Additional Topics of Interest

Emergency Developing Phase: Pilots Consultancy Firm
Deploying Phase: Implementation Computer Consultancy Group

When conducting consulting projects for enterprise customers, Progent follows a structured approach driven by specified milestones in order to meet budgetary, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design tuning, and professional implementation. All phases are documented to provide a detailed summary of technical services performed and to help in ongoing system maintenance.

Specialist Private Cloud Services
Private Cloud Integration Engineers

Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management services are built on proven virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.

Application Consulting Solomon
Urgent ERP Developer Firms

Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to match your specific business needs. Progentís Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for safe, company-wide information sharing as well as interfacing with Customer Relationship Management products.

Dynamics GP eConnect Consultancy
Microsoft Dynamics GP Applications Consulting

Progent's seasoned solution designers and software developers can help your company to build enhancements to Microsoft Dynamics GP/Great Plains that address the special needs of your organization without losing the benefits of seamless Windows integration and connectivity. Progent can also offer help with a selection of development tools that can be used to create integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

Consult Hybrid cloud integration
Google Cloud hybrid integration Contract Programming

Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud migration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering advanced consulting services online, and Progent can help you complete your cloud migration projects quickly and affordably.

NLB Testing Professionals
NLB Test Lab Engineers

Progent's Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient migration procedures, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.

Setup Service Microsoft Desktop Apps Instruction
Live Online Windows 10 Class

Progent's webinars offer small companies the affordability, simplicity, and flexibility of web-based learning plus the effective pedagogic methods of experienced teachers who use advanced technology to reproduce live, participatory classes. Progent offers remote training for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Project: MS Dynamics business accounting and analytics software including Microsoft Dynamics GP; plus additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

Exchange 2000 Upgrade Consultant
Exchange Server 2000 Upgrade Help and Support

Progent is among the most expert information technology support companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 under typical situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.

ASA and PIX Firewalls Specialists
Cisco AnyConnect Technical Support

Progent's Cisco-certified CCIE network engineers can help your company to maintain your existing PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services

Support and Integration CallManager
Support and Setup Unified Mobility Manager

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, is the core of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable online and onsite support to assist businesses of any size to create and maintain Unified CM environments by providing Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent can help with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

MRTG for Linux Professionals
Nagios Online Troubleshooting

Nagios and MRTG are useful, license-free monitoring utilities that operate with the Linux OS and can be used to analyze UNIX networks, Windows systems, or mixed-platform situations in which the Linux OS and MS Windows run side by side. The Nagios monitor allows network support engineers to monitor network services such as SMTP, HTTP, SSH, and PING. MRTG permits you to track the traffic through SNMP network appliances including servers, routers, and switches. Progent's network monitoring consultants can help you use both these programs to tune and troubleshoot your network.

Non-stop Load Balancing Integration Support
Award Winning High-Availability Load Balancing Computer Consultant

Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.

Support Services Extended Call Desk
Co-managed Call Center Consultant Services

Progent's Microsoft and Cisco certified Consultants offer several service programs to help medium-size and large companies create an efficient and productive in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help companies sift through the numerous high-quality Help Desk software packages on the market and determine what products may be too expensive, lack key functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.

Microsoft Teams with Microsoft 365 Consultancy
Microsoft Teams data loss protection Consultant Services

Progent can help your business to design a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.