Cisco has designed an extensive array of routers that includes routers designed to provide the protection, performance, and availability demanded by organizations ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of critical assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent consultant so any potential issues can be resolved before they can disrupt productivity.
Progent offers enterprise customers the services of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete family of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP experts can provide economical online and on-premises help for Catalyst Wi-Fi 6 wireless access points.
Progent can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent can help you to design, deploy and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and allows you to build a backup solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss caused by human mistakes, computer glitches, malicious insiders, and external assaults such as ransomware.
If you are an information technology engineer with technical support experience, teaming with Progent and helping Progent's customers will enhance your abilities via collaboration with Progent's team of mutually supportive, high-output consulting experts. Progent's commitment to offering network consulting and technical support to small and midsize businesses will offer you the opportunity to work closely with decision makers and contribute significantly to the success of exciting organizations. In addition, Progent's virtual office network offers the most advanced technology for off-site service and wireless connectivity to allow you to come up with fast fixes when you take on mission-critical problems.
Progent practices information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces little competition. Mid-size businesses who work with trusted independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progent's accredited security and compliance consultants can provide security assessments of enterprise-wide security to determine your company's cybersecurity profile compliance with key international cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security reviews, and targeted security assessments for critical areas of cybersecurity like endpoints or ransomware-safe backups. Progent's accredited security consultants can also run extensive security audits to evaluate your organization's compliance with recognized industry security standards such as FISMA, NIST, and ISO.
If your company is developing UNIX or Linux software in an environment that has MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your field of high-value expertise without the constant hassle of managing your company information system. Through the use of automated server monitoring and by providing remote and in-person support as your business needs it, Progent represents an affordable alternative for managing an IT system that features high availability, security, and efficiency. Progent's Linux developer support offerings feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, network monitoring services, and Help Desk Call Center services.
Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application developer. Progent offers comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help design, build, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent offers cost-effective remote consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid cloud ecosystems that efficiently integrate Amazon AWS services. Progent can provide occasional expertise to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on schedule and on budget.
Progent wants to hire staff-level, solutions-oriented Microsoft certified engineers with MCSE certification; Cisco accredited network consultants who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or equivalent security credentials; and high-end system design experts with a background in mobile access, wireless connectivity, service continuity, disaster recovery, data protection, and virtual servers. Progent also is looking for employees who can work on our team of help desk service technicians and off-site troubleshooting professionals. In addition, Progent is looking for experienced administrators who can operate effectively in Progent's fast-paced, virtual office environment.
Progent's Microsoft-certified experts offer small and medium sized companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or clients to connect to, organize, share and interact with useful data, documents, and software and to interact with one another. It allows faster and better decisions, more effective access across groups and more economical business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible within and outside a business network. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data they've created in a way that makes data easy to locate, retrieve and re-use.
Progent's experienced ransomware recovery experts can assist you to restore a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent can supply small businesses with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate technology to enhance business operations so they align better with your corporate goals. Your company can develop and install a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
Progent's Microsoft-certified database application consultants can provide businesses of any size online support for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include software installation and integration, application architecture and programming, administration support, synchronization solutions, storage management, performance tuning, migration, security and compliance, backup/restore systems, problem solving, and webinar training.
Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, the lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
Progent's seasoned ransomware recovery experts can assist you to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Microsoft Windows Server 2008 is a major step forward in making information systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can assist your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, network monitoring, and security engineering expertise.
Progent's wireless site survey services assist you to design, implement and debug a Wi-Fi LAN optimized for your environment, offering you a wireless solution that has the coverage, speed, density, data protection, and hand-off capability your company requires.
The QTS Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation site or if you are planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a range of budget-friendly services such as colocation migration, equipment deployment and updates, infrastructure improvements, comprehensive project management services, virtualization configuration, remote network monitoring, automated system management, software development, business continuity planning, security assessment, and the use of Progent's Test Lab.
Progent's experienced ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's Microsoft-certified Windows 2003 Server consultants can provide computer support and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and maintenance services include network design, installation, project management, in-person and remote network support and repair, Call Center services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Progent's experienced ransomware recovery consultants can assist your business to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Nagios and MRTG are powerful, license-free monitoring utilities that run under the Linux OS and can be used to monitor UNIX networks, MS Windows networks, or multi-OS environments where Linux and MS Windows coexist. Nagios lets system managers to monitor system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the bandwidth in and out of SNMP network devices including processors, routers, and switches. Progent's network integration experts can show you how to utilize both these tools to streamline and repair your computer network.
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to each client. The practice of documenting and archiving support activity results in more effective support and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or specifics of tasks done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports transmitted by every consultant to every customer. The practice of documenting and organizing support records results in more effective service and avoids a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who won't release the keys to the kingdom.
Progent has supported Dynamics GP and Great Plains software for more than two decades and Progent has provided integration, software development, education, and troubleshooting since the platform's original release. Progent offers high-level expertise for updating out of date Dynamics GP deployments. Progent can help your business to design, validate, and implement an efficient migration from a an outdated version to the current version of Dynamics GP.
Progent's Cisco Jabber consultants can provide remote or on-premises support to help businesses of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that go into building a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration ecosystem.
Progent can show you how to plan and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity disruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT experts as well as to network users, lessening the complexity of creating, deploying, managing, and using company information and analytical applications in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified network support experts. With Progent's economically priced network support packages, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company information systems world-class reliability, security and performance.
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's production servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, system support, and network management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map out, track, enhance and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need important software patches, or resolving performance problems.
Progent wants to hire fulltime, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security credentials; and high-end system design consultants with a background in mobile solutions, wireless connectivity, service continuity, business continuity, data protection, and VMware. Progent also is looking for employees to join our team of helpdesk service specialists and remote support professionals. In addition, We are seeking talented administrators who can perform productively in Progent's fast-paced, virtual office culture.
Progent can provide advanced remote support services to help companies integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine on-premises IT assets along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than two decades of background delivering advanced consulting services online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to configure, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's non-stop interoffice connectivity and fault tolerant system infrastructure professionals can help small organizations create fault tolerant Interoffice connectivity through redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical non-stop interoffice networking.
Progent's Microsoft certified consultants can provide offsite and onsite consulting services to help your company to administer, support, and troubleshoot PCs based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, remote access, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring and alerts.
Progent's consultants provide experience in a variety of disciplines relevant to mobile networking including network infrastructure, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified consultants can save your organization work and expense by using their wireless experience to help you select and configure wireless connectivity technologies that make sense for your company. Progent can also tune your network architecture so that mobile PDAs perform more reliably.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices.
Progent can help you to create, implement and troubleshoot a backup plan based on MSP360 software. MSP360 offers file or image backup/recovery for VMs and physical machines, supports all leading public clouds, and permits you to build a backup solution with a low RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, system errors, malicious users, and external attacks like ransomware. To read more, go to ProSight DPS 360 Backup solutions.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide variety of online services to help your organization to design, program, test, install, administer, and troubleshoot applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your legacy Excel solutions to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent offers as-needed support to organizations who need a quick solution to a specific problem associated with Office Excel and Progent also offers comprehensive project management support for upgrading or developing mission-critical applications built on Excel. Progent's affordable online training classes for Office Excel can be custom tailored to address the special requirements of individual users or teams.
Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).