Additional Topics of Interest

Microsoft Data Protection Manager 2012 Setup and Support
Computer Consultants Microsoft Data Protection Manager 2012

Progent's Microsoft-certified consultants offer remote or onsite expertise to assist organizations of any size to plan, deploy, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn issues, or full project management services. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.

Support and Help Office SharePoint Server 2016
Windows SharePoint Services IT Consulting

Progent's Microsoft-certified experts can help you rationalize the economic justification for implementing Microsoft SharePoint Server 2007, consult with you on the most appropriate version of Microsoft SharePoint Server for your circumstances, provide configuration and deployment expertise, help you to set up MS SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint Server 2007, develop a company-wide security strategy that includes portal solutions, and provide troubleshooting and Help Desk support.

802.11ac Upgrade Technical Support Services
24-Hour Support and Setup Wireless Link

Progent’s Wireless Consulting Services provide a convenient, affordable way for companies of any size to configure, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

Office 365 integration with on-premises environments Engineer
Office 365 and iOS Technical Support Services

Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine local and cloud-based products and services.

Outsourcing IT Windows 8.1 Storage Spaces
Microsoft Windows 8.1 Evaluation Technology Consulting

Windows 8.1 is designed to run on computers from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, including touch screen support and iconic tile user interface, offer a broad range of benefits for companies who understand how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up to speed with Windows 8.1 and make sure you gain significant competitive value from the product's various new and enhanced technologies.

Business Continuity Network Security Evaluation
ISSAP Certified Computer Security

For small and midsize organizations, computer security and compliance can be excessively complex to stay ahead of yet too risky to overlook. The world's largest institutions have been hacked, and the top cloud services have on occasion been knocked out. It seems like there's no place to run. Progent has made it affordable for smaller businesses to implement critical IT security projects successfully by providing the advantage of billable time to the closest minute without any minimum charge for remote support. This means you have the help of a world-class information expert to provide precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.

Small Business IT Outsourcing Article
Small Business IT Outsourcing White Papers

Progent’s IT outsourcing packages offer budget-friendly network support for mid-size businesses. Whether it includes designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or building an on-line business solution, outsourcing your network technical services can smooth out expenses and eliminate risks, permitting IT service budgets to increase in a more linear and controlled fashion than is possible by amassing a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available network architecture for your critical Windows-powered applications including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.

CUCM IT Services
UCS server Remote Support Services

Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, acts as the foundation of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and onsite expertise to assist businesses of any size to build and administer Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver optimum business value. Progent can assist with any facet of CUCM configuration and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server.

Telecommuter Helpdesk Services Network Consultant
At Home Workers Helpdesk Services Troubleshooting

Progent can provide small and medium-size organizations supplemental or comprehensive Help Desk call center services for an offsite workforce.

24/7 ProSight Infrastructure Monitoring Onsite Technical Support
Automatic Network Diagrams Professional

ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, track, enhance and debug their networking appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating complex network management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or isolating performance issues.

Ubiquiti's UniFi XG AP WiFi access points Specialist
Professional Ubiquiti UniFi WiFi AP

Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple venues with thousands of APs can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can assist your organization to assess the benefits of UniFi products for your business and help you to design, install, manage, and maintain your UniFi solution.