Progentís IT outsourcing services for small companies include designing Windows XP, .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises repair, resolving chronic IT issues, and creating a comprehensive security strategy. Progent can help you maximize system reliability and throughput with non-stop technologies, resilient network topology, and proactive server monitoring. Progent also offers special project help for major migrations and can assist with needs assessment, resource inventory, bill of materials development, sourcing selection, purchasing coordination, and complete documentation. Progentís computer outsourcing help also includes education for office productivity packages such as Office XP.
Progent's Check Point Software experts can show you how to select and deploy Check Point Firewall/VPN utilities and appliances based on Check Point Software's technology to offer an affordable and efficient security defense for your business network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and provide a single source for on-going network support, administration, training, and design expertise.
Windows Server 2008 R2 offers high levels of speed, security, availability, scalability, and flexibility that accelerate productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective remote engineering, technical support, and education services to help your company to plan, implement, and manage Windows Server 2008 R2 in order to add significant business value to your information system.
Progent's certified SQL Server 2019 experts can assist you to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast online or onsite contact with consulting experts in system design and deployment, software development, SQL Server management, and cybersecurity.
Progent offers remote and on premises consulting to help you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and deploying a comprehensive business intelligence environment. Progent's BI experts can assist you to support your current BI environment, assist you to upgrade databases and applications from a discontinued reporting platform to a current solution, and provide custom remote mentoring tailored to your specific requirements. Progentís business reporting and analytics professionals offer expertise in all popular business intelligence reporting and visualization platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.
Progent's Microsoft and Cisco certified Consultants provide several ways to help mid-size and large businesses develop a cost-effective and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations analyze the numerous top level Help Desk application programs on the market and decide which packages may be too expensive, miss key functions, or align badly with your organization's business goals. Progent also offers temporary staffing for businesses who want to reinforce their in-house Help Desk team for special tasks or to substitute for vacationing or indisposed personnel.
E-Mail Guard by Postini provides continually updated spam and virus filtering, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a standard Postini license, you can still have access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and antivirus aggregation offering. Progentís certified e-mail security consultants can help you develop an email defense strategy that features spam filtering and virus defense services and policies.
Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, inventories network assets, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating at peak levels by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt productivity.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized control and world-class security for your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Progent offers clients access to engineers who have been awarded some of the IT industry's most prized certifications. Progent believes that clients have the right to know that their computer support providers have accredited testing plus broad practical backgrounds so that Progent's clients can engage Progent's service with confidence. In many cases, vendor credentials like the CCIE brings privileges for significantly better vendor help than is offered to non-certified consultants, allowing Progent to deliver customers a better level of IT service. In other cases, major credentials such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by engaging the services of recognized industry professionals.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Progent offers cost-effective remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
Progent offers affordable remote consulting to help your business to design, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent also offers online and on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT system.
Progent's Microsoft-certified consultants can provide remote and onsite expertise for companies of any size to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with other communication systems such as Cisco UC. Progent's certified data security experts can help you design and validate a security environment for your Skype for Business solution that meets government and industry standards.
Progent offers the services of an accredited engineer with an extensive background deploying technology from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, expand, or maintain a video conferencing environment that protects your investment and optimizes the strategic value of your IT network. Progent also offers the expertise of network infrastructure consultants able to help companies of any size to build and maintain a communications network that provides the performance, reliability, protection, and expandability you need to support your telepresence environment.
If your business has a UNIX or Linux network or a multi-OS computer system, Progent's CISA and CISSP-certified consultants can help your whole organization in a broad array of security areas such as security administration practices, security design and models, connection control systems and techniques, software development security, business processes security, hardware security, communications, network and web security, and disaster recovery planning. CISM and CISSP define the fundamental competencies and international standards of performance that network security professionals are expected to master. These certification give IT management the assurance that consultants who have earned their CISA or CISSP qualification have demonstrated the background and theory to offer world-class security management and consulting services.
