Cisco Network Consulting

ProSight Duo Access Security
Progent's ProSight Duo family of services integrates advanced technology from Duo, a Cisco Systems company, to offer multi-factor authentication solutions. Two-factor authentication is one of the pillars of modern zero-trust cybersecurity strategy. 2FA utilizes separate channel identity confirmation to provide an additional layer of security on top of traditional passwords. This counters the most frequent causes of cybersecurity break-ins including phishing, brute-force password attacks, and credential theft.

Duo's Push App minimizes time and distraction by permitting users to confirm who they are simply by pressing "Approve" on the validation box on their own smartphone or wearable. This one-touch procedure eliminates the need to open an email or text message and copy a passcode by hand.

Progent's ProSight Duo catalog consists of three subscription services that build on one another. ProSight Duo MFA allows organizations to implement Duo's two-factor authentication (2FA) service to guard all apps while offering basic policy tools, unified management, and rapid provisioning. ProSight Duo Access provides all the features of ProSight Duo MFA and adds adaptive authentication controls and extensive endpoint health checking. ProSight Duo Beyond adds the ability to differentiate company as opposed to personal devices, deny access to untrusted endpoints, and allow users safe and transparent access to your internal applications. Progent is a Duo Managed Service Provider and can help your organization to design, deploy and manage an advanced identity validation solution that delivers the highest level of access security without disrupting your users.

Two-factor Authentication
The vast majority of cybersecurity break-ins involve compromised passwords. Each managed service offering in Progent's ProSight Duo catalog of access security products can reduce your sole reliance on passwords by allowing two-factor authentication. With 2FA implemented, when you sign into a secured online account and provide your correct password you are asked to confirm who you are by means of a device that you have sole possession of and that uses a separate ("out-of-band") network channel. A wide selection of devices can be utilized as your additional means of authentication including a smartphone or watch, a token, a landline phone, etc. You can register multiple authentication devices.

Once you confirm who you are via your validation device, you are allowed to use your app or utilize your VPN or remote desktop connection. With the Duo Mobile app's push notification service activated, you can simply tap "Approve" on your supported phone or smart watch. This streamlines the sign-on experience by making the authentication procedure nearly instantaneous. For other secondary devices, such as a hardware token, you can transcribe a short-term password.

Plans Available with ProSight Duo Managed Services
Progent's ProSight Duo family of subscription service plans consist of ProSight Duo MFA, ProSight Duo Access, and ProSight Duo Beyond. Progent's network security experts can assist your company to determine which version of ProSight Duo makes the most sense for your environment.

ProSight Duo MFA Features:

• 2FA authentication
• Duo Mobile to push single-touch ID validation for iOS or Android smartphones and wearables
• Authentication through a U2F USB device or biometrics
• Traditional 2FA via a passcode on a token, mobile computer, or issued by an IT admin
• Self-enrollment and self-management
• Dashboard displaying all endpoints connected to protected apps
• Security policy enforcement driven by app, user group
• Cloud-based single sign-on (SSO) for all applications through an MFA-secured dashboard

• All the features included with ProSight Duo
• Unified Endpoint Visibility displays every networked device, not just managed endpoints
• Flag and monitor unhealthy devices
• Duo Device Health apps for laptops and PCs
• Security health monitoring for mobile endpoints
• Security policy enforcement driven by geo-location
• Blocking options for anonymous networks such as The Onion Router (Tor)
• Detection of high-risk or unhealthy networks
• Health-based policy decisions for notebooks, PCs and devices
• Prompt users during sigh-on to bring up to date their software and security configurations

• All of the capabilities included with ProSight Duo Access
• Identification of corporate-owned vs. personally owned laptops, desktops and mobile devices
• Detection of third-party agents such as anti-virus operating on endpoints
• Protected access to on-premises websites/applications and SSH (Secure Shell) servers without requiring VPN credential management
• Verification of both user and endpoint trust
• Limit device access to applications based on membership in endpoint management systems
• Limit mobile access to applications based on enrollment in mobile device management systems (MDMs)

Download Importance of Using Advanced Password Management Tools White Paper
To view or download a white paper about the importance of utilizing modern password management tools, click:
Importance of Using Advanced Password Management Tools White Paper. (PDF - 2.3 MB)

How Progent Can Assist You to Create an MFA Solution with ProSight Duo
Progent can help your business to plan, deploy, maintain and troubleshoot a two-factor authentication system based on ProSight Duo managed services. Progent can also help you to integrate ProSight Duo 2FA services into a cohesive, company-wide security system by delivering expert support for all facets of advanced security tools and services for any mix of cloud-based, on-prem, at-home, and mobile environments.

