Progentís Microsoft-expert consultants can help your organization to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of moving to 64-bit desktop computing, plan an affordable upgrade strategy that reduces operational disruptions, and provide economical, professional remote support to aid your company to configure 64-bit PC desktop software and applications on your current hardware.
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with iPhone integration and iPad synchronization, or migrating to Apple's iCloud. For business networks based exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.
Microsoft Windows Server Update Services allows network managers to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can fully and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft SUS deployment, setting up user's computers, defining the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email infrastructure to lower hardware costs and administrative hassle. You can use Office 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, design a solution that makes sense for your business needs and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
Exchange 2013 incorporates major improvements to the capabilities of Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements affect vital facets of IT such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of migrating to Exchange 2013, design an efficient test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco CCIE network consultants can help you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software expertise.
Progent offers online and onsite consulting to assist your organization with any phase of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence environment. Progent's BI experts can help your company to support your current reporting environment, assist you to upgrade reports from an outdated reporting platform to a current solution, and provide as-needed remote mentoring to meet your specific needs. Progentís management reporting and analytics professionals offer expertise in the leading business analytics reporting and visualization tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Progent provides small and mid-size organizations expert consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies including WatchGuard, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and select the right technologies from multiple vendors to achieve your security goals while sticking within your spending restraints.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist your organization to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Microsoft-Premier SQL consultants offer an array of support services to assist small and midsize businesses to design, implement, administer, and repair MS SQL 2008 systems in order to receive the optimum strategic advantage from this advanced RDBM technology. Also, Progent can provide expertise for network architecture, company-wide protection, and application development to optimize the business advantage of your SQL Server network.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design custom mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.
Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, once workers were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to fix system issues before they becomes serious enough to impact network availability. Thanks to MOM, Progent can resolve incipient problems before clients are aware that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, security and performance.
Progent can help you in all phases of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
System Center Configuration Manager automates application and device deployment at scale, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, enables safe end-user self service, and delivers a single control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist you with any aspect of planning, installing, operating and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Progent's Cisco-Premier network management engineers can show you how to use Cisco's management utilities along with a variety of powerful third-party products to build a complete network management strategy to keep your network operating reliably, fully utilize limited resources, guard your data, recover rapidly from hardware failure or deliberate assaults, and enable you to expand or reassign valuable resources sensibly and affordably as your business grows.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business better support for your information system.
Small to middle size businesses can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT support packages, small businesses can select a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks world-class reliability, security, and performance.
Progent's Cisco-certified wireless experts can help organizations of any size to plan, deploy, manage and repair Cisco Aironet wireless AP solutions to achieve the performance, range, density, scale, security compliance and ease of management needed for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable online and onsite consulting services for both legacy and current 802.11ac Aironet wireless access points and Progent can help you design and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features plus a revamped structure. These enhancements affect key facets of IT including manageability, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent also offers affordable online support and management services for Microsoft Exchange 2013.
Progent can provide enterprise customers the services of a certified NetApp consultant for online or on-premises expertise for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to take care of issues with NetApp SAN deployments efficiently following leading practices.
Progentís Technical Response Center (TRC) provides affordable national after-hours remote troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer 24x7 phone support and online direct computer access to troubleshoot and resolve technical problems rapidly and affordably.
Progentís Wireless Site Survey helps you to design and implement a wireless network adapted to your facilities, offering your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service.
Progent's Microsoft-certified engineers offer advanced support in implementing, using and troubleshooting any edition of Microsoft Project Server and can provide a broad variety of cost-effective remote consulting services based on proven best practices to assist organizations of any size to receive all the benefits of this leading project management solution. Support services offered by Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent's Mac experts can promote the creative facets of Macintosh computing by offering help services and training in imaging, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, software development, and technical support services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management solution.
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group online training classes customized to address your specific needs. Progent's experts also can show you how to integrate and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide online and on-premises assistance to help you create and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and quicker ROI, more leveraged use of physical computers, simplified operations, enhanced system availability, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, economical hosts for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of program development or evaluation environments from on-line systems.
Progent offers IT support for medium size companies with 100 to 250 system clients. The medium size business or work group has traditionally been an underserved segment of the market for IT support services. The overhead and support access models of major third-party service firms make them excessively expensive for the typical small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information system whose advanced technology and sophistication are frequently comparable to the information systems of far larger companies. Progent's service delivery model, which takes full advantage of remote service, virtual network technology and 24x7 network monitoring, significantly reduces the IT maintenance costs of an SMB while offering the mid-size organization with big-company support from professional, world-class consultants knowledgeable in a broad array of midsized business technologies. If your mid-sized organization or small business is looking for levels of network help needed by a medium size office without budgeting enterprise costs, call Progent.
If your company runs a Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire organization in a broad range of security areas including security management procedures, security architecture and models, connection control systems and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISM and ISSAP define the basic skills and worldwide standards of knowledge that network security managers are required to master. These accreditations offer IT management the confidence that consultants who have earned their CISM or CISSP certification have demonstrated the experience and theory to deliver effective security management and engineering help.
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises expertise, application development, and troubleshooting support for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V network, and demonstrate to you how you can use Citrix Essentials to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and support and simplifying management processes.
Progent offers affordable online assistance to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and efficient infrastructure that is best suited to your computing model. Progent also offers remote or onsite training to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the business value of your information system.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and repairing SCOM environments and can provide companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate serious problems detected by SCOM 2012.
Cisco Nexus series switches are designed to deliver the speed, expandability, dependability, virtualization support, capacity, data protection and manageability required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises consulting and troubleshooting expertise to assist your IT staff to create an efficient network topology, set up test systems to confirm your network design, deploy Nexus switches, create and enforce appropriate policies, run security vulnerability evaluations, configure advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the advanced zero-downtime features available for Nexus switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.
Progent's Microsoft Certified professionals can provide expert support for corporate-wide implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 rollouts or upgrades and can provide local technicians to help large companies with installations of Microsoft Exchange in the or any region served by Progent's consultants.
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent provides small and mid-size companies expert support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security strategy and select appropriate products from multiple suppliers to achieve your security objectives while sticking within your spending limits.
For advanced project management assistance, Progent can provide the services of veteran information technology experts with decades of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.
Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT support programs, small and midsize organizations can choose a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small company networks world-class reliability, security, and productivity.
Progentís Help Desk Co-management service allows your business to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Microsoft allows you to create seamless hybrid environments that integrate Office 365 and on-premises Exchange systems. This permits you to have specific mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.
Progent's Juniper-certified network engineer can help you to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated products to current releases. Progent's Junos OS engineers can offer support for Juniper's premier network control software to help you to streamline the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain networks that include a combination of Juniper's software platforms.
Progent's certified IT experts offer Windows Server 2016 integration consulting to assist organizations of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent offers affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent can provide occasional support to help you to resolve complex technical issues or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.