Progent's Wi-Fi site survey and predictive modeling assist you to design, install and debug a Wi-Fi network customized for your facilities, providing you a WLAN that has the coverage, performance, density, QoS, security, and hand-off capability your company needs. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Microsoft Solutions Framework Project Methodology Information Technology Support MSF Networking Consultants
When conducting consulting tasks for corporate clients, Progent follows a structured approach based on defined milestones so as to achieve budgetary, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All facets are recorded to make available a detailed summary of technical services delivered and to help in ongoing network maintenance.
Progent's Microsoft certified experts offer small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications rapidly and automatically to specified workers, reduce product expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of weak points and by installing critical updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently utilizing the management capabilities built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch administration, and asset monitoring management including program and appliance inventory.
Progent's virtual classroom webinars provide small companies the cost savings, simplicity, and flexibility of online seminars plus the proven pedagogic techniques of expert instructors who use advanced technology to emulate real-time, interactive classes. Progent offers remote training for popular desktop applications including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and management products such as MS Dynamics GP (Great Plains); as well as additional popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt more current firewall technology from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
If your office computer system combines Solaris technology with Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your operating systems to coexist for easy management, seamless information exchange, high reliability, enhanced performance, and tight security. Progent's Solaris and Windows coexistence assistance services feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent's Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of advanced business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Progent can help small and medium-size businesses to configure unified endpoint management and monitoring systems for maintaining endpoint devices operated by offsite workers.
Progent's seasoned team of network consultants and subject matter specialists have years of experience providing online and on-premises support for businesses of all sizes who need to incorporate Android phones and tablets into their information networks so that users can work together from virtually anywhere. Progent has the range of know-how to resolve network problems that span multiple vendors and that entail a combination of legacy and current information technology. Progent provides budget-friendly online technical support to assist you with any facet of designing, deploying, managing and maintaining your BYOD environment. Progent can deliver as-needed support to assist you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones and tablets efficiently.
Progent can assist you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security and compliance, and increase worker output by making sure that critical applications are always up to date, tracking licensing, and monitoring usage patterns to help you make smart buying choices. Once you are set to upgrade your SCCM 2007 configuration management solution, Progent can help you to plan and carry out an efficient migration to SCCM 2012.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of online services to assist you to design, develop, test, install, manage, and debug applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent can provide as-needed support to organizations who need a quick fix to a specific problem associated with Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business applications built on Excel. Progent's affordable online training for Office Excel can be customized to meet the special requirements of individuals or groups.
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to implement your upgrade to Exchange Server 2010, generate comprehensive documentation of your new email environment, train your network support team and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing management consulting and engineering help. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent's Microsoft-certified engineers can help your organization to update your application servers and/or workstations from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit processing, plan an affordable migration strategy that reduces operational disruptions, and deliver economical, expert online support to aid you to configure 64-bit operating systems and application programs on your current hardware.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to help you to plan, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service companies to simplify supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of availability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Progent is among the most expert information technology support firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with consulting experts in solution design and integration, software development, SQL Server management, and network security.
Progent's IT outsourcing services offer affordable computer consulting for small companies. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, allowing network support budgets to increase in a more moderate and controlled manner than is feasible by assembling a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available system architecture for your critical applications powered by Windows.
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to address server troubles before they grow to be serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients know that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, security and performance.
Progent's wireless site survey services make it easy to design, implement and debug a Wi-Fi network customized for your facilities, providing your business a WLAN that delivers the coverage, speed, density, security, and hand-off ability your company requires.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of vital files, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical data.
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, developing efficient system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for the latest technologies. For Progent customers without sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical IT initiatives on schedule.
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software by making it easier to copy system images, control mobile devices, and operate management utilities. In addition to alerting you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT projects involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you develop sensible processes and standards to manage handheld computers and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security plan that incorporates standards, processes and IT products to keep your IT network safe.
Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that utilize on-premises IT assets as well as one or more public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 available from Progent include Return on Investment analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration consulting support.
Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a broad range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system architects can help your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT team and users. Progent has expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent can provide the cost-effective support of online Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet connectivity solution matches your business needs. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and managing a seamless move to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.
