Progent can deliver a wide array of low-cost remote and onsite support services to assist you to configure, administer, and troubleshoot workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of Mac OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For computer environments built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, efficient and able to achieve your company's business goals.
Progent's certified Internet Security and Acceleration Server consultants have long experience developing ISA Server-based security solutions for information systems with multiple offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's certified Microsoft Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that provides quick ROI and enables better business results. Progent can help you to interface Office or Office 365 applications with each other and with additional key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems between different versions of Office desktop and can provide customized online training to individuals and groups.
System Center Configuration Manager automates software deployment at scale, centralizes security and compliance settings management, keeps track of network resources, protects against company data leakage, provides health reporting, allows secure end-user self service, and delivers a single point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist businesses of any size with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or on-premises integration and troubleshooting support to help your organization to design, configure, update, tune, manage and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique office layout, building structure, and expected network traffic.
The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad familiarity with designing and building seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progentís IT services can assist you with designing, deploying, managing, and troubleshooting Windows Server solutions that increase the productivity of your IT network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory implementation. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, better compliance with data security requirements, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and less downtime.
Progent's certified consultants provide computer help and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and support services for Exchange 2003 Server include planning, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
Progentís Wireless Site Survey makes it easy to plan and install a Wi-Fi WLAN optimized for your facilities, providing your business a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that match the particular needs of your company. High availability colocation sites are especially appealing to small organizations because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum level of fault tolerance is too expensive for typical small organizations. Progent can help you reap all the benefits of non-stop data centers and 24x7 colo sites by offering a complete range of consulting and maintenance services.
Cisco's network security and offsite access products for small organizations provide a complete range of manageable security products to help protect your local and remote information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your business goals.
Progent's Experts Team provides consulting in key areas such as Apple OS networking and programs; Support for Linux-powered, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Strategic and vertical application support; CIO, management information analyst, and project logistics services; Custom applications development and deployment; Web site, electronic business, EDI, and customer information portal design and integration; Database support and efficiency help; Business information expertise; and Telecommunications architecture consulting.
Progent provide organizations of any size world-class network online or in-person consulting services for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for companies varying in size from the small office to the global enterprise.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and design services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances installed across multiple sites with any number of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless professionals who can help you to determine the benefits of UniFi products for your business and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting options are based upon proven virtualization technologies that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Mid-sized businesses can derive all the advantages of Microsoft Operations Manager and have quick availability of Progentís Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT service packages, mid-size organizations can select a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, automated warnings, comprehensive reporting, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide medium-size business networks world-class reliability, protection and productivity.
Progent's Office and Office 365 consultants can assist companies of any size to integrate Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides fast return on investment and enables improved business outcomes. Progent can assist you to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with various versions of Microsoft Office and offers customized online instruction to individuals and teams.
Progent can provide the cost-effective services of remote Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service plan. Network provisioning can include enhancing current routers and deploying new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Progent offers live online instruction for an array of client applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of traditional in-person instruction, such as immediate interaction between students and teachers, but eliminates the expenses of travel and the challenge of attempting to synchronize the availability of many students. Offered to single students or classes of any size, Progent's virtual training permits the teacher to conduct the seminar from a remote facility while the students can be dispersed across an office or all over the the U.S. Virtual training utilizes powerful teaching aids such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and personalized to specific subjects or extended in time and wider in scope.
Progentís IT outsourcing services for small companies feature designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site repair, resolving chronic integration problems, and creating a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput via non-stop configuration, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can assist with requirements assessment, product identification, bill of materials production, vendor selection, procurement logistics, and professional documentation. Progentís IT outsourcing help also includes education for office productivity software such as Microsoft Office XP.
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of any size can get a level of protection that was previously limited to large enterprises. Progent offers a variety RMM options available as economical services designed to assist you to detect and fix a an array of network problems before they get big enough to hurt productivity.
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide minimal documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation transmitted by every consultant to every customer. The practice of detailing and archiving support records results in more efficient support and eliminates a slew of common problems such as when a support customer is effectively held captive to a consultant who wonít let go of vital service information.
Progent's certified SQL Server 2019 consultants can assist you to assess the business case for migrating to SQL Server 2019 and can deliver rapid remote or on-premises access to experts in solution design and integration, software development, database administration, and cybersecurity.
Progent's Cisco certified wireless networking consultants offer economical online and onsite support for end-of-life and current Wave 2 Aironet wireless APs and Progent can assist you to design and manage Wi-Fi environments that include indoor and outdoor/industrial Aironet APs.
Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are experienced in designing, deploying, and supporting complex Enterprise Active Directory projects. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual legacy software configuration objects in production AD systems, and fixing unsuccessful installations of Active Directory and Active Directory-associated programs.
The CISA credential is a prestigious achievement that represents mastery in network security audit and control. Certified by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit professional trained to assist companies in the areas of IS audit services, information technology administration, network assets and infrastructure lifecycle, IT support, safeguarding of data assets, and business continuity planning.
Progent's certified wireless experts can assist organizations of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point environments to provide the performance, coverage, density, scale, security and ease of management required for seamless access between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and onsite support for both legacy and new-generation 802.11ac Aironet access points and Progent can help your business design and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent's certified SQL Server 2019 consultants can assist you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in system planning and integration, software development, SQL Server management, and network security.
If your company runs a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your entire enterprise in a wide array of security topics such as security management procedures, security design and strategies, access management products and methodology, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core skills and international standards of performance that information security managers are required to possess. These certification provide executive management the confidence that those who have achieved their CISM or CISSP certification have demonstrated the background and knowledge to offer effective security management and consulting help.
Progentís IT outsourcing packages provide affordable network consulting for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating an on-line business solution, outsourcing your network engineering services can reduce costs and minimize risks, allowing network service expenses to increase in a more moderate and controlled manner than is possible by building up a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available system architecture for your critical business software based on Windows such as Office XP, Office 2003, and Office 2000.
Progent's Microsoft-authorized consultants can show you how to evaluate the business case for implementing Microsoft SharePoint Server 2007, consult with you on the appropriate version of SharePoint Server for your application, offer setup and deployment expertise, assist you to install MS SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk support.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade smoothly from legacy releases of Virtual Machine Manager, design processes for building and installing VMs and hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the strategic business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization techniques that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help organizations of any size to plan, deploy, administer, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly stubborn issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.