Progent is organized deliver comprehensive remote support for all technologies common to small company IT networks and allows you to outsource a variety of vital, as-needed services such as a temporary CIO to provide senior-level planning and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical projects like office relocations orOS migrations, Cisco-certified experts for designing high-performance and robust infrastructure, certified security engineers to verify data protection and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or repair mission-critical applications.
Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's Microsoft-certified consultants offer online or in-person support to help organizations of all sizes to design, implement, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional support for resolving especially stubborn issues, or full project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Progent can assist you to design and administer hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that utilize on-premises IT assets as well as one or more public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience providing advanced consulting services online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent can provide advanced online support to help businesses integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help your IT team to design and administer hybrid environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that combine on-premises IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
If you are a network engineer with system support experience, joining Progent and assisting our clients will expand your abilities via collaboration with Progent's staff of motivated, high-output consultants. Progent's commitment to offering network consulting and computer support to small companies will offer you the opportunity to consult closely with business leaders and contribute tangibly to the success of exciting companies. Also, Progent's virtual office network offers the most advanced technology for off-site support and wireless access to allow you to deliver speedy solutions when you troubleshoot mission-critical issues.
Progent provides live remote training for popular client apps and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of conventional in-person instruction, such as immediate communication between students and teachers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of multiple workers. Offered to single students or classes of any size, Progent's live online instruction permits the trainer to conduct the class from an online facility and the students can be dispersed throughout an office or all over the the U.S. Virtual instruction utilizes powerful learning mechanisms like broadcast white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specific subjects or extended in time and wider in coverage.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save up to 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it.
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor family or help you upgrade to more recent firewall technology. Progent can also enable you to design and implement a comprehensive security strategy that can incorporate firewall and VPN appliances and software, outsourced security and network protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing technical help, administration, education, and security consulting.
Nagios and MRTG are useful, free monitoring utilities that run with Linux and can be deployed to monitor UNIX environments, MS Windows networks, or mixed-OS networks where Linux and MS Windows run side by side. Nagios allows network managers to monitor network services such as POP3, HTTP, FTP, and PING. MRTG permits you to graph the bandwidth through SNMP-enabled network appliances including servers, routers, and switches. Progent's system monitoring experts can assist you to utilize both these programs to streamline and repair your computer network.
Progent offers small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies such as WatchGuard, Juniper, and SonicWall. Progent can help you create a comprehensive security plan and choose appropriate products from multiple vendors to achieve your security goals while staying within your budget restraints.
Progent offers affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help plan, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard replication tools and Oracle Database Resource Manage.
Progent's virtual classroom webinars offer small businesses the affordability, convenience, and versatility of web-based learning and the proven pedagogic techniques of seasoned teachers who use sophisticated technology to emulate real-time, interactive learning environments. Progent offers remote education for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Project: Dynamics accounting and analytics solutions such as Microsoft Dynamics GP; as well as other top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent offers advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud environments that provide high uptime, data security, and application mobility.
Progent offers fast online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your network via powerful remote support utilities to provide fast and affordable troubleshooting and repair of urgent network problems.
Progent can assist your business to plan a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's Mac experts can support the creative aspect of Mac environments by providing help services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your specific business requirements. Progent's Microsoft consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting services for secure, company-wide information sharing plus interfacing with CRM packages.
Cisco has designed an extensive product line of routers including appliances built to provide the security, performance, and availability required by customers from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Progent's Microsoft-certified consulting experts can help your organization to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, lowering the cost of hardware and service, streamlining management, and consolidating your vital communications technologies.
Remote server management cards offer IT managers complete control over a server without the requirement for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical help. Progent has experience with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Progent's IT outsourcing packages provide affordable computer support for mid-size organizations. Whether it involves designing system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can smooth out expenses and eliminate uncertainties, permitting network support expenses to grow in a more linear and manageable manner than is possible by amassing a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and robust network architecture for your critical Windows-powered applications including Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Progent's certified consultants can help you to evaluate Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also help you to assess the potential strategic benefits of adopting Windows 7. If you decide that Windows 7 fits your business, Progent can assist you to design and execute a non-disruptive deployment of Windows 7 from a your current release of Microsoft Windows.
Catalyst Wi-Fi 6 AP Planning Technology Consulting Services
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your business system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent's Cisco-certified SIP infrastructure consultants can assist you to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite expertise to assist you to move efficiently to an advanced unified communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Progent can assist you with every stage of Microsoft Azure integration such as requirements analysis, readiness assessment, system architecture, pilot testing, implementation, automated management, performance tuning, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to set up and troubleshoot firewalls and VPN tunnels so that your users can securely connect to Azure services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based resources.
Progent's Microsoft-certified Windows 11 experts offer an array of services for Windows 11 including cloud integration, mobile device management and synchronization, at-home workforce connectivity, security and compliance, streamlined provisioning, and Help Desk support.
Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that integrates data and processes across your business, interfaces seamlessly with other solutions, and brings together workers, customers and suppliers regardless of time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you install and manage a robust, protected computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Progent's certified database consultants offer businesses of any size remote DBA and programming services for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and configuration, database architecture and programming, management support, synchronization strategies, storage management, tuning, data migration, information security, backup/restore systems, problem solving, and webinar training.
Progent is convinced that a carefully designed and implemented network can be a pivotal factor for accelerating a firm's success, and we follow this belief in our corporate network environment. We have created a zero-downtime virtual office network that allows our staff engineers and certified contractors to offer rapid and effective support, cooperate closely on challenging jobs, and experience professional and private maturity from being part of a dynamic company culture of personal drive and independence.
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact vital areas including ease of administration, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management for Microsoft Exchange Server 2013.
Progent provides customized online instruction for an array of client applications and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Remote training provides the benefits of traditional physical classroom instruction, such as immediate interaction between clients and teachers, but eliminates the costs of travel and the challenge of attempting to synchronize the schedules of multiple trainees. Offered to individuals or classes of any size, Progent's virtual instruction allows the instructor to conduct the seminar from an online office while the clients can be spread throughout an office or all over the country. Virtual learning supports powerful learning mechanisms like virtual white boards, real-time questions, and collaborative desktops. Classes can be short and targeted to specific topics or extended in time and wider in scope.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
CCDP Expert Certified Catalyst Wi-Fi 6 AP Placement Technology Consulting
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your current Windows 2K Servers and can simplify system administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Windows Server 2K to Windows Server 2003. Progent is experienced in designing pilot installations to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
Progent's Citrix-certified experts can help you to plan, deploy, administer, and support a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help you to manage and maintain an off-site datacenter that features high availability, enhanced security, and rapid disaster recovery.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can provide cost-effective remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Progent has been delivering SharePoint support since the first product was released more than two decades ago, and Progent has the breadth and depth of technical know-how to help organizations of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 migration.