Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are mobile within campus, warehouse, retail or other environments where management wants portable phones that provide more administrative control, data security and durability than is possible with the BYOD style of mobile communications. Integration of Cisco's wireless VoIP phones usually requires that you set up and optimize numerous components of your wireless infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and network management tools.
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution.
Progent's Cisco-certified CCIE network consultants and Wi-Fi integration consultants can help your organization to design, implement, maintain and troubleshoot Cisco wireless IP phone solutions by providing Wi-Fi site surveys to analyze usable RF spectrum, identify which models of Cisco Wi-Fi APs should be deployed and where they can best be placed. A critical component of Progent's wireless site survey is the production of heatmaps indicating your site's RF coverage plan.
Heatmaps help you design your coverage for mobile IP phones and access points
Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Advanced features like Call Admission Control for mobile IP phones can be activated on Cisco APs
Cisco 8800 Series Wi-Fi IP Phones
Cisco's wireless IP phones are industrial-grade handheld units designed for professionals who are on the move within campus, health-care or other environments where IT management is looking for mobile devices that provide greater manageability, data security and durability than is possible with BYOD endpoints.
Cisco's 8821 and 8812-EX Wi-Fi IP Phones offer mobile onsite workers the advantages of voice over wireless LAN telephony in environments that support 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color display, a ruggedized case rated Mil-SPEC 810G for shock resistance and IP67 for resistance to dust particles and water, extended-life batteries, a built-in full-duplex speakerphone, and Bluetooth support for wireless headphones. The 8821 works with a broad range of Aironet and Meraki wireless access points, and SIP IP call control protocol is supported via Cisco Unified Communications Manager and Cisco CUCM Express.
The 8821-EX Wireless IP Phone has the same basic features as the 8821 and adds IP64 compliance. This can prevent sparking during temporary exposure within combustible sites. Also, the 8821-EX is packaged in a case composed of industry-standard yellow plastics, which makes it easier to find the 8821-EX in a crisis.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco Wi-Fi IP phones for which Progent still provides support include the Cisco Unified Wireless IP Phone 7925G and the 7925G-EX. Both these devices are more rugged than prior Wi-Fi IP phones from Cisco and both feature Bluetooth 2.0. The 7925-EX features IP64 rating and is enclosed in a yellow shell for easy recognition in case of an emergency. Progent can also help you to maintain or migrate from legacy 7921G model wireless IP phones.
How Progent Can Assist You to Deploy and Manage Cisco Wireless IP Phones
Successful deployment of Cisco's wireless IP phones can entail the configuration and fine tuning of multiple elements of your wireless network including wireless access points, ISR routers and switches, wireless controllers, DNS servers, TFTP servers, and IP call management tools. Upgrading your mobile Wi-Fi VoIP devices often involves firmware patches to Cisco infrastructure appliances and software updates to Cisco management applications. Progent's Cisco-certified consultants offer online and on-premises expertise to help your IT team to create and maintain a Cisco wireless IP phone solution by providing integration services that can range from reviewing the settings of a troublesome Wi-Fi VoIP phone or access point to providing project management or co-management services for updating the wireless backbone of an entire enterprise.
Progent's certified data security consultants can help your organization to define and configure security policies for your wireless VoIP phones, wireless APs and other Wi-Fi network infrastructure so that your Wi-Fi ecosystems adheres to your corporate and industry standards and government mandates.
Typical online consulting expertise provided by Progent to deploy or debug Cisco mobile IP phones include:
To find out about Progent's additional consulting and troubleshooting expertise for Cisco network infrastructure technology, select a topic:
Contact Progent for Consulting Services for Cisco Wi-Fi IP Phone Integration
- Perform wireless site surveys and determine coverage issues
- Plan wireless AP selection, placement and integration
- Setup and validate Cisco Wi-Fi IP phones, routers, switches, access points, and Wi-Fi LAN controllers
- Implement encryption and client authentication and fix security problems
- Deploy unified administration and automatic provisioning for Wi-Fi IP phones
- Audit and tune Cisco CUCM for supporting wireless IP phones
- Mitigate SSID and registration anomalies
- Resolve mask issues for Cisco Unity Connection
- Update DHCP and TFPT server settings
- Tune QoS settings such as queuing and call control for wireless voice traffic
- Implement safe and seamless roaming including interband
- Debug integration issues with Bluetooth headphones
- Identify and resolve multipath issues
- Fix coexistence problems with various editions of 802.11x protocols
To learn more about Progent's consulting expertise for Cisco wireless IP phones, call 1-800-993-9400 or visit Contact Progent.