Progent's Cisco-certified CCIE network engineers can help you to set up and troubleshoot your Cisco ASA firewalls, switches, VPN devices, and other infrastructure to support Cisco Duo's identity authentication services. Progent's certified Azure experts, AWS configuration consultants and Google Cloud Platform consulting experts can assist your business to add the security of ProSight Duo two-factor authentication to your cloud-hosted applications. Progent's telecommuter integration experts can assist your business to plan and configure safe and reliable remote access for your at-home workers.

Progent can also provide fast guidance from Microsoft 365 Exchange consultants, SQL Server experts, and Microsoft 365 integration consultants help you to prepare and deploy Duo secure access technology with your critical workloads. Progent's CISSP-certified cybersecurity consultants and CISM-certified network security experts can help your company to assess and strengthen your overall security profile. Progent also offers ProSight Active Security Monitoring (ASM) services for AI based endpoint security powered by SentinelOne.

Other Managed Services Offered by Progent
In addition to ProSight Duo identity authentication services, Progent offers other affordably-priced managed service plans that cover vital components of your information system such as security, backup/recovery, and infrastructure management. By partnering with leading technology innovators, Progent can offer small and mid-size companies the advantages of the same cutting-edge tools and services utilized by global enterprises. Managed service packages available from Progent include:

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so that all looming problems can be resolved before they have a chance to impact your network. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight LAN Watch with NinjaOne RMM: Centralized RMM for Networks, Servers, and Workstations
  ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-driven platform for monitoring and managing your network, server, and desktop devices by offering an environment for streamlining common time-consuming tasks. These include health monitoring, patch management, automated repairs, endpoint deployment, backup and recovery, anti-virus response, remote access, standard and custom scripts, asset inventory, endpoint profile reporting, and troubleshooting support. When ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it sends an alert to your designated IT management staff and your assigned Progent consultant so emerging issues can be fixed before they impact your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.

• ProSight WAN Watch: Infrastructure Management
  Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, enhance and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating devices that need critical updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

• ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is a growing family of real-time and in-depth reporting utilities designed to work with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues such as spotty support follow-through or machines with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

• ProSight Data Protection Services (DPS): Managed Backup and Recovery Services
  Progent has worked with advanced backup/restore software companies to produce ProSight Data Protection Services (DPS), a family of management outsourcing plans that provide backup-as-a-service. ProSight DPS products automate and monitor your data backup processes and enable non-disruptive backup and rapid recovery of important files, apps, system images, plus virtual machines. ProSight DPS lets you recover from data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks like ransomware, human error, ill-intentioned insiders, or software glitches. Managed services in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed services are best suited for your IT environment.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

• Progent's Outsourced/Shared Call Desk: Help Desk Managed Services
  Progent's Help Desk services allow your IT team to outsource Support Desk services to Progent or divide activity for Service Desk support transparently between your in-house network support group and Progent's extensive roster of certified IT support engineers and subject matter experts. Progent's Shared Help Desk Service provides a transparent extension of your internal support resources. User access to the Service Desk, delivery of support, escalation, trouble ticket generation and updates, performance metrics, and maintenance of the service database are consistent whether incidents are taken care of by your in-house IT support resources, by Progent's team, or both. Learn more about Progent's outsourced/shared Service Center services.

• Progent Active Protection Against Ransomware: AI-based Ransomware Identification and Remediation
  Progent's Active Defense Against Ransomware is an endpoint protection solution that incorporates next generation behavior-based analysis tools to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. Progent ASM services protect local and cloud resources and offers a unified platform to manage the entire threat lifecycle including blocking, identification, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ransomware defense and recovery services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

• Progent's Patch Management: Patch Management Services
  Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to maximizing the protection and functionality of your computer network, Progent's patch management services allow your in-house IT team to concentrate on more strategic projects and tasks that deliver maximum business value from your network. Read more about Progent's patch management services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior machine learning tools to guard physical and virtual endpoints against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
  Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.