Progent's pricing policy is to charge for phone support and in-person help per minute. As a result, you pay exclusively for received services. Progent does not demand a higher rate for off-hours or emergency support, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and asks no retainer for services delivered during normal working hours. Many support organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
Progent can provide fast access to the skills of veteran Wi-Fi consultants who can assist organizations to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, install, maintain, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and position UniFi wireless APs for your required coverage and throughput.
Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android handhelds.
Progent's consultants can provide online and on-premises expertise for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco UC. Progent's certified information security consultants can assist you create and validate a security environment for your Skype for Business deployment that meets government and industry standards.
Progent's Office and Microsoft 365 consultants can assist companies to integrate Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers fast ROI and enables better business outcomes. Progent can help your company to interface Office or Microsoft 365 applications with one another and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with different releases of Office desktop and offers customized online training to individuals and teams.
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.
Progent's consultants can provide cost-effective online consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management to help you plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Microsoft 365, previously called Office 365, is Microsoft's expanding suite of client productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of subscription plans targeted at markets from students and home offices to enterprises. Progent can provide quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud resources.
Progent is a leader in economically providing enterprise-class network support to small companies. Progent's achievement in addressing the IT service needs of the chronically underserved small business market is the combined result of key technical and process innovations that have removed a great deal of the traditional costs out of administering network support, added unmatched technical expertise into the IT service system, and dramatically accelerated the solution cycle.
Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or onsite configuration and debugging services to help your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your specific office layout, construction, and anticipated network traffic.
Progent can provide the affordable support of remote Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet access solution matches your business needs. Services available from Progent's engineers include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and deploying additional ones, implementing firewalls, and upgrading dependable BGP architectures.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they can disrupt your business.
Progent offers support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Progent's Cisco CCIE network infrastructure experts can help your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management strategy based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent's Ekahau-certified Wi-Fi experts can assist you to design, install, enhance, manage and debug a Wi-Fi network customized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine if you should adopt more current firewall products from Cisco. Progent's Cisco-certified experts can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Troubleshooting
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a centrally managed and protected communications environment that supports a BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing and whiteboard, and both IP and PSTN calling across a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your management team and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Progent's seasoned application designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP that support the special needs of your business without losing the benefits of Windows integration. Progent can also provide expertise with a selection of development technologies that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Technical Consultant
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For computer environments built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, high-availability, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist organizations of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist you to deploy your Fortinet security appliances to safeguard your IT assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Nagios and MRTG are useful, license-free monitoring utilities that operate on Linux and can be deployed to analyze UNIX/Linux environments, Microsoft Windows networks, or mixed-platform environments where Linux and Windows coexist. The Nagios monitor allows network support engineers to monitor system services such as POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's system monitoring consultants can help you utilize both these utilities to tune and repair your system.
Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your business system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Progent's Microsoft certified engineers offers remote and on-premises support expertise to help your company to manage, maintain, and repair computers powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, disaster recovery, online connectivity, mobile device management, wireless configuration, and remote system monitoring and alerts.
Progent's experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable gigabit products, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants can provide remote and on-premises support to help you build and manage a Cisco wireless VoIP phone solution by providing services that range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Progent's Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP package based, like all Microsoft accounting solutions, on the scalable and popular foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented approach you can purchase only the capability you currently need, with the ability to add clients and enlarge functionality in the future. Progent's Dynamics GP/Great Plains consulting experts can show you how to deploy, customize and administer the latest version of Microsoft Dynamics GP or migrate efficiently from an earlier version.
If your company is producing UNIX-based applications on a network that has MS Windows-based servers, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your area of high-value expertise while avoiding the continual distraction of maintaining your business network. Through the use of automated network monitoring and by providing online and on-site assistance when your business needs it, Progent offers an economical alternative for maintaining an information network that features high availability, security, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring, and Help Desk Call Center support.
Progent's Microsoft-certified Windows 11 experts offer a range of services for Windows 11 including cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, automated deployment, and Call Center support services.
