Progent can provide cost-effective remote and on-premises consulting to assist organizations to move any part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's cutting edge machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of remote support services to assist you to design, develop, test, deploy, manage, and debug business applications powered by any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various versions of Office Excel. Progent can provide as-needed support to organizations who need a quick solution to a stubborn problem associated with Excel and Progent can also provide full project management support for migrating or developing mission-critical application software based on Office Excel. Progent's cost-effective online training classes for Excel can be customized to meet the needs of individual users or groups.
Progent's ProSight portfolio of managed IT services are intended to provide organizations who maintain minimal internal IT administration and support teams with low-cost access to enterprise-class management tools and technical experts. Benefits of the ProSight line of managed services include flat-rate IT management expenses, automation of routine administrative processes, continual adoption of the latest technology, smooth transition from legacy systems to current solutions, improved fit between information technology with business objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business rather than ever-changing information technology.
Progent's Microsoft-certified professionals have more than 10 years of background delivering email solutions for customers ranging from small businesses to global corporations. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email environments, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange consulting services can assist you in planning and implementing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can show you how to configure Outlook Web App (OWA) for popular web browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco SRST systems for high availability.
Progent provides network support for medium size companies who have 100 to 250 system clients. The mid-size company or work group has traditionally been an underserved part of the market for network consulting services. The cost structures and support access practices of large third-party support firms make them too costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT system whose advanced technology and capability are often comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT support expenses of a small-medium business while offering the small company with enterprise-level support from professional, world-class experts knowledgeable in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for the quality of network support appropriate by a medium size office without budgeting enterprise prices, contact Progent.
Progent can provide onsite training designed for people who wish to expand their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac applications.
Progent offers advanced online consulting to help businesses connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
SQL Server 2016 introduces major improvements in speed, scale, security, availability, BOYD integration, plus integrated BI. New features include PolyBase for processing relational and non-relational databases in one appliance for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and onsite support to help businesses of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts and network users, lessening the difficulty of creating, deploying, managing, and accessing company information and database applications in environments ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and wide knowledge in designing and deploying information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progentís Microsoft Certified network consulting experts. With Progent's economically priced network support packages, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks world-class availability, protection, and performance.
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete IT outsourcing solution that enhances network dependability and security, eliminates management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical application servers supported within a safe and fault tolerant facility on a high-performance, high-availability virtual server configured and supported by Progent's computer service professionals.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone support and online direct computer connection to isolate and repair network problems rapidly and economically. The breadth of IT experience represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical issues, the TRC tries to respond to your request for support in less than one hour.
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs which you intend to keep as well as the latest 64-bit editions of applications you plan to run.
Progent's Office and Office 365 consultants can assist businesses to integrate Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive solution that offers quick ROI and enables better business results. Progent can assist your company to interface Microsoft Office or Office 365 applications with one another and with other key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between different versions of Office and can provide customized online training to individuals and groups.
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining messaging systems for companies in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system features protection, high availability, easy access for remote and mobile users, efficient management utilities, and seamless integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016, Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and MS Exchange 2K. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 Server or MS Exchange 2013.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's Microsoft-authorized experts can help you evaluate the economic case for implementing SharePoint Portal Server 2007, consult with you on the most sensible version of SharePoint Portal Server for your circumstances, provide setup and integration services, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your standard and custom application programs to work with SharePoint Portal Server 2007, design a company-wide security plan that includes portal technology, and provide troubleshooting and Help Desk support.
Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle software developer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard replication tools and Oracle Recovery Manager.
Progent's Power BI consultants can assist you to design, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prepare your target data for Power BI reports and dashboards. Progent can show you how to build and administer a local, cloud, or hybrid architecture for Power BI.
Progent can help you in any and all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious problems detected by SCOM 2012.
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support professionals can show you how to plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent offers national online phone support and troubleshooting services for companies who run environments based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers maximum leverage for your information technology dollar by extending client productivity and shortening the hours charged for network analysis and repair. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be remediated over the phone or through a mix of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security professionals to assist you with the toughest network issues.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent's Cisco-certified wireless networking experts can assist organizations of all sizes to plan, deploy, manage and repair Cisco Aironet wireless access point solutions to provide the performance, coverage, density, scale, security compliance and manageability needed for seamless access between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite support for both end-of-life and current 802.11ac Aironet APs and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent has been providing SharePoint support since the initial SharePoint product was released more than a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 migration.
