Cisco Premier Certified Support Services Cisco introduced new solutions targeted specifically for small company networks and designed to provide high levels of protection and collaboration for an affordable price. Solutions introduced by Cisco were Cisco's Spam and Virus Blocker, the Cisco Small Business series NSS2000 and NSS3000 Network Storage Systems, and the latest version of Cisco's Smart Business Communications System (SBCS).

The Cisco Spam and Virus Blocker is a purpose-built email security device that essentially eliminates email-based attacks right out of the box. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint NAS devices that offer protection for valuable data and enable employees to access shared files effortlessly. The Cisco Smart Business Communications System (SBCS) Release 1.4, a full sharing and communications system that seamlessly interconnects offices, workers, and clients anywhere. Cisco's latest release incorporates the industry's debut of a cordless desktop IP phone with Bluetooth capabilities. To view Cisco's news release, visit Cisco Introduces Security and Collaboration Products for Small Businesses.

Cisco Spam Blocker Appliance
Cisco Spam Blocker Support The Spam Blocker appliance protects small businesses by providing extensive protection against spam, viruses and worms and other email attacks to secure your system and business data while at the same time enhance productivity. Since the appliance stops spam and viruses right out of the box and stays current on its own, it eliminates the expense and hassle associated initial configuration and ongoing and administration. By filtering out unwanted email, Cisco's Spam Blocker appliance helps the performance of networks, application servers, and computers. The Spam Blocker represents an end-to-end solution email threats by including a physical appliance, intelligent software, continuous patches, and technical support in a unified package.

Key features of the Spam and Virus Blocker are:

  • Precision: Assists to ensure that email threats and junk mail are caught while business email is delivered.
  • Ongoing automatic patches: Non-stop communication with SenderBase services, an online database of email security threats, makes sure that the Cisco Spam Blocker installs the most current updates to protect your corporate email.
  • Easy installation and use: Easy-to-use web-based installation tools permit you to install Cisco's Spam Blocker appliance in almost any environment within minutes, providing immediate security for your company.
  • Streamlined management: From the moment you installs the the Spam Blocker, you get junk mail and virus filtering with no additional hassle demanded of your network support staff.

Cisco NSS2000 and 3000
NSS2000 and NSS3000 Support Services The Cisco NSS2000 and 3000 provide the dependable protection and advanced backup capabilities that your company requires, at a cost small businesses can handle. The Cisco NSS3000 accommodates as much as to 4 TB of data and up to 15 simultaneous users per enclosure, offering the ideal answer for storing, sharing, and archiving your vital corporate information. Unlike entry-level network-attached storage systems, the Small Business NSS3000 delivers the state-of-the-art archiving, cryptography, user validation, and service continuity your company needs.

The Cisco Small Business NSS3000 4-Bay Gigabit Storage enclosure handles any approved hard drive. It offers a range of capabilities in a desktop-size footprint designed for small organizations. The Cisco NSS3000 Storage enclosure also offers you the flexibility to configure the system without any attached disk drives, to reconfigure the product at any time, and to chain multiple chassis with one another, offering a solution that can continually grow with your company.

Your business can use the NSS2000 or 3000 to:

  • Intelligently back up vital data from each PC and server in your organization
  • Provide centralized storage and distribution of key information
  • Run Continuous Data Protection (CDP) to back up unattended every version of each file archived by workers, allowing you to recover data with ease
  • Record and archive digital video from your video security system

Cisco Smart Business Communications System
NSS2000 and 3000 Network Storage Systems Consulting Services The Smart Business Communications System Release 1.4 is a simple and complete sharing and communications system that allows small businesses to interconnect at-home workers, on-the-road workers and employees in separate locations to improve their options to collaborate with customers and teammates. In Release 1.4, the aggressively priced system has enhanced wireless support such as the industry's first wireless desktop VoIP phone with Bluetooth technology, the Cisco SPA525G VoIP phone, which allows businesses to expand easily by adding phones in places where traditional phone wires or network cables are missing or cannot conveniently be added.

