Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST solutions for survivability.
Progent’s team of expert software programmers, relational database designers, and program management consultants can assist enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by providing database designers and software programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with additional data sources like Microsoft SQL and Excel to create data-intensive intranets and web portals. Progent also can provide expertise with web development tools and can help clients to build, enhance, troubleshoot, or port web-based applications to utilize the most current web technology.
Windows Hyper-V 2016 utilizes core technologies initially developed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for an IT consultant with hands-on expertise and extensive knowledge in designing and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, managing, and servicing IT environments powered by the SBS suite of servers and applications.
Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller technology.
Exchange Server 2013 incorporates major enhancements to the functionality of Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements favorably impact key facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013.
System Center 2016 provides major improvements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; unified management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent has few competitors. Small businesses who utilize trusted independent service providers or who maintain internal IT staffs benefit when Progent transfers information about critical technology and tested methodologies to make their networks more robust, secure, and efficient.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate efficiently from outdated appliances to current models.
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world professional background, in the trenches of IT service, executing a wide range of technical tasks for an extensive mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This guarantees that you get not just expert IT skills, but also a consultant with proven methods for applying computer knowledge to repair actual network problems quickly.
Progent can help you to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as planning, deployment, administration, remediation, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from on-demand design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Progent offers national urgent phone support and troubleshooting services for companies who operate Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows products. Online IT help offers optimum return for your IT dollar by preserving client efficiency and limiting the hours billed for computer repair services. Sophisticated remote support technology and skilled technicians and engineers allow Progent to solve the majority of network issues without wasting time and expense by going to your site. In most of situations your IT problems can be dealt with over the phone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA premier security specialists to help with the toughest system problems.
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist businesses of any size to design, deploy, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging issues, or comprehensive project management services. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management services are based upon mature virtualization technologies that allow small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
By using virtual servers, businesses are able to operate many virtual servers on a single actual server. Virtual server technology enables IT organizations to enjoy all the benefits of server segmentation, while avoiding the costs that goes with purchasing extra server hardware. Virtual servers are the enabling technology for private clouds, which provide important benefits including reducing the costs of hardware, facilities, and management while improving information protection, system availability, and disaster recovery. Other useful server management technologies are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management specialists can help you with all aspects of server consolidation and administration to allow your company to cut costs and save time.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to help your organization to plan, configure, manage, optimize, and debug wireless deployments that utilize Cisco's Meraki access points. Progent can also assist you to plan and deploy hybrid networks that combine local and cloud-hosted services and that provide seamless connectivity, advanced security, streamlined management, and consistent operation for all your wired and wireless endpoints.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks.
To provide cost-effective network support for small businesses, Progent has developed full-service computer outsourcing packages that offer small businesses quick access to technical help without forcing you to hire, educate, and maintain an expensive in-house computer support staff. Progent’s IT outsourcing packages offer you an affordable way for creating a secure and robust system for your favorite Windows business productivity products such as Microsoft Office XP and Office 2003.
Email Guard from Postini provides continually updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard anti-spam and anti-virus aggregation offering. Progent’s certified email security professionals can show you how to create an email defense strategy that incorporates spam filtering and virus protection technologies and policies.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your corporate processes.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is a financial and ERP package built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented approach you can license only the capability you currently need, with the option to add clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP support experts can show you how to deploy, customize and manage the current release of Dynamics GP or upgrade efficiently from an earlier release.
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security services addressed under GIAC accreditation including auditing infrastructure vulnerability, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent's ProSight portfolio of managed services are designed to offer businesses who have minimal in-house IT administration and support staffs with low-cost access to enterprise-class management tools and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable network maintenance expenses, smart automation of routine administrative tasks, continual adoption of new technology, smooth transition from legacy technology to current solutions, improved fit between information technology with strategic goals, guidance from seasoned IT consultants, and allowing management to focus on business issues rather than ever-changing network technology.
Progent's remote connectivity and smartphone synchronization experts can help your business to plan and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your IT network, enabling your business to optimize the efficiency of your off-site workforce.
Progent's CISSP-premier network security consultants can assist organizations of any size with any facet of information system security. Progent can implement cost-effective cybersecurity systems that protect a small business against modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients accessing IT resources distributed over a mix of physical sites and various clouds.
Progent's Microsoft-certified consultants offer cost-effective remote support and programming services to help you to plan, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's popular desktop programs including Office Excel, Word, Outlook, and Project. Progent can assist your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Progent delivers the services of Microsoft and Cisco-Premier network consulting professionals to show clients affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that span from small offices to large enterprises, Progent's network engineers can show you how to improve your information system's e-mail architecture, security, reliability, performance, and system administration.
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and certified Cisco system specialists offer a range of network support services including project planning, Sarbanes Oxley compliance, office relocations, corporate security, network architecture, on-site or remote branch office support, and troubleshooting for data center hosting facilities. A Progent IT architect can help you plan a multi-office information system that makes smart use of collocation services and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises plan, integrate and support major rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive intranet system.
System Center 2016 provides important improvements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of System Center 2016, extend or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.
Progent's Microsoft engineers can provide advanced expertise in implementing, operating and troubleshooting any edition of Microsoft Project Server and can deliver a wide variety of cost-effective remote support services following proven best practices to help organizations of all sizes to receive all the benefits of this leading platform. Consulting support available from Progent include solution planning, installation and migration, strategies for secure file and status sharing among local and remote or mobile users, network optimization, and customized webinar training.
Progent can assist companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and make sure you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android handhelds.
Progent's Microsoft-certified consultants have more than a decade of experience delivering email solutions for companies that range from small businesses to large enterprises. Progent offers economical support for all versions of Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and facilitate remote and mobile email access. Progent’s Exchange support services can assist you in planning and executing a move from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP clients running Outlook and can show you how to configure Microsoft Outlook Web App for popular web browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Progent's Cisco-certified network professionals can help you design an affordable, high availability Internet configuration solution that can deliver non-stop Internet connectivity through a wide range of high availability Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to help you utilize the latest techniques for 24x7 Internet connectivity to create an economical, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.
Cisco's Meraki MS family of access and aggregation switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to assist you to design and deploy a productive network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, set up policies to maintain security, create and validate a disaster recovery plan, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Cisco has developed an extensive product line of routers including appliances designed to deliver the security, performance, and availability required by organizations ranging from small offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent has 20 years of background helping small and medium-size companies to plan, install, tune, administer, and troubleshoot computer networks that incorporate a remote workforce.