Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are mobile within campus, hospitality, health-care or other environments where management requires user endpoints that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and fine tune many key pieces of your wireless environment such as access points, switches, wireless LAN controllers, and call management tools.
Progent's Cisco-certified IP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent can also help you to install Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution.
Progent's Cisco-certified CCIE network consultants and wireless integration specialists can assist your organization to plan, install, maintain and debug Cisco wireless IP phone environments by providing Wi-Fi site surveys to evaluate usable RF spectrum, identify which types of Cisco Wi-Fi access points should be used and where they can best be placed. An important component of Progent's Wi-Fi site survey is the creation of heatmaps indicating your venue's RF coverage plan.
Heatmaps help you design your coverage for mobile IP phones and access points
Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Modern features like Call Admission Control (CAC) for mobile IP phones can be activated on Cisco APs
Cisco 8800 Series Wi-Fi IP Phones
Cisco's Wi-Fi phones are industrial-grade handheld units intended for workers who are mobile within campus, hospital or other environments where organizations are looking for mobile devices that offer more manageability, security and toughness than is possible with BYOD (Bring-Your-Own-Device) endpoints.
Cisco's 8821 and 8812-EX Wireless IP Phones provide mobile onsite users the benefits of voice over wireless LAN telephony in venues that support 802.11a/b/g/n/ac Wi-Fi. The 8821 Wireless IP Phone has a 2.4-inch color screen, a ruggedized case with military grade shock resistance and IP67 for resistance to dust and water, extended-life batteries, an integrated full-duplex speakerphone, and a Bluetooth 4.0 radio for wireless headsets. The 8821 is compatible with a broad selection of Aironet and Cisco Meraki wireless APs, and SIP call control is supported via Cisco Unified Communications Manager and Cisco CUCM Express.
The 8821-EX Wireless IP Phone offers the same basic specs as the 8821 and includes IP64 rating. This helps prevent sparking during temporary exposure within inflammable environments. In addition, the 8821-EX is packaged in a body made of industry-standard yellow plastics, which makes it easy to find the 8821-EX in a crisis.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco wireless IP phones for which Progent still offers support include the Cisco IP Phone 7925G and the IP Phone 7925G-EX. These devices are more rugged than earlier wireless IP phones from Cisco and both incorporate Bluetooth 2.0. The 7925-EX includes IP64 rating and is enclosed in a yellow shell for easy location in the event of an emergency. Progent's consultants can also help you to maintain or migrate from legacy 7921G model Wi-Fi IP phones.
How Progent Can Assist You to Deploy and Manage Cisco Wireless IP Phones
Successful integration of Cisco's wireless IP phones can entail the configuration and fine tuning of many elements of your Wi-Fi infrastructure including wireless APs, ISR routers and switches, Wi-Fi controllers, DNS and DHCP servers, TFTP servers, and call management software. Updating your portable Wi-Fi IP devices typically requires firmware patches to Cisco infrastructure hardware and software updates to Cisco management tools. Progent's Cisco technology consultants offer online and onsite support to assist your IT team to create and maintain a Cisco Wi-Fi IP phone deployment by providing integration services that range from reviewing the setup of a a single Wi-Fi IP phone or access point to providing comprehensive project management or co-management services for updating the wireless infrastructure of an entire enterprise.
Progent's certified data security consultants can assist your organization to design and implement security policies for your Wi-Fi IP phones, wireless APs and other wireless network infrastructure so that your wireless environment complies with your corporate and industry requirements and government mandates.
Typical online consulting services provided by Progent to integrate or debug Cisco Wi-Fi IP phones include:
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Contact Progent for Consulting Support for Cisco Wi-Fi IP Phone Integration
- Run wireless site surveys and determine coverage issues
- Plan Wi-Fi AP selection, placement and integration
- Setup and test Cisco Wi-Fi IP phones, ISP routers, switches, APs, and wireless network controllers
- Configure encryption and authentication and resolve security issues
- Deploy unified administration and automatic configuration for wireless IP phones
- Audit and tune Cisco Unified Communications Manager (CUCM) for supporting Wi-Fi IP phones
- Mitigate SSID and registration issues
- Resolve mask issues for Cisco Unity Connection
- Update DHCP and TFPT server settings
- Optimize QoS settings including queuing and call control for wireless voice data
- Set up secure and seamless roaming including interband roaming
- Troubleshoot integration issues with Bluetooth headsets
- Isolate and resolve multipath issues
- Fix coexistence issues with various editions of 802.11x protocols
To find out more about Progent's consulting expertise for Cisco Wi-Fi VoIP phones, call 1-800-993-9400 or visit Contact Progent.