Cisco Premier Certified Support Cisco introduced innovative products targeted especially for small business networks and designed to deliver exceptional levels of security and collaboration at an affordable price. Products introduced by Cisco were Cisco's Spam and Virus Blocker, the Small Business series NSS2000 and NSS3000 Network Storage Systems, and the newest version of Cisco's SBCS.

The Cisco Spam Blocker appliance is a purpose-built antispam and antivirus security product that virtually eliminates email attacks as shipped. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint network-attached storage appliances that provide protection for valuable information and enable workers to share files easily. The Cisco Smart Business Communications System Release 1.4, a full collaboration and communications system that easily connects offices, workers, and customers however dispersed. Cisco's latest version features the first cordless small-footprint VoIP handset with Bluetooth wireless support. To see Cisco's news release, visit Cisco Unveils Networking Solutions for Small Companies.

Cisco Spam and Virus Blocker Appliance
Cisco Spam and Virus Blocker Help The Spam and Virus Blocker protects small organizations by offering extensive protection against junk mail, viruses as well as other email-borne threats to guard your network and business information while at the same time improve efficiency. Because the device stops spam right out of the box and updates automatically, it does away with the cost and hassle associated setup and ongoing and administration. By filtering out unwanted email, Cisco's Spam Blocker appliance helps the performance of networks, application servers, and workstations. The Spam and Virus Blocker appliance is a comprehensive defense against email threats by featuring a physical appliance, intelligent software, ongoing updates, and technical support in a single bundle.

Key benefits of Cisco's Spam Blocker appliance include:

  • Efficiency: Helps to make sure that email-borne attacks and spam are intercepted and legitimate email is accepted.
  • Continuous self-installed updates: Constant communication with SenderBase services, an online library of email safety risks, makes sure that the Cisco Spam Blocker incorporates the most current updates to safequard your corporate email.
  • Easy setup and use: Easy-to-use browser-based installation tools allow you to install Cisco's Spam Blocker appliance in practically any network in minutes, delivering immediate security for your business network.
  • Effortless administration: As soon as you installs the Cisco's Spam Blocker, you get spam and malware filtering with no additional effort demanded of your network support group.

Cisco Small Business NSS2000 and 3000
Cisco NSS2000 and NSS3000 Support Services The Cisco NSS2000 and NSS3000 provide the robust security and comprehensive data backup features that your business needs, at a cost small companies can handle. The Cisco NSS3000 accommodates as much as to four TB of data and as many as 15 simultaneous users per chassis, provides the ideal solution for storing, sharing, and archiving your mission-critical business information. As distinct from ordinary network-attached storage systems, the Cisco NSS3000 delivers the advanced archiving, cryptography, client authentication, and high availability your organization requires.

The Cisco Small Business NSS3000 4-Bay Gigabit Storage enclosure supports any approved hard drive. It provides a wealth of features in a desktop-size form factor designed specifically for small organizations. The Cisco NSS3000 Storage enclosure also gives your business the flexibility to deploy the product without any attached disk drives, to reconfigure it at any time, and to link several NAS chassis together, offering a platform that can continually grow with your business.

You can use the Cisco Small Business NSS2000 or NSS3000 to:

  • Intelligently back up important information from every workstation and application server on your network
  • Offer centralized preservation and sharing of key files
  • Run Continuous Data Protection to back up unattended each revision of every file saved by workers, allowing your company to recover data quickly
  • Record and archive video from your video security cameras

Smart Business Communications System (SBCS)
Cisco NSS2000 and 3000 Consultants The Cisco Smart Business Communications System Version 1.4 is an easy-to-manage and complete sharing and communications solution that allows small companies to connect telecommuters, mobile workers and employees in separate locations to improve their ability to communicate with customers and colleagues. In the latest release, the aggressively priced system has improved wireless features such as the first wireless desktop IP phone with built-in Bluetooth technology, the SPA525G VoIP device, which enables companies to grow easily by installing phones in places where traditional telephone lines or Ethernet cables are not present or cannot conveniently be added.

Additional new pieces of the Smart Business Communications System Release 1.4 are:

  • Cisco's 520 Secure Router to help protect a small business infrastructure and provide employees secure access to the Internet and key business information remotely or locally
  • The Configuration Assistant Version 1.9 to allow stakeholders to streamline the setup and deployment of solutions created specifically for individual businesses

How Progent's Cisco-certified Professionals Can Help Your Company to Get the Most Out of Cisco Networking Technology
Progent's Cisco-qualified support professionals and CCIE engineers can help your company to evaluate the latest Cisco technologies to understand their usefulness for your environment, deploy Cisco solutions to enhance the security and efficiency of your information network, and maintain Cisco devices both onsite and online to keep your IT network running smoothly. Progent's consultants can provide a range of affordable support services to improve the reliability, safety, efficiency, and maintainability of your IT network:

Immediate Online Access to Cisco CCIE Network Engineers
Progent is the leading source of easy, immediate, and economical help from registered CCIE engineers. CCIEs are highly-qualified networking experts who earn this prestigious accreditation only through intense examination by Cisco. CCIEs are able to tackle the most complex problems associated with network infrastructure architecture, configuration, repair, and management. Progent’s CCIE consultants interact closely with Cisco engineers in analyzing issues with Cisco's IOS software and finding workarounds or acquiring software updates to resolve anomalies. Progent can provide fast contact with a CCIE by telephone so that you can get instant assistance for complex network problems that are impacting worker efficiency but are outside the expertise of your local IT support providers. Progent's CCIE support engineers can link to your environment using state-of-the-art off-site connectivity tools in order to provide fast and affordable diagnosis and repair of critical infrastructure problems.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco-certified IP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability. For additional details on Progent's support for Cisco's collaboration solutions, see Cisco Voice over IP (VoIP) and Unified Communications Engineering Help.

Cisco Unified Communications Manager and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM), originally branded CallManager, functions as the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express offer a location-independent IP-PBX solution by integrating with apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM consultants can assist with any facet of CUCM setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, and integration with Exchange Server and Skype for Business.

Cisco ASA Firewall and PIX Firewall Consulting
Progent’s certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall engineering support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security gaps.

Security Inventory and Evaluation Packages
Progent's CISA, CISM and CISSP-premier security engineers can provide a range of cost-effective security Inventory bundles and security evaluation packages designed to offer businesses of any size a chance to receive an impartial look at the quality of their protection profile. The packages vary from ultra-affordable external security scan and internal security scan options for small businesses up to a high-end security assessment package for institutions who have to meet security levels demanded by state agencies or by vendors. For each security assessment bundle, engineers with top security accreditations analyze and summarize scanned information and make recommendations for efficient remediation.

SIP Connectivity Solutions: SIP PSTN Trunks and CUBE Configuration Consulting
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE configuration consultants can assist you to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers cost-effective online or onsite expertise to assist businesses to migrate efficiently to a modern communications ecosystem that offers accelerated ROI. Progent's Gold-certified Microsoft unified communications consultants can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Services for Cisco Wireless Infrastructure
Progent can give you access to a Cisco Certified Internetwork Expert or Cisco Certified Network Professional to assist you to develop a comprehensive wireless network design and implementation plan that integrates a wide range of wireless products and technologies and offers the identical security, expandability, and ease of management you demand from your wired network. Progent can help you to implement seamless integration between Cisco wireless technology and wireless technology from other vendors to offer your company the functionality you require plus the most secure, reliable, and cost-effective WLAN system possible. Progent's CISM and CISSP security professionals can advise you about how to design protection into your WLAN and into your business operations.

Simplified Management Solutions for Cisco-powered Small Business Network Infrastructure
Progent's Cisco-Premier network management engineers offer help with Cisco's management utilities along with a range of specialized third-party applications to create a complete network management solution to keep your environment running reliably, conserve limited resources, guard your data, recover quickly from device breakdown or deliberate attacks, and enable you to expand or reassign valuable components sensibly and affordably as your business evolves.

To find out additional details about Progent's consulting support for Cisco networking and security products, call 1-800-993-9400 or visit Contact Progent.

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