Progent provides nationwide online phone support and consulting services for companies who run Sun Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Online network consulting provides maximum leverage for your information technology budget by extending client efficiency and shortening the time billed for network repair services. Sophisticated online support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by traveling to your location. In most of cases your network issues can be remediated over the phone or through a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist with the most difficult system problems.
Progent's consultants can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to centralize identity management for both onsite and Azure assets.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Progent's Power BI consultants can help your business to plan, install, maintain, enhance or troubleshoot your Power BI solution. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can help you build and manage an onsite, cloud, or hybrid architecture to run Power BI.
Progent's Microsoft authorized Consultants provide several ways to help mid-size and large companies create a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI analysis, process study and enhancement, management reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Deployment Services help companies analyze the various high-quality Help Desk application programs on the market and determine what packages may be excessively expensive, miss critical functions, or align badly with your company's business goals. Progent also offers short-term staffing for businesses who need to augment their in-house Help Desk team for occasional projects or to fill in for absent or indisposed personnel.
For large businesses, Progent can leverage in-house IT groups by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can act as a transparent nearby supplement of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbanes Oxley conformance, project management, and top-level service for multiple location office environments based on Enterprise Windows. Progent can offer on-site engineers and technicians to assist with a campus move or office move, or a network designer to assist with building or using an Internet Data Center or co-location site.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Progent's Ekahau-certified Wi-Fi consultants can help you to plan, deploy, enhance, manage and debug a Wi-Fi solution optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Progent can provide comprehensive help for every step of your Exchange Server 2010 upgrade including end-to-end project management services, site readiness preparation, project design and documentation, cost estimates of all new software licenses and hardware required, recommended sourcing, pilot testing at customer location or at Progent's test facility, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous system, and training for client's support group and end users.
Progent's IT outsourcing packages offer budget-friendly network support for small companies. Whether it involves planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT technical services can contain costs and minimize uncertainties, allowing IT support budgets to increase in a more linear and controlled manner than is feasible by building up a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available network architecture for your critical business software based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, implement, optimize, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Progent can provide affordable remote assistance to help your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your IT system.
The QTS Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your company is planning on moving your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of budget-friendly consulting services such as colocation migration, equipment deployment and updates, network improvements, project management services, virtual server expertise, offsite network monitoring, automated network administration, application development, disaster recovery planning and testing, data security assessment, and the support of the Progent Test Lab.
Progent is one of the most experienced IT consulting firms for integrating email solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get the full advantages of Microsoft Exchange 2000 for common scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Windows 8.1 is designed to run on devices ranging from smartphones and tablets to power-user desktops. A wealth of new and improved features, including touch screen interface and iconic tile user interface, offer a broad range of benefits for companies who understand how to exploit them. Progent's Windows consultants can assist bring your business up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum business advantage from the operating system's many new and enhanced technologies.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from older versions of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the potential advantages of new technologies like Storage Replica and Shielded VMs. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Progent's National Support Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support engineers provide phone help and online direct computer access to troubleshoot and repair network problems rapidly and economically. The scope of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest problems to qualified specialists as required.
The Help Desk Call Center service model adopted by Progent offers small and midsize organizations an effective option to dependence on freelance consultants by offering broad expertise shared by multiple engineering groups, optional round-the-clock access to urgent help, escalation capability to top-level experts for solving the most difficult problems, support consistency and reliability, prompt follow-up enforced by veteran service managers, a variety of easy-to-use ways for requesting support tasks, plus excellent progress visibility enabled by trouble ticket updates and accessible via a web portal.
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for individual files and emails, extensive support for Windows Server CSV and for vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting services are built upon mature virtualization technologies that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent offers businesses of all sizes enterprise-class network online or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security expertise for businesses ranging from the small office to the worldwide enterprise.
Progent's Microsoft-certified consultants can provide remote or in-person support to help organizations of all sizes to plan, deploy, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products including the Raptor and VelociRaptor family or show you how to migrate to newer firewall/VPN solutions. Progent can also enable you to create and execute a comprehensive security plan that can include firewall/VPN devices and software, managed security and network defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your single source for continuing technical support, maintenance, education, and security expertise.
Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Progent is a leading innovator in economically delivering enterprise-class network support to small companies. Progent's achievement in handling the IT service needs of the historically underserviced small business market is the cumulative outcome of key technical and operational breakthroughs that have eliminated much of the conventional costs out of managing network support, added unmatched technical skill into the support mechanism, and dramatically streamlined the solution cycle.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with planning, deploying, managing and supporting powerful information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Progent's experts offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server help, network protection services, and custom training. Progent can help clients to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For computer environments built solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's business goals.
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and network integrators can assist your company to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Lync Online) or mixed model suitable for your present and long-term plans, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
Progent is among the most qualified network support firms for integrating email solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange Server 2000 under common situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Progent can deliver comprehensive online support for all technical areas associated with today's small company information systems and allows you to outsource a variety of vital, as-needed support services such as a part-time CIO to offer senior-level planning and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major projects such as site moves orOS upgrades, Cisco-certified experts for designing high-performance and reliable infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to write, enhance, or troubleshoot business applications.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting services are built on proven virtualization architectures that allow small companies with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's private cloud hosting enables small and midsize organizations to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progent's private cloud hosting service to eliminate large capital costs for the acquisition, upkeep, and management of network equipment and data center facilities while benefiting world-class levels of network reliability and security.
Progent's certified Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-class products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to design, install, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and manageability that your company requires.
Progent's Microsoft-certified consultants can deliver affordable online and onsite support to carry out your migration to Exchange Server 2010, produce comprehensive documentation of your upgraded email environment, train your network support staff and end users to get them up to speed quickly on Exchange Server 2010, and provide ongoing administrative consulting and engineering help. Progent can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent offers a wide array of cost-effective consulting and support services to assist your business to install, integrate, repair, and administer desktop PCs and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or online help for single machines or laptops or work with you to plan and carry out a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technical workers to assist your company to plan for and implement a site move or consolidation designed to cause minimal disruption of your productivity.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a revamped structure. These improvements affect vital IT areas including ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Exchange 2013.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent's Cisco CCIE wireless infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist you to design, implement, upgrade, tune, administer and troubleshoot Aironet wireless access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific office layout, building structure, and anticipated network traffic.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines.
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts and network users, reducing the complexity of creating, deploying, administering, and using enterprise information and analytical applications on platforms ranging from mobile devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
The server cluster technology incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the installation, configuration, and administration of server clusters that offer greater levels of system dependability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, easier configuration and deployment, improved cluster management, redesigned cluster architecture for increased availability, hardened protection and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the business benefits of failover clusters, design and implement an installation, educate your IT staff to manage your failover clusters, provide continuing consulting and support services, and produce and validate a business continuity plan.
Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, such as touch screen support and signature tile user interface, offer a broad selection of benefits for companies who know how to exploit them. Progent's Microsoft-certified experts can help bring your organization up to speed with Microsoft Windows 8.1 and make sure you gain significant competitive advantage from the operating system's various new and enhanced technologies.
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are intended especially for small organizations who require fast availability of a Help Desk Service Center with expert phone support and effective escalation capability but who must operate within a limited network support budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Recommendation and Integration.
Progent can provide advanced remote consulting support to help organizations integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services such as Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over two decades of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and within your budget.
Our Experts Group offers consulting in key areas such as Macintosh networking and applications; Expertise for Linux-powered, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical application help; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal design and deployment; SQL management and performance help; Management information consulting; and Telecom architecture support.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for streamlined management.
SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to information workers, reducing the complexity of designing, deploying, managing, and using company data and analytical programs on platforms ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and wide knowledge in designing and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's high availability inter-site connectivity and 24x7 system infrastructure professionals can help small businesses achieve non-stop Interoffice connectivity through redundant networks featuring transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice connectivity.
Progent's SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection solution and design security into your corporate operations.
Progent offers a broad array of cost-effective services to assist you to deploy, integrate, repair, and manage workstations and notebooks based on Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or online help for individual computers or laptops or work with your business to plan and carry out a company-wide migration to new or updated OS platforms and applications. Progent can also supply engineers and technicians to help your company to prepare for and complete an office relocation or consolidation organized to produce minimal disruption of your business.
The CISA credential is a globally recognized qualification that signifies expertise in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the fields of information systems audit services, information technology administration, network assets and architecture ROI, IT support, safeguarding of information resources, and business continuity preparedness.
Progent's SonicWall firewall consultants can show you how to integrate, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate practices.