Progentís experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security gaps.
Progent's MS Exchange Server Hosting and Management Services provide an enterprise-class data center that features backed-up power and environmental control systems, round-the-clock site security and operations center, and failover access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual servers for service continuity, easy scalability, and fast restoration. Progent's services include complete incorporation with your network, access to handheld communication products, continual monitoring of performance and network security, spam and virus filtering, security update and service pack control, Help Desk Call Center support, per-day data backup, and comprehensive email administration support.
Progent believes that a well architected and implemented network is a crucial piece for accelerating a firm's growth, and we follow this belief in our corporate system infrastructure. Progent has created a zero-downtime virtual office network that enables our staff consultants and certified contractors to offer fast and efficient support, collaborate closely on challenging projects, and experience professional and private maturity from being a member of a dynamic business culture of personal drive and independence.
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and ongoing technical help.
DoubleTake/Carbonite Software publishes a selection of tools designed to provide small and midsize businesses a range of affordable alternatives for replicating and recovering vital applications including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small company IT networks to create an advanced state of availability and business continuity capability at a budget-friendly price.
For enterprise project management support, Progent can provide access to senior information technology professionals with years of experience in technology management, application development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise customers follow leading practices to ensure that strategic projects are successfully completed on time and on budget.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server 2006 and provides a easily administered Internet gateway that acts as a single-server solution for a variety of security functions such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to cut costs and improve availability. Progent's Microsoft engineers can assist your company to design and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist your organization to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals and information workers, lessening the difficulty of creating, integrating, administering, and accessing enterprise data and database applications in environments ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group online training classes customized to address your particular requirements. Progent's consultants also can help you build and maintain a protected, robust network foundation to support your ERP, MRP and accounting applications.
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with government and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
Progent offers customized online training for popular client apps and environments including Office and Office 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the benefits of traditional physical classroom seminars, such as immediate interaction between students and trainers, but eliminates the expenses of travel and the hassle of trying to accommodate the availability of multiple trainees. Offered to individuals or groups of all sizes, Progent's virtual instruction allows the teacher to conduct the seminar from an online facility and the students can be spread across a campus or all over the country. Live online learning deploys powerful teaching tools such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and personalized to specialized topics or extended in duration and wider in scope.
Nagios and MRTG are powerful, free monitoring utilities that run on the Linux OS and can be deployed to analyze UNIX networks, Windows networks, or multi-platform situations in which Linux and Windows coexist. Nagios lets system support engineers to track network services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic through SNMP network devices including processors, routers, and switches. Progent's network monitoring experts can help you use both these tools to streamline and troubleshoot your computer network.
Progentís Technical Response Center provides national extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone help and online secure computer access to troubleshoot and resolve network problems rapidly and affordably. The scope of technical expertise available from Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to competent experts as required. For critical problems, the Technical Response Center endeavors to respond to your call for service within one hour.
MS Office Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade solution offering advanced security, transparent integration with additional Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved operational efficiencies, increased worker output, and stronger IP security. MS Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and onsite support and mediation services for your Office Communications Server environment and can assist you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient migration that will add significant strategic value to your IT system
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to automate the entire threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Progent's Mac consultants can support the creative aspect of Macintosh computing by offering consulting services and training in imaging, audio, and video. Progent's consultants can provide help in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Microsoft-certified consultants offer affordable online and onsite expertise, application development, and troubleshooting support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad range of remote services to help your organization to plan, program, pilot test, install, manage, and debug applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your legacy Excel applications to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between different versions of Excel. Progent can provide as-needed support to clients looking for a fast fix to a specific problem related to Office Excel and Progent also offers full project management support for migrating or creating mission-critical application software built on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the needs of individual users or teams.
Progent is among the most qualified information technology consulting companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business goals.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt productivity.
ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of vital data, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information.
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT expenses and improve productivity.
Progent can provide expert remote consulting services to help organizations integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent is one of the most qualified IT support firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full benefits of Exchange Server 2000 for typical situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including lower capital costs, savings on operational costs, improved executive focus, enterprise-class protection, enhanced availability, and regulatory compliance.
Progent provides three essential kinds of Contact Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your customers instant access to a reliable support group with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a positive reputation as a key contributor to company performance. Progent's goal is to resolve and not merely record problems.
Windows Server 2008 represents a major advance in making information networks more protected and fault tolerant, simpler to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by delivering consulting, troubleshooting, education, staffing, monitoring, and security engineering expertise.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for local, multi-location, cloud-based, and hybrid environments, train your IT management, staff, develop a corporate-wide security strategy, automate IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
ASA Firewall with Firepower Setup and Support
Portland, ME, Lewiston, ME, Bangor, ME, New England Solaris Online Technical Support UNIX Support Maine
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to upgrade from an earlier version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get the highest possible return on investment.
Progent can help businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical errors small companies make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security plan, streamline IT management, assist with creating applications, and build and validate a DR/BC plan.
Progentís consultants provide expertise in a variety of technologies related to mobile networking such as system architecture, Activesync, wireless security, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified consultants can save your company time and money by applying their wireless background to show you how to select and integrate mobile access technologies that make sense for your business. Progent can also optimize your network architecture so that wireless data devices work more reliably.
Key characteristics of Microsoft Dynamics GP accounting include a modular design that lets you buy only the functionality you need, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, advanced reporting capabilities that allow you to monitor all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to process data from almost any db software or desktop application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP consultants to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
Progent can provide the expertise of RIM BlackBerry-premier consultants who can help small companies to design, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the need for an in-house BlackBerry expert and reducing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's efficient remote support model, provides small companies an efficient solution for integrating BlackBerry devices and software seamlessly into their information system.
Cisco offers a full array of routers including routers designed to provide the protection, bandwidth, and availability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern security environment that extends across your data center and cloud assets and guards all users anywhere with any endpoint device.
Progent's Cisco-certified CCIE experts can assist you to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from outdated switches to current models.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to each client. The practice of documenting and archiving support records results in more effective support and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's Office Word and Office 365 Word consultants offer a broad selection of economical online support services to help you to maintain your legacy Microsoft Word environment or help you to migrate to a current version of Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility issues between various versions of Word, integrating Word with other Microsoft Office applications like Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and online training sessions customized for individuals or groups.