Wireless Consulting Expertise
Remote and On-Premises Consulting for Business Networks
Cisco Wireless IP Phone Integration Consulting
Integration Solutions for Cisco Wireless IP Phones
Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are mobile within campus, hospitality, health-care or other environments where management requires user endpoints that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and fine tune many key pieces of your wireless environment such as access points, switches, wireless LAN controllers, and call management tools.
Progent's Cisco-certified IP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent can also help you to install Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution.
Progent's Cisco-certified CCIE network consultants and wireless integration specialists can assist your organization to plan, install, maintain and debug Cisco wireless IP phone environments by providing Wi-Fi site surveys to evaluate usable RF spectrum, identify which types of Cisco Wi-Fi access points should be used and where they can best be placed. An important component of Progent's Wi-Fi site survey is the creation of heatmaps indicating your venue's RF coverage plan.
Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Cisco 8800 Series Wi-Fi IP Phones
Cisco's Wi-Fi phones are industrial-grade handheld units intended for workers who are mobile within campus, hospital or other environments where organizations are looking for mobile devices that offer more manageability, security and toughness than is possible with BYOD (Bring-Your-Own-Device) endpoints.
Cisco's 8821 and 8812-EX Wireless IP Phones provide mobile onsite users the benefits of voice over wireless LAN telephony in venues that support 802.11a/b/g/n/ac Wi-Fi. The 8821 Wireless IP Phone has a 2.4-inch color screen, a ruggedized case with military grade shock resistance and IP67 for resistance to dust and water, extended-life batteries, an integrated full-duplex speakerphone, and a Bluetooth 4.0 radio for wireless headsets. The 8821 is compatible with a broad selection of Aironet and Cisco Meraki wireless APs, and SIP call control is supported via Cisco Unified Communications Manager and Cisco CUCM Express.
The 8821-EX Wireless IP Phone offers the same basic specs as the 8821 and includes IP64 rating. This helps prevent sparking during temporary exposure within inflammable environments. In addition, the 8821-EX is packaged in a body made of industry-standard yellow plastics, which makes it easy to find the 8821-EX in a crisis.
Legacy Cisco Wi-Fi IP Phones
Legacy Cisco wireless IP phones for which Progent still offers support include the Cisco IP Phone 7925G and the IP Phone 7925G-EX. These devices are more rugged than earlier wireless IP phones from Cisco and both incorporate Bluetooth 2.0. The 7925-EX includes IP64 rating and is enclosed in a yellow shell for easy location in the event of an emergency. Progent's consultants can also help you to maintain or migrate from legacy 7921G model Wi-Fi IP phones.
How Progent Can Assist You to Deploy and Manage Cisco Wireless IP Phones
Successful integration of Cisco's wireless IP phones can entail the configuration and fine tuning of many elements of your Wi-Fi infrastructure including wireless APs, ISR routers and switches, Wi-Fi controllers, DNS and DHCP servers, TFTP servers, and call management software. Updating your portable Wi-Fi IP devices typically requires firmware patches to Cisco infrastructure hardware and software updates to Cisco management tools. Progent's Cisco technology consultants offer online and onsite support to assist your IT team to create and maintain a Cisco Wi-Fi IP phone deployment by providing integration services that range from reviewing the setup of a a single Wi-Fi IP phone or access point to providing comprehensive project management or co-management services for updating the wireless infrastructure of an entire enterprise.
Progent's certified data security consultants can assist your organization to design and implement security policies for your Wi-Fi IP phones, wireless APs and other wireless network infrastructure so that your wireless environment complies with your corporate and industry requirements and government mandates.
Typical online consulting services provided by Progent to integrate or debug Cisco Wi-Fi IP phones include:
- Run wireless site surveys and determine coverage issues
- Plan Wi-Fi AP selection, placement and integration
- Setup and test Cisco Wi-Fi IP phones, ISP routers, switches, APs, and wireless network controllers
- Configure encryption and authentication and resolve security issues
- Deploy unified administration and automatic configuration for wireless IP phones
- Audit and tune Cisco Unified Communications Manager (CUCM) for supporting Wi-Fi IP phones
- Mitigate SSID and registration issues
- Resolve mask issues for Cisco Unity Connection
- Update DHCP and TFPT server settings
- Optimize QoS settings including queuing and call control for wireless voice data
- Set up secure and seamless roaming including interband roaming
- Troubleshoot integration issues with Bluetooth headsets
- Isolate and resolve multipath issues
- Fix coexistence issues with various editions of 802.11x protocols
- Overview of Cisco Consulting Services
- Fast Online Assistance from a Cisco CCIE Engineer
- Cisco Firepower Series Firewalls: Integration and Management Expertise
- ASA 5500-X Series Firewall with Cisco Firepower Services: Integration and Management Support
- Cisco ASA 5500 Firewall Troubleshooting Assistance
- Cisco PIX Firewall Troubleshooting Assistance
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Services
- Cisco Aironet Access Points Design Support
- Cisco Small Business 100, 300 and 500 WiFi Access Points Consulting Services
- Cisco Catalyst 802.11ax APs Planning, Configuration and Debugging Services
- Cisco WiFi Controllers Experts
- Cisco Meraki Access Points Design Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Configuration
- Cisco Jabber and Management Expertise
- Catalyst Switches Deployment Services
- Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Consulting and Support Services
- Cisco VPN and Network Security Consulting Support
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Expertise
- Design Expertise for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Optimization Services for Internet Service Providers
- Centralized Management Techniques for Cisco-based Environments
To find out more about Progent's consulting expertise for Cisco Wi-Fi VoIP phones, call
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Apple iPhone Specialist
iPhone Consultant
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Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
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Connectix Virtual Server Remote Support Services
Largest MS Microsoft Virtual Server Consultant Services
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and based on technology first developed by Connectix, provides the power necessary to accomplish hardware reduction, software migration, and server quarantine projects through virtualization technology in an enterprise-class computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies who want to enhance ROI in application development and testing, migration from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server consultants can assist your business to evaluate and deploy Microsoft Virtual Server.
SQL Server 2016 and Hyper-V Outsourcing
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Urgent CRISC Risk Identification Remote Troubleshooting
Cisco Certified Experts CRISC Cybersecurity Technology Consulting
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Security Firms Symantec Raptor
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor line or help you migrate to more recent firewall technology. Progent can also enable you to design and execute a complete security strategy that can include firewall and VPN devices and software, outsourced security and virus defense services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for on-going technical help, maintenance, education, and security expertise.
wireless VoIP phone integration Help and Support
wireless VoIP phone and Aironet APs Online Troubleshooting
Cisco's wireless IP phones are hardened wireless devices designed for professionals who are on the move within campus, hospitality, health-care or other environments where management wants portable phones that offer more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless IP phones typically demands that you configure and optimize numerous key pieces of your wireless environment such as wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and on-premises support to help your organization create and manage a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
SQL Server Reporting Services Remote Troubleshooting
Online Technical Support Microsoft SQL Server 2014
Progent's Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.
24x7 Work at Home Endpoint Management Computer Consultants
At Home Workforce Endpoint Management Online Support Services
Progent can help small and medium-size companies to install unified endpoint management and monitoring systems for administering endpoints used by teleworkers.
Co-managed Call Center Costs Support
Extended Support Desk Cost Savings Support
Progent's Help Desk management and co-management service programs help companies to cut costs and improve productivity.
Engineer Private Clouds for Small Businesses
24 Hour Private Cloud Virtual Datacenter Hosting Technology Professional
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are based on mature virtualization technologies that allow small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Egregor ransomware recovery Consulting Services
NotPetya ransomware recovery Consulting
Progent's proven ransomware recovery consultants can assist your business to reconstruct a network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
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Emergency Microsoft Experts VB.NET Development Firms
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or update .NET applications quickly and affordably.
iPhone and Cisco firewall integration Support and Help
Engineer iPhone and Lync integration
Progent can provide cost-effective remote assistance to help your business to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through occasional technical bottlenecks or major engagements to help you finish business-critical projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your information network.
Microsoft 365 Excel Reporting Engineer
Consultants Microsoft 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide range of remote support services to help you to design, program, pilot test, deploy, manage, and debug business applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to upgrade your legacy Excel applications to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide as-needed help to clients looking for a quick fix to a specific issue related to Office Excel and Progent can also provide full project management services for upgrading or creating mission-critical applications based on Excel. Progent's affordable online training for Excel can be customized to meet the needs of individuals or groups.
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