Progent's consultants can assist you with every stage of Microsoft Azure integration such as requirements definition, readiness evaluation, solution architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN connections so that your clients can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently combines physical datacenters with Azure services.
Progent's service experts in Mac and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup support. Enabling efficient co-existence among a variety of servers and workstations powered by Mac OS and Windows calls for broad knowledge of and background with Mac and Windows products. Progent's experience in Windows and Apple consulting makes it possible to provide world class support to businesses that rely on these platforms to keep their strategic edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Progent provides small organizations two low-cost security evaluation scanning packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are analyzed by expert security specialists who interpret the data collected by the scan, deliver objective evaluations of your current network security, and offer recommendations for enhancements. Progent has developed two non-overlapping security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while delivering enterprise-class evaluations of your IT network's vulnerability to assault.
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to design a XenDesktop environment that maximizes the strategic impact of your IT network; integrate XenDesktop technology with your servers, user computers, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop efficiently.
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and management of corporate email by providing constantly improved spam and virus blocking, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting tools plus outbound email testing to help you troubleshoot your email system and define and regulate company security policy.
Progent's Microsoft-certified experts can provide organizations of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint offers a common spot for your workers or clients to connect to, organize, distribute and manipulate relevant information, documents, and software and to interact with other people. SharePoint allows faster and better decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they've developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to support your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progent's certified SQL Server application developers and DBAs offer online expertise to assist businesses of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in environments that range from small office databases to VLDB applications and data warehousing.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting email solutions for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system features security, fault tolerance, easy connectivity for off-site and mobile users, efficient administrative tools, and productive integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003, and MS Exchange 2000. Progent can also help small or mid-size companies to migrate to MS Exchange 2016 or MS Exchange 2013.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises configuration and troubleshooting services to help you to design, configure, upgrade, tune, administer and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your specific office layout, building structure, and expected workloads.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services that include system design, deployment, administration, remediation, and application development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent's Ekahau-certified Wi-Fi network design experts can help you to design, install, optimize, manage and debug a Wi-Fi solution customized for your environment. Progent can provide remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Progent's colocation center IT services are intended for businesses with equipment located at Internet Data Centers or data center co-location hosting sites and in need of timely in-person help at the colo facility as well as off-site help from Microsoft and Cisco Certified experts. Progent offers a full array of IDC and IDC and colocation consulting services including system architecture analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, development and deployment of non-stop configurations, defining and deploying layered security structures, firewall integration and support, designing load balancing solutions, and planning high-availability server clustering configurations.
Progent can provide advanced remote support services to help companies integrate their networks with leading public clouds including Azure and Amazon AWS. Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid topologies that combine on-premises IT assets along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration support services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 20 years of experience providing advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Progent's Cisco certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises consulting services to assist you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.
After Hours Cisco Firepower Management Consultant Services
Progent can help you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to modify your current SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Microsoft Communications Server provides IM and Real Presence as part of a scalable, enterprise-grade package offering enhanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, increased worker productivity, and stronger IP protection with this simple-to-administer, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the benefits of Office Communications Server throughout your whole organization.
Microsoft Virtual Server, hosted on the Windows Server operating system and powered by software first produced by Connectix, provides the performance needed to carry out server consolidation, software upgrade, and server quarantine projects via virtualization techniques in an enterprise-class computing environment with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses wishing to improve operational efficiency in software programming and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can help your company to assess and deploy Microsoft Virtual Server 2005.
Progent's Network Contact Center Outsourcing Support Services for desktop support are intended especially for small businesses who need fast availability of a Help Desk Service Center with professional phone support and full escalation capability but who must work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
For companies with a combination of Mac and Windows computers, there exist two popular alternatives for running Windows-dependent software on a Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a remote Windows-powered computer to run Windows programs and share system resources. Virtual PC for Mac simulates Microsoft Windows on a Mac system so that you can use Windows software directly. Progent's macOS and Mac OS X technology consultants can help your company to manage these products for running Windows software on your Apple Macs and can in addition assist your organization to assess and configure third-party solutions for Microsoft Windows platform emulation.
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your network security requirements without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Citrix-certified consultants can help you to assess the strategic value of the available versions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and support and simplifying administrative tasks.
Progent has more than two decades of experience integrating, and supporting the key components that make up System Center and can help you to plan, install, maintain, and fix your System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can assist your organization to migrate to the current edition of System Center from an older release or from another IT management solution to deliver the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.
Progent can provide small companies with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible IT products to improve business processes so they match more closely with your corporate objectives. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
If your office computer system combines Linux-based products platforms with MS Windows, Progent can help you to integrate your computers into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux and MS Windows coexistence assistance services include IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical support and repair, in-person technical support, and Help Desk outsourcing.
Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or on-premises integration and troubleshooting support to assist you to design, configure, upgrade, optimize, administer and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless access points to work with your unique workplace design, construction, and anticipated network traffic.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financials, inventory, operations control, capacity planning, purchasing, sales, demand forecasting, and advanced reporting. Progent's Dynamics Business Central/NAV experts can help your organization to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment model.
Progent's Cisco-certified CCIE consultants can assist you to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to current devices.
Progent provides three basic types of Call Center services : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients easy access to a reliable technical resource with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a positive image as a key contributor to company productivity. Progent's goal is to resolve rather than simply report problems.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to help businesses of any size to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for the products, technologies and services that make up creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts under your own service brand as a transparent arm of your network consulting team.
Progent can deliver a broad range of cost-effective consulting and support services to assist your company to deploy, configure, repair, and administer workstations and laptops powered by Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote assistance for single computers or laptops or help you to plan and carry out a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technical workers to help you to plan for and implement an office move or consolidation designed to cause minimal disruption of your business.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business deploy and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to evolve with your growing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's complete line of hardware and software aimed at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Progent's team of Microsoft and Cisco Premier experts average longer than a decade of real-world industry background, at the forefront of network support, performing a broad range of technical projects for a large mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its support staff. This means that you get not just world-class IT skills, but also a support engineer with field-tested approaches for applying technical knowledge to solve real-world network problems quickly.
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services including planning, deployment, management, troubleshooting, and application development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, warehouse, retail or other venues where IT management requires portable phones that provide more control, data security and ruggedness than is achievable with the BYOD style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that you set up and fine tune many components of your Wi-Fi environment such as APs, routers, wireless LAN controllers, and management software. Progent's certified experts offer online and on-premises assistance to help your organization build and maintain a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Progent's Meraki wireless AP consultants offer remote and onsite support services to assist businesses of all sizes to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as switches, routers and firewalls to create a seamless ecosystem that delivers identical access, performance, security, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Progent's consultants can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and cloud assets.
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist you to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Fortinet next-generation firewalls are industry leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet FortiGate security appliances to protect all your digital assets at the enterprise edge, within the data center core, at branch locations, and in the cloud.