Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, create pilot systems and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT staff how to run new administration utilities, and deliver continuing consulting and technical support via low-cost options including Help Desk support and online technical assistance.
Progent's Linux consulting experts offer small and mid-size businesses and developers help with managing and supporting Linux systems that run with Microsoft-powered networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise provides you with a convenient one-stop source to help you build and manage a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Solaris family support experts offer small and mid-size businesses and developers assistance with administering and maintaining Solaris environments that run with Microsoft-powered networks. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of expertise offers you a convenient single consulting firm to help you create and manage a protected and robust cross-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft supports transparent hybrid environments that integrate Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and on budget.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data.
Progent's Microsoft consultants offer in-depth support in implementing, operating and troubleshooting all versions of Microsoft Project Server and can provide a wide range of cost-effective online consulting services based on proven best practices to assist businesses of any size to get all the advantages of this powerful platform. Support services available from Progent include solution planning, software configuration and migration, setting up secure collaboration among local and offsite users, network optimization, and specialized webinar training.
Progent offers the expertise of BlackBerry-premier professionals who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry expert and minimizing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, combined with Progent's proven online support model, provides small companies a cost-effective option for integrating BlackBerry technology productively into their information network.
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's Microsoft-certified consultants can help your organization to maintain System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and increase worker output by ensuring that critical applications are always up to date, managing product licenses, and reporting usage patterns to help you make smart purchasing choices. Once your organization is set to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.
Progent's certified Windows Server 2000 consultants offer network support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and troubleshooting services include network planning, deployment, project management, local and remote support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
Progent's Cisco-certified Wi-Fi technology experts can help you to configure, manage, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent applies no initialization fee and requires no retainer for support services provided during normal working hours. Progent's small granularity eliminates large bills for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
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Mid-sized businesses can derive all the benefits of Microsoft System Center Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's affordably priced IT service programs, mid-size businesses can choose a basic co-sourcing service program built around Operations Manager with server monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and online service. For companies with line-of-business applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size company networks world-class availability, security and productivity.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so all looming problems can be resolved before they can impact your business.
Progent can assist you to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Progent's Cisco CCIE wireless network experts offer online or onsite integration and troubleshooting services to help your organization to design, configure, update, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office layout, building structure, and anticipated workloads.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security environment that extends across your on-premises and cloud assets and protects any user at any location with any device.
Progent's IT outsourcing services for small businesses include designing Windows XP, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, fixing chronic IT problems, and creating a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput via non-stop technologies, resilient network topology, and proactive network monitoring. Progent also offers project management assistance for major upgrades and can help with needs assessment, product inventory, bill of materials production, sourcing qualification, procurement logistics, and complete documentation. Progent's IT outsourcing service also includes training for office productivity packages such as Office XP.
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Progent's Cisco-certified SIP infrastructure consultants can help you to design, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective online or onsite support to assist businesses to move smoothly to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Application Publishing with ISA Server 2006 provides more control over intranet resources while supporting increased productivity by making these resources accessible to legitimate remote or mobile users. ISA Server 2006 can guard business applications, services, and information throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server experts can help you design, deploy, set up, and maintain ISA Server on your network so that your company benefits from a smart and affordable balance of protection, productivity, and performance.
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of skill that IT security professionals are required to learn. CISM provides executive management the confidence that those who have qualified for their CISM certification possess the experience and capability to provide effective security administration and consulting services.
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, availability, mobile computing integration, and built-in BI. New features include PolyBase for processing relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist organizations of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's certified information technology experts offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Progent is one of the most qualified network support firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange Server 2000 under typical scenarios including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server offers a common location for your employees or customers to access, organize, distribute and manipulate useful data, documents, and software and to communicate with one another. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they've created in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to maintain your current SharePoint environment or upgrade to the current release of SharePoint.
Progent's Cisco certified networking consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
NetDocuments (NetDocs) is a cloud-based document management system designed for the legal profession. Progent offers online guidance from NetDocuments consultants who can assist legal departments and law firms to plan, deploy, manage, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, implement, enhance, manage and debug a Wi-Fi network optimized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
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Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft Certified IT consulting experts. With Progent's affordably priced network support programs, small businesses can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small company networks enterprise-class reliability, security, and productivity.
Progent's wireless site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that delivers the coverage, performance, density, Quality of Service, data protection, and hand-off ability your company requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a wireless LAN and onsite site survey services for validating, optimizing, and debugging an operational Wi-Fi network.
For small and midsize organizations, computer security and information assurance and compliance is excessively complex to master yet too dangerous to overlook. The world's biggest enterprises have been hacked, and the top cloud services have occasionally been taken down. It seems like there's no place to hide. Progent has made it economical for small and midsize companies to carry out vital IT security tasks effectively by providing the advantage of billed time to the nearest minute without any minimum billing for online support. You have the help of a world-class computer expert to provide precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid solutions that transparently integrate on-premises and cloud-based resources.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent's team of veteran network experts can help your business to plan, configure, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a configuration replication network, and testing your MetroCluster disaster recovery solution to prove adherence with information assurance standards and government mandates.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent can show you how to design, configure, manage, and troubleshoot a viable Wi-Fi network infrastructure, recommend appropriate technology, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough wireless system security strategy that is well aligned with the security plan for your overall corporate network.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in an environment that delivers the maximum level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are based on proven virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and IT management while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent's Data Center professionals can help you find fault-tolerant data centers that match the specific requirements of your business. High availability colocation sites are especially attractive to small organizations due to of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too expensive for typical small businesses. Progent can show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of engineering and maintenance services.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Progent's Network Help Desk Call Center Outsourcing Support Services for desktop support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with professional phone support and effective escalation options but who have to work within a limited IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
Progent's Microsoft certified experts provide small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important software quickly and automatically to specified users, lower product expense and stay compliant by determining usage profiles, enhance Windows protection by improving your knowledge of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by fully utilizing the administrative functions built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.
Progent's Microsoft-certified consultants offer online or in-person support to assist companies of all sizes to design, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older versions of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly stubborn issues, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your particular company needs. Progent's Microsoft support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce consulting services for safe, company-wide resource sharing as well as integration with CRM programs.
Progent's Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a common location for your workers or clients to access, manage, share and interact with useful information, documents, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they've created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to support your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.