Progent can assist your organization in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
In performing consulting projects for corporate clients, Progent uses a structured approach based on defined milestones so as to meet financial, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are recorded to make available a detailed summary of IT services performed and to assist in downstream system maintenance.
Progent offers enterprise clients the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN environments efficiently following best practices.
Progent's ProSight Active Security Monitoring utilizes next generation behavior-based machine learning tools by SentinelOne to defend endpoints and servers and VMs against known and new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or show you how to upgrade to newer firewall/VPN technology. Progent can also help you create and implement a complete security plan that can incorporate firewall and VPN appliances and utilities, managed security and network defense services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going technical help, maintenance, training, and security expertise.
This page contains the latest updates on security threats, patches, and leading practices. Call or email Progent if you need assistance defending your system against the latest IT security threats.
Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and ongoing consulting support.
Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Progent's Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built upon mature virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide online and onsite support services to assist your company to maintain and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also assist you to plan and carry out an efficient Skype for Business migration.
SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the complexity of designing, deploying, managing, and using enterprise information and database programs on platforms ranging from mobile devices to enterprise information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of System Center 2016, extend or tune your current one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.
Progent can deliver a wide range of affordable consulting and support services to help your company to install, configure, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for individual computers or notebooks or work with you to design and implement a large-scale migration to new or revised OS platforms and business applications. Progent can also supply consultants and technicians to help you to prepare for and complete a site move or merger organized to cause minimal disruption of your business.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent's Network Call Center Outsourcing Services for PC desktop technical support are designed especially for small organizations who require fast access to a Help Desk Service Center with professional phone support and effective escalation options but who have to operate within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and robotics.
If your business does not need immediate online support but you think you will need technical services with your information system in the near future, you can conserve time and money and ensure that the right expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
If your business has a Sun Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-premier consultants can help your entire organization in a wide array of security areas such as security administration practices, security design and strategies, connection management systems and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM and ISSAP stipulate the core skills and international standards of knowledge that network security professionals are expected to possess. These certification give executive management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the experience and theory to deliver world-class security support and engineering services.
Progent's Cisco Catalyst 802.11ax WAP experts can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent offers the support of a senior specialist with years of hands-on experience installing, maintaining, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network support group, your Internet Service Provider, and your telepresence platform supplier to help your company maximize the business value of your telepresence solution.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for the legal profession. Progent offers online access to NetDocuments consultants who can help your law firm to plan, deploy, manage, tune, or debug a document management system (DMS) solution based on NetDocs.
For medium-size companies looking for IT support, Progent can deliver an array of options such as on-site service, on-line support, phone-based Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation support, software programming, and professional consultation. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent offers expert on-premises support for fixing network problems rapidly and affordably.
Progent's certified security staff can help you protect your Mac environment through expert services including performing security audits, recovery from virus and worm penetrations, setting up firewalls, integrating secure remote and mobile connectivity, installing monitoring software for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular goals of your corporate network.
Progent provides national online phone support and troubleshooting services for businesses that run environments powered by versions of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft products. Remote technical support provides maximum leverage for your information technology dollar by preserving client efficiency and shortening the time charged for computer repair services. Advanced remote support technology and skilled service specialists and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In most of situations your IT issues can be remediated by telephone or through a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to assist you with the most difficult system issues.
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Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own brand as a seamless extension of your network consulting team.
Progent can assist your company to plan and implement a smooth migration from a Sun Solaris-based IT system to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can help you preserve your information and minimize productivity discontinuity by developing an efficient migration strategy that preserves your existing assets in Solaris software and technology. UNIX-to-Windows transition support expertise available from Progent include analysis of current environment, migration strategy and validation, Exchange migration support, information and application porting, and processor and storage system migration and economization.
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If you are an information technology engineer with system support experience, teaming with Progent and assisting our clients will expand your skills via interaction with our team of motivated, world-class consulting experts. Progent's focus on offering IT expertise and computer support to small and midsize companies will offer you the chance to consult closely with decision makers and add tangibly to the growth of dynamic organizations. Also, Progent's virtual office network provides state-of-the-art technology for remote service and wireless connectivity to help you to come up with fast solutions when you take on mission-critical problems.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Remote 24x7 monitoring, automated alerts, and actionable reports are crucial to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a level of network stability that was once reserved for enterprises. Progent can provide several RMM solutions available as low-cost service packages designed to assist your company to identify and fix a most network problems before they get big enough to hurt your business.
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of all sizes to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving especially challenging issues, or full project management services. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified control of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
The Certified Information Systems Auditor accreditation is a globally recognized achievement that indicates expertise in IS security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified network security audit professional trained to help businesses in the areas of information systems audit services, information technology administration, systems and infrastructure ROI, information technology support, protection of information assets, and business continuity planning.
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.
For smaller companies, network security and information assurance and compliance can be excessively complex to master yet too risky to ignore. The largest largest institutions have been hacked, and the top cloud services have on occasion been taken down. It seems as though there's no place to hide. Progent has made it affordable for smaller businesses to carry out vital security projects successfully by offering the advantage of billed time to the nearest minute with no minimum charge for online help. This means you have access to a world-class information consultant to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a comprehensive security plan.
Progent's Microsoft and Cisco-certified network engineers can help you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer fast ROI by increasing your workers' efficiency, cutting the cost of equipment and service, simplifying management, and consolidating your key communications technologies.
