Progent's UNIX platform support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent has more than a decade of background deploying, and supporting the core platforms that make up System Center and can help your organization to plan, deploy, maintain, and repair your System Center solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help you to upgrade to the latest edition of Microsoft System Center from a previous release or from a third-party datacenter management solution to deliver the benefits of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application performance monitoring.
Progentís non-stop interoffice connectivity and 24x7 network connection engineers can help small organizations create non-stop Interoffice connectivity by means of redundant networks featuring automatic failover. Progentís Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.
Microsoft Windows SUS enables information technology administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT staff can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and end users, and post-migration Call Center support services.
The Help Desk Call Center service model adopted by Progent's Technical Response Center offers small and midsize organizations an efficient option to reliance on independent service individuals by offering extensive expertise shared by multiple support teams, optional round-the-clock availability of urgent help, fast escalation to top-level experts for solving the most complex problems, support consistency and dependability, quick follow through overseen by veteran support administrators, a variety of convenient ways for initiating support tasks, and a high level of progress transparency enabled by trouble ticket updates and available through a web-based portal.
Progent's Microsoft-certified consultants can assist your company to automate desktop PC update and patch deployment by providing expertise with management solutions like System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Our Experts Group offers consulting in key areas such as Macintosh networking and applications; Support for Linux-based, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical application support; Chief Information Officer, management information analyst, and project management services; Custom program design and integration; Web, electronic business, EDI, and client information portal design and integration; Database support and performance consulting; Business information consulting; and Telecom architecture consulting.
For large organizations, Progent can supplement internal network support groups by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can act as a seamless nearby supplement of corporate IT management. Progentís enterprise support services include company-wide security, online branch office support, network architecture, Sarbanes Oxley conformance, project management, and world-class service for multi-site office environments powered by Enterprise Windows 2003. Progent can offer field engineers and technicians to help with a campus move or office move, or a system designer to help with building or using an Internet Data Center or co-location site.
Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP platform built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its segmented approach you are able to purchase only the capability you currently require, with the ability to expand clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP support engineers can show you how to install, customize and manage the current version of Dynamics GP or migrate efficiently from an earlier version.
Microsoft supports transparent hybrid networks that combine Office 365 and on-premises Exchange deployments. This permits you to have specific mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of any size to design, deploy, manage, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide occasional help for fixing especially stubborn issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Cisco-Premier network engineers can assist you to run Cisco's management tools along with a variety of specialized third-party applications to create a complete network management solution in order to keep your network running reliably, fully utilize expensive resources, protect your data, revive quickly from hardware failure or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your company grows.
Progent can help you in all facets of your migration to Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent is one of the most qualified IT consulting companies for integrating email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 management.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting services are based on proven virtualization architectures that allow small companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent can assist your business to maintain System Center 2007 Configuration Manager to simplify operations, improve security, and boost productivity by making sure that critical applications are always up to date, managing licensing, and reporting resource usage profiles to help you make smart buying choices. Once you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.
Progentís expert programmers, relational database designers, and project managers can assist enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by providing database designers and software programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can help businesses to create, expand, repair, or port web-based applications to utilize the latest advances in web technology.
Remote management cards give IT administrators complete control over a server without the requirement for an on-site presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote management cards to deliver low-cost off-site technical support. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Progent offers national remote phone support and consulting services for companies that run Apple Mac networks or whose IT systems include a mix of Apple macOS and OS X with Microsoft technology. Progent's engineers offer macOS and Mac OS X clients a range of services including desktop support, migration to the most recent version of OS X from other earlier editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote technical support provides maximum return for your IT budget by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced remote support utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist with the most difficult network issues.
Progent's Microsoft engineers can provide in-depth support in implementing, managing and debugging all versions of Project Server and can deliver a wide range of cost-effective remote consulting services based on industry best practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Support services offered by Progent include system design, software configuration and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training classes.
Progent is among the most qualified IT support companies for designing email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now address system troubles before they becomes critical enough to impact network uptime. Because of MOM, Progent can deal with looming problems before clients know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, safety and productivity.
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your IT team and end users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Citrix offers a comprehensive family of platforms that deliver advanced manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix virtualization products and can help you design, test, implement, optimize, and support Citrix virtualization platforms.
Progentís wireless professionals can help small organizations plan, choose, evaluate, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of protection that equals or excels wireline connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and install the wireless link technology that fit best with your business needs.
Progentís IT outsourcing support offerings for small companies feature planning Windows XP, .NET Server, and Microsoft BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person repair, resolving chronic IT problems, and creating a comprehensive security plan. Progent can show you how to maximize network availability and throughput with non-stop configuration, resilient network architecture, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can help with needs definition, resource inventory, BOM development, vendor qualification, procurement coordination, and complete documentation. Progentís IT outsourcing service also features education for office productivity programs such as Microsoft Office.
E-Mail Guard from Postini offers constantly upgraded spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to qualify for a regular Postini license, you can still get access to Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and antivirus service offering. Progentís expert e-mail security professionals can help you create an email safety strategy that includes anti-spam and virus defense products and processes.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Cisco offers a full array of routers that includes routers built to provide the security, performance, and reliability demanded by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's CCIE-certified network infrastructure consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco-certified SIP infrastructure consultants can assist organizations of any size to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable remote or on-premises support to help companies to migrate smoothly to a modern communications ecosystem that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Progent provide businesses of any size enterprise-class IT online or onsite consulting services for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent provide organizations of any size world-class IT remote or onsite consulting services for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix serious issues detected by Microsoft SCOM 2012.
Progentís fault tolerant system experts offer non-stop computing consulting, disaster recovery services, network load balancing, 24x7 interoffice access, non-stop Internet interface design, fault-tolerant data center consulting, and other fault-tolerant operations consulting to show your small business configure a non-stop network for strategic applications. Progent has the knowledge and experience to design affordable, 24x7 networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a fully redundant Internet interface and intelligent network load balancing.
Progent's Microsoft Certified professionals offer expert consulting for corporate-wide deployments of Microsoft Exchange. Progent's experts can help you plan multi-site Exchange Server installations or upgrades and can provide local personnel to assist enterprises with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Progent offers a selection of network support bundles for small organizations. These information technology outsourcing and network monitoring services are built around the proactive problem solving abilities of Operations Manager 2007, a next-generation server and IT management product that monitors the reliability, performance, and security of your information system and isolates incipient problems before they can bring down your system. With Progent's economically priced network service packages, small organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
Microsoft Dynamics GP 2010 accounting software is a full-featured business management solution that unifies information and operations across your company, interfaces seamlessly with other applications, and connects employees, clients and suppliers regardless of time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a reliable, secure server and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Windows 8.1 is designed to run on devices from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, including touch screen interface and iconic live tiles user interface, offer a broad range of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can help get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum competitive value from the operating system's various technical enhancements.
Progent offers national remote phone support and consulting services for businesses who run Apple Mac environments or whose IT systems feature a mix of Mac with Microsoft products. Progent's experts can provide Apple macOS and Mac OS X clients a range of IT services such as desktop assistance, upgrading to the latest version of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote technical support provides maximum return for your IT dollar by protecting user productivity and shortening the time billed for network repair services. Advanced online access tools and experienced technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of phone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to help with the most challenging network issues.
Progent's Cisco-certified network consultants can help you build an affordable, fault tolerant Internet configuration solution that can deliver 24x7 Internet access through a broad range of high availability Internet access technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE professionals to help you utilize the latest techniques for fault tolerant Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.