Even if your business has a small computer services group and a limited IT budget, your information network can still feature the same high reliability and performance that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT consultants, the latest system management products for proactive monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital business applications and hardware up and running.
If your company network mixes Sun Solaris platforms with Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, superior performance, and tight security. Progent's Solaris and Microsoft Windows coexistence support services include IT infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and administration, remote technical support and repair, on-site technical support, and Helpdesk outsourcing.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge enterprise-class applications that can provide your company a critical competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Microsoft 365, previously called Office 365, is Microsoft's expanding family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are available in an array of subscription plans intended for markets ranging from students and home offices to enterprises. Progent offers quick and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently integrate local and cloud resources.
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, functions as the foundation of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Unified CM Express (CME) provide a borderless IP-PBX by integrating closely with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable online and onsite support to assist organizations of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver maximum business value. Progent can help with any facet of Unified CM support and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, designing UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's certified ISA Server consulting experts have extensive experience creating corporate security solutions for information systems with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that supports your information security needs without limiting your productivity.
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to design, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet access solution matches your business needs. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and overseeing a smooth move to a new carrier and/or service plan. Provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts and information workers, lessening the complexity of designing, integrating, managing, and using company data and database programs in environments ranging from mobile devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and wide knowledge in designing and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications consultants can provide remote and onsite support services to help your company to manage and repair your current Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Progent can help small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware expense. Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you avoid the typical mistakes small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Microsoft Dynamics GP/Great Plains software includes analysis and reporting features that let you monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can help you create reports that allow you to understand your business more thoroughly, turning raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer custom line-of-business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Nagios and MRTG are useful, license-free monitoring utilities that operate with Linux and can be used to monitor UNIX environments, Microsoft Windows systems, or multi-platform environments in which Linux and Microsoft Windows coexist. The Nagios monitor allows network managers to track network services including SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic in and out of SNMP network appliances including processors, routers, and switches. Progent's network monitoring experts can assist you to utilize both these utilities to streamline and troubleshoot your system.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should adopt next generation firewall products from Cisco. Progent's Cisco-certified specialists can help your company design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet access solution aligns with your business requirements. Support services available from Progent include assessment of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a different ISP and/or service arrangement. Provisioning can include optimizing current routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Progent's Windows 11 consultants offer a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment, and Call Center support services.
Colocation sites make it possible for businesses to share enterprise-class data centers for housing computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program such as selecting and migrating to a colocation facility, creating system topology, specifying hardware, on-premises and remote maintenance, establishing online network management, and education your support personnel.
Progent's Microsoft-Premier SQL consultants can provide an array of support services to help small companies to design, configure, administer, and troubleshoot SQL Server 2008 systems in order to gain the maximum competitive advantage from this state-of-the-art database management platform. In addition, Progent offers assistance with system infrastructure, enterprise-wide protection, and custom software development to increase the business value of your IT network.
Progent can help your business in any and all phases of your migration to Exchange 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified engineering team to provide small companies with a comprehensive information technology outsourcing solution that enhances network dependability and protection, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers hosted in a safe and reliable facility on a fast, non-stop virtual server set up and supported by Progent's network service professionals.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent is looking for a variety of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant network architecture with backgrounds in mobile connectivity, wireless integration, high-availability environments, disaster recovery solutions, data protection, and VMware technology. We are also seeking workstation support experts, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. We are also looking for veteran managers and administrators able to perform effectively in our dynamic, virtual office environment. Progent works with freelance consultants who have in-depth knowledge and field experience in crucial information technology topics outside our main technical concentration. Our Experts Group employs contractors who offer consulting and development support for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or can provide expert help in technologies like telecom, web design, EDI, web commerce, or database management. Freelance consultants premier by Progent coordinate with our full-time engineers to provide end-to-end solutions for small and midsize company networks.
Progent offers high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products such as Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent's network professionals can help you analyze the potential benefits of Hyper-V-based server virtualization for your business, perform pilot installations to verify Hyper-V's operation with your production applications, assess your network and server architecture for smooth performance with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and administer Hyper-V, offer world-class consulting help for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize system availability, and provide continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.