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, expandability, and versatility that improve output of on-site, remote, and mobile workers. Progent's Microsoft-certified experts can deliver affordable remote engineering, technical support, and training services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Progent's certified SQL Server 2019 consultants can help you to evaluate the business case for migrating to SQL Server 2019 and can provide fast remote or onsite access to consulting experts in solution design and integration, software programming, database administration, and network security.
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management so you can plan and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's managed services for software/firmware update management offer businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices such as sensors and robotics.
Progent can assist you to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's National Support Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts offer telephone help and remote secure network access to isolate and resolve technical problems quickly and economically. The breadth of technical expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest network issues to qualified specialists as needed.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas such as secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT costs and improve availability.
Citrix offers a comprehensive family of platforms that deliver enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the strategic advantages of Citrix virtualization products and show you how to plan, test, implement, troubleshoot, and maintain Citrix solutions.
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Progent's Power BI experts can help your business to plan, install, manage, enhance or troubleshoot your Power BI solution. Progent can also help you to prepare your source data for Power BI reports and dashboards. Progent can show you how to build and manage a local, cloud, or hybrid environment for Power BI.
Progent can assist you to design, implement and manage a backupup/restore solution based on MSP360 Backup technology to protect your IT assets residing on any leading public cloud. Progent offers monitoring and management to prevent data loss caused by user miscues, computer error, malicious insiders, and external attacks such as ransomware.
Progent can provide the services of a certified engineer with expertise deploying technology from the leading telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to plan, install, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your information network. Progent also offers the expertise of infrastructure engineers able to assist companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, protection, and expandability you need to support your video conferencing/telepresence solution.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to meet your specific business needs. Progent's Microsoft support experts provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration services for safe, company-wide information sharing plus integration with CRM products.
Progent's wireless site survey services assist you to design, install and debug a Wi-Fi LAN customized for your facilities, offering your business a WLAN that has the reception, performance, capacity, QoS, data protection, and hand-off ability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises survey services for validating, tuning, and debugging an operational Wi-Fi network.
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a level of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management options available as economical services designed to assist your company to identify and resolve a an array of network issues before they can disrupt productivity.
Progent's Shared Call Center service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
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Progent's support services for patch management provide organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your servers, endpoint devices scanners, network appliances like switches and wireless APs, and IoT devices like sensors and robotics.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching solution for securing the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server support professionals can help you design, rationalize, test, install, customize and support the any edition of ISA Server 2006 on your network.
Progent's Microsoft-certified professionals average more than 10 years of background delivering email solutions for customers ranging from small offices to global corporations. Progent offers economical consulting for all versions of Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and implement remote and wireless email access. Progent's Microsoft Exchange support services can assist you in designing and carrying out a move from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2019 Server. Progent provides support for Windows 10 and Windows 11 clients running Office Outlook and can help you configure Outlook Web App for popular browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for workers who are mobile within campus, warehouse, health-care or other environments where IT management wants portable phones that provide more administrative control, security and ruggedness than is achievable with the BYOD mode of workplace communications. Creating solutions with Cisco's wireless IP phones usually requires that you configure and optimize many components of your wireless infrastructure including APs, switches, wireless LAN controllers, and management software. Progent's Cisco-certified consultants can provide remote and on-premises support to help your organization create and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent can assist your IT team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that combine on-premises resources along with one or more cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Mac support consultants can assist you with a broad range of system foundation areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless networking. For company networks built solely on Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to handle the challenge of designing, configuring, and maintaining a system infrastructure that is reliable, safe, productive and supportive of your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan SAN solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent's Microsoft and Cisco certified experts offer several ways to help mid-size and large organizations develop an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and enhancement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies analyze the various top level Help Desk software packages on the market and determine what products might be excessively costly, lack critical features, or align badly with your organization's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk staff for occasional tasks or to substitute for absent or indisposed personnel.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's production servers in a solution that gives the maximum degree of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to offer a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from older releases of VMM, design processes for creating and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of new technologies like Storage Replica and Shielded VMs. Progent's virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Windows Server 2008 is an important step forward in making information systems more secure and available, easier to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, staffing, monitoring, and security engineering services.
Progent's remote access and smartphone synchronization specialists can assist you to plan and deploy secure access solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your IT network, enabling your business to improve the productivity of your off-site workforce.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud readiness, supports popular handheld devices, permits single login with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the many technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this mission-critical product.
Progent's IT outsourcing services for small businesses feature designing 2003 Server, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-site repair, fixing chronic IT issues, and creating a company-wide security strategy. Progent can show you how to maximize network availability and performance via fault-tolerant technologies, redundant network topology, and proactive server monitoring. Progent also offers special project assistance for large-scale migrations and can help with needs definition, resource inventory, bill of materials development, vendor selection, purchasing logistics, and full documentation. Progent's computer outsourcing help also includes training for office productivity programs such as Microsoft Office.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to design, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's experts can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's business goals.
Progent practices information transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Small companies who utilize familiar freelance consultants or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient.
Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud products and services.
Progent's Microsoft-certified relational database consultants offer businesses of any size remote support for leading RDBMS products such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include installation and configuration, database architecture and coding, management services, replication strategies, capacity planning, tuning, migration, information security, backup and recovery systems, problem solving, and training.
Progent's ProSight portfolio of managed services are designed to provide organizations who have small in-house IT administration and support teams with low-cost access to enterprise-class management tools and consulting experts. Advantages of the ProSight catalog of managed services include fixed IT management expenses, automation of common management processes, continual adoption of the latest technology, smooth migration from older systems to current solutions, improved fit between computer technology with business goals, guidance from veteran network experts, and allowing management to concentrate on business instead of fast-evolving network technology.