Additional Topics of Interest

Juniper J Series Gateway Security Certification
Protect Juniper J Series Firewall

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

MCSE Expert Certified Windows Server 2022 Encrypted Networks Consultant Services
24/7/365 Microsoft Certified Partner Windows Server 2022 Kubernetes Containers Consultant

Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.

macOS VoIP Information Technology Consulting
Top Quality OS X Infrastructure Technology Professional

Progent's Apple Mac networking engineers can assist you with a wide array of system foundation issues such as network architecture, remote and mobile access, internetwork compatibility, protection, and new technologies including VoIP and high-speed wireless networking. For company networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of planning, integrating, and maintaining a network infrastructure that is robust, safe, productive and aligned with your business objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.

SCCM Computer Consultant
SCCM Small Office Network Consultants

Progent's Microsoft-certified engineers can assist your company to streamline desktop software update deployment by providing support for management solutions like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).

Exchange 2013 Security Network Consultant
Exchange 2013 Unified communications Specialist

Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements affect key facets of IT such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.

Microsoft 365 Portal Online Help
Exchange admin center Computer Consultants

Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.

Wi-Fi access point patch management Services
Security patch management Consultants

Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers, network appliances like routers and wireless access points, and IoT devices like sensors and robotics.

CRISC Risk and Information Systems Control Engineer
CRISC Certified Risk and Information Systems Control Auditor Professional

Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

Computer Consulting Virtual Call Desk
Virtual Service Desk Consultant

Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex issues.

Telecommuting Jobs Cisco Engineers
Microsoft MCSE Career

Progent is seeking to find fulltime, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or comparable security certification; and advanced system design consultants with a background in mobile access, wireless connectivity, high uptime, workplace recovery, information protection, and VMware. Progent also is hiring employees who can work on our staff of help desk support technicians and remote support professionals. Also, We are looking for experienced managers able to operate effectively in Progent's fast-paced, virtual office environment.

Remote Troubleshooting Offsite Employees Data Protection
Teleworker Data Protection Support and Setup

Progent can help small and medium-size companies to design, install, verify and troubleshoot backup/restore systems for offsite workers.

California Computer Consultation
Top Rhode Island Small Business IT Consulting Company

If your business does not need immediate online help but you think you will require assistance with your information system in the near future, you can save time and money and guarantee that the right IT skill will be ready when you require it by contacting a Progent sales specialist and registering as a client. For details, call 800-993-9400 or email

Helpdesk Sharing Onsite Technical Support
Cisco Certified Expert Remote Support Services Co-managed Service Desk

Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.

24x7x365 Microsoft Exchange Server 2016 Upgrade Planning Online Troubleshooting
Microsoft Experts Exchange Server 2016 Upgrade Outsourcing

Progent can assist your business in all phases of your migration to Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and logs; configuring HLB for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.