Wireless Consulting Support
Remote and On-Premises Consulting for Business Networks
Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are mobile within campus, warehouse, retail or other environments where management wants portable phones that provide more administrative control, data security and durability than is possible with the BYOD style of mobile communications. Integration of Cisco's wireless VoIP phones usually requires that you set up and optimize numerous components of your wireless infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and network management tools.
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution.
Progent's Cisco-certified CCIE network consultants and Wi-Fi integration consultants can help your organization to design, implement, maintain and troubleshoot Cisco wireless IP phone solutions by providing Wi-Fi site surveys to analyze usable RF spectrum, identify which models of Cisco Wi-Fi APs should be deployed and where they can best be placed. A critical component of Progent's wireless site survey is the production of heatmaps indicating your site's RF coverage plan.
Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Cisco 8800 Series Wi-Fi IP Phones
Cisco's wireless IP phones are industrial-grade handheld units designed for professionals who are on the move within campus, health-care or other environments where IT management is looking for mobile devices that provide greater manageability, data security and durability than is possible with BYOD endpoints.
Cisco's 8821 and 8812-EX Wi-Fi IP Phones offer mobile onsite workers the advantages of voice over wireless LAN telephony in environments that support 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color display, a ruggedized case rated Mil-SPEC 810G for shock resistance and IP67 for resistance to dust particles and water, extended-life batteries, a built-in full-duplex speakerphone, and Bluetooth support for wireless headphones. The 8821 works with a broad range of Aironet and Meraki wireless access points, and SIP IP call control protocol is supported via Cisco Unified Communications Manager and Cisco CUCM Express.
The 8821-EX Wireless IP Phone has the same basic features as the 8821 and adds IP64 compliance. This can prevent sparking during temporary exposure within combustible sites. Also, the 8821-EX is packaged in a case composed of industry-standard yellow plastics, which makes it easier to find the 8821-EX in a crisis.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco Wi-Fi IP phones for which Progent still provides support include the Cisco Unified Wireless IP Phone 7925G and the 7925G-EX. Both these devices are more rugged than prior Wi-Fi IP phones from Cisco and both feature Bluetooth 2.0. The 7925-EX features IP64 rating and is enclosed in a yellow shell for easy recognition in case of an emergency. Progent can also help you to maintain or migrate from legacy 7921G model wireless IP phones.
How Progent Can Assist You to Deploy and Manage Cisco Wireless IP Phones
Successful deployment of Cisco's wireless IP phones can entail the configuration and fine tuning of multiple elements of your wireless network including wireless access points, ISR routers and switches, wireless controllers, DNS servers, TFTP servers, and IP call management tools. Upgrading your mobile Wi-Fi VoIP devices often involves firmware patches to Cisco infrastructure appliances and software updates to Cisco management applications. Progent's Cisco-certified consultants offer online and on-premises expertise to help your IT team to create and maintain a Cisco wireless IP phone solution by providing integration services that can range from reviewing the settings of a troublesome Wi-Fi VoIP phone or access point to providing project management or co-management services for updating the wireless backbone of an entire enterprise.
Progent's certified data security consultants can help your organization to define and configure security policies for your wireless VoIP phones, wireless APs and other Wi-Fi network infrastructure so that your Wi-Fi ecosystems adheres to your corporate and industry standards and government mandates.
Typical online consulting expertise provided by Progent to deploy or debug Cisco mobile IP phones include:
- Perform wireless site surveys and determine coverage issues
- Plan wireless AP selection, placement and integration
- Setup and validate Cisco Wi-Fi IP phones, routers, switches, access points, and Wi-Fi LAN controllers
- Implement encryption and client authentication and fix security problems
- Deploy unified administration and automatic provisioning for Wi-Fi IP phones
- Audit and tune Cisco CUCM for supporting wireless IP phones
- Mitigate SSID and registration anomalies
- Resolve mask issues for Cisco Unity Connection
- Update DHCP and TFPT server settings
- Tune QoS settings such as queuing and call control for wireless voice traffic
- Implement safe and seamless roaming including interband
- Debug integration issues with Bluetooth headphones
- Identify and resolve multipath issues
- Fix coexistence problems with various editions of 802.11x protocols
- Introduction to Cisco Network Support
- Timely Online Support from a CCIE Consultant
- Cisco Firepower NGFW Firewalls: Configuration and Management Services
- Cisco ASA 5500-X Series Firewall with Firepower Services: Integration and Management Expertise
- ASA 5500 Series Firewall Engineering Services
- Cisco PIX Firewall Management Help
- Cisco Routers Configuration and Troubleshooting Support
- Cisco Wireless Network Design Help
- Cisco Aironet Wireless Access Points Engineering Services
- Cisco Small Business WiFi APs Deployment Support
- Cisco Wireless Controllers Support Services
- Meraki Wireless Access Points Engineering Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Expertise and Cisco Wireless IP Phone Integration
- Cisco Jabber Configuration and Troubleshooting Services
- Cisco Catalyst Switches Engineering Expertise
- Nexus Switches Configuration and Maintenance Expertise
- Cisco Meraki Switches Deployment Expertise
- Cisco Security and VPN Setup and Troubleshooting Services
- SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Design Solutions for Cisco-based Data Centers
- Network Design Expertise for ISPs
- Centralized Network Management Solutions for Cisco-based Infrastructure
To learn more about Progent's consulting expertise for Cisco wireless IP phones, call
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Cisco CUBE Integration IT Consultant
IT Consulting Cisco CUSP
Progent's Cisco-certified SIP infrastructure experts can help your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or onsite support to help companies to migrate smoothly to a productive unified communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
24 Hour New Jersey Computer Support For Small Offices
Rhode Island Information Technology Management
If your company does not require urgent online support but you think you will need assistance with your network in the near future, you can conserve time and money and guarantee that the right IT skill will be available when you want it by contacting a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
Network Consultants Cisco VoIP Phones and Unified Communications
UC520 Technical Support
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously known as CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Windows Server 2019 Disaster Recovery Specialists
Windows Server 2019 Storage Replica Support
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to design a disaster recovery solution based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Small Office System Consultant
Immediate Small Business Network Providers
Progent provide organizations of all sizes world-class network online or in-person consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security expertise for companies ranging from the small office to the global enterprise.
Microsoft Financial Software Support Outsourcing
24x7 Great Plains Online Technical Support
Key features of Dynamics GP accounting include a modular structure that allows you to buy just the components you need, a standardized foundation built on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that allow you to monitor all operations, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the capability to integrate data from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to develop specialized programs. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer experienced GP consultants to show you how to convert the advanced features of Dynamics GP accounting into a high-value business management solution.
Consulting ISA 2000 Server
Microsoft Firewall Integration Services
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing ISA Server-based security installations for information systems with many sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
UNIX with Windows Integration Support
Windows and UNIX Consulting
Progent's UNIX platform consulting experts offer small businesses and software developers help with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise provides you with an easy one-stop consulting firm to help you build and manage a secure and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Wireless Case Studies
Proxim Tsunami Wireless Case Study
Progent provided a wireless integration environment that allowed a school to increase productivity and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered improved performance and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz band it offered protection against outside interference.
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