Progent's Microsoft-certified consultants offer online or in-person expertise to assist businesses of all sizes to design, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving particularly challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines administration via integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to assist your company to manage and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.
If you are producing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your field of strategic know-how without the constant hassle of maintaining your company information system. By using smart network monitoring and by delivering remote and on-site support as your company needs it, Progent offers an affordable solution for maintaining an IT network that features excellent reliability, security, and performance. Progent's developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, online and in-person service and troubleshooting, network monitoring services, and Helpdesk services.
Progentís professionals provide experience in a variety of disciplines related to mobile networking including system architecture, Activesync, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified experts can save your organization work and expense by applying their wireless expertise to help you select and integrate wireless access technologies that make sense for your business. Progent can also optimize your IT infrastructure so that mobile appliances perform better.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to current devices.
Progentís IT outsourcing packages provide economical computer support for mid-size businesses. Whether it includes planning system architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can smooth out costs and minimize uncertainties, permitting network support budgets to grow in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust system architecture for your vital Windows-based applications such as Windows Server 2008, Exchange Server 2007, and SQL Server.
Progent provides the services of Microsoft and Cisco-Certified network support professionals to show clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's network consultants can help you enhance your information system's e-mail infrastructure, security, availability, performance, and network management.
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or onsite integration and debugging support to assist you to design, configure, update, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your specific office layout, construction, and anticipated network traffic.
Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, after workers complained about them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent can now ward off network problems before they grow to be serious enough to impact network availability. Thanks to MOM, Progent can deal with looming problems before clients know that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, safety and productivity.
Progentís IT outsourcing services offer economical computer consulting for small organizations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network technical services can contain costs and eliminate risks, allowing network support expenses to increase in a more linear and controlled manner than is feasible by assembling a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system foundation for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
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Progent's Cisco certified wireless networking consultants can provide economical online and on-premises support for both legacy and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can help your business to plan and manage Wi-Fi environments that incorporate indoor and outside/industrial Aironet access points.
Our Experts Team provides consulting in key technologies including Apple OS networking and programs; Consulting for Linux-powered, UNIX-based, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized application support; CIO, management information analyst, and project logistics services; Custom applications development and integration; Web, electronic business, EDI, and client portal development and deployment; DBM support and performance help; Business information expertise; and Telecommunications systems consulting.
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed across multiple venues with thousands of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran wireless professionals who can assist your organization to determine the benefits of Ubiquitiís UniFi technology for your business and help you to plan, deploy, administer, and maintain your UniFi solution.
Progent can provide expert support for each phase of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software licenses and hardware required, suggested vendor sourcing, system testing at client site or at Progent's test lab, managing temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old system, and webinar training for customer's support staff and end users.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix serious issues uncovered by SCOM 2012.
Cisco's network security and remote connection technology for small companies offer a complete range of easy-to-administer security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and CCNP qualifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit most closely with your company goals.
Network monitoring ordinarily consists of tracking a system's resource usage in order to uncover throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be deployed to observe mixed-platform environments where Linux and Windows coexist. Progent's system support engineers can help you take advantage of both these tools to tune and repair your network. Progent's Linux support services offer small businesses and programmers assistance with managing and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.
Progentís certified Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.
Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Exchange 2010 for your business and can help you to design and implement an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your productivity, cutting the expense of hardware and service, simplifying management, and consolidating your key communications platforms.
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Cisco's network security and offsite connection products for small companies offer a comprehensive range of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your business objectives.
Progent offers three essential kinds of Contact Center support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts gives your customers convenient access to a reliable technical group with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's goal is to resolve and not simply report problems.
Progent's Cisco-certified wireless networking experts offer online and onsite consulting and support services to assist you to plan, configure, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and deploy hybrid networks that integrate on-premises and cloud-based services and that deliver seamless connectivity, enhanced security and compliance, unified management, and consistent operation for all your wired and wireless devices.
Progent offers the services of a certified engineer with expertise deploying technology from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to design, configure, expand, or troubleshoot a telepresence environment that preserves your current investment and maximizes the business value of your information system. Progent also offers the expertise of network infrastructure consultants who can assist businesses of any size to create and maintain a communications network that delivers the speed, dependability, protection, and expandability required to accommodate your telepresence environment.
Progent's remote connectivity and wireless synchronization experts can help you to plan and configure connectivity solutions for remote desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing you to optimize the productivity of your remote workforce.
Progent has over a decade of experience deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can help you to design, configure, manage, and fix your System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can help you to upgrade to the current edition of Microsoft System Center from an earlier release or from another IT management platform to provide the benefits of best-in-class provisioning, management automation, security, plus infrastructure and application availability and performance monitoring.
Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
MS Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution featuring advanced protection, seamless compatibility with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and elevated operational efficiencies, enhanced individual productivity, and better intellectual property protection with this simple-to-administer, highly available IM platform. Effective deployments of Microsoft Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to realize all the advantages of Office Communications Server throughout your whole corporation.
Progent can deliver in-depth online support for all technologies common to todayís small company information systems and offers an array of strategic, on-demand support services such as a part-time Chief Information Officer to offer senior-level IT design and budgeting skills, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for major projects like site relocations oroperating system migrations, connectivity consultants for designing high-performance and robust network infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or troubleshoot business application programs.