For smaller organizations, computer security and information assurance and compliance is too complicated to stay ahead of yet too dangerous to ignore. The largest largest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It seems like there's no place to hide. Progent makes it affordable for small and midsize businesses to carry out vital security projects successfully by offering the advantage of billable time to the closest minute with no minimum billing for online help. You can have access to a world-class information expert to deliver just the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security plan.
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching AV products. ProSight ASM protects local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your servers, such as scanners, network appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Progent can provide affordable online and onsite consulting to help businesses to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Configuration Manager automates application and device deployment and updating, centralizes security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables secure end-user self service, and offers a common control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own brand as a transparent arm of your IT services team.
Progent's Microsoft-authorized experts can help you rationalize the economic case for deploying SharePoint Portal Server 2007, consult with you on the most sensible edition of Microsoft SharePoint Server for your circumstances, offer setup and deployment expertise, help you to set up MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and custom application software to operate with SharePoint 2007, develop a comprehensive security strategy that includes portal solutions, and deliver maintenance and Help Desk support.
Nexus switches are engineered to deliver the speed, scale, dependability, cloud readiness, capacity, data protection and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to help you to create an efficient switch architecture, set up pilot environments to validate your network design, install and configure Nexus switches, define and implement appropriate policies, perform security vulnerability evaluations, set up proactive monitoring, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and set up the advanced high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also help your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Progent's Microsoft and Cisco certified network engineers offer expert help with a broad range of products and technologies and can provide that expertise by phone nationwide or onsite in major cities across the country and anywhere in . Progent offers online help for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network issues, plus the assistance of CISM-accredited security consultants to handle complex security design and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.
Progent can help you to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration assistance, and one-on-one or group online training classes customized to meet your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings management, inventories network resources, guards against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to help your organization to design, program, pilot test, install, administer, and troubleshoot applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to upgrade your existing Excel solutions to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various releases of Excel. Progent offers on-demand support to organizations looking for a quick fix to a specific issue associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or developing mission-critical applications based on Office Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the special requirements of individual users or groups.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or help you upgrade to current firewall/VPN technology. Progent can also help you design and execute a comprehensive security strategy that can incorporate firewall/VPN appliances and software, outsourced security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing network support, maintenance, education, and security expertise.
Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.
Progent practices information transfer from Progent's consultants to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on offering high-value skills where Progent faces few competitors. Mid-size companies who utilize trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more reliable, protected, and productive.
Support and Integration Jabber and Cisco TelePresence Server
Progent's certified SonicWall firewall experts can help you integrate, manage, and update SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate operations.
GIAC was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the security capabilities addressed under GIAC accreditation such as auditing infrastructure security mechanisms, event management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent can help you to design and implement a smooth migration from a Solaris-based information environment to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can show you how to preserve your data and reduce productivity disruption by designing an effective transition strategy that protects your current assets in Solaris software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing infrastructure, migration strategy and validation, Microsoft Exchange migration expertise, data and application software porting, and processor and storage transition and consolidation.
Progent imposes no service activation charge and asks no monthly commitment for support services provided during normal business hours. Progent's small granularity avoids large bills for quick fixes so you won't be tempted to allow minor problems to stay unaddressed.
Stealth penetration testing is an important part of any comprehensive IT system security strategy. Progent's security professionals can run thorough intrusion checks without the awareness of your company's internal network support resources. Stealth penetration testing shows whether current security defense tools such as intrusion detection alerts and event history monitoring are correctly configured and consistently observed. Progent can implement continuous autonomous PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware.
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection with centralized management throughout your whole enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your go-to resource for network help, maintenance, education, and security expertise.
For small and midsize companies, network security and compliance is excessively complicated to master but too risky to overlook. The largest largest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It looks like there's no place to hide. Progent makes it affordable for small and midsize businesses to implement vital security projects successfully by providing the advantage of billed time to the nearest minute without any minimum billing for online help. This means you can have access to a world-class computer expert to deliver just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of network security including security assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a comprehensive security plan.
