Cisco Certified Expert Network Consulting and Support
Cisco Network Management Solutions
From CCIE and CCNP Certified Professionals
Network management tools help organizations deploy infrastructure efficiently, access client information quickly, monitor system health, troubleshoot problems, defend against and respond to cyber attacks, and optimize performance. Network management systems can help detect inefficient or inappropriate uses of network services such as streaming multimedia or peer-to-peer file sharing that can waste bandwidth, reduce worker productivity or enable data leaks. A well crafted network management solution can also help organizations make smart capacity planning decisions by showing trends in resource demand for various times or activities.
Cisco offers a rich and expanding portfolio of network management solutions that support unified management for on-premises, cloud-based, or hybrid network models. With Cisco's newer generation of security, switching, and Wi-Fi infrastructure products, you can choose among Meraki, Cisco DNA Center, or CLI management platforms for network monitoring and management. For example, you can connect the latest Catalyst or Meraki switches and Catalyst or Meraki WiFi 6/6E hardware to the Meraki dashboard to manage vital layers of your corporate infrastructure from the cloud. Progent's Catalyst WiFi Access Point consultants, Meraki WiFi AP experts, Catalyst switches consultants, and Meraki switches experts can help you plan, deploy and optimize a modern solution for network infrastructure management.
Legacy Network Management Tools from Cisco and Others
A long history of network management tools from Cisco and other vendors underscores the importance and difficulty of supporting IT infrastructure. Progent's Cisco-certified network management engineers are experienced at assisting businesses design management strategies utilizing on Simple Network Management Protocol (SNMP), SYSLOG services, and Cisco IOS NetFlow to build effective tools for tracking network bandwidth usage and network latency, viewing important router and switch operational characteristics, and identifying traffic profiles, applications, and appliances that use network services.
Progent can help customers to deploy a rich selection of free and proprietary monitoring and management utilities to manage a Cisco network. Utilities familiar to Progent's engineers include MRTG, Cacti, Nagios, Cisco Adaptive Security Device Manager (ASDM), Cisco Network Assistant, CiscoWorks, Cisco Security Manager, OpenView, Concord E-Health, AlterPoint DeviceAuthority, Adventnet Netflow and Firewall Analyzer, Big Brother, and NetMRI.
Putting an effective network management system in operation beforehand is critical to prevent major disruptions that can follow Denial Of Service attacks and dangerous viruses. These assaults can leave the network unusable and without appropriate tools it can be difficult, if not practically impossible, to find the source of the problem.
Cisco offers a variety of effective utilities that should be the foundation for any network management strategy. Used in combination with the top outside vendor products, Cisco's network management software can enhance the business value of network infrastructures for companies of any size by dealing with important areas such as resource utilization, throughput, resilience, protection, repair, and scalability. Cisco's most popular network management tools include:
Cisco Adaptive Security Device Manager is a browser-based Java applet that permits you configure and monitor the management utilities built into network appliances. Adaptive Security Device Manager is loaded by the adaptive security appliance, and enables you to set up, monitor, and manage the device.
Monitor Manager is a management application designed to meet the needs of small and midsize businesses. Cisco Monitor Manager actively scans important appliance parameters on voice and data environments serving five to 250 users and equipped with as many as 250 VoIP phones. Cisco Monitor Manager provides:
- Real-time scanning of key appliance parameters on small and midsize business-class routers and switches, Cisco Communications Manager Express, Unity Express, security appliances, access points, and IP phones
- Compatibility with the Cisco Unified Communications 500 communications appliance for companies with up to 50 users
- Voice and data network discovery and topology
- Device and service level looks at Cisco Unified Communications implementation
- System wide inventory collection and documentation
- Advanced security and reliable operation
- Appliance performance monitoring
- IP Telephony monitoring
- Connection status and traffic tracking
- Immediate alerts and notices
- Documentation
- Configuration archive
Network Assistant is a PC-hosted management application designed for for LANs and WLANS for growing businesses with as many as 40 switches and routers. By using Smartports technology, Cisco Network Assistant streamlines configuration, installation, and ongoing administration and support of Cisco-based networks. The application offers a unified system view and allows IT administrators to employ its functions across switches, routers, and WAPs.
