Wireless Consulting Support
Online and On-Premises Help for Business Networks Cisco Wi-Fi Controllers Integration and Troubleshooting
Additional Topics of Interest
Citrix Desktop Studio Online Support
Citrix FlexCast Specialists
Citrix has developed a comprehensive family of products that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified engineers can help your company to evaluate the strategic benefits of Citrix virtualization products and can help you plan, test, deploy, optimize, and support Citrix virtualization platforms.
CISSP Certified Security Business Software Development Companies
web application development Specialists
If you need help creating, improving, or troubleshooting applications for Microsoft Windows, Linux, or the Web, Progent’s expert team of program developers, relational database designers, and software project managers can make sure you get the job completed on schedule and within budget. Progent's seasoned application developers can provide affordable and efficient remote consulting for jobs as small as creating VBA scripts for Office Excel or as large as rolling out mission-critical database applications based on Microsoft SQL Server or Oracle.
Remote Network Monitoring Consultants
Top Ranked Remote Monitoring and Reporting Support and Help
Even if your company has a small network services staff and a modest technology budget, your information network can still have the same high reliability and responsiveness that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the latest system management software for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Citrix MetaFrame IT Services
Virtual Application Delivery Specialists
Progent's Citrix-certified experts can assist you to plan, install, manage, and support a virtual application delivery system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist you to administer and support an off-site datacenter that features high uptime, advanced security, and rapid disaster recovery.
Gentoo Linux Troubleshooting
Slackware Linux Engineer
Progent's Linux support services provide small businesses and developers assistance with managing and supporting Linux computers that operate with Microsoft-based technology. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
SQL Server 2017 Always Encrypted Computer Engineer
Consulting Services SQL Server 2017 Graph
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and on budget.
24/7/365 IT Consultant ASA 5550 Firewall
Cisco Firewall Upgrade Remote Support Services
Progent's Cisco CCIE-certified networking consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Dynamics GP Excel Cubes Specialists
Dynamics GP Excel Cubes Consulting
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that let you track your business more effectively, turning raw information into useful insights into your company and customers.
Microsoft Certified Partner Online Technical Support Windows Server 2019 and SCVMM
Windows Server 2019 PowerShell Support and Integration
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
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Collaboration Technology Consulting Services
After Hours CUE Network Consulting
Cisco Unified Communications Manager, previously named CallManager, functions as the heart of Cisco's collaboration portfolio. Unified Communications Manager and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating with apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and on-premises support to assist businesses of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum business value. Progent's consultants can help with any aspect of Unified CM support and debugging in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.
SBS 2008 Technical Consultant
Configuration Small Business Server Premium Add-on
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires an IT consultant with hands-on background and extensive knowledge in designing and implementing cohesive and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting network solutions based on the SBS line of servers and applications.
Fault Tolerant Internet Connection Network Consulting
Microsoft Certified Expert High-Availability Systems Network Consultants
Progent’s high availability system consultants offer non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice connectivity, high-availability Internet connection design, 24x7 data center consulting, and other non-stop networking consulting to help your organization integrate a 24x7 network for strategic applications. Progent has the experience to develop economical, high-availability systems by deploying the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient network load balancing.
Office 365 AD Connect Network Consultant
Office 365 AD FS Remote Support Services
Microsoft supports transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on time and on budget.
Virus Removal Security Auditor
Evaluation Checkpoint
For small and midsize organizations, network security and information assurance and regulatory compliance is excessively complicated to stay ahead of but too risky to ignore. The world's largest enterprises have been breached, and the leading cloud services have on occasion been taken down. It seems like there's no place to run. Progent makes it economical for smaller organizations to implement critical IT security projects successfully by offering the benefit of billable time to the closest minute with no minimum charge for online support. You have access to a seasoned information expert to provide just the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
On-site Support Troubleshooting
Technical Support Services 24x7 Support
For mid-size companies looking for network consulting services, Progent can deliver a variety of options such as local help, on-line assistance, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staffing, site relocation services, software development, and expert consultation. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers expert on-premises support for fixing technical problems rapidly and affordably.
Microsoft Azure AD configuration Coding
Azure cloud migration Reporting
Progent can help small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
VMware VirtualCenter Services
VMware vCloud Director vCD Professionals
Progent offers the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
SharePoint 2016 Visio Services Support
SharePoint 2016 Power Pivot Remote Support Services
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite consulting expertise, software development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
24 Hour Co-managed Support Desk Onsite Technical Support
Shared Help Desk Computer Consultants
Progent's Microsoft and Cisco authorized Consultants offer several service programs to help medium-size and large businesses create an efficient and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process study and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help organizations analyze the various top level Help Desk software packages on the market and decide which products might be excessively costly, miss critical features, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to reinforce their in-house Help Desk staff for occasional projects or to fill in for absent or incapacitated personnel.
24/7 Microsoft Expert Lync Server 2013 and Android Technology Professional
Lync Server 2013 Mirrored Back End Servers Consulting
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with IM, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 experts and system architects can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Office Excel 2013 Engineers
Excel 2000 Services
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote services to help your organization to plan, develop, test, deploy, manage, and troubleshoot applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility issues between different releases of Excel. Progent can provide on-demand support to clients who need a fast solution to a stubborn problem associated with Office Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications built on Office Excel. Progent's affordable webinar training for Office Excel can be custom tailored to address the special requirements of individuals or groups.
Configuration Microsoft Consulting Best Practices
Network Installations Microsoft Solutions Framework Project Methodology
Progent’s team of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional background, at the front lines of network service, performing a broad variety of IT tasks for a large array of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting team. This means that you get not just expert IT skills, but also a consultant with field-tested approaches for applying computer knowledge to repair actual IT problems efficiently.
24x7x365 Enterprise hybrid cloud Consulting
Enterprise hybrid cloud integration Specialists
Progent offers advanced online consulting to help organizations connect their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine local resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
After Hours Cybersecurity Consultancy Juniper NetScreen 5400 Firewall
Juniper Networks NetScreen Network Security Auditor
Progent's Juniper Networks-certified NetScreen consultants can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology environments.
SMS Upgrade Computer Consultant
SMS Server Upgrade Technical Support Services
Progent’s Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical applications rapidly and reliably to appropriate users, lower software expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your awareness of vulnerability and by delivering targeted updates, manage your external workforce through industry standards independent of connection or location, and reduce operational expenses by fully utilizing the management capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including program and hardware inventory.
64-bit Processing Engineers
64-bit Upgrade Consulting
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the key 32-bit applications which you intend to keep as well as the new 64-bit editions of software you wish to run.
Wireless LAN Site Survey Remote Consulting
Best Wi-Fi RF Coverage Maps Support and Setup
Progent’s Wireless Site Survey assists you to design and install a Wi-Fi WLAN optimized for your facilities, providing your business a WLAN that has the reception, performance, capacity, Quality of Service, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service.
Dynamics GP Accounting Online Consulting
Microsoft GP/Great Plains Specialist
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is an accounting and business analysis platform based, like all Microsoft accounting tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to license only the capability you currently require, with the ability to expand clients and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to deploy, configure and administer the current release of Dynamics GP or upgrade smoothly from an earlier version.
Penetration Testing information Systems Audit
Penetration Testing Technical Support Services
Stealth penetration checking is an important part of any comprehensive IT system security plan. Progent’s security experts can run thorough penetration checks without the knowledge of your organization's in-house IT staff. Unannounced penetration checking uncovers whether existing security defense tools such as intrusion detection alerts and event history monitoring are properly set up and actively monitored.
certificate expiration management Consultancy
ProSight SSL management Specialists
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of the time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
MCSE Expert Certified Active Directory Network Help
Branch Office Network Support Enterprise
For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Certified IT support experts and authorized Cisco network specialists offer a variety of IT consulting services including project planning, SOX compliance, office moves, enterprise security, network design, on-site or remote branch office support, and technical support for collocation hosting environments. A Progent IT consultant can show you how to plan a multi-site network that makes smart use of co-location facilities and Internet hosting sites. Progent’s Microsoft Premier engineers can help major corporations plan, integrate and maintain major rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
24/7 Class Microsoft Project Server Workflow
Microsoft Project Server 2010 Applications Support
Progent's Microsoft engineers can provide advanced support in implementing, operating and troubleshooting any edition of Microsoft Project Server and can provide a broad range of affordable online consulting services based on proven best practices to assist businesses of any size to receive all the benefits of this leading platform. Services available from Progent include solution planning, installation and upgrades, strategies for safe collaboration among local and offsite users, network optimization, and specialized online training.
Microsoft Exchange Hosting Services
Microsoft Exchange Hosting Consult
Progent's Microsoft Exchange Hosting Services provide an enterprise-class data center with redundant electrical and environmental control systems, round-the-clock site security and IT support center, plus fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for service continuity, smooth scalability, and rapid recovery. Services feature complete incorporation with your business network, connectivity with handheld communication products, continual monitoring of efficiency and security, spam and virus protection, patch and service pack management, Help Desk support, daily backup, and comprehensive messaging administration services.
Integration Exchange Online and on-premises Exchange
Office 365 and on-premises Exchange Computer Engineer
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any phase of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
IT Consulting ISA 2000 Server
Microsoft Proxy Server Online Help
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing ISA Server-based security installations for IT networks with many offices, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Virtual Helpdesk Consultants
Shared Service Desk Technical Support
Progent's Network Help Desk Outsourcing Services for PC desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Network Consultant VMware
VMware vRealize Orchestrator vRO Professionals
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent offers advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.
After Hours Network Consulting Colocation Center
Technology Consulting Services Colocation Center
Colocation data centers allow companies to share world-class facilities for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation program such as selecting and migrating to a colo facility, designing system topology, specifying required equipment, on-premises and on-line troubleshooting, establishing remote network administration, and training your IT personnel.
Immediate Skype for Business and Android Consultants
Microsoft Skype for Business 2019 Computer Engineer
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications experts can provide remote and onsite support services to help your company to maintain and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.
Teleworker Infrastructure Setup and Support
Offsite Workforce Network Infrastructure Support
Progent can help small and medium-size businesses to design, deploy and troubleshoot the network infrastructure to support teleworkers.
Microsoft Certified Remote Monitoring and Reporting Online Support Services
Operations Manager Online Support
Remote continuous network monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a degree of network stability that was once limited to enterprises. Progent can provide several RMM options available as low-cost services designed to assist your company to identify and resolve a an array of IT network problems before they get big enough to impact your business.
Small Office Computer Consulting Services Microsoft Office 2003
Emergency Microsoft Integration Company
Progent’s IT outsourcing services offer affordable network support for small companies. Whether it includes planning network architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, permitting IT support expenses to increase in a more linear and manageable fashion than is feasible by building up a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available system architecture for your critical business software based on Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Microsoft SCOM 2012 Migration Online Troubleshooting
Technical Support SCOM 2012 Cloud Monitoring
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to help you to fix critical problems uncovered by SCOM 2012.
Specialists ProSight Email Encryption
Consulting ProSight Email Content Filtering
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Remote Employees Helpdesk Services Online Support Services
Online Help Remote Workforce Helpdesk
Progent offers small and mid-size companies supplemental or comprehensive Help Desk call center services for an offsite workforce.
Top Microsoft SBS Premium Add-on IT Consultants
SBS 2011 IT Consultants
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a network support expert with real-world experience designing and building cohesive, end-to-end business network solutions. Progent's Small Business Server consultants have an average of more than 10 years of experience supporting business networks based on Microsoft products. This experience assures you success in installing, managing, and repairing IT environments that incorporate the Small Business Server suite of servers and productivity software.
Lync Server 2013 and iPad Specialist
24x7x365 Microsoft Lync Server Instant Messaging Troubleshooting
Progent's Microsoft-certified consultants can help your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can help you to design and carry out an installation of Microsoft Lync Server that consolidates the administration of Instant Messaging and Presence and increases the productivity of your office staff, at-home workers, and smartphone users. Progent can in addition assist you to perform a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and offer online seminars and ongoing support for Lync Server 2010 and other Microsoft products.
IT Services wireless VoIP phone integration
Wi-Fi VoIP phone integration Integration Services
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft SUS Consultants
Microsoft Software Update Services IT Services
Microsoft Windows SUS enables network administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up user's computers, defining the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
On-site Support SQL Server 2016 Data Mining
SQL Server 2016 Query Store On-site Technical Support
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Non-stop Data Centers IT Consulting
Zero Downtime Data Center Engineers
Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your business. Fault tolerant colocation sites are especially appealing to small organizations due to of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to build an in-house data center that offers even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.
SCVMM 2016 and Windows Server 2016 Support and Help
SCVMM 2016 Storage Replica Specialist
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older releases of Virtual Machine Manager, develop processes for creating and deploying VMs and hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.
SQL Server 2017 Automatic Database Tuning Computer Consultant
SQL Server 2017 Adaptive Query Processing Specialist
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from as-needed design assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget.
Windows Server Hyper-V 2016 Troubleshooting
Technology Consulting Windows Hyper-V 2016 Management
Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a smooth upgrade plan, train your IT management and support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
Windows and Linux Network Consultants
Windows and Linux Remote Technical Support
If your office network mixes Linux platforms with MS Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for simple management, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux and Windows integration support services include IT infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and management, remote network support and troubleshooting, on-site technical support, and Help Desk outsourcing.
Solaris with Windows Specialists
24 Hour Windows, UNIX, Solaris IT Consultants
Progent's UNIX family consulting services offer small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of expertise offers you a convenient single source to show you how to build and manage a protected and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Support Apple OSX Tiger
Apple OSX Tiger Technology Consulting
Progent's consultants can provide Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or migrating to Apple's iCloud. For computer environments built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your organization's business goals.
Windows and UNIX Professional
Windows and UNIX Consultant Services
Progent can assist your business to design and execute a smooth transition from a UNIX-based IT environment to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can help you preserve your data and minimize business discontinuity by designing an effective transition strategy that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of existing environment, migration planning and validation, Microsoft Exchange migration expertise, data and application software transition, and server and storage transition and economization.
Wireless Security Technology Consulting
WLAN Technology Consulting Services
Progent’s Wireless Consulting Services provide a fast, economical option for companies of any size to configure, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Dynamics GP Great Plains Software Remote Troubleshooting
24-Hour Microsoft Dynamics GP Integration Support
Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce programs that work seamlessly with Dynamics GP/Great Plains.
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