Progent offers fast and affordable remote access to a certified Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial platform and business management tool based, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting software in the Dynamics GP family, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to install and configure, and with its segmented approach you are able to license only the functions you currently require, with the option to add clients and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains Software consulting experts can show you how to install, customize and manage Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the health of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they can impact your business.
Progent's Microsoft authorized experts provide several service programs to help mid-size and large organizations create an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses sift through the numerous top level Help Desk application programs on the market and determine what products might be excessively costly, miss key features, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk staff for special projects or to fill in for absent or indisposed workers.
Progent's Microsoft engineers offer affordable remote support and programming services to help you to design, implement, manage, and troubleshoot SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular desktop programs like Office Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange 2007 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business needs.
Progent offers affordable remote assistance to help you to plan, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your IT network.
Progent offers the temporary services of a veteran Chief Information Officer who can offer a broad perspective to help you pick and support IT technology to match your current situation and that can serve as a solid basis for your growth. Progent's part-time CIO consulting services provide economic advantages to companies trying to maximize the impact of their network expenditures but who are without the budget or unwilling to add one more executive-level position to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide range and business applications, Progent is in an ideal position to provide unbiased advice as well as expert technical support for developing IT solutions that match the special requirements of your business.
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates pass a comprehensive test administered by the ISACA international professional group. Progent offers the services of a CISA-Premier network security audit professional trained to help businesses in the fields of information systems audit process, information technology governance, systems and infrastructure lifecycle, IT service delivery, protection of data assets, and disaster recovery planning.
For corporations with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco system consultants can provide a range of IT support services including project planning, SOX compliance, site relocations, enterprise security, system architecture, on-site or remote branch office support, and troubleshooting for data center hosting facilities. A Progent network architect can help you design a multi-site network that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and support major rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent's Microsoft-certified Intune consultants can help your company to understand the business value of adopting Intune for managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to configure policies, set up pilot environments to confirm the benefits of Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune solution.
Progent’s staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, at the front lines of network service, performing a wide variety of IT tasks for a large array of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This guarantees that you get not just world-class technical capability, but also a support engineer with field-tested approaches for using technical knowledge to resolve actual network problems efficiently.
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic case for utilizing Intune for administering your web-facing mobile computers including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can assist your company to define security policies, set up test environments to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune solution.
Office 365 is Microsoft's expanding suite of productivity applications and cloud services available on a subscription basis. Office 365 programs and cloud-based services are offered in an array of product bundles targeted at customers ranging from students and home offices to global enterprises. Progent offers quick and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid solutions that seamlessly combine local and cloud resources.
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security strategy, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.
Progent's ProSight family of managed services are intended to offer businesses who have small internal IT support staffs with low-cost access to world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance costs, smart automation of common administrative tasks, ongoing adoption of new technology, smooth transition from older systems to up-to-date solutions, close fit between information technology with strategic objectives, access to seasoned network consultants, and freeing up management to concentrate on business instead of ever-changing information technology.
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient one-stop source to help you create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed Internet gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, permits custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft consultants can help you to plan and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Information Technology Consulting Meraki 802.11ax Access Point
Progent’s Technical Response Center provides low-cost nationwide after-hours online support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 telephone help and remote direct network access to troubleshoot and resolve technical problems rapidly and economically.
System Center 2016 delivers major enhancements for managing hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.
If you are a network engineer with technical support expertise, joining Progent and assisting Progent's clients will expand your skills through collaboration with Progent's team of mutually supportive, high-output consultants. Progent's concentration on offering network consulting and computer help to small companies will offer you the chance to consult closely with decision makers and add tangibly to the growth of dynamic organizations. Also, Our virtual office network offers state-of-the-art technology for off-site support and wireless access to help you to come up with fast solutions when you troubleshoot business-critical issues.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent offers several basic types of Helpdesk support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts gives your customers convenient access to a dependable technical resource with years of experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Help Desk a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not merely report problems.
E-Mail Guard is Progent's economical antispam and anti-virus managed service that offers small companies world-class defense against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-based antispam and antivirus services that defuse email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, irrespective of server vendor, hardware technology, or geographic location.
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent’s security professionals can perform extensive penetration tests without the awareness of your organization's in-house network support staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are correctly set up and consistently observed.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete threat progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
If your business has a Solaris network or a multi-OS network, Progent's CISM and ISSAP-certified security specialists can assist your entire enterprise in a wide array of security topics including security management procedures, security design and models, access control systems and methodology, software development security, business processes security, hardware security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and CISSP define the fundamental skills and worldwide standards of knowledge that information security professionals are expected to master. These accreditations provide IT management the assurance that consultants who have earned their CISM or ISSAP certification have demonstrated the background and knowledge to offer world-class security support and consulting services.
Cisco has developed a full product line of routers including appliances built to provide the protection, performance, and availability demanded by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Progent's Microsoft-certified engineers offer computer support and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting expertise for Microsoft Exchange 2003 Server include system design, installation, documentation, onsite and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
Progent's Intune consultants can help your company to understand the strategic value of adopting Microsoft Intune for administering your portable devices including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist you to define policies, plan and deploy pilot systems to evaluate the benefits of Intune for your network, deploy Intune across your IT ecosystem, combine Intune with SCCM for unified change management, and maintain your Intune deployment.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet FortiGate security appliances to protect all your IT assets at the network perimeter, within the data center, at branches, and in the cloud.
Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email components to reduce capital costs and management hassle. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a network topology that fits your business needs and budget, carry out a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex problems.
CCIE Expert Certified Meraki MR66 Access Point On-site Technical Support
The CISA credential is an important qualification that indicates expertise in network security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass an extensive test given by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional trained to help businesses in the areas of IS audit process, IT governance, systems and architecture lifecycle, information technology service delivery, safeguarding of information assets, and business continuity preparedness.
Progent applies no startup charge and requires no monthly commitment for services delivered during normal working hours. Progent's small granularity avoids large invoices for fast solutions so you won't be tempted to allow minor problems to fester.
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises assessment and migration services for Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and ongoing Call Center support services.
Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and PSTN telephony. Lync 2010 can extend the functionality of Exchange, SharePoint and Office or Office 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support to assist you to manage and repair your existing Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
Progent's UNIX family support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient single consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Progent's short-term IT staffing services allow organizations to respond to the need for IT support personnel without dealing with the expense and hassle associated with vetting and hiring reliable technical workers and without adding to your permanent workforce.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters that are up to 185 miles apart from each other. Progent's team of seasoned network consultants can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show adherence with industry standards and regulatory requirements.
Progent is among the most qualified network support firms for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Exchange 2000 for common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent can provide remote and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting from debugging or enhancing reports to planning and deploying a comprehensive BI solution. Progent's management reporting experts can help your company to maintain your current reporting system, help you to upgrade reports and databases from a legacy reporting platform to a modern solution, and provide as-needed remote mentoring tailored to your individual requirements. Progent’s management reporting and analytics consultants offer experience in all popular BI reporting and visualization platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage environments efficiently based on best practices.
Progent offers remote and on premises consulting to assist you with any facet of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and implementing an advanced business intelligence solution. Progent's BI consultants can assist you to support your existing BI system, assist you to upgrade reports from a legacy reporting platform to a modern solution, and provide as-needed remote training tailored to your specific needs. Progent’s management reporting professionals offer expertise in the leading business analytics reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry background, at the forefront of IT service, executing a wide range of technical tasks for a large mix of clients. Each Progent consultant shares a proven set of personal best practices that are combined into shared leading practices training that Progent instills in its consulting staff. This ensures that you get not just world-class technical capability, but also a support engineer with field-tested methods for using technical knowledge to fix actual IT problems quickly.
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the business value of your information network; integrate XenDesktop technology with your servers, end-user devices, and printers; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to follow best practices to maintain your XenDesktop solution effectively.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require critical updates, or resolving performance bottlenecks.
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and repairing SCOM environments and can provide organizations of any size expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent provides consulting for security evaluation products including LANguard from GFI for running a variety of programmed system auditing scans to uncover possible security gaps. Progent has broad knowledge of security analysis tools and can show you how to understand testing reports and respond effectively. Progent can help you design protection into your business operations, configure scanning software, plan and deploy a secure system architecture, and recommend policies to maximize the security of your IT system. Progent's security engineers are able to show you how to configure a firewall, implement safe remote access to email and business applications, and integrate VPN. Progent's certified security experts can also test the security of web software and can conduct extensive information security audits of enterprise-wide security to determine your organization's compliance with important industry security standards including FISMA, PCI, and ISO 17799.
Progent can provide the expertise of RIM BlackBerry-certified engineers who can help small companies to design, manage, and repair BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This breadth of expertise, combined with Progent's proven online support model, offers small businesses a cost-effective option for integrating BlackBerry devices and software productively into their information system.
Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the highest degree of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Progent offers nationwide online technical support and consulting services for companies that run Apple Mac OS X environments or whose information systems include a mix of macOS and Mac OS X with Microsoft products. Progent's engineers can provide macOS and Mac OS X clients a range of IT services such as desktop support, migration to the most recent version of OS X from earlier versions of Mac, plus expertise with Apple macOS and OS X application software. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Remote IT help provides maximum return for your information technology budget by preserving client efficiency and limiting the hours billed for network repair services. Advanced online support technology and skilled technicians and engineers combine to enable Progent to handle most network problems without wasting time and expense by going to your site. In most of cases your network problems can be remediated over the phone or via a mix of phone support and remote access. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security specialists to help you with the most challenging network problems.
Cisco's security and remote connectivity solutions for small to mid-size companies represent a complete range of manageable protection hardware and software to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business goals.
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of any size can afford a level of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical service packages created to assist your company to detect and resolve a an array of IT network problems before they get big enough to disrupt productivity.
Progent provides clients the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers have the right to be sure that their computer support professionals have accredited testing as well as extensive real-world field experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor certifications like the CCIE brings priority for substantially better vendor help than is available to uncertified consultants, enabling Progent to offer clients a higher class of computer service. In other cases, major certifications such as CISM or CISSP for network security can aid corporate customers to show compliance with regulatory demands by engaging the assistance of recognized industry professionals.
