Progent's IT outsourcing services offer budget-friendly network consulting for small companies. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting IT support budgets to grow in a more moderate and manageable manner than is possible by building up a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system architecture for your vital applications based on Microsoft Windows.
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your network, help with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your critical information.
Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business solution that meets government and industry requirements.
Progent's Microsoft-certified consultants can help you to streamline desktop PC update and patch deployment by delivering expertise with administration solutions like Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as sensors and robotics.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you assess whether to adopt more current firewall products from Cisco. Progent's Cisco technology specialists can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
The QTS Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if you are planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent offers a range of cost-effective services that include data center relocation, system deployment and upgrades, network optimization, comprehensive project management services, virtual server configuration, offsite monitoring, centralized system administration, application programming, business continuity planning and testing, data security assessment, and the use of the Progent Test Lab.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and ERP tool based, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented approach you can purchase only the capability you currently need, with the option to expand clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains support engineers can show you how to deploy, configure and administer the latest version of Dynamics GP or upgrade smoothly from an earlier release.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer professionals and information workers, lessening the complexity of designing, deploying, managing, and accessing enterprise information and analytical applications in environments ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in designing and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent has 20 years of background assisting small and mid-size organizations to design, implement, tune, administer, and debug information networks that incorporate a remote workforce.
Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional background, at the forefront of IT support, performing a wide range of IT projects for a large array of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices training that Progent teaches its support team. This means that you get not just world-class technical help, but also a support engineer with proven approaches for using technical knowledge to solve real-world IT problems rapidly.
System Center Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common control mechanism for managing multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist your organization with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent's pricing policy is to charge for online support and in-person help per minute. Consequently, you owe only for received support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no initialization fee and asks no monthly commitment for support services delivered during normal business hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for fast repairs so you won't be tempted to permit less critical problems to stay unaddressed.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Microsoft Windows Server 2008 represents a major step forward in making information networks more secure and available, easier to virtualize and manage, higher performing, and able to provide a better platform for web publishing. Progent can assist your business get the most from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, temporary staffing, monitoring, and security services.
Progent can assist you to evaluate the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid solutions that transparently combine on-premises and cloud-based products and services.
Progent provides nationwide remote technical support and troubleshooting services for businesses who operate environments based on versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides maximum leverage for your information technology budget by extending client efficiency and shortening the hours billed for network analysis and repair. Advanced remote support technology and skilled technicians and engineers allow Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In most of situations your network problems can be dealt with by telephone or via a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to help with the most challenging system problems.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by identifying cyber threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology.
Progent's Windows 11 experts offer an array of services to support Windows 11 such as cloud integration, mobile device management, at-home workforce access, security and compliance, streamlined deployment, and Call Center services.
If your company network mixes Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to run side by side for easy management, seamless information exchange, high reliability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence support services feature IT architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk services.
Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall and VPN software and appliances powered by Check Point's security platform to provide an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and offer a single stop for on-going technical support, maintenance, education, and design services.
Progent's UNIX platform consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security environment that spans your on-premises and cloud-based assets and protects any user at any location with any device.
Progent offers economical online support from consultants skilled in a wide range of utilities and services that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide help for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist your company to design, enhance, or maintain backup/restore systems for a variety of architectures including local, remote, cloud-based, or hybrid.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Technology Consulting Services
Progent's Cisco-Certified network engineers can show you how to run Cisco's network management utilities alongside a variety of powerful third-party products to create a complete network management solution to keep your environment running reliably, fully utilize limited resources, protect your data, recover quickly from hardware breakdown or malicious assaults, and enable you to expand or reassign network resources intelligently and affordably as your company grows.
MS Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class solution offering enhanced protection, transparent compatibility with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, increased worker productivity, and better IP protection with this easy-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.
For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the strategic impact of your information network; integrate XenDesktop software with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to current versions of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your IT staff to adhere to industry leading practices to manage XenDesktop effectively.
Progent can help small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and ensure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent's Windows consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 provided by Progent include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing technical help.
For companies with a combination of Mac and Windows computers, there are two basic solutions for running Microsoft Windows-only software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Windows-powered PC to run Windows programs and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so that you are able to run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these solutions for running Microsoft Windows applications on your Apple Macs and can in addition assist you to evaluate and configure third-party products for Windows platform simulation.
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features plus a revamped architecture. These enhancements affect vital IT areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Exchange 2013.