Additional Topics of Interest

Manage Cisco Security
24-Hour Small Business Networking Cisco Security

Progent can provide rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your environment via powerful remote diagnostic utilities to deliver quick and affordable analysis and remediation of urgent network issues.

Apple OS X and macOS Troubleshooting
iPad 3 Technical Consultant

Progent's experts offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone integration and iPad management, or moving to iCloud. For computer networks based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.

Windows 10 Compatibility Testing Manage
Network Support Technician Microsoft Windows 10 Upgrade

Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and post-migration consulting support.

macOS Remote Professional
Remote Mac Configuration Consultants

Progent offers national online phone support and consulting services for businesses who operate Apple macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's experts can provide Apple macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support provides optimum return for your information technology dollar by protecting client productivity and limiting the time billed for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In most of situations your IT problems can be remediated by telephone or via a combination of phone help and online access. Progent can make available Cisco certified CCIE network experts and CISM and CISSP premier security professionals to help you with the most difficult network problems.

Microsoft Windows 8.1 Migration IT Consultants
Network Consultant Microsoft Windows 8.1 Evaluation

Progent's engineers can provide a range of network consulting services to help organizations of any size to deploy, administer, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to create testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment plans based on proven methodologies.

Support Anti-Spam
Anti-Virus Design and Installation

E-Mail Guard is Progent's economical antispam and antivirus managed service that gives small companies world-class defense against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based antispam and virus protection services that ward off email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators monitor and control their email systems, irrespective of server platform, hardware technology, or geographic location.

Consultant ProSight Managed IT Services for Small Businesses
Consulting Services IT Management Outsourcing

Progent's ProSight family of managed IT services are intended to provide businesses who have minimal internal network administration and support teams with affordable help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include flat-rate IT management costs, smart automation of common management tasks, continual absorption of the latest technology, graceful transition from older technology to modern solutions, improved alignment of computer technology with business goals, access to veteran IT experts, and allowing management to focus on business issues rather than ever-changing computer technology.

Small Business Solution Provider
Open Now Small Office Outsourcing Services

Progent's Microsoft and Cisco premier network engineers can provide expert help with a wide array of products and technologies and can provide that assistance by phone anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent offers remote help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft Windows and UNIX-based technology. Progent also offers the help of Cisco CCIE infrastructure engineers for the toughest network issues, plus the support of CISSP-qualified security consultants to handle high-level security design and troubleshooting. Progent has delivered online network support to businesses in all 50 states in the United States.

Consultant MongoLock ransomware hot line
ransomware removal and data recovery Professionals

Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800

Consulting Ryuk ransomware protection and recovery
Egregor ransomware protection and recovery Engineer

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.

Remote System Center 2016 Endpoint Protection Integration Services
System Center 2016 Business Continuity Consulting

Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious problems detected by SCOM 2012.