Progent's service experts in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup support. Enabling efficient cooperation among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Windows products. Progent's background in Windows and Apple service makes it possible to provide expert support to companies that depend on these technologies to keep their strategic advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small and midsize companies a range of affordable solutions for replicating and restoring business-critical applications such as Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small company information systems to achieve a high level of availability and disaster recovery capability at a budget-friendly cost.
Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security professionals. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the security capabilities addressed within GIAC certification such as evaluating network security mechanisms, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Nagios and MRTG are useful, license-free monitoring tools that operate on Linux and can be used to analyze UNIX/Linux networks, MS Windows networks, or multi-OS environments in which the Linux OS and MS Windows coexist. Nagios lets network managers to track network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's system integration engineers can help you use both these tools to streamline and troubleshoot your computer network.
If your office computer system mixes Linux-based products platforms with Microsoft Windows, Progent can help you to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, superior performance, and strong security. Progent's Linux and Windows coexistence support offerings feature network architecture integration and support, consulting for Windows services for UNIX, online server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Progent provides businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to create a detailed security plan and select appropriate products from a variety of suppliers to support your security goals while sticking within your budget limits.
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor family or help you upgrade to current firewall solutions. Progent can also help you create and execute a complete security plan that can include firewall/VPN appliances and utilities, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single source for continuing technical support, maintenance, education, and security consulting.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent can provide economical online support for all editions of Office Access including Access desktop and Access Web App and can provide advanced help for application development, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored online training for Access application programming and database management.
Progent's experienced ransomware recovery experts can assist you to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's consultants can help you with any phase of Microsoft Azure migration such as requirements analysis, prerequisites evaluation, solution design, pre-production testing, implementation, automated administration, performance tuning, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN tunnels so your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based resources.
Progent's Microsoft-certified database developers can provide businesses of any size remote support for popular database products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include installation and integration, database design and programming, administration services, replication solutions, storage management, performance tuning, migration, information security, backup/restore options, problem solving, and training.
Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy restore capabilities for Microsoft environment. SCDPM 2016 delivers application-aware protection for key platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, implement, manage, and repair a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management services to help you finish your SCDPM 2016 initiative on schedule and within your budget.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, functions as the center of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating closely with unified messaging applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable remote and on-premises expertise to help businesses of any size to build and administer Unified CM ecosystems by providing Unified Communications Manager integration and technical support services that add maximum productivity. Progent's consultants can help with any facet of CUCM setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Exchange and Skype for Business.
Progent has delivered support for Dynamics GP and Great Plains software for more than 20 years and Progent has delivered integration, customization, training, and troubleshooting services since the platform's debut. Progent offers advanced expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, pilot, and carry out an efficient upgrade from a an outdated release of GP to the current release of Dynamics GP.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help you to deploy your Fortinet firewalls to protect all your digital resources at the enterprise edge, within the data center core, at branches, and at the cloud edge.
Progent has 20 years of experience assisting small and medium-size businesses to plan, install, tune, administer, and debug information networks that support an at-home workforce.
Progent's Microsoft-certified network experts can help you to assess the value of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and carry out a smooth upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the expense of equipment and service, simplifying management, and integrating your key communications technologies.
Catalyst 9162 Access Point Technology Consulting Services
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small service firms who provide scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation sent by every consultant to each customer. The discipline of detailing and archiving service activity results in more efficient service and eliminates a slew of common problems such as when a support client is effectively held captive to a consultant who refuses to release vital service information.
Progent's certified Windows 2000 Server experts offer network support and IT consulting services for the entire family of .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, update, and troubleshooting offerings include system planning, installation, documentation, local and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent can deliver comprehensive remote consulting for all major technologies associated with small company information networks and allows you to outsource a variety of strategic, on-demand services such as a part-time Chief Information Officer to provide senior-level planning and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, project management help for major initiatives such as site relocations oroperating system upgrades, Cisco-certified consultants for designing high-performance and robust infrastructure, security specialists to verify information safety and compliance, disaster recovery experts to help design business continuity plans, and software developers to write, enhance, or repair business application programs.
Progent's Check Point firewall consultants can show you how to plan, deploy, and administer firewall solutions that rely on Check Point Next Generation security gateways and Check Point's subscription-based security services. Progent can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Microsoft WSUS allows information technology managers to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support staff can completely and effortlessly manage the installation of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Progent offers access to the affordable services of online Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet access solution matches your business needs. Support services available from Progent include evaluation of your existing bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and managing a seamless switchover to a different ISP and/or service plan. Provisioning can include optimizing existing routers and deploying new ones, setting up firewalls, and designing dependable BGP configurations.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical information.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical files, applications and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical information.
The experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with planning, installing, managing and troubleshooting sophisticated IT solutions based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.
Progent's experienced ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
Progent's Cisco CCIE network consultants can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent is a leading innovator in cost-effectively delivering world-class network help to small companies. Progent's success in addressing the network support needs of the chronically underserved small company sector is the combined result of major technical and process innovations that have removed much of the conventional costs out of managing IT support, injected unmatched professional expertise into the support mechanism, and dramatically streamlined the solution process.
Progent's Cisco-Certified network consultants can help you to use Cisco's network management tools along with a variety of powerful third-party applications to build a comprehensive network management strategy to keep your network running reliably, fully utilize expensive resources, protect your data, revive rapidly from device failure or deliberate assaults, and enable you to expand or repurpose network resources intelligently and economically as your company grows.
Progent's Cisco CCIE wireless network experts offer remote or onsite configuration and troubleshooting support to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and anticipated workloads.
Progent provides live online training for a range of desktop apps and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of conventional physical classroom seminars, including immediate interaction between students and trainers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the schedules of multiple workers. Offered to individuals or classes of all sizes, Progent's live online instruction permits the teacher to run the class from an online facility and the clients can be dispersed throughout an office or across the country. Live online instruction deploys proven learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and personalized to specific topics or longer in duration and broader in scope.
Stealth intrusion testing is a key part of any comprehensive network security plan. Progent's security professionals can run thorough intrusion checks without the awareness of your organization's in-house network support staff. Unannounced penetration testing shows whether current security defense tools such as intrusion incident alerts and event history analysis are properly set up and consistently monitored. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware.
Progent's fault tolerant network consultants offer non-stop computing consulting, disaster recovery services, network load balancing, high-availability interoffice access, non-stop Internet interface design, non-stop data center services, and other fault-tolerant networking services to help your organization configure a 24x7 network for strategic applications. Progent possesses the background to develop affordable, high-availability networks by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-location network with a fully mirrored Internet interface and efficient network load balancing.
Progent's Cisco-certified network professionals can show you how to design an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet access through a wide array of high availability Internet network technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the most current techniques for high availability Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet connections.
Progent's Support Program for IT Service Providers lets you use Progent's consulting experts under your own brand as a seamless arm of your IT services team.
Cisco offers an extensive array of routers that includes routers designed to provide the security, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.
Progent's SonicWall firewall experts can help you configure, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection plan and build protection into your corporate operations.
Progent offers cost-effective remote support to help companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Progent's IT outsourcing services offer budget-friendly network consulting for small businesses. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your network, or building an on-line business application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, allowing network support budgets to increase in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network architecture for your vital applications based on Microsoft Windows.