Additional Topics of Interest
Progent Management Team Network Administration
Progent's management team includes industry professionals with decades of background providing network consulting, troubleshooting, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent is proud to have put together a management team that can provide businesses with the best service value in the industry.
Small Business Systems Support
Progent provides the help of Microsoft and Cisco-Premier network support experts to show customers economical alternatives to help organizations maximize the value of Microsoft and Cisco products. For environments that range from remote offices to large enterprises, Progent's expert engineers can help you enhance your information system's e-mail infrastructure, security, reliability, throughput, and network administration.
XenServer Virtualization Engineer
Progent's Citrix-authorized engineers can assist your company to understand the strategic benefits of XenServer and other Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology environment and show you how to enhance consolidation, performance, protection, uptime, and recoverability.
Envisioning Phase: Requirements Definition Network Support
When performing IT projects for enterprise customers, Progent follows a structured methodology driven by specified milestones in order to achieve budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional implementation. All phases are documented to make available a detailed summary of technical services performed and to help in downstream system support.
Development Group for Power BI on Azure VMs
Progent's Power BI experts can help your business to plan, install, maintain, update or debug your Power BI solution. Progent can also help you to prepare your target data for Power BI visualizations. Progent can show you how to implement and manage an onsite, cloud based, or hybrid environment for Power BI.
Online Help Desk Consulting Services
The Helpdesk service model used by Progent's Technical Response Center gives small and midsize businesses an efficient option to reliance on freelance consultants by offering extensive technical knowledge accessible to multiple support teams, optional round-the-clock availability of emergency assistance, escalation capability to world-class experts for solving even the most complex problems, support consistency and dependability, prompt follow-up overseen by seasoned service administrators, a variety of easy-to-use techniques for initiating support tasks, and excellent progress visibility enabled by trouble ticket tracking and accessible through a web-based portal.
Exchange Server 2003 Upgrade Online Support Services
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Office Word 2007 Services
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad range of economical online support services to assist your organization to manage and troubleshoot your existing Microsoft Office Word environment or help you to move to a newer release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various versions of Office Word, integrating Word with other Office applications such as Office Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training sessions tailored for your special requirements.
information Systems Audit for Firewall and VPN
Progent provides small and mid-size businesses expert consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper Networks, and SonicWALL. Progent can show you how to design a comprehensive security strategy and select appropriate products from multiple suppliers to support your security goals while sticking within your budget restraints.
Microsoft Certified Partner Office 365 and iPhones Consultant Services
Microsoft supports seamless hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget.
Technical Support for Cisco RADIUS Security
Cisco's security and remote access technology for small to medium sized companies offer a complete array of manageable security hardware and software to help you protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate objectives.
Online Technical Support for Remote Monitoring and Reporting
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and fixing SCOM solutions and offer companies of all sizes expert remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.