Firepower NGFW Firewalls Consulting and Debugging Support from Certified Experts
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Microsoft Configuration Manager Solutions Provider SCCM Setup
Progent's Microsoft-certified consultants can assist you to automate desktop PC update and patch deployment by delivering support for management platforms like System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Microsoft Forefront TMG 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally administered Internet gateway that delivers a single-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting features, allows customized reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft engineers can help you to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront TMG 2010 from any version of ISA Server.
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
Progent is a leader in affordably providing world-class network support to small companies. Progent's achievement in addressing the IT support requirements of the historically underserved small company market is the combined result of major technical and operational breakthroughs that have removed much of the conventional expenses out of administering network support, added unprecedented professional expertise into the support system, and significantly streamlined the repair cycle.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by every consultant to every client. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.
Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud readiness, works with the most popular smart phones and tablets, allows single sign-on with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and iPad synchronization, or migrating to iCloud services. For computer environments built solely on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's business goals.
Progent's UNIX platform consulting experts provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
SQL Server 2016 offers significant enhancements in speed, scale, security, uptime, BOYD integration, plus built-in business intelligence. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, R language support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Network Call Center Outsourcing Support Services for PC desktop support are intended especially for small organizations who need immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Selection and Integration.
Progentís Microsoft experts offer small and mid-size businesses enterprise-grade consulting services for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration management. System Center Configuration Manager 2007 is the new name for the update management platform formerly called SMS Server. System Center Configuration Manager provides a range of new features to Systems Management Server such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified engineers can show you how to use Systems Management Server or System Center Configuration Manager economically for streamlined operating system and application software installation, security patch administration, application tracking, and software license compliance. Progent's consultants can also help you to migrate efficiently from SMS Server to Configuration Manager.
Progentís Cisco-Certified network experts provide professional PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative solutions. Progentís network experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft SQL Server 2016 introduces significant improvements in speed, scale, data security, availability, mobile computing support, plus built-in business intelligence. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to assist organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Progent's Microsoft consultants offer advanced expertise in implementing, operating and troubleshooting all versions of Project, Project Server, and Project Online and can deliver a broad variety of cost-effective online consulting services based on proven best practices to assist organizations of all sizes to get all the benefits of this leading platform. Support services available from Progent include system design, installation and upgrades, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Progent's certified SQL Server application programmers and database administrators offer remote consulting to assist organizations of all sizes to create, administer, and troubleshoot applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server consultants offer support for any phase of application development in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's Microsoft-certified consulting engineers can help you to assess the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast payback by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining management, and consolidating your vital communications platforms.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
If your business has a UNIX or Linux network or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can assist your entire organization in a broad array of security topics including security administration practices, security design and strategies, access control products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that network security managers are expected to possess. These accreditations provide IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security support and consulting help.
Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to help organizations of all sizes to install, administer, and support environments that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can assist to design and configure testing labs to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment plans based on proven methodologies.
Progent can show you how to prepare and execute a smooth move to Dynamics GP so that you preserve your data, improve your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize business interruption by designing and executing a smart migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce solutions that work seamlessly with Dynamics GP.
System Center 2016 Data Protection Manager provides automatic backup and easy restore capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, works with VMs running on Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and troubleshoot a multi-site backup/restore solution built around SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to resolve challenging issues or deliver end-to-end project management support to make sure you complete your SCDPM 2016 initiative on time and within your budget.
Even if your business has a small network support group and a limited IT budget, your information system can still have the same high availability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT consultants, the latest system management software for proactive monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your vital business applications and hardware operating.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who have minimal in-house IT support staffs with affordable access to world-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network management costs, automation of routine management processes, ongoing absorption of the latest technology, smooth transition from older systems to modern solutions, improved alignment of computer technology with strategic objectives, guidance from veteran network experts, and freeing up management to concentrate on business issues instead of ever-changing network technology.
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide online and on-premises assistance to help you build and maintain a Cisco Wi-Fi VoIP phone deployment by providing services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Progent provides nationwide online technical support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris networks or whose IT systems include a mix of UNIX and Microsoft technology. Remote IT help provides maximum leverage for your IT budget by protecting user productivity and limiting the hours charged for computer repair services. Sophisticated remote support technology and experienced technicians and consultants allow Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of phone support and remote connectivity. Progent can offer the services of Cisco CCIE network engineers and CISA certified security professionals to help with the most difficult network issues.
