Progent offers advanced online consulting support to help businesses connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to provide rapid, zero RPO disaster recovery between datacenters that are as far as 185 miles away from one another. Progent's roster of seasoned network experts can assist your business to plan, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering help with procedures like assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and government requirements.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is designed to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, develop processes for creating and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the potential business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware vSphere support.
Microsoft Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other email infrastructure to lower capital costs and administrative overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to help your small businesses to assess the potential advantages of Office 365 Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, implement an efficient migration from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your IT team and users, and provide as-needed consulting and troubleshooting.
Cisco has developed a full array of routers including appliances designed to deliver the protection, bandwidth, and reliability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progentís consultants offer experience in a variety of disciplines related to mobile networking including network topology, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your business work and expense by applying their wireless background to show you how to choose and integrate mobile networking solutions that make sense for your business. Progent can also tune your network infrastructure so that mobile data devices perform better.
Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help you to configure your Fortinet firewalls to safeguard all your digital resources at the enterprise edge, within the data center core, at branches, and in the cloud.
ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.
Progent's Cisco-certified wireless networking consulting experts can help organizations of all sizes to design, implement, manage and repair Cisco Aironet wireless AP solutions to achieve the throughput, coverage, density, scale, security and ease of management required for seamless access between Wi-Fi and wired networks. Progent offers affordable online and on-premises consulting services for both legacy and current 802.11ac Aironet APs and Progent can help you design and maintain deployments of indoor and outdoor/industrial Aironet access points.
Progent wants to find full-time, solutions-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or comparable security credentials; and high-end network design experts with experience in mobile solutions, wireless connectivity, fault tolerance, business continuity, information protection, and server virtualization. Progent also is looking for professionals who can work on Progent's staff of desktop support specialists and remote support professionals. Also, Progent is seeking talented administrators able to operate productively in Progent's high-growth, virtual office environment.
Progent's virtual classroom webinars provide small businesses the affordability, ease, and flexibility of online learning plus the effective training methods of experienced instructors who employ the latest collaboration software to reproduce live, interactive classes. Progent offers remote training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Microsoft Dynamics business accounting and management software including MS Dynamics GP (Great Plains); as well as additional popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Nexus series switches are intended to deliver the performance, scale, resilience, virtualization support, capacity, security and manageability required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises consulting and troubleshooting expertise to help you to design an efficient network architecture, set up pilot systems to confirm your network design, install and configure Nexus switches, create and implement effective policies, run security vulnerability tests, set up advanced monitoring, consolidate resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) capabilities available for Cisco's Nexus family of switches. Progent can also help you to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
Progent's work environment will make you a better consultant by enhancing your information technology knowledge and increasing the satisfaction of your customers. Progent delivers this commitment by attracting the best consulting talent for you to operate with, offering an advanced network and communications infrastructure, running proprietary software utilities to enable the maximum quality of service, and by optimizing proven operational models for attracting and retaining clients.
Progent's Microsoft Certified engineers can provide expert consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange rollouts or upgrades and can supply onsite personnel to assist large companies with deployments of Exchange Server in the or any region covered by Progent's consultants.
Progentís certified consultants offer small and medium size companies world-class consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is Microsoft's new title for the change management solution previously known as SMS Server. System Center Configuration Manager provides a range of enhancements to SMS Server such as full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progentís certified consulting professionals can help you use SMS 2003 or System Center Configuration Manager economically for automated operating system and application software deployment, security patch control, application tracking, and licensing compliance. Progent's engineers can also assist you to migrate efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Progent's ProSight family of managed services are intended to offer businesses who have small in-house network support teams with low-cost help from world-class management tools and consulting expertise. Benefits of the ProSight line of managed IT services include flat-rate network management expenses, automation of common administrative processes, ongoing absorption of the latest information technology, smooth migration from legacy systems to modern solutions, close fit between computer technology with strategic objectives, guidance from seasoned network experts, and allowing management to concentrate on business rather than ever-changing network technology.
