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ProSight Duo Multi-Factor Authentication
Progent's ProSight Duo suite of managed services integrates advanced technology from Duo, a Cisco subsidiary, to offer multi-factor authentication solutions. Two-factor authentication is one of the pillars of zero-trust cybersecurity design. 2FA utilizes out-of-band identity confirmation to build a second layer of protection on top of traditional passwords. 2FA guards against the most frequent sources of cybersecurity breaches like phishing, brute-force password attacks, and stolen credentials.

Duo's push technology saves time and hassle by allowing users to confirm who they are just by pressing "Approve" on the authentication prompt on their own iOS or Android smartphone or wearable. This single-tap procedure does away with the necessity to open an email or text and copy a passcode by hand.

Progent's ProSight Duo line consists of three subscription services that progressively add features. ProSight Duo MFA permits organizations to implement Duo's two-factor authentication technology to guard all users while offering basic policy tools, centralized management, and rapid endpoint provisioning. ProSight Duo Access includes all the capabilities of ProSight Duo MFA and adds adaptive ID validation controls and endpoint health monitoring. ProSight Duo Beyond brings the ability to differentiate corporate as distinct from personal devices, block untrusted devices, and give users secure and seamless access to internal apps. Progent is a Duo Managed Service Provider and can assist your business to plan, deploy and manage an advanced identity validation solution that provides top-level security without disrupting your users.

Two-factor Authentication
The vast majority of security breaches involve compromised passwords. Every managed service offering in Progent's ProSight Duo suite of identity validation solutions can reduce your risky reliance on password protection by allowing two-factor authentication. With 2FA implemented, when you log into a secured online application and provide your correct password you are asked to confirm who you are via a device that you have exclusive ownership of and that runs on a different ("out-of-band") channel. A wide selection of devices can be used as this second form of ID validation including an iOS or Android smartphone or wearable, a hardware token, a landline telephone, etc. You can enroll several different validation devices.

After you verify who you are using your validation device, you are allowed to run your app or utilize your VPN or remote desktop connection. With the Duo Mobile app's push notification feature enabled, you can simply press "Approve" on your supported smartphone or smart watch. This improves the login experience by making the verification procedure nearly instantaneous. For traditional authentication devices, such as a token, you can copy a temporary password.

Products Available with ProSight Duo Services
Progent's ProSight Duo suite of subscription-based managed service offerings include ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's network security consultants can help you to decide which version of ProSight Duo makes the most sense for your requirements.

ProSight Duo MFA Features:

• 2FA authentication
• Duo Mobile to push one-tap authentication for iOS or Android smartphones and wearables
• Authentication via a U2F USB device or biometrics
• Traditional 2FA via a passcode on a token, mobile device, or provided by a network administrator
• User self-enrollment and self-management
• Dashboard displaying all devices accessing secured applications
• Access policy enforcement based on network, group
• Cloud-based single sign-on (SSO) for any applications through an MFA-secured dashboard

• All the capabilities included with ProSight Duo
• Unified Endpoint Visibility shows every networked device, not just managed endpoints
• Flag and monitor unhealthy endpoints
• Duo Device Health application for notebooks and PCs
• Cybersecurity health visibility for mobile devices
• Policy enforcement driven by location
• Blocking capability for anonymous communication networks like Tor
• Detection of high-risk or problem networks
• Health-based policy decisions for laptops, PCs and computers
• Prompt users at sigh-on to bring up to date their software and security configurations

• All the features included with ProSight Duo Access
• Identification of corporate-owned as opposed to personally owned laptops, desktops and mobile computers
• Detection of 3rd-party agents such as anti-virus running on endpoints
• Protected access to on-prem websites/apps and SSH servers without requiring VPN credential management
• Confirmation of both user and endpoint trust
• Control device access to apps based on enrollment in endpoint management systems
• Control mobile access to apps based on enrollment in mobile device management systems (MDMs)

Download Importance of Deploying Advanced Password Management Tools White Paper
To read or download a white paper about the importance of deploying up-to-date password management tools, click:
Reasons for Deploying Modern Password Management Technology White Paper. (PDF - 2.3 MB)

How Progent Can Assist You to Create an 2FA Solution with ProSight Duo
Progent can assist your organization to design, implement, maintain and debug a two-factor authentication system based on ProSight Duo managed services. Progent can also assist your business to integrate ProSight Duo 2FA services into a unified, end-to-end security system by delivering expertise in all facets of advanced security tools and services for any mix of cloud, on-premises, work-from-home, and mobile environments.