E-Mail Guard is Progent's affordable spam filtering and virus defense solution that offers small companies enterprise-quality protection from spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-managed antispam and antivirus services that ward off email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server platform, hardware type, or geographic location.
Progent's Cisco Meraki Wi-Fi access point experts provide online and on-premises support services to assist organizations of any size to design, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their location or device.
Progent offers economical online support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced support for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom webinar classes for Office Access development and database administration.
Progent's pricing model is to bill for phone support and on-premises help per minute. Consequently, you pay just for received support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and requires no monthly commitment for services provided during normal working hours. Many service firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you won't be forced to allow less critical problems to fester.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids network downtime, simplifies long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
Microsoft Windows Server Essentials is an affordable, entry-level platform that allows small organizations to transition from the traditional physical in-house datacenter to the modern hybrid networking model that includes both local and cloud-hosted resources. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud model for your network ecosystem. Progent offers full-service project management support to help you plan and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting, technical support, and customized training.
Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite help for legacy and current Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet APs.
Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email components to reduce hardware costs and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to assist your organizations to assess the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and IT budget, carry out an efficient migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Progent's Cisco CCIE-certified Wi-Fi network consultants offer online or onsite configuration and troubleshooting support to help you to plan, implement, update, optimize, manage and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi access points to work with your specific office design, building structure, and anticipated network traffic.
Colocation data centers make it possible for companies to share world-class data centers for hosting network hardware that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation strategy such as selecting and migrating to a colocation site, creating network architecture, specifying hardware, on-site and remote troubleshooting, setting up offsite system administration, and education your IT personnel.
Progent provides national online technical support and troubleshooting services for companies who run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Online technical support offers maximum return for your information technology budget by protecting client efficiency and limiting the time charged for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to help with the most challenging network issues.
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the net administrative expense of managing and configuring software products by making it simpler to copy system images, control mobile computers, and operate management utilities. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you develop sensible procedures and policies to manage PDAs and intelligent portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that incorporates standards, procedures and technologies to keep your IT network protected.
Progentís IT outsourcing services offer affordable network support for small companies. Whether it includes planning system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building a web-based business application, outsourcing your network technical services can contain costs and minimize risks, allowing network service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and highly available network architecture for your vital applications powered by Windows including Office XP, Office 2003, and Office 2000.
Forefront Threat Management Gateway is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits customized reports powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft consultants can help your company to plan and execute pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; set up Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help your organization to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent can help businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist you to upgrade from an earlier edition of SCVMM or from a third-party management platform, and Progent can help you to enhance and repair your current SCVMM environment so you realize maximum business value.
Cisco Expert ASA with Firepower Remote Support Services
Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and flexibility of web-based seminars plus the effective pedagogic methods of seasoned teachers who utilize sophisticated technology to reproduce live, interactive classrooms. Progent offers online training for popular desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics business accounting and reporting products such as Microsoft Dynamics GP; as well as additional leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers national remote help and troubleshooting services for businesses that run Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft technology. Online technical support offers maximum leverage for your information technology budget by protecting client efficiency and limiting the hours charged for computer repair services. Advanced online support technology and skilled technicians and consultants allow Progent to handle the majority of IT issues without wasting time and money by going to your site. In most of cases your IT issues can be remediated over the phone or through a mix of telephone help and online network analysis. Progent can make available Cisco CCIE network experts and CISA and CISM certified security professionals to assist you with the toughest system issues.
Progent can help your company to plan and execute an efficient transition from a Sun Solaris-powered IT environment to a network powered by MS Windows and suited for running Microsoft's familiar office productivity products, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce productivity discontinuity by developing an efficient migration strategy that preserves your current investments in Sun Solaris application and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing infrastructure, transition strategy and testing, Microsoft Exchange migration support, information and application porting, and processor and storage migration and consolidation.
Progent's Cisco-certified wireless networking experts offer online and onsite consulting and support services to assist you to plan, configure, manage, optimize, and repair wireless deployments that utilize Cisco's Meraki APs. Progent can also assist your organization to plan and deploy hybrid networks that integrate on-premises and cloud-hosted resources and that provide easy access, enhanced security, streamlined management, and consistent operation for all your wired and wireless devices.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management options are built on mature virtualization architectures that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a broad range of affordable online support services to help you to manage your current Microsoft Office Word solution or help you to move to a current release of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility problems between different releases of Word, interfacing Office Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and online training customized for your special requirements.
