Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who work with familiar freelance consultants or who maintain in-house support personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more robust, protected, and efficient.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Microsoft Dynamics GP can help you grow and manage your business better by offering easy availability of decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to extend the reach of your organization, manage your financials, computerize financial processes, unify processes across your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can show you how to set up and maintain a reliable, secure server and network foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains business management system.
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's certified SQL Server 2017 consultants can help your organization to design and carry out a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.
Progent can help small and mid-size companies to deploy and debug conferencing platforms to enable their at-home employees to communicate effectively with colleagues and clients.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Progent's Microsoft-certified consultants offer online or in-person expertise to help businesses of all sizes to design, deploy, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn issues, or full project management services. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent has supported Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has provided system integration, customization, education, and debugging services since the platform's original release. Progent can provide high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, pilot, and carry out a cost-effective migration from a a legacy version to the newest release of Microsoft Dynamics GP.
SQL Server 2014 includes significant improvements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services that include planning, deployment, administration, remediation, and application development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent offers remote and onsite consulting to help you with any aspect of BI reporting from debugging or enhancing reports to planning and implementing a comprehensive BI environment. Progent's BI consultants can assist your company to support your current BI environment, assist you to migrate databases and applications from a legacy reporting product to a current solution, and deliver as-needed online training tailored to your specific requirements. Progent's management reporting and analytics consultants offer experience in all popular business intelligence reporting platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and onsite assessment and upgrade services for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, streamlined deployment and management, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Progent's certified SQL Server programmers and DBAs offer online expertise to help businesses of all sizes to create, administer, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any element of application development in environments that range from small business or departmental databases to VLDB applications and data warehousing.
Progent can assist small and medium-size organizations to configure centralized remote endpoint management tools for maintaining devices used by at-home workers.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that combine local resources along with one or more public cloud services. To help you to integrate cloud services with networks, Progent offers a range of cloud migration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Microsoft Dynamics GP can help you expand and manage your business better by delivering easy availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP confers major business benefits such as its ability to expand the reach of your organization, handle your financials, automate financial operations, standardize procedures across your company, refine inventory control, enhance order accuracy, expand sales and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Dynamics GP software.
Progent's Cisco-authorized network consultants can help you build an affordable, 24x7 Internet connection solution that can achieve non-stop Internet access through a broad array of high availability Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to show you how to apply the latest techniques for high availability Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet access.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory, operations control, capacity planning, procurement, sales, supply chain management, and business analytics. Progent's Dynamics 365 Business Central experts can assist you to manage your legacy Dynamics NAV environment or migrate smoothly to a cloud-based, onsite, or hybrid deployment.
Cisco ASA Firewalls with Firepower Remote Technical Support
Progent's IT outsourcing services offer affordable network consulting for small companies. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your IT engineering services can contain expenses and minimize risks, permitting network service budgets to grow in a more moderate and controlled fashion than is possible by building up a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and highly available system architecture for your critical business software based on Microsoft Windows.
Cisco Firepower 2100 Series Firewalls Network Consultant
For custom program development, Progent can supply programming consultants to produce business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware.
Progent's expert software programmers, database designers, and program management consultants can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and software programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to incorporate SharePoint with additional data sources such as SQL Server and Excel to create data-intensive intranets and web portals. Progent also offers experience with multiple web development tools and can help clients to create, enhance, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent offers a range of cost-effective consulting services such as data center migration, system installation and updates, network improvements, project management services, virtual server configuration, offsite network monitoring, centralized network administration, application programming, business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.
Progent's Microsoft-certified consultants can assist your company to assess the value of Microsoft Lync Server for your environment and can help you to design and carry out a deployment of Microsoft Lync Server 2010 that centralizes the management of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition help you to carry out an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and offer webinar training and ongoing technical support for Microsoft Lync Server and other Microsoft technologies.
Cisco Firepower 9300 Series Firewalls Remote Consulting
For large organizations, Progent can leverage in-house IT staffs by offering extensive background in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and world-class support for multi-site office environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to assist with a site move or branch move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.
Medium-size companies can get all the advantages of Microsoft Operations Manager and have fast availability of Progent's Microsoft and Cisco Certified network support professionals. With Progent's affordably priced IT service packages, medium-size businesses can choose a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, automated warnings, comprehensive system analysis, Help Desk support, and remote service. For businesses with mission-critical applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer medium-size company information systems enterprise-class availability, protection and performance.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for over two decades and Progent has provided integration, software development, education, and troubleshooting services since the product's debut. Progent can provide high-level expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help you to design, validate, and implement an efficient migration from a a legacy release to the latest release of Microsoft Dynamics GP.
Progent has over 20 years of background deploying, and supporting the key platforms included with System Center and can help your organization to design, deploy, maintain, and repair your Microsoft System Center solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can assist your organization to migrate to the latest edition of Microsoft System Center from an earlier release or from another IT management solution to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.
Microsoft supports seamless hybrid networks that combine Microsoft 365 and local Exchange systems. This permits you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and on budget.
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing business requirements. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft CRM helps small businesses nurture positive client interactions. Built-in Sales and Customer Service modules enable in-house staff to share data to help promote selling success and offer steady, effective customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer service databases.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, implement, optimize, manage and troubleshoot a Wi-Fi network adapted to your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.