Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a degree of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical services designed to help you to detect and resolve a an array of network issues before they can impact your business.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a DR solution built around Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
Progent's Microsoft and Cisco certified Consultants provide three ways to help mid-size and large companies develop a cost-effective and successful internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations sift through the numerous high-quality Help Desk application programs available and determine what packages may be too expensive, lack critical capabilities, or align badly with your organization's business goals. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk staff for occasional tasks or to fill in for vacationing or indisposed workers.
Cisco has designed a full array of routers that includes appliances designed to provide the protection, bandwidth, and reliability required by customers from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid networks that transparently integrate on-premises and cloud resources.
Progent's certified IT experts offer Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Progent can assist you in all facets of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your VMs, databases and log files; configuring hardware load balancing for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed on multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can help your organization to assess the benefits of UniFi technology for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.
Progent's Microsoft Premier professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange rollouts or updates and can supply onsite personnel to assist enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the entire malware attack progression including protection, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Progent imposes no minimum charge and requires no monthly commitment for services delivered during regular business hours. Progent's one-minute granularity avoids large invoices for fast solutions so you will not be tempted to permit minor problems to stay unaddressed.
Progent's Cisco-certified CCIE experts can assist you to configure, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate smoothly from legacy switches to current models.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco devices for centralized management.
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified consultants can assist you to design and carry out test and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent provides national urgent phone support and troubleshooting services for companies who operate Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Remote IT help offers optimum leverage for your information technology budget by preserving user productivity and shortening the time billed for network repair services. Advanced online support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with over the phone or through a mix of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to help with the most difficult system issues.
If you want to update your production web site, build internal websites for applications such as HR or worker education, design a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you design and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web tools.
Nexus switches are designed to deliver the performance, expandability, availability, virtualization support, capacity, data protection and ease of management needed to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises support expertise to help you to design an efficient network topology, set up test environments to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, run security vulnerability tests, configure advanced monitoring, fully utilize resources through virtualization, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the powerful fault-tolerant features incorporated into Nexus products. Progent can also help you to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus platforms.
If you want to update your corporate web site, build internal websites for purposes such as HR or employee education, design a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's experts can also show you how to build and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Progent's Microsoft-certified consultants have more than 10 years of experience providing email support for companies that range from small offices to large enterprises. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate remote and mobile email access. Progent’s Microsoft Exchange support services can help you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition offers integration help for Windows 8, Windows 7, and Windows XP desktops running Outlook and can show you how to configure Outlook Web App (OWA) for popular browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard managed services.
If your business has a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-certified consultants can assist your whole enterprise in a wide range of security topics including security management procedures, security design and models, access management systems and techniques, applications development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISA and CISM define the basic competencies and worldwide standards of performance that information security managers are expected to possess. These accreditations give executive management the confidence that those who have earned their CISA or CISM qualification have the background and knowledge to offer effective security management and engineering services.
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware.
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.
SQL Server 2008 delivers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of creating, deploying, managing, and accessing company data and analytical programs in environments ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and wide knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent provides expertise for security evaluation utilities including Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to identify possible security gaps. Progent has extensive knowledge of security auditing tools and can help you to make sense of audit reports and react effectively. Progent can show you how to build protection into your business operations, install scanning applications, define and deploy a protected network architecture, and suggest policies to maximize the security of your IT system. Progent's security consultants are ready to assist you to configure a firewall, design secure remote access to email and data, and integrate VPN. Progent's certified security engineers can validate the security of web software and can run extensive security audits of enterprise-wide security to validate your organization's compliance with key international security standards including FISMA, NIST, and ISO 17799.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite integration and troubleshooting services to help you to plan, configure, update, optimize, administer and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your specific workplace layout, building structure, and expected workloads.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a seamless intranet solution.
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and manageability that your company requires.
Progent's Check Point Software firewall consultants can show you how to plan, configure, and manage firewall environments that rely on Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain older Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.
Progent can supply small companies with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible technology to enhance business processes so they align better with your business goals. Your business can create and implement a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.
The Helpdesk service model adopted by Progent's Technical Response Center offers small businesses an dependable alternative to reliance on freelance consultants by offering broad expertise accessible to numerous support groups, optional round-the-clock access to urgent assistance, escalation capability to world-class engineers for handling even the most intractable problems, service consistency and reliability, prompt follow through enforced by veteran support administrators, a selection of convenient techniques for initiating support jobs, and a high level of process visibility made possible by ticket tracking and accessible via a web-based portal.
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location migrations, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
GIAC was established in 1999 to certify the knowledge of IT security professionals. GIAC certifications are recognized by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the security disciplines covered under GIAC certification including auditing network security mechanisms, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key IT areas including ease of administration, availability, security, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management services for Exchange 2013.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Progent's Microsoft-certified engineers can provide cost-effective online technical support and development services to assist you to plan, implement, manage, and troubleshoot SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise-wide search, workflows, and other utilities to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular office productivity programs like Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.