Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support firms who offer scant documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service reports transmitted by each staff member to every customer. The practice of documenting and archiving service records allows more efficient support and avoids a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or enhance .NET applications rapidly and at low cost.
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server and provides a centrally managed web gateway that acts as a single-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can help your company to design and carry out test and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
ProSight Reporting is an expanding line of in-depth reporting utilities created to integrate with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to design, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified information security consultants can help you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Progent's virtual classroom webinars offer small companies the cost savings, simplicity, and flexibility of web-based seminars and the effective training techniques of experienced teachers who use sophisticated collaboration software to reproduce real-time, participatory classrooms. Progent offers online education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: MS Dynamics business accounting and reporting software including Microsoft Dynamics GP (Great Plains); plus additional top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting services are built upon proven virtualization architectures that enable small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped structure. These improvements affect key facets of IT including manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a common control mechanism for managing multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help you with any facet of designing, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for key workloads by providing centralized, mixed-platform tracking of IT resources installed across local datacenters and cloud environments. Progent's SCOM consulting team offers advanced remote and onsite support to help businesses of all sizes to design, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent can help you to move to SCOM 2016 from older releases or from different monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's wireless consultants can help small businesses design, select, evaluate, deploy and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of protection that equals or exceeds wireline interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and install the wireless link technology that fit best with your business requirements.
Progent's Meraki wireless access point consultants offer online and on-premises support to help organizations of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their location or computing device.
Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, performs network health monitoring, allows safe end-user self service, and delivers a single control mechanism for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help you with any facet of planning, implementing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Network Consultant Cisco ASA 5500-X with Firepower
Progent's Cisco-certified wireless integration experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Estado de São Paulo Security Network Intrusion Penetration Testing Protect CISSP
Progent's data protection experts can help you to design, implement and administer a backupup/restore solution built around MSP360 Backup software to protect your assets hosted on any major public cloud. Progent can provide monitoring and remote management to prevent data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and malware attacks like ransomware.
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that avoids network disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.
MS Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package offering advanced security, transparent integration with popular Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and better intellectual property protection with this simple-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the benefits of Microsoft Office Communications Server across your whole organization.
Progent offers several essential types of Contact Center support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts gives your clients easy access to a dependable support resource with years of experience providing phone support and online troubleshooting for networks powered by Microsoft technology. Progent's focus is on earning the support Help Desk a respected reputation as a solid contributor to business productivity. Progent's target is to fix rather than merely report problems.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are offered in a variety of product bundles targeted at customers from individuals and home offices to global enterprises. Progent can provide quick and affordable remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that seamlessly combine on-premises and cloud-based products and services.
Progent's certified Windows Server 2022 experts can assist your company to design and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted network model or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built upon mature virtualization architectures that enable small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent is among the most qualified information technology consulting firms for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small businesses derive all the benefits of Microsoft Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
This page contains the latest information on security threats, fixes, and leading practices. Contact Progent if your organization needs assistance defending your network against the latest IT security threats.
Progent's Check Point experts can help you choose and deploy Check Point Firewall software and hardware based on Check Point Software's technology to offer an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a central stop for continuing network support, maintenance, education, and design services.
Progent can help you to design and carry out an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to unify identity and access management for both onsite and cloud assets.
Progent can show you how to plan and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce business disruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the value of Microsoft Exchange Server 2010 for your business and can assist you to design and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast return on investment by improving your workers' efficiency, cutting the cost of hardware and support, streamlining management, and integrating your key communications technologies.
For enterprise project management support, Progent offers the services of senior information technology professionals with years of background in technology management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients adhere to best practices to make sure strategic projects are successfully completed on time and on budget.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Support services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create test systems and rollout strategies, install Windows Server 2008 with your network environment and workload, train your support staff how to use new management tools, and deliver continuing consulting and troubleshooting via low-cost alternatives such as Helpdesk service and online technical support.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to more recent firewall/VPN technology. Progent can also help you create and execute a complete security strategy that can include firewall and VPN appliances and software, managed security and network protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single source for continuing technical help, administration, training, and security consulting.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Progent's Microsoft and Cisco premier computer consultants can provide expert help with a wide array of products and technologies and can deliver that assistance online nationwide or in person in select cities throughout the United States and anywhere in California. Progent provides online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Windows and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex connectivity problems, plus the assistance of CISSP and CISM-accredited security consultants to handle high-level security design and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the United States.
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software expertise.