Unified Communications Consulting Services
Cisco Unified Communications Manager (CallManager) and Jabber
Solution Design and Troubleshooting Expertise
Additional Topics of Interest
Professional Spora ransomware hot line
ransomware removal and restore Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Windows Server 2008 R2 Consulting Services
Microsoft Windows Server 2008 R2 Consulting Services
Progent's certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and migration strategies, install Windows Server 2008 with your network infrastructure and applications, train your IT staff how to run new administration tools, and deliver continuing consulting and support via affordable alternatives such as Contact Center service and online technical assistance.
Microsoft 365 Migration Engineer
Microsoft 365 OneDrive Integration Support Outsourcing
Progent can help your business to evaluate the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
Setup and Support ProSight Reporting Ticketing
ProSight Reporting ConnectWise Automate Specialists
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Class Photoshop CS5
24-Hour Quark Training
Progent's Mac consultants can promote the creative facets of Macintosh environments by providing consulting services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Dynamics GP Integration Manager Engineer
24 Hour Dynamics GP Web Services Technology Professional
Progent's seasoned application designers and programmers can help your company to create enhancements to Microsoft Dynamics GP that address the special needs of your organization while retaining the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Outsourcing Offsite Employees Cybersecurity
Open Now Support and Help Remote Workforce Security
Progent can help small and medium-size companies to implement network security protection solutions and deliver response expertise needed to support remote workers.
Contract Job Opportunities Home Based Network Consultant
Emergency Freelancing Jobs Service Documentation Consultants
Progent's company culture will make you a more capable consultant by improving your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by recruiting the best professional talent for you to work with, offering an advanced network and communications infrastructure, running custom software tools to enable the highest quality of service, and by streamlining proven business structures for finding and maintaining clients.
Technical Consultant Catalyst Wireless AP
Catalyst Wi-Fi 6 AP Layout Technology Consulting
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Access Point consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless APs.
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Ekahau Wi-Fi RF Coverage Maps Technical Support Services
Ekahau On-premises Wi-Fi Site Survey IT Consultants
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, implement, enhance, manage and debug a Wi-Fi network optimized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Consultancy OS X Remote
Computer Specialists Mac
Progent provides nationwide remote phone support and troubleshooting services for businesses that run Apple Mac OS X environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide macOS and Mac OS X clients a range of services including desktop assistance, upgrading to the latest edition of OS X from earlier editions of macOS and Mac OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online network consulting provides optimum leverage for your IT dollar by preserving user efficiency and limiting the hours billed for computer analysis and repair. Advanced online support utilities and experienced technicians and consultants allow Progent to handle most network issues without wasting time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or through a mix of telephone help and online access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to assist you with the toughest system problems.
Cisco ASA Firewall URL Filtering Support Services
Cisco ASA Firewall with Firepower Technical Consultant
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Wi-Fi Site Survey Consultants
WLAN Site Survey Computer Consulting
Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi LAN customized for your environment, providing you a WLAN that has the reception, performance, density, Quality of Service, data protection, and roaming capability your business requires. Wi-Fi site survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and onsite survey services for confirming, optimizing, and debugging a functioning wireless LAN.
Postini Services
Antivirus Support and Integration
E-Mail Guard by Postini provides constantly updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Management services through Progent's E-Mail Guard spam filtering and anti-virus aggregation program. Progent's certified e-mail security consultants can help you devise an email defense plan that features antispam and antivirus services and processes.
Les Kent has a 35-year history of successful technology integration, executive management, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions while working as a system architect, software developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major corporations.
Microsoft ISA Server Remote Support
ISA 2004 Standard Edition Server Outsourcing
Progent's certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Exchange 2010 Upgrade Consultant Services
Exchange 2010 Upgrade Services
Progent can provide comprehensive help for each phase of your Microsoft Exchange 2010 migration including end-to-end project management, site prep, project design and documentation, cost estimates of new software licenses and equipment needed, suggested sourcing, pilot testing at customer site or at Progent's testing facility, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous servers, and training for client's support group and users.
Windows 7 Backup and Restore Online Technical Support
24-7 Windows 7 Help Desk Remote Support
Progent's certified engineers offers offsite and onsite support services to assist your company to manage, maintain, and repair PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, remote connectivity, smartphone and tablet integration, wireless network design, and remote system monitoring and alerts.
Services Cisco Architecture
Cisco Security Consulting Companies
Progent offers fast online support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your environment via powerful remote diagnostic utilities to provide quick and economical troubleshooting and repair of critical network infrastructure issues.
Outsourcing Offsite Workers IP Voice
Offsite Workers VoIP Technical Consultant
Progent can assist small and medium-size businesses to implement VoIP technology to give their at-home workers the advantage of seamless access to the corporate phone system.
Support Outsourcing Exchange 2019 Planning
Exchange 2019 and Windows Server Core Professionals
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Troubleshooting SQL Server Analysis Services
SQL Server 2014 Migration IT Services
SQL Server 2014 incorporates significant enhancements in critical areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises consulting services that include planning, deployment, management, troubleshooting, and software development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
Support Smartphone
Wireless Professionals
Progent's professionals provide experience in a variety of disciplines related to mobile networking including network architecture, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified consultants can save your organization work and money by using their wireless expertise to show you how to choose and integrate wireless access technologies that make sense for your business. Progent can also optimize your IT architecture so that wireless handhelds perform more reliably.
