Cisco Network Consulting and Support
Meraki Switches Configuration and Troubleshooting
Online Consulting from CCIE and CCNP Premier Professionals
Additional Topics of Interest
Professional Security Audit
CISM Security Security Technology Professional Wireless Security
Progent provides expertise for security evaluation packages such as Microsoft Baseline Security Analyzer for performing a set of automatic network testing scans to identify potential security gaps. Progent has broad knowledge of network auditing tools and can show you how to make sense of audit reports and react effectively. Progent can show you how to design security into your company operations, configure scanning applications, plan and deploy a secure system environment, and recommend procedures to optimize the security of your network. Progent's security engineers are available to assist you to configure a firewall, design secure remote access to email and business applications, and integrate virtual private network. Progent's accredited security engineers can also test the protection of web-based software and can run comprehensive security audits of enterprise-wide security to determine your organization's compliance with recognized international security standards including FISMA, NIST, and ISO.
After Hours Support and Integration Consulting for IT Service Firms
Support for IT Service Providers Technical Support Services
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your network consulting team.
Microsoft Teams mobility Consulting Services
Microsoft Teams and Cisco Unified Communications Consulting Services
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Windows 2003 Network Consulting
Technology Consulting Services Microsoft Windows 2003
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, deploying, managing and supporting sophisticated IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.
On-site Support Cisco ASA 5500 Firewalls
CCIE Expert Certified Firewall Remote Consulting
Progent's CCIE-certified networking experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Technology Professional HP Data Protector
24/7 Symantec Backup Exec Specialists
Progent can provide affordable remote access to consultants skilled in a wide array of products and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to design, enhance, or maintain data backup systems for a range of architectures including on-premises, edge to datacenter, cloud-based, or hybrid.
CISA Certified Security Audit Consultancy
CISA Certified Auditor Evaluation
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that indicates expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass an extensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of IS audit services, information technology governance, systems and infrastructure ROI, information technology support, safeguarding of data assets, and business continuity planning.
Smartphone Consultant
Technical Consultant Ubiquiti UniFi Controller
Progent’s Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to configure, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Local Government Specialist
Engineers Small Government Cisco
Progent has a long background providing a full-spectrum of online network consulting and emergency repair services to local governments and schools across the United States. Progent is one of the industry’s pioneers in providing advanced remote network support and has delivered network solutions to clients in every state. Online support eliminates travel expenses and solves issues faster than onsite support.
24x7x365 installation and Administration Remote Support
New Hampshire Tech Support For Small Business
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone support and remote direct network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to qualified specialists as required. For urgent issues, the Technical Response Center endeavors to respond to your call for support within one hour.
Largest Microsoft SMS Support Services
Computer Consultants Systems Management Server 2003
Progent’s certified consultants provide small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager 2007 is the new name for the update management platform formerly known as Systems Management Server. Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server including comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s Microsoft certified engineers can help you use SMS Server or System Center Configuration Manager effectively for automated OS and application software deployment, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate smoothly from Systems Management Server 2003 to Configuration Manager 2007.
24 Hour Internet Security and Acceleration Server Integration Services
Computer Engineer Microsoft Proxy Server
Progent’s Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by external and inside threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
An index of content::
Help and Support Aironet 1700 Access Point
Cisco Certified Expert Aironet Wave 2 Wi-Fi Access Point Support
Progent's certified wireless consulting experts can assist businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet wireless access point environments to provide the performance, coverage, capacity, scale, security and manageability needed for seamless access between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and onsite support for both legacy and new-generation 802.11ac Aironet APs and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Remote SQL Server 2016 Query Store Help and Support
SQL Server 2016 Application Migration Network Consulting
SQL Server 2016 introduces major enhancements in speed, scale, data security, high-availability, mobile computing support, plus built-in business intelligence. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Open Now iPhone Integration Technology Consulting Services
Ubiquiti UniFi Controller Consultant Services
Progent’s Wireless Consulting Services offer a fast, affordable option for companies of any size to configure, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Services Documentation Technical Support
Services Documentation IT Consulting
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service firms who provide minimal documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports sent by every staff member to every client. The practice of documenting and organizing support records results in more efficient service and eliminates a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.
System Testing Technology Professional
QoS Test Lab Engineers
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without sufficient internal resources to assemble effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical IT initiatives on schedule.
24/7 Microsoft Exchange 2003 Tech Consultant
Microsoft Certified Spam filter Network Support
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Cisco Certified Network Consulting Wi-Fi IP phone integration
Wi-Fi VoIP phone integration Support
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within campus, hospitality, health-care or other environments where IT management requires user endpoints that offer more administrative control, data security and durability than is achievable with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless IP phones usually requires that you set up and fine tune many components of your wireless infrastructure including wireless access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and onsite assistance to help your organization build and administer a Cisco wireless IP phone solution by providing integration services that range from debugging the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
MCSE Expert Certified Consultant Dynamics GP FRx
Dynamics GP Analysis Cubes for Excel Engineers
Dynamics GP/Great Plains software offers analytics and reporting features that let you monitor all business processes, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that allow you to understand your business more thoroughly, turning raw data into valuable business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom line-of-business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP.
On-site Support Exchange 2013 Performance Tuning
Exchange 2013 Project Planning IT Consultant
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These improvements affect key IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, create an efficient validation and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Microsoft Exchange 2013.
Technology Professional Information Risk Evaluation
Internal Network Security Scan Consultancy
Progent provides small businesses two ultra-affordable network security inventory packages that include, for a set fee, remotely administered inventory scans of your network security profile which are evaluated by expert security specialists who assess the data collected by the scan, present objective evaluations of your existing network security, and make recommendations for enhancements. Progent offers two non-overlapping security evaluation packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-class assessments of your network's exposure to attack.
Award Winning XenDesktop Consultants
Citrix OpenCloud Access Remote Troubleshooting
Citrix offers a powerful line of products that provide enterprise-class manageability, scalability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to assess the business benefits of Citrix technology and show you how to design, test, deploy, optimize, and support Citrix virtualization platforms.
Engineers Ubiquiti XG switch
Ubiquiti UniFi wireless LAN Specialists
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple sites with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can help you to assess the benefits of UniFi products for your business and assist you to design, install, manage, and maintain your UniFi solution.
Microsoft MCP Remote Support Jobs
Job Opening Moonlight Network Consultant
If you are an information technology consultant with technical support expertise, joining Progent and working for our customers will expand your skills through collaboration with our team of motivated, world-class consulting experts. Progent's concentration on providing IT consulting and technical help to small and midsize companies will give you the opportunity to consult in depth with business leaders and add tangibly to the success of dynamic organizations. Also, Our virtual office environment provides state-of-the-art technology for remote support and wireless access to help you to deliver fast fixes when you troubleshoot business-critical problems.
Microsoft Certified Partner Computer Engineer 64-bit Upgrade
Engineers 64-bit Computing
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the key 32-bit applications which you intend to retain as well as the new 64-bit editions of applications you wish to install.
Intune and Windows 10 Computer Engineer
Mobile Device Management Network Consulting
Progent's Microsoft-certified Intune consultants can help your company to assess the strategic case for adopting Microsoft Intune for configuring and managing your mobile devices including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to define security policies, set up test environments to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Windows 2003 Technology Consulting Services
Windows 2003 Remote Consulting
Progent's certified Windows 2003 Server engineers offer network help and IT consulting for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and support services include system planning, deployment, project management, on-site and remote technical support and repair, Help Desk services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Windows Active Directory Network Consultants
Microsoft Active Directory Consultant
Windows Active Directory demands extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Certified engineers are experienced in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise Active Directory projects. Progent’s fields of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory systems, and fixing failed configurations of AD and AD-associated programs.
WannaCry ransomware protection and recovery Engineer
24/7/365 Specialists Phobos ransomware recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to guard endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the complete threat progression including filtering, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
Windows Server 2012 R2 Storage Spaces Support
Windows Server 2012R2 Network Engineer
Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security plan, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Data Protection Manager 2016 Protection Groups Computer Consultant
Data Protection Manager 2016 and Windows Server 2016 Computer Consultants
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs running on Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, deploy, administer, and repair a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can help you to upgrade from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent can provide online or onsite support and can provide as-needed guidance to resolve challenging issues or deliver comprehensive project management or co-management support to make sure you finish your SCDPM 2016 deployment on time and on budget.
Crystal Reports Coder
Contract Development Power Query
Progent can provide remote and on premises consulting to help your organization with any facet of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying an advanced BI solution. Progent's management reporting experts can help your company to support your existing reporting environment, assist you to migrate databases and applications from an outdated reporting product to a modern one, and deliver custom online mentoring to meet your specific needs. Progent’s management reporting and analytics consultants offer experience in the leading business analytics reporting platforms such as Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Email Bayesian Analysis Services
ProSight Email Guard Spam and Virus Filtering Service Professionals
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Technology Consulting Services Offsite Workers Data Protection
Offsite Workforce Data Protection Support and Setup
Progent can assist small and mid-size companies to design, implement, verify and troubleshoot backup solutions needed to support a remote workforce.
Cybersecurity Security Evaluation Services
Computer Security Vulnerability Evaluation Services
Progent offers special security service bundles designed to provide larger corporations an impartial and comprehensive security assessment from a team of certified security engineers. All Progent's network security evaluation packages incorporate a collection of services including automated scans from within and from beyond the network security perimeter, professional interpretation of scanned data by accredited security consultants, creation of a report explaining the results, plus an interactive concise executive summary and a detailed live outbrief for in-house IT managers.
