Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle the most problems.
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup activities and allows fast restoration of vital data, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.
Progent's certified database application developers can provide small and midsize businesses remote DBA and programming services for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include installation and configuration, application design and coding, management services, synchronization solutions, storage management, performance optimization, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Progent provides Windows 2003 Cluster Server support to help your business utilize high availability server clusters designed to deliver 24x7 operation. Windows cluster servers for zero-downtime systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t design high availability clustered server environments around Windows Server 2003 Cluster, Progent’s Certified Windows consultants make sure that your non-stop server clusters are configured to maximize the competitive advantage of your computer network.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's consultants have supported Dynamics GP and Great Plains software for almost 20 years and Progent has delivered system integration, software development, education, and debugging since the product's debut. Progent offers in-depth expertise for updating out of date Dynamics GP deployments. Progent can help you to plan, validate, and carry out an efficient upgrade from a an outdated release of GP to the newest version of Dynamics GP.
Progent’s Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or clients to access, organize, distribute and interact with relevant data, files, and applications and to communicate with one another. It enables quicker and better decisions, more effective sharing across groups and more economical business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information available inside and outside an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to find, download and apply.
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, enables secure self service, and offers a single control mechanism for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
System Center 2016 delivers important improvements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
If your organization does not require immediate remote help but expects to need technical services with your information system in the near future, you can save time and money and ensure that the right IT skill will be ready when you need it by contacting a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or email information@progent.com.
Progent applies no minimum charge and requires no monthly commitment for services delivered during normal working hours. Progent's small granularity eliminates large bills for quick fixes so you won't be tempted to allow minor problems to stay unaddressed.
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Progent offers advanced online consulting to help organizations connect their information networks with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid network models that utilize on-premises IT assets along with cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a central spot for your employees or clients to access, organize, share and interact with relevant data, documents, and software and to interact with other people. It allows faster and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible within and without a business network. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use.
For advanced project management assistance, Progent can provide access to senior information technology professionals with decades of experience in technology management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise clients follow best practices to make sure major projects are successfully completed on time and within budget.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of cutting-edge high-end programs that can give your business a critical competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent provides nationwide online technical support and consulting services for companies that operate Solaris networks or whose IT systems feature a combination of Solaris and Microsoft products. Remote network consulting offers maximum leverage for your information technology dollar by protecting user productivity and limiting the hours charged for network analysis and repair. Sophisticated online access utilities and experienced technicians and consultants allow Progent to handle most IT issues without wasting time and money by traveling to your site. In most of situations your network issues can be dealt with over the phone or through a mix of phone help and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security specialists to assist with the most challenging system issues.
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate efficiently from a prior version of System Center, or debug your System Center environment.
Progent's Cisco-certified CCIE consultants can assist you to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate efficiently from outdated switches to modern devices.
Progent offers expert remote consulting services to help businesses connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that combine local resources along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Microsoft Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a revamped structure. These improvements affect vital IT areas including manageability, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Exchange 2013.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain all the advantages of adding intelligent services into their IT infrastructures. Cisco's switch product line allows you to deploy capabilities that make your network infrastructure sufficiently robust to accommodate real-time requirements, scalable to facilitate growth, secure enough to protect confidential data, and capable of differentiating and controlling traffic flows to optimize system performance. Progent's CCIE certified engineers can help you select and integrate Cisco Catalyst switches that make sense for your business. In addition, Progent's certified security specialists can help you create a comprehensive protection policy and set up Catalyst switches so they powerfully enforce your security strategy. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Lakeland-Plant City Consultant Firewall CISSP Protect
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Small to middle size companies can now enjoy all the advantages of Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT service packages, small and midsize businesses can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small business information systems enterprise-class availability, security, and productivity.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Configuration
Email Guard from Postini offers continually updated spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a standard Postini license, you can still get access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard anti-spam and antivirus service offering. Progent’s certified email protection consultants can show you how to create an email protection plan that features antispam and anti-virus products and policies.
Email Guard from Postini provides continually updated spam and virus filtering, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Management services through Progent’s E-Mail Guard anti-spam and anti-virus service offering. Progent’s certified e-mail security professionals can show you how to create an email defense strategy that incorporates antispam and virus defense services and policies.
Progent's Microsoft-certified consultants can show you how to rationalize the business case for implementing SharePoint Server 2007, consult with you on the most appropriate version of Microsoft SharePoint Server for your circumstances, provide setup and integration expertise, help you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your standard and custom application software to operate with SharePoint Portal Server 2007, develop a comprehensive security strategy that includes portal solutions, and provide troubleshooting and Help Desk services.
Progent's management team consists of seasoned veterans with years of experience delivering computer consulting services, troubleshooting, and long-term information system planning to businesses ranging from startups to global enterprises. Great support calls for great people, and Progent stands out by having put together a management staff able to provide customers with the best service value available anywhere.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore functions for Microsoft networks. SCDPM 2016 offers application-sensitive backup for key platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, implement, manage, and repair an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide comprehensive project management support to make sure you finish your SCDPM 2016 deployment on schedule and within your budget.
Progent's CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
After Hours Catalyst Wi-Fi 6 AP Security Online Technical Support
Microsoft SQL Server 2016 introduces significant improvements in speed, scale, security, availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent offers a wide range of affordable consulting and support services to assist your company to deploy, integrate, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online technical support for individual computers or laptops or work with you to plan and carry out a large-scale migration to new or updated OS software and applications. Progent can also provide consultants and technicians to assist your company to prepare for and implement a site move or consolidation designed to cause the least possible interruption to your business.
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite assessment and migration services for Windows 10 available from Progent's experts include ROI estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration Call Center support services.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Progent's remote connectivity and smartphone synchronization experts can help you to plan and deploy connectivity solutions for remote desktops, notebooks, and wireless handhelds so they work tightly with your IT network, allowing you to improve the productivity of your remote workers.
Cisco Certified Expert Catalyst Wi-Fi 6 AP Management Support and Integration
Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that supports your information security requirements without limiting your productivity.
Progent offers onsite training customized for people who wish to expand their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac application software.
Windows Server 2008 R2 features outstanding levels of performance, security, availability, scalability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's network experts can deliver affordable online consulting, troubleshooting, and education services to assist your company to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial business value to your network.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's work environment will make you a better consulting professional by enhancing your information technology knowledge and increasing the loyalty of your customers. Progent delivers this promise by recruiting the top consulting experts for you to work with, providing a state-of-the-art network and communications infrastructure, running custom software tools to deliver the maximum quality of service, and by streamlining our business models for finding and maintaining clients.