Progent offers affordable online access to a certified Oracle DBA expert or an Oracle software developer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also can provide consulting for Data Guard replication tools and Oracle Recovery Manager.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your current Windows 2000 Servers and can streamline network management, offer technical support and repair, and strengthen security. Progent can also help you create, justify, and implement a plan to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test programs to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Nexus series switches are designed to deliver the speed, expandability, availability, virtualization support, density, data protection and ease of management required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting services to help you to design an efficient switch architecture, build pilot environments to validate your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance assessments, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Nexus family of switches. Progent's consultants can also help your business to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
Progent's ProSight family of managed services are geared to offer businesses who maintain minimal in-house network administration and support staffs with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include predictable network maintenance costs, smart automation of common administrative tasks, ongoing absorption of the latest technology, graceful transition from legacy systems to current solutions, improved fit between computer technology with business goals, guidance from seasoned IT experts, and allowing management to concentrate on business rather than fast-evolving computer technology.
Les Kent has a 35-year track record of effective technology integration, business management, sales, and operations. He has shown a knack for creating sophisticated information technology solutions in his roles as as a system designer, software developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and major corporations.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent process for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, updates and patches and can produce reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and maintain a DR system powered by VMware SRM.
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your company utilize fault-tolerant clustered servers designed to provide 100% operation. Clustered Windows servers for high-availability systems include Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Cluster. By showing you how too plan high availability server clustering environments based on Windows Clustered Server 2003, Progentís Certified Windows consultants ensure that your non-stop server clusters are configured to optimize the competitive value of your computer network.
Progent can help you to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid solutions that seamlessly combine local and cloud-based resources.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these legacy devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to move up to the latest firewall products available from Cisco. Progent's Cisco technology experts can help your company design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
Progent's Microsoft-certified consultants offer online or in-person expertise to help businesses of all sizes to design, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional help for fixing particularly stubborn issues, or full project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent can deliver a wide array of economical online and onsite consulting services to help you to deploy, administer, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's certified TMG 2010 and ISA Server 2006 consultants can help you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business needs.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over 25 years of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes in order to get products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Progentís professionals provide expertise in a variety of disciplines relevant to mobile networking including network architecture, Activesync, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's certified experts can save your business time and money by using their wireless expertise to show you how to choose and integrate wireless access solutions that make sense for your company. Progent can also tune your IT architecture so that wireless appliances work better.
Progent's Microsoft-certified Intune consultants can assist you to understand the business value of adopting Microsoft Intune for administering your web-facing mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help your company to define policies, set up pilot environments to confirm the benefits of Microsoft Intune for your environment, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Progent's Cisco Meraki Wi-Fi access point consultants offer online and on-premises support to help businesses of any size to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or device.
Nagios and MRTG are powerful, Open Source monitoring tools that run with the Linux OS and can be used to analyze UNIX/Linux environments, Windows systems, or multi-OS systems in which Linux and MS Windows run side by side. Nagios lets system managers to monitor network services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the traffic in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring consultants can show you how to utilize both these tools to streamline and repair your network.
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting email systems for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers compliance, high availability, easy access for remote and wireless users, efficient management tools, and seamless integration with telephony. Progent provides expertise and support services for Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and MS Exchange 20000 Server. Progent can also help small or medium businesses to migrate to MS Exchange 2016 or Exchange 2013.
Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet applications while supporting enhanced efficiency by making these resources accessible to legitimate remote or mobile users. ISA Server helps protect corporate applications, services, and information across all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you design, deploy, configure, and maintain Internet Security and Acceleration Server on your network so your company benefits from a smart and affordable combination of security, convenience, and speed.
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer to provide strategic direction to help you select and maintain network solutions appropriate for your current needs and that can serve as a solid foundation for your growth. Progent's part-time Chief Information Officer services provide financial leverage to companies who want to maximize the impact of their IT expenditures but who are without the budget or hesitant to take on one more high-level manager to their head count. Since Progent is vendor-agnostic, with a large staff of engineers certified to support all major OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased advice as well as advanced technical support for developing information systems that fit the particular requirements of your organization.
Progent's Microsoft and Cisco authorized experts offer three service programs to help mid-size and large organizations create an efficient and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the various top level Help Desk software packages on the market and determine what products might be too expensive, lack key features, or align poorly with your organization's business goals. Progent also provides temporary staffing for organizations who need to reinforce their internal Help Desk staff for special tasks or to substitute for absent or incapacitated workers.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, uptime, mobile computing support, plus built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help businesses of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
The server cluster technology incorporated into the high-end versions of Windows Server 2008 is dramatically re-engineered to simplify the deployment, configuration, and maintenance of server clusters that offer greater levels of system dependability, protection, performance, and versatility. New or enhanced features include automated cluster verification, revamped setup and installation, unified cluster management, new cluster infrastructure for maximum availability, hardened security and quorum models, minimization of failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, plan and execute a deployment, train your network support staff to administer your failover clusters, deliver continuing consulting and support services, and produce and test a business continuity plan.
