Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group online training customized to address your particular needs. Progent's experts also can help you build and support a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.
Progent offers onsite training customized for people who wish to expand their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for macOS and Mac OS X applications.
Progent's Mac networking consultants can help you with a broad array of network infrastructure issues including system architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks built solely on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of planning, integrating, and supporting a system architecture that is robust, safe, productive and supportive of your corporate goals. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting email solutions for businesses in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system offers protection, high availability, easy connectivity for remote and mobile users, time-saving management utilities, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also help small or mid-size businesses to upgrade to Microsoft Exchange 2016 or Microsoft Exchange 2013.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac consultants can show you how to set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.
ProSight Reporting is a growing line of in-depth reporting tools designed to work with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also enable you to design and execute a comprehensive security plan that can include firewall/VPN devices and utilities, outsourced security and network defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical help, administration, training, and security consulting.
Progent's certified Microsoft Office and Microsoft 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that provides fast ROI and enables better business outcomes. Progent can assist your company to integrate Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also help you to fix compatibility issues with different versions of Microsoft Office desktop and offers live online instruction to individuals and teams.
Progent can help your company to plan and implement a smooth transition from a UNIX-based IT environment to a network powered by Windows and capable of running Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your data and reduce productivity discontinuity by developing an effective migration strategy that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing infrastructure, migration strategy and testing, Exchange migration support, information and application software transition, and server and media migration and economization.
Progent's Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint provides a common location for your employees or clients to access, manage, distribute and interact with relevant data, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they've created in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.
Progent can assist your business to plan and implement an efficient transition from a UNIX-based information system to a network based on MS Windows and suited for supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to guard your data and reduce business disruption by designing an effective transition plan that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing infrastructure, transition strategy and validation, MS Exchange migration expertise, data and application porting, and server and mass storage transition and economization.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and significant work with network security architecture. ISSAP consultants possess in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can help your company with all aspects of architecture security.
ProSight Reporting is a growing suite of real-time reporting tools designed to integrate with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent provides small organizations a pair of specially designed network security inventory packages that include, at a set fee, remotely managed inventory scans of your network security profile which are analyzed by expert security specialists who interpret the data collected by the scan, deliver objective evaluations of your current security vulnerability, and offer suggestions for enhancements. Progent has developed two complementary security inventory scanning packages for external and internal security testing that are priced to fit the restricted budgets of small companies while offering enterprise-class assessments of your network's vulnerability to assault.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security designs for information systems with many sites, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small company design and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Progent's Microsoft-authorized experts can help you evaluate the economic justification for deploying Microsoft SharePoint 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your application, offer configuration and deployment expertise, assist you to set up MS SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server 2007, develop a company-wide security strategy that includes portal solutions, and deliver maintenance and Help Desk support.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, team, create a corporate-wide security plan, automate IT administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a broad range of economical online consulting services to help you to manage and troubleshoot your existing Microsoft Office Word environment or assist you to upgrade to a newer release of Office Word. Support available from Progent's experts include VBA programming, isolating and fixing compatibility problems between various versions of Word, interfacing Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and online training classes tailored for individuals or groups.
System Center Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, provides network health reporting, allows safe self service, and offers a common control mechanism for administering multi-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help you with any facet of planning, implementing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
Progent's consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can provide comprehensive project management so you can design and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's Power BI experts can help you to plan, deploy, manage, enhance or debug your Power BI solution. Progent can also assist you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and manage an onsite, cloud, or hybrid network model to run Power BI.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's ProSight family of managed IT services are intended to provide organizations who maintain minimal internal network support staffs with affordable access to world-class management tools and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate network maintenance expenses, automation of common management tasks, ongoing adoption of new information technology, smooth transition from older systems to up-to-date solutions, close fit between computer technology with strategic objectives, access to seasoned IT consultants, and freeing up management to concentrate on business instead of ever-changing computer technology.
Progent's seasoned ransomware recovery consultants can help you to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Help Desk management and co-management service programs enable organizations to cut costs, increase output, and adapt quickly to sudden changes in business circumstances.
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices printers and scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's certified SQL Server 2019 consultants can help your organization to evaluate the business case for migrating to SQL Server 2019 and can provide rapid remote or on-premises access to experts in system planning and deployment, application development, database administration, and cybersecurity.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent offers one-on-one training customized for individuals who wish to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X applications.
Dynamics GP accounting includes analytics and reporting capabilities that let you monitor all business processes, sales and expenses, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to understand your business more thoroughly, turning raw data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to deliver specialized line-of-business software development and web commerce applications that work transparently with Dynamics GP/Great Plains.
Progent's Cisco-Premier network consultants can assist you to use Cisco's management utilities along with a selection of powerful third-party products to build a complete network management solution in order to keep your environment operating smoothly, conserve expensive resources, guard your data, revive rapidly from hardware breakdown or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and economically as your business evolves.
Cisco offers an extensive array of routers that includes routers designed to deliver the protection, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, including the Cisco 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging, presence, web conferencing with app sharing, and both IP and PSTN telephony enabled for a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts and system architects can help you to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and users. Progent has expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent can provide fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application developer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, create, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Streams replication tools and Oracle Database Resource Manage.
Progent's Check Point Software firewall experts can help you design, configure, and manage firewall environments that rely on Check Point Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent can also help you maintain legacy Check Point firewalls or migrate efficiently to Check Point's modern firewalls.
Progent can assist your company to design and implement a smooth migration from a Solaris-powered IT environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your information and minimize productivity discontinuity by designing an effective migration strategy that preserves your current assets in Solaris software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include analysis of current infrastructure, transition planning and validation, Microsoft Exchange migration support, information and application porting, and server and mass storage migration and consolidation.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to configure your Fortinet security appliances to protect all your digital assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity preparedness experts. Progent can also help your business to plan and implement a migration to the Flexential data center with services like designing system architecture, specifying hardware components, system setup and testing, troubleshooting, streamling remote network management, and educating your network staff.
Progent's Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, ownership, status tracking, and reporting.
Progent can assist your business in any and all phases of your migration to Exchange 2016 such as planning HA architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.