Wireless Consulting Support
Remote and Onsite Help for Business Networks
Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for workers who are mobile within office, warehouse, health-care or other environments where IT management requires user endpoints that offer more control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless IP phones usually requires that you set up and fine tune many components of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and call management software.
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent can also assist you to configure Unified CM apps that include Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution.
Progent's Cisco-certified CCIE network infrastructure experts and wireless configuration specialists can assist your organization to design, install, manage and debug Cisco Wi-Fi IP phone solutions by performing Wi-Fi site surveys to evaluate usable RF spectrum, identify which types of Cisco wireless access points should be used and where they should be located. A key deliverable of Progent's wireless site survey is the creation of heatmaps showing your site's RF coverage plan.
Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, fixing IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, and designing Cisco UCS server failover and Cisco SRST solutions for high availability.
Cisco 8800 Series Wi-Fi IP Phones
Cisco's wireless IP phones are industrial-grade handheld devices designed for professionals who are on the move within campus, hospital or other environments where organizations are looking for mobile devices that provide greater manageability, security and durability than is possible with BYOD client devices.
Cisco's 8821 and 8812-EX Wi-Fi IP Phones offer mobile onsite workers the benefits of voice over wireless LAN communications in environments that deploy 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color display, a durable case rated Mil-SPEC 810G for shock resistance and IP67 for resistance to dust particles and water, extended-life batteries, an integrated full-duplex speakerphone, and a Bluetooth 4.0 radio for cordless headphones. The 8821 works with a wide selection of Cisco Aironet and Cisco Meraki wireless access points, and SIP IP call control is supported with Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
The 8821-EX Wireless IP Phone offers the same core features as the 8821 and includes ATEX Class 1 and Zone 2 rating. This can avoid sparking during brief exposure within volatile environments. In addition, the 8821-EX comes in a housing made of industry-standard yellow plastics, which makes it easier to find the 8821-EX in an emergency.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco Wi-Fi IP phones for which Progent continues provides support include the Cisco Unified Wireless IP Phone 7925G and the 7925G-EX. These devices are more durable than prior wireless IP phones and both include Bluetooth 2.0 including Extended Data Rate. The 7925-EX includes ATEX Class 1 Zone 2 compliance and is housed in a yellow case for easy location in case of an emergency. Progent can also assist you to maintain or migrate from legacy 7921G series Wi-Fi IP phones.
How Progent Can Help You to Integrate Cisco Wireless IP Phones
Optimal deployment of Cisco's Wi-Fi IP phones can entail the configuration and fine tuning of many elements of your wireless infrastructure including wireless APs, routers and switches, wireless controllers, DNS and DHCP servers, TFTP servers, and IP call management tools. Updating your mobile Wi-Fi IP phones often requires firmware updates to Cisco infrastructure hardware and software patches to Cisco management tools. Progent's Cisco technology experts can provide online and on-premises support to assist your IT management team to implement and maintain a Cisco wireless IP phone deployment by delivering consulting services that range from reviewing the setup of a a single wireless VoIP phone or AP to providing comprehensive project management or co-management services for updating the Wi-Fi infrastructure of an entire campus.
Progent's certified data security consultants can assist you to define and configure policies for your mobile VoIP phones, Wi-Fi access points and other Wi-Fi infrastructure so that your Wi-Fi ecosystems complies with your corporate and industry standards and government regulations.
Typical remote consulting services delivered by Progent to deploy or troubleshoot Cisco wireless IP phones include:
- Perform wireless site surveys and identify coverage issues
- Plan wireless AP selection, placement and integration
- Setup and test Cisco wireless IP phones, routers, switches, access points, and wireless LAN controllers
- Configure encryption and authentication and resolve security problems
- Deploy unified management and zero-touch configuration for Wi-Fi IP phones
- Audit and update Cisco Unified Communications Manager (CUCM) for supporting wireless IP phones
- Mitigate SSID and registration anomalies
- Fix mask issues for Cisco Unity Connection
- Troubleshoot DHCP and DNS server settings
- Tune QoS settings such as queuing and call control for Wi-Fi voice traffic
- Implement safe and transparent roaming including interband
- Debug integration issues with Bluetooth headsets
- Identify and repair multipath problems
- Resolve coexistence issues with different versions of 802.11x protocols
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- ASA 5500 Firewall Engineering Assistance
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- Aironet Wireless Access Points Design Expertise
- Cisco Small Business 100, 300 and 500 WiFi APs Deployment Support
- Catalyst Wi-Fi 6/6E APs Planning, Deployment and Troubleshooting Consulting
- Cisco WiFi Controllers Integration Consulting
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- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
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- Cisco Duo MFA Two-factor Authentication (2FA) Services for Remote Workers
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- Infrastructure Optimization Consulting for Service Providers
- Centralized Cloud-based and Hybrid Management Strategies for Cisco Infrastructure
To learn more about Progent's consulting services for Cisco Wi-Fi IP phones, call
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wireless VoIP phones and Meraki APs Online Help
CCIE Certified wireless IP phone integration Remote Troubleshooting
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are on the move within office, warehouse, retail or other environments where management wants user endpoints that offer more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous key pieces of your wireless environment such as wireless access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and onsite assistance to help your organization build and manage a Cisco wireless VoIP phone solution by providing services that range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
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Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to assist you to design, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
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Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
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Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, administration, and maintenance services include network design, deployment, project management, on-site and remote network support and repair, Help Desk services, expert security services, turn-key outsourcing, and expert co-sourcing.
Aironet 3700 Access Point Engineer
Largest CCIE Expert Certified Aironet Online Support
Progent's Cisco CCIE-certified wireless network experts can provide remote or on-premises integration and debugging support to assist you to plan, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless APs to work with your unique workplace layout, building structure, and anticipated workloads.
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