Cisco Network Consulting

ProSight Duo Access Security
Progent's ProSight Duo catalog of managed services incorporates industry-leading access security technology from Duo, a Cisco Systems company, to offer two-factor authentication services. Two-factor authentication is one of the foundations of zero-trust network security design. 2FA uses different-band ID verification to provide a second layer of security on top of just passwords. 2FA guards against the most common sources of security breaches including phishing, brute-force password attacks, and stolen credentials.

Duo's push technology saves time and distraction by permitting users to confirm their identity simply by touching "Approve" on the validation box on their own smartphone or watch. This one-touch procedure does away with the necessity to retrieve an email or text and copy a passcode manually.

Progent's ProSight Duo catalog consists of three subscription services that progressively add features. ProSight Duo MFA permits organizations to deploy Duo's two-factor authentication technology to guard all applications while providing essential policy tools, unified management, and fast endpoint provisioning. ProSight Duo Access provides all the features of ProSight Duo MFA plus adaptive ID validation controls and extensive endpoint health checking. ProSight Duo Beyond adds the ability to identify company as distinct from personal devices, deny access to suspect endpoints, and give users secure and seamless access to inside apps. Progent is a Duo Managed Service Provider and can assist your organization to design, implement and manage an advanced identity validation solution that delivers top-level security without disrupting your users.

Two-factor Authentication
The overwhelming majority of security break-ins involve compromised passwords. Every managed service plan in Progent's ProSight Duo catalog of access security solutions can eliminate your risky reliance on password protection by allowing two-factor authentication. With 2FA implemented, when you log into a secured online account and provide your correct password you are asked to confirm who you are by means of a device which you have sole possession of and that utilizes a different ("out-of-band") network channel. A wide selection of devices can be utilized as this second means of authentication such as an iOS or Android smartphone or wearable, a token, a landline telephone, etc. You can enroll several different validation devices.

After you verify who you are using your validation device, you are permitted to run your app or utilize your VPN or remote desktop service. With the Duo Mobile app's push notification service activated, you can simply press "Approve" on your supported phone or smart watch. This streamlines the sign-on experience by making the authentication procedure virtually instantaneous. For other secondary devices, such as a token, you can transcribe a short-term passcode.

Products Available with ProSight Duo Managed Services
Progent's ProSight Duo catalog of subscription-based service offerings include ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's cybersecurity consultants can assist your company to determine which plan for ProSight Duo makes the most sense for your requirements.

ProSight Duo MFA Features:

• Two-factor authentication
• Duo Mobile to push one-touch identity verification for smartphones and watches
• ID verification through a U2F USB device or biometrics
• Conventional two-factor authentication via a passcode displayed on a token, mobile device, or provided by a network admin
• User self-enrollment and management
• Dashboard displaying all devices accessing protected apps
• Access policy enforcement based on application, user group
• Cloud-based single sign-on (SSO) for any apps through an MFA-protected dashboard

• All of the capabilities of ProSight Duo
• Unified Endpoint Visibility displays every networked device, not just managed endpoints
• Highlight and monitor high-risk endpoints
• Duo Device Health application for laptops and desktops
• Cybersecurity health monitoring for mobile endpoints
• Policy enforcement driven by location
• Blocking capability for anonymous communication networks such as The Onion Router (Tor)
• Detection of suspicious or unhealthy networks
• Health-based policy enforcement for notebooks, PCs and computers
• Advise users at sigh-on to bring up to date their software and cybersecurity settings

• All the capabilities included with ProSight Duo Access
• Detection of company-owned as opposed to personally owned notebooks, PCs and mobile devices
• Identification of third-party software agents such as AV operating on endpoints
• Secure access to on-prem websites/applications and SSH servers without needing VPN credential management
• Verification of both user and endpoint trust
• Limit device access to apps based on enrollment in endpoint management systems
• Limit mobile access to apps determined by membership in mobile device management systems

Download Importance of Using Advanced Password Management Technology White Paper
To view or download a white paper about the importance of utilizing up-to-date password management technology, click:
Reasons for Deploying Advanced Password Management Technology White Paper. (PDF - 2.3 MB)

How Progent Can Assist You to Build an MFA Solution with ProSight Duo
Progent can help your organization to design, deploy, maintain and debug a two-factor authentication solution based on ProSight Duo technology. Progent can also assist your business to integrate ProSight Duo 2FA services into a unified, comprehensive security system by providing expert support for all aspects of modern cybersecurity tools and services for any mix of cloud-based, on-premises, work-from-home, and mobile environments.

Progent's Cisco-certified CCIE network engineers can help you to configure and troubleshoot your Cisco Firepower firewalls, switches, VPN connections, and other network infrastructure to work with Cisco Duo's secure access technology. Progent's authorized Azure integration experts, Amazon AWS configuration experts and Google Cloud Platform consultants can assist you to add the security of ProSight Duo two-factor authentication to your cloud-hosted apps. Progent's at-home workforce solution experts can assist you to set up safe and reliable remote connectivity for your at-home workers.

Progent also offers fast guidance from Microsoft 365 Exchange consultants, SQL Server consultants, and Microsoft 365 integration consultants assist you to plan and implement Duo 2FA with your critical workloads. Progent's CISSP-certified network security consultants and CISM-certified network security specialists can help your company to evaluate and elevate your overall cybersecurity posture. Progent can also provide ProSight Active Security Monitoring (ASM) managed services for machine-learning based endpoint protection powered by SentinelOne.

Other Managed Services Offered by Progent
Besides ProSight Duo 2FA services, Progent can provide other value-priced managed service plans that address key components of your information system like cybersecurity, backup/recovery, and network infrastructure monitoring and management. By partnering with top-tier technology innovators, Progent can offer small and middle-size organizations the benefits of the same advanced technology used by global enterprises. Managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based analysis technology to guard physical and virtual endpoints against modern malware assaults like ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight ASM protects local and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
  Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

• ProSight Data Protection Services: Backup and Recovery Services
  Progent has partnered with advanced backup/restore technology providers to produce ProSight Data Protection Services, a family of subscription-based offerings that provide backup-as-a-service. ProSight DPS products manage and monitor your data backup processes and allow transparent backup and fast restoration of important files, apps, images, plus virtual machines. ProSight DPS helps your business avoid data loss resulting from hardware failures, natural disasters, fire, cyber attacks like ransomware, user mistakes, malicious insiders, or application glitches. Managed services available in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed backup services are most appropriate for your network.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent consultant so all looming problems can be addressed before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about ProSight IT Asset Management service.

• Active Protection Against Ransomware: Machine Learning-based Ransomware Identification and Remediation
  Progent's Active Protection Against Ransomware is an endpoint protection (EPP) managed service that incorporates next generation behavior analysis technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. Progent Active Security Monitoring services safeguard local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ransomware defense and recovery services.

• Outsourced/Co-managed Service Desk: Call Center Managed Services
  Progent's Call Center managed services allow your information technology team to outsource Support Desk services to Progent or split activity for Service Desk support seamlessly between your in-house network support team and Progent's extensive roster of IT support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk Service offers a transparent supplement to your corporate network support organization. Client interaction with the Service Desk, provision of technical assistance, issue escalation, ticket creation and updates, efficiency measurement, and maintenance of the support database are consistent whether incidents are taken care of by your in-house support organization, by Progent's team, or both. Learn more about Progent's outsourced/shared Service Center services.

• Progent's Patch Management: Patch Management Services
  Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your IT environment, Progent's patch management services allow your in-house IT team to focus on more strategic initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's patch management support services.