Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Progent's Cisco-premier CCIE network engineers can assist your company to manage your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or small support firms who provide scant documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by every consultant to each client. The practice of detailing and organizing service activity allows more effective support and avoids a slew of common problems such as when a service client is virtually held captive to a consultant who refuses to release vital service information.
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient one-stop source to help you create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network for local, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, create an enterprise-wide security plan, streamline IT administration, help with application development, and build and test a DR/BC plan.
ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints and physical and virtual servers against known as well as novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and building training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper pilot environments, the lab cuts capital outlay and engineering risk and helps keep vital network projects on schedule.
Progent offers access to the cost-effective services of remote Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service plan. Provisioning can include enhancing current routers and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so any looming problems can be addressed before they can disrupt your business.
Progent has created special security service bundles intended to deliver larger institutions an impartial and thorough security audit from a team of certified security engineers. All Progent's security assessment bundles incorporate a collection of procedures including automated scans from within and from beyond the company security perimeter, professional analysis of results by certified security consultants, creation of a paper explaining the findings, plus a live concise executive outbrief and an in-depth interactive review for in-house network engineers.
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, among the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-based or hybrid deployment, develop and execute a smooth upgrade plan, train your IT management and technical support staff, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business value.
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of IT consultants based in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recover preparedness consultants. Progent can also help you to design and carry out a migration to the Flexential data center with services like designing system architecture, recommending hardware components, system configuration and testing, troubleshooting, streamling online management, and training your IT staff.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to help you to fix serious issues detected by SCOM 2012.
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.
Progent's Microsoft certified consultants can assist your company to assess Windows 7 to confirm application and driver compatibility and to check its speed and stability running with your applications. Progent's consultants can also show you how to evaluate the likely business benefits of adopting Microsoft Windows 7. If Windows 7 fits your business strategy, Progent can assist you to plan and execute a non-disruptive upgrade to Microsoft Windows 7 from a an older version of Microsoft Windows.
In performing consulting tasks for enterprise clients, Progent uses a phased methodology driven by specified milestones in order to meet budgetary, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design adjustments, and expert implementation. All facets are recorded to provide a comprehensive summary of technical services performed and to assist in downstream system support.
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes network downtime, reduces long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design services include assistance with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and within budget.
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small and midsize businesses a range of cost-effective alternatives for backing up and recovering business-critical workloads such as Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to create an advanced level of availability and disaster recovery capability at an affordable cost.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist your organization to utilize Cisco's networking technology to create a solid basis for your onsite, private cloud, or hybrid data center and improve operations in vital areas such as hardware utilization, security and compliance, versatility, reliability, and disaster recovery.
Configuration Manager automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a common point of control for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent is a leading innovator in affordably delivering world-class IT support to small businesses. Progent's achievement in addressing the IT service requirements of the historically underserviced small business sector is the cumulative result of major technical and operational breakthroughs that have eliminated much of the conventional costs out of managing IT support, injected unprecedented technical skill into the IT service mechanism, and dramatically accelerated the repair cycle.
Progent's ransomware experts can assist you to evaluate your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that permits the modern BYOD computing model with instant messaging, presence, web meetings with application sharing, as well as IP and PSTN telephony enabled for a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT team and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent's certified security consultants can perform NodeZero-based PEN tests to make sure your security defense tools and policies are correctly set up and effective.
Progent offers one-on-one education designed for individuals who want to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for Mac applications.
Microsoft Virtual Server, run on the Windows Server operating system and based on software first developed by Connectix, delivers the performance necessary to carry out server consolidation, application migration, and server isolation tasks via virtualization technology in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance operational efficiency in application development and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can assist your IT staff to assess and deploy Microsoft Virtual Server.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent can concentrate on delivering high-value skills where Progent has few competitors. Small businesses who work with familiar freelance consultants or who employ internal support staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and efficient.
Progent is one of the most qualified network consulting firms for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies derive the full benefits of Exchange Server 2000 for typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent applies no service activation charge and requires no retainer for support services delivered during regular working hours. Progent's one-minute granularity avoids big bills for fast solutions so you won't be forced to permit simple problems to fester.
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Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from an older release of SCVMM or from another virtualization management system, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you get maximum business value.