Progent offers a wide array of cost-effective services to assist your business to install, configure, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote assistance for single computers or laptops or work with you to plan and implement a large-scale migration to new or revised operating system platforms and applications. Progent can also provide engineers and technicians to assist you to prepare for and implement a site relocation or merger organized to cause minimal interruption to your productivity.
Progent offers the services of a certified engineer with an extensive background deploying technology from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information network. Progent can also provide the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a network that provides the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.
Progent can provide affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and can provide advanced support for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar training for Access programming and database management.
Progent offers live online training for an array of desktop applications and operating systems such as Microsoft Office Excel, Word, Publisher and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of traditional in-person instruction, including instant communication between clients and teachers, but eliminates the costs of travel and the challenge of trying to synchronize the availability of multiple trainees. Available to single students or groups of all sizes, Progent's live online instruction allows the teacher to run the class from an online office and the clients can be spread across a campus or across the the U.S. Live online instruction supports powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or extended in time and wider in coverage.
Progent can provide small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you integrate sensible IT products to improve business processes so they match better with your business goals. Your company can create and implement a well thought out IT plan without absorbing the expense of a full-time senior IT executive.
Cisco's network security and remote connection technology for small businesses provide a comprehensive range of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your company objectives.
Les Kent has a 35-year history of effective technology integration, business management, sales, and operations. He has shown a talent for developing elegant IT solutions in his roles as as a system architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent's pricing policy is to charge for remote support and on-premises help by the minute. Consequently, you pay just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no minimum fee and requires no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large invoices for quick solutions so you will not be tempted to allow less critical problems to fester.
Progent's certified consultants can provide remote and on-premises consulting services to assist your company to administer, maintain, and repair computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, disaster recovery, online access, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring.
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements affect vital areas including manageability, high availability (HA), security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent offers the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
Progent's consultants can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to iCloud services. For computer networks based exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and supporting a network environment that is available, secure, efficient and able to achieve your organization's business goals.
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can help you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid solutions that transparently combine on-premises and cloud products and services.
Progent's consultants offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent can also help you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud services. For computer environments built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.
Progent is a pioneer in economically providing enterprise-class IT help to small businesses. Progent's success in handling the network service requirements of the chronically underserviced small company sector is the combined result of major technical and process breakthroughs that have removed much of the conventional expenses out of managing network service, injected unprecedented professional expertise into the support system, and significantly streamlined the solution process.
Progentís Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution built, like all Microsoft accounting tools, on the scalable and popular foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP family, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its modular design you can license only the functions you currently require, with the ability to expand users and increase functionality when necessary. Progentís Microsoft Dynamics GP Software support experts can help you deploy, configure and administer Dynamics GP/Great Plains 2010 and also older editions of Dynamics GP.
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Exchange 2007 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent's Check Point Software firewall experts can show you how to plan, integrate, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent can also assist you support older Check Point firewall models or migrate smoothly to Check Point's next-generation firewalls.
Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped structure. These improvements favorably impact key facets of IT including manageability, availability, security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Exchange 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange 2013.
Progent's Cisco-certified CCIE networking experts can help you to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move smoothly from legacy switches to current devices.
If you want to update your corporate web site, build internal webs for purposes such as HR or employee training, design a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also help you design and maintain a safe, robust server and communications network, including remote and wireless access, to support your web solutions.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progentís Microsoft-certified consultants can help you to update your workstations from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of moving to 64-bit desktop computing, plan an affordable migration strategy that reduces operational disruptions, and provide economical, professional online support to aid you to configure 64-bit PC desktop operating systems and application programs on your current computers.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for professionals who are on the move within office, warehouse, retail or other environments where management wants user endpoints that offer more administrative control, data security and durability than is possible with the BYOD style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune numerous key pieces of your wireless environment such as wireless access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants offer online and on-premises assistance to help your organization create and manage a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Windows 8.1 is designed to power computers ranging from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, such as its touchscreen interface and iconic live tiles GUI, provide a wide range of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can help get your business up the learning curve with Windows 8.1 and show you how to gain maximum business advantage from the operating system's many technical enhancements.
Progent's certified SQL Server application developers and DBAs offer online consulting to assist businesses of any size to create, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent's Microsoft-certified experts can provide a variety of technical services to assist organizations of all sizes to install, administer, and troubleshoot environments that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to set up testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment plans based on leading practices.
Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and introduces important new features plus a redesigned architecture. These enhancements affect vital areas like manageability, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Progent offers affordable online consulting to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent can provide occasional support to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation security environment that spans your data center and cloud-based assets and protects all users at any location with any endpoint device.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business goals.
System Center 2016 delivers important enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for restoring applications and services quickly following an outage. SRM provides centrally managed and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and administer a DR solution based on VMware SRM.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent runbook for recovering services rapidly after an outage. SRM provides centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also supports transparent testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to design, configure, test and manage a DR system based on VMware Site Recovery Manager.
Progent offers the support of Microsoft-certified consultants and experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and security professionals to assist your business to evaluate the potential advantages of SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define an efficient and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the important 32-bit applications which you want to retain as well as the new 64-bit versions of software you wish to install.
Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that integrates data and operations throughout your company, interfaces seamlessly with other solutions, and brings together employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and maintain a robust, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Microsoft supports seamless hybrid environments that combine Office 365 and local Exchange systems. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on time and within budget.
Progent offers economical online consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also offers tailored webinar classes for Access programming and database management.
Progent can provide affordable remote and on-premises support to help companies to migrate any part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent can provide small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate technology to improve business operations so they match more closely with your corporate goals. Your company can develop and install a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer.