Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety RMM options delivered as low-cost service packages designed to help you to detect and resolve a most IT network issues before they can impact productivity.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can streamline system administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to create, justify, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot installations to reduce the obstacles involved with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide selection of economical online consulting services to help your organization to maintain your legacy Microsoft Word solution or help you to upgrade to a newer release of Office Word. Support available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between various releases of Word, integrating Office Word with other Microsoft Office applications such as Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and remote training classes customized for your special requirements.
Progent's Microsoft certified engineers can provide offsite and onsite support expertise to help you to administer, support, and repair PCs based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, remote access, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring and alerts.
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical data.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company better support for your IT system.
GIAC was founded in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer help with any of the network security services covered within GIAC accreditation such as auditing network vulnerability, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent's certified security consultants can show you how to safeguard your Apple Mac network through expert services such as performing security audits, recovery from virus and worm attacks, setting up firewalls, implementing safe off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the particular goals of your corporate network.
Cisco has developed a full array of routers including routers built to deliver the protection, performance, and availability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and provides a centrally managed Internet gateway that acts as a one-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, permits customized reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified engineers can assist you to design and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
With virtual servers, companies are able to run many virtual machines on a single physical server. Virtualization technology allows companies to enjoy all the benefits of server segmentation, while avoiding the expense associated with buying additional server equipment. Virtual servers are the critical technology behind private clouds, which provide major benefits including lowering the costs of hardware, facilities, and management while enhancing information security, system reliability, and disaster recovery. Other important server management options include server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management experts can help you in all aspects of server consolidation and management to enable your business to contain expenses and save time.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements affect vital IT areas such as ease of administration, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange 2013, design an efficient test and deployment strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.
Progent's Cisco-certified CCIE experts can help your business to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move efficiently from legacy appliances to modern devices.
Progent's Cisco-certified wireless networking consultants can provide remote and onsite consulting and support services to help your organization to design, configure, administer, tune, and debug Wi-Fi networks that incorporate Cisco's Meraki APs. Progent can also help your organization to design and deploy hybrid environments that integrate on-premises and cloud-based services and that deliver seamless connectivity, enhanced security, unified management, and dependable operation for all your mobile and desktop devices.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security plan and build security into your corporate processes.
Progent's Cisco Meraki wireless AP experts offer online and on-premises support to help businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, routers and ASA firewalls to create a cohesive ecosystem that provides identical access, performance, security compliance, ease of management and uptime for wired and wireless clients irrespective of their location or device.
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to track your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training classes customized to address your particular needs. Progent's experts also can show you how to build and support a protected, reliable server and communications foundation to support your ERP, MRP and accounting solutions.
Progent's certified wireless networking consulting experts can assist businesses of any size to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the throughput, range, density, expandability, security compliance and manageability needed for seamless access between wireless and wired network infrastructure. Progent offers efficient remote and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business design and manage deployments of indoor and outdoor Aironet APs.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern security features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable remote or on-premises expertise to help you to migrate smoothly to a productive unified communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals and information workers, reducing the complexity of designing, integrating, administering, and using enterprise data and analytical applications on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Microsoft Dynamics GP/Great Plains software includes analytics and reporting features that let you track all operations, sales and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that let you understand your business more completely, converting raw data into useful management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer specialized business application development and web commerce solutions that integrate transparently with Microsoft Dynamics GP.
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of any size to integrate, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing and service organizations to manage complex supply chains and improve the efficiency of critical processes in order to get products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that can range from occasional advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
MS Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package featuring enhanced security, seamless integration with other Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved operational efficiencies, increased worker output, and stronger intellectual property security. MS Office Communications Server has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants offer online and onsite configuration support and troubleshooting services for your Office Communications Server environment and can assist you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute an efficient upgrade that will add business value to your information network
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to more recent firewall technology. Progent can also enable you to create and implement a complete security strategy that can incorporate firewall/VPN devices and software, managed security and network defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical help, maintenance, education, and security consulting.
