Additional Topics of Interest

Duo Two-factor Authentication (2FA) Onsite Technical Support
Duo MFA and Single Sign-on Troubleshooting

Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices.

Remote Router Training
One-On-One Training Windows

Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who work with familiar freelance consultants or who maintain in-house support personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more robust, protected, and efficient.

Consult ransomware system rebuild
Phobos ransomware hot line Services

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800

Microsoft Dynamics GP Configuration
Microsoft Experts Dynamics GP Great Plains Accounting Outsourcing

Microsoft Dynamics GP can help you grow and manage your business better by offering easy availability of decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to extend the reach of your organization, manage your financials, computerize financial processes, unify processes across your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can show you how to set up and maintain a reliable, secure server and network foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains business management system.

Shared Help Desk Ticketing Online Help
Virtual Service Desk Professionals

Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

SQL Server 2017 Always On Availability Groups Support Services
SQL Server 2017 Automatic Database Tuning Outsourcing

Progent's certified SQL Server 2017 consultants can help your organization to design and carry out a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.

24 Hour Offsite Workforce Video Conferencing Support Services
Remote Workers Video Conferencing Remote Support Services

Progent can help small and mid-size companies to deploy and debug conferencing platforms to enable their at-home employees to communicate effectively with colleagues and clients.

Professional Email Block Lists
Consulting Services ProSight Email Denial of Service Protection

Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

Best System Center 2012 Data Protection Manager IT Services
SCDPM 2012 Upgrade Remote Technical Support

Progent's Microsoft-certified consultants offer online or in-person expertise to help businesses of all sizes to design, deploy, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn issues, or full project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

Microsoft Dynamics GP Upgrade Planning Consulting Services
Microsoft Dynamics GP System Update Professional Akron, Summit County

Progent has supported Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has provided system integration, customization, education, and debugging services since the platform's original release. Progent can provide high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, pilot, and carry out a cost-effective migration from a a legacy version to the newest release of Microsoft Dynamics GP.

SQL Server 2014 Backup Onsite Technical Support
SQL Server 2014 Security Help and Support

SQL Server 2014 includes significant improvements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services that include planning, deployment, administration, remediation, and application development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.

Microsoft Certified Expert SQL Server Reporting Services Outsourced Programming
SQL Server Analysis Services Programming Firm

Progent offers remote and onsite consulting to help you with any aspect of BI reporting from debugging or enhancing reports to planning and implementing a comprehensive BI environment. Progent's BI consultants can assist your company to support your current BI environment, assist you to migrate databases and applications from a legacy reporting product to a current solution, and deliver as-needed online training tailored to your specific requirements. Progent's management reporting and analytics consultants offer experience in all popular business intelligence reporting platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

WatchGuard Firebox M570 Firewall Security Contractor
WatchGuard VPN Security Consultant

Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.

Windows 10 MDT Consultant Services
Windows 10 Pilot Testing Online Support

Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and onsite assessment and upgrade services for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, streamlined deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.