Progent provides technical services for medium size companies with 100 to 250 system users. The mid-size business or work group has typically been an underserved segment of the market for IT support services. The overhead and support delivery models of large third-party service organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a modest IT budget with which to support an information system whose complexity and sophistication are often comparable to the networks of much larger companies. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and proactive network monitoring, significantly lowers the network support costs of a small-medium business while offering the small organization with big-company support from certified, IT consultants with background in a wide range of midsized business technologies. If your medium size company or small business is looking for the quality of IT support needed for a medium size organization without budgeting enterprise costs, you need Progent.
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact vital IT areas such as ease of administration, availability, compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.
Progent's CISSP-certified network security consultants can help organizations of all sizes with any aspect of information system security. Progent can implement cost-effective security systems that guard a small office from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients sharing network resources distributed over multiple physical sites and public and private clouds.
Progent's Linux support services provide small and mid-size businesses and developers support for managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Mac support engineers can assist you with a broad array of system foundation issues including system architecture, remote and mobile access, internetwork communication, security, and new technologies such as Voice over IP and fast wireless networking. For company networks based solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to deal with the challenge of designing, configuring, and supporting a network architecture that is robust, secure, efficient and supportive of your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan storage area network systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Progent provides a variety of network service packages for small companies. These IT outsourcing and network monitoring services are based on the proactive problem handling capabilities of Microsoft Operations Manager 2007, a next-generation network and system management software platform that tracks the reliability, throughput, and safety of your network and identifies incipient problems before they can disrupt your system. With Progent's affordably priced network support programs, small organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with government and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.
Progent's certified engineers can help your company to pilot Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and reliability running in your environment. Progent's consultants can also show you how to evaluate the potential business value of moving to Microsoft Windows 7. If Windows 7 fits your business, Progent can help your IT organization to plan and implement a smooth migration to Windows 7 from a previous release of Microsoft Windows.
Cisco's Meraki MS line of access and aggregation switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to help your company to design and deploy a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure compliance, develop and validate a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.
Progent offers affordable remote assistance to assist you to design, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide online and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the business value of your IT network.
Mid-sized companies can get all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's economically priced IT support packages, medium-size businesses can choose a basic co-sourcing package built around Operations Manager with server monitoring, automated warnings, comprehensive reporting, Help Desk support, and remote service. For companies with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer mid-size business networks world-class availability, protection and performance.
Progent's Microsoft consultants provide small and medium size businesses enterprise-class consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is the new title for the change management platform formerly called Systems Management Server. Configuration Manager offers a range of new features to Microsoft Systems Management Server such as full automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS 2003 or System Center Configuration Manager effectively for automated OS and application deployment, security patch control, software metering, and licensing reconciliation. Progent's consultants can also assist you to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Cisco's security and remote connectivity solutions for small to mid-size businesses represent a complete range of manageable security products to help you safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business objectives.
ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any sized business against a broad range of attacks. Progent's certified Internet Security and Acceleration Server 2006 consultants can show you how to design, rationalize, test, implement, configure and support the Standard or Enterprise version of ISA Server on your network.
Progent can provide affordable online consulting to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Cisco-Certified network management engineers can help you to use Cisco's network management utilities alongside a selection of specialized third-party applications to build a complete network management strategy in order to keep your environment running reliably, fully utilize limited resources, protect your data, revive quickly from device failure or deliberate attacks, and enable you to add or reassign valuable resources intelligently and economically as your business grows.
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Progent offers affordable remote assistance to assist you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your information system.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's servers in a solution that delivers the maximum degree of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's certified consultants can help your company to evaluate Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and stability working with your applications. Progent's consultants can also show you how to assess the likely strategic advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business, Progent can help your IT organization to design and execute a non-disruptive upgrade to Windows 7 from a previous version of Microsoft Windows.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent practices information transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has few competitors. Small businesses who work with trusted freelance service providers or who employ internal support personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and productive.
Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, in the trenches of network service, executing a wide range of technical tasks for an extensive array of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting staff. This means that you get not just world-class IT capability, but also a support engineer with proven methods for applying technical knowledge to repair real-world network problems quickly.
Progent can help you plan and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and significant experience with information security architecture. ISSAP security experts possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of secure network architecture.
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining email systems for clients in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system offers security, high uptime, easy access for off-site and wireless users, efficient administrative tools, and productive integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also help small or medium businesses to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Progent's Microsoft-certified engineers can assist you to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, design an efficient upgrade strategy that reduces business disruptions, and deliver inexpensive, professional online support to assist your company to install 64-bit software and applications on your existing hardware.
Progent's Microsoft and Cisco certified Consultants provide several service programs to help mid-size and large businesses create a cost-effective and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses sift through the various top level Help Desk application programs available and decide which packages may be too costly, lack key functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for organizations who need to augment their in-house Help Desk staff for special projects or to substitute for vacationing or incapacitated personnel.
