Progent's Cisco Jabber consultants offer online or on-premises support to help businesses of any size to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, such as printers and scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Progent's Microsoft and Cisco certified computer engineers can provide expert support for a wide array of technologies and can deliver that expertise online nationwide or in person in select cities across the United States and anywhere in . Progent offers online support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE network specialists for complex network problems, as well as the the assistance of CISA and CISSP-qualified security engineers to handle complex security planning and troubleshooting. Progent has delivered online network support to businesses in all 50 states in the U.S.
Progent's wireless site survey and predictive modeling make it easy to design, deploy and debug a Wi-Fi network customized for your facilities, providing you a wireless solution that has the coverage, performance, density, QoS, security, and hand-off capability your business requires. Wi-Fi survey services from Progent include online predictive modeling for planning a Wi-Fi network and onsite site survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Progent's Citrix-certified engineers can assist you to understand the strategic advantages of XenServer and other Citrix platforms, and can help you to plan, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology environment and show you how to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.
Progent's experienced ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock.
Progent's Microsoft certified experts provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a financial and ERP solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP offers a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented design you can purchase only the functions you currently require, with the ability to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains consulting experts can help you deploy, customize and manage the current version of Dynamics GP or migrate efficiently from an older edition.
Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology including Cisco Content Engine. High availability load balancing providers for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Progent can assist your organization to utilize Cisco's networking products to build a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, uptime, and disaster recovery.
Progent's Experts Team provides support in important technologies such as Apple OS networking and programs; Support for Linux-based, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized application help; Chief Information Officer, business analyst, and project management services; Special program development and integration; Web site, electronic business, EDI, and customer portal development and integration; DBM management and performance consulting; Management intelligence expertise; and Telecom architecture support.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent has two decades of background helping small and medium-size businesses to plan, implement, optimize, manage, and troubleshoot IT networks that support telecommuters.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device management platform or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients without adequate in-house resources to configure effective test environments, the lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.
Progent's certified SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your corporate processes.
Server proliferation puts pressure on IT budgets and management resources. Server reduction through a virtual architecture offers lower TCO of hardware and quicker ROI, more leveraged use of servers, streamlined operations, enhanced system uptime, and easier manageability. Common usage scenarios for virtual servers include hardware consolidation, low-cost platforms for mission-critical legacy applications based on outdated operating systems, and inexpensive isolation of software development or pilot testing systems from on-line systems.
Progent's Microsoft Certified engineers offer expert support for major deployments of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange Server 2007 installations or upgrades and can supply onsite personnel to assist large companies with deployments of Microsoft Exchange in the or any region covered by Progent's engineers.
Progent is structured to provide comprehensive online support for all technical areas associated with today's small company information systems and allows you to outsource an array of strategic, on-demand support services such as a part-time Chief Information Officer to offer advanced IT design and negotiating skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus filtering as a managed service, best-practices project management for major projects like site moves oroperating system upgrades, Cisco-certified experts for designing high-performance and robust infrastructure, certified security specialists to ensure information safety and compliance, disaster recovery specialists to create business continuity strategies, and software developers to create, enhance, or repair business application programs.
Progent provides customers access to consultants who have earned some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to know that their computer support consultants have formal testing as well as extensive practical backgrounds so that Progent's clients can engage Progent's support with trust. In many cases, vendor credentials such as the CCIE brings privileges for significantly superior vendor support than is offered to non-certified service providers, enabling Progent to deliver customers a better class of computer support. In other cases, major certifications such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory requirements by using the assistance of accredited IT experts.
If you are an information technology consultant with system support experience, teaming with Progent and helping Progent's clients will enhance your abilities through collaboration with our team of mutually supportive, world-class consulting experts. Progent's concentration on offering network expertise and technical support to small and midsize businesses will give you the chance to consult closely with decision makers and add significantly to the success of dynamic organizations. Also, Our virtual office network provides state-of-the-art tools for remote service and wireless access to allow you to deliver fast solutions when you take on mission-critical issues.
Progent's Juniper-certified network engineer can help your company to plan and implement Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a combination of Juniper's OS platforms.
Progent is organized provide comprehensive online consulting for all technologies associated with today's small company IT networks and offers an array of strategic, on-demand support services such as a part-time CIO to provide senior-level planning and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major projects such as office relocations orOS upgrades, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, certified security engineers to ensure information safety and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or troubleshoot business application programs.
Progent provides three basic types of Call Center services : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals gives your customers convenient access to a dependable technical group with years of experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Helpdesk a positive image as a solid contributor to company productivity. Progent's goal is to resolve rather than simply record problems.
This page contains the latest information on security threats, patches, and best practices. Call or email Progent if you need assistance securing your network against the latest IT security threats.
Progent applies no minimum charge and requires no retainer for services delivered during normal working hours. Progent's small granularity avoids big bills for quick fixes so you won't be tempted to permit less critical problems to fester.
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The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's ability to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you directly to collect information about your current security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup/recovery environment that minimizes your vulnerability to a ransomware attack and aligns with your business requirements.
Catalyst Wi-Fi Access Point Remote Technical Support
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's National Support Center offers nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support engineers offer telephone support and online direct network access to isolate and resolve network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to competent specialists as needed.
Progent's fault tolerant network consultants provide reliability support, disaster recovery planning, system load balancing, 24x7 interoffice access, non-stop Internet connection design, 24x7 data center consulting, and other non-stop networking support to show your small business create a 24x7 environment for line-of-business applications. Progent has the background to design economical, fault-tolerant networks by deploying the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a completely mirrored Internet connection and intelligent network load balancing.
CCDP Certified Catalyst 9163E Access Point Troubleshooting
This page contains the latest updates on cybersecurity threats, fixes, and leading practices. Call or email Progent if your organization needs assistance securing your network against the latest cybersecurity threats.
Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements affect vital areas including manageability, availability, security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange Server 2013.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Network Consulting
For smaller businesses, computer security and compliance can be too complicated to master but too risky to overlook. The largest biggest institutions have been hacked, and the top cloud service providers have occasionally been taken down. It seems like there's no place to hide. Progent has made it economical for small and midsize businesses to carry out vital security projects effectively by offering the advantage of billed time to the closest minute without any minimum billing for online help. This means you have access to a seasoned information consultant to provide precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine whether to adopt the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls following leading practices.
Progent's ProSight Virtual hosting services offer small businesses a range of benefits including reduced capital costs, savings on operational expense, improved executive focus, world-class protection, enhanced availability, and regulatory compliance.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Progent's Cisco-Certified network experts offer experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent's Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security ecosystem that spans your data center and cloud-based assets and protects all users at any location with any endpoint device.
Computer Consulting Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point
System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for critical applications by providing unified, cross-platform tracking of IT resources installed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite support to help organizations of all sizes to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Cisco EWC for Catalyst 9100 AP Technology Consulting
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange Server 2003 include planning, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.
Even if your company has a small computer services group and a modest IT budget, your information system can still have the same high reliability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT consultants, the latest system management products for proactive monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital network applications and servers operating.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support services to help businesses of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their location or computing device.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's proven ransomware recovery consultants can help your business to restore a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to build or enhance .NET apps quickly and at low cost.
Progent's Microsoft-certified experts offer small and medium sized companies computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, share and interact with relevant information, documents, and applications and to interact with one another. It enables faster and better decisions, more efficient sharing across groups and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they've developed in a way that makes data convenient to locate, download and re-use.