Progent's ProSight family of managed services are designed to provide businesses who have small internal IT support staffs with affordable access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include fixed IT management expenses, smart automation of common management processes, ongoing adoption of the latest information technology, graceful transition from older systems to up-to-date solutions, close fit between information technology with strategic objectives, guidance from veteran network consultants, and freeing up management to concentrate on business issues instead of ever-changing computer technology.
Stealth penetration checking is an important part of any overall network security strategy. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's in-house IT staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event log monitoring are correctly configured and actively monitored. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, missing patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks typical of modern versions of ransomware.
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a revamped architecture. These enhancements affect key facets of IT like ease of administration, availability, security and compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, create a cost-effective test and rollout plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management for Microsoft Exchange 2013.
Progent is a pioneer in affordably providing world-class network help to small businesses. Progent's success in addressing the IT support requirements of the chronically underserviced small business market is the cumulative result of major technical and process innovations that have eliminated a great deal of the traditional costs out of administering network support, added unmatched professional expertise into the IT service mechanism, and significantly accelerated the solution cycle.
The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and in-depth familiarity with planning and integrating cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT support can assist you with designing, deploying, managing, and supporting Windows Server systems that increase the business value of your computer system. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
The cluster technology incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and administration of server clusters that offer improved levels of network dependability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster verification, revamped setup and installation, improved cluster management, redesigned cluster architecture for maximum uptime, better security and quorum structure, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help your company assess the advantages of failover clusters, plan and implement a deployment, educate your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a disaster recovery plan.
Progent can help your business to plan a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's management team consists of industry professionals with years of background delivering computer consulting, troubleshooting, and long-term IT planning to organizations ranging from startups to global enterprises. Great service calls for great personnel, and Progent has assembled a management team that can provide businesses with the top service value in the industry.
Progent can provide the expertise of BlackBerry-premier experts who can help small companies to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient remote service delivery model, offers small and mid-size businesses a cost-effective option for incorporating BlackBerry devices and software productively into their information network.
Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Small to middle size businesses can now get all the benefits of Operations Manager and also have fast access to Progent's Microsoft certified network support experts. With Progent's affordably priced IT support programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, protection and productivity.
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and can build or enhance .NET applications quickly and at low cost.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific business needs. Progent's Microsoft support experts provide expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting services for safe, company-wide resource sharing plus integration with Customer Relationship Management applications.
System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help you to configure your Fortinet security appliances to protect your IT assets at the network edge, within the data center core, at branches, and in the cloud.
Progent's certified database application consultants can provide businesses of any size remote DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include installation and integration, application design and coding, administration services, replication solutions, storage management, performance tuning, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of a new generation of high-end programs that can provide your company a critical competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to make sure your security defense systems and policies are properly configured and effective.
Progent's Microsoft-certified engineers can deliver affordable online and on-premises support to carry out your upgrade to Exchange Server 2010, generate thorough documentation of your upgraded email system, train your IT staff and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer ongoing administrative services and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent can assist businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to move from an earlier release of SCVMM or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you realize the highest possible business value.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, IP phones, and security cameras. Progent offers the skills of veteran wireless consultants who can assist your organization to determine the value of Ubiquiti's UniFi products for your environment and help you to design, deploy, manage, and maintain your UniFi ecosystem.
Progent's Solaris family support services provide small companies and software developers help with managing and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient one-stop source to show you how to build and manage a protected and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
For assistance writing, improving, or repairing business aplications for Microsoft Windows, Linux, or the Web, Progent's expert team of programmers, database architects, and project managers can ensure you get the job done on time and within your budget. Progent's experienced application programmers offer cost-effective and efficient remote consulting for jobs as small as writing VBA scripts for Excel or as large as rolling out line-of-business database applications built on Microsoft SQL Server or Oracle.
Progent's Wi-Fi site survey services make it easy to design, implement and debug a Wi-Fi LAN adapted to your facilities, providing your business a wireless solution that delivers the coverage, performance, density, QoS, data protection, and roaming capability your company requires. Wireless site survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
24/7 Meraki 802.11ac Access Point Support and Setup
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to design, configure, operate and troubleshoot a BDR system built on Barracuda Backup.
