Wireless Consulting Expertise
Remote and Onsite Help for Business Networks Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for professionals who are on the move within campus, hospitality, health-care or other venues where IT management requires portable phones that provide more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous components of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and network management tools.
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent can also help you to install Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center.
Progent's Cisco-certified CCIE network infrastructure experts and wireless integration specialists can assist your organization to design, install, maintain and troubleshoot Cisco wireless IP phone solutions by performing Wi-Fi site surveys to analyze usable RF spectrum, identify which types of Cisco wireless access points should be used and where they can best be located. A critical deliverable of Progent's Wi-Fi site survey is the creation of heatmaps showing your venue's RF coverage plan.
Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, fixing IP phone registration issues, integrating SIP trunks and CUBE internetworking, and designing UCS server failover and Cisco SRST solutions for high availability.
Cisco 8800 Series Wi-Fi IP Phones
Cisco's Wi-Fi phones are rugged mobile units designed for workers who are mobile within warehouse, hospital or other environments where organizations are looking for mobile endpoints that offer more control, data security and toughness than is possible with Bring-Your-Own-Device client devices.
Cisco's 8821 and 8812-EX Wireless IP Phones offer mobile on-premises workers the advantages of voice over wireless LAN (VoWLAN) telephony in venues that deploy 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color display, a durable housing rated Mil-SPEC 810G for shock resistance and IP67 for resistance to dust particles and water, long-life batteries, a built-in speakerphone, and Bluetooth support for cordless headphones. The 8821 is compatible with a wide range of Cisco Aironet and Meraki Wi-Fi access points, and SIP call control is supported via Cisco CUCM and Cisco Unified Communications Manager Express.
The 8821-EX Wireless IP Phone offers the same core specs as the 8821 and adds IP64 rating. This can prevent sparking during brief exposure within volatile sites. In addition, the 8821-EX comes in a housing composed of industry-standard yellow plastics, which makes it easy to find the 8821-EX in an emergency.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco Wi-Fi IP phones for which Progent still provides support include the Cisco Unified Wireless IP Phone 7925G and the 7925G-EX. These units are more durable than earlier Wi-Fi IP phones and both include Bluetooth 2.0. The 7925-EX includes ATEX Class 1 Zone 2 rating and is enclosed in a yellow case for easy recognition in case of an emergency. Progent's consultants can also help you to maintain or migrate from legacy 7921G series wireless IP phones.
How Progent Can Help You to Integrate Cisco Wireless IP Phones
Optimal integration of Cisco's wireless IP phones can entail the configuration and tuning of multiple components of your wireless infrastructure including Wi-Fi access points, ISR routers and switches, Wi-Fi controllers, DNS and DHCP servers, TFTP servers, and IP call management software. Updating your portable Wi-Fi VoIP devices often requires firmware updates to Cisco network hardware and software patches to Cisco management applications. Progent's Cisco technology experts offer remote and onsite support to assist your IT management team to create and administer a Cisco wireless IP phone solution by delivering consulting services that can range from reviewing the setup of a troublesome wireless VoIP phone or access point to providing project management or co-management services for updating the wireless infrastructure of an entire enterprise.
Progent's certified data security experts can help your organization to define and configure policies for your wireless IP phones, Wi-Fi access points and other wireless network infrastructure so that your Wi-Fi environment adheres to your corporate and industry standards and government mandates.
Common remote consulting expertise provided by Progent to integrate or troubleshoot Cisco wireless IP phones include:
- Conduct wireless site surveys and identify coverage issues
- Design wireless access point selection, placement and configuration
- Setup and validate Cisco Wi-Fi IP phones, routers, switches, APs, and wireless LAN controllers
- Implement encryption and client authentication and resolve security issues
- Set up unified administration and automatic provisioning for wireless IP phones
- Review and update Cisco Unified Communications Manager (CUCM) for controlling Wi-Fi IP phones
- Resolve SSID and registration problems
- Resolve mask problems for Cisco Unity Connection
- Troubleshoot DHCP and DNS server settings
- Tune QoS settings such as queuing and call control for Wi-Fi voice data
- Implement secure and transparent roaming including interband roaming
- Resolve connectivity problems with Bluetooth headsets
- Identify and repair multipath issues
- Fix coexistence issues with various versions of 802.11x standards
- Overview of Progent's Cisco Engineering Services
- Timely Online Support from a Cisco CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Expertise
- Cisco ASA 5500-X Series Firewall with Firepower Services: Integration and Management Services
- Cisco ASA 5500 Firewalls Engineering Assistance
- PIX Firewall Engineering Help
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Network Design Help
- Aironet Wireless Access Points Design Expertise
- Cisco Small Business 100, 300 and 500 WiFi APs System Design Support
- Cisco WiFi Controllers Integration Consulting
- Cisco Meraki Wireless APs Deployment Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Cisco Wireless VoIP Phone Integration
- Cisco Jabber and Management Expertise
- Cisco Catalyst Switches Engineering Services
- Cisco Nexus Switches Support and Troubleshooting Services
- Meraki Switches Configuration and Maintenance Services
- Cisco VPN and Security Setup and Troubleshooting Support
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
- Design Expertise for Cisco-powered Datacenters
- Infrastructure Optimization Consulting for Service Providers
- Streamlined Management Solutions for Cisco-based Infrastructure
To find out more about Progent's consulting expertise for Cisco Wi-Fi VoIP phones, call
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24 Hour Juniper Firewall/VPN Evaluation
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Configuration Outlook Web App and iPad
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CrashPlan Backup Professional
Mozy Specialist
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GIAC Certified Intrusion Analyst (GCIA) Business Computer Server Companies
IT Outsourcing Companies MCP
Progent provides clients access to consultants who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients deserve to be sure that their IT service professionals have formal training as well as extensive practical field experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials such as the CCIE confers priority for significantly better vendor support than is offered to uncertified consultants, allowing Progent to deliver clients a better level of computer support. In other cases, major certifications such as CISM or CISSP for network security can aid enterprise customers to show compliance with regulatory requirements by engaging the assistance of accredited IT experts.
ProSight Virtual Server Private Cloud Hosting Engineer
ProSight VM Hosting Engineer
Progent's ProSight Virtual hosting services provide small companies a variety of benefits such as lower capital costs, savings on operational costs, better management focus, enterprise-class protection, greater availability, and regulatory compliance.
Online Technical Support At Home Workers Helpdesk Services
Offsite Workforce Helpdesk Technical Support
Progent offers small and mid-size businesses supplemental or comprehensive Help Desk support for an at-home workforce.
Proxim Wireless Case Study
Wireless Integration Example Application
Progent delivered a wireless networking environment that allowed a school to increase productivity and avoid the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered better bandwidth and reliability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.
Anti-Virus Small Business Subscription
After Hours Anti-Virus Information Technology Consulting
E-Mail Guard is Progent's affordable antispam and virus defense solution that gives small companies enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-based anti-spam and anti-virus services that stop email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email application, irrespective of server platform, hardware technology, or geographic location.
24-Hour Office 365 Outlook Small Business Network Consulting Company
Outlook 2016 Tech Consultant
Progent's certified Office and Office 365 consultants can assist businesses of any size to incorporate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive productivity solution that offers fast return on investment and promotes improved business results. Progent can help you to interface Microsoft Office or Office 365 applications with each other and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems between various versions of Microsoft Office desktop and offers live online instruction to individual users and teams.
Microsoft SQL Server Onsite Support
MS SQL Security Organization
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer experts as well as to network users, lessening the difficulty of designing, integrating, managing, and accessing company data and database programs on platforms ranging from handheld devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
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