Online and Onsite Consulting for Business Networks Cisco Catalyst Wireless Controllers Integration Consulting and Troubleshooting
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Les Kent has a 35-year track record of effective technology integration, corporate administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a network designer, application developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and global corporations.
Progent provides small businesses two specially designed security inventory packages that include, at a preset price, remotely administered inventory scans of your network security profile which are evaluated by certified information security engineers who interpret the results of the remote scan, present unbiased evaluations of your existing network security, and offer recommendations for remediation. Progent offers two non-overlapping security inventory packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while providing enterprise-class evaluations of your IT network's vulnerability to attack.
Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises configuration and debugging services to help your organization to design, implement, update, tune, manage and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your specific workplace design, construction, and anticipated network traffic.
Progent can help companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan in case of an IT network catastrophe. Progent can help you create a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, zero-downtime system solution that takes into account availability issues covering a wide range of infrastructure technologies and procedures.
DoubleTake/Carbonite Software publishes a family of products intended to provide small businesses a range of cost-effective solutions for backing up and recovering business-critical workloads including Microsoft Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progentís disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small company IT systems to create an advanced state of fault tolerance and disaster recovery capability at a budget-friendly cost.
GIAC was founded in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the network security capabilities covered within GIAC certification such as evaluating network vulnerability, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Cisco has designed an extensive array of routers that includes appliances built to deliver the security, performance, and reliability demanded by organizations from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Progent can provide small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to enhance business processes so they align better with your business objectives. Your business can create and implement a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
Progent's short-term IT staffing services enable businesses to respond to the need for network support personnel without incurring the costs and hassle that come with vetting and hiring experienced technical help and without adding to your permanent head count.
Progent's certified Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers fast ROI and promotes better business outcomes. Progent can help your company to interface Microsoft Office or Office 365 applications with one another and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility issues between various versions of Microsoft Office and offers customized online instruction to individual users or groups.
Our Experts Group offers consulting in important fields that include Apple OS integration and applications; Support for Linux-powered, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical application help; Chief Information Officer, management information analyst, and project logistics services; Special program development and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal development and integration; DBM support and efficiency help; Business information consulting; and Telecom architecture consulting.
Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, customization, training, and debugging services since the product's original release. Progent offers in-depth expertise for updating legacy Dynamics GP deployments. Progent can help your business to plan, test, and carry out an efficient upgrade from a a legacy release of GP to the latest version of Dynamics GP.
Progent's Microsoft Office Word and Office 365 Word experts offer a wide selection of affordable remote support services to assist your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to migrate to a current version of Office Word. Services offered by Progent's experts include VBA software development, isolating and resolving compatibility problems between different releases of Word, integrating Word with different Office applications such as Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet integration, and online training sessions customized for your special requirements.
Progent provides a variety of network service packages for small companies. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT management product that monitors the availability, throughput, and safety of your information system and identifies potential problems before they can bring down your network. With Progent's economically priced network support packages, small companies can choose a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution.
Progent's Microsoft consultants can provide in-depth expertise in deploying, operating and troubleshooting any edition of Project Server and can provide a broad variety of cost-effective online consulting services following proven best practices to assist businesses of all sizes to get all the advantages of this powerful platform. Support services available from Progent include solution planning, installation and migration, setting up safe file and status sharing among onsite and offsite users, network optimization, and customized online training.
Progent can provide economical online support from consultants skilled in a broad range of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers consulting support for all major data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help your company to design, enhance, or troubleshoot backup solutions for a variety of environments including on-premises, edge to datacenter, cloud-based, or hybrid.
Progent offers national urgent phone support and consulting services for companies who operate environments based on versions of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online network consulting provides maximum return for your information technology dollar by protecting user efficiency and limiting the time billed for network repair services. Advanced online support utilities and skilled technicians and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In most of cases your network issues can be remediated over the phone or through a mix of phone help and online connectivity. Progent can make available Cisco CCIE network engineers and CISM premier security specialists to assist you with the most difficult system problems.
Progent can provide fast remote support from Cisco CCIE networking consultants. Progent's CCIE consultants can link to your environment via powerful remote diagnostic utilities to deliver quick and affordable troubleshooting and repair of critical network issues.
Progent is a pioneer in affordably delivering enterprise-class IT support to small companies. Progent's success in handling the network support needs of the historically underserved small company market is the combined outcome of major technical and operational breakthroughs that have removed a great deal of the traditional expenses out of administering network service, added unmatched professional expertise into the support mechanism, and dramatically streamlined the solution process.
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help you to move from an earlier edition of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 environment so you realize maximum business value.
