Progent's Cisco-certified CCIE networking experts can assist organization to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy appliances to modern models.
Progent offers nationwide online phone support and troubleshooting services for businesses that run Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft Windows technology. Online technical support provides maximum return for your information technology dollar by protecting user efficiency and limiting the hours charged for network repair services. Sophisticated remote access tools and skilled service specialists and consultants allow Progent to handle most network issues without wasting time and money by going to your site. In the vast majority of situations your network issues can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE network experts and CISA premier security professionals to help you with the toughest network problems.
Progent's Wireless Consulting Services offer a fast, economical option for companies of any size to deploy, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent offers customized remote training for a range of client applications and environments including Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction provides the advantages of traditional in-person seminars, including immediate interaction between students and teachers, but avoids the expenses of travel and the hassle of attempting to accommodate the availability of many workers. Available to single students or classes of any size, Progent's virtual training allows the teacher to run the class from a remote office while the clients can be spread across an office or all over the the U.S. Virtual education deploys powerful teaching aids such as broadcast white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specialized topics or extended in duration and wider in scope.
Progent's IT outsourcing services for small companies include designing Server 2003, Microsoft .NET Server, and BackOffice environments, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, fixing chronic integration issues, and creating a comprehensive security strategy. Progent can help you maximize system availability and performance via non-stop technologies, redundant network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can assist with needs definition, resource inventory, bill of materials production, vendor qualification, procurement coordination, and complete documentation. Progent's IT outsourcing service also features education for office productivity packages such as Microsoft Office.
Cisco's Meraki line of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to assist your company to plan and implement a productive network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to ensure compliance, develop and validate a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
Microsoft SQL Server 2014 incorporates significant improvements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services including planning, deployment, management, troubleshooting, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Configuration Manager automates software provisioning and updating, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and offers a common point of control for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Altaro VM Backup provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular recovery capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and offers a broad array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Progent's Cisco certified wireless networking experts can provide economical remote and onsite help for both legacy and modern Wave 2 Aironet wireless access points and Progent can help you to design and maintain Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet APs.
Progent's Data Center professionals can help you find high availability data centers that meet the particular requirements of your business. High availability co-location sites are particularly attractive to small businesses due to of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a minimum degree of fault tolerance is too costly for the majority of small organizations. Progent is ready to help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.
Progent's Microsoft-Certified SQL consultants can provide a range of support services to assist small companies to design, implement, administer, and repair SQL 2008 solutions in order to gain the optimum strategic advantage from this advanced database management platform. Also, Progent offers expertise for network architecture, enterprise-wide protection, and custom software development to increase the business benefit of your SQL Server 2008 investment.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a consistent process for restoring services quickly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and maintain a DR solution based on VMware Site Recovery Manager.
Progent's National Support Center offers national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and online direct computer connection to troubleshoot and repair technical problems quickly and affordably. The scope of technical experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as required.
Meraki 802.11ac Access Point Upgrade Configuration
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite consulting, application development, and technical support services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive information management system.
Les Kent has a 35-year track record of effective network integration, executive administration, sales, and operations. He has shown a talent for creating sophisticated information technology solutions in his roles as as a network designer, programmer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and major enterprises.
Progent's Juniper-authorized NetScreen engineer can assist you to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact productivity.
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software products by making it simpler to copy system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage PDAs and intelligent portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates policies, procedures and technologies to keep your IT computer system safe.
Progent can assist you in any and all facets of your migration to Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; configuring HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Solaris platform consulting experts provide small and mid-size businesses and software developers support for managing and maintaining Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft consultants can provide affordable remote technical support and programming services to help your business to design, implement, manage, and maintain Microsoft SharePoint 2010 environments that can feature web pages able to function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar office productivity applications like Office Excel, Word, PowerPoint, and Project. Progent can assist you to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce programs that work transparently with Microsoft Dynamics GP.
Progent has extensive experience delivering a broad range of online network consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the industry's pioneers in delivering advanced remote IT consulting and has delivered IT solutions to organizations in every state. Remote support eliminates travel costs and solves problems faster than on-premises service calls.
Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, security and compliance, availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and SCOM.
Network monitoring ordinarily involves observing a system's resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux or UNIX and can be deployed to monitor multi-OS environments where UNIX and Windows operate together. Progent's system integration consultants can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's Linux support professionals provide small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to current firewall solutions. Progent can also help you create and implement a complete security strategy that can incorporate firewall/VPN appliances and software, outsourced security and network defense services, system monitoring software, and documented policies and processes. Progent has the expertise to be your single source for on-going network help, maintenance, education, and security expertise.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on time and within budget.
Progent's business climate will allow you to become a better consulting professional by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this commitment by attracting the best consulting experts for you to work with, providing an advanced network and communications infrastructure, using specialized application utilities to enable the highest level of support, and by streamlining our business models for attracting and retaining clients.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better solutions for your IT network.
Microsoft Windows Server 2008 is an important step forward in making IT systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer a better environment for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Windows Server 2008 by providing consulting, troubleshooting, training, staffing, network monitoring, and security expertise.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact key IT areas like manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.
Progent's Cisco-certified SIP integration experts can assist your business to plan, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective online or onsite support to help companies to migrate efficiently to a productive communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync for access to a SIP PSTN trunk.