Additional Topics of Interest

Microsoft Configuration Manager Solutions Provider
SCCM Setup

Progent's Microsoft-certified consultants can assist you to automate desktop PC update and patch deployment by delivering support for management platforms like System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).

Technology Consulting Forefront TMG Firewall
24x7 Forefront TMG 2010 Technical Support Services

Microsoft Forefront TMG 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally administered Internet gateway that delivers a single-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, allows customized reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft engineers can help you to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront TMG 2010 from any version of ISA Server.

Jabber File Transfer Support Services
Jabber and Mac Computer Consultant

Progent's Cisco Jabber consultants offer online or on-premises expertise to assist businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.

Small Business Network Service
24-Hour Small Office Server Consultants

Progent is a leader in affordably providing world-class network support to small companies. Progent's achievement in addressing the IT support requirements of the historically underserved small company market is the combined result of major technical and operational breakthroughs that have removed much of the conventional expenses out of administering network support, added unprecedented professional expertise into the support system, and significantly streamlined the repair cycle.

Service Database Specialist
Service Database Online Help

Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by every consultant to every client. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.

Programming Dynamics GP 2015 Excel Reports
Dynamics GP 2015 Security Specialist

Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud readiness, works with the most popular smart phones and tablets, allows single sign-on with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.

OS X Online Technical Support
Apple OS X Tiger Support Services

Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and iPad synchronization, or migrating to iCloud services. For computer environments built solely on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's business goals.

Windows and Solaris Online Technical Support
UNIX with Windows Technology Consulting Services

Progent's UNIX platform consulting experts provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

SQL Server 2016 Always Encrypted Consultant
SQL Server 2016 Mobile Reports Support

SQL Server 2016 offers significant enhancements in speed, scale, security, uptime, BOYD integration, plus built-in business intelligence. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, R language support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).

Information Technology Consulting Support Desk Sharing
Extended Call Desk Onsite Technical Support

Progent's Network Call Center Outsourcing Support Services for PC desktop support are intended especially for small organizations who need immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Selection and Integration.

Systems Management Server Online Consulting
Specialists Microsoft SMS Server

Progentís Microsoft experts offer small and mid-size businesses enterprise-grade consulting services for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration management. System Center Configuration Manager 2007 is the new name for the update management platform formerly called SMS Server. System Center Configuration Manager provides a range of new features to Systems Management Server such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified engineers can show you how to use Systems Management Server or System Center Configuration Manager economically for streamlined operating system and application software installation, security patch administration, application tracking, and software license compliance. Progent's consultants can also help you to migrate efficiently from SMS Server to Configuration Manager.