Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send messages, examine the Exchange global address list, import addresses, synchronize calendars, and invite fellow workers to conferences via your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage education.
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer satisfaction and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company more complete support for your information network.
The service background of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, installing, managing and troubleshooting powerful information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Progent is looking for a range of on-staff workers including motivated Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCNP or CCIE credentials; and consultants for advanced system design with experience in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data preservation, and server virtualization. We are also hiring workstation support technicians, off-site service specialists, and CISSP or CISM certified security professionals. Progent is also looking for veteran managers and administrators able to operate effectively in Progent's high-growth, virtual office model. Progent contracts independent consultants with specialized knowledge and field experience in crucial IT areas outside Progent's main service concentration. Our Experts Group employs independent consultants who can provide advice and development support for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized expertise with non-Microsoft platforms such as Linux, Macintosh, or Solaris, or can provide world-class help in areas like telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Independent consultants premier by us cooperate with our in-house consultants to deliver end-to-end IT services for small business networks.
Progent can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management solution or help you to enhance your current SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Progent offers advanced online consulting to help businesses connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that combine physical IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration services such as Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over two decades of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent has a long background delivering a broad range of remote network support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in delivering expert remote network consulting and has provided network support to organizations in every state. Remote support eliminates travel costs and solves issues more quickly than onsite service calls.
Progent's Co-managed Help Desk service allows your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the background to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.
Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants offer economical online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior analysis technology from SentinelOne to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, identification, mitigation, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent's Helpdesk management and co-management services allow companies to cut costs, enhance productivity, and respond quickly to sudden changes in economic circumstances.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Technical Response Center (TRC) provides national extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone support and online direct network access to troubleshoot and resolve network problems rapidly and affordably. The breadth of technical experience available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to competent experts as needed. For urgent issues, the TRC endeavors to answer your request for support in less than one hour.
Microsoft Dynamics GP software includes analytics and reporting features that allow you to monitor all operations, sales and spending, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting services can enable you to create reports that let you analyze your business more thoroughly, turning raw data into useful business information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce solutions that work seamlessly with Dynamics GP.
ProSight Active Security Monitoring utilizes next generation behavior-based analysis tools from SentinelOne to defend endpoint devices and physical and virtual servers against recognized as well as zero-day ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's remote connectivity and wireless synchronization specialists can help your business to design and configure secure access solutions for remote desktops, laptops, and smartphones so they work seamlessly with your information network, allowing your business to improve the productivity of your off-site workers.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent is a leading innovator in cost-effectively delivering world-class network help to small businesses. Progent's success in handling the IT support needs of the historically underserved small company market is the combined result of major technical and process breakthroughs that have eliminated much of the traditional costs out of managing network service, added unprecedented professional expertise into the IT service system, and significantly accelerated the repair process.
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Progent can provide cost-effective online and on-premises support to help companies of any size to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements affect key IT areas like manageability, high availability (HA), compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange Server 2013, design an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management for Exchange Server 2013.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and within budget.
Progent's computer outsourcing services for small businesses feature designing Windows XP, Microsoft .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, fixing chronic IT issues, and producing a comprehensive security strategy. Progent can help you maximize system availability and throughput via non-stop configuration, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can assist with requirements definition, resource inventory, bill of materials production, sourcing selection, purchasing coordination, and full documentation. Progent's IT outsourcing help also features training for office productivity packages such as Office XP.
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine local and cloud-based resources.
Progent's Microsoft-expert engineers can help your organization to update your servers or desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit processing, design an affordable upgrade process that minimizes business disruptions, and deliver inexpensive, professional remote help to assist your company to install 64-bit operating systems and application software on your current hardware.
Progent's Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server offers a common spot for your workers or clients to access, manage, share and interact with useful information, files, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information they've developed in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint environment or upgrade to the latest version of SharePoint.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for the legal profession. Progent can provide online access to NetDocuments experts to help legal departments and law firms to plan, configure, administer, tune, or debug a document management system (DMS) environment powered by NetDocuments.
Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or application programmer and can assist businesses of any size to integrate and support MySQL within a robust network environment that provides high levels of speed, expandability, and security. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in an array of product bundles targeted at customers ranging from students and home offices to enterprises. Progent can provide fast and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to evaluate the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly integrate local and cloud resources.
Progent's Microsoft engineers can provide advanced expertise in implementing, using and debugging all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective online support services based on proven best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Services available from Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
If you are developing UNIX or Linux applications on a network that includes Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of high-value expertise while avoiding the continual hassle of maintaining your business network. By using automated server monitoring and by providing online and in-person support when your business needs it, Progent offers an economical solution for supporting an information network that features excellent dependability, security, and efficiency. Progent's developer assistance offerings include full-service it outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, network monitoring, and Help Desk Call Center services.
Progent's data protection experts can assist you to create, deploy and manage a backupup/restore plan built around MSP360 Backup technology to protect your IT assets hosted on any major public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by user miscues, system error, malicious insiders, and malware attacks such as ransomware.
Progent can help your business in all facets of your migration to Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
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Progent's Microsoft engineers offer cost-effective remote technical support and development services to help your business to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can include web pages that can function as portals, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other tools to promote and improve teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop programs like Office Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from previous releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft Dynamics GP 2015 R2 features a revamped architecture that improves cloud integration, works with the most popular handheld devices, permits single login with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and service organizations to simplify complex supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that can range from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, training, and DBA services.
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Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized control and world-class security for your email traffic. The powerful structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET applications rapidly and affordably.