Progent's pricing model is to bill for phone service and on-site visits by the minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no startup charge and requires no retainer for services provided during regular working hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast fixes so you won't be tempted to allow simple problems to stay unaddressed.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Progent's certified SQL Server application programmers and DBAs offer online expertise to help organizations of any size to build, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any element of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's Microsoft certified consultants can assist you to test Windows 7 to verify application and driver compatibility and to check its speed and reliability running with your applications. Progent's consultants can also show you how to assess the likely strategic advantages of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist you to design and execute a non-disruptive upgrade to Windows 7 from a your current version of Windows.
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and PSTN telephony. Lync 2010 can enhance the capability of Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support to help your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Microsoft supports seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on time and within budget.
E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Manager services through Progent's E-Mail Guard antispam and virus protection service program. Progent's expert email security professionals can show you how to develop an email defense strategy that features spam filtering and virus defense services and processes.
Progent's Office Word and Microsoft 365 Word experts can provide a broad range of affordable online support services to assist your organization to maintain your existing Microsoft Word solution or assist you to upgrade to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different versions of Office Word, interfacing Office Word with other Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and online training sessions customized for your special requirements.
Progent has put together two ultra-affordable service packages designed to allow small businesses to get an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer runs an extensive test of your IT infrastructure from outside your firewall to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a system scan from a secure machine inside your firewall to assess the risk to inside threats. Both security inventory packages are set up and executed from a protected remote site.
Progent's Technical Response Center offers national extended hours remote troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours telephone help and online direct computer connection to troubleshoot and repair network problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult problems to competent specialists as required. For urgent issues, the Technical Response Center tries to respond to your call for support in less than one hour.
Progent's Microsoft-certified consultants offer remote and on-premises consulting services for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you design and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.
If your company is developing UNIX-based software on a network that includes MS Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by providing remote and on-site support as your business needs it, Progent represents an affordable alternative for maintaining an IT network that features high availability, protection, and efficiency. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the foundation of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX by integrating with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly remote and onsite expertise to assist organizations of all sizes to build and administer CUCM environments by providing Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent's consultants can assist with any facet of Unified CM configuration and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Nagios and MRTG are powerful, license-free monitoring tools that run under Linux and can be deployed to analyze UNIX/Linux environments, Windows systems, or mixed-platform systems where Linux and Microsoft Windows coexist. Nagios allows network support engineers to track network services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration engineers can help you utilize both these programs to tune and troubleshoot your computer network.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Windows Hyper-V 2016 utilizes key features first developed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade plan, train your IT administration and technical support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent can provide the support of a certified engineer with an extensive background deploying technology from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, expand, or maintain a video conferencing solution that preserves your investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure consultants who can help companies of all sizes to create and troubleshoot a network that delivers the performance, dependability, security, and scalability you need to accommodate your video conferencing/telepresence solution.
Progent provide businesses of all sizes world-class network online or in-person consulting for networks powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.
Progent provides small businesses two ultra-affordable network security evaluation scanning packages that provide, at a set price, remotely managed inventory scans of your network security profile which are evaluated by certified security engineers who interpret the results of the scan, present unbiased summaries of your current security vulnerability, and offer recommendations for remediation. Progent offers two complementary network security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while delivering enterprise-quality assessments of your IT network's exposure to assault.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's private cloud hosting service allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can use Progent's private cloud to avoid major investments in the purchase, upkeep, and operation of computer hardware and facilities while achieving the highest levels of network availability and physical security.
Progent has created several network security packages intended to provide larger institutions an impartial and comprehensive security audit from a group of certified security consultants. All Progent's network security assessment packages incorporate a collection of procedures including network scans from inside and from outside your network firewall, expert analysis of scan results by certified security engineers, creation of a paper explaining the findings, plus an interactive concise executive outbrief and an extensive interactive outbrief for internal network administrators.
Progent's Cisco-Premier network management consultants can show you how to run Cisco's management utilities along with a selection of specialized third-party products to build a comprehensive network management strategy in order to keep your network operating smoothly, fully utilize expensive resources, guard your data, recover rapidly from hardware failure or malicious attacks, and enable you to expand or repurpose network resources sensibly and economically as your business evolves.
Progent's Microsoft engineers offer in-depth support in deploying, using and troubleshooting all versions of Microsoft Project Server and can deliver a broad variety of affordable remote consulting services based on industry best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Consulting support offered by Progent include solution planning, software configuration and upgrades, setting up safe collaboration among local and remote or mobile users, network optimization, and customized webinar training.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, develop a corporate-wide security strategy, automate IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company better solutions for your information system.
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services to support Windows 11 including cloud solutions, mobile device management, telecommuter access, data and identity security, centralized deployment, and Help Desk Call Center support.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Progent's UNIX platform support services provide small and mid-size companies and software developers assistance with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with an easy single source to show you how to create and manage a protected and reliable mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Cisco-Certified network consultants can show you how to run Cisco's network management tools along with a variety of specialized third-party products to build a comprehensive network management solution to keep your environment operating reliably, fully utilize limited resources, protect your data, revive quickly from hardware breakdown or malicious attacks, and allow you to expand or reassign network resources sensibly and affordably as your business evolves.
Progent's IT outsourcing services offer economical network support for medium-size businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating a web-based business application, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting network support expenses to grow in a more moderate and manageable fashion than is feasible by amassing a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available network architecture for your vital Windows-based business software such as Windows Server 2008, Exchange Server, and SQL Server 2008.