New IT Technology and Progent Solutions

Cisco introduced innovative solutions intended especially for small business IT networks and engineered to provide a high degree of protection and connectivity at an affordable cost. Products announced by Cisco were Cisco's Spam and Virus Blocker, Cisco's NSS2000 and NSS3000 Network Storage Systems, and the 1.4 release of Cisco's Smart Business Communications System.

The Cisco Spam and Virus Blocker appliance is a dedicated spam, virus, and phishing filter security device that virtually eliminates email-based threats with no set up. Cisco's NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint NAS devices that offer protection for valuable information and enable employees to share information effortlessly. The Cisco Smart Business Communications System Version 1.4, a full sharing and communications solution that seamlessly interconnects offices, workers, and clients however dispersed. Cisco's latest version incorporates the industry's first wireless desktop Internet Protocol (IP) handset with Bluetooth wireless capabilities. To read Cisco's press release, refer to Cisco Introduces Connectivity and Collaboration Solutions for Small Companies.

Cisco Spam and Virus Blocker
The Spam Blocker appliance safeguards small organizations by providing extensive defense against junk mail, malware and other email-borne attacks to guard your network and corporate information while at the same time enhance efficiency. Since the appliance blocks spam and viruses right out of the box and stays current on its own, it does away with the cost and time associated initial configuration and continuing and administration. By filtering out unwanted email, Cisco's Spam Blocker helps the throughput of networks, servers, and computers. The Spam and Virus Blocker represents a comprehensive solution email-born threats by including a physical appliance, intelligent software, ongoing patches, and technical support in a single package.

Key features of Cisco's Spam and Virus Blocker include:

• Accuracy: Helps to ensure that email-borne threats and spam are intercepted while legitimate messages are accepted.
• Continuous automatic patches: Constant interaction with SenderBase security, a network library of email security threats, ensures that your Cisco Spam Blocker incorporates the most current patches to guard your business email.
• Simple installation and operation: Easy-to-use web-based installation tools allow you to install the Spam Blocker in nearly any environment in minutes, providing instant protection for your business.
• Effortless management: As soon as you deploys the the Spam Blocker appliance, you benefit from junk mail and virus filtering with no additional hassle demanded from your network support group.

Cisco NSS2000 and 3000 Network Storage Systems
The NSS2000 and 3000 Network Storage Systems offer the dependable protection and advanced backup features that your company needs, at a cost small organizations can handle. The Cisco Small Business NSS3000 accommodates up to four terabytes of data and up to 15 concurrent users on each enclosure, provides the optimal solution for storing, accessing, and archiving your mission-critical corporate data. Unlike less sophisticated network-attached storage systems, the Small Business NSS3000 delivers the state-of-the-art backup, cryptography, client validation, and fault tolerance your company requires.

The Cisco Small Business NSS3000 4-Bay Gigabit Storage System Chassis supports any certified drive. The enclosure offers a range of capabilities in a desktop-size system engineered specifically for small organizations. The NSS3000 Storage Chassis also offers your company the versatility to configure the system without any attached hard drives, to modify it at any time, and to chain multiple NAS chassis together, offering a platform that can smoothly expand with your business.

Your business can utilize the Small Business NSS2000 or NSS3000 Network Storage Systems to:

• Automatically copy important information from every PC and application server on your network
• Provide unified preservation and sharing of important information
• Run Continuous Data Protection to copy unattended every version of every file saved by workers, permitting your company to recover data with ease
• Record and save video from your company's video security system

Cisco Smart Business Communications System (SBCS)
The Cisco Smart Business Communications System (SBCS) Version 1.4 is an easy-to-manage and complete collaboration and communications solution that enables small businesses to interconnect at-home workers, on-the-road workers and employees in disparate locations to improve their options to interact with clients and teammates. In the new release, the affordable solution offers enhanced wireless capabilities including the industry's first wireless desktop VoIP handset with Bluetooth, the SPA525G VoIP device, which allows companies to expand cost-effectively by deploying handsets in locations where traditional telephone wires or network cables are not present or cannot conveniently be run.

Other new pieces of the Cisco Smart Business Communications System (SBCS) 1.4 version include:

• The Cisco Model 520 Secure Router product to help guard a small business infrastructure and provide workers secure access to the Internet and important business data any time, anywhere
• The Cisco Configuration Assistant v. 1.9 to permit stakeholders to simplify the configuration and installation of solutions created custom for certain companies

How Progent's Consulting Engineers Can Assist Your Business to Benefit from Cisco Technology
Progent's Cisco support professionals and Cisco CCIE network engineers can help your company to evaluate new Cisco technologies to understand their business value for your IT system, integrate Cisco appliances to enhance the security and performance of your information network, and troubleshoot Cisco devices both in person and online to keep your network operating smoothly. Progent's consulting experts offer a variety of low-cost services to improve the availability, security, speed, and maintainability of your IT system:

Immediate Access to Cisco CCIE Certified Network Engineers
Progent can provide convenient, immediate, and low-cost access to CCIE engineers. Cisco Certified Internetwork Experts are highly-qualified networking gurus who are awarded this prestigious accreditation only through comprehensive examination by Cisco. CCIEs can resolve even the most sophisticated issues associated with network infrastructure planning, deployment, repair, and service. Progent's CCIE consultants cooperate closely with Cisco engineers in analyzing problems with Cisco's IOS platform and finding fixes or acquiring software updates to correct problems. Progent offers quick access to a CCIE by telephone so you can receive urgent assistance for complex network troubles that are undermining worker productivity but are beyond the expertise of your ordinary network service providers. Progent's CCIE consulting professionals can link to your environment via advanced off-site connectivity tools to deliver timely and cost-effective diagnosis and repair of critical infrastructure difficulties.

Cisco Voice over IP Phone and IP Video Phone Solutions
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, resolving QoS, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability. For additional details concerning Progent's services for Cisco's collaboration technology, see Cisco IP Telephony and Unified Communications Engineering Services.

Cisco Unified Communications Manager and CallManager Unified Messaging
Cisco Unified Communications Manager (Unified CM), formerly named CallManager, is the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express offer an advanced IP-PBX by integrating closely with unified messaging apps that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any facet of CUCM configuration and debugging in areas such as integrating Voice over IP phones and desktop video IP phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, and integration with Exchange Server.

Cisco ASA and PIX Firewall Consulting
Progent's experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-class appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security holes.

Network Security Inventory and Audit Packages
Progent's GIAC, CISA and CISM-premier security engineers can provide a variety of cost-effective security Inventory bundles and security evaluation service bundles designed to give businesses of all sizes a chance to receive an objective look at the effectiveness of their security environment. The packages vary from ultra-affordable external security scan and internal network security scan packages for small and midsize companies up to a high-end network security assessment solution for corporations who have to meet security levels required by state regulators or by customers. For each security assessment package, consultants with high-level security accreditations analyze and summarize scanned data and provide suggestions for efficient improvements.

Cisco SIP Connectivity Solutions: SIP Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco-certified SIP trunk consultants and CUBE configuration experts can assist organizations of any size to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks. Progent offers affordable online or onsite expertise to help businesses to move smoothly to a modern unified communications ecosystem that offers accelerated ROI. Progent's Gold-certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

Consulting Consulting and Troubleshooting Services for Cisco Wireless Technology
Progent can give you access to a Cisco Certified Internetwork Expert or certified CCNP to help you to develop a comprehensive wireless network design and implementation strategy that incorporates a wide range of wireless appliances and technologies and offers the identical protection, scalability, and ease of management you demand from a wired network. Progent can help you to implement transparent interoperability between Cisco wireless products and wireless technology from other vendors to offer your business the functionality you need as well as the most protected, dependable, and economical wireless networking solution available. Progent's CISM, CISSP, and ISSAP security consultants can show you how to design protection into your WLAN and into your business operations.

Automated Administration Solutions for Cisco-based Small Business Network Infrastructure
Progent's Cisco-Certified network consultants can provide assistance with Cisco's management technology along with a range of powerful third-party applications to build a complete network management solution in order to keep your network running reliably, conserve expensive resources, guard your data, recover rapidly from device breakdown or malicious assaults, and allow you to add or reassign valuable components sensibly and affordably as your company evolves.

To learn additional information concerning Progent's consulting expertise for Cisco connectivity and communications technology, call 1-800-993-9400 or go to Contact Progent.