Additional Topics of Interest

Integration Virtual Service Desk
On-site Technical Support Virtual Helpdesk

Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

Top ProSight Server and Desktop Management Troubleshooting
Endpoint Monitoring and Reporting Consulting Services

ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact productivity.

System Center MOM Consulting Services
Microsoft Operations Manager Integration Services

Medium-size businesses can derive all the benefits of System Center Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Premier Certified network support experts. With Progent's affordably priced network support packages, medium-size organizations can choose a simple co-sourcing service program based on Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk support, and remote service. For companies with mission-critical applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer medium-size company networks enterprise-class availability, security and performance.

Windows 7 Professional
Microsoft Certified Expert Windows 7 Help Desk Onsite Technical Support

Progent's Microsoft certified consultants can provide remote and on-premises consulting services to assist your company to manage, maintain, and troubleshoot PCs based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, online access, mobile device management, Wi-Fi network design, and remote network monitoring and alerts.

Excel 2013 desktop Consultants
Excel VBA Engineer

Progent's certified Excel and Office 365 Excel consultants offer a wide range of online support services to assist your organization to design, program, pilot test, deploy, administer, and debug applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent can provide as-needed help to clients who need a fast solution to a specific problem related to Excel and Progent can also provide full project management services for migrating or creating line-of-business applications based on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to address the needs of individual users or teams.

Small Business IT Consulting Group Cisco Firewall
Top Ranked Cisco VoIP Online Support Services

Progent can assist your organization to utilize Cisco's networking technology to build a robust basis for your local, cloud-centric, or hybrid data center and improve operations in vital areas such as resource utilization, security and compliance, versatility, uptime, and recoverability.

Microsoft Activesync IT Consulting
Wireless EMail IT Consultant

Progentís consultants offer experience in multiple disciplines related to mobile networking such as network topology, Activesync, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft certified experts can save your company work and expense by applying their wireless expertise to help you select and configure wireless access technologies that make sense for your business. Progent can also optimize your network architecture so that wireless appliances perform better.

Consulting Remote Server Management Cards
Engineer American Megatrends MegaRAC

Remote server management cards give IT administrators complete control of a server without the requirement for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a fault-tolerant company network that includes remote server management cards and Progent can use these remote management cards to provide low-cost remote technical help. Progent has experience with a number of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.

SPS Technical Consultant
SPS Integration

Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for efficiently connecting people, groups and data. SharePoint Server offers a central location for your employees or customers to connect to, manage, share and manipulate useful information, documents, and applications and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data theyíve developed in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can help you to support your existing SharePoint environment or upgrade to the latest version of SharePoint.

SQL Programming Company
Microsoft SQL Services

Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class applications that can give your company a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

ProSight Endpoint Security Consultant Services
ProSight Active Security Monitoring Consulting Services

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the entire threat progression including filtering, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.

Contract Cisco CCIE Freelancing Job
Award Winning Job Opening Contract Cisco CCIE

Progent's Experts Team offers support in important areas that include Apple OS networking and programs; Support for Linux, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program help; Chief Information Officer, management information analyst, and project logistics services; Custom program development and integration; Web, eCommerce, EDI, and customer information portal development and integration; Database support and efficiency consulting; Management intelligence expertise; and Telecommunications systems support.