Progent's Microsoft engineers can provide cost-effective online technical support and programming services to help you to plan, implement, manage, and maintain SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise search, workflows, and other tools to support and improve collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Project. Progent can assist your business to migrate from previous versions of SharePoint or move a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Citrix has developed a comprehensive family of platforms that deliver enterprise-class manageability, expandability, and performance for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help your company to assess the strategic benefits of Citrix technology and help you plan, validate, implement, optimize, and maintain Citrix solutions.
Stealth intrusion testing is an important part of any comprehensive network security plan. Progent's security experts can run extensive intrusion checks without the awareness of your company's in-house IT staff. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion detection alerts and event history analysis are correctly configured and actively observed. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks typical of modern versions of ransomware.
Progent can help small and medium-size companies to implement endpoint security protection solutions and provide cleanup expertise required for teleworkers.
Remote management cards offer IT administrators full control over a server without the need for a personal presence. Through these management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a fault-tolerant company network that incorporates remote management cards and Progent can use these remote server management cards to provide efficient off-site technical assistance. Progent has experience with a number of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent can assist you to utilize Cisco's infrastructure products to create a robust foundation for your local, cloud-centric, or hybrid data center and streamline operations in vital areas including compute and storage utilization, security and compliance, manageability, availability, and disaster recovery.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email components to lower capital costs and management hassle. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your small businesses to evaluate the benefits of Exchange Online, design a network topology that aligns with your functional requirements and IT budget, carry out an efficient move from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite configuration and debugging services to help your organization to plan, implement, update, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any scale or architecture.
Progent's Microsoft certified consultants offer small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software quickly and automatically to specified workers, reduce product costs and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including program and hardware inventory.
System Center Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings management, inventories network resources, protects against company data leakage, performs health reporting, allows safe end-user self service, and offers a single point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Progent's experienced ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
For advanced project management assistance, Progent can provide the services of senior IT professionals with decades of background in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise clients adhere to best practices to make sure development or deployment projects are completed on time and on budget.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements affect vital areas like manageability, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Exchange Server 2013 solution. Progent can also provide affordable online support and management for Microsoft Exchange Server 2013.
Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point.
Progent's Cisco-certified IT consultants can show you how to build an affordable, fault tolerant Internet connection solution that can deliver non-stop Internet connectivity through a wide array of fault tolerant Internet access products and services including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE professionals to show you how to apply the most current technology for 24x7 Internet connections to implement an economical, fully redundant Internet interface with automatic failover and other features to create non-stop Internet access.
Progent is one of the most qualified IT consulting firms for designing email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive the full benefits of Microsoft Exchange Server 2000 for common situations such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent's Cisco-Certified network management consultants can assist you to run Cisco's network management utilities alongside a variety of specialized third-party applications to build a comprehensive network management solution in order to keep your environment running reliably, fully utilize expensive resources, guard your data, recover rapidly from hardware failure or deliberate assaults, and enable you to add or reassign network resources sensibly and economically as your business grows.
Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a level of protection that was once limited to enterprises. Progent can provide several RMM options delivered as economical service packages created to assist you to identify and resolve a an array of IT network problems before they get big enough to impact your business.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security designs for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and deploy an installation of ISA Server 2004 that meets your IT security requirements without restricting your network.
Progent can provide advanced remote consulting support to help companies integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your IT team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid topologies that combine on-premises IT assets along with cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over two decades of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Progent can assist companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Cisco has developed a full product line of routers including routers built to deliver the security, bandwidth, and reliability required by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent can help small and mid-size organizations to configure centralized endpoint management and monitoring systems for maintaining devices used by offsite workers.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your specific company needs. Progent's Microsoft support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, company-wide resource sharing as well as integration with CRM products.
For assistance creating, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, relational database designers, and project managers can help ensure you get the project completed on time and within budget. Progent's experienced software programmers can provide cost-effective and expert remote help for jobs as simple as creating Vidual Basic scripts for Excel or as challenging as rolling out mission-critical database applications based on SQL Server or Oracle.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate firewalls to safeguard all your digital resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
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Progent's certified consultants offer small and mid-size companies enterprise-level consulting support for Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment automation. Configuration Manager 2007 is Microsoft's new name for the change management platform formerly known as SMS Server. Configuration Manager offers a variety of enhancements to SMS Server including comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 economically for streamlined operating system and application software installation, security patch administration, software tracking, and licensing compliance. Progent's engineers can also help you to migrate smoothly from Microsoft Systems Management Server 2003 to Configuration Manager 2007.
