Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This permits you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network support packages, small and midsize businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and productivity.
The sophistication and integration requirements of Microsoft Windows Servers requires a network consulting team with practical expertise and broad familiarity with designing and building seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progentís IT support can help you with designing, deploying, administering, and troubleshooting Windows Server solutions that increase the productivity of your computer system. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing, and both IP and PSTN calling across a wide assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management team and end users. Progent has expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.
Office 365 is Microsoft's extensive family of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans targeted at customers ranging from students and households to global enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription plans available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Progent's Solaris family support experts offer small businesses and developers support for managing and supporting Solaris systems that operate with Microsoft-powered technology. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you an easy one-stop source to help you create and manage a secure and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Cisco CCIE network experts can help your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's Microsoft-certified consultants can show you how to evaluate the business case for implementing SharePoint 2007, consult with you on the most sensible edition of SharePoint for your circumstances, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint 2007, design a comprehensive security plan that includes portal technology, and deliver maintenance and Help Desk support.
Dynamics GP/Great Plains can help you expand and control your company better by offering easy availability of decision-driving data and a fast return on investment. Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the presence of your company, handle your accounting, automate financial processes, standardize processes across your company, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can show you how to configure and maintain a reliable, safe server and network foundation to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to help you derive all the advantages of your Microsoft Dynamics GP/Great Plains software.
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by each staff member to every customer. The discipline of detailing and archiving support records results in more effective service and avoids a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Progent offers affordable remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS resources. Progent can provide occasional support to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft-certified professionals have over a decade of background providing email support for customers ranging from small offices to large corporations. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and facilitate remote and mobile email access. Progentís Exchange consulting services can assist you in planning and carrying out a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. In addition provides support for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App for popular browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver maximum availability, data security, and disaster recovery.
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent provides clients access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients deserve to be sure that their computer support providers have formal testing plus broad real-world backgrounds so that Progent's clients can use Progent's support with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to uncertified consultants, enabling Progent to deliver customers a higher class of IT service. In other cases, major credentials such as CISM or CISSP for IT security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the services of accredited IT experts.
Progentís professionals offer expertise in a variety of technologies related to mobile networking such as system architecture, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's certified consultants can save your business time and expense by using their wireless experience to show you how to select and integrate wireless networking technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile handhelds work better.
Progent offers onsite training customized for people who want to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for Mac applications.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent process for recovering applications and services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and maintain a DR solution based on VMware SRM.
SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services such as system design, deployment, administration, troubleshooting, and application development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Cisco Firepower NGFW Firewalls Technical Support Services
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and based on technology originally produced by Connectix, delivers the power necessary to accomplish server consolidation, software migration, and server quarantine projects via virtualization technology in an enterprise-class computing network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to improve ROI in software development and piloting, migration from legacy line-of-business software, and server consolidation. Progent's skilled Virtual Server consultants can help your company to evaluate and deploy Microsoft Virtual Server.
Progentís Disaster Recovery/Business Continuity specialists offer in-depth experience assisting small businesses to reduce system downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability network design, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help you to develop and test a sensible business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery specialists can help you to design, implement, and support resilient technologies including redundant Internet access, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
Progent's expert application designers and programmers can assist your company to build customizations to Microsoft GP/Great Plains that address the special needs of your organization while retaining the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of software development technologies that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent provides clients access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients have the right to know that their computer support providers have formal training plus extensive practical backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is available to non-certified consultants, allowing Progent to deliver customers a higher class of computer support. In addition, major certifications such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory requirements by engaging the assistance of accredited industry experts.
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent customers who lack adequate in-house resources to configure effective test environments, the lab cuts capital costs and engineering risk while keeping vital network initiatives on schedule.
Progent can assist you in all facets of your migration to Exchange 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.
Microsoft SQL Server Information Technology Outsourcing MS SQL Protect
Progent's certified SQL Server application developers and database administrators can provide online expertise to help organizations of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any facet of the application life cycle in environments that can include small office databases to N-tier VLDB applications and data warehousing.
Cisco Firepower 1000 Series Firewalls Onsite Technical Support
Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
Cisco Firepower 2000 Series Firewalls Technology Consulting Services
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete security plan and build security into your business operations.
Remote continuous monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of network stability that was once limited to enterprises. Progent offers a variety RMM solutions delivered as low-cost services created to help you to detect and fix a most network problems before they can disrupt productivity.
Nagios and MRTG are useful, Open Source monitoring utilities that run under Linux and can be deployed to analyze UNIX/Linux networks, Windows networks, or mixed-platform situations in which the Linux OS and Windows run side by side. Nagios allows system managers to monitor network services such as SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's network monitoring consultants can help you use both these programs to streamline and repair your network.
With Catalyst switches for small and mid-size companies, Cisco allows companies to realize the full benefits of adding smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to enable features that make your network infrastructure highly available to handle time-critical requirements, expandable to support growth, secure enough to protect restricted data, and designed for differentiating and managing all traffic to streamline network performance. Progent's CCIE certified consultants can show you how to select and deploy Cisco switches appropriate for your company. In addition, Progent's CISM certified security consultants can show you how to create a comprehensive security plan and configure Cisco switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Progent's Microsoft-certified consultants can help your company to evaluate the benefits of Microsoft Lync Server for your environment and can help you to plan and execute a deployment of Lync Server 2010 that centralizes the management of IM and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Lync Server to improve the collaborative capabilities of MS Office programs, and provide webinar training and continuing support for Lync and other Microsoft technologies.