Additional Topics of Interest
Microsoft Experts Exchange 2016 Compliance Search Help and Support
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
MRTG On-site Support
Network monitoring commonly consists of observing a system's resource usage to help uncover data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows operate together. Progent's system integration engineers can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals offer small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris networks that work with Microsoft-based products.
Shared Support Desk Integration Services
Progent's Network Call Center Outsourcing Services for desktop technical support are intended especially for small organizations who require fast availability of a Help Desk Service Center with expert phone support and full escalation capability but who must work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Software Selection and Integration.
Microsoft Office XP Computer Consulting Services
Progentís IT outsourcing support offerings for small businesses include planning Windows XP, .NET, and BackOffice systems, coordinating migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn integration problems, and creating a company-wide security plan. Progent can help you maximize system reliability and throughput via fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also offers special project help for large-scale upgrades and can help with requirements assessment, product inventory, BOM development, sourcing selection, procurement coordination, and complete documentation. Progentís IT outsourcing service also includes training for office productivity software such as Microsoft Office.
CCIE Systems Consultant
Progent provides clients access to consultants who have been awarded some of the IT industry's most prized credentials. Progent thinks that clients have the right to know that their IT service consultants have accredited testing plus extensive practical field experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor certifications like the CCIE brings priority for substantially better vendor support than is available to uncertified service providers, enabling Progent to deliver clients a better class of computer service. In addition, major certifications such as CISA or ISSAP for network security can aid corporate clients to show compliance with regulatory demands by using the assistance of recognized IT professionals.
Small Business Support Services
If you have a company network with 10 to 50 network clients, Progent's network outsourcing services free your business from over-reliance on single freelance consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing network consulting service when you require it, offering specialized knowledge for critical applications, delivering value-added support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an economical way for optimizing the profitability of your small business information system. Progent is the intelligent way for small organizations to create and support a robust and secure IT system and to benefit from fast access to the skilled consulting typically restricted to enterprises who are able to afford a large in-house IT group.
Microsoft Exchange 2003 Server Small Office Network Consulting Services
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified email/telephony solutions for businesses. Progent provides affordable Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
wireless IP phone security Technical Consultant
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are on the move within office, hospitality, health-care or other environments where management wants portable phones that offer more administrative control, data security and durability than is achievable with the BYOD style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams configure and optimize many key pieces of your wireless environment such as APs, routers and switches, wireless LAN controllers, and management software. Progent's certified experts can provide online and onsite assistance to help your organization build and maintain a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Small Offices Support Organizations
Progent delivers the help of Microsoft and Cisco-Premier network support professionals to show clients economical ways to help companies maximize the value of Microsoft and Cisco technology. For networks that range from small offices to nationwide enterprises, Progent's expert engineers can show you how to improve your information system's e-mail infrastructure, protection, reliability, performance, and IT management.
Microsoft Windows 2003 Cluster Server Support
Progent provides Microsoft Windows 2003 Cluster Server assistance to help your business utilize non-stop server clusters that can provide 100% uptime. Windows cluster servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t design zero-downtime clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progentís Premier Windows professionals make sure that your fault-tolerant server clusters are set up to maximize the strategic value of your information system.
Windows Desktop Simulation on Apple Mac Setup and Support
For businesses that have a combination of Apple Mac and Microsoft Windows desktops, there are two basic alternatives for running Microsoft Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Windows-powered computer to use Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so you are able to run Microsoft Windows software directly. Progent's Mac technology support experts can assist your organization to manage these products for running Windows programs on your Macs and can also assist your organization to evaluate and install other products for Microsoft Windows platform emulation.
Consultants for SQL Server 2012
Progent offers the expertise of Microsoft-certified consultants as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Online Support for Windows 2003
Progent's certified Windows 2003 Server engineers offer network help and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, update, and support services include network planning, installation, project management, on-premises and off-site technical support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.