Additional Topics of Interest

Disaster Recovery Evaluation
Security Consultant CISM

For small and midsize businesses, network security and information assurance and regulatory compliance is excessively complicated to master but too risky to overlook. The world's biggest enterprises have been breached, and the leading cloud service providers have on occasion been knocked out. It seems like there's nowhere to hide. Progent has made it economical for smaller businesses to implement vital security projects successfully by offering the benefit of billable time to the nearest minute with no minimum billing for online help. This means you can have the help of a world-class computer consultant to provide precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a complete security strategy.

Router Education
Education Windows

Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent faces few competitors. Mid-size businesses who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent passes on information about new technology and proven methodologies to make their networks more reliable, secure, and productive.

CRISC Certified Risk Monitoring Specialist
CRISC Certified Computer Consultants

Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery strategy in case of an IT system catastrophe. Progent can help you develop a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, fault-tolerant system solution that takes into account reliability issues covering a wide array of infrastructure technologies and procedures.

Exchange Server 2007 Specialist
Microsoft Exchange Integration Support

Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business needs.

Services Documentation IT Services
Tracking Service Costs Online Help

Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small support firms who offer minimal documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to each customer. The discipline of detailing and archiving support activity results in more effective service and eliminates a slew of common problems such as when a service customer is virtually held hostage to a consultant who won't let go of the keys to the kingdom.

ProSight Patch Management Onsite Technical Support
Endpoint Monitoring and Reporting Technology Consulting Services

ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network running efficiently by checking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they can impact your business.

Computer Consultant System Center 2016 and SSRS Reporting
Consulting Services System Center 2016 and Exchange Online Integration

Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

Network Engineer IT Services for Service Providers
IT Services for Network Service Providers Online Consulting

Progent's Support for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own brand as a seamless extension of your IT services staff.

Zero Downtime Branch office Connections Consultants
Fault Tolerant OSPF Configuration Professional

Progent's non-stop inter-site connectivity and fault tolerant network connection engineers can help small businesses achieve fault tolerant Interoffice connectivity via redundant networks with automatic failover. Progent's CCIE engineers can plan and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical 24x7 interoffice connectivity.

SharePoint 2013 Web Parts Technical Support Services
SharePoint 2013 eDiscovery Center Onsite Technical Support

Progent has been providing SharePoint support since the initial SharePoint product was released more than two decades ago, and Progent has the scope of technical know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in individual jobs related to your SharePoint 2013 migration.

Network Security Test Juniper SA Series SSL VPN
Cybersecurity Organization Juniper SA4500 SSL VPN

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.