South Carolina IT Consulting Firms
Information Technology Outsourcing Companies Nevada
If your company does not need emergency online support but expects to need assistance with your information system in the near future, you can conserve time and money and guarantee that the right expertise will be ready when you require it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Automatic Topology Diagrams Professionals
ProSight Remote Network Infrastructure Troubleshooting Computer Engineer
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and debug their networking hardware like switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that need important updates, or resolving performance issues.
Support and Setup MS SQL Server 2008
Services SQL 2008 Reporting Services
Progent's Microsoft-Premier SQL Server consultants offer an array of services to assist small companies to design, configure, administer, and troubleshoot MS SQL Server 2008 systems so that they gain the maximum strategic advantage from this state-of-the-art information management platform. In addition, Progent offers assistance with network infrastructure, enterprise-wide security, and software programming to optimize the strategic value of your SQL Server network.
iPhone remote access Help and Support
iPhone integration Remote Troubleshooting
Progent can provide affordable online assistance to help your business to design, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and scalable infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your information network.
SonicWall NSA 6650 Firewall Firewall Support
SonicWall TZ500 Firewall Firewall Configure
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and design protection into your corporate operations.
Cybersecurity Group Juniper SA6500 SSL VPN
24/7 Testing Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Unified Single Number Reach Consultant Services
Jabber and Exchange Help and Support
Progent's Jabber consultants can provide online or on-premises expertise to assist businesses of any size to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced support for the products, technologies and services that go into building an end-to-end Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
ProSight Managed Services Services
Network Management outsourcing consultants Technical Support Services
Progent's ProSight family of managed IT services are designed to offer organizations who maintain small internal network administration and support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed IT management expenses, smart automation of common administrative tasks, continual adoption of the latest technology, smooth migration from older technology to modern solutions, close alignment of computer technology with strategic objectives, access to seasoned IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving network technology.
Top Linux Remote Services
Linux Online Outsourced IT Management Services
Progent provides national remote phone support and consulting services for companies that operate networks powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online IT help offers optimum return for your information technology budget by protecting client productivity and shortening the time charged for network repair services. Advanced remote access tools and skilled service specialists and engineers combine to enable Progent to solve most network problems without wasting time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISA premier security specialists to help with the most challenging system problems.
Online Technical Support Active Directory
Microsoft Expert Windows Active Directory Consultants
Microsoft Windows Active Directory requires significant practical experience to integrate optimally across a large corporation. Progent’s Microsoft Certified consultants are experienced in planning, deploying, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in production AD environments, and repair of failed installations of Active Directory and Active Directory-associated programs.
Technical Support Small Business 300 AP
Small Business Access Points Information Technology Consulting
Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, administer, and troubleshoot Cisco Small Business Wireless APs.
Mac Guru
Mac Online Technical Support Professionals
Progent offers national remote help and troubleshooting services for businesses that run Apple Mac environments or whose IT systems feature a mix of macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop assistance, upgrading to the most recent edition of OS X from legacy editions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to iCloud services. Remote network consulting provides maximum leverage for your IT budget by protecting client efficiency and limiting the time billed for network repair services. Sophisticated online access utilities and skilled service specialists and consultants allow Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can make available Cisco CCIE network engineers and CISSP premier security professionals to assist you with the toughest network issues.
NetApp MetroCluster Troubleshooting Technology Professional
NetApp MetroCluster and FlexPod Consulting
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises support for NetApp's entire family of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments quickly and affordably based on leading practices.
Consulting At Home Workforce Network Infrastructure
After Hours Offsite Employees Network Infrastructure Support Services
Progent can assist small and medium-size businesses to design, set up and troubleshoot the network infrastructure required for offsite workers.
Meraki 802.11ax AP Consultant Services
Meraki Wi-Fi 6 AP Migration Professional
Progent's Cisco Meraki Wi-Fi AP experts offer online and on-premises support services to assist businesses of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as switches, routers and firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
Small Business IT Consulting Firm Mid-sized Office
Mid-size Company Network Administration
Progent offers IT support for medium size companies with 100 to 250 system clients. The medium size company or office has traditionally been an underserved part of the market for IT support expertise. The cost structures and support access practices of major third-party support organizations make them excessively expensive for the ordinary small company or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information network whose complexity and capability are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the network support costs of a small-medium business while offering the mid-size organization with enterprise-level support from certified, world-class experts knowledgeable in a wide range of small business technologies. If your medium size organization or small business is searching for levels of network support needed for a medium size office without paying enterprise costs, call Progent.
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