If you have a small business network with 10 to 50 desktop users, Progent's network outsourcing services free your business from dependence on single freelance service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By providing IT consulting service when you require it, providing specialized expertise for critical technologies, offering unique services such as automated server monitoring, and charging only for services you receive, Progent gives you an economical way for maximizing the productivity of your small office network. Progent is the intelligent way for small businesses to build and maintain a reliable and secure IT network and to have fast access to the experienced consulting ordinarily available only to businesses who are able to support a sizeable internal IT organization.
Progent's Microsoft-certified SQL Server application developers and DBAs can provide remote consulting to help organizations of all sizes to create, administer, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any facet of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Progent can deliver a wide array of affordable remote and on-premises support services to assist your business to configure, manage, and troubleshoot workstations and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent offers the expertise of Microsoft-certified engineers as well as experienced software developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified security professionals to assist your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology by SentinelOne to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the entire threat progression including protection, identification, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent offers full-service project management support so you can design and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent's Sun Solaris platform support services provide small companies and developers support for administering and supporting Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience provides you with a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's IT outsourcing packages provide economical computer support for small businesses. Whether it involves designing system architecture, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting IT support budgets to grow in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust network foundation for your vital business software based on Windows.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design custom mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you design reports that allow you to track your business more thoroughly, turning raw data into valuable understanding of your company and customers.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist businesses of any size to design, deploy, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Progent can provide online and onsite expertise to assist you with any phase of BI reporting ranging from debugging or modernizing applications to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can assist your company to support your current reporting system, help you to upgrade reports from a discontinued reporting platform to a current one, and deliver as-needed remote training tailored to your specific needs. Progent's business reporting consultants offer experience in the leading business intelligence reporting and visualization tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to assist you to design, install, optimize and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Progent can help you to design, deploy and manage a backup solution based on MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by human miscues, system error, malicious insiders, and external assaults such as ransomware.
Progent can assist your business to understand the many subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.
Progent's support experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and workgroup functionality. Allowing productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer expert assistance to companies that depend on these technologies to keep their competitive advantage. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's fault tolerant network consultants offer reliability support, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, high-availability Internet architecture design, non-stop data center services, and other non-stop operations support to show your organization design a 24x7 environment for mission-critical applications. Progent has the experience to develop affordable, 24x7 networks by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a completely redundant Internet interface and efficient network load balancing.
Progent's Helpdesk outsourcing and co-sourcing service programs enable companies to cut costs, enhance productivity, and adjust rapidly to fast-changing business environments.
If your company network mixes Linux technology platforms with Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux and Windows integration support offerings feature IT infrastructure integration and service, support for Windows services for UNIX, online network monitoring and administration, online technical help and repair, in-person technical support, and Help Desk support.
Citrix has developed a comprehensive line of products that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to evaluate the strategic advantages of Citrix technology and help you plan, validate, implement, optimize, and support Citrix solutions.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates over a quarter century of experience assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from as-needed advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.
Emergency Meraki Outdoor Wi-Fi Access Point Support and Setup
Medium-size businesses can get all the benefits of Microsoft Operations Manager and have quick availability of Progent's Microsoft and Cisco Premier Certified network support experts. With Progent's affordably priced network support programs, medium-size businesses can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide medium-size company information systems world-class availability, security and performance.
Progent's Cisco-certified wireless technology experts can help organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall consultants can assist your business to deploy your Fortinet FortiGate firewalls to safeguard all your digital assets at the network edge, within the data center, at branches, and at the cloud edge.
Progent's Microsoft-premier engineers can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit PC desktop processing, design an affordable upgrade strategy that reduces operational disruptions, and deliver economical, expert remote help to aid your organization to configure 64-bit desktop operating systems and application software on your existing computers.
Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi network customized for your environment, offering you a WLAN that has the reception, performance, capacity, QoS, data protection, and roaming capability your business needs. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises survey services for validating, optimizing, and troubleshooting a functioning wireless network.
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud resources.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious credentials. Progent believes that customers deserve to be sure that their IT service consultants have formal testing as well as broad real-world field experience so that Progent's clients can use Progent's support with confidence. Often, vendor certifications such as the CCIE brings privileges for significantly better vendor support than is available to uncertified consultants, allowing Progent to deliver customers a better level of computer support. In other cases, recognized certifications such as CISM or CISSP for network security can aid enterprise customers to show compliance with regulatory demands by using the services of accredited industry professionals.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management team, create an enterprise-wide security strategy, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier network support experts. With Progent's economically priced IT service programs, small businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company networks world-class availability, protection, and productivity.
Progent's Citrix experts can help your business to design, deploy, administer, and troubleshoot a virtual Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to manage and maintain a remote datacenter that features high availability, advanced protection, and rapid disaster recovery.
Progent offers rapid remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment using advanced remote support utilities to provide quick and economical analysis and repair of urgent network problems.
Progent's data protection experts can help you to design, deploy and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 offers file or image backup/restore for VMs and physical machines, supports all leading public clouds, and permits you to build a data protection solution with a low Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss resulting from user miscues, system glitches, ill-intentioned insiders, and malware attacks such as ransomware.
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you license only the functionality you need, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting services that permit you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to business information, the ability to integrate data from virtually any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create specialized programs. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP business accounting software into a high-value business management solution.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Progent provides the services of Microsoft and Cisco-Certified IT support professionals to offer clients economical ways to help companies maximize the value of Microsoft and Cisco technology. For environments that range from remote offices to large corporations, Progent's expert engineers can show you how to improve your network's e-mail infrastructure, security, availability, throughput, and IT administration.
Progent imposes no minimum charge and asks no retainer for services delivered during normal business hours. Progent's small granularity avoids large bills for fast fixes so you won't be forced to allow less critical problems to fester.
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Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older change management platform or help you to enhance your existing SCCM 2012 environment to support your changing business needs. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
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Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent can help your company to design and implement an efficient transition from a UNIX-powered IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to preserve your data and reduce productivity disruption by designing an efficient transition plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing environment, migration planning and testing, MS Exchange migration support, information and application software transition, and server and storage system transition and consolidation.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning raw data into useful understanding of your business.
Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints printers and scanners, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices like sensors and health monitors.