Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices intended as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or onsite integration and troubleshooting support to help you to design, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity solutions that protect a small business from advanced threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources spread over a mix of physical datacenters and public and private clouds.
Progent can deliver a broad range of cost-effective services to assist your business to install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote assistance for individual computers or notebooks or help your business to plan and implement a company-wide migration to new or updated operating system platforms and business applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete a site move or consolidation organized to cause the least possible disruption of your business.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
Progent can assist your business in any and all facets of your upgrade to Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.
Progent's webinar training classes provide small companies the cost savings, simplicity, and flexibility of online seminars plus the effective training methods of seasoned teachers who utilize sophisticated technology to simulate real-time, participatory classes. Progent can provide remote training for key desktop applications including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Project: MS Dynamics business accounting and reporting solutions including Microsoft Dynamics GP; plus other popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
important characteristics of Dynamics GP accounting include a modular design that lets you license just the functionality you need, a standardized foundation built on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting capabilities that permit you to track all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the ability to process information from virtually any db software or desktop software into Microsoft GP, and an open design that makes it easy to create custom programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP consultants to help you turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business management solution.
Network monitoring commonly involves observing a network’s resource usage in order to identify throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux and can be used to monitor multi-OS networks where UNIX and Windows operate together. Progent's network support engineers can show you how to take advantage of both these programs to optimize and repair your network. Progent's Linux support professionals offer small businesses and developers help with administering and supporting UNIX/Linux and Solaris networks that work with Microsoft-based products.
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support to help organizations of any size to design, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, ease of management and availability for wired and wireless users regardless of their mobility or computing device.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Catalyst 9100 Series AP Management Support and Help
Progent is a pioneer in cost-effectively providing world-class network support to small businesses. Progent's achievement in handling the IT support requirements of the historically underserved small business market is the cumulative result of major technical and process breakthroughs that have removed a great deal of the conventional costs out of administering IT service, added unprecedented professional expertise into the support system, and significantly accelerated the repair process.
Progent's SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design security into your corporate practices.
Progent’s Co-managed Help Desk service allows your business to share responsibilities for Help Desk support transparently between your IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and offers a single point of control for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate technology to improve business processes so they align better with your corporate goals. Your business can develop and install a well conceived information technology strategy without absorbing the expense of a full-time Chief Information Officer.
Progent provides national remote technical support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows products. Online technical support offers maximum leverage for your IT budget by extending user efficiency and limiting the hours charged for network repair services. Sophisticated online support utilities and skilled service specialists and consultants combine to enable Progent to solve most IT problems without squandering time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA premier security professionals to help with the most challenging system problems.
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed on multiple venues with any number of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can assist your organization to determine the value of UniFi technology for your business and help you to plan, deploy, administer, and troubleshoot your UniFi solution.
Progent's certified professionals can help you evaluate the possible advantages of Hyper-V-based server virtualization for your business, conduct pilot installations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for optimal operation with virtual server technology, help you in migrating to Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and manage Hyper-V, provide world-class consulting support for improving the security of your virtual servers, design and test disaster recovery procedures that optimize network uptime, and provide ongoing consulting and technical support including affordable online troubleshooting and turn-key Help Desk outsourcing.
Progent offers access to the affordable support of remote Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet connectivity solution meets your business requirements. Services available from Progent include evaluation of your existing bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and managing a smooth move to a new ISP and/or service plan. Network provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to offer a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of VMM, design workflows for building and installing virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential advantages of new technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Catalyst Wi-Fi 6 Access Point Computer Consultants
Progent's Cisco-premier CCIE network engineers can help your company to manage your current PIX 500 or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
If your business operates a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire organization in a broad range of security topics including security management procedures, security design and models, connection management systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of knowledge that network security managers are required to master. These accreditations give IT management the confidence that those who have earned their CISA or CISM certification have demonstrated the experience and theory to deliver world-class security management and consulting services.
Progent's Microsoft-certified engineers can provide advanced support in deploying, managing and troubleshooting any edition of Microsoft Project Server and can deliver a broad variety of affordable remote consulting services based on proven best practices to help businesses of any size to receive all the advantages of this leading project management solution. Support services available from Progent include system design, installation and upgrades, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
If you want to update your production web site, build internal webs for applications such as HR or employee training, design a high-impact web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can supply talented and experienced web developers. Progent's experts can also help you design and manage a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web tools.
Progent’s private cloud hosting allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can use Progent’s private cloud to eliminate major investments in the purchase, upkeep, and operation of computer hardware and data center facilities while benefiting world-class levels of network reliability and physical security.
If you are producing UNIX or Linux software on a network that has Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise without the continual distraction of managing your company information system. Through the use of automated server monitoring and by delivering online and on-site assistance as your business needs it, Progent offers an affordable alternative for managing an information system that features high availability, security, and efficiency. Progent's developer support offerings include full-service it outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Contact Center services.
Even if your company has a small network services staff and a limited IT budget, your information system can still feature the same high availability and responsiveness that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent network management products for 24x7 monitoring and alerts, and economical support programs such as a help desk call center to keep your vital business applications and servers operating.
Progent's temporary IT staffing services allow you to respond to the need for IT professionals without incurring the expense and delays associated with identifying and recruiting reliable technical help and without adding to your full-time head count.
If your office computer system mixes Sun Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high reliability, enhanced performance, and tight security. Progent's Sun Solaris and Windows coexistence support offerings include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network support and troubleshooting, in-person technical support, and Contact Center services.
ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with legal and industry information security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware.
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize companies a variety of cost-effective solutions for backing up and recovering business-critical applications such as Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small company information systems to achieve an advanced level of fault tolerance and business continuity readiness at an affordable cost.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
For companies that have a combination of Apple Mac and Microsoft Windows computers, there are two basic solutions for using Microsoft Windows-dependent software on a Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Microsoft Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you are able to use Windows programs directly. Progent's macOS and Mac OS X technology consultants can help you to maintain these products for running Microsoft Windows applications on your Macs and can in addition help your organization to evaluate and configure other products for Windows platform simulation.
Progent's Cisco-certified CCIE experts can assist you to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to current models.
For large businesses, Progent can supplement internal IT groups by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can perform as a seamless local extension of enterprise IT management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and top-level support for multiple location network environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and technicians to assist with a site move or branch move, or a system architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Exchange 2013 includes significant enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements affect vital IT areas such as manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of migrating to Exchange 2013, create an efficient validation and deployment plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange 2013.
Microsoft Office Communications Server provides Instant Messaging and presence in an extensible, world-class solution offering enhanced security, seamless compatibility with additional Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product offers lower costs and elevated business efficiencies, enhanced worker output, and stronger IP protection. MS Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer online and onsite configuration support and troubleshooting services for your Office Communications Server 2007 deployment and can assist you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your IT system
Cisco's Catalyst wireless controllers simplify the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user class and location. Progent can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Citrix-certified consultants can help your business to design, deploy, manage, and troubleshoot a virtualized Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can help you to administer and maintain an off-site datacenter that features high uptime, enhanced security, and rapid disaster recovery.
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and send messages, search the Exchange global address list, import addresses, sync up appointments, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage education.
Cisco's PIX firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should migrate to the latest firewall technology from Cisco. Progent's Cisco-certified experts can help your company design and carry out a smooth migration to Cisco ASA 5500-X Series firewalls following leading practices.
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP is an accounting and business analysis tool based, like all Microsoft accounting solutions, on the expandable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its modular design you can purchase only the capability you currently require, with the option to expand users and increase capabilities in the future. Progent’s Microsoft Dynamics GP support experts can show you how to install, customize and administer the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier release.