Stealth penetration checking is a key part of any overall network security plan. Progent's security experts can run extensive penetration checks without the knowledge of your organization's in-house network support resources. Unannounced penetration testing shows whether existing security defense systems such as intrusion detection warnings and event log monitoring are correctly set up and actively observed. Progent can implement continuous autonomous penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and unsound product defaults can be combined by hackers into the multi-vector attacks typical of the latest variants of ransomware.
Progent can assist your business to plan a migration to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
For businesses that have a combination of Mac and Microsoft Windows computers, there are two popular alternatives for using Windows-only software on a Mac: remote access to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Windows-based PC to use Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac system so you can run Windows software directly. Progent's macOS and Mac OS X technology consultants can assist your organization to maintain these solutions for using Windows applications on your Macs and can in addition assist you to assess and configure third-party products for Microsoft Windows PC emulation.
Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2K Servers and can streamline system administration, offer technical support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the technical risk associated with moving to Windows 2003 Server by identifying potential hardware and application compatibility problems.
Progent's UNIX family consulting services provide small and mid-size companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications solution that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
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Progent's certified engineers offer technical support and IT consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting services for Exchange Server include planning, installation, project management, onsite and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
For smaller companies, network security and information assurance and compliance can be excessively complicated to master but too dangerous to ignore. The world's largest enterprises have been breached, and the top cloud service providers have on occasion been knocked out. It seems as though there's no place to hide. Progent has made it affordable for small and midsize organizations to implement vital IT security tasks effectively by offering the benefit of billed time to the nearest minute without any minimum charge for remote support. This means you have the help of a world-class computer expert to provide just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of network security including security assessments, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security strategy.
Progent's Microsoft-certified professionals offer computer help and IT consulting services for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Exchange 2003 Server include system design, deployment, project management, onsite and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
Progent provides national remote phone support and consulting services for businesses that run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft technology. Remote network consulting provides optimum return for your IT budget by extending user productivity and limiting the time billed for network repair services. Sophisticated online support utilities and experienced technicians and consultants allow Progent to solve most IT issues without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist with the most difficult system problems.
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Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are on the move within office, hospitality, retail or other environments where IT management wants portable phones that provide more control, security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your Wi-Fi environment such as access points, routers, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants offer online and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent runbook for recovering applications and services quickly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to verify full service restoration, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager.
Progent's certified Windows Server 2022 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and distribution organizations to simplify complicated supply chains and improve the efficiency of key business processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that spans from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
If your office network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that allows all your operating systems to run side by side for simple management, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.
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Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and transmit email, examine the GAL, import addresses, synchronize appointments, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Progent's Help Desk Call Center management and co-management service programs help organizations to reduce costs, enhance productivity, and respond quickly to sudden changes in economic environments.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training customized to address your particular needs. Progent's consultants also can show you how to build and maintain a protected, robust server and communications foundation to support your ERP, MRP and accounting applications.
The Progent Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers who lack adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
Progent's Microsoft consultants can provide cost-effective remote support and development services to help you to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management tools, blogs, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other tools to support and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular office productivity applications like Office Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Stealth penetration testing is an important component of any overall IT system security plan. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's in-house network support resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event history monitoring are properly configured and consistently observed. Progent can provide continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks common to the latest strains of ransomware.
Progent's wireless professionals can help small companies plan, select, evaluate, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of protection that equals or excels wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and deploy the wireless link technology that fit best with your company requirements.
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a comprehensive IT outsourcing solution that enhances network availability and security, eliminates management hassle, and saves money. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers supported within a safe and fault tolerant facility on a high-performance, high-availability virtual server configured and supported by Progent's computer service experts.
Les Kent has a 35-year history of effective technology integration, corporate administration, marketing, and operations. He has shown a knack for creating sophisticated IT solutions during his time as as a system designer, software developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and major corporations.
Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent can also assist you with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is reliable, secure, fast and aligned with your organization's business goals.
Progent's Support for IT Service Providers lets you use Progent's consulting engineers while retaining your own service brand as a seamless arm of your IT services staff.
Progent can provide economical online support from engineers skilled in a broad range of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent can provide help for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to implement, upgrade, or maintain backup/restore systems for a variety of environments such as local, edge to datacenter, cloud, or hybrid.
In performing IT projects for enterprise customers, Progent uses a structured approach driven by defined milestones so as to achieve budgetary, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional implementation. All phases are documented to provide a comprehensive summary of technical services delivered and to assist in downstream network support.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, data security, availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's certified relational database developers offer small and midsize businesses online support for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services available from Progent include software installation and configuration, database design and programming, management services, replication and synchronization strategies, capacity planning, performance tuning, migration, information security, backup and recovery options, troubleshooting, and training.
Progent's certified SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall products including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your business practices.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other personal devices.
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.