Microsoft Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces important new features plus a redesigned architecture. These enhancements affect vital facets of IT such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
For advanced project management support, Progent offers access to senior IT professionals with decades of experience in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise clients adhere to leading practices to make sure strategic projects are completed on time and within budget.
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants offer online and onsite support to help you to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in an array of product bundles targeted at markets from individuals and home offices to global enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription options available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently integrate on-premises and cloud products and services.
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and support services to help you to plan, configure, administer, optimize, and repair wireless networks that incorporate Cisco's Meraki access points. Progent can also help you to design and deploy hybrid networks that integrate local and cloud-hosted resources and that deliver seamless connectivity, advanced security, unified management, and consistent performance for all your wired and wireless endpoints.
Progent’s experienced Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide remote and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and on-premises help for end-of-life and modern 802.11ac Aironet Wi-Fi APs and Progent can assist your business to plan and maintain wireless solutions that incorporate indoor and outdoor/industrial Aironet access points.
Progent offers several network security service bundles intended to deliver larger enterprises a professional and thorough network security evaluation from a team of certified security consultants. All Progent's security evaluation bundles incorporate a collection of procedures like automated scans from inside and from beyond your company firewall, expert analysis of results by accredited security consultants, creation of a paper explaining the results, plus a live high-level executive outbrief and an in-depth interactive outbrief for internal IT managers.
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a group of IT consultants located in the Tampa area, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning consultants. Progent can also help your business to plan and carry out a migration to the Flexential data center by providing services such as planning solution architecture, recommending hardware, system configuration and validation, debugging, setting up remote management, and educating your network staff.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, develop a corporate-wide security strategy, streamline IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can assist you to streamline desktop PC change and update management by providing expertise with management tools that include System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Meraki 802.11ac Access Point Upgrade Technical Support Services
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These enhancements affect key IT areas like manageability, high availability (HA), compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management services for Exchange 2013.
Progent provides a variety of network service bundles for small businesses. These IT outsourcing and server monitoring services are built around the proactive problem handling capabilities of Microsoft Operations Manager 2007, a state-of-the-art server and IT management product that monitors the reliability, throughput, and security of your information system and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network support packages, small companies can select a simple co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy based on best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and IT budget.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless APs, tuning wireless throughput by reducing the effect of radio frequency congestion, improving wireless uptime with fast failover, and hardening security by identifying cyber threats and filtering traffic content based on user type and locale. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller solutions.
Progent's Jabber consultants can provide online or on-premises support to assist organizations of any size to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for all the products, technologies and services that make up building a cohesive Cisco Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.
Progent’s expert software programmers, relational database architects, and program managers can help large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing relational database designers and software programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with additional data sources such as Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can assist clients to create, expand, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including planning, deployment, administration, remediation, and application development services to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management staff, create a corporate-wide security strategy, streamline IT administration, help with application development, and build and test a DR/BC plan.
Progent provides nationwide online technical support and consulting services for companies that run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's engineers offer Mac users a variety of services including desktop support, migration to the most recent version of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online IT help offers maximum leverage for your IT budget by protecting client efficiency and limiting the hours charged for network analysis and repair. Advanced remote support technology and experienced service specialists and engineers allow Progent to solve most IT issues without wasting time and money by going to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist you with the most challenging network issues.
For medium-size businesses looking for IT consulting services, Progent can deliver an array of options including local service, on-line assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, temporary staffing, site relocation support, software programming, and professional consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent offers expert on-premises support for solving technical issues quickly and affordably.
Progent has extensive experience delivering a broad range of remote IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in delivering expert online network consulting and has provided IT support to organizations in all 50 states. Online support saves travel costs and resolves problems more quickly than onsite service calls.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of economical remote support services to help you to maintain your legacy Microsoft Word environment or help you to migrate to a current version of Office Word. Services offered by Progent's experts include VBA software development, identifying and resolving compatibility problems between various releases of Word, integrating Word with different Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training classes tailored for individuals or groups.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small and mid-size businesses to reduce system downtime by providing affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity experts can assist you to plan and validate an efficient business continuity plan that matches your business goals and IT budget. Progent’s disaster recovery specialists can help you to architect, deploy, and maintain resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your particular company requirements. Progent’s Microsoft-certified consultants offer experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management programs.
