Additional Topics of Interest

Configuration Services PC Desktop
Microsoft Desktop Troubleshooters

Progent offers a wide array of cost-effective services to assist your business to install, configure, repair, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote assistance for single computers or laptops or work with you to plan and implement a large-scale migration to new or revised operating system platforms and applications. Progent can also provide engineers and technicians to assist you to prepare for and implement a site relocation or merger organized to cause minimal interruption to your productivity.

Cisco TelePresence System 3210 Consulting Services
Immersive Telepresence Consultant Services

Progent offers the services of a certified engineer with an extensive background deploying technology from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your information network. Progent can also provide the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a network that provides the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.

Microsoft Access scripting Contract Development
Top Microsoft Certified Expert Microsoft Access scripting Programmer

Progent can provide affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and can provide advanced support for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar training for Access programming and database management.

Microsoft Office 365 Webinar Consultant
Top Microsoft Experts Online Power BI Training Network Repair Service

Progent offers live online training for an array of desktop applications and operating systems such as Microsoft Office Excel, Word, Publisher and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of traditional in-person instruction, including instant communication between clients and teachers, but eliminates the costs of travel and the challenge of trying to synchronize the availability of multiple trainees. Available to single students or groups of all sizes, Progent's live online instruction allows the teacher to run the class from an online office and the clients can be spread across a campus or across the the U.S. Live online instruction supports powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or extended in time and wider in coverage.

Consulting Services CIO
Top CIO Support and Help

Progent can provide small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you integrate sensible IT products to improve business processes so they match better with your business goals. Your company can create and implement a well thought out IT plan without absorbing the expense of a full-time senior IT executive.

Remote Access Network Consultants
VPN Integration Services

Cisco's network security and remote connection technology for small businesses provide a comprehensive range of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your company objectives.




Les Kent has a 35-year history of effective technology integration, business management, sales, and operations. He has shown a talent for developing elegant IT solutions in his roles as as a system architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major enterprises.

Microsoft Office XP Computer Networking
Microsoft Office 2000 Network Support Technician

Progent's pricing policy is to charge for remote support and on-premises help by the minute. Consequently, you pay just for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no minimum fee and requires no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with large invoices for quick solutions so you will not be tempted to allow less critical problems to fester.

Microsoft Windows 7 Upgrade Technical Support
Expert Microsoft Certified Windows 7 Technology Professional

Progent's certified consultants can provide remote and on-premises consulting services to assist your company to administer, maintain, and repair computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, disaster recovery, online access, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring.

Remote Support Work at Home Teleconferencing
At Home Workforce Video Conferencing Online Technical Support

Progent can assist small and medium-size businesses to implement and debug conferencing solutions to allow their at-home employees to communicate effectively with teammates and clients.

Urgent Consultants Exchange 2013 Availability
Exchange 2013 Load Balancing Remote Troubleshooting

Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements affect vital areas including manageability, high availability (HA), security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.

SQL Server Design and Installation
SQL Server 2008 Upgrade Consultants

SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.

Open Now CRISC Certified Network Security Evaluation
Technology Professional CRISC Certified Risk and Information Systems Control Manager

Progent offers the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.