Progent's network consultants can help you to streamline desktop PC change and update deployment by delivering support for administration solutions that include System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Progent's CISSP-certified network security consultants can help businesses of any size with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small office from advanced threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources spread over a mix of physical sites and public and private clouds.
Progent is seeking a variety of full-time workers including solutions-driven Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCNP or CCIE certification; and specialists in advanced network architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, business continuity solutions, data preservation, and virtual servers. We are also hiring workstation support experts, remote service specialists, and CISSP or CISM accredited security professionals. We are also seeking experienced managers and administrators who can operate efficiently in our high-growth, virtual office environment. Progent contracts freelance consultants who have proven expertise and hands-on experience in important information technology areas beyond our primary technical focus. Our Experts Team hires independent consultants who offer advice and development support for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or offer expert help in technologies like telecom, web design, Electronic Data Interchange, eCommerce, or database management. Freelance contractors premier by Progent cooperate with Progent's full-time consultants to deliver comprehensive IT services for small company networks.
Progent's Wi-Fi IP phone configuration consultants can provide online and on-premises assistance to help you build and manage a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progent's Microsoft consultants can provide in-depth support in implementing, operating and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of cost-effective remote support services following proven best practices to assist organizations of all sizes to receive all the advantages of this leading platform. Consulting support available from Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
Small to middle size companies can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified IT consulting experts. With Progent's economically priced network support programs, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks enterprise-class reliability, protection, and performance.
Progent can provide the affordable support of remote Internet connectivity consultants to help your company to assess or update your ISP services so your Internet access solution meets your business requirements. Services available from Progent's engineers include assessment of your current bandwidth use, carrier and service plan comparison and ordering, network provisioning, and managing a smooth move to a different ISP and/or service plan. Network provisioning can include enhancing current routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and repairing SCOM environments and offer organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent offers enterprise clients the services of a certified NetApp consultant for remote or onsite expertise for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.
Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, create pilot systems and migration strategies, install Windows Server 2008 with your network environment and applications, train your IT staff how to run new management tools, and provide ongoing consulting and troubleshooting via budget-friendly alternatives including Contact Center support and online technical assistance.
Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent offers small businesses two ultra-affordable security inventory packages that provide, at a set fee, remotely administered inventory scans of your network security profile which are evaluated by professional security engineers who assess the results of the scan, deliver unbiased summaries of your current network security, and make suggestions for enhancements. Progent offers two non-overlapping security evaluation packages for external and internal security scanning that are priced to fit the budgets of small businesses while providing enterprise-class assessments of your network's vulnerability to attack.
Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and business analysis solution based, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and integrate, and with its modular design you can purchase only the capability you currently need, with the ability to expand users and increase capabilities in the future. Progent’s Microsoft Dynamics GP consulting experts can help you install, configure and administer the current release of Microsoft Dynamics GP or migrate smoothly from an earlier edition.
Progent provided a wireless networking environment that allowed a school to increase productivity and eliminate the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved bandwidth and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it provided immunity to local interference.
Progent’s Technical Response Center (TRC) offers national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone support and remote direct network connection to isolate and resolve technical problems rapidly and economically. The breadth of technical experience available from Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to competent specialists as required. For critical problems, the TRC tries to answer your call for support in less than one hour.
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Exchange Server support services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support services can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a DR system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness.
If you want to revamp your corporate web site, build internal websites for purposes such as human resources or worker education, design a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of critical business processes to get products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that spans from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and database administration.
Progent's consultants can provide online and onsite consulting services for companies of any size to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC. Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business deployment that meets regulatory standards.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, improving wireless uptime with rapid failover, and hardening data security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Small to mid-sized companies can now get all the benefits of System Center Operations Manager and in addition have quick access to Progent’s Microsoft Certified network consulting professionals. With Progent's economically priced network service programs, small organizations can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems world-class reliability, protection, and performance.
