Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Progent's computer outsourcing services for small companies feature planning Server 2003, Microsoft .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, resolving chronic integration issues, and producing a comprehensive security plan. Progent can help you maximize network availability and performance via fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for major migrations and can help with requirements definition, product inventory, bill of materials production, sourcing qualification, purchasing coordination, and complete documentation. Progent's IT outsourcing service also features education for office productivity products such as Microsoft Office.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide online or on-premises configuration and troubleshooting support to help your organization to design, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your specific workplace design, construction, and expected network traffic.
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices like sensors and robotics.
Progent's Support Program for IT Service Organizations lets you use Progent's consulting engineers under your own service brand as a seamless extension of your IT consulting staff.
Progent's Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective migration procedures, evaluating and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to assemble effective test environments, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these devices. Progent continues to offer technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess whether to adopt more current firewall products available from Cisco. Progent's Cisco technology specialists can help your company design and implement an efficient upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Progent offers cost-effective online and on-premises consulting to assist businesses to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Progent can help businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common errors small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and onsite support to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
If you have a small business network with 10 to 50 desktop users, Progent's network outsourcing services save your organization from dependence on single freelance consultant while giving you affordable and reliable access to high-quality network expertise. By delivering IT consulting help when you need it, providing advanced expertise for key technologies, offering value-added services such as automated server monitoring, and charging only for support you receive, Progent gives you an affordable way for maximizing the productivity and profitability of your small office network. Progent is the smart way for small organizations to create and maintain a robust and safe information network and to have quick access to the experienced consulting ordinarily restricted to businesses who can support a large in-house IT group.
Progent's Cisco-certified wireless technology consultants can assist you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Progent can provide the support of a certified engineer with expertise integrating technology from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and optimizes the business value of your IT system. Progent can also provide the expertise of infrastructure engineers able to assist companies of all sizes to build and maintain a communications network that delivers the speed, dependability, security, and scalability required to support your video conferencing/telepresence solution.
Progent can help you to design and implement an efficient transition from a UNIX-powered IT system to a network powered by Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your data and reduce productivity disruption by designing an effective transition plan that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing environment, transition strategy and testing, Exchange migration support, data and application software porting, and server and storage system migration and economization.
Microsoft Windows Server 2008 represents an important advance in making IT networks more protected and fault tolerant, easier to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can help your business get the most from the enhancements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, staffing, monitoring, and security services.
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the advantages of adding intelligence to their networks. Cisco's switching product line allows you to enable features that make your IT network sufficiently available to handle time-critical needs, scalable to support future growth, safe enough to protect confidential data, and capable of differentiating and managing all traffic to optimize system performance. Progent's CCIE certified consultants can help you pick out and integrate Catalyst switches appropriate for your business. Also, Progent's CISM certified security specialists can help you create a comprehensive security policy and configure Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent provides nationwide online help and consulting services for businesses who operate Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows technology. Online technical support offers maximum return for your information technology budget by preserving user productivity and limiting the time charged for computer repair services. Advanced remote support technology and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and money by traveling to your site. In most of situations your network problems can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help you with the toughest system problems.
Progent's consultants offer remote and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC. Progent's certified network security consultants can help you design and validate a security strategy for your Skype for Business solution that is compliant with regulatory standards.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet resources while supporting enhanced productivity by making these resources available to authorized remote or mobile users. ISA Server can guard business applications, services, and information throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to design, install, configure, and maintain ISA Server 2006 on your network so your business benefits from a smart and affordable combination of security, productivity, and performance.
Progent's Power BI experts can help you to plan, install, manage, enhance or debug your Power BI environment. Progent can also help you to organize your target data for Power BI visualizations. Progent can help you implement and manage an on-premises, cloud, or hybrid network model to run Power BI.
Progent offers rapid online access to Cisco CCIE networking experts. Progent's CCIE consultants can connect to your environment using powerful remote diagnostic tools to provide fast and affordable troubleshooting and remediation of critical network problems.
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or update .NET applications rapidly and at low cost.
System Center Configuration Manager automates software deployment across multiple sites, centralizes compliance settings management, inventories network assets, guards against company data leakage, performs health monitoring, allows secure self service, and delivers a single point of control for managing multi-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help your organization with any aspect of designing, installing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.
If your office computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple administration, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's UNIX/Linux/Solaris and Windows integration support offerings include IT architecture integration and service, consulting for Windows services for UNIX, online server monitoring and management, remote technical support and repair, in-person technical support, and Contact Center services.
Progent's IT outsourcing packages provide economical computer support for small organizations. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or creating a web-based business solution, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting IT support budgets to increase in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available system architecture for your vital applications based on Windows.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and faster ROI, more efficient utilization of physical computers, streamlined operations, increased network uptime, and easier manageability. Typical usage scenarios for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.
Progent can help small and medium-size organizations to deploy and debug teleconferencing applications to allow their remote workforce to collaborate productively with colleagues and clients.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical information.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a computer consultant with hands-on background planning and integrating seamless, end-to-end business technology solutions. Progent's Microsoft SBS Server professionals have an average of more than 10 years of background supporting computer networks based on Microsoft technology. This background assures you success in deploying, managing, and maintaining network environments that incorporate the Microsoft Small Business Server suite of servers and productivity software.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, web meetings with application sharing, and both IP and PSTN calling across a wide assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts and system architects can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Stealth intrusion testing is an important component of any overall network security strategy. Progent's security professionals can run thorough intrusion checks without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection warnings and event history analysis are properly configured and actively observed. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks common to the latest strains of ransomware.
