Wireless Consulting Services
Remote and On-Premises Consulting for Business Networks
Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are on the move within office, warehouse, health-care or other environments where management requires user endpoints that provide more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and optimize numerous key pieces of your Wi-Fi environment including access points, routers, Cisco wireless LAN controllers, and management software.
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent can also help you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution.
Progent's Cisco-certified CCIE network infrastructure consultants and Wi-Fi deployment specialists can help your organization to plan, install, manage and troubleshoot Cisco wireless IP phone solutions by providing Wi-Fi site surveys to evaluate usable RF spectrum, determine which models of Cisco wireless access points should be deployed and where they should be located. A critical deliverable of Progent's wireless site survey is the production of heatmaps showing your site's RF coverage targets.
Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, fixing QoS issues, integrating SIP PSTN trunks and CUBE session border controllers, and creating UCS server failover and Cisco SRST systems for high availability.
Cisco 8800 Series Wireless IP Phones
Cisco's wireless IP phones are rugged mobile devices intended for professionals who are mobile within warehouse, hospital or other venues where IT management is looking for mobile devices that offer more manageability, security and durability than is possible with BYOD (Bring-Your-Own-Device) client devices.
Cisco's 8821 and 8812-EX Wi-Fi IP Phones provide mobile onsite workers the advantages of voice over wireless LAN (VoWLAN) communications in environments that support 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color display, a ruggedized housing with military grade shock resistance and IP67 for resistance to dust and water, extended-life batteries, a built-in speakerphone, and Bluetooth support for wireless headphones. The 8821 works with a broad selection of Aironet and Meraki wireless access points, and SIP IP call control is supported with Cisco CUCM and Cisco CUCM Express.
The 8821-EX Wireless IP Phone has the same core features as the 8821 and adds IP64 compliance. This helps prevent sparking during brief exposure within combustible environments. Also, the 8821-EX is packaged in a housing composed of industry-recognized yellow plastics, which makes it easy to find the 8821-EX in a crisis.
Legacy Cisco Wireless IP Phones
Legacy Cisco wireless IP phones for which Progent continues provides expertise include the Cisco IP Phone 7925G and the 7925G-EX. Both these devices are more durable than prior wireless IP phones and both include Bluetooth 2.0. The 7925-EX includes ATEX Class 1 Zone 2 compliance and is enclosed in a yellow case for easy recognition in case of an emergency. Progent can also assist you to manage or upgrade legacy 7921G series wireless IP phones.
How Progent Can Help You to Integrate Cisco Wireless IP Phones
Successful deployment of Cisco's wireless IP phones can entail the configuration and tuning of many components of your Wi-Fi infrastructure including wireless access points, ISR routers and switches, Wi-Fi LAN controllers, DNS and DHCP servers, TFTP servers, and call management tools. Updating your mobile Wi-Fi IP devices typically requires firmware patches to Cisco network appliances and software updates to Cisco management applications. Progent's Cisco-certified experts can provide online and onsite support to help your IT management team to implement and administer a Cisco Wi-Fi IP phone deployment by delivering consulting services that can range from troubleshooting the setup of a troublesome wireless VoIP phone or access point to providing comprehensive project management or co-management services for modernizing the Wi-Fi infrastructure of an entire enterprise or campus.
Progent's certified cybersecurity consultants can assist your organization to design and implement policies for your mobile VoIP phones, Wi-Fi access points and other wireless network infrastructure so that your Wi-Fi environment adheres to your corporate and industry standards and government mandates.
Typical remote consulting expertise provided by Progent to deploy or troubleshoot Cisco Wi-Fi IP phones include:
- Conduct wireless site surveys and determine RF problems
- Design wireless AP selection, layout and integration
- Configure and test Cisco Wi-Fi IP phones, ISP routers, switches, access points, and wireless LAN controllers
- Configure encryption and authentication and fix security issues
- Set up centralized management and automatic configuration for wireless IP phones
- Review and update Cisco Unified Communications Manager (CUCM) for supporting Wi-Fi IP phones
- Mitigate SSID and registration issues
- Fix mask problems for Cisco Unity Connection
- Update DHCP and DNS server settings
- Tune QoS settings including queuing and call control for wireless voice data
- Implement secure and seamless roaming including interband roaming
- Resolve integration problems with Bluetooth headphones
- Isolate and resolve multipath issues
- Resolve coexistence problems with different versions of 802.11x standards
- Introduction to Progent's Cisco Expertise
- Timely Remote Access to a Cisco CCIE Network Engineer
- Cisco Firepower Firewalls: Integration and Troubleshooting Expertise
- Cisco ASA 5500-X Firewall with Cisco Firepower Services: Integration and Management Expertise
- ASA 5500 Firewalls Integration Support
- PIX 500 Series Firewall Engineering Help
- Cisco Routers Engineering Support
- Cisco Wireless Engineering Support
- Cisco Aironet Wireless APs Engineering Help
- Cisco Small Business 100, 300 and 500 WiFi APs System Design Help
- Catalyst 802.11ax Wireless APs Solution Design, Deployment and Troubleshooting Support
- Cisco WiFi Controllers Experts
- Cisco Meraki Wireless APs Engineering Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
- Cisco Voice over IP Phones and IP Video Phones Consulting and Wireless IP Phone Solutions
- Cisco Jabber Integration Expertise
- Cisco Catalyst Switches Deployment Services
- Nexus Switches Configuration and Maintenance Expertise
- Meraki MS Switches Deployment Services
- Cisco Security and VPN Consulting Help
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Expertise
- Design Solutions for Cisco-based Datacenters and Colocation Centers
- Data Center Design Consulting for Internet Service Providers
- Streamlined Network Management Technologies for Cisco Environments
To find out more about Progent's consulting expertise for Cisco wireless IP phones, call
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