Security Manager is a highly functional but easy-to-use application for managing all facets of device set up and policies for PIX and ASA firewalls, virtual private networks (VPNs), and Intrusion Prevention Systems. Security Manager efficiently handles even small environments consisting of no more than than ten appliances, but also expands to manage enterprise systems with thousands of devices. Expansion is achieved via intelligent policy-based control procedures that can simplify administration. Key features of Security Manager include:
- Supports control of Cisco router platforms configured with an IOS security software image, ASA 5500 adaptive security appliances, PIX security appliances, Cisco IPS 4200 family inline security appliances, and Cisco Catalyst 6500 Series security modules
- Reacts more quickly to threats: specify and apply new security policies to thousands of devices in a few simple steps
- Intuitive graphical user interface offers exceptional ease-of-use
- A variety of views that provide versatile ways to control devices and security policies such as the option to administer the security environment visually on a system topology image
- Comprehensive video help for the new operator to accelerate learning time
- Centrally specify which policies are common and inherited by additional appliances to make sure company-wide policies are configured consistently, while offering optional versatility to customize policies at the individual appliance level
- Ability to create a common rule database for all Cisco platforms with smart evaluation of firewall policies to detect conflicts in the rule table
- Easily configure site-to-site, hub-spoke, full-mesh IPsec, or extranet Virtual Private Network interfaces with a few mouse clicks
- Compatibility with Cisco ACS for granular role based access management to devices and management services
- Integration with Cisco security MARS to compare events with related firewall rules to help with faster decision making and increased system up time
- Ability to assign specific tasks to every manager during the deployment of a policy, with structured change management and tracking; permits the security and systems operations team to work in sync as a single group with efficient coordination
ProSight WAN Watch, part of the ProSight suite of network management services, makes it easy and affordable for small and mid-size organizations to manage their network infrastructure including Cisco network appliances as well as servers, endpoinjts and peripherals. WAN Watch generates accurate network diagrams automatically and keeps them current as your network evolves. WAN Watch also discovers and stores configuration information for virtually all devices attached to your network, monitors performance, and alerts you when issues are detected. By automating tedious management tasks, WAN Watch can cut hours off common chores like mapping network topology, expanding your network, troubleshooting configuration problems, locating devices that require critical updates, or understanding band resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.
How Progent's Consultants Can Assist Your Business with Network Management Solutions
Progent's Cisco-certified network management engineers can help you to utilize Cisco's network management utilities in combination with a variety of powerful open source and proprietary applications to create a comprehensive management toolkit to keep your infrastructure functioning dependably, conserve expensive resources, secure your data, recover quickly from hardware failure or deliberates assaults, and enable you to scale or reassign network resources intelligently and affordably as your business evolves.
Progent can also assist you to use network management utilities to analyze and classify network data to implement traffic shaping, which permits you to configure Cisco routers to impose different throughput restrictions on certain types of activity according to the importance you specify. By storing and queuing data packets above your contracted volume, and by assigning preference to the most important applications, traffic shaping can keep service provider excess usage penalties from spiraling out of reach and/or avoid gaps in productivity caused by brute force enforcement of your network bandwidth restrictions during periods of heavy use.
Progent's CISA and ISSAP security consultants can assist you to develop a comprehensive security plan that incorporates your network management processes, and Progent's remote and on-premises network experts and Cisco CCIE and CNA qualified engineers can use the latest network management technology to isolate and remediate trouble rapidly to keep your network productive.
