Integration Solutions for Cisco Wireless IP Phones
Cisco 8821 Wireless IP Phones ExpertsCisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are on the move within office, warehouse, health-care or other environments where IT management wants portable phones that provide more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many key pieces of your Wi-Fi environment such as access points, routers and switches, wireless LAN controllers, and management tools.

Cisco Wi-Fi IP Phones ConsultantsProgent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent can also assist you to install Unified CM apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center.

Progent's Cisco-certified CCIE network infrastructure experts and wireless deployment specialists can assist your organization to plan, implement, manage and troubleshoot Cisco wireless IP phone solutions by providing Wi-Fi site surveys to evaluate usable RF spectrum, determine which types of Cisco Wi-Fi APs should be deployed and where they should be located. An important deliverable of Progent's wireless site survey is the creation of heatmaps showing your site's coverage targets.

Cisco Wi-Fi VoIP Phone Integration Experts

Heatmaps help you design your RF coverage for mobile IP phones and APs

Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, and designing UCS server failover and Cisco SRST solutions for survivability.

Cisco Wireless IP Phone Integration Experts

Advanced features such as Call Admission Control (CAC) for mobile IP phones can be enabled on Cisco access points

Cisco 8800 Series Wireless IP Phones
Cisco's Wi-Fi phones are industrial-grade mobile devices designed for professionals who are mobile within warehouse, health-care or other venues where organizations are looking for mobile endpoints that offer greater manageability, data security and toughness than is possible with BYOD (Bring-Your-Own-Device) client devices.

Cisco Wireless IP Phone Integration ConsultingCisco's 8821 and 8812-EX Wireless IP Phones offer mobile on-premises workers the advantages of voice over wireless LAN (VoWLAN) communications in environments that support 802.11a/b/g/n/ac wireless technology. The 8821 Wireless IP Phone has a 2.4-inch color screen, a durable housing rated Mil-SPEC 810G for shock resistance and IP67 for resistance to dust particles and splash, long-life batteries, an integrated full-duplex speakerphone, and Bluetooth support for wireless headphones. The 8821 works with a wide range of Aironet and Cisco Meraki wireless APs, and SIP call control is supported with Cisco CUCM and Cisco CUCM Express.

The 8821-EX Wi-Fi IP Phone offers the same core features as the 8821 and includes CSA Division 1 Class 22 rating. This helps avoid sparking during temporary exposure within inflammable environments. In addition, the 8821-EX is packaged in a housing composed of industry-standard yellow plastics, which makes it easier to locate the 8821-EX in case of a crisis.

Legacy Cisco Wireless IP Phones
Legacy Cisco Wi-Fi IP phones for which Progent still offers expertise include the Cisco IP Phone 7925G and the IP Phone 7925G-EX. Both these devices are more durable than prior models from Cisco and both include Bluetooth 2.0 including Extended Data Rate. The 7925-EX features IP64 rating and is housed in a yellow shell for easy location in case of an emergency. Progent's consultants can also help you to maintain or upgrade end-of-life 7921G model wireless IP phones.

How Progent Can Help You to Deploy and Manage Cisco Wireless IP Phones
Successful deployment of Cisco's wireless IP phones can entail the configuration and tuning of many elements of your wireless network including wireless APs, ISR routers and switches, wireless controllers, DNS and DHCP servers, TFTP servers, and call management software. Upgrading your mobile Wi-Fi VoIP phones often requires firmware updates to Cisco network hardware and software updates to Cisco management tools. Progent's Cisco technology experts can provide remote and onsite support to assist your IT team to implement and maintain a Cisco Wi-Fi IP phone solution by providing integration services that can range from troubleshooting the settings of a a single wireless IP phone or access point to providing comprehensive project management or co-management services for updating the Wi-Fi backbone of an entire campus.

Progent's certified cybersecurity experts can help your organization to design and implement security policies for your mobile VoIP phones, wireless access points and other wireless infrastructure so that your wireless environment adheres to your corporate and industry standards and government mandates.

Common online consulting expertise delivered by Progent to integrate or debug Cisco Wi-Fi IP phones include:

  • Perform wireless site surveys and determine RF problems
  • Design Wi-Fi AP selection, layout and integration
  • Configure and test Cisco Wi-Fi IP phones, routers, switches, access points, and wireless LAN controllers
  • Activate encryption and client authentication and resolve security problems
  • Deploy unified management and automatic provisioning for Wi-Fi IP phones
  • Audit and update Cisco CUCM for controlling wireless IP phones
  • Mitigate SSID and registration problems
  • Resolve mask issues for Cisco Unity Connection
  • Update DHCP and DNS server settings
  • Optimize QoS configuration such as queuing and call control for wireless voice traffic
  • Configure secure and transparent roaming including interband roaming
  • Debug connectivity issues with Bluetooth headsets
  • Isolate and repair multipath issues
  • Fix coexistence issues with different editions of 802.11x protocols
To find out about Progent's additional consulting and troubleshooting expertise for Cisco network infrastructure technology, select a topic: Contact Progent for Consulting Expertise for Cisco Wireless IP Phone Integration
To learn more about Progent's consulting expertise for Cisco wireless IP phones, call 1-800-993-9400 or visit Contact Progent.

More topics of interest: