Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit programs which you intend to keep as well as the new 64-bit versions of applications you plan to run.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent's data protection experts can help your company to design, implement and debug a backup/restore solution built around MSP360 technology. MSP360 offers file or image-based backup/restore for VMs and physical computers, works with all leading public clouds, and allows businesses to create a backup solution with a minimum RTO and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss caused by human mistakes, computer errors, ill-intentioned users, and external assaults like ransomware. For more information, go to ProSight DPS 360 Backup services.
Progent's Juniper-certified NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology environments.
Progent's certified Microsoft Office and Microsoft 365 consultants can help companies of any size to integrate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides fast ROI and enables improved business outcomes. Progent can help your company to integrate Microsoft Office or Microsoft 365 apps with each other and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues between different versions of Office desktop and can provide live online training to individual users or groups.
If your business network combines Solaris platforms with Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, superior performance, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance services include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Help Desk services.
Windows Hyper-V 2016 utilizes core features initially developed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, educate your IT management and technical support staff, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
If your business network mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high reliability, enhanced throughput, and strong protection. Progent's UNIX and Microsoft Windows coexistence assistance services feature network architecture integration and service, support for Windows services for UNIX, online server monitoring and administration, online network support and repair, on-site technical support, and Helpdesk services.
Progent can help your company to create, deploy and debug a backup solution based on MSP360 software. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, supports all leading public clouds, and permits businesses to create a data protection solution with a low RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user mistakes, computer errors, malicious users, and malware attacks such as ransomware.
Progent's Cisco-certified IT consultants can help you create an economical, 24x7 Internet configuration architecture that can deliver 24x7 Internet connectivity via a broad array of fault tolerant Internet access products and services including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the latest techniques for 24x7 Internet connectivity to build an affordable, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.
Progent's Disaster Recovery/Business Continuity consultants offer extensive backgrounds helping small businesses to reduce system downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity experts can help your company to plan and test a sensible business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can help you to design, deploy, and maintain resilient technologies including redundant Internet access, virtualized servers, fail-over clustering, load balancing, continual online backup, and multi-location hot backup centers.
Progent offers the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience creating Microsoft-based security designs for IT networks with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and deploy an installation of ISA Server 2004 that supports your information protection requirements without limiting your network.
Progent's Microsoft-certified consultants can provide online and on-premises expertise for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you design and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security plan, automate IT management, help with creating applications, and generate and validate a DR/BC plan.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's experts offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with Apple Mac application software. Progent can also help your business with iPhone integration and iPad management, or migrating to iCloud. For business networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and maintaining a network environment that is reliable, secure, efficient and able to achieve your organization's objectives.
Progent's managed services for software/firmware update management provide businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices scanners, network appliances like routers and wireless APs, and IoT devices such as sensors and robotics.
Citrix has developed a powerful line of platforms that deliver enterprise-level manageability, expandability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and can help you plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent's Power BI consultants can help you to design, deploy, maintain, update or debug your Power BI business analytics solution. Progent can also assist you to organize your source data for Power BI visualizations. Progent can assist you implement and administer a local, cloud, or hybrid architecture to run Power BI.
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that seamlessly combine local and cloud resources.
Remote server management cards give network administrators complete control of a server without the need for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical support. Progent is familiar with a variety of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Progent can deliver a broad array of cost-effective consulting and support services to help your business to deploy, integrate, repair, and manage workstations and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or online help for individual computers or notebooks or help your business to plan and carry out a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technical workers to assist your company to prepare for and implement an office relocation or merger organized to cause the least possible disruption of your business.
Progent can help your company to design and execute an efficient transition from a UNIX-based information environment to a network based on MS Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your information and reduce business disruption by developing an efficient transition plan that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing infrastructure, transition strategy and validation, Exchange migration expertise, information and application migration, and processor and mass storage transition and consolidation.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Progent is among the most experienced IT consulting companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full advantages of Microsoft Exchange 2000 for typical situations such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Exchange 2000 Server management.
ProSight Active Security Monitoring utilizes next generation behavior machine learning technology by SentinelOne to defend endpoint devices as well as physical and virtual servers against known as well as zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to implement your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging system, educate your network support staff and users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide ongoing management services and technical support. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's Co-managed Call Center service allows your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.