Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design protection into your corporate operations.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based on mature virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
If your company is producing UNIX or Linux applications in an environment that has Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the continual hassle of maintaining your company information system. By using smart network monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an economical solution for managing an information network that features high availability, security, and performance. Progent's Linux developer assistance offerings include full-service it outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center outsourcing.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier IT consulting experts. With Progent's affordably priced IT support programs, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small company information systems enterprise-class reliability, security, and performance.
Progent's managed services for software/firmware update management provide organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, network appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install critical applications rapidly and automatically to appropriate workers, lower software expense and stay compliant by understanding usage profiles, enhance Windows security by increasing your awareness of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and appliance inventory.
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that let you track your business more thoroughly, transforming raw data into valuable insights into your business.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Progent can provide the expertise of BlackBerry-premier professionals who can help small organizations to plan, manage, and troubleshoot BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry expert and minimizing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, offers small and mid-size businesses an efficient solution for incorporating BlackBerry technology seamlessly into their IT system.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Computer Help Desk Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need immediate availability of a Help Desk Call Center with expert phone support and effective escalation capability but who have to operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.
Progent can help small and medium-size organizations to implement collaboration solutions to make it easy for their at-home workers to engage in productive interaction with fellow workers and other stakeholders.
Barracuda's value-priced CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection with centralized management encompassing your complete enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent has the depth of skill to serve as your go-to source for technical guidance, maintenance, education, and cybersecurity consulting.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Progent's Help Desk Call Center outsourcing and co-sourcing service programs allow organizations to cut costs, enhance productivity, and adapt rapidly to fast-changing business circumstances.
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by limiting the impact of RF congestion, improving wireless availability with fast auto-failover, and strengthening data security by detecting threats and filtering traffic content based on user class and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.
Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of RF congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped structure. These enhancements affect key IT areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential advantages of upgrading to Exchange 2013, design a cost-effective validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange 2013.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or update .NET applications quickly and at low cost.
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can create efficient security solutions that protect a small office from modern malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile users sharing IT resources distributed across multiple physical datacenters and various clouds.
Progent's pricing policy is to charge for phone service and on-site help per minute. Consequently, you are invoiced just for received services. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no initialization fee and requires no retainer for support services provided during regular working hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for fast solutions so you will not be tempted to permit minor problems to fester.
Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to help companies of all sizes to install, manage, and support networks that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help create testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices.
Progent provides national remote technical support and troubleshooting services for businesses who operate Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Mac users a variety of IT services including desktop support, migration to the latest edition of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online IT help offers maximum return for your IT dollar by protecting user productivity and limiting the time charged for network analysis and repair. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to handle most network problems without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated over the phone or through a combination of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to help you with the most challenging system issues.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
Progent offers advanced online consulting to help companies connect their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your IT team to plan and administer hybrid environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other email infrastructure to reduce capital costs and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can run a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to assist your organizations to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that aligns with your business needs and budget, carry out an efficient move from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Progent's Microsoft-Certified SQL consultants offer an array of services to assist small and midsize businesses to design, install, administer, and troubleshoot Microsoft SQL 2008 solutions in order to receive the optimum strategic advantage from this advanced relational database technology. In addition, Progent can provide assistance with network infrastructure, enterprise-wide protection, and application programming to optimize the business benefit of your SQL Server investment.
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations as well as a revamped architecture. These improvements affect vital facets of IT such as ease of administration, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Nagios and MRTG are useful, Open Source monitoring tools that operate on Linux and can be used to analyze UNIX networks, MS Windows networks, or mixed-platform networks in which Linux and Windows coexist. Nagios allows system managers to track network services including POP3, HTTP, SSH, and NNTP. MRTG allows you to track the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's network integration consultants can assist you to utilize both these utilities to streamline and repair your network.
Progent's Microsoft certified consultants provide a range of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP line, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented approach you can purchase only the capability you currently require, with the ability to expand clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains Software support engineers can help you install, configure and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
Progent offers affordable online and onsite support to assist companies to migrate any portion of their core network resources to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Progent offers clients the services of consultants who have earned some of the IT industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their IT support consultants have accredited training as well as broad practical field experience so that Progent's customers can use Progent's service with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers privileges for substantially better vendor assistance than is offered to uncertified service providers, allowing Progent to offer clients a better level of computer service. In addition, major certifications such as CISA or ISSAP for IT security can help corporate customers to show compliance with regulatory demands by using the assistance of accredited industry experts.
