By using virtual servers, businesses can run multiple virtual servers on one actual server. Virtual server technology enables companies to gain all the advantages of server segmentation, while avoiding the expense that goes with buying additional server hardware. Virtualization is the critical technology for private clouds, which offer major benefits such as reducing the costs of hardware, facilities, and management while improving data protection, system availability, and recoverability. Other useful server management technologies are server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management experts can help you in all areas of server virtualization and management to enable your business to cut costs and save time.
Progent's Linux support services provide small and mid-size businesses and software developers help with administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience provides you with an easy one-stop source to help you create and manage a protected and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent offers economical online support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar training for Office Access development and DBA services.
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone support and remote secure network access to troubleshoot and resolve technical problems quickly and economically. The scope of technical expertise available from Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to appropriate experts as needed. For critical problems, the Technical Response Center endeavors to answer your call for support within one hour.
Progent's data protection experts can assist you to create, deploy and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows you to build a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by human mistakes, system errors, ill-intentioned insiders, and external assaults like ransomware. To read more, go to ProSight DPS 360 Backup services.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, reconfigure and debug their networking appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are always current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance problems.
Progent is an Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to preserve your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, high-availability, mobile computing support, and built-in BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, develop a corporate-wide security strategy, automate IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's support services for software/firmware update management provide businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Progent can assist you with every phase of Microsoft Azure migration such as needs definition, readiness assessment, solution design, pilot testing, deployment, centralized management, performance tuning, license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist you to set up and debug firewall appliances and VPN connections so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.
Besides offering access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration support, and one-on-one or group online training classes customized to address your particular requirements. Progent's experts also can help you build and maintain a protected, reliable network foundation to run your ERP, MRP and accounting solutions.
Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides network health monitoring, enables safe self service, and delivers a common point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent’s team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry background, in the trenches of network service, performing a wide range of IT projects for an extensive array of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its support personnel. This guarantees that you get not just expert technical capability, but also a consultant with proven methods for applying computer knowledge to fix actual network problems rapidly.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent’s Technical Response Center offers national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support experts provide telephone support and remote direct network access to isolate and repair technical problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to appropriate experts as needed.
Progent can provide the expertise of certified engineers as well as seasoned database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified security consultants to help you to assess the potential advantages of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent offers the support of certified engineers as well as seasoned software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security consultants to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent offers economical remote consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert help for application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online training for Access application programming and database management.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of all sizes to configure, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Progent's pricing policy is to charge for remote service and on-premises help by the minute. As a result, you owe only for received support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup charge and requires no monthly commitment for services delivered during regular working hours. Many support organizations impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for quick repairs so you won't be forced to permit minor problems to stay unaddressed.
Progent can provide access to a veteran specialist with years of hands-on experience configuring, managing, and upgrading immersive telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network support team, your ISP, and your telepresence technology supplier to help your organization increase the strategic value of your video conferencing ecosystem.
Progent's Citrix consultants can assist your business to plan, implement, administer, and troubleshoot a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for distributing server-side and client-side applications, and Progent's datacenter support experts can assist your organization to administer and maintain an off-site datacenter that features high uptime, enhanced security, and fast recovery.
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of economical remote consulting services to assist you to manage your existing Microsoft Office Word environment or assist you to move to a current release of Office Word. Services available from Progent's Word experts include VBA programming, identifying and resolving compatibility issues between various releases of Word, interfacing Word with other Office applications such as Excel and Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security support, smart phone integration, and remote training customized for your special requirements.
Windows 8.1 is designed to run on computers ranging from smartphones and tablets to power-user desktops. A wealth of innovative features, such as its touchscreen support and iconic live tiles GUI, offer a wide selection of benefits for organizations who understand how to exploit them. Progent's Windows experts can assist bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive advantage from the operating system's many technical enhancements.
Progent's Microsoft-certified consultants can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consulting experts can help your organization to determine the value of Microsoft Exchange 2010 for your company and can assist you to plan and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick ROI by improving your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and integrating your key communications platforms.
Systems Management Server provides added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and configuring software products by making it easier to copy system images, manage mobile devices, and operate management tools. In addition to advising you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage handheld computers and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that includes policies, procedures and technologies to keep your IT network safe.