Cisco Firepower 4000 Series Firewalls Troubleshooting
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, upgrade, or maintain a video conferencing solution that protects your current investment and optimizes the business value of your information network. Progent can also provide the expertise of infrastructure engineers who can assist businesses of any size to create and maintain a network that provides the speed, dependability, security, and expandability you need to support your video conferencing/telepresence environment.
Progent can assist you to deploy Cisco's infrastructure technology to create a solid basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as hardware consolidation, security and compliance, manageability, uptime, and disaster recovery.
Progent provides nationwide remote technical support and troubleshooting services for businesses that operate Apple Mac OS X environments or whose IT systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's experts can provide Apple macOS and OS X clients a variety of IT services including desktop support, upgrading to the most recent edition of OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or moving to iCloud services. Remote technical support provides optimum return for your IT budget by protecting client efficiency and limiting the hours charged for computer repair services. Sophisticated remote access tools and skilled technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a mix of telephone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security specialists to help with the toughest network issues.
Progent offers the part-time or temporary assistance of a seasoned CIO to offer a broad perspective to help you select and maintain IT technology to match your current needs and that can serve as a solid basis for your growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to organizations trying to optimize the benefits from their IT expenditures but who are without the budget or unwilling to add another high-level position to their head count. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to support all leading OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique situation to offer unbiased advice as well as advanced technical support for building and maintaining information solutions that match the particular requirements of your business.
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, administer, and support IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can help set up testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans following leading practices.
Progentís Help Desk Co-management service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Mac networking consultants can assist you with a broad array of system foundation issues including network architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies including Voice over IP and fast wireless connectivity. For business networks built solely on Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to handle the challenge of planning, integrating, and maintaining a network architecture that is reliable, secure, efficient and aligned with your corporate goals. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and onsite support to help you to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Progent's Sun Solaris platform support experts provide small and mid-size businesses and software developers support for administering and supporting Sun Solaris environments that run with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
SQL Server 2005 delivers indispensable, familiar tools to computer experts and network users, reducing the difficulty of designing, integrating, administering, and using enterprise information and analytical programs on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in designing and building information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
If you are an information technology engineer with technical support experience, teaming with Progent and helping Progent's clients will enhance your abilities via collaboration with Progent's team of motivated, world-class consultants. Progent's commitment to providing IT consulting and technical help to small and midsize companies will offer you the chance to work closely with business leaders and contribute significantly to the success of exciting companies. Also, Progent's virtual office environment offers the most advanced tools for remote support and wireless access to allow you to deliver speedy fixes when you troubleshoot mission-critical issues.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.
Before Progentís MOM-based solution, system problems were handled reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate server troubles before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can deal with looming problems before customers know that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to deliver small business networks enterprise-class service continuity, safety and performance.
For smaller organizations, computer security and information assurance and regulatory compliance can be excessively complex to master yet too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's no place to hide. Progent makes it affordable for small and midsize organizations to implement critical security projects effectively by providing the benefit of billed time to the closest minute with no minimum billing for online help. This means you can have the help of a world-class computer expert to deliver precisely the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security plan.
Progent offers affordable remote access to an Oracle MySQL administrator or software developer and can help businesses of any size to integrate and support MySQL in a dependable IT infrastructure that provides high levels of speed, expandability, and security. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
Progent's certified failover clustering consultants can assist companies of all sizes to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and help you to streamline the management of failover clusters.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
Cisco offers an extensive array of routers that includes appliances built to deliver the protection, bandwidth, and availability demanded by customers ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Progentís Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis platform based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to purchase only the functions you currently need, with the option to expand users and increase capabilities when necessary. Progentís Microsoft Dynamics GP support experts can show you how to deploy, configure and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier release.
Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange components to lower hardware costs and management hassle. You can deploy Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online support to assist your small businesses to assess the benefits of Exchange Online, design a solution that aligns with your functional requirements and budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and users, and provide as-needed consulting and technical support.
System Center Configuration Manager automates application and device deployment and updating, streamlines compliance settings management, keeps track of network resources, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a single control mechanism for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect key IT areas like ease of administration, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.