Additional Topics of Interest

Microsoft LCS Server Consult
Microsoft Live Communications Server Services

Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package offering advanced protection, transparent integration with other Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP security. Microsoft Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite support and mediation help for your Office Communications Server deployment and can help you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and implement a smooth migration that will add significant strategic value to your IT system

Maze ransomware protection and recovery Technology Professional
ProSight Endpoint Ransomware Monitoring Consultant

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire malware attack progression including blocking, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new threats.

CISSP Certified Expert Co-managed Help Desk Costs Support Services
Shared Help Desk Ticketing Economics Technology Consulting Services

Progent's Help Desk Call Center management and co-management service programs help businesses to cut costs and enhance productivity.

Support Desk Sharing Network Consultant
Co-managed Heldesk Professionals

Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

802.11ac Wi-Fi Network Computer Consulting
WiFi 6/6E System Design Consult

Progent can help you design, deploy, manage, and troubleshoot an efficient Wi-Fi network infrastructure, recommend appropriate products, and configure access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a thorough 802.11x network security plan that is well integrated with the security strategy for your entire corporate network.

Exchange 2013 Compliance Troubleshooting
Exchange 2013 Performance Tuning Technical Consultant

Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces important new features plus a revamped structure. These enhancements affect vital facets of IT like ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange 2013.

Information Technology Support Windows 8.1 Client Hyper-V
Technical Support Organization Windows 8.1 BitLocker

Microsoft Windows 8.1 is engineered to power devices from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, including its touchscreen support and iconic live tiles user interface, offer a broad range of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified experts can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive advantage from the operating system's many new and enhanced technologies.

Wi-Fi Management IT Services
Remote Support Services WiFi 6E migration

Progent's Wireless Consulting Services offer a convenient, economical way for businesses of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

SharePoint application development Consultant
Java Reporting

For help writing, enhancing, or repairing business aplications for Windows, any version of Linux, or the Web, Progent's expert team of program developers, database architects, and software project managers can ensure you get the job done on time and within budget. Progent's seasoned application developers offer cost-effective and efficient online help for jobs as small as creating Vidual Basic scripts for Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.

Cisco firewall IPS Specialists
After Hours Cisco firewall IPS Technical Consultant

Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX 500 or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

macOS Network Security Consultants
macOS Online Troubleshooting Specialist

Progent provides national remote phone support and consulting services for companies that operate macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X clients a variety of IT services such as desktop assistance, migration to the most recent version of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote technical support offers optimum return for your IT dollar by extending user productivity and limiting the time charged for network analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to handle most network problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be dealt with over the phone or via a combination of telephone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP certified security specialists to help you with the most challenging network issues.