Progent's certified ISA Server consultants have broad experience developing corporate security designs for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small business design and implement a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Microsoft Communications Server provides IM and Real Presence as part of a scalable, enterprise-grade package featuring advanced protection, transparent integration with other Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require extensive planning and thought before installation. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the advantages of Microsoft Office Communications Server throughout your entire organization.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast development of cutting-edge enterprise-class applications that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent's Linux consulting experts offer small and mid-size businesses and software developers help with administering and maintaining Linux computers that run with Microsoft-based networks. Progent can give your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise offers you a convenient one-stop source to show you how to build and manage a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining MS Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Les Kent has a 35-year track record of effective network integration, executive management, marketing, and operations. He has shown a talent for creating elegant IT solutions while working as a system designer, programmer, project manager, implementation expert, and problem solver for small companies, start-ups, and global enterprises.
Cisco has designed an extensive array of routers that includes appliances designed to provide the security, bandwidth, and reliability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of any size to design, deploy, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed help for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent has few competitors. Small companies who utilize trusted independent service providers or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, secure, and efficient.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability to defend against ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup system that minimizes your vulnerability to ransomware and aligns with your business requirements.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner and safer Active Directory implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and higher availability.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
If your business runs a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISA and CISM-premier consultants can help your entire enterprise in a wide range of security topics including security administration procedures, security design and models, access management products and techniques, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and CISSP define the core competencies and international standards of knowledge that information security professionals are expected to master. These accreditations provide IT management the confidence that those who have earned their CISA or CISSP qualification have demonstrated the experience and knowledge to deliver world-class security support and engineering services.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to finish your move quickly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business needs.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can streamline system management, offer tech support and repair, and strengthen security. Progent can also help you design, justify, and execute a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot programs to reduce the obstacles associated with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft Certified network support experts. With Progent's economically priced network service programs, small organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
The QTS (formerly Herakles) Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if your company is considering migrating your main or offsite backup system to the Herakles data center, Progent can provide a range of budget-friendly consulting services that include colocation migration, equipment installation and upgrades, network improvements, comprehensive project management, virtualization configuration, remote monitoring, automated network management, software development, disaster recovery/business continuity solutions, security evaluation, and the support of Progent's Test Lab.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager environments and can provide companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to fix critical issues detected by SCOM 2012.
Progent's engineers can deliver a variety of technical services to assist companies of any size to install, administer, and troubleshoot networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure testing environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans based on industry best practices.
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and powered by software originally developed by Connectix, provides the power necessary to carry out server consolidation, software migration, and server quarantine tasks through virtualization technology in an enterprise-class IT network with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve operational efficiency in software programming and piloting, migration from outdated mission-critical software, and server consolidation. Progent's certified Virtual Server consultants can help your company to assess and deploy MS Virtual Server 2005.
Progent's support experts in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into cohesive networks with resource sharing and workgroup support. Allowing efficient co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Windows and Apple consulting makes it possible to offer world class support to companies that rely on these technologies to keep their competitive advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows network.
If your business computer system mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for simple management, transparent dataflow, high availability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance offerings include network architecture integration and support, support for Windows services for UNIX, remote network monitoring and management, remote network help and troubleshooting, on-site technical support, and Helpdesk support.
Progent offers a variety of network support packages for small companies. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of Microsoft System Center Operations Manager, a state-of-the-art network and system management software platform that tracks the availability, throughput, and security of your information system and identifies incipient troubles before they can bring down your system. With Progent's affordably priced IT support packages, small companies can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Progent's Cisco wireless IP phone configuration consultants offer online and on-premises support to help your organization create and maintain a Cisco Wi-Fi IP phone solution by providing services that can range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Progent is one of the most qualified information technology support firms for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 under common scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
Progent offers affordable remote and onsite consulting to assist companies of any size to move any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's cutting edge machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and international standards of skill that information security managers are expected to learn. CISM gives business management the assurance that those who have earned their CISM certification have the background and knowledge to provide effective security administration and support services.
Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller solutions.
Progent has a long background providing a full-spectrum of remote IT consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in delivering advanced remote IT consulting and has provided network solutions to clients in all 50 states. Remote support saves travel expenses and resolves problems faster than on-premises service calls.
Cisco's wireless IP phones are hardened wireless handsets designed for workers who are mobile within campus, warehouse, health-care or other environments where IT management requires portable phones that offer more control, security and ruggedness than is achievable with the BYOD mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your wireless infrastructure including APs, switches, wireless LAN controllers, and network management tools. Progent's certified experts can provide remote and onsite support to help you create and maintain a Cisco wireless IP phone deployment by providing integration services that can range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize businesses a variety of affordable solutions for replicating and recovering business-critical workloads such as Microsoft Exchange Server, SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small company information networks to create a high state of fault tolerance and business continuity capability at a budget-friendly cost.
