Progent's Cisco-Certified network consultants can show you how to run Cisco's network management tools along with a variety of powerful third-party products to build a complete network management strategy to keep your environment operating smoothly, conserve limited resources, protect your data, revive rapidly from device failure or malicious attacks, and allow you to expand or reassign network resources sensibly and affordably as your business evolves.
Cisco Nexus series switches are intended to deliver the throughput, expandability, uptime, cloud readiness, density, security and ease of management required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and onsite support expertise to assist you to plan an efficient switch topology, set up pilot environments to confirm your switching solution, install and configure Nexus switches, create and implement appropriate policies, perform security vulnerability tests, set up proactive monitoring and alert systems, consolidate resources by means of virtualization, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful zero-downtime capabilities incorporated into Cisco's Nexus family of switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Progent can help businesses of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common mistakes small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
If your business runs a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a broad range of security topics including security management practices, security architecture and models, connection management systems and methodology, applications development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP define the core competencies and worldwide standards of knowledge that information security professionals are required to master. These certification offer executive management the assurance that those who have earned their CISM or ISSAP qualification have the background and theory to deliver effective security management and engineering help.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, deploy, enhance, manage and debug a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange solution is completed on time and on budget.
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.
Email Guard from Postini offers continually updated spam and virus filtering, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard spam filtering and anti-virus aggregation offering. Progent’s certified email protection professionals can show you how to develop an email safety plan that includes anti-spam and virus defense services and processes.
Progent's Juniper Networks-certified network engineer can help you to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated equipment to current releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help your business to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a combination of Juniper's OS platforms.
Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to assess or update your Internet services so your Internet connectivity solution matches your business requirements. Support services provided by Progent include evaluation of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a different carrier and/or service arrangement. Provisioning can include optimizing existing routers and deploying new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
Progent can help your business in all facets of your upgrade to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can deliver a variety of affordable online and onsite support services to assist you to configure, manage, and troubleshoot desktops and mobile devices based on Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients who lack adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Progent’s Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis platform built, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you are able to purchase only the capability you currently need, with the ability to add users and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains support engineers can help you install, customize and administer the latest release of Dynamics GP or migrate smoothly from an earlier edition.
Nagios and MRTG are powerful, license-free monitoring utilities that operate under Linux and can be deployed to analyze UNIX/Linux networks, MS Windows networks, or mixed-platform systems in which the Linux OS and MS Windows coexist. Nagios lets system managers to monitor system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's network integration engineers can show you how to use both these tools to streamline and repair your system.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized management of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that include local offices, data centers, and cloud resources.
Progent’s Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's CISM-certified security consultants can help you safeguard your Apple Mac environment through expert services such as performing security tests, clean up after virus and denial of service penetrations, configuring firewalls, implementing secure remote and mobile connectivity, deploying automated programs for protection against viruses, spam, and malware, and creating a company-wide security strategy adapted for the specific goals of your corporate information system.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced IT service programs, mid-size organizations can select a simple co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small company networks enterprise-class reliability, protection and performance.
Progent offers national remote phone support and consulting services for companies who operate Apple macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's engineers offer Mac clients a variety of services such as desktop assistance, upgrading to the current version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote network consulting provides optimum leverage for your IT dollar by extending client productivity and shortening the hours billed for computer analysis and repair. Advanced online access technology and experienced service specialists and consultants allow Progent to handle most network issues without wasting time and money by going to your location. In most of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security specialists to help you with the most challenging network issues.
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance consultant. The interview is intended to help evaluate your company's preparedness either to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information about your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup environment that minimizes your exposure to a ransomware attack and aligns with your company's needs.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for key applications by offering centralized, mixed-platform monitoring of physical and virtual resources deployed throughout on-premises systems and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to assist businesses of any size to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent can help you to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring products, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
CCNP Expert Certified Meraki Switch Topology Help and Support
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support, team, create an enterprise-wide security strategy, automate network administration, assist with creating applications, and build and test a DR/BC plan.
If your office network combines Linux-based products technology with MS Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high availability, superior performance, and strong security. Progent's Linux and Windows coexistence assistance offerings include network infrastructure integration and support, support for Windows services for UNIX, remote server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center support.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent has been delivering SharePoint consulting services since the first product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in specific tasks associated with your SharePoint 2013 migration.
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
Cisco's security and offsite access technology for small to mid-size businesses represent a full array of easy-to-administer protection products to let you safeguard your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your corporate objectives.
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, expandability, and flexibility that improve productivity of local, branch office, and mobile workers. Progent's network experts can deliver cost-effective remote engineering, technical support, and education services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Progent can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data.
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX 500 or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support networks that combine Mac with Windows computers with complete resource sharing, or networks which intentionally limit collaboration between Mac and Windows systems.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and administration of company email by providing continually updated spam and virus filtering, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, management and reporting tools as well as outgoing email filtering to help you repair your email system and specify and regulate corporate email policy.
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, manage and debug firewall environments built around ASA firewalls with Firepower Services.
Cisco Unified Communications Manager (Unified CM), originally branded CallManager, operates as the center of Cisco's communications and collaboration solution. Unified CM and Unified CM Express provide an advanced IP-PBX by integrating closely with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and onsite expertise to help organizations of all sizes to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add optimum business value. Progent can help with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you prove compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to configure effective pilot environments, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Progent’s certified Cisco IT security consultants offer high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is intended to help assess your organization's preparedness either to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup environment that minimizes your vulnerability to ransomware and meets your business requirements.
Microsoft Dynamics GP accounting offers analysis and reporting capabilities that let you monitor all operations, revenues and expenses, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that let you analyze your business more thoroughly, turning uncooked data into useful management information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer custom line-of-business software development and web commerce solutions that work seamlessly with Dynamics GP/Great Plains.
Progent's Test and Training Lab located at the QTS Data Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients who lack sufficient internal resources to configure proper pilot systems, the lab cuts capital outlay and engineering risk while keeping critical network initiatives on schedule.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that delivers the maximum level of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting services are based upon mature virtualization technologies that allow small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and more secure AD environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with government and industry security standards, higher utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime.