Progent provides nationwide urgent technical support and consulting services for businesses that run networks powered by variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Remote technical support offers maximum leverage for your IT dollar by extending client efficiency and shortening the hours charged for network repair services. Sophisticated online access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your site. In the vast majority of situations your network issues can be remediated over the phone or through a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the most challenging network problems.
For advanced project management assistance, Progent can provide access to senior information technology experts with years of background in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise clients adhere to leading practices to make sure strategic projects are completed on time and within budget.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can help you in all facets of your migration to Exchange 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can help your organization to design a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of network experts located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning experts. Progent can also help your business to design and carry out a move to the Flexential data center with services such as planning system configuration, specifying hardware, system configuration and testing, troubleshooting, streamling remote network management, and educating your network support team.
Progent is among the most expert network support companies for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full advantages of Microsoft Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Progent's Microsoft-certified consultants can help your business to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve security and compliance, and boost worker output by making sure that operating systems and applications stay up to date, tracking licensing, and reporting usage patterns to help you make smart purchasing choices. When you are set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out an efficient move to SCCM 2012.
Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that seamlessly combine physical resources as well as one or more cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better technical solutions for your information network.
Progent offers small organizations a pair of specially designed security evaluation scanning packages that provide, at a preset price, remotely managed inventory scans of your security profile which are evaluated by certified information security engineers who interpret the data collected by the scan, deliver objective evaluations of your current network security, and make recommendations for improvements. Progent has developed two non-overlapping security inventory scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while delivering enterprise-class evaluations of your IT network's vulnerability to attack.
Progent's certified professionals provide technical support and network consulting services for Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, integration, administration, and support services for Exchange Server include planning, installation, documentation, local and off-site technical support, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.
Progent's Cisco certified wireless networking experts offer economical remote and on-premises support for end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can assist your business to plan and manage Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet access points.
Progent's Solaris platform consulting services provide small and mid-size companies and software developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with a convenient single consulting firm to help you create and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Application Publishing with ISA Server 2006 allows more control over intranet resources while supporting increased efficiency by making these applications available to legitimate remote users. ISA Server helps protect business applications, services, and information across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can show you how to design, deploy, set up, and support ISA Server on your network so your company benefits from a highly functional and economical combination of protection, productivity, and speed.
Progent can assist small and mid-size organizations to implement unified remote endpoint management and monitoring platforms for administering endpoint devices operated by work-from-home employees.
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts while retaining your own brand as a seamless arm of your network services team.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical remote and on-premises consulting, application development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive intranet solution.
Progent offers affordable remote access to an Oracle MySQL RDBMS administrator or application programmer and can assist organizations of any size to configure and maintain MySQL within a reliable IT infrastructure that offers high levels of speed, scalability, and protection. Progent also has experience assisting companies migrate databases from Oracle to MySQL.
Progent offers cost-effective online support to assist companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers as-needed consulting to help you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and on budget.
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast remote or onsite contact with consulting experts in solution planning and deployment, software development, database administration, and cybersecurity.
Progent's Cisco-certified wireless consulting experts can assist businesses of any size to plan, implement, manage and repair Cisco Aironet wireless AP solutions to provide the throughput, range, capacity, scale, security compliance and manageability needed for transparent access between Wi-Fi and wired networks. Progent can provide efficient remote and onsite support for legacy and current 802.11ac Aironet wireless access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent's ransomware experts can assist your business to assess your ransomware defenses, remotely monitor and guard your network, assist with settlement negotiations with a threat actor, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
For over 20 years, Progent has delivered budget-friendly IT planning, configuration, debugging, cybersecurity, and development for information networks of all sizes.
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Progent's Cisco certified network infrastructure experts can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent can help your organization to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Global Information Assurance Certification was established in 1999 to certify the knowledge of network security experts. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the security services covered within GIAC accreditation such as auditing infrastructure security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progent's Microsoft-certified consultants can provide small and midsize companies computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a central location for your employees or clients to connect to, organize, share and manipulate useful information, files, and software and to communicate with one another. It enables quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and without an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they've developed in a way that makes data easy to find, retrieve and re-use.
This page includes the latest updates on security threats, patches, and leading practices. Contact Progent if your organization needs help defending your network against the latest IT security threats.
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, application development, and debugging support for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent clients who lack sufficient internal resources to configure effective pilot environments, the lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Progent's Technical Response Center (TRC) offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours phone support and online secure network access to troubleshoot and resolve technical problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult problems to appropriate specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your request for support in less than one hour.
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and migration services for Windows 10 offered by Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and post-migration Call Center support services.
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
ProSight Reporting is a growing family of in-depth reporting utilities created to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of any size to configure, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Dynamics GP 2015 R2 introduces a new design that enhances cloud integration, works with popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to address the critical technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center environment.
Cisco DNA Center Management Consulting Organization
Cisco's Small Business series of access points are Linux-powered devices intended as entry-level wireless APs for light workloads. Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite configuration and debugging support to help your organization to design, implement, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.
Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that combine local resources as well as one or more public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and fixing SCOM environments and offer companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more leveraged use of servers, simplified operations, increased network availability, and easier manageability. Typical uses for virtual servers are resource consolidation, low-cost hosts for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of software development or evaluation systems from production systems.
ProSight Reporting is a growing line of real-time reporting utilities designed to integrate with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, configure, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.
Progent's SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your corporate processes.
Progent can assist your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security, and increase worker output by making sure that operating systems and applications stay up to date, managing licensing, and monitoring resource usage profiles so you can make informed buying decisions. Once your organization is ready to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.