Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer scant documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports sent by every consultant to each customer. The practice of documenting and archiving support records allows more efficient support and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of vital service information.
Progent's Microsoft-certified professionals average over 10 years of experience providing email solutions for companies that range from small businesses to large enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and implement remote and wireless email connectivity. Progent's Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition offers integration help for Windows 10 and Windows 11 clients running Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard security services.
Progent's experienced ransomware recovery consultants can assist your business to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's webinar training classes provide small companies the affordability, convenience, and versatility of web-based learning plus the effective training techniques of seasoned instructors who use sophisticated collaboration software to simulate live, interactive classrooms. Progent offers webinar training for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: MS Dynamics business accounting and reporting solutions including Microsoft Dynamics GP; plus additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's certified engineers offer computer support and network consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Exchange Server include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's data protection experts can assist you to create, implement and administer a backupup/restore plan based on MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent offers monitoring and remote management to prevent data loss caused by human mistakes, computer glitches, ill-intentioned insiders, and malware assaults such as ransomware.
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid systems. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.
Microsoft Windows Server 2008 R2 features high levels of performance, protection, fault tolerance, expandability, and flexibility that accelerate output of local, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, technical support, and training services to assist you to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network.
24/7 Cisco and Microsoft Certified Providence, Providence County, Rhode Island Information Technology Consulting Firms Rhode Island Phone Support Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of the time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting engineers while retaining your own brand as a transparent extension of your network services staff.
Progent's certified ISA Server consultants have long backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can assist companies of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the common errors small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.
Progent's Microsoft-expert engineers can help your organization to update your servers or workstations from 32 to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit processing, plan an affordable upgrade process that minimizes business disruptions, and offer inexpensive, professional remote help to aid your organization to install 64-bit operating systems and application software on your existing computers.
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts can provide economical online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's remote connectivity and wireless synchronization specialists can assist you to plan and configure connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling your business to optimize the efficiency of your off-site workers.
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point experts offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent's IT outsourcing services offer affordable computer consulting for small organizations. Whether it involves planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing a web-based business application, outsourcing your network engineering services can reduce expenses and minimize risks, allowing IT service budgets to grow in a more moderate and controlled fashion than is possible by building up a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available network foundation for your vital applications powered by Microsoft Windows.
Progent offers advanced online consulting to help companies integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that combine local IT assets as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over two decades of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Microsoft-certified consulting engineers can help your organization to assess the value of Exchange 2010 for your company and can help you to design and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast payback by improving your workers' efficiency, lowering the expense of equipment and service, simplifying management, and integrating your key communications technologies.
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently following leading practices.
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based machine learning tools by SentinelOne to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that need critical updates, or isolating performance bottlenecks.
Cisco offers an extensive product line of routers including routers designed to deliver the security, performance, and availability demanded by customers ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory control, operations control, project management, purchasing, sales and marketing, supply chain management, and business analytics. Progent's Dynamics 365 Business Central consultants can assist your organization to maintain your legacy Dynamics NAV environment or upgrade efficiently to a cloud-based, onsite, or hybrid deployment model.
Progent's Microsoft-certified Windows 11 experts offer a range of services for Windows 11 including Microsoft 365 solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined provisioning, and Help Desk Call Center support services.
Progent's Citrix-certified consultants can help your business to plan, install, administer, and support a virtual application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and support an off-site datacenter that offers high uptime, enhanced protection, and fast disaster recovery.
CCIE Certified Firepower Management Center Support and Help
Progent's consultants can provide cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent offers full-service project management support so you can design and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent provides nationwide remote phone support and consulting services for companies that operate Sun Solaris environments or whose information systems include a combination of Solaris and Microsoft technology. Remote IT help provides optimum return for your IT budget by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote support tools and skilled technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your location. In most of situations your network problems can be dealt with over the phone or via a mix of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP premier security professionals to help you with the most challenging system problems.
Progent's Solaris platform consulting services provide small businesses and software developers support for administering and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent can give your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to help you create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
ProSight Reporting is a growing suite of in-depth reporting plug-ins created to work with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Cisco's security and offsite access solutions for small to mid-size businesses represent a complete array of manageable protection hardware and software to help protect your entire network infrastructure. Cisco's VPN line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate goals.
Progent's Cisco-certified Catalyst 802.11ax WAP consultants offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate critical issues detected by SCOM 2012.
Progent can help small and mid-size organizations to set up cybersecurity defense solutions and deliver mitigation expertise to support at-home workers.
Progent's Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble effective pilot environments, the lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Progent has been delivering SharePoint support since the initial product was released more than two decades ago, and Progent has the breadth and depth of IT knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in individual jobs related to your SharePoint 2013 deployment.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Progent offers the support of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an internal BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, combined with Progent's efficient online support model, offers small and mid-size companies a cost-effective option for integrating BlackBerry technology productively into their information network.
SQL Server 2005 delivers indispensable, standardized tools to IT experts and information workers, reducing the complexity of creating, deploying, administering, and accessing enterprise data and database programs on platforms ranging from mobile devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Sun Solaris platform support experts provide small companies and software developers help with administering and supporting Solaris environments that run with Microsoft-based networks. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise offers you a convenient single consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, performs health reporting, enables safe self service, and offers a common point of control for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
The service background of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with planning, deploying, managing and supporting sophisticated IT solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or on-premises integration and troubleshooting support to help your organization to design, configure, update, tune, manage and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and anticipated workloads.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Even if your company has a small computer support group and a limited IT budget, your information network can still have the same high reliability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT professionals, the most recent network management products for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your mission-critical network applications and hardware operating.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support to help your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent imposes no startup charge and asks no monthly commitment for services delivered during regular business hours. Progent's one-minute granularity avoids big bills for quick solutions so you won't be forced to allow simple problems to stay unaddressed.
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Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These improvements affect vital IT areas like manageability, availability, security, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.
Progent's experienced ransomware recovery consultants can help you to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a team of network consultants located in the Tampa area, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover planning consultants. Progent can also help your business to design and execute a move to the Flexential facility with services like planning solution configuration, specifying hardware components, system configuration and validation, debugging, setting up remote network management, and educating your network support team.
Progent offers several essential kinds of Helpdesk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your clients instant access to a reliable support group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to company productivity. Progent's goal is to fix rather than simply report problems.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced IT support programs, mid-size businesses can choose a simple co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small company information systems world-class availability, security and performance.
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for managing private and hybrid cloud environments that provide maximum availability, fault tolerance, and disaster recovery.
For businesses with a combination of Apple Mac and Windows computers, there exist two popular solutions for using Windows-only software on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to attach a Mac to a networked Windows-based computer to run Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac system so you are able to use Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for running Windows software on your Macs and can in addition assist your business to assess and install other products for Microsoft Windows platform emulation.
Progent's Ekahau-certified Wi-Fi experts can help you to plan, deploy, optimize, manage and debug a Wi-Fi solution customized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Progent's Juniper-certified network engineer can help you to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to current releases. Progent's Junos OS consultants can offer support for Juniper's premier network control software to help your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain networks that include a mix of Juniper's software platforms.
Progent's Microsoft certified consultants can provide remote and onsite consulting expertise to assist your company to administer, maintain, and troubleshoot PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, online access, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring and alerts.
Progent can help companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.