Progent's IT outsourcing services provide economical network support for mid-size companies. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or creating an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and eliminate risks, permitting network support expenses to grow in a more linear and controlled manner than is feasible by amassing a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available network foundation for your critical Windows-based applications including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's Cisco-Premier technology experts provide professional PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progent's Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's professionals offer experience in multiple disciplines related to mobile connectivity such as network architecture, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application programming. Progent's certified professionals can save your business time and money by using their wireless expertise to help you choose and configure mobile connectivity technologies that fit the needs of your company. Progent can also tune your network infrastructure so that wireless appliances work better.
Progent's Cisco-certified Catalyst 802.11ax WAP consultants can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent applies no initialization charge and asks no retainer for services provided during regular working hours. Progent's small granularity avoids big invoices for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.
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Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for upgrading to SQL Server 2019 and can deliver fast remote or onsite access to experts in system planning and integration, application programming, SQL Server management, and network security.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Help and Support
Progent's accredited cybersecurity consultants can conduct security assessments of enterprise-wide security to determine your company's cybersecurity profile compliance with recognized international cybersecurity standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security audits, and targeted security evaluations for specific areas of cybersecurity such as endpoints or cloud applications. Progent's accredited security consultants can also carry out extensive information security tests to evaluate your organization's compliance with important industry security standards such as FISMA, PCI, and ISO 17799.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they can disrupt productivity.
Progent's seasoned ransomware recovery experts can assist your business to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
24/7 CCNP Certified Technology Consulting Services Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for legal workflows. Progent can provide remote access to NetDocuments consultants to assist your law firm to plan, deploy, manage, tune, or debug a document management system (DMS) environment based on NetDocs.
If your company network combines Sun Solaris technology with Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, enhanced performance, and tight protection. Progent's Sun Solaris and Microsoft Windows integration assistance services feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent's experienced Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security holes.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity solution that spans your data center and cloud-based resources and guards any user at any location with any device.
Medium-size companies can enjoy all the benefits of Microsoft Operations Manager and have fast access to Progent's Microsoft and Cisco Premier network support experts. Thanks to Progent's economically priced IT service packages, medium-size businesses can select a basic co-sourcing package based on Operations Manager 2007 with server monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer medium-size business information systems enterprise-class reliability, protection and performance.
If your business does not require emergency remote support but you think you will need technical services with your network soon, you can save time and money and ensure that the right IT skill will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to information@progent.com.
System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for critical workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of DPM or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to help you through challenging issues or provide end-to-end project management support to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that let you analyze your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Progent can assist small and medium-size businesses to implement and troubleshoot teleconferencing applications to enable their teleworkers to interact effectively with teammates and clients.
Progent's Microsoft-certified consultants can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent can help your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase worker output by ensuring that critical applications stay current, tracking licensing, and monitoring usage profiles so you can make smart buying decisions. Once your organization is set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and implement a smooth move to SCCM 2012.
For advanced project management support, Progent can provide access to veteran IT professionals with decades of experience in IT management, program development, and process design for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise clients follow best practices to make sure strategic projects are completed on schedule and on budget.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security solution that extends across your on-premises and cloud-based resources and guards all users anywhere with any endpoint device.
Progent provides live online instruction for a range of client applications and operating systems including Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of traditional physical classroom seminars, such as instant communication between students and trainers, but eliminates the costs of travel and the hassle of attempting to synchronize the availability of many trainees. Available to single students or groups of all sizes, Progent's virtual instruction permits the teacher to conduct the class from a remote office and the students can be dispersed across an office or all over the country. Virtual training deploys powerful learning mechanisms like broadcast white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specific subjects or longer in duration and broader in coverage.
Progent offers national online phone support and consulting services for companies who operate Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft Windows technology. Online IT help provides optimum return for your information technology dollar by protecting client productivity and limiting the time charged for computer analysis and repair. Sophisticated remote access utilities and experienced service specialists and consultants allow Progent to solve most network issues without squandering time and expense by going to your site. In most of situations your network issues can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISM premier security professionals to help with the most difficult network problems.
