For enterprise project management support, Progent can provide the services of senior information technology experts with years of experience in technology management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers follow best practices to make sure development or deployment projects are completed on schedule and within budget.
This page contains the latest updates on security threats, fixes, and best practices. Call or email Progent if your organization needs assistance defending your system against the latest cybersecurity threats.
Progent's Ekahau-certified Wi-Fi consultants can help you to design, install, optimize, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
Progent can provide the services of a certified engineer with expertise deploying products from the leading video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or maintain a telepresence environment that preserves your current investment and optimizes the business value of your IT system. Progent also offers the expertise of network infrastructure engineers who can help companies of any size to build and maintain a communications network that provides the performance, dependability, security, and expandability required to accommodate your video conferencing/telepresence environment.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of online services to assist your organization to design, develop, test, install, manage, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between different versions of Excel. Progent can provide on-demand support to organizations looking for a fast fix to a specific issue associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing line-of-business application software based on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the needs of individual users or groups.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt your business.
Progent's Microsoft-certified professionals average more than a decade of experience delivering messaging solutions for customers ranging from small businesses to large enterprises. Progent provides economical consulting for all editions of Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and implement remote and wireless email connectivity. Progent's Exchange consulting services can help you in designing and executing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. Progent provides integration help for Windows 10 and Windows 11 clients running Office Outlook and can show you how to integrate Outlook Web App (OWA) for popular browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard security services.
Progent's Technical Response Center provides affordable national after-hours online troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer extended hours telephone help and online direct computer connection to troubleshoot and repair technical problems quickly and economically.
Progent's proven ransomware recovery experts can assist you to reconstruct an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's popular ASA 5500-X security appliances and offer unified control of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally control network environments that include branch offices, data centers, private clouds and public clouds.
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and repairing SCOM solutions and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Progent's Experts Group offers consulting in important technologies such as Apple OS networking and programs; Consulting for Linux-powered, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM expertise; Line-of-business and specialized application help; CIO, business analyst, and project management services; Special program design and integration; Web site, eCommerce, EDI, and client information portal development and integration; SQL management and performance consulting; Business information consulting; and Telecom systems consulting.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of any size to design, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly stubborn issues, or full project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's data center support services are intended for businesses with hardware located at Internet Data Centers or data center colocation hosting facilities and requiring timely in-person service at the co-location facility plus remote support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete range of data center and IDC and co-location consulting services including network architecture evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, design and deployment of fault tolerant configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.
Progent's certified database application developers offer businesses of any size online DBA and programming services for popular database products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and configuration, application design and coding, administration support, replication and synchronization strategies, capacity planning, tuning, data migration, information security, backup and recovery options, troubleshooting, and webinar training.
Progent's ProSight Virtual hosting services provide small companies a range of advantages such as lower capital expenditures, reductions in operational costs, better management focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive intranet system.
Progent's pricing model is to bill for online support and in-person help per minute. As a result, you are billed only for received services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent provides in-person service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup charge and requires no monthly commitment for support services delivered during regular business hours. Many service organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with large bills for quick fixes so you won't be tempted to allow minor problems to stay unaddressed.
Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. You can take advantage of Progent's private cloud hosting service to avoid major investments in the purchase, upkeep, and operation of computer hardware and data center facilities while achieving the highest levels of network availability and physical security.
For small companies interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Progent's certified failover clustering consultants can help you to evaluate the advantages of deploying Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery strategy, help your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Microsoft Small Business Server is a low-cost suite of server products that offers the foundation for a powerful but manageable IT network. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires a network consultant with real-world expertise and broad knowledge in planning and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network environments based on the Microsoft SBS line of servers and applications.
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Check Point experts can show you how to select and configure Check Point Firewall and VPN utilities and appliances powered by Check Point Software's technology to provide an economical and efficient security solution for your business network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a central stop for continuing technical support, administration, training, and design services.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore functions for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for key workloads such as SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, deploy, administer, and repair an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver occasional expertise to help you through challenging issues or deliver end-to-end project management services to help you finish your SCDPM 2016 deployment on time and within your budget.
System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
SQL Server 2005 offers powerful, standardized tools to computer professionals and network users, lessening the complexity of creating, integrating, administering, and using enterprise information and analytical applications in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to help you to design, deploy, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Progent can help you plan and execute a smooth migration to Dynamics GP so that you preserve your information, improve your security, modernize your analytics, take complete advantage of Microsoft Office support, and minimize business disruption by creating and following a sensible migration plan. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that work seamlessly with Dynamics GP/Great Plains.
Citrix offers a powerful line of platforms that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business benefits of Citrix technology and can help you design, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
If your business does not require urgent remote support but expects to require technical services with your network in the near future, you can conserve time and expenses and ensure that the right expertise will be available when you require it by contacting a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Progent's Cisco-Premier network consultants provide experienced PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible combination of security, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management solutions. Progent's Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key business processes in order to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that spans from occasional guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent offers nationwide remote phone support and troubleshooting services for businesses that operate Apple Mac environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X clients a variety of IT services including desktop assistance, migration to the current version of OS X from legacy versions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online IT help provides optimum return for your information technology budget by extending client productivity and limiting the time billed for computer repair services. Advanced remote support utilities and skilled service specialists and engineers allow Progent to solve the majority of IT problems without wasting time and expense by going to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security specialists to help you with the most difficult system issues.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced network support packages, small organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small business information systems world-class availability, security, and productivity.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Exchange 2010 and introduces powerful innovations as well as a revamped structure. These improvements favorably impact vital facets of IT including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET apps rapidly and affordably.
Progent's certified ISA Server consultants have broad experience developing Microsoft-based security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy a configuration of ISA Server 2004 that meets your information protection needs without restricting your productivity.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices intended as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or on-premises integration and troubleshooting support to assist you to plan, configure, update, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or topology.
Progent can show you how to design, configure, manage, and repair a viable Wireless LAN architecture, select appropriate hardware and software, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough 802.11ac wireless network security strategy that is well aligned with the security plan for your overall business network.
Progent can help your IT team to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that utilize on-premises IT assets as well as one or more cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of cloud integration support services such as Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing advanced consulting services online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent's Jabber consultants can provide online or on-premises support to assist businesses of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for the technologies that make up building an end-to-end Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Nagios and MRTG are powerful, free monitoring utilities that run under Linux and can be deployed to monitor UNIX networks, MS Windows networks, or mixed-OS environments where the Linux OS and Windows run side by side. The Nagios monitor lets network support engineers to track network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's network integration experts can show you how to utilize both these programs to tune and repair your network.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and extensive experience with information security architecture. ISSAP consultants possess in-depth understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of architecture security.