Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to current models.
Progent's Microsoft engineers can provide advanced expertise in deploying, using and debugging any edition of Microsoft Project Server and can deliver a broad variety of cost-effective remote support services following industry best practices to assist businesses of all sizes to get all the advantages of this leading platform. Consulting support offered by Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training.
Progent's Microsoft-certified consultants can provide economical remote and onsite expertise, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or specifics of services performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by every consultant to each client. The discipline of documenting and archiving support activity results in more efficient service and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of vital service information.
Progent's short-term IT staffing services allow businesses to meet sudden increases in demand for IT professionals without dealing with the expense and hassle that come with vetting and recruiting experienced technical workers and without increasing your permanent workforce.
System Center Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist your organization with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Cisco Jabber consultants offer remote or on-premises support to help businesses of all sizes to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco network consultants offer a variety of IT support services including project management, Sarbanes Oxley compliance, site moves, corporate security, network design, local or phone-based emergency support, and technical support for co-location hosting environments. A Progent IT consultant can show you how to plan a multi-office information system that makes efficient use of colocation services and Internet hosting sites. Progent’s Microsoft Premier consultants can help major corporations plan, deploy and support major rollouts of the latest versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connectivity solutions that combine basic, high-speed, integrated, and remote networking.
Progent is a certified Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to back up and restore your Office 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
If you are a network engineer with system support expertise, joining Progent and helping Progent's customers will expand your skills via interaction with Progent's team of mutually supportive, world-class consultants. Progent's focus on providing network expertise and technical support to small businesses will give you the chance to consult in depth with business leaders and add tangibly to the growth of exciting organizations. Also, Our virtual office network offers the most advanced technology for remote support and wireless connectivity to allow you to deliver fast solutions when you take on business-critical problems.
Progent’s Wireless Consulting Services provide a convenient, economical option for companies of any size to deploy, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent’s Microsoft certified experts provide a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains family, provides an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to install and configure, and with its segmented design you can license only the functions you currently need, with the option to add users and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can help you deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP/Great Plains.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor environments.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and onsite consulting, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud components into a cohesive intranet system.
The Progent Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
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Cisco's Small Business family of APs are Linux-based devices engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless network experts offer online or on-premises configuration and debugging support to help your organization to design, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any scale or topology.
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while enabling enhanced productivity by making these applications accessible to authorized remote or mobile users. ISA Server can protect corporate applications, services, and data across all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-premier ISA Server experts can help you plan, deploy, configure, and support ISA Server on your network so your business achieves a highly functional and economical combination of security, convenience, and performance.
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery functions for Microsoft networks. Data Protection Manager 2016 delivers application-aware backup for critical platforms such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to plan, implement, manage, and repair a multi-site backup/restore system built around SCDPM 2016. Progent can help you to migrate from an older version of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed expertise to resolve challenging issues or deliver end-to-end project management support to make sure you finish your Data Protection Manager 2016 initiative on time and within your budget.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, customization, training, and debugging since the platform's original release. Progent can provide advanced support for updating legacy Dynamics GP/Great Plains deployments. Progent can assist you to plan, test, and implement a cost-effective migration from a an outdated version of GP to the current edition of Dynamics GP.
Progent's webinar training classes provide small companies the affordability, ease, and versatility of online learning plus the proven training techniques of seasoned instructors who employ sophisticated collaboration software to emulate live, participatory classrooms. Progent offers webinar education for key desktop applications including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Project: Microsoft Dynamics accounting and management software such as MS Dynamics GP; as well as additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified SQL Server application programmers and database administrators offer online consulting to help organizations of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any facet of application development in solutions that range from small business or departmental databases to VLDB applications and data warehousing.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as economical services created to help your company to detect and fix a most IT network issues before they can impact productivity.
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Progent's Power BI experts can help your business to design, install, manage, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud, or hybrid architecture for Power BI.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Progent offers IT services for medium size companies who have 100 to 250 system clients. The mid-size company or work group has typically been an overlooked segment of the market for IT support services. The cost structures and support access models of major third-party support organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information system whose advanced technology and capability are often similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, significantly lowers the network maintenance costs of an SMB while providing the mid-size company with big-company service from professional, world-class experts knowledgeable in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT help appropriate for a mid-size office without budgeting enterprise costs, you need Progent.
Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to back up and restore your Office 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent can provide fast remote support from Cisco CCIE networking consultants. Progent's CCIE experts can connect to your network via advanced remote diagnostic tools to provide fast and economical analysis and repair of urgent network issues.
Progent's Microsoft-certified consultants offer in-depth support in implementing, using and debugging all versions of Project, Project Server, and Project Online and can deliver a wide range of cost-effective remote support services following proven best practices to help organizations of all sizes to get all the benefits of this powerful project management solution. Support services offered by Progent include system planning, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and performance for server virtualization and for centralized delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the business benefits of Citrix virtualization products and show you how to design, test, implement, optimize, and support Citrix solutions.
