Progent offers high availability load balancing consulting covering network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, create pilot systems and rollout strategies, integrate Windows Server 2008 with your IT environment and workload, train your IT personnel how to run enhanced administration utilities, and provide continuing consulting and support via affordable alternatives including Help Desk Call Center service and online technical assistance.
Progent can assist your organization to utilize Cisco's networking products to create a robust basis for your local, cloud-centric, or hybrid data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, reliability, and recoverability.
The CISA credential is a globally recognized achievement that signifies mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an extensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to assist businesses in the areas of IS audit process, information technology governance, network assets and infrastructure lifecycle, IT service delivery, protection of information assets, and disaster recovery planning.
NetDocuments (NetDocs) is a cloud-based document management system designed for legal workflows. Progent offers remote access to NetDocuments consultants who can help legal departments and law firms to plan, configure, manage, optimize, or debug a document management system solution based on NetDocs.
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by detecting threats and filtering network traffic based on user type and location. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
Progent believes that a well architected and executed network can be a vital piece for enabling any company's success, and Progent applies this credo in our corporate network environment. We have created a non-stop virtual office infrastructure that enables Progent's in-house engineers and certified contractors to offer rapid and effective service, collaborate easily on sophisticated projects, and gain from career and private growth from being part of a dynamic business ethos of personal drive and independence.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including secure multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to deploy and maintain virtual servers to reduce IT expenses and improve productivity.
Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support services to assist your company to maintain and repair your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Microsoft certified experts provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Dynamics GP line, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented approach you can license only the functions you currently require, with the ability to add clients and enlarge functionality in the future. Progent's Dynamics GP/Great Plains Software consulting experts can show you how to install, customize and manage Dynamics GP 2010 as well as older versions of Dynamics GP.
Progent can provide the expertise of certified engineers and seasoned software developers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and certified data security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of critical assets.
Progent offers cost-effective remote consulting to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.
Progent's Cisco-Certified network management engineers can show you how to run Cisco's management utilities along with a selection of powerful third-party applications to build a complete network management solution in order to keep your environment operating smoothly, fully utilize expensive resources, guard your data, recover rapidly from device breakdown or malicious attacks, and enable you to expand or reassign network resources sensibly and affordably as your company grows.
Progent's Juniper-certified network engineer can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable you to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage environments that include a mix of Juniper's software platforms.
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical data.
Progent is a pioneer in cost-effectively providing world-class IT support to small companies. Progent's success in addressing the network support requirements of the historically underserved small company sector is the cumulative outcome of major technical and process breakthroughs that have removed much of the conventional costs out of managing IT service, injected unprecedented professional skill into the support mechanism, and significantly streamlined the solution cycle.
Progent's Cisco-Premier network consultants can help you to run Cisco's network management utilities along with a variety of powerful third-party products to build a complete network management solution in order to keep your network operating smoothly, fully utilize expensive resources, guard your data, revive rapidly from device breakdown or malicious assaults, and enable you to add or reassign network resources intelligently and economically as your company grows.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior machine learning tools by SentinelOne to defend endpoint devices and servers and VMs against recognized as well as new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting group to provide small companies with a complete IT outsourcing solution that improves network availability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its software platforms and key application servers hosted in a secure and fault tolerant data center on a fast, high-availability virtual server set up and supported by Progent's network service professionals.
If your office network mixes UNIX, Linux or Solaris platforms with Windows, Progent can show you how to integrate your servers into a unified network that permits all your OS platforms to run side by side for simple management, seamless dataflow, high availability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support services feature IT infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and administration, online network support and repair, on-site technical support, and Help Desk outsourcing.
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Citrix-certified consultants can help your business to design, implement, administer, and support a virtual Windows application delivery system built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's datacenter support consultants can help you to administer and maintain an off-site datacenter that features high availability, enhanced protection, and rapid recovery.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized management and world-class protection for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent is among the most experienced IT support companies for integrating email solutions powered by Exchange 2000. Progent specializes in helping small businesses get the full benefits of Exchange 2000 under common situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.
Progent's experienced ransomware recovery experts can assist your business to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
In conducting consulting projects for enterprise customers, Progent uses a structured methodology based on specified milestones in order to meet financial, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design adjustments, and expert deployment. All facets are recorded to provide a detailed description of IT services performed and to assist in downstream network maintenance.
Progent's Help Desk management and co-management services help organizations to save money, increase productivity, and adapt immediately to fast-changing economic conditions.
Progent can assist companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and make sure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, configure, manage and troubleshoot VMware vSphere-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid systems. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.
Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional background, at the front lines of network support, performing a broad variety of technical tasks for an extensive mix of customers. Each Progent consultant shares a proven set of individual best practices which are combined into shared leading practices training that Progent teaches its support team. This ensures that you get not only world-class IT capability, but also a consultant with proven approaches for using computer knowledge to repair actual IT problems rapidly.
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to suit your particular business needs. Progent's Microsoft consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, corporate-wide information sharing plus integration with CRM products.
Progent offers IT services for mid-size companies with 100 to 250 system clients. The medium size business or office has traditionally been an underserved part of the market for network support expertise. The cost structures and service access practices of large third-party service organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT system whose complexity and capability are often similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual office technology and proactive network monitoring, dramatically lowers the IT support costs of a small-medium business while offering the small organization with enterprise-level support from certified, world-class experts with background in a wide array of small business network solutions. If your mid-sized company or small business is looking for levels of IT support needed for a medium size organization without paying big-company prices, you need Progent.
