with field-tested approaches for applying computer knowledge to repair real-world network problems quickly.
SQL Server 2019 Machine Learning Services Online Technical Support
SQL Server 2019 Web Help and Support
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises access to consulting experts in solution planning and integration, application programming, SQL Server management, and network security.
Solaris Technology Professional
24-Hour Solaris Troubleshooting
Progent's Solaris platform support services provide small companies and developers support for administering and supporting Solaris systems that run with Microsoft-based technology. Progent can give your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with a convenient single source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Remote Troubleshooting OS X Wi-Fi
On-site Technical Support iPad and Airport
Progent's Apple Mac support engineers can help you with a wide range of system infrastructure issues including system architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and fast wireless networking. For company networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to deal with the complexity of designing, integrating, and supporting a network infrastructure that is reliable, safe, productive and supportive of your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
VMware vRealize Orchestrator vRO Consultancy
Specialists VMware vCloud Director vCD
VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and patches and can produce reports to confirm full service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, deploy, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.
System Center 2016 and Intune Professionals
System Center 2016 and Exchange Online Integration Support and Integration
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
XenApp Windows Application Delivery Engineers
Windows Application Management Engineer
Progent's Citrix-certified consultants can help your business to design, implement, administer, and support a virtualized application delivery system based on XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can help you to administer and support a remote datacenter that features high uptime, enhanced security, and fast recovery.
Top Ranked 802.11x Wi-Fi Site Survey Specialist
Open Now Setup and Support Wi-Fi Site Survey
Progent's Wi-Fi site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi network customized for your environment, offering you a wireless solution that delivers the reception, speed, capacity, Quality of Service, security, and roaming capability your company requires. Wireless survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite site survey services for validating, optimizing, and debugging an operational wireless network.
Hosting Online Support Services
Support and Help Colocation
Progent's colocation center support services are intended for companies with hardware located at IDCs or data center colocation hosting facilities and in need of timely in-person assistance at the co-location facility as well as remote support from Microsoft and Cisco Premier professionals. Progent provides a full range of IDC and IDC and co-location consulting services such as system topology analysis, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, development and installation of high availability systems, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and planning high-availability server clustering configurations.
24x7 Network Consulting Zero Trust Security
Duo MFA and Single Sign-on Professional
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
24-7 CRISC Certified Risk and Information Systems Control Systems Engineer Engineers
Engineers CRISC Certified Risk and Information Systems Control
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution based on best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.
Microsoft Expert Remote Support ISA 2004 Firewall
ISA 2004 Online Support Services
Progent's certified Forefront TMG and ISA Server 2006 consultants can help you to design, deploy, and support an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your business needs.
Nexus 5600 Switch Online Help
Technical Support Nexus Switch Scripting
Nexus switches are designed to provide the performance, expandability, uptime, virtualization support, density, data protection and manageability required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting expertise to help your IT staff to plan an optimal switch architecture, build test systems to validate your network design, install and configure Nexus switches, create and enforce effective policies, run security and compliance tests, set up advanced monitoring and alert systems, consolidate resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities incorporated into Cisco's Nexus products. Progent's consultants can also help you to upgrade non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
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Spora ransomware recovery Professional
24/7/365 ransomware removal and recovery Technology Professional
Progent's proven ransomware recovery consultants can help you to restore an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.
SonicWall Ransomware Protection Security Audit Services
Cybersecurity Team SonicWall Ransomware Protection
Progent's certified SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security plan and build security into your business processes.
Best UNIX Professionals
Consult Solaris
Progent's Sun Solaris family support services provide small companies and developers help with administering and maintaining Solaris systems that run with Microsoft-powered technology. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with an easy one-stop consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Cisco Secure Firewall 3100 Series Consultant
Firepower Management Center Engineer
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and troubleshoot firewall environments based around Cisco ASA firewalls with Firepower Services.
Juniper NetScreen 5400 Firewall Security Contractors
Juniper Networks NetScreen Cybersecurity Consultancy
Progent's Juniper Networks-authorized NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-technology systems.
Microsoft Operations Manager Technical Support
Application Monitoring Support and Help
Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a degree of network stability that was once limited to enterprises. Progent offers a variety RMM solutions available as economical services created to assist your company to detect and resolve a an array of network problems before they get big enough to impact productivity.
Altaro Microsoft 365 Total Mailbox Backup Support and Integration
Hornetsecurity 365 Total Backup Remote Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Consulting Support for IT Service Providers IT Consultant
Top Rated Computer Consulting Consulting for Service Firms
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own service brand as a transparent arm of your network consulting staff.
24x7 Multi-factor Authentication Technical Support Services
MFA and Single Sign-on Computer Consultant
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Microsoft 365 Word Integration Remote Consulting
Award Winning Office 365 Word Integration IT Services
Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate local and cloud resources.
Juniper NetScreen 5200 Firewall Security Consulting
Network Security Evaluation NetScreen
Progent's Juniper-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper products, and repair network infrastructure issues in Juniper-only or mixed-technology environments.
CISSP-ISSAP Security Architecture Consultancy
ISSAP Certified Cybersecurity Specialist
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and significant experience with network security design. ISSAP security experts have comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.
Consulting Services BlackBerry Desktop Manager
BlackBerry Enterprise Server Specialist
Progent can provide the services of BlackBerry-premier professionals who can assist small businesses to plan, manage, and troubleshoot BlackBerry technology economically and effectively, doing away with the need for an internal BlackBerry specialist and minimizing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient online service delivery model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their information system.
Telepresence Help and Support
Mirial Consulting
Progent offers the services of an accredited consultant with an extensive background integrating technology from the leading telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants who can help companies of any size to create and troubleshoot a communications network that provides the performance, reliability, protection, and scalability required to support your telepresence solution.
Cisco Firewall integration Consulting Services
Cisco firewall IPS Consultant Services
Progent's Cisco-Certified technology experts provide professional PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent's Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
24-Hour Technical Support Services Windows 2016
24/7/365 Windows 2019 Server Remote Troubleshooting
The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical experience and broad familiarity with planning and building seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT services can assist you with designing, installing, managing, and supporting Windows Server systems that increase the business value of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Microsoft Operations Manager Case Studies
After Hours MOM Case Study
Before Progent's MOM-based solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate network troubles before they grow to be critical enough to impact network uptime. Because of MOM, Progent can deal with looming problems before customers know that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, security and performance.
Expert Microsoft Certified SQL Integration
Microsoft T-SQL Engineer
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of a new generation of enterprise-class applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Development Microsoft Access report formatting
Microsoft Access report formatting Development
Progent offers affordable online support for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also offers custom online classes for Access application development and database management.
SMS Server Upgrade Support and Setup
Urgent Microsoft SMS Server Information Technology Consulting
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software by making it easier to install system images, control mobile devices, and operate management utilities. In addition to advising you about techniques to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects involving processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you define efficient procedures and standards to manage handheld computers and smart mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates policies, processes and technologies to keep your IT computer system safe.
Virtual Help Desk IT Consultant
Virtual Helpdesk Professionals
Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who need fast access to a Help Desk Call Center with expert phone support and full escalation capability but who have to operate within a modest IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Microsoft Virtual PC for Mac Support and Integration
Computer Consulting VirtualPC for Mac
For companies with a combination of Apple Mac and Windows desktops, there are two basic alternatives for running Windows-dependent software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a remote Microsoft Windows-powered PC to run Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so that you can use Microsoft Windows applications directly. Progent's Mac technology support experts can assist your business to maintain these solutions for using Windows applications on your Apple Macs and can in addition help your organization to assess and configure third-party solutions for Microsoft Windows PC simulation.
Windows Server 2019 Disaster Recovery Network Consultant
Windows Server 2019 System Insights Consultant Services
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your business to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Remote Working Help and Support
Offsite Workforce Network Consulting
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Microsoft Office 2000 Integration Group
Small Business Computer Consultants Microsoft Office 2003
Progent's IT outsourcing packages offer economical network support for small companies. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, allowing network support expenses to increase in a more moderate and manageable fashion than is possible by building up a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available system foundation for your critical business software powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Remote Consulting Altaro VM Backup Testing
Hornetsecurity Altaro VM Backup Replication IT Consultants
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to help you to design, install, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
Windows 11 Consultancy
Windows 11 and TPM Specialists
Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 including cloud and hybrid integration, mobile management, teleworker connectivity, data and identity security, streamlined provisioning, and Help Desk support services.
Wi-Fi RF Spectrum Analysis for Wi-Fi Network Consultant
802.11x Wi-Fi Site Survey Specialist
Progent's wireless site survey services help you to design, deploy and debug a Wi-Fi network customized for your facilities, offering you a WLAN that delivers the reception, performance, capacity, data protection, and hand-off capability your business needs.
MSP360 Backup Configuration
MSP360 VM Backup Network Consultants
Progent's data protection experts can help you to create, deploy and troubleshoot a backup plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and allows businesses to create a backup ecosystem with a minimum RTO and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by user miscues, system errors, malicious insiders, and malware assaults like ransomware. To find out more, go to ProSight Data Protection Services 360 Backup solutions.
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