Progent's Cisco-certified CCIE network experts can assist you to set up and troubleshoot your Cisco ASA firewalls, Catalyst switches, VPN devices, and other infrastructure to support Cisco Duo's identity authentication services. Progent's certified Azure integration experts, Amazon AWS configuration consultants and Google Cloud Platform consultants can assist your business to bring the security of ProSight Duo two-factor authentication to your cloud-hosted apps. Progent's telecommuter solution specialists can assist you to set up protected and resilient remote connectivity for your teleworkers.

Progent can also provide fast guidance from Microsoft 365 Exchange experts, SQL Server experts, and Microsoft 365 integration consultants assist your business to plan and deploy Duo secure access technology with your critical applications. Progent's CISSP-certified cybersecurity experts and CISM-certified network security specialists can help you to evaluate and fortify your overall cybersecurity posture. Progent can also provide ProSight Active Security Monitoring (ASM) services for machine-learning based endpoint protection powered by SentinelOne.

Other Managed Services Available from Progent
Besides ProSight Duo 2FA services, Progent can provide other affordably-priced managed service plans that address key aspects of your information system such as cybersecurity, backup/recovery, and network infrastructure management. By working with top-tier technology innovators, Progent can offer small and mid-size companies the benefits of the same cutting-edge tools and services utilized by worldwide enterprises. Popular managed services available from Progent include:

• ProSight LAN Watch: Server and Desktop Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management staff and your Progent engineering consultant so any potential issues can be resolved before they have a chance to disrupt productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight LAN Watch with NinjaOne RMM: Centralized RMM for Networks, Servers, and Desktops
  ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-driven platform for managing your client-server infrastructure by offering tools for performing common tedious jobs. These include health checking, patch management, automated remediation, endpoint setup, backup and restore, A/V response, secure remote access, built-in and custom scripts, asset inventory, endpoint status reporting, and troubleshooting assistance. When ProSight LAN Watch with NinjaOne RMM uncovers a serious issue, it sends an alarm to your specified IT management personnel and your Progent technical consultant so that emerging issues can be taken care of before they interfere with productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, track, optimize and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating devices that require critical software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

• ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is a growing line of real-time and in-depth management reporting plug-ins designed to integrate with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

• ProSight Data Protection Services: Backup and Disaster Recovery Services
  Progent has worked with advanced backup technology providers to create ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup processes and allow transparent backup and rapid restoration of critical files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, human mistakes, malicious insiders, or software glitches. Managed backup services available in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these fully managed backup services are most appropriate for your IT environment.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

• Progent's Outsourced/Shared Help Center: Help Desk Managed Services
  Progent's Support Desk managed services permit your IT group to offload Call Center services to Progent or divide responsibilities for Service Desk support transparently between your in-house support resources and Progent's nationwide roster of certified IT service engineers and subject matter experts (SMEs). Progent's Shared Service Desk provides a transparent supplement to your in-house IT support staff. Client interaction with the Help Desk, delivery of technical assistance, escalation, trouble ticket creation and updates, efficiency metrics, and maintenance of the support database are consistent regardless of whether issues are taken care of by your in-house network support resources, by Progent, or a mix of the two. Learn more about Progent's outsourced/co-managed Call Center services.

• Progent Active Defense Against Ransomware: Machine Learning-based Ransomware Identification and Cleanup
  Progent's Active Defense Against Ransomware is an endpoint protection solution that incorporates next generation behavior machine learning technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. Progent Active Security Monitoring services protect local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including blocking, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Find out more about Progent's ransomware protection and recovery services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.

• Progent's Patch Management: Software/Firmware Update Management Services
  Progent's managed services for patch management provide organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your dynamic information network. Besides optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services allow your IT team to concentrate on line-of-business projects and activities that derive the highest business value from your information network. Learn more about Progent's software/firmware update management services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior-based analysis technology to defend physical and virtual endpoint devices against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat progression including protection, identification, containment, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
  ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.