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Progent's staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on professional background, in the trenches of IT service, performing a broad variety of technical tasks for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices that are incorporated into company-wide best practices standards that Progent instills in its consulting staff. This means that you get not only world-class technical capability, but also a consultant with proven approaches for applying technical knowledge to repair real-world IT problems efficiently.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, reduces ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Progent's Jabber consultants can provide remote or onsite expertise to assist businesses of any size to plan, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces important new features plus a revamped architecture. These enhancements affect key IT areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, create a cost-effective test and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange 2013.
Progent's CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security plan, automate network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent can provide expert online consulting to help businesses integrate their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that utilize physical resources along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services that include Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 20 years of background delivering advanced consulting expertise online, and Progent can help you complete your cloud integration projects quickly and affordably.
Stealth intrusion checking is a key part of any overall network security plan. Progent's security professionals can perform extensive intrusion tests without the knowledge of your company's internal network support resources. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion incident alerts and event history analysis are correctly configured and consistently monitored.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2K Servers and can simplify network administration, offer tech support and repair, and strengthen security. Progent can also help you design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing test programs to reduce the technical risk associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
SQL Server 2008 delivers powerful, standardized tools to computer professionals and network users, reducing the complexity of designing, deploying, administering, and using company data and database applications on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent's UNIX family support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge enterprise-class programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent can assist businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to migrate from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment so you get maximum business value.
Progent provides national online technical support and troubleshooting services for businesses who run Apple Mac networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide Mac clients a variety of services including desktop support, upgrading to the latest version of OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote network consulting provides maximum return for your IT dollar by preserving user efficiency and limiting the hours billed for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and money by going to your site. In most of cases your network issues can be dealt with by telephone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to assist with the most challenging network problems.
Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop test systems and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, train your IT personnel how to use new management utilities, and provide continuing consulting and support via budget-friendly alternatives including Helpdesk support and online technical assistance.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and based on technology first produced by Connectix, provides the performance necessary to accomplish server consolidation, application migration, and server quarantine tasks via virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and availability. Microsoft has aimed Virtual Server at companies wishing to improve operational efficiency in application development and testing, migration from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can help your company to assess and deploy MS Virtual Server.
Progent offers the support of a senior specialist with extensive hands-on experience installing, managing, and enhancing video conferencing systems from leading vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT support group, your Internet Service Provider, and your video conferencing technology vendor to assist your company increase the business value of your video conferencing ecosystem.
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The cluster technology incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically re-engineered to streamline the installation, configuration, and administration of clusters that provide improved levels of network dependability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster architecture for maximum uptime, better security and quorum structure, fewer failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, educate your network support personnel to manage your cluster environment, provide ongoing consulting and technical help services, and produce and validate a workplace recovery plan.
Progent's Microsoft-certified consultants average over a decade of experience delivering messaging solutions for customers ranging from small offices to global enterprises. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, configure high availability email environments, and facilitate remote and wireless email access. Progent's Microsoft Exchange consulting services can help you in designing and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers integration help for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Microsoft Outlook Web App for popular browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger environments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Small to middle size businesses can now get all the advantages of Operations Manager and also have quick access to Progent's Microsoft Certified IT consulting professionals. With Progent's affordably priced network service programs, small organizations can select a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small company information systems world-class availability, security, and performance.
Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, provides health reporting, allows secure self service, and delivers a single point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist you with any facet of designing, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Progent offers affordable online access to an authorized Oracle database administration expert or an Oracle software developer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
Progent's pricing policy is to bill for phone service and in-person help per minute. As a result, you pay exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent offers on-premises service, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for support services provided during regular business hours. Many support organizations impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for fast fixes so you will not be forced to permit simple problems to fester.
Progent's Cisco-Certified network management engineers can help you to use Cisco's network management utilities alongside a selection of specialized third-party applications to create a comprehensive network management strategy in order to keep your environment running reliably, conserve limited resources, protect your data, revive quickly from device breakdown or malicious attacks, and allow you to add or repurpose network resources sensibly and economically as your company grows.
Progent's network engineers can assist your company to streamline desktop PC change and update management by delivering support for administration solutions that include Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint offers a central location for your employees or customers to access, organize, share and manipulate relevant data, documents, and software and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they've developed in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint consultants can assist you to manage your existing SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Support Services Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your specific business requirements. Progent's Microsoft consultants provide expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for safe, corporate-wide information sharing plus integration with Customer Relationship Management programs.
Progent's Microsoft-Premier SQL Server consultants can provide an array of services to help small businesses to plan, deploy, manage, and troubleshoot MS SQL Server 2008 systems so that they gain the maximum competitive benefit from this advanced RDBM platform. Also, Progent can provide consulting expertise for system infrastructure, enterprise-wide protection, and custom software development to optimize the business benefit of your information network.