Additional Topics of Interest

After Hours Microsoft Office System System Consulting
Emergency Network Installation Microsoft Office System

Progentís computer outsourcing support offerings for small companies feature designing Server 2003, .NET, and BackOffice systems, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person repair, resolving chronic IT issues, and producing a comprehensive security plan. Progent can show you how to maximize system reliability and performance with fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can help with requirements assessment, product identification, BOM production, vendor qualification, purchasing logistics, and full documentation. Progentís computer outsourcing service also includes education for office productivity products such as Microsoft Office.

Network Support Help Desk Online Technical Support
Network Support Help Desk IT Consultant

The Help Desk service model used by Progent's Technical Response Center gives small companies an effective option to dependence on freelance consultants by offering broad expertise shared by multiple engineering teams, optional round-the-clock availability of emergency assistance, fast escalation to world-class engineers for solving even the most intractable problems, support consistency and reliability, prompt follow-up enforced by veteran IT service administrators, a choice of easy-to-use ways for initiating service jobs, plus a high level of process visibility made possible by ticket updates and available through a web-based portal.

Private Cloud Integration Consult
Private Cloud Hosting Services Professional

Progentís private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restore. You can use Progentís private cloud to eliminate large investments in the purchase, upkeep, and operation of network equipment and facilities while achieving the highest levels of system availability and security.

24x7 MCSE Expert Certified Exchange Server 2007 Professionals
Exchange 2007 Server Consulting Services

Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.

Troubleshooting Windows 7 Wireless
Windows 7 Training Technical Support Services

Progent's certified consultants offers remote and on-premises consulting expertise to assist your company to manage, maintain, and repair computers powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, online connectivity, smartphone and tablet management, Wi-Fi configuration, and 24x7 system monitoring and alerts.

24-Hour SMS Server 2003 Upgrade Remote Consulting
Microsoft Expert Systems Management Server 2003 IT Consulting

Progentís Microsoft certified experts offer small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important software quickly and reliably to appropriate workers, reduce product costs and stay compliant by understanding patterns of usage, improve Windows security by improving your awareness of vulnerability and by installing critical updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative capabilities built into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including software and appliance inventory.

Remote Double-Take Replication Integration Services
Double-Take Software Backup Technology Consulting

DoubleTake/Carbonite Software offers a selection of products designed to provide small businesses a range of affordable alternatives for backing up and restoring vital applications including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progentís disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT networks to create an advanced level of availability and business continuity capability at a budget-friendly price.

Development Company Microsoft Azure IPsec configuration
Microsoft Azure Backup Contract Development

Progent can assist small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you avoid the common errors small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.

Virtual Service Desk Integration Services
Shared Computer Support Help Desk Remote Support

Progent's Network Contact Center Outsourcing Services for desktop technical support are designed specifically for small organizations who need immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Selection and Integration.