Cisco Premier Support Cisco unveiled new products targeted especially for small business IT networks and engineered to deliver exceptional levels of protection and connectivity for a budget-friendly price. Solutions unveiled by Cisco included Cisco's Spam and Virus Blocker, the NSS2000 and NSS3000 Network Storage Systems, and the latest release of the Cisco Smart Business Communications System (SBCS).

The Cisco Spam Blocker is a dedicated antispam and antivirus security product that virtually eliminates email-based threats right out of the box. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint network-attached storage devices that provide protection for valuable data and enable workers to exchange files easily. The Cisco Smart Business Communications System (SBCS) Version 1.4, a complete sharing and communications system that seamlessly connects offices, workers, and clients however dispersed. The current version incorporates the industry's debut of a cordless desktop VoIP handset with Bluetooth support. To see Cisco's press release, visit Cisco Unveils Security and Collaboration Solutions for Small Businesses.

Cisco Spam and Virus Blocker
Cisco Spam and Virus Blocker Consulting and Support The Spam and Virus Blocker safeguards small businesses by offering extensive protection against spam, viruses as well as other email threats to secure your system and corporate data while at the same time improve efficiency. Since the product blocks spam and viruses with minimal set up and updates automatically, it avoids the expense and time associated initial configuration and continuing and administration. By eliminating spam, Cisco's Spam Blocker appliance increases the throughput of network connections, servers, and workstations. The Spam Blocker appliance represents a comprehensive solution email-born attacks by including a physical appliance, software, continuous updates, and technical support in a single bundle.

Key benefits of Cisco's Spam and Virus Blocker include:

  • Accuracy: Assists to ensure that email attacks and junk mail are intercepted while legitimate email is delivered.
  • Ongoing automatic patches: Constant communication with SenderBase services, an online library of email safety risks, ensures that the Spam & Virus Blocker incorporates the latest patches to guard your business email.
  • Simple setup and operation: Easy-to-use browser-based setup wizards allow you to install the Spam and Virus Blocker appliance in nearly any environment within minutes, providing instant protection for your business network.
  • Effortless management: As soon as you deploys the Cisco's Spam Blocker, you benefit from spam and virus protection with minimal extra hassle required from your IT group.

NSS2000 and NSS3000
Cisco NSS2000 and 3000 Consulting Services The Small Business NSS2000 and NSS3000 Network Storage Systems offer the robust security and advanced data backup features that your business needs, at a price small companies can afford. The Cisco Small Business NSS3000 supports as much as to four terabytes of data and as many as 15 simultaneous clients per chassis, offering the ideal answer for holding, accessing, and backing up your mission-critical corporate information. Unlike ordinary network-attached storage systems, the Small Business NSS3000 delivers the advanced archiving, encryption, user validation, and service continuity your organization needs.

The NSS3000 four-Bay Gigabit Storage enclosure supports any approved disk drive. The product offers a wealth of capabilities in a desktop form factor designed for small companies. The NSS3000 Storage System Chassis also provides your company the flexibility to configure the product without any connected hard disks, to reconfigure the product easily, and to link several chassis with one another, providing a solution that can smoothly expand with your business.

Your company can use the Cisco Small Business NSS2000 or NSS3000 Network Storage Systems to:

  • Intelligently copy important data from each desktop and server on your network
  • Offer centralized storage and sharing of important files
  • Employ Continuous Data Protection to copy automatically each revision of each file archived by employees, allowing you to restore files easily
  • Record and archive digital video from your video surveillance cameras

Cisco SBCS
Cisco NSS2000 and NSS3000 Consulting and Support The Cisco SBCS Version 1.4 is a simple and comprehensive collaboration and communications solution that permits small companies to interconnect telecommuters, mobile workers and employees in disparate locations to improve their options to communicate with customers and colleagues. In the new release, the affordable system offers improved wireless support such as the industry's first wireless desktop IP handset with Bluetooth, the SPA525G VoIP phone, which enables companies to expand easily by adding phones in locations where traditional telephone lines or network wiring is not present or cannot conveniently be run.

Other innovative components of the Cisco Smart Business Communications System Release 1.4 include:

  • Cisco's 520 Secure Router to help protect the company's network and give workers safe connectivity to the Internet and key corporate data remotely or locally
  • The Configuration Assistant Version 1.9 to enable stakeholders to simplify the configuration and installation of solutions designed custom for certain companies

How Progent's Consulting Professionals Can Assist Your Business to Incorporate Cisco Networking Technology
Progent's Cisco support professionals and CCIE network engineers can help you to assess the latest Cisco products to determine their value for your environment, deploy Cisco security and communication platforms to enhance the security and efficiency of your network, and troubleshoot Cisco devices both in person and online to keep your IT network running smoothly. Progent's consulting experts can provide a range of low-cost technical services to enhance the reliability, security, efficiency, and maintainability of your company's IT system:

Quick Access to Cisco CCIE Network Engineers
Progent can provide easy, immediate, and economical access to registered CCIE consultants. Cisco Certified Internetwork Experts are recognized network experts who earn this prestigious classification only through comprehensive testing by Cisco. CCIEs are able to tackle even the most challenging problems surrounding network design, implementation, repair, and support. Progent's CCIE professionals work closely with Cisco in-house staff in identifying problems with Cisco's IOS software and devising fixes or obtaining software updates to correct problems. Progent can provide fast access to a CCIE by telephone so you can receive urgent assistance for tough network troubles that are impacting business efficiency but are beyond the expertise of your usual IT support providers. Progent's CCIE support engineers can access your environment via state-of-the-art off-site connectivity technology in order to deliver timely and affordable diagnosis and remediation of critical network problems.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving QoS, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco SRST solutions for survivability. For additional details about Progent's engineering help for Cisco's IP voice and video solutions, see Cisco Voice over IP and Unified Communications Professional Support.

Cisco Unified Communications Manager and Cisco CallManager Collaboration
Cisco Unified Communications Manager (Unified CM), formerly named CallManager, operates as the heart of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer a location-independent IP-PBX solution by integrating closely with applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified CUCM experts can assist with any facet of Unified CM support and troubleshooting in areas that include integrating Cisco Voice over IP phones and video IP phones, designing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, and integration with Exchange Server and Skype for Business.

Cisco ASA and PIX Firewall Consulting
Progent's experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.

Network Security Inventory and Audit Packages
Progent's GIAC, CISA and CISM-premier security consultants can deliver a variety of cost-effective security Inventory service bundles and security evaluation service packages designed to offer organizations of any size a chance to get a professional look at the quality of their protection environment. These packages vary from low-cost external network security scan and internal security scan packages for small businesses up to a high-end network security evaluation package for institutions who need comply with security levels demanded by state regulators or by customers. For each security assessment bundle, consultants with top security credentials analyze and report on collected information and make recommendations for efficient improvements.

SIP Connectivity Solutions: SIP Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE configuration experts can assist you to design, integrate, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks. Progent offers affordable online or onsite support to assist companies to migrate efficiently to an advanced unified communications environment that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Expertise for Cisco Wireless Solutions
Progent can provide a certified CCIE or certified CCNP to help you to develop a comprehensive wireless network design and implementation plan that incorporates a broad range of wireless appliances and technologies and provides the identical security, expandability, and manageability you expect from a wired network. Progent can assist you to implement seamless integration between Cisco wireless technology and wireless technology from other suppliers to offer your business the features you need plus the most secure, dependable, and cost-effective wireless networking system available. Progent's CISA and ISSAP security consultants can show you how to build protection into your WLAN and into your business operations.

Automated Management Tools for Cisco-powered Small Business Networks
Progent's Cisco-Certified network consultants offer help with Cisco's network management utilities along with a variety of powerful third-party products to create a complete network management solution to keep your network operating smoothly, conserve expensive resources, guard your data, recover quickly from device failure or malicious attacks, and allow you to expand or repurpose network components intelligently and affordably as your company grows.

For more information concerning Progent's support services for Cisco networking and communications products, phone 1-800-993-9400 or see Contact Progent.

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