Cisco Nexus switches are designed to deliver the throughput, scale, resilience, cloud readiness, capacity, data protection and manageability required to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite consulting and troubleshooting expertise to assist you to create an efficient switch architecture, set up test systems to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, run security vulnerability assessments, set up advanced monitoring and alert systems, consolidate resources through virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the powerful zero-downtime features incorporated into Cisco's Nexus family of switches. Progent can also assist you to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide quick payback by improving your productivity, cutting the cost of hardware and service, streamlining administration, and integrating your key communications technologies.
Progent's Microsoft and Cisco-certified network experts can help you to assess the value of Exchange 2010 for your business and can assist your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer quick ROI by improving your productivity, cutting the expense of equipment and support, simplifying administration, and integrating your vital communications platforms.
Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your VMs, databases and logs; setting up HLB for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
For medium-size businesses looking for network consulting services, Progent can deliver an array of alternatives including on-site service, remote support, phone-based Help Desk, 24x7 support with automatic system monitoring, temporary staff augmentation, site relocation support, software programming, and professional consultation. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent offers expert onsite help for fixing network issues quickly and affordably.
Progent's Cisco-certified Wi-Fi consultants can assist your organization to evaluate the advantages of using Catalyst Wi-Fi controllers to manage wireless networks of any scale. Progent can help you to support and debug your existing Wi-Fi network or help you design and implement a smooth migration from earlier generation Wi-Fi controllers to current models.
Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated email components to lower hardware costs and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your small businesses to assess the potential advantages of Office 365 Exchange Online, design a solution that fits your business needs and IT budget, implement an efficient move from your current Exchange system to one that incorporates Exchange Online, train your IT team and end users, and provide as-needed consulting and technical support.
For advanced project management assistance, Progent offers the services of senior information technology experts with decades of experience in technology management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise customers follow leading practices to ensure that strategic projects are successfully completed on schedule and on budget.
To provide economical IT services for small companies, Progent offers comprehensive IT outsourcing plans that offer small businesses fast access to network help without requiring you to recruit, educate, and manage a large full-time computer support team. Progentís IT outsourcing packages offer you an affordable way for building a protected and robust environment for your important Microsoft Windows office productivity suites including Microsoft Office XP and Office 2003.
Progentís Microsoft-certified consultants offer small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to connect to, manage, distribute and interact with relevant information, files, and software and to interact with other people. It enables quicker and better decisions, more efficient sharing across teams and more economical business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the information theyíve developed in a way that makes data convenient to find, retrieve and apply.
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that information security professionals are expected to master. It provides business management the assurance that those who have qualified for their CISM credential have the experience and capability to provide efficient security management and consulting services.
If you have a small business IT system with 10 to 50 network clients, Progent's computer outsourcing services free your organization from over-reliance on single freelance service provider while giving you affordable and reliable access to enterprise-class technical support. By providing IT support help when you require it, providing specialized expertise for key technologies, delivering value-added services such as automated server monitoring, and billing only for support you use, Progent gives you an affordable way for maximizing the productivity of your small office network. Progent is the smart way for small organizations to create and maintain a robust and secure information network and to have quick access to the experienced consulting typically restricted to businesses who can support a large internal IT organization.
Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to preserving the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a level of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages designed to assist you to identify and resolve a an array of IT network problems before they can hurt your business.
Progent's Microsoft consultants offer in-depth expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of cost-effective online consulting services following proven best practices to help organizations of any size to receive all the benefits of this powerful platform. Consulting support offered by Progent include solution design, software configuration and migration, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized online training.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile OS that allows small organizations to transition from the older stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes local and virtualized cloud-based resources. Progent's consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost advantages of moving to Essentials and implementing a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers comprehensive project management so you can plan and execute an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting, troubleshooting, and training.
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows systems into cohesive environments with full sharing and collaboration support. Allowing efficient cooperation among a mix of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Macintosh consulting makes it possible to provide world class support to businesses that depend on these platforms to keep their strategic edge. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's Microsoft-certified consultants offer economical online and onsite expertise, application development, and debugging services for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Cisco Cisco Unified Communications Manager (CUCM), formerly known as CallManager, acts as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating closely with applications like Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises support to help businesses of all sizes to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum business value. Progent can assist with any aspect of CUCM configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server failover systems for high availability, performance tuning, and integration with Exchange Server.
Progentís Wireless Site Survey assists you to design and implement a wireless network adapted to your environment, providing your business a wireless solution that delivers the reception, performance, load-handling capability, QoS, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.
Progent can assist your business to plan an upgrade to Teams from Skype for Business and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent can assist you to plan and execute a smooth migration from a UNIX-powered information system to a network based on MS Windows and capable of running Microsoft's familiar office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your information and reduce productivity discontinuity by developing an efficient transition plan that protects your existing assets in UNIX application and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of existing environment, migration strategy and testing, Exchange migration services, data and application transition, and server and storage system migration and economization.