Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for professionals who are on the move within campus, hospitality, health-care or other venues where IT management requires portable phones that provide more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous components of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and network management tools.
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent can also help you to install Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center.
Progent's Cisco-certified CCIE network infrastructure experts and wireless integration specialists can assist your organization to design, install, maintain and troubleshoot Cisco wireless IP phone solutions by performing Wi-Fi site surveys to analyze usable RF spectrum, identify which types of Cisco wireless access points should be used and where they can best be located. A critical deliverable of Progent's Wi-Fi site survey is the creation of heatmaps showing your venue's RF coverage plan.
Heatmaps help you plan your RF coverage for mobile IP phones and APs
Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, fixing IP phone registration issues, integrating SIP trunks and CUBE internetworking, and designing UCS server failover and Cisco SRST solutions for high availability.
Modern features like Call Admission Control for mobile IP phones can be enabled on Cisco access points
Cisco 8800 Series Wi-Fi IP Phones
Cisco's Wi-Fi phones are rugged mobile units designed for workers who are mobile within warehouse, hospital or other environments where organizations are looking for mobile endpoints that offer more control, data security and toughness than is possible with Bring-Your-Own-Device client devices.
Cisco's 8821 and 8812-EX Wireless IP Phones offer mobile on-premises workers the advantages of voice over wireless LAN (VoWLAN) telephony in venues that deploy 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color display, a durable housing rated Mil-SPEC 810G for shock resistance and IP67 for resistance to dust particles and water, long-life batteries, a built-in speakerphone, and Bluetooth support for cordless headphones. The 8821 is compatible with a wide range of Cisco Aironet and Meraki Wi-Fi access points, and SIP call control is supported via Cisco CUCM and Cisco Unified Communications Manager Express.
The 8821-EX Wireless IP Phone offers the same core specs as the 8821 and adds IP64 rating. This can prevent sparking during brief exposure within volatile sites. In addition, the 8821-EX comes in a housing composed of industry-standard yellow plastics, which makes it easy to find the 8821-EX in an emergency.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco Wi-Fi IP phones for which Progent still provides support include the Cisco Unified Wireless IP Phone 7925G and the 7925G-EX. These units are more durable than earlier Wi-Fi IP phones and both include Bluetooth 2.0. The 7925-EX includes ATEX Class 1 Zone 2 rating and is enclosed in a yellow case for easy recognition in case of an emergency. Progent's consultants can also help you to maintain or migrate from legacy 7921G series wireless IP phones.
How Progent Can Help You to Integrate Cisco Wireless IP Phones
Optimal integration of Cisco's wireless IP phones can entail the configuration and tuning of multiple components of your wireless infrastructure including Wi-Fi access points, ISR routers and switches, Wi-Fi controllers, DNS and DHCP servers, TFTP servers, and IP call management software. Updating your portable Wi-Fi VoIP devices often requires firmware updates to Cisco network hardware and software patches to Cisco management applications. Progent's Cisco technology experts offer remote and onsite support to assist your IT management team to create and administer a Cisco wireless IP phone solution by delivering consulting services that can range from reviewing the setup of a troublesome wireless VoIP phone or access point to providing project management or co-management services for updating the wireless infrastructure of an entire enterprise.
Progent's certified data security experts can help your organization to define and configure policies for your wireless IP phones, Wi-Fi access points and other wireless network infrastructure so that your Wi-Fi environment adheres to your corporate and industry standards and government mandates.
Common remote consulting expertise provided by Progent to integrate or troubleshoot Cisco wireless IP phones include:
To find out about Progent's additional consulting and debugging services for Cisco network infrastructure products, pick. choose a topic:
Contact Progent for Consulting Support for Cisco Wireless IP Phone Integration
- Conduct wireless site surveys and identify coverage issues
- Design wireless access point selection, placement and configuration
- Setup and validate Cisco Wi-Fi IP phones, routers, switches, APs, and wireless LAN controllers
- Implement encryption and client authentication and resolve security issues
- Set up unified administration and automatic provisioning for wireless IP phones
- Review and update Cisco Unified Communications Manager (CUCM) for controlling Wi-Fi IP phones
- Resolve SSID and registration problems
- Resolve mask problems for Cisco Unity Connection
- Troubleshoot DHCP and DNS server settings
- Tune QoS settings such as queuing and call control for Wi-Fi voice data
- Implement secure and transparent roaming including interband roaming
- Resolve connectivity problems with Bluetooth headsets
- Identify and repair multipath issues
- Fix coexistence issues with various versions of 802.11x standards
To find out more about Progent's consulting expertise for Cisco Wi-Fi VoIP phones, call 1-800-993-9400 or visit Contact Progent.