Progent offers a variety of IT service packages for small companies. These information technology outsourcing and server monitoring solutions are based on the proactive problem handling capabilities of System Center Operations Manager, a next-generation network and system management software platform that monitors the availability, performance, and security of your network and identifies incipient problems before they can bring down your network. With Progent's economically priced network support packages, small companies can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop solution that improves the business impact of your information system; configure XenDesktop technology with your physical and virtual servers, user computers, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop efficiently.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables companies to gain all the advantages of adding intelligence to their networks. Cisco's switch technology makes it possible to enable features to make your network infrastructure highly available to accommodate time-critical needs, expandable to support growth, secure enough to guard restricted information, and capable of differentiating and managing all traffic to optimize system performance. Progent's Cisco certified engineers can show you how to pick out and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security consultants can help you develop a strategic protection plan and configure Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Mid-sized businesses can enjoy all the benefits of System Center Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's affordably priced network service programs, medium-size businesses can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide mid-size business networks world-class availability, protection and productivity.
Progent's expert solution designers and software developers can help your company to create enhancements to Microsoft Dynamics GP that address the special requirement of your organization without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a selection of development tools that can be utilized to build user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Years of experience delivering Microsoft support and Cisco network consulting has enabled Progent to develop a unique ability for supporting branch offices that require IT help with the flexibility common to with small firms but which offers effective client interaction, complete documentation, and adherence to corporate IT protocols. If your enterprise has a branch office situated anywhere in or any area served by Progent's consultants, Progent can offer a wide array of on-premises and on-line network consulting services and network architecture expertise.
24-Hour Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Troubleshooting
Before Progent's MOM-based solution, network problems were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now address server problems before they grow to be serious enough to impact network availability. Because of MOM, Progent can deal with potential problems before clients know that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class reliability, security and productivity.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to reduce hardware costs and management overhead. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a solution that aligns with your business needs and IT budget, implement a non-disruptive migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.
Progent has 20 years of experience assisting small and mid-size companies to plan, implement, tune, administer, and debug IT networks that incorporate telecommuters.
Progent offers clients access to engineers who have earned some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer support professionals have formal training as well as broad real-world backgrounds so that Progent's customers can engage Progent's support with confidence. In many cases, vendor certifications like the CCIE confers privileges for significantly superior vendor support than is offered to uncertified service providers, enabling Progent to offer customers a better class of IT service. In addition, recognized credentials such as CISSP or ISSEP for network security can aid enterprise customers to show compliance with regulatory demands by engaging the assistance of recognized industry experts.
Progent can provide the expertise of Microsoft-certified consultants and experienced software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to reduce hardware costs and administrative hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to help your small businesses to assess the potential advantages of Exchange Online, design a network topology that fits your business needs and IT budget, implement an efficient migration from your existing Exchange system to one that incorporates Exchange Online, train your management team and end users, and deliver ongoing consulting and technical support.
System Center 2016 Operations Manager helps to ensure top performance and dependable availability for key applications by offering unified, mixed-platform tracking of physical and virtual resources installed throughout on-premises datacenters and cloud environments. Progent's consulting team offers advanced remote and onsite support to help businesses of any size to design, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent can help you to move to Operations Manager 2016 from earlier releases of Operations Manager or from other monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Windows 8.1 is engineered to power computers from smartphones and tablets to engineering workstations. An abundance of new and improved features, including touch screen interface and iconic tile GUI, offer a wide selection of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified experts can help get your business up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive advantage from the product's many new and enhanced technologies.
Cisco Certified Experts Catalyst 9105i Access Point Online Troubleshooting
Progent offers the services of a certified consultant with expertise deploying technology from the major telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your IT network. Progent also offers the expertise of network infrastructure consultants who can help businesses of any size to build and maintain a network that delivers the performance, dependability, protection, and scalability you need to accommodate your telepresence solution.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent process for recovering services quickly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, updates and fixes and can produce reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM.