Progent can provide rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your environment via powerful remote diagnostic utilities to deliver quick and affordable analysis and remediation of urgent network issues.
Progent's experts offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone integration and iPad management, or moving to iCloud. For computer networks based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.
Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, security and compliance, automated deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and post-migration consulting support.
Progent offers national online phone support and consulting services for businesses who operate Apple macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's experts can provide Apple macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support provides optimum return for your information technology dollar by protecting client productivity and limiting the time billed for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In most of situations your IT problems can be remediated by telephone or via a combination of phone help and online access. Progent can make available Cisco certified CCIE network experts and CISM and CISSP premier security professionals to help you with the most difficult network problems.
Progent's engineers can provide a range of network consulting services to help organizations of any size to deploy, administer, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to create testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment plans based on proven methodologies.
E-Mail Guard is Progent's economical antispam and antivirus managed service that gives small companies world-class defense against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based antispam and virus protection services that ward off email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators monitor and control their email systems, irrespective of server platform, hardware technology, or geographic location.
Progent's ProSight family of managed IT services are intended to provide businesses who have minimal internal network administration and support teams with affordable help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include flat-rate IT management costs, smart automation of common management tasks, continual absorption of the latest technology, graceful transition from older technology to modern solutions, improved alignment of computer technology with business goals, access to veteran IT experts, and allowing management to focus on business issues rather than ever-changing computer technology.
Progent's Microsoft and Cisco premier network engineers can provide expert help with a wide array of products and technologies and can provide that assistance by phone anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent offers remote help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft Windows and UNIX-based technology. Progent also offers the help of Cisco CCIE infrastructure engineers for the toughest network issues, plus the support of CISSP-qualified security consultants to handle high-level security design and troubleshooting. Progent has delivered online network support to businesses in all 50 states in the United States.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious problems detected by SCOM 2012.
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, teleworker access, data and identity security, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and post-migration Call Center support services.
Progent's Microsoft-certified Windows 2003 Server engineers can provide network support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, integration, administration, and maintenance offerings include system planning, installation, project management, on-premises and remote network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Dynamics GP can help you grow and manage your business more efficiently by delivering easy access to strategic information and a fast ROI. Microsoft Dynamics GP confers important business benefits including its ability to extend the reach of your company, manage your financials, automate financial operations, unify processes throughout your company, refine inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize cash flow. Progent can show you how to configure and maintain a robust, safe server and communications foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you reap all the benefits of your Dynamics GP/Great Plains business management system.
Medium-size companies can derive all the advantages of System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier IT support professionals. Thanks to Progent's economically priced network support packages, mid-size businesses can select a basic co-sourcing package built around Operations Manager 2007 with server monitoring, automated warnings, in-depth reporting, Help Desk support, and remote service. For businesses with mission-critical applications who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide medium-size business networks world-class availability, protection and performance.
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Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your business processes.
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, uptime, BOYD support, and integrated business intelligence. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's certified failover clustering consultants can help companies of all sizes to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to streamline the management of failover clusters.
Progent's Microsoft-certified consulting experts can help you to assess the value of Exchange 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast ROI by improving your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and consolidating your key communications platforms.
Microsoft SQL Server 2008 delivers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of creating, deploying, managing, and using company information and database programs on platforms ranging from handheld devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consultant with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent provides several essential kinds of Call Center services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your clients instant access to a dependable support group with extensive experience providing phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to business productivity. Progent's target is to resolve and not simply report problems.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other email components to reduce capital expense and administrative hassle. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and budget, carry out a non-disruptive migration from your current Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's Experts Team provides support in important areas including Macintosh integration and applications; Support for Linux, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application support; CIO, management information analyst, and project management outsourcing; Special program development and integration; Web, electronic business, Electronic Data Interchange, and client information portal design and deployment; SQL support and efficiency consulting; Business information expertise; and Telecommunications architecture consulting.
Progent's consultants offer experience in a variety of technologies relevant to mobile connectivity such as system infrastructure, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your company time and expense by applying their wireless experience to show you how to select and configure mobile networking technologies that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile PDAs perform more reliably.
