Wireless Consulting Services
Design, Management and Troubleshooting Consulting for Wi-Fi Networks
Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E 802.11ax APs
Additional Topics of Interest
Remote Microsoft Exchange IT Consulting
Exchange Server 2007 Online Technical Support
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
Nagios On-site Technical Support
Linux Network Monitoring Online Consulting
Nagios and MRTG are useful, free monitoring utilities that operate with Linux and can be deployed to monitor UNIX environments, Microsoft Windows networks, or mixed-OS situations in which the Linux OS and MS Windows coexist. Nagios lets system managers to track system services including SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's network integration consultants can help you use both these tools to streamline and troubleshoot your network.
Application Delivery Consultants
XenApp Virtual Windows Applications Computer Consulting
Progent's Citrix consultants can help you to plan, deploy, manage, and support a virtualized application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and support a remote datacenter that offers high uptime, enhanced protection, and fast recovery.
Remote Consulting Windows 2012 Clustering
Consulting Services Windows 2012 R2 Cluster Shared Volumes
Progent's certified failover clustering consultants can help companies of all sizes to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and show you how to centralize the management of failover clusters.
MRTG for Linux Engineers
Support Services Nagios
Network monitoring commonly involves tracking a system's resource usage to help identify data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be deployed to observe mixed-platform networks where UNIX and Windows operate together. Progent's system integration consultants can help you take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting services provide small companies and developers assistance with administering and servicing UNIX and Linux systems that work with Windows-based technology.
Best Practices Software Support
Computer Support Company Problem Escalation Through Teamwork
Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world professional background, at the forefront of network support, executing a wide variety of IT tasks for a large mix of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert IT capability, but also a consultant with proven methods for using technical knowledge to resolve real-world IT problems rapidly.
Amazon Marketplace Web Service programming Programmer
CCIE Expert Certified Amazon MWS programming Contract Programmer
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Consulting Voice Over IP
Cisco IP Video phones Online Troubleshooting
Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Configuration Service Reports
Services Documentation Onsite Technical Support
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports transmitted by every staff member to each customer. The practice of documenting and organizing service records results in more efficient support and avoids a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Check Point Newxt Ceneration Firewalls Compliance Auditor
Check Point UTM-1 Edge Firewall Network Install
Progent's Check Point firewall experts can help you plan, deploy, and manage firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's subscription-based security services. Progent can also help you support older Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Top Quality Engineer VPN
Cisco Virtual Private Network On-site Technical Support
Cisco's network security and remote connection products for small businesses represent a complete line of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit most closely with your company objectives.
Communications device patch management Specialists
Consultant Services Google Android patch management
Progent's support services for software/firmware update management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like scanners, network appliances like switches and Wi-Fi access points, and IoT devices such as sensors and robotics.
Consulting Citrix StorageLink
Consulting Services Citrix for Hyper-V
Progent's Citrix experts can assist your organization to assess the potential business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to improve the performance, uptime, flexibility, and recoverability of your virtualized environment while reducing the cost of resources and operations and streamlining administrative processes.
An index of content::
9800-L wireless controller Network Consultants
9800 Series wireless controller Technology Consulting Services
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller technology.
Microsoft Exchange 2016 Upgrade Online Troubleshooting
24 Hour Exchange Server 2016 Migration Support Services
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
SCCM 2012 Device Management Integration Services
Outsourcing System Center 2012 Configuration Manager
Progent can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older change management platform or assist you to modify your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Remote Microsoft Certified Local Government Exchange Specialist
County Government Exchange Professionals
Progent has extensive experience delivering a broad range of online network consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in delivering advanced remote IT consulting and has delivered network solutions to organizations in all 50 states. Online support eliminates travel expenses and resolves issues more quickly than on-premises support.
Cisco Router Configure
Cisco CCIE Remote System Support
Progent's Cisco certified networking experts have extensive experience helping ISPs to design, implement, administer, tune, and debug fault-tolerant, extensible connectivity solutions suitable for public networks.
Microsoft Certified Partner SMS Server Migration Technology Consulting
Microsoft SMS Server On-site Technical Support
Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the net operational expense of managing and deploying software by making it easier to install system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects involving processes that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and smart portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, processes and IT products to keep your IT computer system safe.
System Center 2016 Cloud Integration Network Engineer
Remote Consulting SCOM 2016
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced network support programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and performance.
24 Hour Security Group Cybersecurity Pen Testing
Stealth Penetration Testing Security Consultancy
Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security professionals can perform thorough intrusion tests without the awareness of your organization's in-house network support staff. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion detection alerts and event history analysis are correctly configured and actively observed.
Support Services Anti-Virus
Postini Support and Integration
E-Mail Guard by Postini provides constantly updated spam and virus filtering, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and virus protection aggregation offering. Progent's expert email protection professionals can show you how to develop an email security strategy that incorporates spam filtering and antivirus products and policies.
Consult Oracle Database Resource Manage
Oracle Enterprise Manager Consultants
Progent offers fast and affordable online access to a certified Oracle database administration expert or an Oracle application programmer. Progent can provide comprehensive database administration services for any version of Oracle including 10g and 11g and can also help design, create, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication tools and Oracle Database Resource Manage.
SQL Server 2017 Always On On-site Technical Support
Support and Integration SQL Server 2017 Development
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.
Maze ransomware hot line Consultants
Engineers ransomware rebuild
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Immediate Microsoft Windows 2003 Consultants
After Hours Microsoft Certified Expert Windows 2003 Server Configuration
The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, installing, managing and troubleshooting sophisticated IT applications based on Windows Server, and can streamline your migration from Windows 2000 or Windows NT.
After Hours WiMax Consult
ISP Selection Specialists
Progent offers access to the cost-effective services of online Internet connectivity experts to assist your company to assess or enhance your ISP services so your Internet access solution meets your business needs. Support services available from Progent include assessment of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.
OS X Network Consultant
Apple OS X Online Support
Progent's experts offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For business networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, safe, efficient and able to achieve your company's business goals.
Shared Call Center Economics Specialist
Service Desk Sharing Economics Integration Support
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help businesses to reduce costs and enhance productivity.
Microsoft Office XP installation and Administration
Networking Firm Microsoft Windows
Progent's IT outsourcing services provide budget-friendly network support for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your system, or building a web-based business application, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by building up a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available network architecture for your critical business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Cisco Expert wireless IP phones and CUCM Integration
wireless VoIP phone and Aironet APs On-site Technical Support
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Professional SUS
Windows Server Update Services Consultants
Microsoft Windows Server Update Services allows information technology managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the distribution of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, establishing the Group Policy settings, and making sure your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.
Open Now Computer Consulting ISA 2004
Computer Consulting Internet Security and Acceleration Server
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and manage an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and ease-of-use that your company requires.
Microsoft Windows 11 Teams Specialist
Technical Consultant Windows 11 Management
Progent's Windows 11 experts can provide a range of services to support Windows 11 such as cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning, and Call Center services.
Integration Linux Network Monitoring
Linux Network Monitoring Outsourcing
Network monitoring ordinarily entails tracking a network's resource utilization in order to identify throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be deployed to observe mixed-platform environments where UNIX and Windows coexist. Progent's system support engineers can help you use both these programs to optimize and repair your network. Progent's UNIX support professionals offer small businesses and developers assistance with managing and supporting UNIX and Linux systems that coexist with Windows-based technology.
Citrix Virtual Server Consultant
XenServer Virtualization Professional
Progent's Citrix-authorized consultants can assist you to evaluate the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your current XenServer environment and show you how to enhance resource utilization, performance, protection, uptime, and recoverability.
ProSight Phishing Defense Professional
Egregor ransomware protection and recovery Specialists
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools by SentinelOne to guard endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire threat lifecycle including filtering, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Microsoft 365 Excel Integration Remote Technical Support
Office 365 OneNote Integration Specialist
Microsoft 365, formerly called Office 365, is Microsoft's growing family of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are available in an array of product bundles targeted at markets from students and households to enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help you to build and maintain hybrid ecosystems that transparently integrate local and cloud-based products and services.
Shared Call Center Consultant Services
Online Troubleshooting Shared Call Center
Progent's Microsoft authorized Consultants offer several service programs to help mid-size and large organizations create an efficient and productive in-house Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help organizations sift through the various high-quality Help Desk software packages on the market and determine which products might be excessively expensive, miss key functions, or align poorly with your company's business goals. Progent also provides short-term staffing for businesses who need to augment their in-house Help Desk team for special projects or to fill in for absent or indisposed personnel.
Cloud Backup Security and Compliance Network Consultants
Consultants Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.
Microsoft Expert Network Engineer SMS Server Upgrade
SMS 2003 Upgrade Integration Services
Progent's Microsoft certified consultants provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical applications quickly and reliably to specified users, lower software costs and stay compliant by determining usage profiles, enhance Windows protection by improving your awareness of weak points and by installing critical updates, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully exploiting the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and asset tracking management including software and appliance inventory.
Mac Connectivity Remote Support Services
Remote Consulting macOS Architecture
Progent's Apple Mac support engineers can assist you with a wide array of network foundation areas including network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and fast wireless connectivity. For company networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and supporting a system architecture that is robust, safe, efficient and supportive of your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.
24-Hour .NET macOS Outsourced Programming
.NET Application Programmer
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and can create or update .NET applications rapidly and at low cost.
Immediate Remote Access Support and Help
Emergency Cisco VPN Consulting
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your changing business needs. Progent's Cisco-Premier network experts support Cisco's complete line of products targeted at eliminating data pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
ISA Server 2006 Specialists
Internet Security and Acceleration Server 2006 Network Consultant
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a broad range of attacks. Progent's certified ISA Server experts can show you how to design, cost-justify, pilot, install, configure and support the any version of ISA Server 2006 on your network.
Small Business Network Technical Support Services
Small Business Computer Engineer
If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services save your organization from dependence on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network support. By delivering network consulting service when you need it, offering specialized knowledge for key applications, offering unique support such as automated server monitoring, and charging only for support you receive, Progent gives you an economical way for optimizing the business value of your small office information system. Progent is the intelligent way for small businesses to create and maintain a robust and safe information system and to benefit from fast access to the experienced help ordinarily restricted to enterprises who can afford a large in-house IT organization.
PC Desktop Server Consulting
Microsoft and Mac Desktop Consultancy
Progent can deliver a broad range of affordable support services to assist your company to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote technical support for individual machines or laptops or help you to design and carry out a company-wide migration to new or updated OS platforms and business applications. Progent can also supply engineers and technicians to assist your company to prepare for and implement an office move or merger designed to produce the least possible disruption of your productivity.
Security Penetration Testing Security Group
Remote Technical Support Security Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progent's security professionals can perform thorough penetration checks without the knowledge of your organization's in-house network support staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event history analysis are correctly configured and actively observed.
MySQL Clustering Consultant
MySQL and Windows Engineer
Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist organizations of any size to configure and manage MySQL in a robust IT infrastructure that offers high levels of performance, scalability, and protection. Progent also has proven skill helping businesses port databases from an Oracle environment to MySQL.
MAS 90 Contract Programming Firm
24x7 Microsoft Dynamics NAV Application Consultant
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to match your specific business needs. Progent's Microsoft-certified consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting services for secure, corporate-wide information sharing as well as interfacing with CRM programs.
Consulting Services CRISC Certified Risk and Information Systems Control Manager
CRISC information Systems Audit
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
24/7/365 UC540 Technical Support Services
Emergency UC540 Troubleshooting
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST solutions for high availability.
Open Now Consultant Solaris with Windows
UNIX with Windows Outsourcing
If your company computer system mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high reliability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings include network infrastructure configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online network help and repair, on-site technical support, and Helpdesk support.
Top Aironet 3700 Access Point IT Consultants
Troubleshooting 802.11ac Access Point
Progent's Cisco-certified wireless integration consultants can assist organizations to deploy, manage, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Private Clouds for Small Businesses Consulting Services
Specialist Private Cloud Services
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to move to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization architectures that allow small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence.
Best Services Windows Server 2012R2 Cloud
Windows Server 2012 R2 Storage Spaces Onsite Technical Support
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, create a corporate-wide security strategy, automate IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
System Center 2016 Operations Manager Technology Consulting Services
Microsoft System Center 2016 and Exchange Online Integration Support Services
System Center 2016 delivers important enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include Linux, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or optimize your current one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.
Top Ranked Endpoint Monitoring and Reporting Integration Support
IT Consultant ProSight Remote Monitoring and Reporting
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running efficiently by checking the state of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact productivity.
Hornetsecurity Altaro M365 Teams Chat Backup Consulting Services
Altaro 365 Total Backup Network Engineer
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Consultants Egregor ransomware recovery
Consultancy Hermes ransomware recovery
Progent's seasoned ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Remote Linux RedHat Remote Professionals
Linux Remote Consultants
Progent offers nationwide remote help and consulting services for companies that operate environments based on variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers maximum leverage for your IT dollar by protecting user efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote access tools and experienced technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security specialists to assist with the most challenging system problems.
Online Technical Support Services Documentation
Microsoft and Cisco On-site Technical Support Service Reports
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike many independent consultants or small service organizations who offer scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation sent by each consultant to every client. The discipline of documenting and organizing service records allows more efficient support and avoids a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who won't release the keys to the kingdom.
Hermes ransomware hot line Consultants
ransomware data recovery Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Microsoft SQL Server Network Services
Microsoft SQL Server Network Security Consulting
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, administering, and using company data and database applications in environments ranging from mobile devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in planning and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Wireless LAN Site Survey Online Support Services
WLAN Site Survey Help and Support
Progent's wireless site survey services make it easy to design, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a wireless solution that delivers the reception, speed, density, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless LAN and on-premises survey services for confirming, tuning, and debugging an operational Wi-Fi LAN.
ISA 2004 Server IT Services
Microsoft ISA Server Specialists
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
SCDPM 2012 and Azure Technology Consulting
SCDPM 2012 Planning Professional
Progent's Microsoft-certified consultants can provide online or in-person expertise to help organizations of any size to design, deploy, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier versions of Data Protection Manager or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional help for fixing especially challenging problems, or comprehensive project management support. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Infor SyteLine CloudSuite 9.01 Consulting Services
Top Quality Consult Infor SyteLine CloudSuite Data Migration
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of key business processes to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from as-needed guidance to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
Exchange 2007 to Exchange 2010 Upgrade Consultant Services
Urgent Exchange Server 2010 Migration Services
Progent can provide expert help for each phase of your Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project design and documentation, specification of new software licenses and hardware needed, suggested sourcing, pilot verification at client location or at Progent's test facility, setting up temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for customer's IT group and users.
Support Firm Microsoft Windows
Microsoft Office 2000 Remote Technical Support
Progent's IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can contain expenses and minimize uncertainties, permitting IT support budgets to grow in a more moderate and controlled manner than is possible by building up a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust system foundation for your vital business software powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft Windows 2016 System Consultants
Microsoft Project Server System Consultant
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can show you how to plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Postini Consultant
Antispam Help and Support
E-Mail Guard is Progent's economical anti-spam and virus protection solution that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive suite of web-managed antispam and virus defense services that ward off email attacks before they can breech the network firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server vendor, hardware technology, or data center location.
Teams Integration Support
Technology Professional Microsoft Teams Active Directory Federation Services
Progent can help your business to design a migration to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Windows Server 2016 PowerShell Technology Consulting Services
Online Support Services Windows Server 2016 and SCVMM
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.
Microsoft Certified SCCM 2012 Mobile Device Management Remote Support
MCSE Expert Certified Network Consultant SCCM 2012 Patch Management
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
ProSight VM Hosting Technology Professional
Professionals Private Cloud Integration
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in an environment that delivers the maximum level of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting services are built on proven virtualization platforms that allow small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
WatchGuard Firebox M670 Firewall Security Organization
WatchGuard Firebox M470 Firewall Security Organization
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Meraki Switch Upgrade Online Technical Support
Meraki and Nexus Switch IT Consulting
Cisco's Meraki MS family of switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to help you to plan and implement an efficient network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure compliance, create and test a disaster preparedness plan, and resolve issues related to any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Great Plains Migration Consultant Services
Dynamics GP Software Support
important characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to buy only the components you need, a standards-based foundation based on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that allow you to track all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to corporate data, the capability to integrate data from almost any database or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a high-value business management solution.
24-7 Support SharePoint 2019 NGSC
SharePoint 2019 and SQL Server Network Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based resources into a seamless intranet system.
Engineer .NET Raspberry Pi
ASP.NET Core Programming Firm
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or update .NET applications rapidly and at low cost.
Ryuk ransomware cleanup Specialists
Professional Netwalker ransomware recovery
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Wi-Fi RF Spectrum Analysis for Wi-Fi Troubleshooting
WLAN Site Survey Computer Engineer
Progent's wireless site survey services assist you to plan, deploy and debug a Wi-Fi LAN optimized for your facilities, providing you a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off capability your company requires. Wireless survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite survey services for validating, tuning, and debugging an operational Wi-Fi LAN.
Microsoft Exchange Upgrade On-site Support
Microsoft Certified Exchange Server 2003 Consulting Services
Progent's Microsoft Premier engineers can provide world-class support for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 rollouts or updates and can provide onsite technicians to assist large companies with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Desktop VPN Integration Consulting
Remote PC and Smartphone Engineers
Progent's remote connectivity and wireless synchronization specialists can help you to design and configure connectivity solutions for remote desktops, notebooks, and smartphones so they integrate tightly with your IT network, enabling you to improve the efficiency of your remote workers.
Exchange 2007 Edge Server Remote Support
Exchange 2007 Server Consulting
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
Windows Server 2019 Clusters Sets Network Consulting
Windows Server 2019 and SCOM Support and Help
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Cybersecurity Audit Specialist
CISA Certified Auditor Cybersecurity Group
The CISA credential is a recognized achievement that signifies expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Premier network security audit professional able to help companies in the areas of IS audit services, IT enforcement, systems and architecture lifecycle, IT service delivery, protection of data resources, and business continuity preparedness.
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