Progent's Citrix-certified experts can help your organization to assess the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while reducing the cost of equipment and support and simplifying administrative processes.
Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and secure communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), real-time presence, web meetings with application sharing, and both IP-based and PSTN calling enabled for a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid topology suitable for your current and long-term plans, implement Lync 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management team and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Progent's expert solution designers and programmers can assist your company to build enhancements to Microsoft GP that support the unique requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a variety of development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent applies no startup charge and asks no monthly commitment for support services provided during normal business hours. Progent's one-minute granularity does away with large bills for quick fixes so you will not be tempted to permit minor problems to stay unaddressed.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting increased efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and information across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you design, deploy, set up, and maintain Internet Security and Acceleration Server on your system so your company achieves a smart and economical combination of security, productivity, and speed.
Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Progent's Apple Mac networking engineers can help you with a broad array of system infrastructure issues such as system architecture, remote and mobile access, internetwork communication, security, and new technologies such as Voice over IP and fast wireless connectivity. For company networks based exclusively on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to handle the challenge of planning, integrating, and supporting a system infrastructure that is robust, secure, efficient and supportive of your business objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Progent can show you how to plan and implement an efficient migration to Microsoft Dynamics GP so that you retain your information, improve your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and following a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that integrate transparently with Dynamics GP.
In conducting IT projects for enterprise clients, Progent uses a phased methodology driven by specified milestones so as to achieve budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design adjustments, and expert deployment. All facets are documented to make available a detailed description of technical services delivered and to assist in ongoing system maintenance.
Microsoft Windows 8.1 is designed to power computers from smart phones and tablets to power-user desktops. An abundance of innovative features, including its touchscreen interface and signature live tiles GUI, provide a broad selection of advantages for organizations who understand how to put them to work. Progent's Windows consultants can help bring your business up to speed with Windows 8.1 and make sure you derive maximum business advantage from the operating system's many new and enhanced technologies.
Microsoft Windows 8.1 is engineered to power devices ranging from smartphones and tablets to engineering workstations. A wealth of new and improved capabilities, including touch screen interface and signature tile GUI, provide a broad range of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can help get your organization up the learning curve with Windows 8.1 and show you how to derive significant competitive value from the operating system's various new and enhanced technologies.
Progent can help small businesses to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the typical errors small organizations make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent can provide small companies with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible IT products to enhance business operations so they match more closely with your business objectives. Your company can develop and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer.
Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening data security by identifying threats and analyzing traffic content based on user type and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and transmit messages, search the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Progent’s IT outsourcing services offer affordable computer support for mid-size companies. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or building a web-based eCommerce application, outsourcing your IT engineering services can smooth out costs and minimize uncertainties, permitting IT support budgets to grow in a more linear and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust network architecture for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Global Information Assurance Certification was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services covered within GIAC certification such as auditing infrastructure security mechanisms, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Progent's Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble proper test systems, the lab reduces capital costs and technical risk while keeping critical IT projects on schedule.
Progent's Wireless Consulting Services offer a fast, economical option for companies of all sizes to configure, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Cisco CCIE network experts can help your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for unified management.
Progent offers nationwide urgent phone support and consulting services for companies that run networks powered by variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote IT help offers optimum leverage for your IT dollar by protecting client efficiency and limiting the hours billed for network analysis and repair. Advanced online access technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or through a mix of phone help and online access. Progent can offer the services of Cisco certified CCIE network experts and CISA premier security professionals to help you with the toughest network problems.
Progent offers network support for mid-size companies who have 100 to 250 system users. The medium size business or office has traditionally been an underserved segment of the market for IT consulting expertise. The overhead and support access models of large outside service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT system whose advanced technology and capability are frequently comparable to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small company with big-company service from certified, IT consultants knowledgeable in a wide array of midsized business technologies. If your medium size organization or small business is searching for the quality of network help appropriate by a medium size office without paying enterprise costs, you need Progent.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your business to migrate from an older edition of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
Server proliferation puts pressure on IT budgets and management resources. Server reduction through a virtual architecture offers lower TCO of hardware and quicker return on investment, more efficient utilization of physical computers, simplified operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual servers are hardware consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of software development or evaluation environments from production systems.
Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Colocation data centers allow businesses to share world-class facilities for housing network hardware that runs vital applications. Progent's Microsoft and Cisco certified consultants can help your small business with all aspects of your colocation strategy including choosing and moving to a colo facility, creating network architecture, specifying hardware, on-site and remote troubleshooting, establishing remote system management, and education your IT personnel.