The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your business is planning on migrating your primary or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly consulting services including colocation migration, equipment deployment and upgrades, infrastructure optimization, project management, virtualization configuration, remote network monitoring, streamlined network management, software programming, disaster recovery planning, data security evaluation, and the support of the Progent Test Lab.
Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health monitoring, enables safe end-user self service, and delivers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist businesses of any size with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and smart portable phones so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates standards, procedures and IT products to keep your IT network protected.
MS Office Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade solution featuring advanced security, transparent compatibility with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and better IP security with this easy-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the benefits of Office Communications Server across your whole organization.
Progent wants to hire staff-level, solutions-oriented Microsoft accredited consultants with MCSE credentials; Cisco certified system consultants with Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or comparable security credentials; and advanced network design consultants with experience in mobile access, wireless connectivity, fault tolerance, disaster recovery, data preservation, and VMware. Progent also is hiring employees to join Progent's team of helpdesk support technicians and remote support experts. Also, Progent is seeking experienced managers who can perform effectively in Progent's fast-paced, virtual office environment.
Progent can provide quick access to the skills of seasoned Wi-Fi consultants who can assist you to determine the value of Ubiquiti UniFi Wi-Fi access points for your business and assist you to design, install, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and place UniFi wireless APs for your required coverage and performance.
Before Progent’s MOM-based solution, system issues were approached reactively, once workers complained about them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent can now anticipate system issues before they becomes serious enough to disrupt network availability. Because of MOM, Progent can deal with incipient problems before customers are aware that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, security and performance.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to assemble effective test environments, the lab cuts capital costs and engineering risk and helps keep vital network initiatives on schedule.
Progent’s IT outsourcing packages offer affordable computer consulting for small companies. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can contain costs and minimize uncertainties, permitting IT support expenses to grow in a more moderate and manageable manner than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust system architecture for your vital applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent’s Microsoft-certified consultants can assist you to update your desktops from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit PC desktop processing, design an efficient upgrade strategy that minimizes operational interruptions, and deliver economical, expert remote support to assist your company to install 64-bit desktop software and application software on your current computers.
Progent offers fast and affordable online access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and Oracle Database Resource Manage.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or local service firms who offer scant documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports sent by each staff member to each client. The practice of detailing and organizing service activity allows more effective support and avoids a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Progent's Wi-Fi site survey services make it easy to plan, implement and debug a Wi-Fi network optimized for your facilities, providing your business a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and roaming ability your company needs. Wireless site survey services from Progent include online predictive modeling for planning a wireless network and on-premises site survey services for confirming, tuning, and debugging an operational wireless LAN.
If your organization does not require immediate online help but expects to require technical services with your network soon, you can conserve time and expenses and ensure that the appropriate IT skill will be available when you want it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or email email@example.com.
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-managed anti-spam and virus protection services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and manage their email application, regardless of server vendor, hardware type, or geographic location.
Progent imposes no minimum charge and asks no monthly commitment for services delivered during regular working hours. Progent's one-minute granularity avoids large bills for quick fixes so you will not be forced to allow less critical problems to stay unaddressed.
SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, reducing the complexity of creating, deploying, administering, and accessing enterprise data and analytical programs on platforms ranging from mobile devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and wide knowledge in planning and deploying data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Private Cloud Hosting service provides complete hosting of a small organization's servers in an environment that delivers the highest degree of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management services are based on proven virtualization technologies that allow small companies with mixed- platform environments to save dramatically on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent's Cisco Meraki Wi-Fi access point experts provide remote and on-premises support to assist organizations of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including switches, ASR routers and firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or computing device.
Progent's Microsoft certified Consultants provide three service programs to help medium-size and large companies create an efficient and successful internal Network Support Help Desk. Progent's consulting services include ROI analysis, process analysis and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies analyze the various top level Help Desk application programs on the market and decide which products might be excessively costly, lack key functions, or align badly with your company's corporate culture. Progent also provides short-term staffing for companies who want to augment their in-house Help Desk staff for occasional projects or to fill in for absent or incapacitated workers.
Progent's Cisco CCIE-certified SIP integration experts can help you to design, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective remote or on-premises expertise to assist you to migrate efficiently to a productive communications network that delivers fast ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Citrix offers a powerful family of products that provide enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix technology and can help you plan, validate, deploy, optimize, and maintain Citrix virtualization platforms.
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Progent can provide the expertise of a veteran specialist with years of experience configuring, managing, and upgrading video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT management group, your Internet Service Provider, and your video conferencing technology vendor to assist your company maximize the business value of your video conferencing solution.
Les Kent has a 35-year track record of effective network integration, business management, marketing, and operations. He has shown a knack for creating elegant information technology solutions during his time as as a system designer, programmer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global corporations.
Progent's Sun Solaris platform consulting experts offer small companies and software developers support for administering and maintaining Sun Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience provides you with a convenient one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet resources while supporting enhanced productivity by making these applications available to authorized remote users. ISA Server 2006 helps guard corporate applications, services, and information throughout all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your business achieves a smart and economical combination of protection, productivity, and performance.
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive protection for critical workloads like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, deploy, administer, and troubleshoot an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management services to make sure you complete your SCDPM 2016 initiative on time and within your budget.
Progent can help you prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your data, improve your security, enhance your analytics, take complete advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce programs that work seamlessly with Dynamics GP.
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to complete your project rapidly and economically. Progent's Exchange 2007 support, repair, and consulting services include assistance with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business goals.
If you are a network engineer with system support experience, teaming with Progent and helping Progent's customers will expand your abilities through collaboration with Progent's team of mutually supportive, world-class consultants. Progent's focus on providing network expertise and technical support to small companies will offer you the chance to consult in depth with decision makers and add tangibly to the growth of dynamic companies. In addition, Progent's virtual office environment provides state-of-the-art technology for remote support and wireless connectivity to help you to deliver fast solutions when you troubleshoot business-critical problems.
Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email help, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also help your business with Apple iPhone support and Apple iPad management, or migrating to iCloud. For business environments built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is available, secure, fast and aligned with your company's objectives.
Progent's Microsoft and Cisco premier network consultants can provide expert support for a wide range of products and technologies and can deliver that assistance online nationwide or onsite in select cities throughout the United States and anywhere in . Progent offers online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, as well as the the assistance of CISA and CISSP-accredited security engineers to handle high-level security design and problem solving. Progent has delivered remote network support to businesses in all 50 states in the U.S.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable workflow for recovering applications and services rapidly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and maintain a DR system powered by VMware SRM.
Progent can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent’s certified Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security gaps.
important features of Microsoft Dynamics GP accounting include a modular structure that lets you buy just the components you need, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting services that allow you to track all operations, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to business data, the ability to process data from virtually any db software or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to create custom applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP/Great Plains accounting into a productive business solution.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security strategy, streamline IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.