Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity ecosystem that extends across your on-premises and cloud resources and protects any user anywhere with any device.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications quickly and affordably.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET applications rapidly and affordably.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, optimize and troubleshoot their connectivity hardware such as routers, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or resolving performance problems.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent has more than two decades of background integrating, maintaining and troubleshooting the core components included with Microsoft System Center and can assist you to design, configure, maintain, and repair your Microsoft System Center solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can help you to migrate to the latest version of Microsoft System Center from an older one or from a third-party datacenter management solution to provide the advantages of best-in-class deployment, management automation, security, plus infrastructure and critical application performance monitoring.
Stealth penetration checking is a key component of any overall network security strategy. Progent's security professionals can run thorough penetration tests without the knowledge of your organization's in-house IT staff. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event log analysis are correctly set up and actively monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of the latest strains of ransomware.
If you have a small business network with 10 to 50 desktop clients, Progent's IT outsourcing services save your organization from over-reliance on single freelance consultant while giving you cost-effective and dependable access to high-quality technical expertise. By providing network consulting help when you need it, offering specialized knowledge for key technologies, delivering unique services such as automated network monitoring, and billing only for services you use, Progent gives you an economical solution for optimizing the profitability of your small office network. Progent is the intelligent way for small organizations to create and maintain a robust and safe information system and to have quick access to the experienced consulting ordinarily restricted to businesses who can support a sizeable internal IT group.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt your business.
Progent can provide economical remote access to consultants with expertise in a broad array of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent can provide help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to design, upgrade, or troubleshoot data backup solutions for a range of architectures such as local, remote, cloud, or hybrid.
Progent offers cost-effective remote consulting to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS services. Progent can provide as-needed expertise to help you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and within budget.
Progent's Microsoft and Cisco certified network consultants offer advanced help with a broad array of technologies and can deliver that expertise remotely anywhere in the U.S. or in person in major cities across the country and anywhere in . Progent offers online support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX-based technology. Progent also offers the help of Cisco CCIE infrastructure engineers for complex network problems, plus the support of CISA and CISSP-accredited security consultants to handle complex security planning and troubleshooting. Progent has delivered online network support to businesses in every state in the United States.
Les Kent has a 35-year history of effective technology integration, executive management, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a network designer, application developer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and major enterprises.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite services to help you to plan, install, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Progent's Cisco certified network infrastructure experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
After Hours Duo MFA and Single Sign-on (SSO) Consulting
For assistance creating, improving, or repairing applications for Windows, any version of Linux, or the Web, Progent's team of programmers, relational database designers, and project managers can ensure you get the project done on time and within your budget. Progent's experienced application programmers offer cost-effective and expert remote help for jobs as small as writing VBA scripts for Office Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server or Oracle.
Stealth intrusion checking is an important part of any comprehensive network security plan. Progent's security professionals can run extensive intrusion checks without the knowledge of your organization's internal IT resources. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident alerts and event log analysis are correctly set up and consistently monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest variants of ransomware.
Progent's Wireless Consulting Services offer a fast, economical way for businesses of any size to configure, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft-certified experts can provide small and midsize businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a central spot for your workers or customers to connect to, organize, share and interact with useful data, files, and applications and to interact with one another. It enables quicker and more intelligent decisions, more effective access across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible within and without a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they've developed in a way that makes data easy to locate, retrieve and re-use.
Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Juniper Networks-authorized network engineer can help your company to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated devices to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network operating system to help your business to streamline the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that include a mix of Juniper's OS platforms.
SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, high-availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help businesses of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent offers enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on leading practices.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, applications and VMs that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data.
When performing IT projects for enterprise clients, Progent uses a structured approach based on specified milestones so as to achieve budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and professional implementation. All phases are recorded to make available a detailed description of IT services delivered and to assist in ongoing network support.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system running efficiently by checking the health of critical devices.
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like alarms and health monitors.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
MFA and Single Sign-on (SSO) Technical Support Services
Progent's Juniper Networks-authorized network engineer can help your company to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued products to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network control software to help you to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that include a mix of Juniper's software platforms.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing and distribution organizations to manage supply chains and streamline key business processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises services that can range from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent can provide the affordable support of online Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet connectivity solution aligns with your business needs. Services available from Progent include evaluation of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Network provisioning can include optimizing current routers and switches and deploying new ones, setting up firewalls, and designing fault-tolerant BGP configurations.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other email components to reduce capital costs and administrative overhead. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote support to help your small businesses to evaluate the benefits of Exchange Online, design a solution that aligns with your functional requirements and IT budget, implement an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and end users, and deliver as-needed consulting and troubleshooting.
ProSight Reporting is an expanding family of in-depth reporting plug-ins created to integrate with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.