Cisco Premier Certified Support Cisco introduced new products targeted specifically for small business networks and engineered to deliver outstanding security and connectivity at a budget-friendly price. Solutions unveiled by Cisco included the Cisco Spam and Virus Blocker, Cisco's Small Business series NSS2000 and NSS3000 Network Storage Systems, and the 1.4 version of the Smart Business Communications System (SBCS).

The Cisco Spam Blocker appliance is a dedicated email security device that virtually eradicates email-based attacks right out of the box. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are affordable desktop network-attached storage devices that provide security for valuable information and allow employees to exchange files easily. Cisco's SBCS Release 1.4, a complete sharing and communications solution that seamlessly interconnects sites, workers, and clients anywhere. The current release features the debut of a cordless desktop IP phone with Bluetooth wireless capabilities. To view Cisco's news release, visit Cisco Announces Connectivity and Collaboration Products for Small Companies.

Cisco Spam and Virus Blocker
Cisco Spam Blocker Support Services The Spam Blocker appliance safeguards small companies by providing powerful protection against spam, malware and other email attacks to guard your system and corporate information while at the same time improve efficiency. Because the product stops spam and viruses right out of the box and updates automatically, it does away with the cost and hassle required for initial configuration and continuing and management. By filtering out unwanted email, Cisco's Spam and Virus Blocker helps the throughput of networks, application servers, and workstations. The Spam Blocker appliance represents an end-to-end defense against email threats by featuring a physical appliance, software, ongoing patches, and product support in a single bundle.

Notable features of Cisco's Spam and Virus Blocker appliance include:

  • Precision: Helps to make sure that email-borne attacks and junk mail are caught and legitimate email is accepted.
  • Ongoing self-installed patches: Constant interaction with SenderBase security, an online database of email security risks, makes sure that your Cisco Spam Blocker installs the latest updates to protect your business email.
  • Simple installation and use: User-friendly browser-based installation tools allow you to install the Spam Blocker in practically any network within minutes, providing instant protection for your business.
  • Effortless management: From the moment your company installs the Cisco's Spam Blocker appliance, you get spam and malware filtering with no extra hassle demanded from your IT group.

Cisco NSS2000 and NSS3000
NSS2000 and NSS3000 Consulting and Support The Cisco NSS2000 and NSS3000 Network Storage Systems offer the robust protection and advanced data backup features that your company requires, at a price small businesses can handle. The Cisco Small Business NSS3000 supports as much as to four terabytes of data and up to 15 concurrent clients per enclosure, provides the ideal answer for storing, accessing, and archiving your mission-critical corporate information. Unlike less sophisticated network-attached storage (NAS) systems, the Small Business NSS3000 provides the advanced backup, encryption, client validation, and service continuity your business needs.

The Cisco Small Business NSS3000 4-Bay Gigabit Storage Chassis handles any approved disk drive. The product offers a wealth of features in a desktop-size footprint engineered specifically for small organizations. The Cisco Small Business NSS3000 Storage System Chassis also provides your business the flexibility to configure the system without any attached hard disks, to reconfigure it at any time, and to chain several chassis with one another, offering a solution that can smoothly grow with your business.

Your business can utilize the Small Business NSS2000 or 3000 Network Storage Systems to:

  • Intelligently copy vital data from each workstation and application server on your network
  • Offer centralized preservation and sharing of key information
  • Run Continuous Data Protection (CDP) to back up automatically every revision of each file archived by employees, permitting your company to recover data quickly
  • Store and save digital video from your company's video security system

Smart Business Communications System (SBCS)
NSS2000 and NSS3000 Consultants The Cisco SBCS Release 1.4 is an easy-to-manage and comprehensive collaboration and communications system that permits small businesses to connect at-home workers, on-the-road workers and employees in disparate sites to improve their options to communicate with clients and colleagues. In the new release, the aggressively priced solution offers improved wireless capabilities including the industry's first wireless desktop VoIP handset with built-in Bluetooth, the SPA525G wireless IP phone, which allows businesses to expand easily by deploying handsets in places where conventional telephone wires or Ethernet cables are missing or cannot easily be added.

Other new components of the Smart Business Communications System (SBCS) 1.4 version are:

  • Cisco's 520 Secure Router to help guard the company's network and provide employees secure access to the Internet and important business data from either side of the firewall
  • The Cisco Configuration Assistant Version 1.9 to enable partners to simplify the setup and deployment of solutions designed specifically for certain companies

How Progent's Consulting Experts Can Assist Your Company to Take Advantage of Cisco Networking Solutions
Progent's Cisco-qualified support professionals and CCIE accredited networking experts can help your company to assess new Cisco products to understand their appropriateness for your environment, configure Cisco appliances to enhance the security and performance of your network, and provide tech support for Cisco devices both onsite and remotely to keep your network running dependably. Progent's consulting experts can provide a variety of cost-effective services to enhance the reliability, safety, efficiency, and manageability of your company's IT system:

Quick Online Access to Cisco Registered CCIE Engineers
Progent offers convenient, quick, and affordable assistance from CCIE Certified support professionals. Cisco Certified Internetwork Experts are recognized networking gurus who are awarded this prestigious classification only through strenuous examination by Cisco. CCIEs are able to handle even the most sophisticated issues surrounding IT network planning, implementation, repair, and management. Progent’s CCIE experts cooperate closely with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or acquiring software updates to resolve problems. Progent your company immediate access to a CCIE by telephone so that you are able to receive urgent help for complex network problems that are impacting worker productivity but are beyond the scope of your ordinary network service resources. Progent's CCIE support engineers can link to your environment using state-of-the-art remote support technology in order to provide fast and affordable diagnosis and repair of critical infrastructure difficulties.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP gateways, installing ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST systems for survivability. For additional details concerning Progent's technical support for Cisco's collaboration technology, read Cisco Voice over IP and Unified Communications Professional Support.

Cisco Unified Communications Manager and CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM), formerly named CallManager, acts as the core of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with apps that include Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified CUCM experts can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, designing dial plans, setting up SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange Server.

Cisco ASA Firewall and PIX Firewall Support
Progent’s experienced Cisco IT security consulting professionals offer expert PIX and ASA Firewall engineering support covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls offer a high level of security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security holes.

Network Security Inventory and Audit Packages
Progent's CISM and CISSP-certified security engineers can provide a range of cost-effective network security Inventory service bundles and network security assessment bundles designed to offer businesses of any size a chance to get an independent opinion about the strength of their protection environment. The packages vary from low-cost external network security scan and internal security scan packages for small companies up to a high-end security evaluation solution for institutions who have to comply with security levels demanded by government agencies or by customers. For each security inventory or evaluation package, consultants with high-level security accreditations analyze and report on collected information and make recommendations for effective improvements.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE integration experts can assist organizations of any size to plan, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective remote or onsite support to help you to move smoothly to a modern communications ecosystem that offers accelerated ROI. Progent's Gold-certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for connectivity to a SIP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Services for Cisco Wireless Solutions
Progent can give you access to a Cisco Certified Internetwork Expert or Cisco Certified Network Professional (CCNP) to help you to develop a comprehensive wireless network design and implementation plan that incorporates a wide array of wireless products and technologies and offers the identical protection, scalability, and manageability you demand from your wired environment. Progent can assist you to implement seamless integration between Cisco wireless technology and wireless devices and software from other suppliers to offer your business the features you require plus the most protected, dependable, and economical WLAN system available. Progent's CISM, CISSP, and ISSAP security specialists can advise you about how to design security into your WLAN and your business processes.

Automated Management Tools for Cisco-based Small Business Networks
Progent's Cisco-Premier network engineers can provide help with Cisco's management tools along with a selection of powerful third-party products to create a complete network management solution to keep your environment operating smoothly, conserve limited resources, protect your data, recover rapidly from device failure or deliberate assaults, and allow you to expand or repurpose valuable components intelligently and affordably as your company grows.

For more information about Progent's consulting and support services for Cisco connectivity and security products, call 1-800-993-9400 or see Contact Progent.