Progent provides support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Cisco Firepower 9300 Series Firewalls Information Technology Consulting
Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security strategy and choose the right technologies from multiple vendors to achieve your security goals while sticking within your spending limits.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point experts can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent is one of the most qualified network consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange Server 2000 under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based management and world-class security for your email traffic. The hybrid structure of ProSight Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop support are intended especially for small businesses who need fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Cisco's security and remote connection products for small organizations provide a comprehensive line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align best with your business goals.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of the time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and debug their connectivity appliances like switches, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding devices that require important updates, or identifying the cause of performance problems.
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the value of Exchange 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by improving your productivity, lowering the expense of hardware and service, streamlining management, and integrating your vital communications platforms.
Progent's Computer Call Center Outsourcing Support Services for desktop support are designed especially for small businesses who require fast access to a Help Desk Service Center with expert phone support and full escalation capability but who have to operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, System Evaluation, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Software Recommendation and Deployment.
Progent's Microsoft and Cisco authorized Consultants offer several ways to help medium-size and large businesses develop a cost-effective and successful in-house Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help companies sift through the various top level Help Desk software packages available and decide which products may be excessively expensive, lack key functions, or align badly with your organization's corporate culture. Progent also offers temporary staffing for companies who need to augment their internal Help Desk staff for special tasks or to fill in for absent or incapacitated personnel.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that need IT service with the responsiveness associated with with small organizations but which offers effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office situated anywhere in or any area served by Progent's engineers, Progent can offer a broad range of in-person and remote IT consulting services and network design assistance.
Progent's Microsoft-Premier SQL Server consultants offer an array of services to assist small and midsize businesses to plan, install, manage, and troubleshoot MS SQL 2008 solutions in order to get the maximum business advantage from this advanced relational database platform. In addition, Progent can provide assistance with system architecture, company-wide security, and custom software programming to increase the business value of your computer investment.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of a new generation of high-end applications that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
Progentís Microsoft-certified consultants can help you to update your servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit computing, design an affordable migration process that minimizes business interruptions, and provide economical, expert online help to aid your company to configure 64-bit operating systems and applications on your current computers.
Progentís certified consultants provide small and mid-size companies world-class consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for change and configuration management. Configuration Manager 2007 is the new name for the update management platform previously known as SMS Server. Configuration Manager offers a variety of new features to SMS Server including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 economically for automated OS and application software installation, security patch control, application tracking, and software license compliance. Progent's consultants can also help your company to move smoothly from SMS Server to Configuration Manager 2007.
Progent provides high availability load balancing support covering system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 support, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Progent's Wi-Fi site survey and predictive modeling help you to design, deploy and troubleshoot a Wi-Fi network optimized for your facilities, offering you a wireless solution that delivers the reception, performance, density, Quality of Service, data protection, and roaming ability your company needs. Wireless survey services from Progent include online predictive modeling for planning a wireless network and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by limiting the impact of RF congestion, improving wireless uptime with fast auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent has a long background providing a full-spectrum of remote network support and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in delivering expert remote network support and has delivered IT solutions to clients in every state. Online support saves travel costs and resolves problems faster than onsite service calls.
Progentís fault tolerant network experts offer non-stop computing support, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet architecture design, high-availability data center services, and other non-stop operations consulting to help your company create a 24x7 network for strategic applications. Progent possesses the knowledge and experience to design economical, non-stop systems by deploying the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a fully mirrored Internet connection and efficient network load balancing.
Windows Server 2012 R2 Essentials is an affordable, versatile operating system that allows small businesses to transition from the traditional physical in-house datacenter to the contemporary hybrid networking paradigm that combines both local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent offers full-service project management support to help you plan and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting help, technical support, and training.
Progentís Co-managed Help Desk service allows your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's roster of certified desktop support engineers and subject matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation (PSA) platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
The Certified Information Systems Auditor credential is a prestigious qualification that signifies mastery in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass a comprehensive examination administered by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional trained to assist companies in the areas of IS audit process, information technology enforcement, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of information resources, and business continuity preparedness.