Progent's pricing model is to charge for remote support and in-person help per minute. As a result, you pay only for received services. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and asks no retainer for services delivered during normal working hours. Many service organizations impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for quick repairs so you will not be tempted to allow simple problems to fester.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or enhance .NET applications rapidly and affordably.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate security appliances to safeguard all your IT resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Progent's Power BI consultants can assist your business to plan, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can help you build and administer an onsite, cloud, or hybrid network model to run Power BI.
Progent can assist small and medium-size businesses to implement and debug video conferencing solutions to allow their remote workforce to collaborate productively with teammates and clients.
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business and install, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the maximum level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built on proven virtualization architectures that allow small companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent wants to hire full-time, results-driven Microsoft accredited consultants with MCSE credentials; Cisco accredited system engineers who have Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or comparable security credentials; and high-end network design experts with a background in mobile access, wireless networking, fault tolerance, workplace recovery, data protection, and virtual servers. Progent also seeks employees who can join our team of helpdesk support specialists and off-site troubleshooting professionals. Also, We are hiring experienced administrators able to operate productively in Progent's high-growth, virtual office environment.
MS Office Communications Server provides IM and presence as part of an extensible, world-class solution featuring enhanced security, transparent integration with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved business efficiencies, enhanced worker productivity, and better IP security with this simple-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
Progent's National Support Center offers national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support professionals provide phone help and remote direct network access to troubleshoot and resolve technical problems quickly and affordably. The breadth of technical expertise available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to competent specialists as needed.
Progent's consultants offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For business environments built exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is available, secure, efficient and able to achieve your company's objectives.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that combine on-premises resources as well as one or more public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Progent wants to hire fulltime, results-driven Microsoft accredited engineers with MCSE credentials; Cisco accredited network engineers with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and advanced system design consultants with a background in mobile access, wireless networking, service continuity, business continuity, data protection, and server virtualization. Progent also is looking for employees to work on Progent's staff of desktop service specialists and off-site support experts. Also, We are seeking experienced managers who can perform productively in our fast-paced, virtual office culture.
Microsoft Windows Server Update Services enables network administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and easily manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up client's workstations, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your network environment.
Progent is a leader in economically providing world-class IT help to small companies. Progent's achievement in addressing the network service needs of the historically underserviced small company sector is the combined outcome of major technical and operational breakthroughs that have removed much of the conventional costs out of managing network service, injected unprecedented professional expertise into the support system, and significantly accelerated the solution cycle.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
ProSight Reporting is an expanding suite of real-time reporting tools designed to integrate with the industry's leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can help small and mid-size organizations to install endpoint security protection solutions and provide mitigation services to support remote workers.
Progent's consultants can assist you with any phase of Microsoft Azure integration such as needs analysis, readiness assessment, system design, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN tunnels so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.
CCDP Certified Meraki WiFi 6E Access Point Upgrade Support Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Cisco's network security and remote access products for small companies represent a full line of manageable security products to help protect your local and remote information system. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit most closely with your business goals.
Progent's Microsoft and Cisco authorized experts offer three service programs to help medium-size and large organizations create an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the various high-quality Help Desk software packages on the market and determine what packages may be too expensive, lack key features, or align badly with your organization's business goals. Progent also offers temporary staffing for businesses who want to reinforce their in-house Help Desk staff for special projects or to substitute for vacationing or indisposed workers.
Progent's Microsoft-certified consultants can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management platform or assist you to enhance your existing SCCM 2012 environment to support your evolving business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have certain mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and on budget.
Progent's Cisco Wi-Fi IP phone configuration experts can provide online and on-premises assistance to help your organization build and manage a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progent's Cisco certified Wi-Fi experts can provide affordable online and on-premises support for both legacy and current Wave 2 Aironet wireless access points (APs) and Progent can help you to design and manage Wi-Fi solutions that incorporate indoor and outside/industrial Aironet APs.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory, operations control, capacity planning, procurement, sales and marketing, supply chain management, and business reporting. Progent's Dynamics Business Central/NAV consultants can assist your organization to maintain your older Dynamics NAV environment or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment model.