If your company does not need emergency remote support but expects to need assistance with your information system soon, you can save time and money and guarantee that the appropriate IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or send email to email@example.com.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Citrix-certified experts can help your organization to assess the potential strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools in your Hyper-V network, and show you how you can deploy Citrix Essentials to enhance the performance, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of resources and operations and simplifying management processes.
Progent's pricing model is to bill for online service and on-site visits per minute. Consequently, you are billed just for received support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no startup fee and asks no retainer for support services delivered during normal working hours. Many support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for fast repairs so you won't be tempted to allow minor problems to fester.
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of performance that information security managers are expected to learn. It gives executive management the confidence that consultants who have earned their CISM credential have the experience and knowledge to deliver effective security management and support services.
Progent can assist organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your business to migrate from an older edition of SCVMM or from another management system, and Progent can help you to enhance and repair your current SCVMM 2012 ecosystem so you get maximum business value.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple venues with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can assist you to determine the value of Ubiquiti’s UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.
Progent's Check Point experts can help you choose and configure Check Point Firewall and VPN utilities and hardware powered by Check Point's security platform to offer an affordable and efficient security solution for your business network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and offer a single source for continuing technical support, administration, training, and consulting expertise.
Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are on the move within office, warehouse, retail or other environments where IT management requires portable phones that provide more control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Successful integration of Cisco's wireless IP phones usually demands that you set up and optimize numerous components of your Wi-Fi environment such as access points, switches, wireless LAN controllers, and network management software. Progent's certified experts can provide remote and onsite support to help you build and manage a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing efficient system upgrade procedures, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT projects on schedule.
Progent's Cisco CCIE wireless network consultants offer online or on-premises integration and troubleshooting services to help your organization to plan, implement, upgrade, tune, manage and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless access points to work with your specific office layout, construction, and expected workloads.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.
Progent can help you to plan and execute a smooth migration from a UNIX-powered information system to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can help you preserve your data and minimize business disruption by developing an effective transition plan that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, transition strategy and testing, Exchange migration support, information and application migration, and server and media migration and economization.
Largest CCIE Expert Certified Support Flex Series Wireless Controller
If your business runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a wide range of security topics including security management practices, security architecture and strategies, access management systems and techniques, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and workplace recovery planning. CISA and CISSP define the core competencies and international standards of knowledge that information security managers are expected to possess. These certification provide executive management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver effective security management and engineering help.
Progent offers affordable remote access to a certified Oracle database administration consultant or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and ASM file/volume manager.
Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall security, performance and ease-of-use that your company needs.
Progent can provide affordable remote and onsite support to assist organizations to move any portion of their critical network infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management, team, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and build and validate a DR/BC plan.
Progent's Sun Solaris platform support services offer small companies and software developers help with administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience offers you an easy one-stop source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Fortinet FortiGate next-generation firewalls are industry leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help you to configure your Fortinet firewalls to protect all your IT assets at the enterprise perimeter, within the data center, at branches, and in the cloud.
Progent offers small and medium size organizations professional support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies including WatchGuard, Juniper, and SonicWall. Progent can show you how to design a comprehensive security strategy and select the right products from a variety of vendors to achieve your security goals while sticking within your budget limits.
Progent can help you to design and execute a smooth transition from a UNIX-based IT system to a network based on Microsoft Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you guard your information and reduce business disruption by developing an effective migration plan that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current environment, migration planning and testing, MS Exchange migration services, data and application transition, and server and media transition and consolidation.
Progent's CISSP-certified network security consultants can help businesses of all sizes with any aspect of information system security. Progent can implement efficient cybersecurity solutions that guard a small business from advanced threats or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile users accessing IT resources spread across a mix of physical datacenters and various clouds.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help mid-size and large companies create a cost-effective and productive internal Computer Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses sift through the numerous high-quality Help Desk application programs on the market and determine what products may be excessively costly, miss key capabilities, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who want to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or indisposed workers.
If you need help creating, enhancing, or troubleshooting applications for Microsoft Windows, Linux, or the Web, Progent’s expert team of programmers, relational database designers, and project managers can help make sure you get the job done on time and within budget. Progent's experienced software programmers offer affordable and efficient remote consulting for jobs as simple as creating VBA scripts for Office Excel or as challenging as developing mission-critical database applications based on SQL Server or Oracle.