ProSight VM Hosting Engineers
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are built upon proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and IT administration while achieving world-class reliability and an unmatched level of vendor flexibility.
Consulting VPN
Cisco Virtual Private Network Specialist
Cisco's network security and offsite connection technology for small businesses represent a full range of manageable security solutions to help protect your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit best with your business objectives.
64-bit Computing Technology Professional
24x7 Microsoft and Cisco Certified 64-bit Computing Professional
Progent's Microsoft-certified engineers can help you to enhance your workstations from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit PC desktop computing, plan an affordable upgrade strategy that minimizes operational interruptions, and offer economical, professional online support to assist your company to install 64-bit desktop software and applications on your current computers.
After Hours Supplemental Call Center Remote Technical Support
Virtual Helpdesk Network Consultant
Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
24 Hour CIO Specialist
CIO Onsite Technical Support
Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer to provide a broad perspective to assist you pick and maintain network technology to meet your current needs and that can serve as a firm basis for your future growth. Progent's part-time Chief Information Officer services provide economic advantages to organizations trying to maximize the benefits from their network expenditures but who are unable or hesitant to take on one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all major OS platforms and connectivity technologies plus a wide range and business software, Progent is in an ideal situation to provide objective advice as well as expert technical help for building and maintaining IT systems that match the particular needs of your business.
Technology Consulting Extended Service Desk
24x7x365 Shared Support Desk On-site Technical Support
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues.
24-Hour Hermes ransomware recovery Specialist
ransomware removal and restore Consultancy
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.
Consulting Azure and Cisco AnyConnect
Top Quality Microsoft Azure hybrid cloud solutions Engineers
Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
24x7 Microsoft 365 Deployment Readiness Consultant
Specialists Microsoft 365 Deployment Readiness
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is completed on time and within budget.
ISP Service Plan Selection Consulting
Internet Connection Engineer
Progent offers access to the affordable support of remote Internet connectivity consultants to help your company to evaluate or enhance your ISP services so your Internet connectivity solution meets your business requirements. Support services provided by Progent include evaluation of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service plan. Network provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and upgrading dependable BGP configurations.
Specialist Managed IT Services Consulting
Top Engineer IT Management Outsourcing
Progent's ProSight portfolio of managed services are geared to provide businesses who have small internal network support teams with low-cost access to enterprise-class management platforms and consulting experts. Benefits of the ProSight catalog of managed services include fixed IT maintenance costs, automation of common administrative tasks, continual absorption of the latest information technology, smooth transition from older technology to current solutions, close alignment of information technology with business objectives, guidance from seasoned network consultants, and allowing management to focus on business rather than fast-evolving network technology.
Cisco and Microsoft Certified Remote Network Support Professional
Phone Support IT Consultant
For mid-size businesses looking for network consulting services, Progent offers an array of alternatives including local help, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, application programming, and expert consulting. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional onsite help for solving technical issues rapidly and affordably.
Cisco Aironet Troubleshooting
Wireless LAN Computer Consultants
Progent's wireless engineers can help small businesses design, choose, evaluate, deploy and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while providing a level of security that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity solutions that fit best with your company needs.
Infor SyteLine CloudSuite Business Analyst Services
Infor SyteLine CloudSuite Excel Integration Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than a quarter century of background assisting manufacturing and distribution companies to simplify complex supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that spans from as-needed advice to end-to-end solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.
Technical Support Windows, UNIX, Solaris
Engineer Windows, UNIX, Solaris
If your business network combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your servers into a unified network that allows all your OS platforms to coexist for easy management, seamless dataflow, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk outsourcing.
Reseller Postini
Open Now Anti-Spam Support and Setup
Email Guard by Postini provides constantly updated spam and virus filtering, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your business is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Management services via Progent's E-Mail Guard antispam and virus protection service program. Progent's expert e-mail protection professionals can help you devise an email defense strategy that includes anti-spam and antivirus services and policies.
Amazon Marketplace Web Service integration Integration Firm
Amazon Marketplace Web Service Programming Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Consultant Operations Manager
Support Outsourcing Operations Manager
Progent offers a selection of network support packages for small businesses. These IT outsourcing and server monitoring services are based on the proactive problem handling abilities of Microsoft Operations Manager 2007, a next-generation server and IT support product that tracks the reliability, throughput, and security of your information system and identifies incipient troubles before they can disrupt your network. With Progent's economically priced IT service packages, small organizations can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Security Organizations Check Point 26000 Firewalls
Check Point Security Gateways Security Team
Progent's Check Point experts can help you select and configure Check Point Software Firewall and VPN software and appliances based on Check Point Software's technology to offer an economical and effective security defense for your information network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a central stop for continuing technical support, administration, education, and design services.
Cisco Experts Firepower NGFW Firewalls Professional
Cisco Firepower AVC Support Outsourcing
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
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