Progent can show you how to prepare and implement a smooth move to Microsoft Dynamics GP so that you retain your information, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom business software and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are built on mature virtualization platforms that enable small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and broad knowledge in planning and building cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and servicing network solutions powered by the Microsoft SBS line of servers and programs.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and world-class security for all your email traffic. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent can help you in all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent can provide the support of certified engineers and experienced software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security professionals to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent can assist your organization to utilize Cisco's infrastructure technology to create a robust foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, versatility, availability, and recoverability.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a cohesive intranet solution.
Progent can assist you to understand the many subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
E-Mail Guard is Progent's affordable anti-spam and virus protection solution that gives small businesses world-class protection against spam, viruses, DHA attacks, and other forms of email-borne assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-based antispam and virus defense services that defuse email assaults before they can breech the network firewall. Perimeter Manager also allows administrators track and control their email application, irrespective of server platform, hardware technology, or geographic location.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while enabling enhanced productivity by making these resources accessible to legitimate remote or mobile users. ISA Server can guard business applications, services, and information across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to plan, install, set up, and support ISA Server 2006 on your network so that your company achieves a smart and economical balance of security, convenience, and performance.
Progent provides live online instruction for a range of client apps and environments including Microsoft Office Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction provides the advantages of traditional in-person seminars, including immediate interaction between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of many students. Available to single students or classes of all sizes, Progent's virtual instruction allows the instructor to conduct the seminar from a remote facility and the students can be spread throughout an office or all over the the U.S. Live online education utilizes powerful learning tools such as broadcast white boards, real-time questions, and shared desktops. Classes can be short and targeted to specific topics or extended in time and broader in coverage.
Progent’s expert programmers, relational database designers, and project management consultants can assist enterprise clients to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database architects and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development technologies and can assist businesses to create, expand, repair, or port web applications to take advantage of the most current web technology.
Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to monitor all business processes, sales and expenses, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you design reports that let you understand your business more completely, turning uncooked data into useful business information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver custom business software development and web commerce solutions that work transparently with Dynamics GP/Great Plains.
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent believes that a carefully architected and executed network is a crucial factor for enabling a firm's success, and Progent applies this philosophy in our corporate system infrastructure. We have built a zero-downtime virtual office network that allows Progent's staff engineers and certified contractors to offer fast and efficient support, cooperate closely on challenging jobs, and experience professional and personal maturity by being a member of a dynamic company culture of self motivation and freedom.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to upgrade to more recent firewall/VPN technology. Progent can also enable you to create and execute a comprehensive security strategy that can incorporate firewall and VPN devices and software, outsourced security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single resource for continuing technical support, maintenance, education, and security consulting.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower TCO of hardware and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced system availability, and easier manageability. Typical uses for virtual machines include hardware consolidation, low-cost platforms for line-of-business legacy applications based on obsolete operating systems, and affordable isolation of program development or evaluation environments from on-line systems.
Progent can show you how to plan and execute an efficient migration to Microsoft Dynamics GP so that you retain your data, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and following a sensible migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce solutions that work transparently with Dynamics GP.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent has few competitors. Small companies who utilize familiar independent consultants or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more robust, protected, and productive.
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving wireless uptime with rapid failover, and hardening security by detecting cyber threats and filtering traffic content according to user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller technology.
If your company is producing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of strategic know-how while avoiding the constant distraction of maintaining your company information system. Through the use of smart network monitoring and by providing remote and on-site assistance as your business needs it, Progent offers an affordable solution for maintaining an IT system that features excellent availability, protection, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person service and repair, network monitoring, and Contact Center services.
Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize local resources as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
If your office network mixes Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified environment that allows all your operating systems to run side by side for easy administration, transparent information exchange, high availability, enhanced performance, and tight protection. Progent's Solaris and Microsoft Windows coexistence support services include network architecture configuration and support, support for Windows services for UNIX, remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent’s Shared Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's roster of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution built around the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent’s Technical Response Center (TRC) provides affordable national extended hours online support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer extended hours phone support and remote direct computer connection to isolate and resolve network problems rapidly and affordably.
After Hours Catalyst Wireless Access Point Configuration
Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite integration and troubleshooting support to help you to design, configure, update, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific office design, construction, and expected network traffic.
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched ability for serving branch offices that need IT service with the flexibility associated with with small firms but which includes effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office located anywhere in California or any region served by Progent's engineers, Progent can offer a wide array of in-person and off-site IT consulting services and system architecture expertise.
Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a WLAN that delivers the coverage, performance, capacity, Quality of Service, security, and hand-off ability your company requires. Wireless site survey services from Progent include remote predictive modeling for designing a wireless network and onsite site survey services for confirming, optimizing, and debugging a functioning Wi-Fi LAN.
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry experience, in the trenches of network service, executing a broad variety of IT tasks for an extensive array of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This guarantees that you get not only world-class IT help, but also a consultant with field-tested approaches for using computer knowledge to fix real-world IT problems rapidly.