Additional Topics of Interest

Services Documentation Online Consulting
Support Service Reports

Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer scant documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports sent by every consultant to each customer. The practice of documenting and archiving support records allows more efficient support and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of vital service information.

Online Support Services Small Business Wireless AP
Small Business WAP361 Integration

Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, manage, and debug Cisco Small Business Wi-Fi Access Points.

Cisco Certified Expert Spam Filtering Solution Provider
Microsoft Exchange 2019 Server Networking Help

Progent's Microsoft-certified professionals average over 10 years of experience providing email solutions for companies that range from small businesses to large enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and implement remote and wireless email connectivity. Progent's Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition offers integration help for Windows 10 and Windows 11 clients running Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard security services.

Services WannaCry ransomware recovery
Engineers Snatch ransomware recovery

Progent's experienced ransomware recovery consultants can assist your business to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

Live Online Office 365 Training Small Business Outsourcing IT
Trainer Online Office Outlook

Progent's webinar training classes provide small companies the affordability, convenience, and versatility of web-based learning plus the effective training techniques of seasoned instructors who use sophisticated collaboration software to simulate live, interactive classrooms. Progent offers webinar training for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: MS Dynamics business accounting and reporting solutions including Microsoft Dynamics GP; plus additional popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

ransomware system rebuild Consulting Services
Top ransomware business recovery Consult

Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

Exchange 2003 Upgrade On-site Technical Support
Remote Support Services Exchange 2003

Progent's certified engineers offer computer support and network consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Exchange Server include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.

ASA 5500-X Firewall with Firepower Computer Consultants
Cisco firewall IPS Troubleshooting

Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

MSP360 GSuite Backup Online Troubleshooting
MSP360 Desktop Backup Remote Support Services

Progent's data protection experts can assist you to create, implement and administer a backupup/restore plan based on MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent offers monitoring and remote management to prevent data loss caused by human mistakes, computer glitches, ill-intentioned insiders, and malware assaults such as ransomware.

Professionals VMware vRealize Orchestrator vRO
24 Hour Engineer VMware Infrastructure

Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid systems. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.

Microsoft Windows Server 2008 R2 Technology Professional
Microsoft Windows Server 2008 R2 Professional

Microsoft Windows Server 2008 R2 features high levels of performance, protection, fault tolerance, expandability, and flexibility that accelerate output of local, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, technical support, and training services to assist you to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network.