Progent's Microsoft consultants offer in-depth support in deploying, using and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective remote support services based on industry best practices to assist businesses of all sizes to get all the advantages of this leading project management solution. Consulting support offered by Progent include system design, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network optimization, and specialized online training classes.
Progent has created several security packages designed to provide larger enterprises an impartial and comprehensive network security evaluation from a team of certified security consultants. All Progent's network security assessment packages feature a suite of services like network scans from within and from outside the network firewall, expert analysis of scanned data by accredited security consultants, production of a paper documenting the results, plus an interactive concise executive summary and an extensive interactive outbrief for in-house IT engineers.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Progent is a leading innovator in cost-effectively delivering enterprise-class IT help to small businesses. Progent's achievement in addressing the network service needs of the historically underserved small business sector is the combined result of key technical and process breakthroughs that have eliminated much of the traditional costs out of managing IT service, injected unmatched professional expertise into the support system, and significantly streamlined the solution cycle.
Progent has created special network security packages intended to deliver larger enterprises a professional and thorough security assessment from a team of premier security consultants. All Progent's network security assessment packages feature a suite of services like automated scans from inside and from outside your company security perimeter, professional analysis of scan results by certified security engineers, creation of a paper explaining the results, plus an interactive concise executive outbrief and an extensive live outbrief for in-house IT engineers.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices engineered as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless network experts can provide remote or on-premises configuration and troubleshooting support to help you to plan, implement, update, optimize, administer and troubleshoot Cisco Small Business wireless AP environments of any size or topology.
Cisco Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, is the center of Cisco's communications and collaboration solution. Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable remote and onsite expertise to assist organizations of any size to build and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum productivity. Progent can help with any facet of CUCM configuration and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, designing UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can assist your business to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud resources.
Cisco's wireless VoIP phones are hardened wireless handsets designed for professionals who are on the move within campus, hospitality, retail or other environments where IT management wants user endpoints that offer more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually demands that you set up and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, switches, wireless LAN controllers, and management software. Progent's Cisco-certified consultants can provide online and on-premises assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Progent's certified SQL Server application developers and database administrators can provide online expertise to assist organizations of any size to create, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can help you to design, install, and manage a configuration of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and manageability that your business needs.
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small businesses to make the move from the older physical in-house datacenter to the modern hybrid computing model that combines both local and virtualized cloud-based resources. Progent's consultants offer cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers full-service project management support to help you design and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and customized training.
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financial management, inventory control, operations control, capacity planning, purchasing, sales, supply chain, and business analytics. Progent's Dynamics Business Central/NAV consultants can help company to maintain your older Dynamics NAV system or migrate smoothly to a cloud-based, local, or hybrid deployment model.
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your servers, such as printers and scanners, network infrastructure appliances such as routers and wireless access points, and IoT devices such as alarms and health monitors.
Progent wants to hire staff-level, solutions-oriented Microsoft accredited engineers with MCSE certification; Cisco certified network engineers who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISM or comparable security credentials; and advanced network architecture experts with experience in mobile access, wireless connectivity, fault tolerance, disaster recovery, information protection, and virtual servers. Progent also is hiring employees to join our staff of help desk support technicians and remote support professionals. In addition, We are seeking experienced managers able to operate productively in Progent's fast-paced, virtual office culture.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 11 years of support in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with planning, installing, managing and troubleshooting sophisticated IT applications based on Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.
For businesses that have a mix of Apple Mac and Windows computers, there exist two popular solutions for running Microsoft Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a remote Microsoft Windows-powered computer to use Windows software and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac system so you can use Microsoft Windows programs locally. Progent's Mac technology consultants can help your company to manage these products for running Windows programs on your Macs and can in addition help your organization to evaluate and install other solutions for Windows platform emulation.
Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid networks that transparently combine on-premises and cloud-based products and services.
Progent's veteran group of network consultants and subject matter experts have years of experience delivering remote and onsite support for organizations of all sizes who need to incorporate Android phones into their IT networks so that users can work together from anywhere. Progent has the range of know-how to solve network issues that span multiple manufacturers and that entail a mix of legacy and current technology. Progent offers budget-friendly online technical support to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to resolve particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on time and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual classes to help you manage and use Android phones and tablets efficiently.
Hyper-V 2016 utilizes core technologies first developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and support personnel, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent's pricing policy is to charge for online support and in-person help by the minute. Consequently, you are charged exclusively for delivered support. Progent does not demand a more expensive rate for off-hours or emergency service, and within California or in areas where Progent offers in-person service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and asks no monthly commitment for support services delivered during regular working hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large invoices for quick solutions so you won't be tempted to permit simple problems to fester.
Medium-size companies can enjoy all the benefits of System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's economically priced network service packages, medium-size businesses can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business environments who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer medium-size business networks enterprise-class availability, protection and performance.