Progent can help you in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's certified database consultants can provide businesses of any size online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include installation and integration, application architecture and coding, management services, replication and synchronization solutions, storage management, performance tuning, migration, security and compliance, backup and recovery options, troubleshooting, and training.
Progent's application experts offer in-depth consulting, software development, deployment help, and online classes for popular applications covering vital areas including ERP, financials, business reporting, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support remotely, Progent can help clients throughout the United States to avoid the lost productivity and expense associated with travel and on-premises visits without compromising the high quality of technical services.
Progent's experts offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud. For business networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network environment that is available, secure, fast and able to achieve your organization's business goals.
For small and midsize organizations, network security and information assurance and compliance can be excessively complicated to master but too dangerous to overlook. The largest largest institutions have been hacked, and the leading cloud services have on occasion been taken down. It looks like there's no place to run. Progent makes it affordable for smaller organizations to implement critical IT security projects successfully by providing the benefit of billable time to the closest minute without any minimum billing for online support. You can have the help of a seasoned information expert to provide just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of network security including security assessments, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.
If your company network combines Sun Solaris technology with MS Windows, Progent can help you to incorporate your computers into a cohesive environment that allows all your operating systems to run side by side for simple management, seamless dataflow, high availability, superior throughput, and strong protection. Progent's Solaris and MS Windows coexistence assistance offerings feature IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center services.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that spans from occasional guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to help you to remediate critical problems uncovered by Microsoft SCOM 2012.
Progent is seeking to hire full-time, solutions-oriented Microsoft certified engineers with MCSE credentials; Cisco accredited network engineers with Cisco CCDP or CCIE certification; security consultants who have CISSP or CISM or equivalent security credentials; and advanced network architecture experts with a background in mobile access, wireless connectivity, service continuity, workplace recovery, data protection, and server virtualization. Progent also seeks employees who can work on Progent's team of helpdesk service technicians and remote troubleshooting experts. Also, We are seeking talented managers who can operate effectively in our fast-paced, virtual office culture.
MS Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class package featuring enhanced security, transparent integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server offers lower costs and elevated business efficiencies, increased worker output, and stronger intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer remote and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add significant strategic value to your IT system
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that include local offices, data centers, and cloud resources.
With virtual server technology, companies can run many virtual servers on a single physical server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, while avoiding the expense that goes with purchasing additional server equipment. Virtual servers are the critical technology for building private clouds, which offer important benefits including reducing the costs of hardware, datacenter facilities, and administration while improving information security, network reliability, and disaster recovery. Other key server management technologies include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can assist you with all aspects of server virtualization and administration to allow your business to contain costs and save time.
Progent's Wi-Fi site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, offering you a wireless solution that has the reception, performance, density, QoS, security, and roaming ability your business requires. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and onsite site survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.
For medium-size businesses who need IT consulting services, Progent can deliver an array of options including local help, remote assistance, phone-based Call Center, round-the-clock support with automatic network monitoring, emergency staffing, site relocation services, application programming, and professional consultation. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for fixing technical problems rapidly and affordably.
Progent's certified SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate processes.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of any size to plan, implement, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially stubborn problems, or full project management services. Progent can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's virtual classroom webinars offer small businesses the cost savings, convenience, and versatility of virtual seminars plus the effective training techniques of seasoned instructors who utilize advanced technology to reproduce live, interactive classrooms. Progent can provide online education for popular desktop software including components of Microsoft Office such as Excel, Word, Access, and Outlook: MS Dynamics accounting and reporting solutions such as MS Dynamics GP; plus other leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's certified security consultants can show you how to safeguard your Apple Mac network through expert support offerings such as running security tests, recovery from virus and worm attacks, setting up firewalls, integrating secure off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific objectives of your business network.
Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent is hiring a range of full-time workers including solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless integration, high-availability environments, business continuity solutions, data protection, and virtual servers. Progent is also looking for desktop support technicians, off-site service specialists, and CISSP or CISA accredited security professionals. We are also hiring veteran managers able to perform efficiently in Progent's high-growth, virtual office environment. Progent contracts independent professionals with proven expertise and working experience in high-demand IT areas beyond our primary service concentration. Progent's Experts Group hires independent consultants who offer advice and development support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux, Apple OS, or Solaris, or can provide world-class skills in technologies such as telecom, web site design, EDI, eCommerce, or database management. Independent contractors certified by Progent cooperate with our in-house consultants to deliver comprehensive solutions for small business networks.