Progent's Cisco CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.


Additional Topics of Interest

Network Consultant Catalyst Switching
Catalyst MPLS Troubleshooting

Progent's Cisco-certified CCIE networking experts can help you to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate efficiently from outdated switches to modern models.

IT Outsourcing Model White Papers
24x7x365 IT Outsourcing Advantages Article

Progent’s IT outsourcing packages offer economical computer support for medium-size corporations. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, permitting IT service expenses to grow in a more linear and manageable fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system architecture for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.

Ubiquiti UniFi switch Specialist
24-Hour Ubiquiti UniFi Security Gateway Consultants

Progent offers quick access to the skills of veteran wireless specialists who can assist organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and position Ubiquiti UniFi wireless access points for your required signal coverage and throughput.

Troubleshooting SharePoint Server
MCSE Expert Certified Microsoft Office SharePoint Server 2007 On-site Technical Support

Progent’s Microsoft-certified consultants can provide small and medium sized businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common location for your employees or clients to access, organize, distribute and manipulate relevant information, files, and applications and to communicate with other people. It allows faster and better decisions, more effective access across groups and more economical business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available inside and without an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the information they’ve created in a manner that makes data convenient to find, download and re-use.

Vermont Integration Group
West Virginia Computer Service Companies

Progent’s Technical Response Center (TRC) provides affordable national extended hours online help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer extended hours phone support and online direct computer connection to troubleshoot and repair network problems rapidly and economically.

Immediate Cisco AnyConnect Support Outsourcing
ASA and PIX Firewall Remote Consulting

Progent’s certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular gigabit products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.

Solaris Testing
Network Security Auditor Solaris

If your company runs a Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-certified consultants can help your whole enterprise in a broad array of security topics including security administration practices, security architecture and models, connection management products and methodology, software development security, operations security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP define the basic skills and worldwide standards of performance that information security professionals are expected to master. These accreditations provide IT management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the experience and knowledge to deliver effective security management and consulting services.

iPad Architecture IT Consulting
Mac and Cisco Setup and Support

Progent's Mac support consultants can assist you with a wide array of network foundation areas such as network architecture, remote and mobile access, internetwork compatibility, protection, and new technologies such as Voice over IP and fast wireless connectivity. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to handle the complexity of designing, integrating, and maintaining a system architecture that is reliable, secure, efficient and aligned with your corporate goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.

Microsoft MOM 2007 On-site Support
System Center MOM Specialists

Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.

Top Microsoft Expert Dynamics GP SmartList Designer Consultancy
Microsoft Dynamics GP SSRS Consulting Services

Microsoft Dynamics GP/Great Plains software includes analysis and reporting capabilities that allow you to monitor all operations, sales and spending, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you design reports that allow you to understand your business more completely, turning uncooked data into valuable management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver specialized business software development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

Co-Location IT Services
Colocation Center Migration IT Consultant

Colocation sites allow businesses to share world-class data centers for hosting computer equipment that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your business with all facets of your colocation program such as selecting and migrating to a colocation facility, creating network architecture, specifying hardware, on-premises and remote maintenance, setting up offsite network management, and education your IT personnel.

Windows 10 OneDrive Consultant Services
Windows 10 OneDrive Technical Consultant

Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 available from Progent include Return on Investment estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and ongoing technical help.

24-7 NetApp MetroCluster Specialists
NetApp MetroCluster Synchronous Replication Professional

NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent's roster of seasoned network experts can assist you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with procedures such as assigning shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your DR system to show compliance with information assurance standards and regulatory mandates.