Cisco Premier Certified Support Services Cisco introduced new solutions intended especially for small business networks and designed to provide exceptional levels of protection and connectivity for an affordable cost. Products introduced by Cisco were the Cisco Spam and Virus Blocker, the NSS2000 and NSS3000 Network Storage Systems, and the newest release of the Smart Business Communications System (SBCS).

The Cisco Spam Blocker is a purpose-built email security product that virtually eliminates email attacks as shipped. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are affordable desktop NAS devices that provide security for important data and allow employees to share files effortlessly. Cisco's Smart Business Communications System Version 1.4, a full collaboration and communications solution that easily connects offices, employees, and clients anywhere. Cisco's current version incorporates the industry's debut of a wireless small-footprint IP phone with Bluetooth wireless support. To view Cisco's news release, refer to Cisco Introduces Security and Collaboration Products for Small Businesses.

Cisco Spam Blocker
Cisco Spam Blocker Consulting Services The Spam and Virus Blocker protects small companies by offering powerful defense against junk mail, viruses and worms as well as other email attacks to guard your network and corporate data while at the same time improve efficiency. Because the appliance stops spam and viruses right out of the box and updates automatically, it does away with the cost and time required for initial configuration and ongoing and management. By filtering out spam, Cisco's Spam and Virus Blocker appliance helps the performance of networks, servers, and computers. The Spam Blocker represents an end-to-end defense against email attacks by including hardware, software, continuous patches, and technical support in a unified bundle.

Notable features of the Spam and Virus Blocker include:

  • Efficiency: Helps to ensure that email-borne threats and junk mail are caught and legitimate messages are accepted.
  • Ongoing automatic updates: Constant interaction with SenderBase security, a network library of email security threats, makes sure that your Spam & Virus Blocker incorporates the most current updates to guard your business email.
  • Simple installation and use: User-friendly browser-based setup tools allow you to configure Cisco's Spam and Virus Blocker in nearly any environment within 15 minutes, delivering immediate protection for your business.
  • Streamlined administration: From the moment you deploys the Cisco's Spam Blocker appliance, you benefit from spam and malware filtering with minimal extra hassle demanded of your IT group.

NSS2000 and 3000 Network Storage Systems
Cisco NSS2000 and NSS3000 Network Storage Systems Support Services The Small Business NSS2000 and NSS3000 Network Storage Systems offer the dependable security and advanced backup features that your business requires, at a price small companies can afford. The Small Business NSS3000 accommodates up to four TB of data and up to 15 simultaneous users on each enclosure, offering the optimal solution for holding, accessing, and archiving your mission-critical business information. As distinct from less sophisticated network-attached storage (NAS) alternatives, the NSS3000 provides the state-of-the-art archiving, encryption, user authentication, and high availability your business needs.

The Cisco Small Business NSS3000 4-Bay Gigabit Storage System enclosure supports any certified hard drive. The product offers a wealth of features in a desktop-size footprint engineered for small organizations. The Small Business NSS3000 Storage enclosure also offers you the versatility to configure the product without any attached hard drives, to modify it easily, and to link multiple NAS chassis together, providing a solution that can continually grow with your company.

Your business can utilize the Cisco NSS2000 or NSS3000 Network Storage Systems to:

  • Automatically copy important data from every PC and server in your company
  • Offer unified preservation and distribution of important information
  • Employ Continuous Data Protection (CDP) to back up automatically each version of every file archived by employees, allowing your business to restore data easily
  • Store and archive digital video from your surveillance cameras

Smart Business Communications System
Cisco NSS2000 and 3000 Network Storage Systems Help The Cisco Smart Business Communications System Version 1.4 is an easy-to-manage and complete collaboration and communications solution that allows small businesses to connect telecommuters, on-the-road workers and office workers in separate locations to enhance their options to collaborate with clients and colleagues. In Release 1.4, the aggressively priced system has improved wireless features including the first wireless desktop IP phone with Bluetooth technology, the SPA525G IP device, which enables companies to expand easily by installing phones in locations where traditional phone lines or network wiring is missing or cannot easily be added.

Additional innovative components of the Smart Business Communications System 1.4 version are:

  • The Cisco 520 Secure Router product to help guard the company's infrastructure and give workers secure access to the Internet and important business data wherever they are
  • Cisco's Configuration Assistant Version 1.9 to permit partners to streamline the setup and deployment of solutions designed specifically for certain companies

How Progent's Certified Engineers Can Help Your Company to Incorporate Cisco Technology
Progent's Cisco certified support professionals and Cisco CCIE networking experts can assist your company to assess the latest Cisco technologies to determine their value for your IT system, install Cisco solutions to improve the protection and performance of your network, and maintain Cisco devices both onsite and remotely to keep your network operating dependably. Progent's consulting experts can provide a variety of cost-effective technical services to improve the reliability, security, performance, and maintainability of a small business IT network:

Immediate Access to Cisco CCIE Certified Engineers
Progent can provide easy, immediate, and affordable help from registered CCIE support professionals. CCIEs are elite networking experts who are awarded this top-level certification only as a result of comprehensive examination by Cisco. CCIEs can tackle the most sophisticated issues surrounding network infrastructure design, deployment, troubleshooting, and service. Progent's CCIE professionals interact closely with Cisco in-house staff in analyzing problems with Cisco's IOS platform and finding fixes or acquiring software updates to correct anomalies. Progent offers immediate access to a CCIE by telephone so you are able to receive emergency help for complex network troubles that are affecting business efficiency but are outside the scope of your local IT support resources. Progent's CCIE consulting engineers can link to your network using advanced off-site support tools in order to provide fast and cost-effective diagnosis and remediation of critical network difficulties.

Cisco VoIP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability. For additional details on Progent's expertise for Cisco's collaboration technology, visit Cisco Voice over IP (VoIP) and Unified Communications Professional Support.

Cisco Unified Communications Manager and CallManager Collaboration
Cisco Unified Communications Manager (Unified CM), originally named CallManager, is the foundation of Cisco's communications and collaboration platform. Unified CM and Cisco Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating tightly with applications like Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of CUCM configuration and debugging in areas such as integrating VoIP phones and video IP phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE networking support, designing Cisco UCS server clustering solutions for survivability, and integration with Exchange Server and Skype for Business.

Cisco ASA Firewall and PIX Firewall Consulting Expertise
Progent's experienced Cisco network security consultants offer high-level PIX and ASA Firewall engineering services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular gigabit products, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.

Security Inventory and Assessment Packages
Progent's GIAC, CISA and CISM-certified security consultants can deliver a range of budget-friendly security Inventory packages and security evaluation service packages designed to give organizations of any size a chance to get a professional opinion about the quality of their security profile. The packages range from low-cost external network security scan and internal security scan options for small and midsize businesses up to a high-level security assessment solution for institutions who need meet security standards required by government regulators or by vendors. For every security assessment package, engineers with top security accreditations evaluate and summarize collected data and make recommendations for effective improvements.

Cisco SIP Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE integration experts can assist organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers cost-effective online or on-premises expertise to help you to move efficiently to an advanced communications network that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Expertise for Cisco Wireless Technology
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to help you to develop a comprehensive wireless network design and implementation plan that integrates a broad range of wireless appliances and technologies and offers the same protection, scalability, and ease of management you demand from your wired network. Progent can assist you to achieve transparent interoperability between Cisco wireless technology and wireless technology from other suppliers to offer your company the features you require as well as the most secure, reliable, and cost-effective wireless networking system possible. Progent's CISA and ISSAP security specialists can advise you about how to build protection into your WLAN and into your company's processes.

Simplified Administration Solutions for Cisco-powered IT Network Infrastructure
Progent's Cisco-Certified network management engineers can provide assistance with Cisco's management utilities alongside a variety of specialized third-party products to create a complete network management solution to keep your network running smoothly, conserve expensive resources, protect your information, recover rapidly from device breakdown or deliberate assaults, and allow you to add or repurpose network components sensibly and affordably as your business evolves.

To learn additional details concerning Progent's support for Cisco connectivity and security products, call 1-800-993-9400 or refer to Contact Progent.



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