Progent can help you design, deploy, manage, monitor, and repair a viable Wireless LAN architecture, recommend appropriate hardware and software, and configure access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a thorough wireless system security plan that is well aligned with the security plan for your overall business network.
Microsoft Windows Server Update Services allows IT administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, IT staff can completely and easily manage the installation of patches that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as designing the Microsoft SUS deployment, configuring user's computers, establishing the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Progent can assist companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you avoid the common mistakes small companies make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
Progent's Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or customers to connect to, manage, distribute and manipulate useful information, documents, and software and to communicate with one another. It enables faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they've created in a manner that makes data easy to locate, download and re-use.
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business requires.
Progent offers cost-effective remote support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent's certified engineers can assist your company to assess Microsoft Windows 7 to verify application compatibility and to determine its performance and stability working with your applications. Progent's consultants can also help you to assess the potential strategic value of moving to Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and implement a smooth deployment of Microsoft Windows 7 from a your current version of Windows.
Progent can assist you with any stage of Microsoft Azure migration such as needs definition, prerequisites assessment, system architecture, pilot testing, deployment, centralized administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can safely access to Azure services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure resources.
Even if your company has a minimal network support staff and a modest technology budget, your information network can still feature the same high availability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the latest network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital business applications and servers up and running.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Co-managed Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, responsibility, status tracking, and reporting.
Progent's remote connectivity and smartphone synchronization experts can help your business to plan and deploy secure access solutions for remote desktop PCs, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing you to optimize the efficiency of your remote workers.
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure connectivity solutions for remote desktop PCs, laptops, and smartphones so they integrate tightly with your information network, allowing your business to optimize the productivity of your remote workers.
Progent's Microsoft-certified consultants can assist your company to assess the benefits of Microsoft Lync Server 2010 for your environment and can assist you to design and execute an installation of Microsoft Lync Server that centralizes the control of IM and Presence and increases the productivity of your in-house employees, telecommuters, and smartphone users. Progent can also help your company to perform an efficient upgrade to Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the team-computing functions of MS Office programs, and provide online seminars and ongoing support for Lync Server and other Microsoft platforms.
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a level of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options available as economical services created to assist your company to detect and fix a most network issues before they can hurt your business.
Microsoft Windows Server Update Services enables information technology administrators to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, network support personnel can fully and easily manage the installation of patches that are published through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft SUS deployment, configuring client's workstations, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Progent's Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's certified Windows 2000 consultants can help you optimize the capability of your current Windows 2K Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and execute a plan to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up test installations to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of wireless APs, optimizing wireless performance by limiting the effect of RF congestion, improving wireless uptime with fast failover, and hardening data security by identifying threats and analyzing traffic content based on user class and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's remote access and wireless synchronization specialists can help your business to plan and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling you to improve the efficiency of your off-site workforce.
Progent can assist your IT team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine physical IT assets as well as one or more cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Sun Solaris platform support experts provide small and mid-size businesses and developers assistance with managing and maintaining Solaris systems that operate with Microsoft-powered technology. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you an easy one-stop source to help you build and maintain a protected and reliable cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Les Kent has a 35-year history of successful technology integration, executive administration, marketing, and operations. He has shown a knack for developing elegant IT solutions during his time as as a network designer, programmer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent offers Windows 2003 Cluster Server expertise to help your business implement fault-tolerant clustered servers that can provide 100% operation. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t plan non-stop clustered server solutions powered by Windows Server Cluster 2003, Progent's Certified Windows engineers ensure that your non-stop server clusters are configured to maximize the competitive advantage of your IT network.
Progent's Computer Contact Center Outsourcing Support Services for desktop technical support are intended especially for small businesses who need fast availability of a Help Desk Call Center with professional telephone support and effective escalation options but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Progent's compensation structure is built on revenue sharing, so just like working as an independent contractor, your income is directly driven by your generated revenue. Certain of our support staff stress quality of life and choose to consult at a more relaxed pace, using our flexible schedule to pursue individual pursuits such as hiking, motorcycle racing, skiing, fishing, vacations, or sharing free time with relatives and friends. Others take advantage of the opportunity to make big dollars via hard effort and long hours. Progent completely supports both ends of the spectrum and any point in between.
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health monitoring, allows secure end-user self service, and delivers a common point of control for administering multi-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.