Cisco IT Consulting Firm
Firepower Series Firewalls
Configuration and Debugging Support from CCIE Certified Experts
Additional Topics of Interest
network evaluation Lab Consulting
Bandwidth Throttling Test Lab Engineers
Progent's Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers without adequate in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.
ransomware cleanup and file restore Engineer
ransomware business recovery Specialists
Progent's proven ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
SBS 2008 Technical Support
Microsoft SBS 2008 Network Consultant
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT expert with real-world expertise and extensive experience in planning and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT solutions powered by the Microsoft SBS line of servers and programs.
Top Rated Exchange 2016 Mailbox migration Support Services
Microsoft Exchange 2016 Upgrade Computer Consultant
Progent can help your business in all facets of your migration to Exchange 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
WSUS Consulting Services
Microsoft SUS Consult
Microsoft Windows SUS allows network administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your network environment.
Services Documentation Help and Support
Service Database Onsite Technical Support
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation sent by each consultant to each customer. The practice of documenting and archiving service activity allows more effective support and avoids a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who won't let go of vital service information.
Specialists ProSight Remote Network Management
Open Now Managed IT Services Consulting Online Technical Support
Progent's ProSight portfolio of managed services are designed to offer organizations who have minimal in-house network administration and support staffs with low-cost access to enterprise-class management tools and consulting experts. Advantages of the ProSight line of managed services include predictable network management expenses, automation of common management tasks, continual absorption of new information technology, graceful migration from legacy technology to up-to-date solutions, close alignment of computer technology with strategic goals, access to veteran network consultants, and freeing up management to concentrate on business instead of fast-evolving information technology.
Windows Server 2016 Fault Domains Information Technology Consulting
Windows Server 2016 and SCOM Integration Support
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Largest Android patch management Services
Router patch management Engineer
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At Home Workforce Video Conferencing Technical Support Services
Work at Home Video Conferencing Computer Engineer
Progent can assist small and medium-size organizations to deploy and debug teleconferencing solutions to allow their at-home workforce to communicate productively with teammates and customers.
Remote Employees Collaboration Integration Support
At Home Workers Collaboration Software Onsite Technical Support
Progent can assist small and mid-size organizations to deploy collaboration applications to permit their teleworkers to benefit from positive interaction with fellow workers and other stakeholders.
Zero Trust Cybersecurity Support
Computer Consultant Zero Trust Security
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Professional Supplemental Support Desk
Virtual Helpdesk Consultant Services
Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Avaddon ransomware recovery Professionals
Emergency LockBit ransomware recovery Consulting Services
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Offsite Automated Backup Services Engineers
Offsite Managed Data Backup/Recovery Services Online Troubleshooting
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical information.
Citrix Disaster Recovery Configuration
Biggest Citrix StorageLink Site Recovery Engineers
Progent's Citrix experts can assist your organization to evaluate the potential strategic value of the available versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and recoverability of your virtualized environment while lowering the cost of resources and support and simplifying administrative tasks.
Remote Workforce Cloud Integration Remote Troubleshooting
Teleworkers Cloud Integration Technical Support
Progent can assist small and medium-size companies to provide their offsite workers with transparent integration with public cloud applications and services.
Ohio Repair
Wisconsin Small Office Computer Consultant
Progent's Technical Response Center offers national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support experts offer phone support and online secure network access to troubleshoot and resolve technical problems quickly and economically. The breadth of technical experience represented by Progent's team of country-wide service engineers makes it possible to escalate even the toughest problems to qualified experts as required.
Database DBA Professionals
MySQL development Specialists
Progent's expert programmers, relational database designers, and program management consultants can help large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering relational database architects and software programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to incorporate SharePoint with other data sources like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can assist businesses to build, expand, repair, or migrate web applications to take advantage of the most current web technology.
UNIX Consultants
Top Rated Engineers UNIX
Progent's Sun Solaris family support services offer small businesses and software developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with a convenient single source to show you how to build and manage a secure and robust mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft 365 Access Development IT Consultant
Microsoft 365 Excel Integration Specialist
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of subscription plans targeted at customers ranging from students and home offices to enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that transparently integrate local and cloud-based resources.
Nationwide Remote Online Help
Washington Solutions Provider
Progent's Technical Response Center offers national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone help and remote direct network access to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to qualified specialists as needed. For critical issues, the TRC tries to answer your call for support in less than one hour.
SCDPM 2012 Backup and Recovery Consulting Services
Microsoft Experts SCDPM 2012 Backup and Restore Consultant
Progent's Microsoft-certified consultants offer remote or in-person support to help businesses of all sizes to plan, deploy, manage, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for fixing especially stubborn issues, or comprehensive project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Microsoft Operations Manager Online Consulting
MOM 2007 Support
Medium-size businesses can derive all the benefits of Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT support packages, medium-size organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, automated alerts, comprehensive reporting, Help Desk support, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to offer medium-size company information systems enterprise-class availability, security and productivity.
Microsoft SBS Server Consulting Services
24-Hour SBS Online Support Services
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server calls for a network expert with real-world expertise and extensive knowledge in designing and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and servicing network solutions based on the SBS line of servers and programs.
Online Help Desk Computer Engineer
IT Consulting Online HelpDesk Call Center
The Contact Center service delivery structure used by Progent offers small businesses an dependable option to reliance on independent consultants by offering broad technical knowledge shared by numerous engineering groups, optional 24x7 access to emergency help, escalation capability to top-level experts for solving even the most complex problems, support consistency and dependability, quick follow-up enforced by veteran service managers, a selection of easy-to-use techniques for requesting support tasks, plus a high level of progress transparency made possible by trouble ticket updates and available via a web-based portal.
Planning Phase: Design and Architecture Proposals Manage
Microsoft Solutions Framework Project Methodology Information Technology Consulting Group
In performing consulting tasks for enterprise clients, Progent follows a structured approach based on defined milestones so as to meet financial, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional implementation. All facets are documented to provide a comprehensive description of technical services performed and to help in ongoing network support.
Duo Two-factor Authentication Support and Integration
Duo Multi-factor Authentication Technical Support
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other personal devices.
Clustered Windows Server 2012 R2 Network Consultants
Windows Server 2012 Failover Cluster Technology Consulting Services
Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to assess the benefits of deploying Windows Server 2012 clustering to create an advanced fault-tolerant/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and show you how to automate the management of failover clusters.
Cisco Fully Redundant Network Specialists
Troubleshooting Fault Tolerant Network Connection
Progent's high availability inter-site connectivity and 24x7 system connection engineers can help small organizations achieve non-stop Interoffice connectivity by means of redundant networks featuring automatic failover. Progent's CCIE engineers can design and deploy fault tolerant Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable non-stop interoffice networking.
Consultant Project Design Tuning
Specialists Project Management
For advanced project management support, Progent offers access to veteran IT professionals with years of background in IT management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise clients follow leading practices to make sure major projects are completed on schedule and within budget.
Microsoft Sharepoint Server 2016 Technical Support Firm
Consultancy Firm Microsoft Windows Server 2008 R2
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support team can help you design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Exchange 2019 Upgrade Network Consulting
Expert Microsoft Certified Exchange 2019 Server Computer Engineer
Progent can help you in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Catalyst Wi-Fi 6 AP Site Survey Computer Consulting
Catalyst AP Management Online Troubleshooting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Part-Time CIO Remote Consulting
Cisco Certified Experts IT Consultant CIO
Progent can provide small companies with an information management professional who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you deploy sensible technology to enhance business processes so they align better with your business objectives. Your business can develop and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer.
Open Now SMS Server 2003 Upgrade Integration
SMS Server Upgrade Remote Consulting
Progent's Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical applications quickly and automatically to specified users, reduce product expense and adhere to licensing agreements by determining usage profiles, enhance Windows protection by improving your knowledge of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative functions built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including program and appliance inventory.
Technology Professional Citrix virtual desktops
Windows desktop virtualization Consultant
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the business impact of your IT network; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to follow industry leading practices to maintain XenDesktop effectively.
Windows Server 2003 Specialists
Award Winning Windows 2003 Server Computer Consultants
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with designing, installing, managing and troubleshooting sophisticated IT solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Google Cloud Docker Consultants
Professional Google Cloud Anthos
Progent offers cost-effective remote and on-premises consulting to assist companies to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Lync Server 2013 Mobility Services Services
Lync Server 2013 and Cisco UC Consultancy
Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN calling across a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help your company to assess the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your management team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.
Cisco Certified Experts Development Companies Amazon Marketplace Web Service programming
Amazon MWS integration training Coder
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
Critical Security Protection Bulletins Consultants
Critical Security Alerts Security Organizations
This page includes current updates on cybersecurity threats, fixes, and leading practices. Contact Progent if you need assistance protecting your system against the latest cybersecurity threats.
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