Additional innovative components of the Smart Business Communications System (SBCS) Release 1.4 are:

  • Cisco's 520 Secure Router to help protect a small business infrastructure and give workers safe connectivity to the Internet and key corporate information from inside or outside the office
  • The Configuration Assistant v. 1.9 to enable stakeholders to simplify the setup and installation of solutions created custom for certain businesses

How Progent's Cisco-certified Experts Can Assist Your Company to Take Advantage of Cisco Technology
Progent's Cisco-qualified consultants and Cisco CCIE networking experts can help you to evaluate new Cisco technologies to understand their business value for your environment, install Cisco appliances to improve the security and efficiency of your network, and troubleshoot Cisco products both onsite and online to keep your network running dependably. Progent's IT professionals offer a variety of low-cost services to improve the reliability, safety, performance, and maintainability of a small business IT network:

Quick Access to Cisco CCIE Engineers
Progent is the premier provider of easy, quick, and low-cost help from Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized network gurus who are awarded this prestigious accreditation only through thorough examination by Cisco. CCIEs can tackle even the most sophisticated problems encountered with network planning, setup, repair, and administration. Progent's CCIE experts cooperate closely with Cisco in-house staff in identifying problems with Cisco's IOS platform and finding workarounds or acquiring software updates to correct problems. Progent gives you quick access to a CCIE by telephone so you are able to get urgent help for complex network troubles that are impacting business efficiency but are outside the expertise of your local IT service resources. Progent's CCIE support engineers can link to your environment via advanced remote support tools in order to deliver timely and cost-effective diagnosis and remediation of urgent network difficulties.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco SRST systems for high availability. For additional details on Progent's expertise for Cisco's IP voice and video technology, go to Cisco IP Telephony and Unified Communications Professional Services.

Cisco Unified Communications Manager and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager, originally named CallManager, functions as the heart of Cisco's communications and collaboration solution. CUCM and Unified Communications Manager Express offer a location-independent IP-PBX solution by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM experts can assist with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco Voice over IP phones and video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE networking support, designing UCS server failover solutions for high availability, and integration with Exchange and Skype for Business.

Cisco ASA and PIX Firewall Consulting
Progent's experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall engineering support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security gaps.

Network Security Inventory and Assessment Packages
Progent's CISA, CISM and CISSP-certified security consultants can provide a variety of cost-effective network security Inventory service packages and network security evaluation packages designed to give businesses of all sizes a chance to receive an objective look at the effectiveness of their security environment. These packages range from ultra-affordable external security scan and internal network security scan options for small and midsize businesses up to a high-end security assessment package for corporations who need comply with security levels required by state regulators or by customers. For each security inventory or evaluation bundle, consultants with top security credentials analyze and report on collected data and provide recommendations for efficient remediation.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Configuration Expertise
Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE configuration consultants can assist your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable remote or on-premises expertise to help companies to migrate efficiently to a modern communications environment that offers fast return on investment. Progent's Gold-certified Microsoft collaboration experts can assist you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for access to a SIP PSTN trunk.

Consulting Consulting and Troubleshooting Services for Cisco Wireless Products
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to help you to develop a comprehensive wireless network design and implementation strategy that integrates a broad range of wireless devices and technologies and offers the identical protection, scalability, and ease of management you demand from a wired network. Progent can assist you to achieve transparent integration between Cisco wireless products and wireless products from other vendors to give your company the features you require as well as the most protected, reliable, and cost-effective WLAN solution possible. Progent's CISM and CISSP security specialists can show you how to build protection into your WLAN and into your company's processes.

Simplified Management Solutions for Cisco-based Small Business Networks
Progent's Cisco-Certified network engineers offer help with Cisco's management tools along with a selection of specialized third-party products to create a complete network management solution to keep your environment running smoothly, conserve expensive resources, guard your data, revive rapidly from hardware failure or deliberate assaults, and allow you to expand or repurpose network components sensibly and affordably as your company grows.

For additional information about Progent's support services for Cisco networking and security solutions, phone 1-800-993-9400 or refer to Contact Progent.

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