Additional Topics of Interest

Computer Support Help Desk Outsourcing Remote Support Services
Service Desk Management Support IT Consultants

Progentís Help Desk Co-management service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading shared PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

Top SQL Server 2014 AlwaysOn Availability Groups Network Consulting
Immediate SQL Server 2014 In-memory OLTP Consultant Services

Microsoft SQL Server 2014 incorporates significant improvements in key areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as system design, configuration, management, remediation, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.

24/7 Meraki CMX IT Services
24x7 Meraki Technical Support Services

Progent's Cisco-certified wireless networking experts offer online and on-premises consulting and troubleshooting services to assist your organization to design, configure, administer, tune, and debug wireless deployments that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to design and implement hybrid environments that combine local and cloud-hosted services and that deliver easy access, enhanced security, streamlined management, and consistent performance for all your wired and wireless endpoints.

64-bit Processing Consult
Remote Microsoft Certified Partner 64-bit Migration Professionals

Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs which you want to retain plus the new 64-bit editions of software you plan to install.

24 Hour Remote Troubleshooting System Center Operations Manager
Monitoring and Reporting Configuration

Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has progressed so far that companies of all sizes can get a level of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost services created to assist you to identify and fix a most IT network problems before they can impact your business.

Setup and Support SCDPM 2012 Deduplication
SCDPM 2012 IT Consultant

Progent's Microsoft-certified consultants can provide remote or onsite support to assist businesses of all sizes to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

MS SQL Security Auditor
Microsoft SQL Server Software Consultant

Progent's certified SQL Server programmers and database administrators offer remote consulting to help organizations of any size to build, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants can provide support for any element of application development in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.

Hybrid Office 365 integration Technical Support Services
24/7 Office 365 hybrid solutions for Exchange Support Outsourcing

Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget.

Emergency Apple OS X and macOS Remote Troubleshooting
Apple iPhone Professionals

Progent's experts offer Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple Mac applications. Progent can also help you with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud services. For computer environments built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.

Office Entourage for Mac Training
Office Outlook for Mac Learning

Progent can provide onsite training customized for people who want to expand their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac application software.