Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Microsoft supports transparent hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and on budget.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security environment that extends across your on-premises and cloud resources and protects all users at any location with any device.
For large organizations, Progent can leverage internal IT staffs by providing world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can perform as a seamless nearby extension of enterprise network management. Progent's enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project management, and top-level support for multi-site office environments based on Enterprise Windows 2000. Progent can provide on-site consultants and specialists to help with a site move or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.
Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical workloads such as SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, deploy, administer, and repair a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to migrate from a previous version of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 initiative on schedule and on budget.
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery strategy to prepare for an IT system disaster. Progent can help you define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, fault-tolerant network architecture that addresses reliability issues covering a wide array of network technologies and procedures.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network projects on schedule.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are based on mature virtualization architectures that allow small companies with multi- platform environments to save dramatically on the costs of capital equipment, system support, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent can assist small and mid-size organizations to implement network security defense solutions and provide cleanup expertise required for at-home workers.
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate output of local, remote, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, troubleshooting, and education services to assist your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of affordable online support services to assist you to maintain your current Microsoft Office Word environment or assist you to migrate to a newer version of Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, integrating Office Word with other Microsoft Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training sessions customized for your special requirements.
Progent can assist your business to evaluate the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and manage hybrid networks that transparently combine local and cloud-based resources.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft certified IT consulting professionals. With Progent's affordably priced network service programs, mid-size organizations can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small and midsize company information systems world-class availability, protection and productivity.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to help you to design, install, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent can help your IT team to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that combine local IT assets along with one or more public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services that include Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Microsoft-certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create test programs and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to run new management tools, and deliver ongoing consulting and tech support via affordable options including Help Desk Call Center support and remote technical assistance.
Progent can help small and mid-size organizations to implement and debug conferencing solutions to enable their at-home workers to communicate effectively with colleagues and customers.
Microsoft and Cisco Certified Expert Service Reporting Network Consultant Service Reports Support
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or local service firms who offer scant documentation or specifics of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every staff member to every client. The practice of documenting and organizing support activity allows more efficient service and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
If you have a company information system with 10 to 50 network clients, Progent's IT outsourcing services free your organization from dependence on single freelance consultant while giving you affordable and dependable access to high-quality technical support. By delivering network support help when you need it, offering advanced expertise for key technologies, delivering value-added services such as 24x7 network monitoring, and billing only for support you use, Progent gives you an affordable solution for optimizing the profitability of your small office network. Progent is the smart way for small businesses to create and maintain a reliable and safe information network and to have fast access to the skilled consulting ordinarily restricted to businesses who can support a large internal IT group.
Progent's Cisco Wi-Fi VoIP phone configuration consultants offer online and on-premises assistance to help your organization build and manage a Cisco wireless IP phone solution by providing services that can range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of seasoned technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of any size to design, implement, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for fixing especially stubborn problems, or full project management support. Progent can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as economical service packages created to assist your company to identify and resolve a an array of network problems before they get big enough to hurt your business.
Progent's experts can provide macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, security services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business environments based solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.
Progent's Microsoft-certified consultants can provide affordable online and on-premises expertise, application development, and debugging support for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
CCIE Certified Business Edition 6000 On-site Technical Support
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, works with popular handheld devices, permits single login with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the broad knowledge and experience to address the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the business value of your investment in this powerful platform.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the benefits of Exchange 2010 for your company and can assist your IT staff to plan and implement a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick return on investment by increasing your productivity, lowering the expense of hardware and service, simplifying management, and integrating your vital communications technologies.
Progent offers the support of certified engineers and seasoned database application developers, database administrators, project managers, network infrastructure engineers, business continuity specialists, and data security consultants to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or onsite integration and troubleshooting services to assist you to plan, configure, update, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet wireless APs to work with your unique workplace design, building structure, and expected workloads.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Microsoft certified experts provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important software rapidly and automatically to appropriate users, lower software expense and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your awareness of vulnerability and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently exploiting the management functions incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including software and appliance inventory.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of cutting-edge high-end applications that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of the time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Progent's Ekahau-certified Wi-Fi site design consultants can help you to plan, implement, tune, manage and debug a Wi-Fi network adapted to your facilities. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.
Our compensation model is built on revenue sharing, so just like working as an independent consultant, your earnings are entirely tied to your work effort. Certain of our consultants focus on lifestyle issues and elect to work at an easy pace, using our flexible schedule to pursue personal pursuits like mountain biking, motorcycle racing, skiing, fishing, vacations, or spending private time with relatives and friends. Others use the opportunity to earn major bucks through lots of work and extended hours. Progent completely encourages either side of the spectrum and everything in the middle.
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, cost-justify, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your network.
Progent is one of the most expert information technology support firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange Server 2000 under common scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.