Cisco Certified Support Services Cisco introduced innovative products targeted specifically for small company IT networks and engineered to deliver exceptional levels of security and collaboration for an affordable price. Products announced by Cisco were the Cisco Spam and Virus Blocker, the Small Business series NSS2000 and NSS3000 Network Storage Systems, and the newest release of the Smart Business Communications System.

The Cisco Spam and Virus Blocker appliance is a dedicated spam, virus, and phishing filter security product that virtually eliminates email threats with no set up. Cisco's NSS2000 and NSS3000 Small Business Network Storage Systems are economical desktop network-attached storage devices that offer security for valuable data and enable workers to share files effortlessly. Cisco's Smart Business Communications System Release 1.4, a full collaboration and communications system that seamlessly connects sites, employees, and customers anywhere. Cisco's current version incorporates the industry's first wireless small-footprint VoIP phone with Bluetooth capabilities. To view Cisco's news release, refer to Cisco Unveils Networking Products for Small Businesses.

Cisco Spam and Virus Blocker
Cisco Spam and Virus Blocker Consulting Services The Spam and Virus Blocker protects small organizations by providing extensive defense against junk mail, viruses and other email threats to guard your system and corporate information and simultaneously improve efficiency. Since the appliance stops spam and viruses with minimal set up and updates automatically, it does away with the cost and hassle required for initial configuration and continuing and administration. By filtering out unwanted email, Cisco's Spam Blocker appliance increases the performance of network connections, servers, and computers. The Spam and Virus Blocker appliance is an end-to-end solution email attacks by including a physical appliance, software, continuous patches, and technical support in a unified package.

Notable benefits of the Spam and Virus Blocker appliance are:

  • Accuracy: Assists to ensure that email-borne attacks and spam are intercepted and legitimate messages are accepted.
  • Ongoing self-installed patches: Constant interaction with SenderBase services, an online database of email security risks, makes sure that the Spam & Virus Blocker appliance installs the most current patches to guard your corporate email.
  • Easy setup and use: Easy-to-use browser-based installation wizards allow you to configure the Spam Blocker in practically any environment within 15 minutes, providing instant protection for your company.
  • Streamlined administration: As soon as you deploys the the Spam Blocker appliance, you benefit from junk mail and virus protection with no extra hassle required from your IT group.

Cisco NSS2000 and 3000 Network Storage Systems
Cisco NSS2000 and NSS3000 Network Storage Systems Support Services The Cisco NSS2000 and 3000 Network Storage Systems provide the dependable security and advanced data backup capabilities that your company requires, at a cost small organizations can afford. The Cisco Small Business NSS3000 supports as much as to four TB of data and as many as 15 simultaneous clients on each chassis, offering the ideal answer for holding, sharing, and archiving your vital business information. Unlike entry-level network-attached storage (NAS) systems, the Cisco NSS3000 delivers the state-of-the-art archiving, cryptography, client authentication, and high availability your business requires.

The Cisco Small Business NSS3000 four-Bay Gigabit Storage System enclosure supports any approved drive. It provides a range of features in a desktop footprint designed specifically for small companies. The Cisco Small Business NSS3000 Storage System enclosure also offers your business the versatility to deploy the product without any attached drives, to modify the product easily, and to link multiple NAS chassis with one another, providing a solution that can smoothly expand with your company.

Your business can use the Cisco Small Business NSS2000 or NSS3000 Network Storage Systems to:

  • Automatically back up important information from each PC and server in your company
  • Offer centralized storage and sharing of important files
  • Employ Continuous Data Protection (CDP) to copy automatically each revision of each file archived by workers, permitting your company to restore data with ease
  • Store and save video from your company's surveillance system

Smart Business Communications System (SBCS)
NSS2000 and NSS3000 Network Storage Systems Consultants The Smart Business Communications System Version 1.4 is an easy-to-manage and complete sharing and communications solution that enables small businesses to connect at-home workers, mobile workers and office workers in disparate locations to improve their ability to communicate with clients and teammates. In the latest release, the aggressively priced system has improved wireless features such as the first wireless desktop VoIP handset with built-in Bluetooth technology, the Cisco SPA525G IP device, which enables companies to expand cost-effectively by installing phones in places where traditional telephone lines or network cables are missing or cannot easily be added.