Cisco offers an extensive array of routers including appliances designed to provide the security, bandwidth, and reliability required by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is completed on schedule and within budget.
Progent's Sun Solaris platform support experts offer small businesses and software developers help with managing and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Meraki wireless AP consultants offer remote and onsite support services to help organizations of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides identical access, responsiveness, security, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that combine physical resources as well as one or more cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud migration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for professionals who are mobile within office, hospitality, health-care or other venues where IT management wants user endpoints that offer more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous key pieces of your wireless infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts can provide online and onsite support to help your organization create and manage a Cisco wireless VoIP phone solution by providing integration services that can range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Progent's private cloud hosting service allows small and midsize businesses to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup and restore. Smaller organizations can use Progent's private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and management of network equipment and facilities while benefiting world-class levels of network availability and physical security.
Progent can provide economical online access to IT engineers skilled in a wide array of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent can provide expertise for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to deploy, enhance, or maintain backup/restore systems for a range of environments such as on-premises, edge to datacenter, cloud-based, or hybrid.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or update .NET apps rapidly and affordably.
Jabber and Cisco TelePresence Server Onsite Technical Support
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can assist small and mid-size businesses to configure cybersecurity protection systems and provide cleanup services to support a remote workforce.
Progent's Microsoft-certified consultants can show you how to rationalize the economic case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint for your circumstances, provide setup and deployment services, assist you to install Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Server 2007, design a comprehensive security strategy that incorporates portal technology, and provide maintenance and Help Desk services.
Progent provides nationwide remote help and troubleshooting services for businesses that operate networks powered by versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting provides maximum return for your information technology budget by preserving client efficiency and shortening the time charged for network analysis and repair. Advanced remote support tools and experienced technicians and consultants combine to enable Progent to solve the majority of network problems without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security professionals to help with the most difficult network issues.
Progent's Technical Response Center (TRC) provides low-cost national extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer extended hours phone help and online direct computer connection to isolate and resolve technical problems quickly and affordably.
System Center 2016 Operations Manager is designed to ensure top performance and dependable availability for key workloads by offering centralized, mixed-platform monitoring of physical and virtual infrastructure deployed across on-premises datacenters and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to help organizations of all sizes to plan, implement, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to move to SCOM 2016 from older versions or from other IT infrastructure monitoring products, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also help you expand your SCOM 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Data Center engineers can show you how to find high availability data centers that meet the particular needs of your company. Fault tolerant colocation sites are especially attractive to small businesses because of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to create an on-site data center that offers even a minimum degree of fault tolerance is too costly for most small companies. Progent can help you get all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of consulting and maintenance services.
Progent offers access to the cost-effective services of online Internet connectivity consultants to help your organization to assess or update your ISP services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and service plan comparison and selection, network provisioning, and managing a seamless move to a new carrier and/or service plan. Provisioning can include enhancing current routers and deploying new ones, implementing firewalls, and designing dependable Border Gateway Protocol architectures.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or local service firms who offer scant documentation or specifics of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by each staff member to every client. The practice of documenting and organizing service records results in more efficient support and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of vital service information.
Progent's Microsoft-certified consultants can help you to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit PC desktop computing, design an affordable upgrade strategy that reduces business disruptions, and provide economical, professional remote help to aid your company to configure 64-bit PC desktop software and application programs on your existing hardware.
Cisco's Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with rapid auto-failover, and hardening security by detecting cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and powered by software originally produced by Connectix, provides the power needed to accomplish server consolidation, software migration, and server quarantine tasks via virtualization techniques in an enterprise-class IT network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to enhance ROI in application development and piloting, upgrading from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server experts can assist your company to assess and deploy Microsoft Virtual Server.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, performance and manageability that your company requires.
Nexus series switches are intended to provide the performance, expandability, uptime, virtualization support, density, security and manageability required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises support expertise to assist your IT staff to design an efficient network architecture, build test environments to validate your switching solution, deploy Nexus switches, define and implement effective policies, run security and compliance assessments, configure advanced monitoring, fully utilize resources through virtualization, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities incorporated into Cisco's Nexus products. Progent can also help your business to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.