Additional Topics of Interest

Consultancy Lync Server 2013 and iPhone
Consultants Lync Server 2013 Back End Server

Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN telephony across a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and network architects can help you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.

Microsoft Computer Network Support Companies Windows 7 64-bit Upgrade
Windows 7 64-bit Upgrade Computer Consultancy Company

Progent's certified consultants can help your company to evaluate Microsoft Windows 7 to verify application compatibility and to check its speed and reliability running with your applications. Progent's consultants can also show you how to evaluate the potential strategic advantages of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and carry out a smooth deployment of Windows 7 from a previous version of Windows.

Consulting Radvision Telepresence
Consultancy Polycom Telepresence

Progent can provide the support of a certified consultant with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to plan, install, upgrade, or maintain a telepresence environment that preserves your investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, security, and scalability required to accommodate your telepresence solution.

Catalyst AP Management Support and Integration
Online Technical Support Catalyst 9115 Access Point

Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.

Data Protection Manager 2016 Troubleshooting IT Consulting
System Center 2016 Data Protection Manager Consultant Services

System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for critical platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to plan, deploy, administer, and repair an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to help you through challenging issues or provide comprehensive project management support to help you complete your Data Protection Manager 2016 initiative on schedule and on budget.

Extended Service Desk IT Services
Helpdesk Sharing Online Technical Support

Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

24x7x365 Aironet Technical Support
Aironet Wireless Access Point Network Engineer

Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises configuration and debugging support to assist you to plan, implement, update, tune, manage and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your unique workplace layout, building structure, and anticipated network traffic.

Helpdesk for At Home Workers Configuration
24 Hour Offsite Workforce Remote Support Services

Progent has two decades of background helping small and medium-size businesses to plan, deploy, optimize, manage, and debug IT networks that support teleworkers.

Remote Technical Support ProSight Server and Endpoint Management
ProSight Patch Management Automation Technical Support Services

ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to impact your business.

Specialists NetApp Clustered Data ONTAP
MetroCluster Management Specialists

NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with replication to deliver fast, zero RPO disaster recovery between sites that are as far as 185 miles (300km) away from one another. Progent's roster of veteran network experts can assist your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks like assigning shelf IDs, determining aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to prove compliance with information assurance standards and government requirements.