Cisco Premier Certified Support Cisco introduced new products targeted especially for small company networks and designed to provide a high degree of protection and connectivity at an affordable cost. Products announced by Cisco included Cisco's Spam and Virus Blocker, Cisco's Small Business series NSS2000 and NSS3000 Network Storage Systems, and the 1.4 release of Cisco's Smart Business Communications System (SBCS).

The Cisco Spam Blocker appliance is a purpose-built spam, virus, and phishing filter security product that essentially eliminates email-based attacks right out of the box. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint NAS appliances that provide security for valuable information and allow employees to share files effortlessly. The Cisco Smart Business Communications System (SBCS) Version 1.4, a complete collaboration and communications system that seamlessly interconnects offices, workers, and customers anywhere. The latest release incorporates the first cordless small-footprint IP phone with Bluetooth wireless support. To see Cisco's press release, refer to Cisco Introduces Security and Collaboration Products for Small Businesses.

Cisco Spam Blocker
Cisco Spam and Virus Blocker Consulting and Support The Spam and Virus Blocker safeguards small businesses by providing extensive defense against spam, viruses and phishing and other email attacks to secure your system and corporate information and simultaneously improve efficiency. Because the product stops spam right out of the box and stays current on its own, it avoids the cost and hassle with setup and continuing and management. By filtering out unwanted email, Cisco's Spam Blocker increases the throughput of networks, application servers, and computers. The Spam and Virus Blocker represents a comprehensive defense against email-born threats by including a physical appliance, software, continuous patches, and product assistance in a single package.

Key benefits of the Spam Blocker appliance include:

  • Accuracy: Helps to ensure that email threats and spam are intercepted while legitimate messages are allowed through.
  • Ongoing self-installed patches: Constant communication with SenderBase services, a network database of email safety threats, makes sure that your Spam & Virus Blocker appliance incorporates the latest patches to safequard your business email.
  • Easy installation and use: Easy-to-use browser-based setup wizards allow you to configure the Spam Blocker in practically any network in 15 minutes, providing immediate security for your business network.
  • Streamlined management: From the moment your company installs the the Spam Blocker appliance, you benefit from spam and malware protection with no extra hassle demanded of your IT group.

NSS2000 and 3000
Cisco NSS2000 and 3000 Consulting and Support The Small Business NSS2000 and 3000 provide the dependable protection and advanced backup capabilities that your company requires, at a cost small businesses can handle. The Cisco Small Business NSS3000 supports up to 4 terabytes of data and up to 15 simultaneous users on each chassis, provides the optimal solution for storing, sharing, and backing up your vital corporate data. Unlike less sophisticated NAS alternatives, the Cisco NSS3000 delivers the state-of-the-art archiving, cryptography, user validation, and service continuity your organization needs.

The Cisco NSS3000 four-Bay Gigabit Storage System Chassis supports any approved disk drive. The chassis offers a range of capabilities in a desktop footprint engineered specifically for small businesses. The Cisco Small Business NSS3000 Storage System Chassis also provides you the versatility to deploy the system without any connected hard disk drives, to reconfigure the product easily, and to chain several Cisco NAS chassis together, offering a solution that can smoothly grow with your business.

Your company can use the Small Business NSS2000 or 3000 to:

  • Intelligently back up vital information from each PC and application server on your network
  • Provide unified preservation and sharing of key information
  • Employ Continuous Data Protection (CDP) to copy unattended every revision of each file archived by employees, allowing your business to restore data with ease
  • Store and save video from your company's video security cameras

Smart Business Communications System
Cisco NSS2000 and 3000 Network Storage Systems Consulting Services The Smart Business Communications System Version 1.4 is an easy-to-manage and complete sharing and communications solution that enables small organizations to interconnect at-home workers, on-the-road workers and employees in separate locations to improve their ability to interact with clients and colleagues. In the new release, the affordable system has enhanced wireless capabilities such as the first wireless desktop IP handset with built-in Bluetooth, the SPA525G IP device, which allows companies to grow cost-effectively by deploying handsets in places where traditional phone wires or Ethernet cables are not present or cannot conveniently be added.

