Wireless Consulting Support
Remote and On-Premises Help for Business Networks
Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for workers who are on the move within campus, hospitality, retail or other venues where management wants user endpoints that provide more administrative control, security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune many key pieces of your Wi-Fi infrastructure including access points, routers, wireless LAN controllers, and network management software.
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent can also help you to configure Cisco Unified Communications Manager apps such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center.
Progent's Cisco-certified CCIE network infrastructure experts and wireless configuration consultants can assist your organization to plan, implement, manage and debug Cisco Wi-Fi IP phone environments by providing wireless site surveys to analyze usable RF spectrum, identify which models of Cisco Wi-Fi APs should be used and where they should be placed. A key component of Progent's Wi-Fi site survey is the creation of heatmaps indicating your venue's RF coverage targets.
Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, resolving QoS issues, integrating SIP trunks and CUBE session border controllers, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Cisco 8800 Series Wi-Fi IP Phones
Cisco's Wi-Fi phones are industrial-grade mobile devices intended for professionals who are on the move within campus, hospital or other environments where IT management is looking for mobile devices that offer greater control, data security and toughness than is possible with BYOD endpoints.
Cisco's 8821 and 8812-EX Wi-Fi IP Phones provide mobile on-premises workers the benefits of voice over wireless LAN (VoWLAN) telephony in venues that deploy 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color screen, a ruggedized case with military grade shock resistance and IP67 for resistance to dust and splash, long-life batteries, a built-in speakerphone, and a Bluetooth 4.0 radio for wireless headphones. The 8821 is compatible with a broad selection of Cisco Aironet and Meraki Wi-Fi access points, and SIP IP call control is supported via Cisco CUCM and Cisco CUCM Express.
The 8821-EX Wi-Fi IP Phone offers the same core specs as the 8821 and adds CSA Division 1 Class 22 rating. This helps prevent sparking during temporary exposure within volatile environments. In addition, the 8821-EX is packaged in a housing made of industry-standard yellow plastics, which makes it easier to find the 8821-EX in case of a crisis.
Legacy Cisco Wireless IP Phones
Legacy Cisco wireless IP phones for which Progent still offers expertise include the Cisco IP Phone 7925G and the 7925G-EX. These units are more durable than prior models from Cisco and both include Bluetooth 2.0 including Extended Data Rate. The 7925-EX features ATEX Class 1 Zone 2 rating and is housed in a yellow case for easy recognition in the event of an emergency. Progent's consultants can also help you to maintain or upgrade legacy 7921G model wireless IP phones.
How Progent Can Help You to Deploy and Manage Cisco Wi-Fi IP Phones
Optimal integration of Cisco's wireless IP phones can entail the configuration and tuning of multiple components of your Wi-Fi infrastructure including wireless APs, ISR routers and switches, Wi-Fi LAN controllers, DHCP servers, TFTP servers, and IP call management tools. Upgrading your portable Wi-Fi VoIP devices typically involves firmware updates to Cisco network appliances and software patches to Cisco management platforms. Progent's Cisco-certified experts offer remote and on-premises expertise to assist your IT management team to implement and maintain a Cisco Wi-Fi IP phone solution by delivering consulting services that range from reviewing the settings of a a single wireless VoIP phone or AP to providing comprehensive project management or co-management services for updating the Wi-Fi backbone of an entire campus.
Progent's certified data security experts can help your organization to define and configure policies for your mobile VoIP phones, wireless access points and other Wi-Fi infrastructure so that your Wi-Fi environment complies with your corporate and industry requirements and government regulations.
