Wireless Consulting Support
Online and On-Premises Consulting for Business Networks Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless IP phones are hardened wireless devices intended for professionals who are on the move within campus, warehouse, health-care or other venues where IT management wants portable phones that offer more administrative control, data security and ruggedness than is possible with the BYOD mode of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams configure and optimize numerous components of your wireless environment including APs, routers, Cisco wireless LAN controllers, and network management tools.
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent can also help you to install Cisco Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution.
Progent's Cisco-certified CCIE network experts and Wi-Fi deployment specialists can help you to design, implement, manage and debug Cisco wireless IP phone solutions by performing Wi-Fi site surveys to evaluate usable RF spectrum, identify which models of Cisco Wi-Fi APs should be deployed and where they should be located. An important component of Progent's Wi-Fi site survey is the production of heatmaps indicating your venue's coverage plan.
Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, fixing QoS issues, integrating SIP trunks and CUBE session border controllers, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
Cisco 8800 Series Wireless IP Phones
Cisco's Wi-Fi phones are industrial-grade handheld devices intended for professionals who are on the move within warehouse, health-care or other environments where organizations are looking for mobile endpoints that offer greater control, security and toughness than is possible with Bring-Your-Own-Device client devices.
Cisco's 8821 and 8812-EX Wireless IP Phones provide mobile on-premises workers the benefits of voice over wireless LAN (VoWLAN) telephony in environments that support 802.11a/b/g/n/ac Wi-Fi. The 8821 Wireless IP Phone has a 2.4-inch color display, a durable housing with military grade shock resistance and IP67 for resistance to dust and water, long-life batteries, an integrated full-duplex speakerphone, and a Bluetooth 4.0 radio for cordless headsets. The 8821 works with a wide selection of Aironet and Cisco Meraki wireless access points, and SIP call control is supported with Cisco Unified Communications Manager and Cisco CUCM Express.
The 8821-EX Wireless IP Phone offers the same basic specs as the 8821 and adds CSA Division 1 Class 22 compliance. This can prevent sparking during temporary exposure within inflammable environments. Also, the 8821-EX is packaged in a case composed of industry-standard yellow plastics, which makes it easier to find the 8821-EX in case of an emergency.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco Wi-Fi IP phones for which Progent continues provides expertise include the Cisco Unified Wireless IP Phone 7925G and the 7925G-EX. Both these units are more durable than prior wireless IP phones from Cisco and both incorporate Bluetooth 2.0 including Extended Data Rate. The 7925-EX features ATEX Class 1 Zone 2 and IP64 compliance and is enclosed in a yellow case for easy recognition in the event of an emergency. Progent can also assist you to maintain or migrate from legacy 7921G model wireless IP phones.
How Progent Can Assist You to Integrate Cisco Wi-Fi IP Phones
Optimal integration of Cisco's Wi-Fi IP phones can entail the configuration and tuning of many components of your wireless infrastructure including wireless access points, routers and switches, Wi-Fi controllers, DNS servers, TFTP servers, and IP call management software. Upgrading your portable Wi-Fi IP devices typically involves firmware updates to Cisco infrastructure hardware and software patches to Cisco management platforms. Progent's Cisco-certified consultants offer remote and onsite support to assist your IT team to create and administer a Cisco Wi-Fi IP phone solution by providing integration services that range from troubleshooting the configuration of a a single wireless IP phone or access point to providing project management or co-management services for modernizing the wireless infrastructure of an entire enterprise.
Progent's certified data security experts can help you to design and implement security policies for your Wi-Fi IP phones, wireless APs and other Wi-Fi network infrastructure so that your Wi-Fi ecosystems adheres to your company and industry standards and government mandates.
Common remote consulting expertise provided by Progent to integrate or troubleshoot Cisco wireless IP phones include:
- Run wireless site surveys and determine coverage issues
- Design Wi-Fi AP selection, layout and integration
- Configure and test Cisco wireless IP phones, ISP routers, switches, APs, and Wi-Fi network controllers
- Activate encryption and authentication and fix security issues
- Set up unified management and automatic configuration for wireless IP phones
- Audit and tune Cisco Unified Communications Manager (CUCM) for controlling wireless IP phones
- Mitigate SSID and registration problems
- Resolve mask problems for Cisco Unity Connection
- Update DHCP and DNS server settings
- Tune QoS configuration such as queuing and call control for wireless voice traffic
- Configure safe and transparent roaming including interband
- Resolve integration problems with Bluetooth headsets
- Identify and repair multipath issues
- Resolve coexistence issues with various versions of 802.11x standards
- Overview of Cisco Engineering Services
- Timely Remote Support from a Cisco CCIE Consultant
- Cisco Firepower NGFW Series Firewalls: Integration and Troubleshooting Expertise
- ASA 5500-X Series Firewall with Cisco Firepower Services: Setup and Management Services
- ASA 5500 Firewalls Consulting Expertise
- Cisco PIX Firewall Engineering Help
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Engineering Support
- Aironet APs Engineering Help
- Cisco Small Business Wireless Access Points System Design Services
- Cisco WiFi Controllers Support Services
- Meraki Wireless Access Points Deployment Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
- Cisco VoIP Phones and IP Video Desktop Phones Consulting and Cisco Wireless VoIP Phone Configuration
- Cisco Jabber Integration Services
- Catalyst Switches Engineering Services
- Cisco Nexus Switches Configuration and Maintenance Expertise
- Meraki MS Switches Configuration and Maintenance Expertise
- Cisco VPN and Network Security Setup and Troubleshooting Help
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Expertise
- Design and Support for Cisco-powered Datacenters and Colocation Centers
- Data Center Design Expertise for Internet Service Providers
- Remote Network Management Solutions for Cisco Environments
To learn more about Progent's consulting expertise for Cisco Wi-Fi IP phones, call
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