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed throughout multiple sites with thousands of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist you to determine the value of Ubiquitiís UniFi technology for your business and assist you to design, deploy, administer, and troubleshoot your UniFi solution.
Catalyst Wi-Fi Access Point Online Technical Support
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or local service firms who offer scant documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation transmitted by each consultant to every customer. The discipline of detailing and archiving service activity allows more effective support and eliminates a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of vital service information.
Catalyst 9117 Access Point Technical Support Services
Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings control, keeps track of network resources, protects against company data leakage, provides network health reporting, allows secure self service, and delivers a single control mechanism for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent offers the support of BlackBerry-premier experts who can help small companies to design, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry expert and reducing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry specialists offer in-depth backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient online service delivery model, offers small companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT network.
Progent is a leader in cost-effectively providing world-class network help to small companies. Progent's success in addressing the network support needs of the chronically underserviced small company market is the combined outcome of key technical and operational innovations that have eliminated a great deal of the conventional costs out of administering IT support, added unprecedented technical expertise into the support mechanism, and significantly streamlined the repair process.
Integration Services Catalyst Wi-Fi 6 AP Site Survey
Progent's pricing policy is to bill for remote service and in-person visits per minute. As a result, you are charged only for delivered services. Progent does not demand a higher rate for off-hours or priority service, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and requires no monthly commitment for support services delivered during regular working hours. Many support firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big invoices for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
Progent can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from an older edition of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and repair your current SCVMM 2012 environment to make sure you get the highest possible business value.
Progent offers a wide array of cost-effective services to help your company to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote help for single machines or notebooks or help your business to design and carry out a large-scale migration to new or updated OS platforms and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete a site move or merger designed to cause minimal disruption of your business.
Progent's remote connectivity and wireless synchronization specialists can help you to plan and deploy connectivity solutions for off-site desktops, laptops, and wireless handhelds so they integrate tightly with your IT network, allowing your business to improve the efficiency of your off-site workers.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting team can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progentís Disaster Recovery/Business Continuity consultants offer in-depth experience helping small organizations to reduce system downtime by offering affordable remote consulting for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and transparent system maintenance. Progentís business continuity experts can help you to plan and test an efficient business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery specialists can help you to design, implement, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Progent's certified Windows Server 2003 consultants can provide computer support and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and maintenance services include system planning, deployment, project management, on-premises and remote technical support and repair, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of IT security. Progent can implement cost-effective security systems that protect a small office from advanced threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support local, online, and mobile users accessing network resources spread over a mix of physical sites and various clouds.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of all sizes to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for fixing particularly stubborn issues, or full project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Cisco's Meraki MS family of access and aggregation switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist you to plan and deploy an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to ensure security, create and validate a disaster recovery plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking solution.
Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional background, in the trenches of IT service, performing a wide variety of technical tasks for a large array of businesses. Each Progent consultant shares a refined set of individual best practices that are incorporated into company-wide leading practices training that Progent instills in its consulting staff. This means that you get not just world-class IT skills, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world network problems quickly.
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, operates as the heart of Cisco's collaboration platform. Unified CM and Unified CM Express provide an advanced IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified network consultants can deliver effective and affordable remote and onsite expertise to assist businesses of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent's consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server.
Progent has more than 10 years of experience deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help your organization to design, configure, manage, and repair your Microsoft System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can assist your organization to migrate to the latest edition of System Center from an earlier release or from another IT management solution to provide the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a network-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs that you intend to retain plus the new 64-bit editions of applications you plan to install.
If your business does not require emergency remote help but you think you will require technical services with your information system in the near future, you can save time and expenses and guarantee that the appropriate IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email firstname.lastname@example.org.
Microsoft CRM helps mid-market businesses build profitable client interactions. Built-in Sales and Customer Service components enable employees to share data to help improve sales success and deliver steady, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support databases.
Progent's pricing model is to charge for phone support and on-site help per minute. As a result, you pay only for received support. Progent does not demand a more expensive rate for after-hours or urgent service, and within California or in areas where Progent offers on-site service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no startup fee and asks no retainer for services delivered during regular working hours. Many support organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you will not be tempted to allow minor problems to stay unaddressed.
Progent can assist you to design and execute an efficient migration from a Solaris-powered IT system to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and minimize business disruption by designing an effective transition plan that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing environment, transition planning and testing, MS Exchange migration expertise, information and application porting, and server and storage system migration and economization.