Progent provides customized remote instruction for an array of desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the benefits of conventional physical classroom instruction, such as instant communication between clients and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of many workers. Available to single students or classes of all sizes, Progent's live online instruction permits the trainer to run the class from a remote facility while the students can be dispersed throughout an office or across the the U.S. Virtual instruction supports proven learning tools such as broadcast white boards, electronic hand-raising, and shared applications. Sessions can be short and personalized to specific topics or longer in time and wider in scope.
CCDP Certified Help and Support Meraki 802.11ax AP Migration
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by detecting threats and filtering network traffic according to user class and locale. Progent can assist you to configure Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a wide array of products and technologies and can deliver that expertise remotely nationwide or in person in select cities across the United States and anywhere in California. Progent offers online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE network specialists for the toughest network problems, as well as the the assistance of CISM-qualified security engineers to assist with complex security planning and troubleshooting. Progent has delivered remote network support to companies in every state in the United States.
Progent's Juniper-certified network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued products to the latest releases. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network control software to help your business to streamline the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a combination of Juniper's OS platforms.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's Solaris platform consulting experts offer small companies and developers assistance with managing and maintaining Solaris environments that run with Microsoft-based technology. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single source to help you create and maintain a secure and reliable cross-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move efficiently from outdated appliances to modern models.
Progent's wireless IP phone configuration and troubleshooting consultants can provide online and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Progent's Cisco CCIE-certified networking consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent's certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Microsoft Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade package offering enhanced protection, transparent integration with popular Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Office Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite configuration support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add business value to your IT system
Progent's Wireless Consulting Services provide a convenient, affordable way for companies of any size to configure, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to design, deploy, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent offers companies of any size expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to create a detailed security strategy and choose the right products from multiple vendors to achieve your security goals while staying within your budget limits.
Progent offers comprehensive support for each step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site analysis, project planning, cost estimates of new software and equipment needed, recommended sourcing, pilot testing at customer location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and webinar training for client's support staff and users.
Progent's Microsoft-certified engineers offer advanced expertise in deploying, using and troubleshooting any edition of Project Server and can provide a wide variety of cost-effective remote support services based on proven best practices to assist organizations of any size to get all the advantages of this leading project management solution. Services offered by Progent include solution design, software configuration and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.
Cisco Nexus series switches are designed to deliver the performance, expandability, availability, cloud readiness, capacity, security and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to assist your business to create an optimal switch architecture, build test systems to confirm your network design, deploy Nexus switches, create and implement effective policies, run security and compliance assessments, configure proactive monitoring, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, maximize system performance, perform capacity planning, and set up the advanced zero-downtime capabilities available for Nexus products. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to current Nexus platforms.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to create a modern security ecosystem that spans your on-premises and cloud assets and protects any user anywhere with any endpoint device.
Progent's Wi-Fi site survey services make it easy to design, install and troubleshoot a Wi-Fi network customized for your environment, offering you a wireless solution that has the coverage, speed, density, QoS, security, and roaming capability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and onsite site survey services for validating, tuning, and debugging a functioning wireless LAN.
Progent's Microsoft Certified professionals can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-site Exchange Server 2007 installations or upgrades and can supply local technicians to assist large companies with installations of Exchange Server in the or any region covered by Progent's consultants.
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.
Progent's Microsoft Certified engineers can provide world-class support for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 installations or upgrades and can supply onsite technicians to help enterprises with deployments of Exchange Server 2007 in the or any area served by Progent's consultants.
Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant co-location sites are especially appealing to small organizations due to of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Trying to create an in-house data center with even a minimum level of fault tolerance is too costly for typical small businesses. Progent is ready to show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of consulting and maintenance services.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET applications quickly and affordably.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and cameras. Progent offers the expertise of seasoned Wi-Fi professionals who can help your organization to assess the benefits of Ubiquiti's UniFi products for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi solution.