When conducting consulting projects for enterprise customers, Progent follows a structured approach driven by specified milestones in order to meet budgetary, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design tuning, and professional implementation. All phases are documented to provide a detailed summary of technical services performed and to help in ongoing system maintenance.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management services are built on proven virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to match your specific business needs. Progentís Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for safe, company-wide information sharing as well as interfacing with Customer Relationship Management products.
Progent's seasoned solution designers and software developers can help your company to build enhancements to Microsoft Dynamics GP/Great Plains that address the special needs of your organization without losing the benefits of seamless Windows integration and connectivity. Progent can also offer help with a selection of development tools that can be used to create integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that utilize on-premises IT assets along with cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud migration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering advanced consulting services online, and Progent can help you complete your cloud migration projects quickly and affordably.
Progent's Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient migration procedures, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.
Progent's webinars offer small companies the affordability, simplicity, and flexibility of web-based learning plus the effective pedagogic methods of experienced teachers who use advanced technology to reproduce live, participatory classes. Progent offers remote training for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Project: MS Dynamics business accounting and analytics software including Microsoft Dynamics GP; plus additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent is among the most expert information technology support companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 under typical situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Cisco-certified CCIE network engineers can help your company to maintain your existing PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, is the core of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with unified messaging applications such as Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable online and onsite support to assist businesses of any size to create and maintain Unified CM environments by providing Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent can help with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Nagios and MRTG are useful, license-free monitoring utilities that operate with the Linux OS and can be used to analyze UNIX networks, Windows systems, or mixed-platform situations in which the Linux OS and MS Windows run side by side. The Nagios monitor allows network support engineers to monitor network services such as SMTP, HTTP, SSH, and PING. MRTG permits you to track the traffic through SNMP network appliances including servers, routers, and switches. Progent's network monitoring consultants can help you use both these programs to tune and troubleshoot your network.
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Microsoft and Cisco certified Consultants offer several service programs to help medium-size and large companies create an efficient and productive in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help companies sift through the numerous high-quality Help Desk software packages on the market and determine what products may be too expensive, lack key functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.
Progent can help your business to design a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's management team includes seasoned veterans with years of experience delivering computer consulting services, troubleshooting, and long-term IT planning to organizations ranging in size from startups to global enterprises. Great service requires great people, and Progent is proud to have put together a management team that can provide customers with the best service value in the industry.
Progent can provide enterprise clients the services of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably based on best practices.
Progent can provide the expertise of certified engineers and experienced database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and security consultants to help you to assess the potential advantages of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Microsoft Premier professionals offer expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange rollouts or upgrades and can provide local technicians to help large companies with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and transmit email, search the Exchange global address list, copy addresses, sync up calendars, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage education.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with replication to deliver rapid, zero RPO disaster recovery (DR) between sites located as far as 300km away from one another. Progent's roster of veteran network consultants can help you to design, configure, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with tasks such as assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to verify compliance with industry standards and government mandates.
Progent is a leader in affordably providing world-class network support to small businesses. Progent's success in handling the network support requirements of the chronically underserviced small company sector is the cumulative result of major technical and operational breakthroughs that have removed a great deal of the conventional expenses out of administering IT service, added unmatched professional expertise into the IT service mechanism, and significantly streamlined the solution process.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent offers special security service bundles intended to deliver larger enterprises an impartial and thorough network security audit from a group of certified security engineers. All Progent's network security evaluation packages feature a suite of services including automated scans from inside and from outside your company security perimeter, expert analysis of scan results by certified security engineers, production of a paper documenting the findings, plus a live concise executive outbrief and an in-depth interactive review for in-house IT engineers.
Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2K Servers and can streamline network management, offer technical support and troubleshooting, and enhance security. Progent can also help you design, rationalize, and implement a plan to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up test installations to reduce the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for managing private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.
Progentís Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers provide phone help and remote direct computer connection to troubleshoot and repair network problems rapidly and economically. The breadth of technical expertise available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent's Microsoft certified engineers offers remote and on-premises support expertise to help you to administer, support, and repair computers based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
Mid-sized companies can enjoy all the advantages of System Center Operations Manager and have fast access to Progentís Microsoft and Cisco Premier Certified IT consulting professionals. Thanks to Progent's affordably priced network support packages, mid-size businesses can select a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to provide medium-size business information systems enterprise-class availability, security and productivity.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more leveraged use of servers, simplified operations, increased system availability, and easier manageability. Common uses for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and affordable quarantine of program development or evaluation systems from on-line systems.
Progent's certified professionals can help you analyze the potential benefits of Hyper-V-powered virtualization for your company, conduct pilot implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for optimal performance with virtual server solutions, assist you in moving to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to track and manage Hyper-V, offer world-class consulting help for enhancing the protection of your virtual machines, establish and validate disaster recovery processes that optimize system availability, and provide ongoing consulting and technical support including affordable online repair and turn-key Help Desk outsourcing.
Progent's experts offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For computer networks based solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your company's objectives.