Progent's Microsoft certified consultants offers remote and on-premises consulting services to assist your company to administer, support, and repair PCs based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote system monitoring and alerts.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's certified wireless consultants can help organizations of any size to design, implement, administer and repair Cisco Aironet wireless access point environments to provide the throughput, coverage, capacity, expandability, security and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent offers affordable remote and on-premises support for legacy and new-generation 802.11ac Aironet APs and Progent can assist your business design and manage deployments of indoor and outdoor/industrial Aironet APs.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and can provide organizations of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite technical support to help you to fix serious issues detected by Microsoft SCOM 2012.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact key facets of IT like manageability, availability, security, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
To provide economical network services for small businesses, Progent offers comprehensive IT outsourcing plans that offer small organizations fast access to technical expertise without forcing you to recruit, educate, and maintain a large in-house computer support staff. Progentís IT outsourcing services give you an affordable alternative for creating a secure and reliable environment for your important Microsoft Windows business productivity applications including Office XP and Office 2003.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, manage and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.
Progent offers affordable remote access to an authorized Oracle database administration expert or an Oracle software programmer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also help design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent's webinar training classes provide small businesses the affordability, simplicity, and flexibility of online seminars plus the proven training techniques of seasoned instructors who utilize sophisticated technology to emulate real-time, participatory learning environments. Progent can provide remote training for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and management information software including MS Dynamics GP; as well as additional top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Progent can assist companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
If your office computer system combines Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a unified environment that permits all your operating systems to coexist for simple management, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows coexistence support offerings include IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and troubleshooting, on-site technical support, and Contact Center support.
Progent offers access to a senior specialist with years of hands-on experience configuring, managing, and upgrading telepresence systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network management team, your ISP, and your video conferencing platform vendor to assist your organization maximize the business value of your video conferencing ecosystem.
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a standard Postini license, you can still have access to Postiniís Perimeter Management technology through Progentís E-Mail Guard anti-spam and virus protection service program. Progentís certified email security consultants can help you devise an email security strategy that features spam filtering and virus protection products and processes.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based on proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help you plan and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Progent can provide affordable online access to a certified Oracle DBA expert or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and Oracle Recovery Manager.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.
Progent offers enterprise clients the services of a certified NetApp consultant for remote or on-premises support for NetApp's entire portfolio of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage environments quickly and affordably following leading practices.
Progent can assist your company to design and implement an efficient transition from a Sun Solaris-based IT system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to guard your information and minimize productivity discontinuity by designing an effective migration plan that protects your current assets in Sun Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing infrastructure, transition planning and validation, Microsoft Exchange migration services, information and application software transition, and processor and mass storage transition and economization.
Progent is organized deliver in-depth remote support for all major technical areas associated with small business IT networks and offers an array of strategic, as-needed services such as a temporary Chief Information Officer to offer senior-level planning and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for major projects such as site moves orOS migrations, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, certified security engineers to verify data protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, enhance, or repair business applications.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progentís Wireless Consulting Services provide a convenient, economical way for businesses of any size to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
MS Communications Server provides IM and Real Presence as part of a scalable, enterprise-grade package offering advanced security, transparent compatibility with other Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved business efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, highly available IM platform. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the benefits of Office Communications Server throughout your whole organization.
Progent practices information transfer from Progent's support experts to customers. By educating clients to deal with problems that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent faces little competition. Small businesses who work with trusted independent consultants or who employ in-house support personnel benefit when Progent passes on information about new technology and tested processes to make their IT environments more robust, protected, and productive.
Progent's remote access and smartphone synchronization specialists can assist you to plan and deploy secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to optimize the productivity of your remote workers.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity solution that extends across your data center and cloud-based assets and protects any user anywhere with any endpoint device.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum level of dependability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are built upon proven virtualization architectures that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
For mid-size businesses who need IT consulting services, Progent offers a variety of options including local service, remote assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staffing, site relocation support, software programming, and professional consulting. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent provides professional in-person support for solving technical issues quickly and economically.
Progent's Microsoft and Cisco authorized Consultants offer three service programs to help mid-size and large companies create an efficient and productive in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help companies sift through the numerous top level Help Desk application programs available and determine which packages might be excessively costly, miss critical capabilities, or align badly with your organization's business goals. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk staff for special projects or to substitute for absent or incapacitated workers.
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that gives small companies world-class defense against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-managed spam filtering and virus protection services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, regardless of server vendor, hardware technology, or geographic location.