Additional new pieces of the Cisco SBCS 1.4 version are:

  • The Cisco 520 Secure Router to help guard a small business infrastructure and give employees secure access to the Internet and key business data wherever they are
  • Cisco's Configuration Assistant Release 1.9 to enable partners to simplify the configuration and installation of solutions designed specifically for certain companies

How Progent's Consulting Engineers Can Assist Your Business to Get the Most Out of Cisco Technology
Progent's Cisco-qualified consultants and Cisco CCIE engineers can assist your company to evaluate new Cisco products to determine their appropriateness for your IT system, install Cisco security and communication platforms to enhance the security and efficiency of your network, and troubleshoot Cisco devices both in person and remotely to keep your network operating dependably. Progent's consultants offer a variety of low-cost technical services to improve the reliability, protection, performance, and manageability of your information network:

Quick Online Access to Cisco Registered CCIE Engineers
Progent delivers easy, quick, and cost-effective assistance from Cisco CCIE engineers. CCIEs are elite network experts who are awarded this prestigious classification only through strenuous testing by Cisco. CCIEs are able to resolve the most sophisticated problems surrounding IT network design, deployment, repair, and service. Progent’s CCIE professionals work closely with Cisco in-house staff in analyzing issues with Cisco's IOS platform and finding workarounds or acquiring software updates to resolve anomalies. Progent offers fast contact with a CCIE by telephone so that you are able to get urgent assistance for complex network troubles that are undermining business productivity but are beyond the scope of your local network support resources. Progent's CCIE consulting experts can access your network via state-of-the-art off-site connectivity tools in order to provide fast and affordable diagnosis and remediation of urgent network difficulties.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, solving QoS, setting up SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability. For additional details about Progent's engineering help for Cisco's Unified Communications technology, see Cisco Voice over IP (VoIP) and Unified Communications Consulting Services.

Cisco Unified Communications Manager and CallManager Unified Messaging
Cisco Unified Communications Manager, previously known as CallManager, operates as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging apps that include Cisco Unified CM IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified CUCM experts can assist with any aspect of Unified CM setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop video IP phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE networking support, designing UCS server clustering solutions for survivability, and integration with Exchange Server and Skype for Business.

Cisco ASA Firewall and PIX Firewall Consulting Expertise
Progent’s certified Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.

Network Security Inventory and Evaluation Packages
Progent's GIAC, CISA and CISM-certified security engineers can provide a variety of cost-effective security Inventory packages and security assessment service bundles designed to offer businesses of any size an opportunity to get a professional opinion about the effectiveness of their protection profile. These packages range from low-cost external network security scan and internal security scan options for small and midsize companies up to a high-level security evaluation solution for institutions who have to meet security levels required by state regulators or by customers. For every security assessment package, consultants with high-level security credentials analyze and report on collected data and make recommendations for effective remediation.

SIP Connectivity Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration consultants can help organizations of any size to design, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or on-premises expertise to help companies to move smoothly to a modern unified communications network that delivers accelerated return on investment. Progent's Gold-certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Services for Cisco Wireless Technology
Progent can give you access to a certified CCIE or certified CCNP to help you to develop a comprehensive wireless network design and implementation strategy that integrates a wide range of wireless appliances and technologies and provides the identical security, scalability, and manageability you demand from a wired environment. Progent can help you to implement transparent interoperability between Cisco wireless products and wireless devices and software from other vendors to offer your business the features you need plus the most secure, dependable, and cost-effective wireless networking solution possible. Progent's CISM and CISSP security consultants can show you how to build security into your wireless network and into your business processes.

Automated Management Tools for Cisco-based IT Networks
Progent's Cisco-Premier network management engineers can provide help with Cisco's network management technology alongside a selection of powerful third-party products to build a complete management automation strategy in order to keep your environment running reliably, fully utilize expensive resources, protect your data, revive rapidly from device failure or malicious assaults, and enable you to expand or reassign valuable resources sensibly and economically as your company evolves.

For additional information about Progent's consulting services for Cisco connectivity and security technology, call 1-800-993-9400 or visit Contact Progent.