Progent can help businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent's consultants can assist you with any stage of Azure cloud migration including requirements definition, prerequisites assessment, solution design, pre-production testing, implementation, centralized administration, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN connections so your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure services.
For large organizations, Progent can supplement internal IT staffs by offering extensive experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a seamless nearby extension of corporate network management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows 2000. Progent can offer field engineers and technicians to help with a site relocation or office move, or a system architect to help with building or utilizing an Internet Data Center or Hosting Facility.
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's Microsoft-certified consultants offer companies of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently connecting people, teams and data. Microsoft SharePoint Server provides a central location for your employees or customers to access, manage, share and interact with useful data, files, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join employees, customers, teams and projects with the information they've developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to manage your existing SharePoint environment or migrate to the latest release of SharePoint.
Progent's certified security consultants can show you how to protect your Apple Mac environment through professional services including running security audits, recovery from virus and worm attacks, configuring firewalls, integrating safe off-site and mobile connectivity, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the specific goals of your corporate network.
Progent's professionals provide expertise in a variety of disciplines relevant to mobile connectivity such as network infrastructure, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified experts can save your organization work and expense by applying their wireless expertise to help you select and configure wireless networking solutions that make sense for your business. Progent can also tune your IT architecture so that wireless PDAs work more reliably.
For help creating, enhancing, or repairing business aplications for Windows, any version of Linux, or for the Web, Progent's team of program developers, relational database designers, and project managers can make sure you get the project completed on schedule and within your budget. Progent's experienced software programmers offer affordable and efficient remote help for projects as small as creating VBA scripts for Office Excel or as large as developing line-of-business RDBMS applications based on SQL Server or Oracle.
Progent can provide expert support for every step of your Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment needed, suggested sourcing, system testing at customer location or at Progent's testing lab, managing transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous servers, and webinar training for client's support group and end users.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and post-migration technical help.
Windows 8.1 is designed to power computers from smartphones and slates to engineering workstations. A wealth of innovative capabilities, such as its touchscreen support and signature live tiles GUI, offer a broad selection of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can assist bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum business value from the operating system's many technical enhancements.
Progent has put together two low-cost service packages designed to allow small businesses to get a professional security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your network from outside your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a network scan from an authorized machine inside your company firewall to evaluate vulnerabilities to inside threats. The two security inventory packages are set up and run from a protected remote site.
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Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can help create efficient cybersecurity solutions that protect a small office from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that support onsite, online, and mobile clients accessing network resources spread over multiple physical sites and various clouds.
Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.
Progent has two decades of experience assisting small and mid-size companies to design, deploy, tune, manage, and debug IT networks that incorporate at-home workers.
Progent's Meraki Wi-Fi AP experts provide remote and on-premises support to help organizations of all sizes to plan, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or device.
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ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that any potential problems can be resolved before they can impact productivity.
The cluster technology built into the high-end editions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, configuration, and administration of server clusters that offer greater levels of network availability, security, performance, and flexibility. New or improved features include cluster verification, easier setup and installation, improved cluster administration, redesigned cluster architecture for increased availability, hardened protection and quorum models, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, train your network support personnel to administer your cluster environment, deliver continuing consulting and technical help services, and produce and validate a disaster recovery plan.
Progent has 20 years of background helping small and mid-size businesses to plan, deploy, optimize, administer, and troubleshoot computer networks that incorporate telecommuters.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack adequate internal resources to assemble proper test environments, the lab cuts capital outlay and engineering risk while keeping critical IT projects on schedule.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is carried out on schedule and within budget.
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and reporting.
Before Progent's MOM-based solution, network issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now ward off system troubles before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers suspect that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class reliability, security and performance.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology by SentinelOne to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the entire malware attack progression including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Email Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to qualify for a standard Postini license, you can still get access to Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and virus defense service program. Progent's expert e-mail protection professionals can help you develop an email defense strategy that incorporates spam filtering and antivirus products and processes.
Progent can provide the temporary assistance of a veteran CIO who can offer a broad perspective to help your company pick and support network solutions to meet your current needs and that can serve as a firm foundation for your growth. Progent's part-time Chief Information Officer consulting services provide financial advantages to companies trying to maximize the benefits from their network investment but who are without the budget or hesitant to take on another executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of engineers certified to support all major OS platforms and networking technologies plus a wide selection and business software, Progent is in an ideal situation to offer objective advice as well as expert technical support for developing IT solutions that match the particular requirements of your organization.
Progent's Technical Response Center provides national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service professionals offer phone help and online direct network access to isolate and resolve network problems rapidly and economically. The scope of technical expertise available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to qualified experts as needed.
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features plus a redesigned architecture. These enhancements affect vital areas such as ease of administration, availability, security, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, design an efficient test and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Exchange Server 2013.
Microsoft SQL Server 2016 offers significant improvements in performance, capacity, data security, uptime, mobile computing support, plus integrated analytics and reporting. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help businesses of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent has two decades of background helping small and mid-size companies to design, implement, tune, manage, and debug IT networks that support at-home workers.
Nagios and MRTG are powerful, license-free monitoring utilities that run with Linux and can be used to analyze UNIX/Linux environments, Microsoft Windows systems, or mixed-OS systems where Linux and Microsoft Windows run side by side. Nagios allows system managers to monitor network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's network integration experts can show you how to use both these utilities to tune and troubleshoot your system.
Progent's Cisco CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small companies with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
E-Mail Guard is Progent's economical anti-spam and antivirus service that offers small companies world-class protection against spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-based anti-spam and virus defense services that ward off email assaults before they can breech the company firewall. Perimeter Manager also lets administrators track and control their email application, regardless of server vendor, hardware technology, or data center location.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
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Progent's Citrix-authorized consultants can assist you to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist you to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current Citrix technology environment and show you how to enhance consolidation, performance, protection, uptime, and disaster recovery.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent is committed to information transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent is able to focus on offering hard-to-find services where Progent faces few competitors. Medium-size companies who utilize trusted freelance consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and productive.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based control and world-class security for your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked information into useful understanding of your business.
If you want to update your corporate web site, build internal websites for purposes such as human resources or worker training, establish a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's experts can also show you how to build and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web tools.
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security strategy, automate network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent can provide the support of Microsoft-certified consultants and experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security consultants to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Progent offers nationwide online technical support and consulting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft Windows products. Remote technical support offers maximum return for your IT dollar by preserving user productivity and shortening the time charged for network repair services. Advanced online access tools and experienced technicians and consultants combine to enable Progent to solve most network issues without squandering time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP premier security professionals to assist with the most challenging network problems.
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your particular business needs. Progent's Microsoft support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting services for safe, company-wide resource sharing as well as integration with Customer Relationship Management products.
If your business computer system combines Sun Solaris technology with Windows, Progent can assist you to incorporate your IT resources into a unified environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, enhanced performance, and strong protection. Progent's Solaris and Windows coexistence support services include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, in-person technical support, and Helpdesk support.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.