Cisco Network Consulting

ProSight Duo Identity Verification
Progent's ProSight Duo family of services integrates industry-leading access security technology from Duo, a Cisco Systems company, to offer multi-factor authentication services. Two-factor authentication (2FA) is one of the pillars of zero-trust network security strategy. 2FA utilizes separate channel identity confirmation to build a second layer of protection on top of just passwords. 2FA protects against the most frequent sources of cybersecurity breaches including phishing, social engineering, and stolen credentials.

Duo's Push App minimizes time and hassle by allowing users to confirm who they are simply by tapping "Approve" on the authentication box on their personal smartphone or wearable. This one-touch procedure eliminates the need to open an email or text message and transcribe a security code by hand.

Progent's ProSight Duo line includes three subscription-based services that progressively add features. ProSight Duo MFA permits organizations to implement Duo's two-factor authentication platform to protect all users while offering essential access tools, centralized management, and fast endpoint provisioning. ProSight Duo Access includes all the capabilities of ProSight Duo MFA plus adaptive ID validation controls and extensive endpoint health monitoring. ProSight Duo Beyond adds the ability to differentiate corporate as distinct from personal endpoints, deny access to suspect endpoints, and give users safe and transparent access to internal apps. Progent is a Duo Managed Service Provider and can assist your organization to design, implement and manage an advanced ID authentication solution that delivers top-level security without bogging down your users.

Two-factor Authentication
80% of security breaches involve compromised passwords. Each service offering in Progent's ProSight Duo line of identity validation solutions can eliminate your risky reliance on passwords by allowing two-factor authentication. With 2FA implemented, when you sign into a registered online account and provide your correct password you are asked to confirm who you are by means of a device which you have exclusive possession of and that utilizes a different ("out-of-band") network channel. A broad selection of devices can be used as your second form of authentication including a smartphone or wearable, a token, a landline phone, etc. You can enroll several different authentication devices.

After you confirm who you are via your out-of-band device, you are allowed to run your application or utilize your VPN or remote desktop connection. With the Duo Mobile app's push notification feature activated, you can simply tap "Approve" on your iOS or Android smartphone or watch. This streamlines the sign-on experience by making the authentication procedure virtually immediate. For other secondary devices, such as a token, you can copy a short-term passcode.

Plans Available with ProSight Duo Services
Progent's ProSight Duo suite of subscription-based service plans consist of ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's security consultants can help your business to decide which version of ProSight Duo is appropriate for your requirements.

ProSight Duo MFA Features:

• Two-factor authentication
• Duo Mobile to push single-touch authentication for smartphones and wearables
• Authentication with a U2F USB device or biometrics
• Conventional 2FA via a passcode on a token, mobile device, or issued by a network admin
• User self-enrollment and management
• Dashboard of all managed devices connected to secured apps
• Security policy enforcement driven by app, user group
• Cloud-based SSO for all apps via an MFA-protected dashboard

• All of the capabilities included with ProSight Duo
• Unified Endpoint Visibility displays each networked device, not simply managed endpoints
• Flag and monitor unhealthy devices
• Duo Device Health application for laptops and PCs
• Security health visibility for mobile devices
• Access policy enforcement driven by geo-location
• Blocking options for anonymous networks such as Tor
• Detection of high-risk or problem networks
• Health-determined policy decisions for laptops, desktops and computers
• Prompt users during login to bring up to date their software and security settings

• All of the features included with ProSight Duo Access
• Detection of company-owned as opposed to personally owned notebooks, desktops and mobile devices
• Identification of third-party software agents such as anti-virus operating on endpoints
• Secure access to on-prem websites/applications and SSH (Secure Shell) servers without requiring VPN credential management
• Confirmation of both user and device trust
• Control device access to applications determined by enrollment in endpoint management systems
• Control mobile access to apps based on membership in mobile device management systems (MDMs)

Download Importance of Deploying Modern Password Management Technology White Paper
To view or download a white paper describing the reasons for deploying modern password management tools, click:
Reasons for Using Modern Password Management Technology White Paper. (PDF - 2.3 MB)

How Progent Can Assist You to Build an MFA Solution with ProSight Duo
Progent can help your organization to plan, deploy, maintain and debug a two-factor ID verification system built on ProSight Duo technology. Progent can also assist your organization to incorporate ProSight Duo 2FA services into a unified, end-to-end security system by delivering expert support for all aspects of advanced security technology for any mix of cloud-based, on-premises, work-from-home, and mobile resources and users.

Progent's Cisco CCIE network engineers can help you to configure and debug your Cisco Firepower firewalls, Catalyst switches, VPN devices, and other network infrastructure to support Cisco Duo's identity authentication technology. Progent's authorized Azure experts, Amazon AWS support consultants and Google Cloud Platform consulting experts can help your organization to bring the protection of ProSight Duo 2FA services to your cloud-hosted apps. Progent's at-home workforce integration experts can assist you to plan and configure protected and resilient remote connectivity for your at-home workers.

Progent also offers rapid guidance from Exchange Online experts, SQL Server experts, and Microsoft 365 integration consultants help your business to prepare and deploy Duo secure access technology with your key applications. Progent's CISSP-certified network security experts and CISM-certified network security specialists can help your business to review and strengthen your overall cybersecurity profile. Progent also offers ProSight Active Security Monitoring (ASM) services for machine-learning based endpoint security powered by SentinelOne.

Other Managed Services Available from Progent
Besides ProSight Duo access security services, Progent can provide other value-priced managed service plans that cover vital components of your information network such as security, backup/recovery, and infrastructure monitoring and management. By partnering with top-tier technology providers, Progent can provide small and middle-size organizations the advantages of the same cutting-edge technology utilized by worldwide enterprises. Managed service packages available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based analysis technology to guard physical and virtual endpoints against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the entire malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
  ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery Services
  Progent has worked with leading backup/restore software providers to produce ProSight Data Protection Services, a family of offerings that provide backup-as-a-service. ProSight DPS products automate and track your data backup processes and allow transparent backup and fast recovery of important files/folders, apps, system images, plus VMs. ProSight DPS helps you avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed backup services in the ProSight DPS product family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these managed backup services are best suited for your IT environment.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that require important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your Progent engineering consultant so all looming issues can be addressed before they can disrupt your network. Find out more about ProSight LAN Watch server and desktop monitoring services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about ProSight IT Asset Management service.

• Active Defense Against Ransomware: Machine Learning-based Ransomware Identification and Remediation
  Progent's Active Protection Against Ransomware is an endpoint protection managed service that incorporates next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus products. Progent Active Security Monitoring services safeguard on-premises and cloud resources and provides a unified platform to automate the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ransomware defense and cleanup services.

• Outsourced/Co-managed Call Center: Call Center Managed Services
  Progent's Call Desk managed services permit your information technology staff to offload Help Desk services to Progent or divide responsibilities for Service Desk support seamlessly between your internal support staff and Progent's nationwide roster of IT service engineers and subject matter experts. Progent's Co-managed Help Desk Service offers a smooth extension of your in-house support team. End user access to the Service Desk, delivery of support, problem escalation, ticket generation and tracking, efficiency measurement, and maintenance of the service database are consistent whether issues are taken care of by your core IT support resources, by Progent's team, or by a combination. Read more about Progent's outsourced/co-managed Service Desk services.

• Patch Management: Patch Management Services
  Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your ever-evolving IT network. In addition to maximizing the security and reliability of your computer network, Progent's patch management services allow your IT team to concentrate on more strategic initiatives and tasks that derive the highest business value from your information network. Read more about Progent's software/firmware update management support services.