Cisco Premier Support Services Cisco unveiled innovative products targeted specifically for small business IT networks and designed to provide exceptional levels of security and collaboration at a budget-friendly price. Products introduced by Cisco were the Cisco Spam and Virus Blocker, the NSS2000 and NSS3000 Network Storage Systems, and the newest version of the Cisco Smart Business Communications System (SBCS).

The Cisco Spam and Virus Blocker is a purpose-built antispam and antivirus security device that virtually eliminates email-based threats as shipped. Cisco's NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint network-attached storage appliances that offer security for valuable information and enable workers to access shared information easily. Cisco's Smart Business Communications System (SBCS) Version 1.4, a complete collaboration and communications system that easily interconnects sites, workers, and customers however dispersed. Cisco's current release features the industry's first wireless desktop VoIP handset with Bluetooth wireless support. To view Cisco's news release, refer to Cisco Introduces Networking and Security Solutions for Small Companies.

Cisco Spam Blocker Appliance
Cisco Spam Blocker Support Services The Spam and Virus Blocker protects small companies by providing powerful defense against junk mail, viruses and phishing and other email-borne attacks to secure your network and corporate data and simultaneously improve efficiency. Since the appliance stops spam and viruses with minimal set up and stays current on its own, it does away with the expense and hassle associated setup and ongoing and administration. By eliminating unwanted email, Cisco's Spam Blocker increases the performance of networks, servers, and workstations. The Spam and Virus Blocker is a comprehensive defense against email-born threats by including hardware, intelligent software, continuous patches, and technical support in a single bundle.

Key benefits of Cisco's Spam and Virus Blocker appliance are:

  • Efficiency: Assists to ensure that email attacks and spam are intercepted and business messages are delivered.
  • Ongoing automatic patches: Non-stop interaction with SenderBase services, a network database of email safety risks, ensures that the Cisco Spam Blocker appliance installs the most current updates to safequard your business email.
  • Easy setup and use: Easy-to-use browser-based installation tools permit you to install Cisco's Spam Blocker appliance in nearly any environment in 15 minutes, delivering instant security for your business network.
  • Streamlined administration: As soon as your company installs the Cisco's Spam and Virus Blocker appliance, you benefit from junk mail and malware protection with minimal extra hassle demanded of your IT group.

Cisco NSS2000 and NSS3000
Cisco NSS2000 and 3000 Network Storage Systems Support Services The Cisco Small Business NSS2000 and NSS3000 provide the dependable protection and advanced backup features that your company requires, at a cost small companies can afford. The NSS3000 accommodates up to 4 terabytes of data and as many as 15 concurrent clients per enclosure, offering the optimal answer for holding, sharing, and backing up your vital business data. As distinct from ordinary network-attached storage (NAS) alternatives, the Cisco Small Business NSS3000 provides the advanced archiving, cryptography, client validation, and service continuity your organization requires.

The Cisco Small Business NSS3000 four-Bay Gigabit Storage enclosure handles any certified disk. The chassis offers a wealth of capabilities in a desktop-size system engineered for small companies. The NSS3000 Storage enclosure also offers your company the flexibility to configure the product without any connected drives, to reconfigure it at any time, and to link several Cisco NAS chassis with one another, providing a platform that can smoothly expand with your company.

Your company can use the Cisco NSS2000 or 3000 to:

  • Intelligently back up vital data from each desktop and server in your company
  • Offer centralized storage and distribution of important files
  • Employ Continuous Data Protection (CDP) to copy automatically every revision of every file archived by employees, permitting your business to restore information easily
  • Store and archive video from your company's surveillance cameras

Cisco SBCS
Cisco NSS2000 and NSS3000 Help The Smart Business Communications System Version 1.4 is an easy-to-manage and comprehensive collaboration and communications solution that enables small businesses to interconnect telecommuters, mobile workers and office workers in disparate sites to enhance their ability to interact with customers and colleagues. In Release 1.4, the aggressively priced system has enhanced wireless support including the industry's first wireless desktop VoIP handset with built-in Bluetooth, the SPA525G IP phone, which allows companies to grow cost-effectively by deploying phones in places where traditional telephone wires or network wiring is not present or cannot conveniently be added.