Progent's Microsoft engineers offer advanced expertise in deploying, operating and debugging any edition of Project Server and can deliver a broad range of cost-effective remote consulting services based on industry best practices to help businesses of any size to get all the benefits of this leading project management solution. Services offered by Progent include system planning, installation and upgrades, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Progent's Cisco-certified Wi-Fi technology experts can help you to configure, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent offers clients access to consultants who have been awarded some of the computer industry's most prized credentials. Progent thinks that customers deserve to know that their computer support providers have accredited training as well as extensive real-world experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts brings priority for significantly superior vendor help than is available to non-certified consultants, allowing Progent to deliver customers a higher class of IT service. In addition, recognized credentials such as CISM or CISSP for network security can aid enterprise clients to show compliance with regulatory requirements by engaging the assistance of recognized industry professionals.
Progent's consultants can help you with any stage of Azure cloud migration including needs definition, prerequisites evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help you to configure and troubleshoot firewall appliances and VPN connections so that your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based resources.
Meraki Wi-Fi 6 Access Point Upgrade Support Services
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent can concentrate on delivering high-value services where Progent has little competition. Mid-size companies who utilize trusted freelance service providers or who employ in-house support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.
Progent’s IT outsourcing packages provide economical network consulting for mid-size businesses. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can smooth out expenses and minimize risks, allowing network service expenses to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system architecture for your vital Windows-powered applications including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
If you need help writing, enhancing, or repairing applications for Microsoft Windows, Linux, or for the Web, Progent’s team of programmers, database architects, and software project managers can ensure you get the project completed on time and within budget. Progent's experienced application developers offer cost-effective and efficient online help for jobs as small as writing VBA scripts for Excel or as large as developing line-of-business database applications based on Microsoft SQL Server or MySQL.
The service background of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, deploying, administering and supporting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Progent can provide affordable online access to an Oracle-certified MySQL DBA or software developer and can assist businesses of any size to integrate and support MySQL within a reliable network infrastructure that provides high levels of speed, scalability, and protection. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Progent’s experienced Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security gaps.
Progent can provide quick access to the expertise of veteran wireless specialists who can help organizations to determine the benefits of Ubiquiti UniFi wireless APs for your company and assist you to plan, install, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, configure, and place UniFi Wi-Fi access points for your required signal coverage and throughput.
CCNP Certified Remote Consulting Meraki MR34 Access Point
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is intended to help assess your company's ability to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your business requirements.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prized credentials. Progent believes that clients have the right to be sure that their computer support consultants have accredited testing as well as extensive practical experience so that Progent's clients can use Progent's service with trust. Often, vendor certifications like the CCIE confers privileges for significantly superior vendor assistance than is available to non-certified consultants, allowing Progent to offer clients a better level of computer service. In addition, recognized certifications such as CISA or ISSAP for IT security can help enterprise customers to show compliance with regulatory requirements by using the services of accredited industry professionals.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's ability to block ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that minimizes your vulnerability to ransomware and aligns with your company's needs.
Cisco Nexus switches are designed to deliver the throughput, expandability, resilience, virtualization support, capacity, data protection and ease of management required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting services to assist you to design an efficient switch topology, build test systems to confirm your switching solution, install and configure Nexus switches, define and implement appropriate policies, perform security and compliance assessments, configure proactive monitoring and alert systems, fully utilize resources through virtualization, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced zero-downtime features available for Nexus switches. Progent can also help your business to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced network support packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small company networks world-class availability, protection, and productivity.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer help with any of the network security services addressed within GIAC certification such as auditing infrastructure vulnerability, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent is structured to deliver in-depth online support for all major technologies common to small company information networks and allows you to outsource an array of vital, on-demand support services such as a part-time Chief Information Officer to provide advanced IT design and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management for major initiatives like site relocations orOS migrations, Cisco-certified experts for designing high-performance and reliable infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or troubleshoot business application programs.
Progent's Microsoft-authorized experts can show you how to evaluate the economic case for deploying SharePoint Portal Server 2007, consult with you on the most sensible version of SharePoint Server for your circumstances, provide setup and integration services, help you to set up Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint Portal Server 2007, develop a comprehensive security plan that includes portal technology, and provide troubleshooting and Help Desk support.
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent’s Microsoft-expert consultants can help your organization to update your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit PC desktop computing, design an efficient migration strategy that reduces business interruptions, and offer economical, professional online help to assist your company to install 64-bit desktop operating systems and applications on your current computers.
Microsoft Virtual Server, run on the Microsoft Windows Server platform and based on technology originally developed by Connectix, provides the power needed to accomplish server consolidation, software migration, and server quarantine tasks through virtualization techniques in an enterprise-class computing environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance operational efficiency in application development and testing, migration from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server experts can assist your IT staff to evaluate and integrate Microsoft Virtual Server.
Progent offers cost-effective remote consulting to assist you to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your IT system.
Meraki Dashboard Information Technology Consulting
Hyper-V 2016 incorporates key features first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade strategy, train your IT management and technical support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.