Progent can help small and medium-size organizations to implement and troubleshoot conferencing platforms to allow their at-home workforce to collaborate effectively with teammates and clients.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on time and within budget.
The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if your company is considering migrating your main or disaster recovery system to Herakles/QTS, Progent offers a range of cost-effective services that include colocation migration, system deployment and updates, infrastructure optimization, project management, virtual server expertise, offsite network monitoring, streamlined system administration, application programming, business continuity solutions, security evaluation, and the support of Progent's Test Lab.
Progent has created special security service bundles intended to deliver larger enterprises an independent and comprehensive network security evaluation from a team of premier security consultants. All Progent's security assessment bundles feature a collection of procedures like network scans from inside and from beyond the corporate firewall, professional interpretation of results by certified security consultants, production of a paper explaining the findings, plus an interactive concise executive outbrief and an extensive live review for internal IT managers.
Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite integration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, administer and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless APs to work with your unique office design, building structure, and anticipated workloads.
Progent's Juniper Networks-authorized network engineer can assist you to plan and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued devices to the latest releases. Progent's Junos OS engineers can also offer support for Juniper's flagship network control software to help you to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that include a combination of Juniper's software platforms.
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT team and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that combine physical resources along with one or more cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent can assist small and mid-size companies to configure VoIP technology to provide their at-home workers the benefit of transparent access to the company phone network.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of critical assets.
Progent's Citrix-certified experts can help your organization to evaluate the potential business benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining management tasks.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and implement a smooth migration from your current SQL Server environment to SQL Server 2017.
Progent offers two low-cost service bundles designed to enable small companies to receive an objective security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from beyond your firewalled perimeter to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from a secure machine within your company firewall to determine vulnerabilities to inside assaults. The two security inventory services are configured and executed from a protected remote location.
ProSight Reporting is an expanding family of in-depth reporting utilities created to integrate with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's seasoned ransomware recovery consultants can help you to reconstruct a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
For medium-size companies looking for network consulting services, Progent can deliver an array of alternatives including on-site service, on-line support, phone-based Call Center, 24x7 support with remote network monitoring, emergency staff augmentation, site relocation support, application development, and professional consultation. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent provides professional on-premises support for solving network issues quickly and economically.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, create a corporate-wide security plan, automate network management, assist with application development, and generate and test a DR/BC plan.
Microsoft Windows Server 2008 represents an important step forward in making information systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can help your company get the most from the enhancements incorporated into Windows Server 2008 by providing consulting, troubleshooting, education, staffing, network monitoring, and security engineering services.
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and deployment plan, and train your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange 2013.
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Progent can help you to plan and execute an efficient transition from a UNIX-based IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to preserve your information and reduce productivity disruption by designing an effective migration strategy that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of existing infrastructure, migration strategy and testing, Exchange migration support, data and application transition, and processor and storage system migration and economization.
Progent's Shared Call Center service allows your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Microsoft and Apple service makes it possible to provide world class support to companies that depend on these platforms to maintain their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent can assist you to utilize Cisco's infrastructure technology to build a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including compute and storage utilization, security and compliance, manageability, availability, and recoverability.
Progent's Cisco-certified CCIE consultants can help you to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate smoothly from legacy appliances to current devices.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the health of vital devices.
Progent's colocation center IT services are designed for companies with equipment located at Internet Data Centers or data center co-location hosting facilities and requiring timely on-premises assistance at the colocation site plus remote help from Microsoft and Cisco Premier professionals. Progent offers a full range of data center and data center and colo support services such as network architecture analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage cluster systems.
Microsoft Virtual Server, run on the Windows Server 2003 platform and powered by technology first developed by Connectix, provides the power necessary to accomplish hardware reduction, software upgrade, and server isolation tasks via virtualization technology in an enterprise-class IT network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to enhance ROI in software programming and piloting, migration from outdated line-of-business software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your company to assess and deploy Microsoft Virtual Server 2005.
Microsoft Forefront TMG 2010 builds on the powerful security technologies of Microsoft ISA Server and offers a easily managed web gateway that delivers a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft consultants can help you to plan and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help you to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your corporate practices.
Progent's Citrix consultants can assist your business to design, deploy, administer, and troubleshoot a virtual Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for distributing server and client-side applications, and Progent's remote datacenter support consultants can help you to manage and maintain an off-site datacenter that features high uptime, enhanced protection, and rapid recovery.
Progent's pricing policy is to charge for phone service and in-person help by the minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and asks no monthly commitment for services provided during regular working hours. Many support firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to design, install, and support an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts can provide online and on-premises support services to help you to manage and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and troubleshoot a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit applications which you want to retain plus the latest 64-bit editions of software you wish to run.
Progent's Cisco-certified wireless integration consultants can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's certified security experts can perform NodeZero-powered PEN tests to make sure your security monitoring and protection systems and policies are correctly configured and effective.
Progent is among the most expert information technology consulting companies for integrating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full advantages of Microsoft Exchange 2000 for typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This allows you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and on budget.
Progent can assist small and medium-size companies to deploy efficient endpoint management platforms for maintaining endpoints operated by at-home workers.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital files, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-premises device, or to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information.
Progent's certified IT consultants can provide Windows Server 2016 integration consulting to help businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that matches best with your business goals. Progent can also assist you with designing, deploying, managing and supporting powerful information technology applications powered by Windows Server, and can streamline your migration from Windows 2000 Server or Windows NT.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable online and on-premises consulting expertise, application development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a cohesive information management system.
SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, uptime, BOYD support, plus built-in BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
Progent's Microsoft consultants can provide advanced support in deploying, operating and debugging all versions of Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online consulting services following industry best practices to assist organizations of any size to get all the advantages of this leading platform. Support services available from Progent include solution planning, installation and migration, strategies for secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while enabling increased efficiency by making these resources accessible to legitimate remote users. Internet Security and Acceleration Server 2006 helps protect corporate applications, services, and data throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server 2006 experts can show you how to plan, install, set up, and support Internet Security and Acceleration Server on your system so your business achieves a highly functional and economical combination of security, productivity, and performance.
Server growth puts pressure on network budgets and management resources. Server consolidation via a virtual architecture promises lower TCO of servers and quicker ROI, more efficient use of physical computers, streamlined operations, enhanced system availability, and easier manageability. Common usage scenarios for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy software based on outdated operating systems, and affordable quarantine of software development or evaluation systems from on-line systems.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest degree of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are built upon proven virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software consulting.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.
Progent's engineers can deliver a variety of technical services to help organizations of all sizes to install, manage, and support networks that include workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can help design and configure testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration plans based on leading practices.