Progent's IT outsourcing packages offer budget-friendly network support for mid-size corporations. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or building a web-based business application, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing IT support budgets to grow in a more linear and manageable manner than is possible by amassing a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system foundation for your vital Windows-based business software including Windows Server 2008, Exchange Server, and SQL Server 2008.
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
If your business runs a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISA and CISSP-premier consultants can assist your whole organization in a wide array of security topics such as security administration procedures, security design and strategies, connection control systems and techniques, software development security, business processes security, physical security, communications, network and web security, and business continuity preparedness. CISA and CISM stipulate the basic skills and international standards of knowledge that network security managers are expected to master. These accreditations offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the experience and theory to offer effective security management and engineering help.
Progent can provide one-on-one training designed for individuals who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for macOS and Mac OS X application software.
In performing IT tasks for corporate clients, Progent follows a phased methodology based on specified milestones in order to achieve financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design tuning, and expert deployment. All phases are recorded to make available a comprehensive description of technical services performed and to help in downstream system support.
Progent's UNIX platform consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent's Microsoft-certified engineers can assist your organization to enhance your workstations from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of migrating to 64-bit PC desktop processing, plan an affordable migration strategy that reduces business disruptions, and deliver inexpensive, expert online support to assist your company to install 64-bit PC desktop software and applications on your existing hardware.
Stealth penetration checking is an important part of any overall network security strategy. Progent's security experts can perform thorough penetration checks without the knowledge of your organization's in-house IT staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion detection alerts and event log analysis are properly set up and actively monitored. Progent can provide ongoing automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and unsound product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your network consulting staff.
Progent can help you to design a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent's Cisco-certified Catalyst 802.11ax Access Point experts offer affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Linux support experts provide small and mid-size companies and software developers support for administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise offers you a convenient single consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by combining Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent can assist you to design and implement an efficient transition from a Solaris-based IT environment to a network powered by Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to guard your information and reduce business discontinuity by designing an efficient transition plan that preserves your current investments in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing environment, transition strategy and validation, MS Exchange migration support, data and application migration, and server and storage system transition and consolidation.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating efficient migration procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients without adequate in-house resources to configure proper test systems, the lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
VMware's NSX virtual network platform allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to design, deploy, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.
Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the experience to finish your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the advantages for migrating to SQL Server 2019 and can provide rapid online or on-premises access to consulting experts in solution planning and integration, application development, SQL Server management, and cybersecurity.
Progent's Microsoft-certified experts offer small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a central spot for your employees or clients to connect to, organize, distribute and manipulate relevant information, documents, and software and to interact with one another. It enables quicker and better decisions, more efficient sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible within and outside a business network. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge they've developed in a manner that makes data easy to find, download and apply.
The service background of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with planning, installing, administering and troubleshooting sophisticated IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall utilities and hardware powered by Check Point's security platform to provide an economical and efficient security solution for your business network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a central source for continuing technical support, maintenance, education, and design services.
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts while retaining your own service brand as a seamless arm of your IT services team.
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Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, develop test programs and migration strategies, install Windows Server 2008 with your network environment and workload, educate your support personnel how to use enhanced management utilities, and deliver ongoing consulting and troubleshooting via budget-friendly alternatives including Contact Center service and remote technical support.
Progent's Microsoft-certified database application developers offer small and midsize businesses remote support for leading RDBMS products such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting support available from Progent include software installation and integration, database architecture and coding, administration services, replication solutions, storage management, performance tuning, migration, information security, backup/restore options, troubleshooting, and webinar training.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent offers a wide array of affordable support services to assist you to install, integrate, repair, and administer desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online help for single computers or laptops or help you to plan and implement a company-wide rollout of new or updated OS software and applications. Progent can also provide consultants and technicians to assist your company to plan for and complete a site move or merger designed to produce minimal disruption of your productivity.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of dependability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, system support, and network management while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progent provides Microsoft Windows Cluster Server consulting to help your business utilize high availability server clusters that can provide 100% uptime. Windows cluster servers for fault-tolerant networks include Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Server Cluster. By showing you how too build non-stop clustered server solutions around Windows Clustered Server 2003, Progent's Premier Windows experts make sure that your fault-tolerant server clusters are configured to optimize the strategic advantage of your IT network.
Progent can deliver a wide array of economical remote and onsite consulting services to help your business to install, administer, and debug workstations and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The interview is intended to assess your company's ability to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to collect information concerning your existing security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup environment that minimizes your vulnerability to ransomware and meets your business needs.
Network Consulting Cisco Firepower 9300 Series Firewalls
If your business computer system combines Linux technology technology with Microsoft Windows, Progent can help you to integrate your servers into a unified network that permits all your operating systems to run side by side for easy management, transparent dataflow, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings include network infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online network help and repair, in-person technical support, and Help Desk Call Center services.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package offering advanced protection, seamless compatibility with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved business efficiencies, increased worker productivity, and stronger IP security. MS Office Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer online and on-premises configuration support and mediation services for your Office Communications Server environment and can assist you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your IT system
Progent's Apple Mac experts can support the creative facets of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data.
Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can help you to assess the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your management team and end users. Progent has in-depth expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your servers, such as printers and scanners, infrastructure appliances like switches and wireless APs, and IoT devices such as alarms and robotics.
If you are developing UNIX or Linux software on a network that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that frees you to focus on your field of high-value know-how without the constant hassle of maintaining your company information system. By using automated network monitoring and by delivering online and in-person support as your company needs it, Progent offers an economical solution for maintaining an information network that features excellent reliability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, network monitoring, and Help Desk Call Center support.
Progent's IT outsourcing services offer economical computer support for mid-size organizations. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, permitting IT support budgets to increase in a more linear and manageable manner than is feasible by amassing a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and robust network architecture for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
The QTS Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if your company is considering moving your primary or offsite backup system to the Herakles data center, Progent can provide a range of affordable services such as colocation migration, system deployment and updates, network improvements, comprehensive project management, virtualization configuration, remote network monitoring, streamlined system administration, application programming, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab.
Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-based or hybrid deployment, create and execute a smooth migration plan, train your IT management and technical support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business value.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Cisco Firepower 2100 Series Firewalls Remote Support Services
Progent's certified engineers provide computer help and network consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Microsoft Exchange Server 2003 include planning, installation, documentation, onsite and off-site technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
Progent can assist you with every stage of Azure cloud migration such as needs analysis, prerequisites assessment, solution architecture, pre-production testing, deployment, centralized management, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to set up and debug firewalls and VPN connections so your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based resources.
Progent can provide the cost-effective support of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution matches your business requirements. Support services provided by Progent include evaluation of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Provisioning can include optimizing existing routers and deploying new ones, setting up firewalls, and upgrading dependable BGP configurations.
Progent can help you in all phases of your upgrade to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in an environment that delivers the highest level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting services are built upon proven virtualization techniques that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt productivity.
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to maintaining the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a degree of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical services created to assist you to detect and resolve a an array of network issues before they get big enough to hurt productivity.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management strategy based on best practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send messages, examine the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage education.