Other innovative pieces of the Smart Business Communications System (SBCS) Release 1.4 are:

  • Cisco's 520 Secure Router to help protect the company's infrastructure and provide employees secure access to the Internet and key corporate information wherever they are
  • Cisco's Configuration Assistant v. 1.9 to permit stakeholders to streamline the setup and deployment of solutions created specifically for certain businesses

How Progent's Consulting Professionals Can Assist You to Deploy Cisco Networking Solutions
Progent's Cisco support professionals and CCIE accredited networking experts can help your company to assess the latest Cisco technologies to determine their appropriateness for your IT system, install Cisco appliances to improve the protection and efficiency of your information network, and troubleshoot Cisco products both in person and online to keep your network operating smoothly. Progent's consulting experts offer a range of low-cost support services to improve the reliability, security, speed, and maintainability of your IT system:

Quick Access to Cisco CCIE Network Engineers
Progent is the premier provider of easy, quick, and affordable support from CCIE Certified consultants. CCIEs are elite networking experts who are awarded this prestigious classification only after comprehensive testing by Cisco. CCIEs are able to handle even the most complex issues encountered with IT network design, deployment, repair, and maintenance. Progentís CCIE consultants cooperate closely with Cisco in-house staff in analyzing problems with Cisco's IOS software and devising workarounds or obtaining patches to resolve anomalies. Progent can provide quick access to a CCIE by phone so you can get instant help for complex network problems that are impacting worker efficiency but are beyond the expertise of your ordinary IT support providers. Progent's CCIE support experts can access your network via state-of-the-art off-site connectivity technology in order to provide timely and cost-effective diagnosis and repair of critical network difficulties.

Cisco VoIP Phone and IP Video Phone Integration
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST systems for survivability. For additional information concerning Progent's support for Cisco's IP voice and video technology, read Cisco IP Telephony and Unified Communications Professional Help.

Cisco Unified Communications Manager and Cisco CallManager Collaboration
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, is the foundation of Cisco's communications and collaboration solution. CUCM and Cisco Unified CM Express (CME) offer a modern IP-PBX solution by integrating closely with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can help with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop video IP phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE support, creating UCS server clustering solutions for survivability, and integration with Exchange and Skype for Business.

Cisco ASA Firewall and PIX Firewall Support
Progentís certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.

Network Security Inventory and Assessment Packages
Progent's CISA, CISM and CISSP-premier security engineers can deliver a range of budget-friendly network security Inventory bundles and security evaluation packages created to give organizations of all sizes an opportunity to get an independent look at the strength of their protection profile. The packages vary from low-cost external network security scan and internal security scan options for small and midsize companies up to a high-end security assessment package for corporations who need meet security levels required by government agencies or by customers. For each security inventory or evaluation package, engineers with top security accreditations analyze and summarize scanned data and provide suggestions for efficient remediation.

SIP Connectivity Solutions: SIP Trunks and Cisco CUBE Integration Consulting
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE integration consultants can assist you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers cost-effective remote or on-premises support to assist businesses to move smoothly to an advanced communications environment that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Services for Cisco Wireless Technology
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to help you to develop a comprehensive wireless network design and implementation plan that incorporates a broad range of wireless appliances and technologies and provides the same protection, expandability, and manageability you expect from your wired network. Progent can assist you to achieve transparent interoperability between Cisco wireless products and wireless technology from other vendors to offer your business the functionality you need plus the most protected, dependable, and economical WLAN solution available. Progent's CISM and CISSP security consultants can show you how to build protection into your WLAN and into your company's processes.

Simplified Management Solutions for Cisco-based Small Business Networks
Progent's Cisco-Certified network management engineers can provide assistance with Cisco's management technology alongside a variety of powerful third-party applications to create a comprehensive network management solution in order to keep your network operating smoothly, fully utilize limited resources, guard your information, revive rapidly from hardware breakdown or deliberate attacks, and enable you to expand or repurpose network resources sensibly and economically as your company grows.

To learn additional information about Progent's consulting expertise for Cisco connectivity and security products, call 1-800-993-9400 or go to Contact Progent.



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