Common remote consulting expertise delivered by Progent to deploy or debug Cisco mobile IP phones include:
- Run wireless site surveys and determine RF problems
- Design Wi-Fi access point selection, layout and integration
- Setup and validate Cisco Wi-Fi IP phones, routers, switches, access points, and wireless network controllers
- Activate encryption and client authentication and resolve security issues
- Set up centralized administration and automatic configuration for wireless IP phones
- Review and tune Cisco CUCM for controlling wireless IP phones
- Mitigate SSID and registration issues
- Fix mask issues for Cisco Unity Connection
- Troubleshoot DHCP and DNS server settings
- Optimize QoS configuration including queuing and call control for wireless voice data
- Set up safe and transparent roaming including interband
- Resolve connectivity problems with Bluetooth headsets
- Isolate and repair multipath problems
- Resolve coexistence issues with various editions of 802.11x protocols
- Introduction to Progent's Cisco Consulting Services
- Fast Online Access to a Cisco CCIE Engineer
- Cisco Firepower NGFW Firewalls: Configuration and Troubleshooting Services
- Cisco ASA 5500-X Firewall with Firepower: Configuration and Management Expertise
- Cisco ASA 5500 Series Firewall Upgrade. Migration Services
- Cisco PIX 500 Series Firewall Maintenance Expertise
- Cisco Routers Engineering Expertise
- Cisco Wireless Consulting Expertise
- Aironet Wireless APs Design Help
- Cisco Small Business Wireless Access Points Deployment Support
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Solution Design, Configuration and Debugging Support
- Cisco Wireless Controllers Integration Consulting
- Meraki Wireless Access Points Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP Phones and IP Video Desktop Phones Consulting and Cisco Wireless IP Phone Configuration
- Cisco Jabber Configuration and Troubleshooting Services
- Catalyst Switches Engineering Services
- Nexus Switches Configuration and Maintenance Services
- Meraki MS Switches Support and Troubleshooting Expertise
- Cisco Security and VPN Setup and Troubleshooting Support
- SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for Remote Workers
- Infrastructure Design for Cisco-based Data Centers
- Network Design Services for ISPs
- Centralized Cloud-based and Hybrid Network Management Technologies for Cisco-based Infrastructure
To learn more about Progent's consulting services for Cisco wireless VoIP phones, call
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Cisco Firepower AMP Computer Engineer
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Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of modern cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
24/7/365 Computer Network Providers Telecommuting
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Progent's remote connectivity and wireless synchronization experts can help you to design and deploy secure access solutions for off-site desktops, laptops, and wireless handhelds so they work tightly with your information network, allowing you to improve the efficiency of your off-site workers.
Ekahau Wi-Fi 6 Wireless Site Survey Online Technical Support
Setup and Support Ekahau Analyzer Wi-Fi Network Troubleshooting
Progent's Ekahau-certified Wi-Fi network design consultants can help you to plan, implement, tune, manage and troubleshoot a Wi-Fi network customized for your venue. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
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Windows 10 MDT Consultant
Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 offered by Progent include ROI estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, streamlined provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and ongoing technical help.
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Symantec VPN Network Security Audit
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor line or show you how to upgrade to current firewall technology. Progent can also enable you to design and execute a comprehensive security strategy that can incorporate firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going network support, administration, education, and security expertise.
Windows Server 2016 VM Load Balancing Configuration
Outsourcing Windows Server 2016 Information Assurance
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Job Openings Microsoft Consultants
24-Hour Microsoft MCSA Telecommuting Job
Progent is looking for a range of on-staff employees such as solutions-driven MCSEs; network consultants who have Cisco CCDP or CCIE certification; and consultants for advanced system design with backgrounds in mobile access, wireless integration, high-availability systems, disaster recovery solutions, data protection, and virtual servers. Progent is also looking for desktop support technicians, remote service specialists, and CISSP or CISA accredited security consultants. We are also hiring experienced managers who can perform effectively in our high-growth, virtual office model. Progent contracts independent consultants who have specialized knowledge and field background in crucial IT topics outside our main service focus. Our Experts Group employs freelance consultants who offer consulting and programming services for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular operating systems such as Linux, Macintosh, or Solaris, or can provide expert help in areas such as telecommunications, web development, EDI, web commerce, or database management. Independent contractors premier by Progent cooperate with Progent's full-time professionals to deliver comprehensive IT services for small and midsize company networks.
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