Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Progent's Cisco CCIE-certified SIP integration consultants can help you to design, integrate, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or on-premises support to assist you to move smoothly to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller technology.
Progent offers nationwide urgent phone support and troubleshooting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft technology. Remote IT help provides optimum leverage for your information technology budget by protecting user productivity and limiting the time charged for computer repair services. Sophisticated remote access tools and experienced technicians and engineers allow Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of situations your network problems can be remediated over the phone or through a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security professionals to help with the most challenging network problems.
Mid-sized companies can get all the benefits of Microsoft System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting experts. With Progent's affordably priced network service packages, medium-size businesses can select a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer mid-size company information systems world-class availability, protection and performance.
Progent’s wireless consultants can help small organizations plan, select, evaluate, deploy and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of protection that matches or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you select and deploy the wireless link solutions that match your business requirements.
Progent's Microsoft-certified network experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast payback by improving your productivity, lowering the cost of equipment and service, streamlining administration, and integrating your key communications technologies.
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to address system issues before they becomes critical enough to impact network availability. Thanks to MOM, Progent can resolve incipient problems before clients suspect that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class service continuity, security and performance.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that meets your information security needs without restricting your productivity.
Progent is a pioneer in affordably delivering enterprise-class network support to small businesses. Progent's success in addressing the IT support requirements of the chronically underserviced small business market is the cumulative outcome of key technical and process innovations that have removed much of the conventional costs out of managing network service, added unprecedented technical skill into the IT service system, and dramatically accelerated the repair process.
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, implement, optimize, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate other collaboration systems like Cisco Video Interop Server. Progent's certified data security experts can help you design and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional PSTN voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines management via integration with Windows AD. Lync can also cut expenses by doing away with VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications experts offer remote and onsite support to help you to maintain and repair your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Progent's Microsoft-certified relational database developers can provide businesses of any size online DBA and programming services for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include software installation and integration, application architecture and coding, management support, replication and synchronization strategies, capacity planning, performance tuning, data migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and build protection into your corporate operations.
Nagios and MRTG are useful, Open Source monitoring tools that run under Linux and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-platform situations where Linux and Windows run side by side. Nagios allows network support engineers to monitor network services such as SMTP, HTTP, FTP, and NNTP. MRTG allows you to track the traffic in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's system integration engineers can show you how to use both these programs to tune and repair your system.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's network management tools alongside a variety of specialized third-party applications to create a complete network management strategy to keep your network operating smoothly, fully utilize limited resources, protect your data, recover rapidly from device failure or deliberate assaults, and enable you to expand or repurpose network resources intelligently and economically as your business grows.
Progent offers cost-effective remote consulting to help your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, secure and efficient network infrastructure that is best suited to your computing model. Progent also offers remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your IT network.
Progent can assist your business to plan and execute a smooth migration from a UNIX-powered IT system to a network powered by Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you preserve your information and reduce productivity disruption by developing an effective migration plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, transition strategy and validation, MS Exchange migration services, data and application software transition, and server and mass storage transition and economization.
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and rollout plans, integrate Windows Server 2008 with your IT infrastructure and applications, educate your IT personnel how to use enhanced administration utilities, and deliver continuing consulting and tech support via affordable alternatives including Contact Center service and remote technical assistance.
Progent's Check Point experts can show you how to select and configure Check Point Software Firewall software and appliances powered by Check Point Software's technology to offer an economical and efficient security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and offer a central source for on-going technical support, maintenance, training, and design expertise.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) calling. Lync 2010 can enhance the capability of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support services to assist you to maintain and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business migration.
Progent's Cisco-certified SIP integration consultants can assist your business to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable online or on-premises support to assist companies to migrate efficiently to a modern unified communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Progent’s computer outsourcing services for small businesses include planning Windows XP, .NET Server, and Microsoft BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing chronic integration issues, and creating a comprehensive security plan. Progent can show you how to enhance system availability and performance with fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also offers project management help for large-scale upgrades and can help with requirements assessment, resource identification, BOM production, vendor selection, procurement logistics, and complete documentation. Progent’s IT outsourcing help also includes education for office productivity packages such as Microsoft Office XP.
Progent’s expert software programmers, database designers, and project management consultants can help large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients plug expertise gaps by providing relational database architects and programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with additional applications like SQL Server and Excel to create data-intensive intranets and web portals. Progent also offers expertise with multiple web development tools and can help clients to build, enhance, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
Progent's Solaris platform support services provide small businesses and software developers support for managing and maintaining Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience offers you a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by reducing the effect of RF congestion, enhancing wireless availability with fast failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Microsoft consultants can provide advanced expertise in implementing, managing and debugging all versions of Project Server and can provide a broad range of affordable remote consulting services following proven best practices to help businesses of any size to get all the advantages of this powerful platform. Consulting support offered by Progent include system design, installation and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and customized webinar training.
Progent offers national remote technical support and troubleshooting services for companies who run Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a range of services such as desktop support, migration to the most recent version of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and Apple iPad support, or moving to Apple's iCloud services. Online network consulting provides optimum return for your information technology budget by extending user efficiency and shortening the time charged for computer repair services. Sophisticated online access utilities and experienced service specialists and engineers combine to enable Progent to solve most network issues without wasting time and money by going to your site. In the vast majority of cases your IT issues can be remediated by telephone or through a mix of telephone support and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the most difficult network issues.
Catalyst 9130AX Access Point Technology Consulting
Progent’s Shared Help Desk service allows your business to split the load for Help Desk support transparently between your in-house IT team and Progent's pool of veteran desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management, team, create a corporate-wide security plan, streamline IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent offers support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can deliver a wide array of low-cost remote and on-premises consulting services to help you to deploy, administer, and debug desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast development of cutting-edge high-end applications that can give your business a significant competitive edge. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
Progent's Mac experts can promote the creative facets of Mac environments by providing help services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Progent can help your business to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly combine local and cloud-based resources.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Wi-Fi VoIP phone configuration consultants can provide remote and onsite support to help you build and manage a Cisco Wi-Fi IP phone solution by delivering services that range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
The Progent Test and Training Lab located at the QTS Colocation Center is available for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers without adequate internal resources to assemble effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT projects on schedule.
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft Premier IT support experts. With Progent's affordably priced IT support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks enterprise-class availability, protection, and productivity.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent maintains a group of IT experts located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning consultants. Progent can also assist your business to plan and carry out a move to the Flexential data center by providing services such as designing system configuration, recommending hardware components, system configuration and validation, debugging, setting up remote network management, and training your network support team.
Award Winning Catalyst 802.11ax AP Consulting Services
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP tool based, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you can license only the capability you currently require, with the option to expand users and increase functionality when necessary. Progent’s Dynamics GP/Great Plains support engineers can show you how to install, configure and administer the current version of Dynamics GP or migrate efficiently from an earlier release.
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your productivity, lowering the expense of equipment and support, simplifying management, and integrating your vital communications technologies.
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Cisco's security and remote access technology for small to mid-size businesses offer a complete array of manageable protection products to help you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your corporate goals.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.