NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery between sites located up to 300km apart from each other. Progent's roster of seasoned network consultants can assist your business to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show adherence with industry standards and government mandates.
Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progentís professionals provide expertise in multiple disciplines related to mobile connectivity such as network architecture, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's certified consultants can save your business time and expense by using their wireless experience to help you select and integrate wireless access solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile PDAs work better.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast development of a new generation of high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent's Meraki wireless access point experts provide online and onsite support services to assist organizations of any size to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent can assist you with every stage of Microsoft Azure migration including requirements analysis, readiness assessment, system architecture, pre-production testing, implementation, automated management, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN connections so that your clients can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based resources.
Progent's Microsoft-certified failover clustering consultants can help you to assess the advantages of adopting Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery solution, help you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and show you how to automate the management of failover clusters.
Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched ability for supporting branch offices that require IT help with the responsiveness common to with small organizations but which offers effective communications, thorough documentation, and compliance with enterprise IT standards. If your enterprise maintains a remote office located anywhere in or any region served by Progent's engineers, Progent can provide a broad range of in-person and remote IT support services and network design assistance.
Progent's Cisco Meraki wireless access point experts provide online and onsite support services to assist businesses of any size to plan, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their location or computing device.
Windows Server 2008 represents a major step forward in making information networks more protected and available, simpler to virtualize and manage, higher performing, and able to provide a better platform for web hosting and development. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by delivering consulting, troubleshooting, training, staffing, monitoring, and security services.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned structure. These enhancements affect key areas including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange 2013.
Progent can provide affordable remote support to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers occasional support to assist you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, develop an enterprise-wide security strategy, automate network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progentís Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a central location for your employees or clients to connect to, manage, share and interact with useful information, documents, and software and to interact with other people. It enables faster and more intelligent decisions, more effective access across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and outside an organization. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge theyíve created in a manner that makes data easy to locate, download and re-use.
Progent offers cost-effective remote assistance to help your business to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a highly available, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide remote or onsite training to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT system.
Progent's Microsoft-Certified SQL engineers can provide an array of services to assist small companies to plan, implement, administer, and troubleshoot MS SQL 2008 systems in order to realize the maximum competitive advantage from this advanced information management technology. In addition, Progent can provide help with system architecture, company-wide protection, and application development to increase the strategic advantage of your IT network.
By using virtual servers, businesses can operate many virtual machines on a single physical server. Virtual server technology allows IT organizations to enjoy all the benefits of server isolation, but without the costs that goes with buying extra server equipment. Virtualization is also the enabling technology for private clouds, which provide important advantages such as reducing the costs of hardware, facilities, and administration while enhancing data protection, system reliability, and disaster recovery. Other key server management options include network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you with all aspects of server virtualization and management to allow your company to cut expenses and conserve time.
Progent is organized deliver comprehensive online consulting for all major technical areas common to small business IT networks and allows you to outsource an array of strategic, as-needed support services such as a part-time Chief Information Officer to provide advanced planning and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as an outside-the-firewall service, project management for critical projects such as office moves oroperating system upgrades, connectivity experts for designing high-performance and reliable infrastructure, certified security engineers to verify information safety and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, enhance, or repair mission-critical applications.
Global Information Assurance Certification was founded in 1999 to validate the knowledge of computer security experts. GIAC certifications are recognized by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities addressed within GIAC certification including auditing network security mechanisms, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Microsoft Windows Active Directory demands significant practical experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are experts in planning, deploying, and maintaining complex Microsoft Enterprise AD installations. Progentís fields of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production AD systems, and repair of failed configurations of Active Directory and Active Directory-integrated applications.
Cisco ASA Firewall with Firepower Setup and Support
Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Certified network support experts. With Progent's economically priced IT service packages, small organizations can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business information systems world-class availability, protection, and performance.
Windows Active Directory requires significant practical experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experienced in designing, deploying, and supporting complex Microsoft Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production AD systems, and repair of unsuccessful installations of AD and AD-associated applications.
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that any potential issues can be resolved before they can disrupt productivity.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting, application development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive intranet solution.
Dynamics GP allows you to grow and manage your company better by offering deep access to strategic data and a rapid ROI. Dynamics GP confers major business benefits including its ability to expand the reach of your organization, handle your financials, computerize financial processes, standardize procedures across your business, improve inventory control, enhance order accuracy, expand sales and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a robust, safe server and communications infrastructure to support Great Plains, and can offer experienced Dynamics GP support professionals to help you derive the full benefits of your Microsoft Dynamics GP business management system.
Progent's ProSight family of managed services are designed to provide businesses who have small internal IT administration and support staffs with affordable access to world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include predictable network maintenance costs, automation of common management processes, ongoing absorption of new information technology, smooth migration from legacy technology to current solutions, close fit between computer technology with strategic goals, access to veteran IT experts, and allowing management to focus on business instead of fast-evolving computer technology.
Stealth intrusion checking is an important part of any comprehensive network security strategy. Progentís security experts can run extensive penetration tests without the knowledge of your company's in-house IT resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion detection alerts and event log analysis are correctly configured and consistently monitored.
Progent's wireless VoIP phone configuration and troubleshooting experts can provide online and onsite support to help you create and administer a Cisco Wi-Fi VoIP phone deployment by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progent's Microsoft-certified consultants can help you evaluate the potential advantages of Hyper-V-powered virtualization for your business, perform pilot installations to verify Hyper-V's operation with your line-of-business applications, evaluate your network and server architecture for optimal operation with virtualization solutions, help you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management personnel to track and manage Hyper-V, provide world-class consulting support for improving the security of your virtual machines, establish and test disaster recovery procedures that maximize network availability, and provide ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.
Progent can provide fast online support from Cisco CCIE network infrastructure consultants. Progent's CCIE experts can connect to your network via advanced remote support tools to provide fast and affordable troubleshooting and repair of urgent network infrastructure issues.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2000 Servers and can simplify network management, offer technical support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test installations to eliminate the technical risk associated with moving to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
Microsoft Windows 8.1 is engineered to power computers from smartphones and slates to power-user desktops. A wealth of new and improved features, including touch screen support and signature tile user interface, provide a wide range of advantages for organizations who know how to exploit them. Progent's Windows experts can assist get your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive advantage from the operating system's many technical enhancements.
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate technology to enhance business operations so they align more closely with your corporate goals. Your company can develop and install a well conceived IT plan without incurring the cost of a full-time Chief Information Officer.
Progent's Microsoft-certified consultants provide computer help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, integration, management, and support expertise for Exchange 2003 Server include system design, installation, project management, onsite and remote technical support, Help Desk Call Center support, certified security evaluation, and comprehensive IT outsourcing.
Progent can provide economical remote support from engineers with expertise in a wide array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers consulting support for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to implement, upgrade, or maintain backup solutions for a variety of topologies including local, edge to datacenter, cloud, or a mix.
Progent's Microsoft-certified consultants offer affordable online and on-premises expertise, software development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent's pricing policy is to bill for remote service and on-premises visits per minute. Consequently, you are billed just for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent imposes no startup charge and asks no retainer for services delivered during regular business hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast fixes so you won't be tempted to permit minor problems to fester.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a modern security environment that extends across your on-premises and cloud resources and guards any user anywhere with any device.
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.
By using virtual server technology, businesses can operate multiple virtual machines on one actual server. Virtual server technology enables IT organizations to enjoy all the advantages of server isolation, but without the expense associated with purchasing extra server hardware. Virtual servers are also the enabling technology for building private clouds, which offer major advantages such as reducing the costs of hardware, datacenter facilities, and administration while enhancing information security, system reliability, and recoverability. Other useful server management technologies are server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can assist you in all aspects of server consolidation and management to enable your business to contain costs and conserve time.
DoubleTake/Carbonite Software publishes a selection of products designed to provide small and midsize companies a range of cost-effective solutions for backing up and recovering vital workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information networks to achieve an advanced state of fault tolerance and disaster recovery capability at a budget-friendly price.
Even if your business has a small network support group and a limited technology budget, your information network can still have the same high reliability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the latest system management software for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk service to keep your vital business applications and hardware operating.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized control and world-class protection for all your email traffic. The powerful structure of Progent's ProSight Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Cisco has developed an extensive product line of routers including appliances designed to deliver the protection, bandwidth, and availability demanded by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to create specialized line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP management reporting consultants can help you design reports that allow you to analyze your business more thoroughly, turning raw information into valuable insights into your business.
Progent offers cost-effective remote support to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
The Help Desk support model used by Progent's Technical Response Center offers small and midsize organizations an effective alternative to reliance on independent service individuals by offering extensive expertise shared by numerous engineering teams, optional round-the-clock access to emergency help, escalation capability to world-class engineers for handling the most intractable issues, support consistency and dependability, prompt follow-up overseen by veteran support managers, a choice of easy-to-use techniques for requesting support jobs, plus excellent process transparency made possible by trouble ticket tracking and available via a web-based portal.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to move from an earlier release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem so you get maximum business value.
SQL Server 2005 offers indispensable, familiar tools to computer professionals and network users, reducing the difficulty of creating, integrating, administering, and using company information and analytical programs on platforms ranging from handheld devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.