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 consultants can show you how to plan, rationalize, pilot, install, configure and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Progent offers high availability load balancing consulting covering network load balancing, load balanced program, network infrastructure routing, and content delivery technology including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration Call Center support services.
Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment investments. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of the time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Progent's Linux consulting services offer small and mid-size businesses and developers support for administering and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise provides you with an easy single consulting firm to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Cisco has designed a full array of routers that includes appliances designed to provide the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Progent's Microsoft certified engineers can assist you to test Microsoft Windows 7 to confirm application compatibility and to determine its speed and reliability running with your applications. Progent's consultants can also show you how to assess the potential business benefits of moving to Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist your IT organization to plan and carry out a smooth migration to Microsoft Windows 7 from a previous version of Windows.
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and onsite support to help you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your company and customers.
Progent applies no service activation fee and asks no monthly commitment for support services delivered during normal business hours. Progent's one-minute granularity eliminates large invoices for quick repairs so you won't be tempted to allow simple problems to stay unaddressed.
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications consultants offer remote and on-premises support services to help your company to maintain and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create a corporate-wide security plan, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Meraki Wave 2 Wi-Fi Access Point Setup and Support
Progent offers the services of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.
Progent believes that a well designed and executed information system can be a crucial piece for enabling any firm's growth, and Progent follows this belief in our own system environment. We have created a non-stop virtual office network that enables Progent's staff engineers and certified contractors to deliver rapid and effective support, cooperate closely on sophisticated jobs, and experience career and private growth from being part of an exciting business culture of self motivation and independence.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with planning, installing, managing and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Remote 24x7 network monitoring, proactive alarms, and periodic reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that businesses of any size can afford a level of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services created to help you to detect and resolve a most IT network issues before they can hurt productivity.
Progent offers a variety of network service bundles for small businesses. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem handling capabilities of Operations Manager, a next-generation server and IT support product that tracks the reliability, throughput, and security of your information system and isolates potential troubles before they can bring down your network. With Progent's economically priced network service programs, small businesses can choose a simple co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
Progent offers comprehensive help for each phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management, site readiness preparation, project planning, cost estimates of all new software and hardware needed, recommended vendor sourcing, pilot verification at customer site or at Progent's testing lab, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous servers, and training for client's IT staff and users.
Progent's company culture will make you a better professional by enhancing your information technology skills and boosting the loyalty of your clients. Progent delivers this commitment by recruiting the top professional experts for you to operate with, providing an advanced system architecture, using specialized software utilities to deliver the highest level of service, and by streamlining proven business models for finding and keeping customers.
Progent's Citrix-accredited engineers can assist you to understand the business advantages of XenServer as well as other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can also assess your current XenServer environment and show you how to optimize consolidation, responsiveness, protection, uptime, and disaster recovery.
Progent's compensation model is built on revenue sharing, so just like being an independent consultant, your income is directly tied to your generated revenue. Some Progent support staff stress quality of life and choose to consult at an easy pace, utilizing our flexible calendar to follow individual pursuits such as hiking, car racing, snow boarding, surfing, vacations, or spending free time with relatives and acquaintances. Others use the chance to earn major bucks through hard effort and extended days. Progent fully encourages both ends of the spectrum plus any point in the middle.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Progent provides nationwide online technical support and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft Windows products. Remote network consulting provides optimum return for your IT budget by protecting client efficiency and shortening the hours charged for network repair services. Advanced online access technology and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your location. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM certified security specialists to assist you with the toughest network issues.
Progent can provide enterprise customers the services of a certified NetApp consultant for online or onsite expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably following best practices.
Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad selection of affordable online support services to help your organization to maintain your legacy Microsoft Word environment or help you to upgrade to a current release of Office Word. Support offered by Progent's experts include VBA software development, isolating and resolving compatibility issues between various releases of Word, integrating Word with other Office applications such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training sessions customized for your special requirements.
Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or migrating to iCloud. For computer networks based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is reliable, safe, fast and aligned with your company's objectives.
Progent's Wireless Consulting Services offer a fast, affordable way for companies of any size to deploy, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent offers support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to assist companies of any size to deploy, manage, and support networks that incorporate desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 migration plans based on proven methodologies.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of dependability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management services are built on proven virtualization techniques that allow small companies with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Progent's Cisco-Certified network consultants can help you to run Cisco's network management utilities alongside a variety of powerful third-party applications to build a complete network management strategy to keep your network running reliably, conserve limited resources, protect your data, recover quickly from hardware failure or deliberate attacks, and enable you to add or repurpose valuable resources intelligently and affordably as your company evolves.
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the new hybrid computing paradigm that combines both local and cloud-hosted resources. Progent's consultants offer cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent offers full-service project management support so you can plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting help, troubleshooting, and customized training.
Progent offers the support of an accredited consultant with expertise integrating products from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a telepresence environment that protects your current investment and optimizes the business value of your information network. Progent can also provide the services of network infrastructure consultants who can help businesses of any size to create and maintain a communications network that provides the speed, dependability, protection, and expandability required to support your video conferencing/telepresence environment.