Additional Topics of Interest
Support and Help for Tracking Service Costs
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or local support firms who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation transmitted by every staff member to each client. The practice of documenting and organizing service records results in more effective service and eliminates a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who wonít release the keys to the kingdom.
ProSight Data Backup and Restore Services Professional
ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Small Business Computer Consulting Services for Microsoft
Progentís IT outsourcing services provide affordable network support for small businesses. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or creating an on-line business application, outsourcing your IT technical services can reduce expenses and minimize risks, allowing network service expenses to increase in a more linear and manageable manner than is possible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available network architecture for your vital applications powered by Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Colocation Facility Configuration
Colocation data centers allow companies to share enterprise-class data centers for housing network equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all aspects of your colocation program including choosing and migrating to a colocation site, creating system topology, defining required equipment, on-premises and on-line maintenance, establishing online system management, and training your support personnel.
Database Application Development Consultant Services
Progent's certified database developers can provide businesses of any size remote DBA and programming services for popular database products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and configuration, database architecture and programming, management services, replication solutions, capacity planning, tuning, data migration, information security, backup and recovery options, problem solving, and training.
PXE evaluation Lab Engineer
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.
Services for Solaris with Windows
If your business network mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for simple management, transparent information exchange, high dependability, superior performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings include network architecture configuration and service, support for Windows services for UNIX, remote network monitoring and administration, online network help and repair, in-person technical support, and Help Desk Call Center support.
Engineers for Windows 7
Progent's Microsoft certified consultants can help your company to evaluate
Small Business Private Clouds Consultancy
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting options are built upon mature virtualization platforms that enable small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor independence.