Additional Topics of Interest

Remote Troubleshooting Flex 7500 2500 Wireless Controller
wireless IP phone upgrades Configuration

Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

SCOM 2012 Fabric Monitoring Specialists
Technical Support Services SCOM 2012 Fabric Monitoring

Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.

Exchange Server 2003 Upgrade Professionals
Microsoft Exchange Upgrade Onsite Technical Support

Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity disruption, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.

Remote Monitoring and Reporting On-site Technical Support
Microsoft Operations Manager Remote Support Services

Progent offers a variety of network service bundles for small companies. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem handling abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and system management product that monitors the availability, performance, and security of your information system and identifies potential problems before they can disrupt your network. With Progent's economically priced IT support packages, small companies can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.

24/7 Service Reports Help and Support
Tracking Service Costs On-site Support

Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or small support organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by every consultant to each client. The practice of detailing and organizing support activity results in more efficient support and avoids a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who won't release the keys to the kingdom.

Microsoft Office System Small Office IT Consulting
Microsoft Office XP Network Consultants

Progent's IT outsourcing packages offer budget-friendly computer support for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing a web-based business solution, outsourcing your network technical services can contain costs and minimize uncertainties, permitting IT service expenses to grow in a more linear and manageable fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust network architecture for your vital business software powered by Microsoft Windows.

Windows 2000 Server Computer Consultant
Emergency Windows Server 2000 Upgrade

Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can simplify network management, offer tech support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in setting up test programs to eliminate the technical risk involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility problems.

Emergency SQL Server 2014 and Hyper-V IT Consultants
SQL Server 2014 and Windows Server 2012 R2 Consulting Services

Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services that include system design, deployment, management, remediation, and software development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

Small Office IT Consulting
Small Office Small Business Computer Consulting Services

Progent's Microsoft and Cisco premier computer consultants offer expert support for a broad range of products and technologies and can deliver that expertise remotely nationwide or in person in major cities throughout the country and anywhere in California. Progent offers online help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex connectivity problems, plus the support of CISA and CISM-qualified security consultants to handle complex security design and troubleshooting. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S.

Microsoft Dynamics GP System Upgrade Planning Consult
Open Now Specialist Dynamics GP System Upgrade

Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided integration, software development, training, and troubleshooting services since the product's original release. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, validate, and carry out an efficient upgrade from a a legacy version of GP to the latest version of Microsoft Dynamics GP.

24 Hour Engineer Dynamics GP Continuum
Dynamics GP BizTalk Adapter Consult

Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you track your business more effectively, transforming raw data into useful insights into your business.

Remote Support Fortinet 3000 Series Firewalls
Fortinet Firewall Management Consultant Services

Fortinet next-generation firewalls are leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to integrate your Fortinet security appliances to safeguard your IT assets at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.

Best 24x7 HelpDesk Onsite Technical Support
Help Desk Professionals

The Help Desk Call Center support model used by Progent offers small and midsize organizations an effective alternative to dependence on independent consultants by offering broad expertise accessible to numerous engineering teams, optional 24x7 availability of urgent assistance, fast escalation to world-class experts for handling even the most difficult issues, service consistency and dependability, quick follow through enforced by seasoned IT service administrators, a variety of convenient mechanisms for requesting support tasks, and a high level of progress transparency enabled by trouble ticket updates and available through a web portal.