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Progent's Microsoft-certified consultants average more than a decade of background providing unified communications solutions for companies ranging from small businesses to large enterprises. Progent offers affordable consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting services can help you in planning and implementing a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 clients running Office Outlook and can help you configure Outlook Web App (OWA) for all major browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a centrally managed web gateway that acts as a one-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits customized reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft consultants can help you to design and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to migrate smoothly to Forefront TMG 2010 from any version of ISA Server.
Progent provides clients the services of consultants who have earned some of the computer industry's most prized certifications. Progent thinks that customers deserve to know that their computer support providers have formal testing plus extensive real-world experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor credentials such as the CCIE brings privileges for significantly superior vendor assistance than is offered to uncertified consultants, allowing Progent to deliver customers a higher class of IT service. In addition, major credentials such as CISSP or ISSEP for network security can help corporate clients to demonstrate compliance with regulatory requirements by using the services of recognized industry experts.
Before Progent's Microsoft Operations Manager solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent can now fix server problems before they becomes serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, security and performance.
Progent's Cisco-Premier network management engineers can help you to run Cisco's network management tools alongside a variety of powerful third-party applications to create a complete network management strategy in order to keep your environment operating reliably, conserve expensive resources, guard your data, recover quickly from device failure or malicious attacks, and allow you to expand or reassign network resources sensibly and economically as your company grows.
Progent is hiring a range of on-staff workers including solutions-driven Microsoft Certified Systems Engineers; connectivity experts with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system design with experience in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data protection, and VMware technology. We are also looking for desktop support technicians, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. We are also hiring experienced managers and administrators who can operate efficiently in our dynamic, virtual office model. Progent works with independent consultants with proven knowledge and field experience in important IT topics outside our main service focus. Our Experts Group employs freelance consultants who offer advice and programming support for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; possess specialized expertise with non-Microsoft platforms such as Linux, Apple OS, or Sun, or can provide expert skills in areas such as telecommunications, web development, Electronic Data Interchange, web commerce, or database management. Freelance consultants premier by Progent cooperate with Progent's staff professionals to deliver comprehensive solutions for small business networks.
Exchange 2013 includes major enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements favorably impact vital facets of IT including ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management for Exchange Server 2013.
Dynamics GP/Great Plains 2010 financial software is a comprehensive business management solution that integrates data and processes across your business, interfaces easily with other applications, and connects employees, customers and vendors regardless of time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent's Microsoft-certified consultants can help you to enhance your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit PC desktop processing, plan an affordable migration strategy that reduces business disruptions, and deliver inexpensive, expert remote support to assist your company to install 64-bit PC desktop operating systems and applications on your current computers.
Progent's high availability interoffice connectivity and 24x7 network connection professionals can help small organizations create non-stop Interoffice connectivity via fully redundant system architectures with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers economical 24x7 interoffice connectivity.
With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to realize all the benefits of adding intelligent services into their IT infrastructures. Cisco's Catalyst switch technology allows you to enable features that make your IT network sufficiently available to accommodate real-time needs, scalable to facilitate growth, secure enough to guard confidential information, and capable of prioritizing and controlling all traffic to optimize system operations. Progent's CCIE certified consultants can help you select and integrate Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security consultants can help you create a strategic protection policy and set up Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response.
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For custom program development, Progent can provide programming experts to write business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform network, Progent's CISA and CISM-premier security specialists can assist your entire organization in a broad array of security areas including security management procedures, security design and models, access control systems and techniques, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and ISSAP define the basic skills and worldwide standards of performance that information security managers are expected to possess. These accreditations offer IT management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver world-class security support and engineering help.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 available from Progent's experts include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, security and compliance, automated provisioning and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and post-migration Call Center support services.
Progent offers affordable remote assistance to help you to design, configure, and fix any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent also offers remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your IT system.
Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and onsite assessment and migration support for Windows 10 provided by Progent's experts include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, telecommuter access, data and identity security, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing consulting support.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable availability for key applications by providing unified, cross-platform monitoring of IT infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting group offers advanced remote and onsite expertise to assist businesses of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent can help you to move to SCOM 2016 from older releases or from different monitoring platforms, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to carry out your upgrade to Exchange Server 2010, generate thorough documentation of your new messaging environment, train your network support staff and users to get them ramped up rapidly on Exchange Server 2010, and offer continuing administrative services and technical support. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.