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to get an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your essential network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and more secure AD environment. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Stealth penetration testing is an important part of any overall IT system security plan. Progent's security professionals can run thorough penetration checks without the knowledge of your organization's internal network support staff. Stealth penetration checking shows whether existing security defense tools such as intrusion detection alerts and event log monitoring are correctly set up and consistently monitored. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of modern versions of ransomware.
Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For business networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, secure, efficient and aligned with your company's business goals.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of any size to plan, implement, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially challenging problems, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent provides national remote technical support and consulting services for businesses who operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's experts offer macOS and OS X users a range of IT services including desktop assistance, migration to the current edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and iPad support, or moving to iCloud. Remote IT help provides maximum return for your information technology dollar by preserving user productivity and shortening the hours billed for network repair services. Sophisticated online support utilities and skilled technicians and consultants allow Progent to solve most network problems without wasting time and money by traveling to your location. In most of situations your IT problems can be remediated by telephone or via a mix of telephone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help with the most difficult network problems.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's Microsoft-certified Intune consultants can assist you to understand the business value of adopting Microsoft Intune for administering your portable computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help you to configure policies, set up test environments to evaluate the benefits of Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or local support firms who provide scant documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service documentation transmitted by each consultant to every customer. The discipline of documenting and archiving service activity results in more efficient support and avoids a variety of typical problems such as when a support client is virtually held hostage to a consultant who won't release vital service information.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can create or enhance .NET applications quickly and at low cost.
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's ProSight Virtual Hosting offers advanced virtualization technology, a state-of-the-art data center, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical application servers hosted in a secure and reliable data center on a fast, non-stop virtual machine set up and supported by Progent's network service professionals.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that companies of any size can afford a level of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as low-cost services designed to help you to detect and resolve a an array of IT network issues before they get big enough to disrupt your business.
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that spans your data center and cloud-based resources and protects any user at any location with any endpoint device.
Progent offers affordable online consulting to help you to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, protected and efficient infrastructure that is best suited to your computing model. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.
Progent's non-stop interoffice connectivity and 24x7 system connection consultants can help small organizations create zero-downtime Interoffice connectivity via redundant networks featuring automatic failover. Progent's CCIE engineers can plan and deploy fault tolerant Inter-office networks based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers economical non-stop interoffice networking.
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as cloud and hybrid integration, mobile management, teleworker connectivity, data and identity security, automated provisioning, and Help Desk Call Center support services.
If your company has a Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a wide range of security topics including security management procedures, security architecture and models, connection control products and techniques, software development security, operations security, physical security, communications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of knowledge that information security professionals are expected to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM or CISSP qualification have the background and theory to deliver effective security management and engineering services.
24x7x365 Meraki WiFi 6E AP On-site Technical Support
Progent's Power BI consultants can assist you to plan, deploy, manage, update or debug your Power BI environment. Progent's database experts can help you to prep your source data for Power BI visualizations. Progent can help you build and manage a local, cloud based, or hybrid network model for Power BI.
Progent's Juniper-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
Stealth penetration testing is an important component of any overall network security plan. Progent's security professionals can run thorough penetration checks without the awareness of your organization's in-house IT staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log monitoring are correctly set up and actively observed. Progent can implement ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks common to the latest strains of ransomware.
Progent's Network Call Center Outsourcing Services for PC desktop support are designed specifically for small organizations who need fast availability of a Help Desk Service Center with expert phone support and effective escalation options but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent's CISM-certified security consultants can show you how to safeguard your Mac network through professional support offerings such as performing security audits, clean up after virus and worm penetrations, setting up firewalls, implementing safe off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the particular goals of your business information system.
Progent has 20 years of experience helping small and mid-size companies to plan, deploy, optimize, administer, and troubleshoot IT networks that support a remote workforce.
Progent is among the most expert network consulting companies for creating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.
Progent can deliver a broad range of affordable consulting and support services to help your company to install, configure, repair, and manage workstations and notebooks powered by Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or online technical support for single computers or laptops or work with your business to design and carry out a large-scale migration to new or updated OS software and business applications. Progent can also supply engineers and technicians to assist your company to prepare for and implement an office move or merger organized to produce the least possible interruption to your productivity.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that enable small companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, system maintenance, and network management while achieving world-class reliability and an unmatched level of vendor flexibility.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
Progent's network professionals can help you analyze the possible benefits of Hyper-V-powered virtualization for your business, conduct test installations to validate Hyper-V's compatibility with your line-of-business software, assess your network infrastructure for smooth performance with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your IT personnel to track and administer Hyper-V, offer world-class consulting help for improving the security of your virtual machines, establish and validate disaster recovery processes that optimize system availability, and deliver continuing consulting and maintenance including low-cost remote repair and turn-key Help Desk outsourcing.
Progent offers a selection of IT support packages for small businesses. These information technology outsourcing and network monitoring services are based on the proactive problem handling abilities of System Center Operations Manager, a next-generation network and IT support product that tracks the availability, throughput, and security of your information system and identifies incipient problems before they can bring down your system. With Progent's affordably priced IT support packages, small businesses can select a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and world-class security for your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent's company culture will allow you to become a better consulting professional by enhancing your technical skills and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the top professional experts for you to operate with, offering an advanced system architecture, using proprietary application utilities to deliver the maximum quality of support, and by optimizing our business models for attracting and maintaining customers.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution organizations to manage complex supply chains and streamline key processes to get products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that can range from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.