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and troubleshoot a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit programs which you intend to keep as well as the new 64-bit editions of software you plan to install.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progent's Microsoft-Premier SQL consultants can provide a range of support services to assist small and midsize companies to design, implement, administer, and repair SQL Server 2008 solutions so that they receive the maximum business advantage from this advanced RDBM technology. Also, Progent offers help with system architecture, enterprise-wide protection, and software development to optimize the strategic benefit of your information network.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local support organizations who offer scant documentation or specifics of services done, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service reports sent by each staff member to each client. The practice of documenting and organizing service records allows more effective service and eliminates a slew of common misfortunes such as when a support client is effectively held captive to a consultant who won’t let go of vital service information.
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any aspect of designing, implementing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
Microsoft Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated Exchange components to lower capital expense and management hassle. You can deploy Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, plan a solution that makes sense for your business needs and IT budget, implement an efficient move from your current Exchange organization to one that incorporates Exchange Online, train your IT staff and users, and provide ongoing consulting and troubleshooting.
The Help Desk Call Center service model used by Progent gives small and midsize companies an efficient option to reliance on freelance service individuals by offering extensive technical knowledge shared by multiple support teams, optional round-the-clock availability of emergency assistance, escalation capability to world-class engineers for solving even the most complex problems, service consistency and dependability, prompt follow-up enforced by seasoned support managers, a selection of convenient mechanisms for requesting support tasks, and excellent process visibility made possible by ticket updates and available via a web-based portal.
Progent's UNIX family consulting experts offer small businesses and software developers support for administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent can give your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient one-stop source to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or help you migrate to newer firewall/VPN technology. Progent can also enable you to design and implement a complete security plan that can incorporate firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for on-going network help, maintenance, training, and security consulting.
Progent can provide affordable online support to help companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed across multiple venues with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can help you to assess the value of Ubiquiti’s UniFi products for your environment and assist you to plan, install, manage, and troubleshoot your UniFi solution.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix critical problems uncovered by SCOM 2012.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that need critical software patches, or resolving performance issues.
Remote 24x7 monitoring, proactive alerts, and actionable reports are vital to preserving the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced so far that businesses of any size can afford a level of network stability that was previously reserved for large enterprises. Progent can provide a variety RMM solutions delivered as low-cost services created to assist your company to identify and resolve a an array of IT network problems before they get big enough to hurt productivity.
Remote continuous network monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can get a degree of network stability that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services created to assist you to detect and fix a an array of IT network issues before they can hurt your business.
Cisco offers an extensive product line of routers that includes routers designed to deliver the security, performance, and availability required by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, such as the Cisco 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly with all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services including planning, configuration, management, troubleshooting, and software development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Progent can assist you to plan and execute a smooth transition from a Sun Solaris-powered IT environment to a network powered by Microsoft Windows and suited for running Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application experts can help you guard your data and reduce business discontinuity by developing an efficient transition strategy that preserves your current investments in Solaris software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing environment, migration planning and testing, Microsoft Exchange migration services, data and application software transition, and server and storage system migration and economization.
Progent's Intune consultants can assist your company to understand the strategic value of utilizing Intune for configuring and managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to define security policies, plan and deploy test systems to confirm the benefits of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits transparent testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
The CISA credential is a globally recognized achievement that indicates expertise in information system security audit and control. Accredited by ANSI, the CISA accreditation requires that candidates undergo an extensive test given by the ISACA professional association. Progent offers the services of a CISA-Certified network security audit professional able to assist companies in the fields of information systems audit services, information technology enforcement, network assets and infrastructure lifecycle, information technology service delivery, protection of data resources, and business continuity preparedness.
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety RMM solutions delivered as economical service packages created to help your company to identify and resolve a an array of network problems before they get big enough to disrupt productivity.
Progent's compensation model is based on revenue sharing, so just like being an independent contractor, your earnings are directly tied to your work effort. Some Progent consultants stress lifestyle issues and elect to work at a more relaxed pace, utilizing our self-determined calendar to follow individual pursuits such as hiking, car racing, skiing, surfing, vacations, or sharing free time with relatives and acquaintances. Others use the opportunity to make big dollars via hard effort and extended hours. Progent completely supports both sides of the spectrum plus everything in the middle.