Contact Progent for Consulting Support for Cisco Network Management Solutions
To talk to Progent about consulting services for Cisco network management tools, call
To learn more about Progent's consulting assistance for Cisco solutions, select a subject:
- Introduction to Cisco Consulting Services
- Timely Remote Assistance from a Cisco CCIE Network Engineer
- Cisco Firepower Firewalls: Configuration and Troubleshooting Services
- ASA 5500-X Firewalls with Firepower: Setup and Management Support
- ASA 5500 Firewalls Upgrade. Migration Assistance
- Cisco PIX Series Firewall Maintenance Support
- Cisco Routers Consulting Expertise
- Cisco Wireless Network Design Services
- Aironet Wireless Access Points Consulting Support
- Cisco Small Business 100, 300 and 500 Wireless Access Points Engineering Services
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless Access Points Planning, Deployment and Debugging Consulting
- Cisco Wireless Controllers Experts
- Meraki Wireless APs Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Configuration
- Cisco Jabber and Management Expertise
- Cisco Catalyst Switches Engineering Expertise
- Nexus Switches Consulting and Support Services
- Cisco Meraki Switches Support and Troubleshooting Expertise
- Cisco Security and VPN Setup and Troubleshooting Assistance
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for Remote Workers
- Design Solutions for Cisco-based Data Centers
- Network Optimization Expertise for Service Providers
An index of content::
Wi-Fi VoIP phone integration Remote Support
wireless IP phones and Meraki APs Remote Support Services
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are mobile within office, hospitality, health-care or other venues where management requires portable phones that offer more control, security and durability than is achievable with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and fine tune many key pieces of your wireless infrastructure such as APs, routers and switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises assistance to help your organization create and administer a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
SonicWall TZ350 Firewall Security Audit Services
Security Consultancy SonicWall NSA 9450 Firewall
Progent's certified SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build protection into your corporate practices.
IT Services for Service Firms Support and Setup
Support for IT Service Firms Help and Support
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting experts under your own brand as a seamless extension of your IT services team.
Ubiquiti's U6 Lite WiFi access points Consultants
Ubiquiti UniFi Controller software Consultants
Progent can provide fast access to the skills of seasoned wireless consultants who can help organizations to assess the advantages of Ubiquiti UniFi wireless access points for your company and help you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, configure, and position UniFi wireless APs for optimal signal coverage and performance.
After Hours IT Consulting Hornetsecurity Altaro 365 Total Backup
Hornetsecurity Altaro 365 Total Teams Chat Backup On-site Support
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
System Center 2016 and SSRS Reporting Professional
24x7 Professionals System Center 2016 Virtual Machine Manager
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier network support experts. With Progent's economically priced network support packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide small business information systems world-class availability, protection, and performance.
Microsoft 365 Exchange Online Integration Remote Technical Support
Professional Office 365 Publisher Integration
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are offered in a variety of product bundles intended for customers from students and households to global enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to understand the many subscription options available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid networks that transparently combine local and cloud resources.
On-site Technical Support Windows Server Hyper-V 2016 Linux
24-Hour Windows Server Hyper-V 2016 Management Specialist
Hyper-V 2016 incorporates key features first designed for and proven on Azure, among the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-centric or hybrid deployment, develop and execute a smooth migration plan, train your IT administration and technical support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business value.
Services Documentation Online Support
Top Ranked Service Reporting IT Services
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small service firms who offer minimal documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to each client. The discipline of detailing and organizing service records results in more efficient service and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
Jabber Voice Messaging Support and Help
Jabber and Cisco IP Phones Online Consulting
Progent's Jabber consultants can provide remote or on-premises support to help organizations of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the technologies that go into building an end-to-end Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.
Solaris with Windows Services
UNIX, Windows Consult
If your office network combines UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple management, seamless dataflow, high availability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration assistance services feature network architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk services.
Dynamics GP Support and Help
Dynamics GP/Great Plains Troubleshooting
Microsoft Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering easy availability of strategic information and a rapid ROI. Dynamics GP confers major productivity benefits including its ability to expand the presence of your organization, manage your accounting, automate financial processes, unify procedures across your company, refine inventory control, increase order accuracy, grow sales and minimize lead-time, and maximize cash flow. Progent can help you configure and maintain a robust, safe server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to help you reap the full benefits of your Dynamics GP/Great Plains business management system.
SCCM 2012 Troubleshooting Network Engineer
SCCM 2012 Software Inventory Support Services
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device management solution or help you to enhance your current SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering expertise with associated Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.
ProSight Email Virus Filtering Specialist
Professionals Email Quarantine
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive security for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
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