Stealth intrusion checking is an important part of any comprehensive network security plan. Progent’s security experts can perform thorough penetration tests without the knowledge of your company's in-house network support resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event history analysis are correctly set up and actively monitored.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
Progent provide businesses of any size world-class network remote or on-premises consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security consulting for businesses ranging from the small office to the global enterprise.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Altaro VM Backup offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes and for vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Progent's Power BI consultants can help your business to design, deploy, manage, enhance or troubleshoot your Power BI solution. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can help you build and manage an onsite, cloud, or hybrid network model for Power BI.
Progent can assist your organization to design an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Progent's webinars offer small businesses the affordability, simplicity, and versatility of virtual seminars and the proven training techniques of experienced teachers who use the latest technology to simulate real-time, interactive classrooms. Progent offers online education for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management reporting software including MS Dynamics GP (Great Plains); plus other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's network consultants can help your company to automate desktop PC change and update deployment by providing expertise with administration tools that include Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, allows safe self service, and delivers a common point of control for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help you with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
To deliver cost-effective IT services for small companies, Progent offers comprehensive computer outsourcing plans that offer small offices fast access to technical expertise without requiring you to hire, train, and maintain a large full-time IT staff. Progent’s IT outsourcing packages give you an economical alternative for creating a secure and reliable system for your important Microsoft Windows office productivity applications such as Microsoft Office XP and Microsoft Office 2003.
Progent can provide the support of a veteran consultant with years of hands-on experience configuring, maintaining, and enhancing telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network support team, your ISP, and your telepresence technology vendor to help your organization increase the business value of your video conferencing ecosystem.
Progent’s staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry background, at the front lines of IT service, executing a broad variety of technical projects for an extensive mix of businesses. Each Progent consultant shares a proven collection of individual best practices that are combined into shared leading practices training that Progent instills in its support personnel. This means that you get not only world-class IT skills, but also a support engineer with proven methods for applying technical knowledge to resolve actual IT problems efficiently.
Progent's managed services for software/firmware update management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that allow you to track your business more thoroughly, turning raw data into useful insights into your business.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the entire threat lifecycle including filtering, infiltration detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their scope, Progent is able to focus on offering hard-to-find services where Progent has little competition. Mid-size businesses who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
Progent's Microsoft certified experts provide several ways to help mid-size and large organizations create an efficient and productive in-house Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help organizations sift through the numerous top level Help Desk software packages on the market and determine which products might be excessively costly, lack critical functions, or align badly with your organization's corporate culture. Progent also offers short-term staffing for businesses who need to augment their in-house Help Desk team for special projects or to substitute for absent or incapacitated personnel.
Progent's UNIX family consulting experts offer small and mid-size businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise offers you an easy single source to help you build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Cisco offers a full array of routers that includes routers built to provide the protection, bandwidth, and availability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest level of dependability and scalability and is also easy to migrate to any data center. Progent's Private Cloud Hosting services are based upon mature virtualization technologies that allow small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
The Contact Center service delivery structure adopted by Progent gives small and midsize businesses an effective option to dependence on independent service individuals by offering extensive expertise accessible to numerous engineering teams, optional 24x7 access to emergency assistance, fast escalation to world-class experts for solving even the most complex problems, support consistency and reliability, prompt follow-up enforced by veteran service administrators, a variety of convenient ways for initiating service jobs, and a high level of process transparency enabled by ticket updates and accessible through a web-based portal.
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a level of network stability that was once reserved for enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost services designed to help you to detect and resolve a an array of network issues before they can disrupt productivity.
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.
Progent is among the most qualified network support companies for integrating email and messaging solutions based on Exchange 2000. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
System Center 2016 provides important enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.
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Progent provides Microsoft Windows Cluster Server support to help your business utilize fault-tolerant clustered servers that can provide 100% uptime. Windows cluster servers for zero-downtime networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By showing you how too plan high availability server clustering environments around Windows Server Cluster 2003, Progent’s Certified Windows professionals make sure that your non-stop clustered servers are configured to optimize the business value of your IT network.
Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect key areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible business benefits of upgrading to Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT team to manage your Exchange 2013 environment. Progent can also provide affordable online support and management services for Exchange Server 2013.
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, deploying, administering and supporting powerful IT solutions based on Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent’s IT outsourcing services provide affordable computer support for small companies. Whether it involves designing system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or creating a web-based business solution, outsourcing your IT technical services can contain costs and minimize uncertainties, permitting network service expenses to increase in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose internal network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system foundation for your vital business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Hyper-V 2016 incorporates core features first designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration strategy, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business benefit.
In conducting consulting tasks for corporate clients, Progent uses a phased approach driven by defined milestones in order to meet financial, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional implementation. All phases are recorded to provide a detailed description of technical services delivered and to help in ongoing network support.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by every consultant to each client. The practice of documenting and organizing service activity allows more efficient service and avoids a variety of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.
Progent provides Windows Cluster Server support to help your company utilize high availability clustered servers that can deliver 100% uptime. Windows cluster servers for non-stop systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By assisting you t create high availability server clustering environments powered by Microsoft Windows Server Cluster 2003, Progent’s Premier Windows professionals ensure that your high availability clustered servers are configured to optimize the competitive value of your IT network.
If your company network combines Linux-based products platforms with Windows, Progent can assist you to incorporate your IT resources into a unified network that allows all your operating systems to coexist for simple management, seamless dataflow, high dependability, superior performance, and strong security. Progent's Linux and Microsoft Windows coexistence assistance services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk support.
DoubleTake/Carbonite Software publishes a selection of products intended to provide small businesses a variety of cost-effective alternatives for backing up and restoring vital applications including Microsoft Exchange Server, SQL, Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite products into small business IT systems to create a high level of availability and business continuity capability at a budget-friendly price.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and introduces important innovations as well as a revamped structure. These improvements affect vital facets of IT including manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the provisioning and management of wireless access points, optimizing wireless throughput by limiting the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying threats and analyzing network traffic according to user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to deploy, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a central spot for your employees or customers to connect to, manage, distribute and manipulate relevant data, documents, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they’ve created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent offers the support of a veteran consultant with years of experience configuring, maintaining, and upgrading video conferencing platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network support group, your Internet Service Provider, and your video conferencing technology supplier to assist your organization increase the business value of your telepresence solution.
Progent can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent’s staff of Microsoft and Cisco Premier experts average longer than a decade of real-world industry background, at the forefront of IT service, performing a wide range of IT tasks for a large mix of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support team. This guarantees that you get not only world-class technical capability, but also a consultant with proven methods for applying technical knowledge to solve real-world IT problems quickly.
Progent’s Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and information. SharePoint Portal Server provides a central spot for your employees or customers to connect to, manage, share and manipulate relevant information, documents, and software and to interact with one another. It enables faster and more intelligent decisions, more effective access across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and outside a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the data they’ve created in a manner that makes data easy to find, retrieve and re-use.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, enables safe self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help you with any facet of planning, installing, using and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, web meetings with application sharing and whiteboard, and both IP and PSTN calling across a wide range of desktop and handheld clients. Progent's certified Lync 2013 consultants and network integrators can help your company to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or mixed model suitable for your present and future plans, implement Lync 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management team and end users. Progent has in-depth expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, software development, training, and debugging since the product's original release. Progent can provide advanced support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can assist your business to plan, pilot, and implement a cost-effective migration from a a legacy release to the latest version of Microsoft Dynamics GP.
Even if your company has a small computer services group and a modest technology budget, your information network can still feature the same high reliability and performance that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the latest system management software for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical business applications and hardware operating.
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of wireless APs, optimizing wireless performance by reducing the impact of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and hardening security by detecting threats and filtering traffic content based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology.