Cisco Certified Support Services Cisco introduced new products targeted especially for small company networks and designed to deliver exceptional protection and collaboration for a budget-friendly cost. Products introduced by Cisco were Cisco's Spam and Virus Blocker, the Cisco NSS2000 and NSS3000 Network Storage Systems, and the newest version of Cisco's Smart Business Communications System (SBCS).

The Cisco Spam Blocker is a dedicated email security product that virtually eradicates email-based threats right out of the box. Cisco's NSS2000 and NSS3000 Small Business Network Storage Systems are affordable small-footprint NAS devices that offer security for important data and allow workers to access shared information effortlessly. The Cisco Smart Business Communications System (SBCS) Release 1.4, a full collaboration and communications system that seamlessly interconnects sites, workers, and clients however dispersed. The current version features the debut of a wireless desktop VoIP handset with Bluetooth capabilities. To view Cisco's press release, refer to Cisco Introduces Networking Products for Small Companies.

Cisco Spam Blocker
Cisco Spam Blocker Consulting The Spam Blocker appliance safeguards small organizations by offering powerful defense against spam, viruses and phishing as well as other email-borne threats to guard your network and business information and simultaneously improve productivity. Since the appliance blocks spam and viruses with minimal set up and stays current automatically, it avoids the expense and time required for initial configuration and ongoing and administration. By eliminating spam, Cisco's Spam and Virus Blocker appliance helps the performance of networks, application servers, and workstations. The Spam Blocker appliance is an end-to-end defense against email threats by featuring a physical appliance, intelligent software, ongoing updates, and technical assistance in a single package.

Key features of the Spam Blocker appliance are:

  • Accuracy: Helps to ensure that email attacks and junk mail are intercepted while legitimate messages are allowed through.
  • Continuous automatic patches: Constant communication with SenderBase security, a network database of email security threats, ensures that the Cisco Spam Blocker appliance incorporates the latest updates to guard your corporate email.
  • Simple setup and operation: User-friendly web-based setup wizards allow you to install Cisco's Spam Blocker appliance in nearly any environment in 15 minutes, delivering instant security for your business network.
  • Effortless administration: As soon as your company installs the Cisco's Spam and Virus Blocker, you benefit from spam and malware filtering with minimal extra hassle demanded from your network support staff.

Cisco NSS2000 and NSS3000 Network Storage Systems
Cisco NSS2000 and NSS3000 Consulting and Support The Small Business NSS2000 and 3000 offer the dependable security and advanced backup features that your company requires, at a price small companies can handle. The Small Business NSS3000 accommodates as much as to four TB of data and as many as 15 simultaneous clients per enclosure, offering the ideal solution for holding, accessing, and archiving your mission-critical business data. Unlike ordinary NAS systems, the Small Business NSS3000 provides the advanced archiving, encryption, user authentication, and high uptime your company needs.

The NSS3000 four-Bay Gigabit Storage System enclosure handles any approved drive. The product provides a range of features in a desktop-size form factor designed specifically for small businesses. The Cisco NSS3000 Storage enclosure also gives your company the flexibility to configure the product without any attached disk drives, to reconfigure it at any time, and to link several NAS chassis together, offering a platform that can continually expand with your company.

You can utilize the Cisco Small Business NSS2000 or 3000 Network Storage Systems to:

  • Intelligently copy vital data from each workstation and server on your network
  • Offer centralized preservation and distribution of important files
  • Run Continuous Data Protection to back up automatically every version of every file saved by workers, permitting your company to recover data with ease
  • Record and save video from your video security system

Cisco SBCS
NSS2000 and NSS3000 Network Storage Systems Help The Smart Business Communications System (SBCS) Version 1.4 is a simple and comprehensive collaboration and communications system that allows small companies to interconnect telecommuters, mobile workers and office workers in separate locations to improve their options to interact with clients and teammates. In Release 1.4, the aggressively priced solution offers enhanced wireless capabilities including the industry's first wireless desktop IP handset with built-in Bluetooth technology, the SPA525G IP phone, which allows businesses to expand cost-effectively by deploying handsets in places where conventional phone lines or network cables are missing or cannot easily be run.

Other innovative components of the Cisco Smart Business Communications System 1.4 version are:

  • Cisco's 520 Secure Router product to help protect the company's network and give workers safe connectivity to the Internet and important corporate information wherever they are
  • Cisco's Configuration Assistant Version 1.9 to permit partners to simplify the configuration and installation of solutions created custom for individual companies

How Progent's Cisco-certified Experts Can Help Your Business to Take Advantage of Cisco Networking Technology
Progent's Cisco support professionals and CCIE accredited networking experts can assist you to assess the latest Cisco technologies to understand their business value for your IT system, integrate Cisco solutions to improve the protection and performance of your information network, and maintain Cisco products both in person and remotely to keep your network operating smoothly. Progent's IT professionals can provide a variety of cost-effective technical services to improve the availability, security, performance, and manageability of your company's information network:

Immediate Access to Cisco Registered CCIE Network Engineers
Progent can provide convenient, immediate, and affordable support from Cisco CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified network gurus who earn this top-level certification only through comprehensive examination by Cisco. CCIEs can handle the most challenging problems surrounding network infrastructure planning, configuration, repair, and maintenance. Progent’s CCIE consultants work closely with Cisco engineers in identifying problems with Cisco's IOS platform and finding workarounds or acquiring patches to resolve problems. Progent gives you fast contact with a CCIE by telephone so you can get emergency help for complex network troubles that are undermining business productivity but are outside the scope of your ordinary IT service resources. Progent's CCIE consulting engineers can access your environment using state-of-the-art off-site support tools to deliver fast and affordable diagnosis and remediation of critical network problems.

Cisco Voice over IP Phone and IP Video Phone Solutions
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability. For more details about Progent's support for Cisco's collaboration technology, read Cisco Voice over IP (VoIP) and Unified Communications Engineering Services.

Cisco Unified Communications Manager and CallManager Collaboration
Cisco Unified Communications Manager (Unified CM), previously branded CallManager, functions as the center of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified CUCM consultants can assist with any facet of Unified CM configuration and troubleshooting in areas that include integrating VoIP phones and video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE networking support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco ASA Firewall and PIX Firewall Consulting Expertise
Progent’s experienced Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.

Network Security Inventory and Assessment Packages
Progent's CISA, CISM and CISSP-premier security engineers can deliver a range of cost-effective security Inventory service bundles and network security assessment packages designed to give organizations of all sizes a chance to get an objective look at the quality of their security profile. These packages vary from low-cost external network security scan and internal network security scan packages for small companies up to a high-end security assessment solution for corporations who have to comply with security standards required by state regulators or by vendors. For each security assessment package, engineers with top security credentials analyze and report on collected information and provide recommendations for effective improvements.

SIP Connectivity Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can assist your business to plan, deploy, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable online or on-premises support to help you to migrate smoothly to an advanced unified communications ecosystem that delivers accelerated return on investment. Progent's Gold-certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Expertise for Cisco Wireless Products
Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to help you to develop a comprehensive wireless network design and implementation strategy that integrates a broad range of wireless devices and technologies and provides the same security, expandability, and manageability you expect from your wired environment. Progent can assist you to achieve transparent integration between Cisco wireless technology and wireless technology from other suppliers to give your company the functionality you require as well as the most protected, reliable, and economical wireless networking system possible. Progent's CISM, CISSP, and ISSAP security consultants can show you how to build security into your wireless network and into your company's processes.

Automated Management Tools for Cisco-powered IT Network Infrastructure
Progent's Cisco-Premier network engineers offer assistance with Cisco's network management utilities alongside a range of powerful third-party applications to build a comprehensive network management solution to keep your network running smoothly, fully utilize expensive resources, guard your data, recover quickly from hardware breakdown or malicious attacks, and enable you to expand or repurpose network resources intelligently and economically as your business grows.

For more information concerning Progent's consulting expertise for Cisco networking and communications products, call 1-800-993-9400 or visit Contact Progent.