Progent can provide cost-effective remote support for all editions of Microsoft Access including desktop and browser-based versions and can provide expert support for Access application development, database conversion, performance tuning, report design, and troubleshooting. Progent also offers custom webinar classes for Office Access application development and DBA services.
Progent has more than a decade of experience configuring, and supporting the core components included with System Center and can assist your organization to design, configure, maintain, and repair your System Center ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can assist your organization to upgrade to the current edition of System Center from an earlier one or from another IT management platform to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard addresses the protection and management of corporate email by providing constantly improved spam and virus blocking, policy administration, content testing, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting utilities as well as outbound email testing to let you repair your email environment and define and regulate corporate security policy.
Progent can help you to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Progent’s team of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, in the trenches of network service, executing a wide range of technical projects for an extensive mix of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting staff. This means that you get not only expert technical capability, but also a consultant with field-tested approaches for using technical knowledge to repair real-world IT problems rapidly.
Progent's wireless site survey services assist you to plan, install and debug a Wi-Fi network customized for your facilities, offering you a WLAN that has the coverage, speed, capacity, QoS, data protection, and roaming ability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless LAN and onsite survey services for confirming, tuning, and debugging an operational Wi-Fi network.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET components included with Small Business Server requires a network consultant with real-world background designing and integrating seamless, end-to-end business network solutions. Progent's SBS Server consultants have an average of over a decade of experience supporting computer systems based on Microsoft technology. This background ensures you results in installing, managing, and maintaining IT solutions that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, availability, BOYD integration, and integrated BI. New features include PolyBase for processing structured and unstructured files in one appliance for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to help organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security strategy, automate IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an objective assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure AD environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime.
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as secure multitenancy, agile infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT expenses and enhance availability.
Progent's management team includes seasoned professionals with years of experience providing network consulting services, technical support, and long-term information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have put together a management team that can provide customers with the best service value in the industry.
E-Mail Guard is Progent's affordable anti-spam and anti-virus managed service that offers small companies enterprise-quality defense from spam, viruses, DHA attacks, and other forms of email-borne attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-managed anti-spam and virus protection services that ward off email assaults before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, regardless of server platform, hardware technology, or geographic location.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, is the center of Cisco's communications and collaboration platform. CUCM and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with applications such as Cisco Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and on-premises expertise to help organizations of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum productivity. Progent's consultants can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server.
Progent can help you to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that seamlessly integrate local and cloud resources.
Progent's Microsoft-certified consultants can help businesses of any size to follow best practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to upgrade from an older edition of SCVMM or from another management platform, and Progent can show you how you to optimize and repair your current SCVMM environment to make sure you get maximum return on investment.
ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for protecting the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can show you how to plan, cost-justify, pilot, implement, configure and manage the Standard or Enterprise version of ISA Server on your information system.
CCIE Expert Certified Meraki 802.11ac AP Migration Consultant
Global Information Assurance Certification was founded in 1999 to validate the knowledge of IT security experts. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the network security services addressed within GIAC accreditation including evaluating infrastructure security mechanisms, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent provides national remote help and consulting services for businesses who run macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's experts offer Apple macOS and OS X clients a variety of services including desktop assistance, migration to the most recent edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online IT help provides maximum return for your information technology dollar by protecting user productivity and shortening the hours charged for computer analysis and repair. Sophisticated remote access technology and skilled technicians and consultants allow Progent to handle the majority of IT problems without squandering time and expense by going to your site. In the vast majority of cases your network problems can be remediated by telephone or via a combination of telephone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM certified security specialists to help with the toughest system problems.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within campus, warehouse, health-care or other venues where management wants user endpoints that provide more control, security and durability than is achievable with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous key pieces of your Wi-Fi infrastructure including wireless access points, switches, wireless LAN controllers, and network management software. Progent's certified experts can provide online and on-premises support to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.