Small to middle size companies can now get all the benefits of Microsoft Operations Manager and also have quick access to Progent's Microsoft certified network support experts. With Progent's economically priced network service packages, mid-size businesses can choose a basic co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to provide small and midsize company networks world-class availability, protection and performance.
Progent's experienced ransomware recovery experts can assist you to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's certified Lync Server 2013 experts and system architects can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT team and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Dynamics GP/Great Plains allows you to expand and control your business more efficiently by offering deep access to strategic information and a fast ROI. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the presence of your company, handle your accounting, computerize financial operations, standardize processes across your company, improve inventory control, enhance order accuracy, grow revenue and minimize lead-time, and maximize cash flow. Progent can help you configure and manage a reliable, safe server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Microsoft Dynamics GP/Great Plains software.
Progent's certified Windows Server 2003 engineers can provide computer help and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, update, and maintenance offerings include network planning, deployment, project management, on-site and remote technical support and troubleshooting, Call Center outsourcing, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified engineers offer advanced expertise in implementing, using and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide variety of cost-effective remote consulting services based on industry best practices to assist organizations of any size to get all the benefits of this powerful project management solution. Consulting support offered by Progent include solution planning, software configuration and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that uses an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Stealth penetration checking is an important part of any comprehensive network security plan. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's in-house IT staff. Unannounced penetration testing shows whether existing security defense systems such as intrusion incident warnings and event history monitoring are correctly configured and actively observed. Progent can implement ongoing automatic penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and unsound product defaults can be combined by hackers into the multi-vector attacks typical of modern versions of ransomware.
Progent's IT outsourcing packages offer budget-friendly network support for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network engineering services can contain costs and eliminate risks, allowing network support budgets to grow in a more linear and controlled fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust system architecture for your vital applications powered by Microsoft Windows.
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, zero-downtime network solution that takes into account availability issues involving a broad array of infrastructure technologies and procedures.
Progent's certified engineers can help you to test Windows 7 to confirm application compatibility and to check its performance and stability operating with your applications. Progent can also show you how to assess the likely business advantages of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist your IT organization to design and implement a non-disruptive deployment of Windows 7 from a previous version of Microsoft Windows.
Progent's experienced ransomware recovery experts can assist your business to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, create a corporate-wide security strategy, automate network administration, help with creating applications, and build and test a DR/BC plan.
Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can simplify network management, provide technical support and repair, and strengthen security. Progent can also help you design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the obstacles associated with moving to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
Progent can help your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices.
If your business runs a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole enterprise in a broad range of security topics including security management procedures, security design and strategies, access management systems and techniques, applications development security, operations security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISA and CISSP stipulate the basic skills and worldwide standards of knowledge that network security managers are required to possess. These accreditations offer executive management the confidence that those who have achieved their CISA or CISSP qualification have demonstrated the experience and theory to deliver effective security support and engineering services.
Progent can provide the support of Microsoft-certified engineers and seasoned software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to help your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
The CISA credential is a prestigious qualification that represents mastery in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier network security audit professional trained to help businesses in the fields of information systems audit services, IT administration, systems and infrastructure ROI, IT support, protection of information assets, and disaster recovery planning.
Progent's Microsoft and Cisco-certified network experts can help you to assess the value of Exchange 2010 for your company and can assist you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by improving your productivity, lowering the expense of hardware and service, streamlining administration, and consolidating your key communications technologies.
Progent offers the support of Microsoft-certified consultants as well as experienced software programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and data security consultants to help you to assess the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Mac networking consultants can help you with a broad array of system infrastructure areas such as system architecture, remote and mobile connectivity, internetwork compatibility, protection, and new technologies including VoIP and fast wireless networking. For business networks based solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, configuring, and maintaining a system infrastructure that is robust, safe, efficient and supportive of your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan storage area network systems. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Microsoft Windows SUS enables IT administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and effortlessly manage the installation of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up user's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging issues.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to plan, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
Progent applies no minimum fee and asks no monthly commitment for services delivered during normal business hours. Progent's small granularity does away with big invoices for quick repairs so you won't be forced to permit minor problems to fester.