Additional Topics of Interest

24x7 Mac and Windows Active Directory Information Technology Consulting
Mac and Windows Onsite Technical Support

Progent's support specialists in Mac and Windows technology can help you combine Mac and Windows systems into cohesive environments with resource sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft products. Progent's experience in Windows and Macintosh consulting makes it possible to provide world class assistance to businesses that rely on these platforms to keep their strategic edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

Enterprise Services Project Methodology Computer Network Service Company
Stabilizing Phase: Design Tuning Computer Consulting Services

When conducting IT tasks for corporate customers, Progent follows a phased approach based on specified milestones in order to meet financial, timing and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All facets are documented to make available a comprehensive summary of IT services performed and to assist in downstream system support.

Microsoft Exchange Upgrade Technical Consultant
Top Rated Microsoft Exchange Upgrade Troubleshooting

Progent is one of the most expert network support firms for creating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses get the full benefits of Exchange 2000 under common scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

Offsite Employees Infrastructure Specialist
Information Technology Consulting Offsite Workers Infrastructure

Progent can help small and medium-size businesses to design, set up and troubleshoot the infrastructure for work-from-home employees.

At Home Workforce Data Protection Support
Offsite Employees Data Protection Integration Services

Progent can assist small and medium-size organization to plan, configure, validate and manage backup/recovery technology needed to support teleworkers.




Les Kent has a 35-year track record of successful technology integration, corporate administration, marketing, and operations. He has shown a knack for developing sophisticated IT solutions while working as a system designer, software developer, project manager, implementation expert, and problem solver for small companies, start-ups, and major enterprises.

Emergency Microsoft Exchange Remote Support
24-7 Online Technical Support Exchange 2007 Edge Server

Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business needs.

Symantec VelociRaptor Network Security Auditor
Security Contractor Symantec Security

Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall solutions. Progent can also enable you to create and execute a complete security strategy that can include firewall and VPN appliances and software, managed security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going technical support, maintenance, training, and security consulting.

certificate expiration management Professionals
client credential management Professionals

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save up to half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it.

Urgent Consultants Windows 10 Microsoft Deployment Toolkit
Windows 10 Installation Integration Services

Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 provided by Progent's consultants include Return on Investment estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter connectivity, data and identity security, automated deployment and management, network design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing consulting support.

Fault Tolerant Colocation Professional
Data Center Consultancy

Progent's Data Center consultants can show you how to select high availability data centers that meet the specific needs of your business. Fault tolerant co-location sites are particularly appealing to small businesses due to of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent can show you how to get all the benefits of non-stop data centers and 24x7 colo sites by providing a full range of engineering and support services.

Nortel Networks Certified Support Expert (NNCSE) Consulting Companies
MCAD Remote Consulting

Progent offers clients the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent believes that clients deserve to be sure that their IT support consultants have formal training plus extensive practical field experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials like the CCIE confers priority for significantly better vendor help than is available to uncertified service providers, enabling Progent to deliver clients a better level of computer service. In addition, major certifications such as CISA or ISSAP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT professionals.

Windows 10 Management Configuration
Windows 10 Upgrade Engineer

Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 offered by Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and post-migration technical help.

SQL Server Replication Consultant
SQL Server Replication Engineer

Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer experts as well as to network users, reducing the difficulty of creating, deploying, administering, and using enterprise data and database programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.