Progentís high availability inter-site connectivity and 24x7 network infrastructure engineers can help small organizations achieve non-stop Interoffice connectivity through fully redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical 24x7 interoffice connectivity.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts offer remote and onsite support to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, application development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a seamless information management system.
Progent's Cisco-certified wireless integration consultants can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
SQL Server 2014 includes major enhancements in key areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services such as system design, deployment, management, remediation, and application development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design security into your corporate practices.
Medium-size companies can enjoy all the benefits of Microsoft Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Premier Certified network support experts. Thanks to Progent's affordably priced IT support programs, medium-size organizations can choose a simple co-sourcing package based on Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For companies with line-of-business applications who need non-stop networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, protection and productivity.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's Microsoft-certified consultants offer online or onsite support to help organizations of all sizes to plan, implement, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing particularly challenging problems, or full project management support. Progent can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progentís non-stop interoffice connectivity and 24x7 network infrastructure professionals can help small companies create non-stop Interoffice connectivity by means of redundant networks featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections based on non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical 24x7 interoffice networking.
Progent's Cisco-certified wireless integration consulting experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive experience helping small and mid-size businesses to minimize system downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore systems, and transparent maintenance. Progentís business continuity experts can help your company to develop and test an efficient business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can help you to architect, deploy, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
Progent's Computer Call Center Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who require fast availability of a Help Desk Call Center with professional telephone support and full escalation capability but who must work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a DR/BC solution based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent offers organizations of all sizes world-class IT online or onsite consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for businesses varying in size from the small office to the global enterprise.
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy change management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management, staff, develop a corporate-wide security plan, automate IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's Cisco-certified CCIE consultants can assist your business to configure, manage, upgrade, tune and debug Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Progent's Windows Server 2019 disaster recovery planning experts can assist your business to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Immediate Cisco Firepower 9300 Series Firewalls Consultant Services
Progent can assist your organization to design a migration to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop pilot systems and rollout strategies, integrate Windows Server 2008 with your IT environment and applications, educate your IT staff how to run new management tools, and deliver continuing consulting and support via affordable alternatives such as Help Desk Call Center service and online technical support.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry expert and minimizing the cost and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry devices and software productively into their IT network.
If your company network combines Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, enhanced performance, and strong security. Progent's Solaris and MS Windows coexistence support offerings feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and repair, in-person technical support, and Contact Center outsourcing.
Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages such as reduced capital costs, savings on operational costs, better executive focus, world-class security, greater availability, and regulatory compliance.
Les Kent has a 35-year history of effective technology integration, business administration, marketing, and operations. He has shown a talent for creating sophisticated information technology solutions while working as a network designer, application developer, project manager, deployment expert, and problem solver for small companies, start-ups, and major corporations.
Progentís computer outsourcing support offerings for small businesses feature planning Server 2003, .NET Server, and Microsoft BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing chronic integration issues, and producing a company-wide security plan. Progent can help you maximize network reliability and performance with zero-downtime technologies, redundant network architecture, and proactive server monitoring. Progent also provides special project assistance for large-scale upgrades and can help with needs definition, product inventory, BOM development, vendor qualification, purchasing coordination, and full documentation. Progentís IT outsourcing help also includes training for office productivity programs such as Office XP.
Progent's SonicWall firewall consultants can help you deploy, maintain, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and build security into your business operations.
In conducting consulting projects for corporate customers, Progent uses a structured approach based on specified milestones in order to achieve financial, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and expert implementation. All phases are recorded to provide a detailed description of technical services delivered and to assist in ongoing network support.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.
If your office computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy management, transparent information exchange, high reliability, superior throughput, and strong security. Progent's UNIX and Microsoft Windows integration assistance services feature IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Contact Center services.
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and in-depth knowledge in designing and building seamless, end-to-end business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís consulting services can assist you with planning, deploying, managing, and supporting Windows Server systems that maximize the productivity of your computer system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent provides customers the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers have the right to know that their IT support professionals have accredited training as well as extensive real-world experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for significantly better vendor support than is available to uncertified service providers, allowing Progent to offer customers a higher level of IT service. In other cases, recognized certifications such as CISM or CISSP for network security can aid corporate clients to show compliance with regulatory demands by using the assistance of accredited industry professionals.
Progent's Cisco Jabber consultants can provide online or onsite expertise to help organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for the products, technologies and services that go into building an end-to-end Cisco Jabber solution such as Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and repair your current SCVMM environment to make sure you realize the highest possible return on investment.
Progentís data center support services are designed for companies with equipment located at Internet Data Centers or data center colocation hosting facilities and in need of timely in-person service at the colo facility as well as remote help from Microsoft and Cisco Certified professionals. Progent offers a full array of IDC and data center and co-location support services including system topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of fault tolerant configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing environments, and creating high-availability server and storage cluster systems.
Progent's Microsoft-certified network engineers can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast return on investment by improving your workers' efficiency, cutting the expense of hardware and service, simplifying management, and integrating your vital communications technologies.
Progentís Technical Response Center provides national extended hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours telephone support and online direct network access to troubleshoot and repair technical problems quickly and affordably. The breadth of IT expertise represented by Progent's team of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as required. For critical problems, the Technical Response Center tries to respond to your call for support in less than one hour.
If your company computer system mixes Linux technology platforms with Windows, Progent can assist you to incorporate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, superior throughput, and tight security. Progent's Linux and Microsoft Windows integration support services feature network infrastructure configuration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating appliances that need important updates, or resolving performance issues.
Progent can help your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook.
Microsoft Virtual Server, hosted on the Windows Server operating system and powered by software originally developed by Connectix, provides the power needed to accomplish hardware reduction, software migration, and server isolation tasks through virtualization technology in an enterprise-ready computing environment with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance ROI in application development and testing, upgrading from legacy mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can assist your IT staff to assess and integrate Microsoft Virtual Server.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite integration and debugging services to assist you to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or topology.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small service organizations who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation sent by each consultant to each customer. The practice of detailing and organizing support records results in more effective service and eliminates a slew of common misfortunes such as when a support client is effectively held captive to a consultant who wonít release vital service information.
Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain minimal in-house network administration and support teams with affordable access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed services include fixed IT maintenance costs, smart automation of routine management tasks, ongoing absorption of new technology, smooth migration from legacy systems to up-to-date solutions, improved alignment of information technology with business goals, guidance from seasoned IT experts, and allowing management to focus on business issues instead of fast-evolving computer technology.
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages including reduced capital expenditures, reductions in operational costs, better management focus, enterprise-class security, enhanced fault tolerance, and business continuity.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the health of vital assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to disrupt productivity.
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to help your business to design, configure, operate and troubleshoot a backup and disaster recovery solution built on Barracuda technology.
Remote management cards give network administrators complete control of a server without the need for an on-site visit. Through remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a high-availability business network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost off-site technical assistance. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Progent can help organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to move from an earlier version of SCVMM or from a third-party management system, and Progent can help you to enhance and repair your current SCVMM 2012 ecosystem to make sure you realize maximum business value.
System Center Configuration Manager 2016 automates application and device provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health monitoring, allows secure self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can help your organization with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to configure your Fortinet FortiGate firewalls to safeguard all your IT assets at the enterprise edge, within the data center, at branch locations, and at the cloud edge.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
Progent can help your company to plan and implement an efficient migration from a Solaris-powered IT system to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity software, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you preserve your information and minimize business discontinuity by designing an effective transition strategy that preserves your existing investments in Solaris software and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of current infrastructure, transition strategy and validation, Exchange migration services, information and application transition, and processor and storage system transition and consolidation.
Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.
CCDP Expert Certified Firepower Firewalls IT Services
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy in case of an IT system catastrophe. Progent can help you create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, fault-tolerant system solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures.
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas including multitenancy, flexible infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network expenses and improve availability.