Progent's Technical Response Center (TRC) provides low-cost nationwide after-hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours telephone help and remote secure network access to isolate and repair network problems quickly and economically.
Stealth penetration testing is a key part of any comprehensive IT system security plan. Progent's security professionals can perform extensive intrusion tests without the knowledge of your organization's internal network support staff. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event log monitoring are correctly set up and actively observed. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to modern variants of ransomware.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prized certifications. Progent believes that customers have the right to be sure that their IT support providers have accredited testing plus extensive real-world backgrounds so that Progent's clients can engage Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor assistance than is offered to non-certified consultants, enabling Progent to offer clients a higher class of IT service. In other cases, recognized certifications such as CISA or ISSAP for IT security can help corporate customers to demonstrate compliance with regulatory requirements by engaging the services of recognized industry experts.
If your office computer system combines Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your operating systems to coexist for easy management, transparent dataflow, high availability, superior performance, and strong security. Progent's Solaris and MS Windows coexistence support services include IT architecture integration and support, support for Windows services for UNIX, online server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents mastery in IS security auditing. Certified by ANSI, the CISA accreditation has consultants pass an extensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the areas of IS audit process, information technology administration, network assets and architecture ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced 24x7 remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of critical assets.
Progent's Cisco-certified wireless technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent's Linux support services offer small businesses and developers assistance with administering and supporting Linux computers that run with Microsoft-powered technology. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent can help your business to design and execute an efficient migration from a Solaris-powered information system to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you preserve your information and minimize business disruption by designing an efficient migration strategy that protects your existing assets in Sun Solaris application and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of current environment, transition strategy and testing, Exchange migration support, data and application porting, and server and mass storage transition and economization.
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Progent's Support for IT Service Providers lets you use Progent's information technology experts while retaining your own service brand as a transparent arm of your IT consulting team.
Progent offers nationwide remote phone support and troubleshooting services for companies that operate networks powered by versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides maximum return for your IT dollar by protecting client productivity and limiting the hours charged for network analysis and repair. Advanced online access technology and experienced technicians and consultants allow Progent to handle most network issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security professionals to help you with the most challenging system issues.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and versatility that improve output of local, remote, and mobile workers. Progent's network professionals can provide affordable remote consulting, troubleshooting, and education services to assist you to plan, implement, and maintain Windows Server 2008 R2 to add significant strategic value to your information system.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and design services include expertise with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet FortiGate firewalls to safeguard your digital assets at the network edge, within the data center, at branches, and at the cloud edge.
Progent's Microsoft-certified experts can help you rationalize the business case for deploying SharePoint Portal Server 2007, consult with you on the most sensible version of Microsoft SharePoint for your circumstances, offer configuration and integration services, help you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint 2007, develop a comprehensive security plan that encompasses portal solutions, and provide maintenance and Help Desk services.
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, implement, optimize, manage and debug a Wi-Fi network optimized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Progent's certified Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline system administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot installations to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility issues.
24x7 Microsoft Certified Expert Great Plains Reports ASP Integration
For custom application creation, Progent can supply software design experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's qualified cybersecurity consultants can conduct cybersecurity audits of company-wide security to validate your organization's cybersecurity profile compliance with important industry cybersecurity standards. Progent offers subscription-based managed services for security monitoring, on-demand company-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's certified security consultants can also run extensive security audits to determine your organization's compliance with important international security standards such as HIPAA, PCI, and ISO 17799.
Progent's Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your IT system from attack by outside and internal threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and international standards of performance that IT security managers are required to master. CISM gives executive management the assurance that consultants who have earned their CISM certification have the background and knowledge to provide effective security administration and support consulting.
Open Now Professional Cisco Firepower URL Filtering
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to plan, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Progent offers affordable online assistance to help you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online or onsite training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information network.
If your company does not need emergency online support but you think you will need assistance with your network soon, you can save time and money and guarantee that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email information@progent.com.
Progent has extensive experience delivering a full-spectrum of remote IT consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing advanced online IT support and has provided network solutions to clients in every state. Online support saves travel costs and solves issues faster than on-premises support.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent can provide the expertise of Microsoft-certified engineers and experienced software programmers, DBAs, project managers, network infrastructure architects, business continuity specialists, and security professionals to assist you to evaluate the likely advantages of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent offers cost-effective online support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Award Winning Firepower Management Center Network Consultants
If you are an information technology consultant with system support experience, teaming with Progent and working for Progent's clients will expand your skills via collaboration with Progent's team of motivated, world-class consultants. Progent's commitment to offering network consulting and technical support to small businesses will give you the opportunity to consult in depth with business leaders and contribute tangibly to the growth of exciting organizations. In addition, Our virtual office network provides the most advanced tools for remote service and wireless access to allow you to deliver fast fixes when you troubleshoot mission-critical problems.
Progent's consultants can provide online and onsite consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC. Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business solution that meets government and industry requirements.