ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the complete threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist you to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent can assist you to deploy Cisco's infrastructure products to build a solid basis for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including resource utilization, security and compliance, manageability, availability, and disaster recovery.
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management staff and your assigned Progent consultant so that any potential issues can be addressed before they can impact productivity.
Progent's certified engineers can assist you to pilot Windows 7 to confirm application compatibility and to check its performance and stability working with your applications. Progent's consultants can also show you how to evaluate the likely business value of adopting Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist you to plan and carry out a non-disruptive deployment of Microsoft Windows 7 from a an older version of Microsoft Windows.
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and corporate management solution built, like all Microsoft accounting solutions, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft financial software in the Dynamics GP line, offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you are able to license only the functions you currently need, with the ability to add clients and enlarge capabilities when necessary. Progent’s Dynamics GP Software support experts can show you how to install, customize and manage Dynamics GP 2010 as well as older versions of Dynamics GP.
Progent can provide rapid online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your environment via powerful remote diagnostic utilities to provide fast and affordable troubleshooting and remediation of critical network issues.
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry background, at the forefront of IT service, executing a broad variety of technical tasks for an extensive mix of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting team. This ensures that you get not just world-class IT capability, but also a support engineer with proven approaches for applying technical knowledge to solve actual IT problems efficiently.
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts are available to help your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network security needs without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Medium-size companies can derive all the benefits of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier network support experts. With Progent's economically priced network service programs, mid-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide mid-size business information systems enterprise-class availability, security and performance.
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and protected communications ecosystem that supports the modern BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN telephony enabled for a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your management staff and end users. Progent has expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
Dynamics GP 2010 accounting software is a full-featured business management platform that integrates information and processes across your company, interfaces seamlessly with other solutions, and brings together workers, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a robust, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent can provide online and on premises expertise to help you with any phase of BI reporting from debugging or enhancing applications to planning and implementing an advanced business intelligence environment. Progent's BI experts can assist you to maintain your current BI environment, help you to upgrade databases and applications from a discontinued reporting product to a modern one, and deliver as-needed online training tailored to your specific requirements. Progent’s management reporting professionals can provide experience in all popular BI reporting and visualization platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
Progent's service experts in Mac and Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless networks with resource sharing and workgroup functionality. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows technology. Progent's background in Windows and Apple service makes it possible to offer world class support to businesses that depend on these platforms to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
If your business does not need emergency remote support but you think you will require technical services with your network soon, you can conserve time and money and ensure that the right IT skill will be ready when you want it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
Altaro VM Backup offers small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes and vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
To deliver economical IT services for small companies, Progent offers comprehensive computer outsourcing packages that offer small companies fast access to network help without requiring you to hire, educate, and manage a large in-house computer support staff. Progent’s IT outsourcing services offer you an economical alternative for creating a secure and reliable environment for your favorite Windows office productivity applications such as Office XP and Microsoft Office 2003.
Progent provides national remote technical support and consulting services for businesses that operate Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Online IT help provides optimum leverage for your information technology dollar by preserving user efficiency and shortening the hours billed for network repair services. Sophisticated remote access technology and experienced technicians and engineers allow Progent to solve most network problems without wasting time and expense by going to your site. In most of situations your network problems can be dealt with by telephone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security professionals to help with the most challenging system problems.
For assistance writing, enhancing, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent’s team of programmers, relational database designers, and software project managers can help make sure you get the job done on schedule and within budget. Progent's seasoned application developers can provide cost-effective and expert online consulting for projects as small as creating Vidual Basic scripts for Office Excel or as large as developing line-of-business RDBMS applications built on SQL Server or MySQL.
System Center 2016 Operations Manager helps to promote top performance and maximum uptime for key applications by providing unified, cross-platform monitoring of physical and virtual resources deployed across on-premises systems and cloud environments. Progent's SCOM consulting team offers world-class online and onsite support to assist organizations of all sizes to design, integrate, tune, enhance and repair Operations Manager 2016 solutions. Progent can assist you to move to Operations Manager 2016 from earlier releases or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including reduced capital costs, savings on operational costs, better management focus, world-class security, enhanced fault tolerance, and regulatory compliance.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the maximum level of availability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting services are based on mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive security for all your email traffic. The powerful structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Progent's Microsoft consultants offer affordable online technical support and development services to assist your business to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management tools, wikis, data warehouses, business information systems, enterprise search, workflows, and other tools to support and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar desktop applications including Excel, Word, PowerPoint, and Visio. Progent can help your business to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support, staff, create a corporate-wide security strategy, automate IT administration, assist with application development, and generate and test a DR/BC plan.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Cisco Jabber consultants can provide online or onsite support to assist businesses of all sizes to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the products, technologies and services that make up building an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, developing efficient migration methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without adequate in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.
Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the forefront of network service, performing a broad range of technical projects for a large mix of businesses. Each Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting personnel. This ensures that you get not only world-class technical skills, but also a consultant with field-tested approaches for applying technical knowledge to repair real-world network problems efficiently.
ISA 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 support professionals can help you design, cost-justify, pilot, implement, configure and support the Standard or Enterprise version of ISA Server on your information system.
Progent can help small and medium-size companies to deploy and troubleshoot video conferencing applications to enable their teleworkers to interact efficiently with colleagues and clients.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out an efficient migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand design assessment or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget.
Progent's network consultants can help you evaluate the possible advantages of Hyper-V-powered server virtualization for your business, conduct pilot implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network and server architecture for optimal performance with virtualization technology, assist you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to track and administer Hyper-V, provide expert consulting support for improving the protection of your virtual servers, design and validate disaster recovery processes that maximize system availability, and deliver ongoing consulting and maintenance including affordable online repair and turn-key Help Desk services.
Progent offers onsite education designed for individuals who wish to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X applications.
Progent's remote connectivity and wireless synchronization experts can help your business to design and deploy connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your IT network, allowing you to improve the productivity of your remote workforce.
Progent offers small and mid-size organizations professional consulting for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper, and SonicWall. Progent can help you create a comprehensive security strategy and select appropriate technologies from multiple vendors to achieve your security goals while staying within your budget limits.