Additional Topics of Interest

Tracking Service Costs Remote Troubleshooting
Network Consulting Service Reporting

Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who offer scant documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service reports transmitted by each staff member to every customer. The practice of documenting and archiving service records allows more efficient support and avoids a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

.NET C++ Engineer
VB.NET Expert Development

Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or enhance .NET applications rapidly and at low cost.

Support Outsourcing Small Business 500 Access Point
Small Business WAP561 IT Consulting

Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.

Windows Server 2016 Failover Clusters Remote Technical Support
24/7 Support Services Windows Server 2016 Workgroup clusters

Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.

Largest Threat Management Gateway 2010 Engineer
Microsoft Forefront TMG Troubleshooting

Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server and provides a centrally managed web gateway that acts as a single-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can help your company to design and carry out test and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

Support ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting Network Infrastructure Monitoring Remote Technical Support

ProSight Reporting is an expanding line of in-depth reporting utilities created to integrate with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Hornetsecurity Altaro VM Backup Restore Technical Support
Hornetsecurity Altaro VM Backup Replication Online Support Services

Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to design, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.

Top Ranked Services Skype for Business and Cisco Unified Communications
Skype for Business Web Apps Server Consultants

Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified information security consultants can help you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.

Live Online Windows 10 Train
Microsoft Experts Online Office Word Training Remote Support

Progent's virtual classroom webinars offer small companies the cost savings, simplicity, and flexibility of web-based seminars and the effective training techniques of experienced teachers who use sophisticated collaboration software to reproduce real-time, participatory classrooms. Progent offers online education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: MS Dynamics business accounting and reporting software including Microsoft Dynamics GP (Great Plains); plus additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.

ISA Server Integration Services
Award Winning Microsoft ISA 2004 Server Network Consulting

Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information protection requirements without restricting your productivity.

Consulting ProSight Virtual Hosting
Virtual Machine Hosting Engineer

Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting services are built upon proven virtualization architectures that enable small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

Consultant Services Exchange 2013 Disk Availability Group
Technology Consulting Services Exchange 2013 Active Directory

Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped structure. These improvements affect key facets of IT including manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.

SCCM Mobile Device Management IT Consultants
SCCM Troubleshooting

System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a common control mechanism for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help you with any facet of designing, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.