Additional new components of the Cisco SBCS Release 1.4 are:

  • The Cisco 520 Secure Router product to help guard the company's network and give employees secure access to the Internet and important corporate information wherever they are
  • The Configuration Assistant v. 1.9 to allow stakeholders to streamline the configuration and installation of solutions created specifically for individual companies

How Progent's Cisco-certified Professionals Can Assist You to Take Advantage of Cisco Technology
Progent's Cisco support professionals and CCIE accredited networking experts can help you to assess the latest Cisco products to determine their appropriateness for your environment, install Cisco solutions to enhance the protection and performance of your information network, and troubleshoot Cisco products both onsite and online to keep your network running smoothly. Progent's IT professionals can provide a range of cost-effective support services to improve the availability, security, efficiency, and maintainability of your IT network:

Immediate Access to Cisco CCIE Engineers
Progent delivers easy, immediate, and cost-effective assistance from CCIE support professionals. CCIEs are highly-qualified network gurus who earn this prestigious classification only through comprehensive examination by Cisco. CCIEs can resolve the most complex problems associated with network planning, implementation, troubleshooting, and service. Progentís CCIE professionals work closely with Cisco engineers in identifying problems with Cisco's IOS platform and finding fixes or obtaining software updates to resolve anomalies. Progent gives you fast contact with a CCIE by telephone so you can get instant assistance for complex network troubles that are impacting business productivity but are outside the scope of your usual network service resources. Progent's CCIE support engineers can access your environment via state-of-the-art remote connectivity tools in order to provide fast and cost-effective diagnosis and remediation of urgent infrastructure problems.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone experts can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco SRST solutions for survivability. For additional details about Progent's offerings for Cisco's Unified Communications solutions, go to Cisco IP Telephony and Unified Communications Engineering Help.

Cisco Unified Communications Manager and CallManager Unified Messaging
Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the center of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express provide an advanced IP-PBX solution by integrating with apps that include Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified CUCM consultants can help with any aspect of Unified Communications Manager support and debugging in areas such as integrating Cisco Voice over IP phones and desktop video IP phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.

Cisco ASA and PIX Firewall Consulting
Progentís certified Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security holes.

Security Inventory and Audit Packages
Progent's CISA, CISM and CISSP-certified security consultants can provide a variety of cost-effective network security Inventory service bundles and network security evaluation service packages designed to give businesses of any size an opportunity to get a professional opinion about the quality of their protection environment. These packages vary from low-cost external security scan and internal security scan options for small and midsize businesses up to a high-end security evaluation package for corporations who have to meet security standards required by state regulators or by customers. For every security assessment bundle, engineers with high-level security accreditations evaluate and summarize scanned information and provide suggestions for efficient remediation.

Cisco SIP Connectivity Solutions: SIP PSTN Trunks and CUBE Configuration Expertise
Progent's Cisco-certified SIP trunk consultants and Cisco CUBE integration consultants can help organizations of any size to plan, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers cost-effective online or on-premises expertise to assist businesses to move efficiently to an advanced unified communications ecosystem that offers accelerated ROI. Progent's Gold-certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

Consulting Consulting and Troubleshooting Services for Cisco Wireless Products
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to assist you to develop a comprehensive wireless network design and implementation strategy that integrates a wide array of wireless appliances and technologies and offers the identical protection, scalability, and manageability you demand from your wired environment. Progent can help you to implement seamless integration between Cisco wireless products and wireless products from other vendors to offer your business the functionality you need plus the most secure, dependable, and cost-effective wireless networking system possible. Progent's CISM, CISSP, and ISSAP security specialists can show you how to design protection into your WLAN and your business operations.

Simplified Management Solutions for Cisco-powered IT Network Infrastructure
Progent's Cisco-Certified network engineers can provide assistance with Cisco's network management utilities alongside a variety of powerful third-party products to create a complete network management solution to keep your environment running reliably, conserve limited resources, protect your data, revive rapidly from device breakdown or malicious assaults, and enable you to add or repurpose network components intelligently and economically as your company evolves.

To find out additional details concerning Progent's support for Cisco connectivity and security technology, phone 1-800-993-9400 or see Contact Progent.

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