Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.


Additional Topics of Interest

ProSight Remote Network Troubleshooting Network Consultant
Network Device Configuration Management Technical Support Services in Lincoln, NE

ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that need critical updates, or isolating performance issues.

802.11 Wireless LAN Technical Support Services
Wi-Fi Computer Consultants in Wichita

Progent can help you design, configure, manage, monitor, and repair a viable Wi-Fi LAN infrastructure, select sensible hardware and software, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to create a complete 802.11x network security plan that is well integrated with the security strategy for your overall corporate network.

Windows 8.1 Remote Desktop Computer Consultancy Firm
Expert Microsoft Certified Small Office Network Consulting Services for Windows 8.1 BitLocker Emeryville, CA

Microsoft Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to power-user desktops. An abundance of innovative capabilities, such as touch screen support and signature live tiles user interface, offer a broad range of benefits for companies who understand how to exploit them. Progent's Microsoft-certified experts can help bring your organization up the learning curve with Windows 8.1 and show you how to derive significant competitive advantage from the product's various technical enhancements.

ransomware removal and file restore Professionals
 NotPetya ransomware recovery Consult in Chicago, IL

Progent's proven ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.

Threat Management Gateway Specialist
Technology Consulting in Kansas City

Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that delivers a one-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting features, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

Virtual Server Private Cloud Hosting Consultants
Private Cloud Services Professionals

Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud hosting service to eliminate major investments in the acquisition, maintenance, and management of computer hardware and data center facilities while benefiting world-class levels of network reliability and security.

Cybersecurity Team for Symantec VPN
Symantec VelociRaptor Network Security Auditing in East Palo Alto, CA

Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to current firewall/VPN solutions. Progent can also enable you to create and execute a complete security strategy that can incorporate firewall and VPN devices and software, outsourced security and network defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going technical help, administration, training, and security expertise.

Lync Server 2010 Specialists
Support Outsourcing for Lync Server

Progent's Microsoft-certified consultants can assist your company to assess the benefits of Microsoft Lync Server 2010 for your business and can assist you to design and execute an installation of Lync Server that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can in addition assist you to perform an efficient migration to Lync Server from Office Communications Server or Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing functions of Microsoft Office programs, and provide webinar training and ongoing support for Lync Server and other Microsoft technologies.

Cisco Meraki Access Point Security Technology Consulting Services
Specialists for Meraki MR66 Access Point St. Louis

Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support services to help businesses of any size to plan, install, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or computing device.

Windows 10 MDT Professionals
IT Consulting for Microsoft Windows 10 Evaluation in Anaheim, CA

Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration Call Center support services.

City Government Cisco Specialists
Small Government Engineers in Rochester, New York

Progent has extensive experience providing a full-spectrum of remote network support and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering advanced remote network support and has provided IT solutions to organizations in every state. Remote support eliminates travel costs and resolves issues more quickly than on-premises service calls.

password management Consultant
Durham, North Carolina IT documentation management Specialist

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

Progent Start-Up Companies Information Technology Management
Network Support for Progent Small Business

Les Kent has a 35-year track record of successful network integration, business administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and global corporations.

SCOM 2012 Management Packs Consulting
Microsoft SCOM 2012 R2 Engineer

Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.