Progent's Microsoft-Certified SQL engineers offer a range of services to assist small businesses to plan, install, manage, and troubleshoot SQL Server 2008 solutions in order to gain the maximum strategic advantage from Microsoft's state-of-the-art information management technology. Also, Progent offers help with network infrastructure, company-wide protection, and custom software development to increase the business benefit of your IT investment.
Progent can provide enterprise customers the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's entire line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on best practices.
Progent's certified cybersecurity experts can run NodeZero-powered threat assessments to verify your security defense systems and policies are properly configured and effective.
If you are producing UNIX or Linux applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive IT outsourcing that frees you to focus on your area of strategic expertise without the constant distraction of maintaining your company information system. By using smart network monitoring and by delivering online and in-person support when your business needs it, Progent represents an economical way for managing an IT system that features high availability, protection, and efficiency. Progent's developer assistance offerings include full-service network support outsourcing, virtual infrastructure, remote and in-person support and repair, network monitoring services, and Help Desk Call Center services.
Colocation data centers allow companies to share world-class data centers for housing network equipment that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation strategy including selecting and moving to a colocation site, designing system architecture, defining hardware, on-site and on-line troubleshooting, establishing remote network administration, and training your support staff.
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware.
Progent applies no service activation fee and asks no monthly commitment for services provided during regular business hours. Progent's small granularity eliminates big bills for quick solutions so you won't be tempted to permit simple problems to stay unaddressed.
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Progent's Microsoft-certified professionals average over 10 years of experience delivering unified communications support for customers that range from small businesses to global corporations. Progent offers affordable consulting for all editions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email environments, and facilitate off-site and mobile email access. Progent's Microsoft Exchange support services can assist you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 clients using Outlook and can help you configure Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its modular approach you are able to license only the capability you currently need, with the ability to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains consulting experts can show you how to install, customize and manage the current release of Microsoft Dynamics GP or upgrade smoothly from an older version.
Progent applies no startup fee and asks no retainer for support services delivered during regular working hours. Progent's one-minute granularity avoids large bills for fast solutions so you won't be forced to permit less critical problems to fester.
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Progent's Apple Mac support consultants can help you with a wide range of network foundation areas including network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and fast wireless connectivity. For company networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of planning, integrating, and maintaining a system infrastructure that is robust, safe, efficient and supportive of your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for supporting branch offices that need IT service with the flexibility common to with small firms but which includes professional communications, thorough documentation, and compliance with corporate IT standards. If your enterprise has a remote office located anywhere in California or any region served by Progent's consultants, Progent can provide a broad array of in-person and on-line network support services and system architecture expertise.
24x7x365 CCNP Certified On-site Support Catalyst 9100 Series AP Management
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent include Return on Investment analysis, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, telecommuter access, security and compliance, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and ongoing technical help.
Progent's Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote support services to help you to design, develop, test, install, administer, and troubleshoot business applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to migrate your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between various versions of Office Excel. Progent offers on-demand help to clients who need a quick fix to a stubborn issue related to Excel and Progent can also provide full project management support for migrating or developing mission-critical application software built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the needs of individual users or teams.
Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's certified Windows Server 2022 consultants can assist your company to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises network model or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's Technical Response Center provides national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone support and online direct network access to troubleshoot and repair network problems rapidly and economically. The breadth of IT expertise available from Progent's staff of country-wide service engineers makes it possible to escalate even the toughest problems to competent experts as required.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to design, configure, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support, staff, develop an enterprise-wide security plan, streamline network administration, assist with creating applications, and generate and test a DR/BC plan.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and debug a Wi-Fi LAN optimized for your environment, providing your business a WLAN that delivers the reception, performance, density, Quality of Service, security, and roaming capability your business requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite site survey services for validating, optimizing, and debugging an operational Wi-Fi LAN.
Progent's Cisco-Certified technology consultants offer professional PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and secure connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of protection, speed and reliability for information environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent's Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's data protection experts can assist you to create, implement and manage a backupup/restore plan built around MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by user mistakes, system glitches, malicious insiders, and malware attacks such as ransomware.
Progent's IT outsourcing services offer affordable network support for small organizations. Whether it includes planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or building an on-line business solution, outsourcing your network technical services can contain costs and eliminate risks, permitting network service budgets to increase in a more moderate and controlled fashion than is possible by building up a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust network architecture for your vital applications based on Windows.
Progent practices information transfer from Progent's support experts to clients. By teaching clients to deal with problems that are within their scope, Progent can concentrate on providing high-value skills where Progent faces little competition. Medium-size companies who utilize familiar independent consultants or who maintain in-house support personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent can help you to evaluate the many subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid solutions that transparently integrate local and cloud-based products and services.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's productive atmosphere will allow you to become a better consultant by enhancing your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the best consulting talent for you to operate with, providing a state-of-the-art system infrastructure, using proprietary application utilities to enable the highest quality of service, and by optimizing our operational structures for finding and keeping customers.
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent can assist small and mid-size businesses to configure collaborative platforms to allow their telecommuters to engage in positive teamwork with colleagues and other stakeholders.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks.